G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mode Rentals
Valid Reviews
201 Valid Reviews
The Mode Rentals experience has a total of 213 reviews. There are 201 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 201 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 201 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 131 |
|
65% |
| 9/10 | 32 |
|
16% |
| 8/10 | 12 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 1 |
|
0% |
| 5/10 | 1 |
|
0% |
| 4/10 | 3 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
0% |
| 1/10 | 16 |
|
8% |
87.31% Average
The raw data average (mean) for all the Mode Rentals valid reviews is 87.31% and is based on 201 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
72.00%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sheryl | 1/10 | 546 days | 77% |
| Kyle | 1/10 | 911 days | 49% |
| Mode are scammers | 6/10 | 971 days | 92% |
| David | 10/10 | 1002 days | 100% |
| Junhong | 5/10 | 1063 days | 67% |
| Graham | 2/10 | 1186 days | 29% |
| David | 1/10 | 1367 days | 16% |
| Ruki Eddie | 3/10 | 1459 days | 16% |
| Shell G | 9/10 | 1520 days | 23% |
| Susan N | 10/10 | 1581 days | 19% |
| Lee MacDonald | 10/10 | 1581 days | 19% |
| Elizabeth S | 10/10 | 1642 days | 16% |
| Deb Weston | 1/10 | 1642 days | 6% |
| Yulene | 10/10 | 1701 days | 13% |
| Joanne Pryor | 10/10 | 2038 days | 10% |
| Arsalan | 1/10 | 2128 days | 4% |
| Ian Viney | 9/10 | 2158 days | 10% |
| Richard Williams | 9/10 | 2158 days | 10% |
| Vicki MacPherson | 10/10 | 2250 days | 9% |
| BWishart | 8/10 | 2403 days | 9% |
| MS | 9/10 | 2403 days | 9% |
| Jon Petrie | 9/10 | 2432 days | 9% |
| John Bassett | 10/10 | 2463 days | 8% |
| Bevan Read | 9/10 | 2463 days | 8% |
| Jenn Howell | 10/10 | 2463 days | 8% |
| Inoke Afeaki | 8/10 | 2463 days | 8% |
| Nigel Topping | 9/10 | 2494 days | 8% |
| Tomoko | 8/10 | 2494 days | 8% |
| LB | 10/10 | 2494 days | 8% |
| Alice | 10/10 | 2494 days | 8% |
| Henrik Gustafsson | 10/10 | 2494 days | 8% |
| Disappointed | 3/10 | 2494 days | 4% |
| Jane | 10/10 | 2494 days | 8% |
| Leisa Ferry | 10/10 | 2524 days | 8% |
| Mike | 8/10 | 2524 days | 8% |
| Frickelo | 10/10 | 2524 days | 8% |
| J Walters | 1/10 | 2555 days | 3% |
| Nienna | 1/10 | 2555 days | 3% |
| Neihana | 1/10 | 2708 days | 3% |
| Keriana | 1/10 | 2708 days | 3% |
| Robyn Cameron | 9/10 | 2738 days | 7% |
| Fil . f | 1/10 | 2769 days | 3% |
| Thilo Koehler | 1/10 | 2797 days | 3% |
| Florian Reindl | 1/10 | 2828 days | 3% |
| KL | 1/10 | 2859 days | 3% |
| Jodi I | 10/10 | 2859 days | 7% |
| David | 10/10 | 2859 days | 7% |
| Mel | 1/10 | 2889 days | 3% |
| Marz Rose Alan | 10/10 | 2950 days | 6% |
| Razz | 8/10 | 2950 days | 6% |
| Michael Roberts | 1/10 | 3012 days | 2% |
| Ian Kennedy | 9/10 | 3012 days | 6% |
| K Watkins | 10/10 | 3042 days | 6% |
| Anna Waiheke | 10/10 | 3103 days | 6% |
| joso | 4/10 | 3162 days | 3% |
| Scott Roger | 10/10 | 3193 days | 5% |
| George Stanley | 10/10 | 3193 days | 5% |
| Jeroen B | 10/10 | 3193 days | 5% |
| Martin Sotola | 10/10 | 3224 days | 5% |
| jadene aranui | 10/10 | 3254 days | 5% |
| Cindy Teghtmeyer | 8/10 | 3254 days | 5% |
| Chaten Garg | 10/10 | 3346 days | 5% |
| Kevin Hughes | 9/10 | 3377 days | 4% |
| Carl Page | 10/10 | 3407 days | 4% |
| andrew riddington | 9/10 | 3407 days | 4% |
| Leena Returns | 10/10 | 3407 days | 4% |
| Sanchita Sachdeva | 10/10 | 3438 days | 4% |
| Craig David | 10/10 | 3438 days | 4% |
| Ronald Jelsma | 10/10 | 3499 days | 4% |
| Kekoa Ledesma | 8/10 | 3527 days | 4% |
| Liezl Vervloet | 10/10 | 3558 days | 4% |
| Kenneth Barlow | 10/10 | 3619 days | 3% |
| Papa Mack | 10/10 | 3650 days | 3% |
| Christine Cole | 10/10 | 3650 days | 3% |
| alexandra lefebvre | 10/10 | 3650 days | 3% |
| Jipsy Jackson | 10/10 | 3711 days | 3% |
| Vanisha Goundar | 10/10 | 3711 days | 3% |
| Zoe Cole | 10/10 | 3742 days | 3% |
| Beth-Anne Bennett | 8/10 | 3772 days | 3% |
| Kyla Tinetti | 9/10 | 3772 days | 3% |
| Debra Panitz | 10/10 | 3772 days | 3% |
| Wayne Parsloe | 10/10 | 3803 days | 2% |
| shirley silby | 10/10 | 3833 days | 2% |
| Bron Bron | 10/10 | 3833 days | 2% |
| Denise Nortier | 10/10 | 3833 days | 2% |
| Gerhard van Emmenes | 10/10 | 3833 days | 2% |
| Torben Rosenberg | 10/10 | 3833 days | 2% |
| Milan Gagic | 10/10 | 3864 days | 2% |
| dave todd | 7/10 | 3864 days | 2% |
| Mario | 10/10 | 3864 days | 2% |
| Tomas Marcusson | 8/10 | 3864 days | 2% |
| Richard Heginbotham | 7/10 | 3893 days | 2% |
| Alex Macdonald | 9/10 | 3893 days | 2% |
| Emma Bennett | 10/10 | 3893 days | 2% |
| Marius | 10/10 | 3893 days | 2% |
| Kevin Bailey | 10/10 | 3893 days | 2% |
| Pierre CHONGUE | 9/10 | 3893 days | 2% |
| Robert Trezise | 9/10 | 3893 days | 2% |
| Dave Cockfoster | 9/10 | 3924 days | 2% |
| Michael Lee | 9/10 | 3924 days | 2% |
| Maggie Burgess | 10/10 | 3924 days | 2% |
| Lynollie Smith | 8/10 | 3924 days | 2% |
| Dodie | 4/10 | 3924 days | 1% |
| Ron&Ma Nicholls | 10/10 | 3924 days | 2% |
| paulmiles | 9/10 | 3924 days | 2% |
| Mark & Leigh Figgitt | 8/10 | 3924 days | 2% |
| ALLAN BARCLAY | 10/10 | 3924 days | 2% |
| lesley Drane | 10/10 | 3924 days | 2% |
| Rob Hazelden | 10/10 | 3924 days | 2% |
| Tina West | 10/10 | 3924 days | 2% |
| Catherine Jones | 9/10 | 3955 days | 2% |
| Rogan Mexted | 9/10 | 3955 days | 2% |
| Mikko Puro | 9/10 | 3985 days | 2% |
| Karen | 10/10 | 3985 days | 2% |
| Alex Bleasdale | 9/10 | 3985 days | 2% |
| Ray Strong | 10/10 | 3985 days | 2% |
| Mohit Mehta | 9/10 | 4016 days | 1% |
| C. Whittle | 4/10 | 4016 days | 1% |
| Keith Jones | 10/10 | 4016 days | 1% |
| Jen Boote | 10/10 | 4046 days | 1% |
| Tim Beresford | 8/10 | 4046 days | 1% |
| austraroma | 10/10 | 4077 days | 1% |
| AMRINDER SINGH | 10/10 | 4077 days | 1% |
| K Lee | 10/10 | 4077 days | 1% |
| Melani Mark | 10/10 | 4108 days | 1% |
| Karina Greenall | 10/10 | 4138 days | 1% |
| Cam Frenchy | 10/10 | 4138 days | 1% |
| Dan NIELSEN | 10/10 | 4138 days | 1% |
| Wood Family | 9/10 | 4138 days | 1% |
| Richard Drake | 10/10 | 4169 days | 1% |
| Ruth | 10/10 | 4169 days | 1% |
| Sivoki Nofoakifolau | 10/10 | 4169 days | 1% |
| Pranav Pota | 10/10 | 4199 days | 1% |
| rob c | 9/10 | 4199 days | 1% |
| hrhind | 10/10 | 4199 days | 1% |
| Oakley Miller | 10/10 | 4230 days | 1% |
| Mary Halligan | 9/10 | 4230 days | 1% |
| Rakesh Barabari | 10/10 | 4230 days | 1% |
| Richard Thomson | 10/10 | 4230 days | 1% |
| james wightman | 10/10 | 4230 days | 1% |
| Jean Capron | 10/10 | 4230 days | 1% |
| Adam | 10/10 | 4258 days | 0% |
| Rhonda steel | 10/10 | 4258 days | 0% |
| Peter Utting | 10/10 | 4258 days | 0% |
| Susan Chambers | 9/10 | 4258 days | 0% |
| Linda Johnstone | 10/10 | 4258 days | 0% |
| Karen Petersen | 10/10 | 4258 days | 0% |
| Michael Sutton | 10/10 | 4289 days | 0% |
| Jo Leo | 9/10 | 4289 days | 0% |
| Jen Turinui | 10/10 | 4289 days | 0% |
| Cheung Laikum | 10/10 | 4289 days | 0% |
| George Cowan | 10/10 | 4289 days | 0% |
| Gwatkin Ratnam | 10/10 | 4289 days | 0% |
| Susan | 10/10 | 4289 days | 0% |
| Sharon Ashby | 10/10 | 4289 days | 0% |
| sandeep singh | 10/10 | 4289 days | 0% |
| alisa taualofa | 10/10 | 4289 days | 0% |
| Sigurgeir Thoroddsen | 10/10 | 4289 days | 0% |
| Seini Ahoafi | 10/10 | 4289 days | 0% |
| nicole ramsey | 10/10 | 4289 days | 0% |
| Caroline Mayo | 10/10 | 4289 days | 0% |
| Hannes Danzl | 10/10 | 4320 days | 0% |
| Winzhi Loh | 10/10 | 4320 days | 0% |
| peterferry | 9/10 | 4320 days | 0% |
| Vad Boz | 10/10 | 4320 days | 0% |
| Karen | 10/10 | 4320 days | 0% |
| Cameron Spence | 10/10 | 4320 days | 0% |
| whitney girard | 10/10 | 4320 days | 0% |
| Jason Xie | 10/10 | 4350 days | 0% |
| funcowt | 10/10 | 4350 days | 0% |
| Andy Garner | 10/10 | 4350 days | 0% |
| Margie Jacobs | 10/10 | 4350 days | 0% |
| Carolyne Schwenke | 10/10 | 4350 days | 0% |
| Rob Geayley | 10/10 | 4350 days | 0% |
| ranginoomaara1670875 | 10/10 | 4350 days | 0% |
| Rebecca Meffin | 10/10 | 4350 days | 0% |
| Ants Kenneth | 9/10 | 4381 days | 2% |
| C Smith | 9/10 | 4381 days | 2% |
| Chris Mitchell | 10/10 | 4381 days | 2% |
| Dale | 10/10 | 4381 days | 2% |
| Patrick Repping | 10/10 | 4381 days | 2% |
| Steven Cofman | 10/10 | 4381 days | 2% |
| marisa liberato | 10/10 | 4381 days | 2% |
| Vaibs K | 10/10 | 4381 days | 2% |
| Karen Dugdale | 10/10 | 4411 days | 2% |
| Nicola Dawson | 10/10 | 4411 days | 2% |
| Dave Brash | 10/10 | 4411 days | 2% |
| SFh | 10/10 | 4442 days | 2% |
| Vivian Yin | 10/10 | 4473 days | 2% |
| Cora Colquhoun | 10/10 | 4473 days | 2% |
| Norman | 10/10 | 4595 days | 2% |
| Taase Falanaipupu | 10/10 | 4654 days | 2% |
| J F | 10/10 | 4654 days | 2% |
| ANNIE KOLIO | 10/10 | 4654 days | 2% |
| Bernie Law | 10/10 | 4776 days | 2% |
| hophop | 1/10 | 4899 days | 1% |
| LUI Malaysia | 10/10 | 5019 days | 2% |
| W_Cameron | 10/10 | 5172 days | 2% |
| Lena | 9/10 | 6137 days | 1% |
| Dave | 10/10 | 6389 days | 1% |
| Andria Davis | 10/10 | 6418 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-6.23% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 68 days. The Mode Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mode Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.18% |
| 198 | -3.20% |
| 199 | -3.21% |
| 200 | -3.23% |
| 201 | -3.25% |
| 202 | -3.26% |
| 203 | -3.28% |
| … | … |
Balancing Adjustment
9.67% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.