Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mode Rentals
Valid Reviews
201 Valid Reviews
The Mode Rentals experience has a total of 213 reviews. There are 201 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 201 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 201 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 131 |
|
65% |
| 9/10 | 32 |
|
16% |
| 8/10 | 12 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 1 |
|
0% |
| 5/10 | 1 |
|
0% |
| 4/10 | 3 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
0% |
| 1/10 | 16 |
|
8% |
87.31% Average
The raw data average (mean) for all the Mode Rentals valid reviews is 87.31% and is based on 201 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
71.97%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sheryl | 1/10 | 566 days | 79% |
| Kyle | 1/10 | 931 days | 49% |
| Mode are scammers | 6/10 | 991 days | 92% |
| David | 10/10 | 1022 days | 100% |
| Junhong | 5/10 | 1083 days | 66% |
| Graham | 2/10 | 1206 days | 29% |
| David | 1/10 | 1387 days | 15% |
| Ruki Eddie | 3/10 | 1479 days | 15% |
| Shell G | 9/10 | 1540 days | 23% |
| Susan N | 10/10 | 1601 days | 19% |
| Lee MacDonald | 10/10 | 1601 days | 19% |
| Elizabeth S | 10/10 | 1662 days | 16% |
| Deb Weston | 1/10 | 1662 days | 6% |
| Yulene | 10/10 | 1721 days | 13% |
| Joanne Pryor | 10/10 | 2058 days | 11% |
| Arsalan | 1/10 | 2148 days | 4% |
| Ian Viney | 9/10 | 2178 days | 10% |
| Richard Williams | 9/10 | 2178 days | 10% |
| Vicki MacPherson | 10/10 | 2270 days | 10% |
| BWishart | 8/10 | 2423 days | 9% |
| MS | 9/10 | 2423 days | 9% |
| Jon Petrie | 9/10 | 2452 days | 9% |
| John Bassett | 10/10 | 2483 days | 9% |
| Bevan Read | 9/10 | 2483 days | 9% |
| Jenn Howell | 10/10 | 2483 days | 9% |
| Inoke Afeaki | 8/10 | 2483 days | 9% |
| Nigel Topping | 9/10 | 2514 days | 9% |
| Tomoko | 8/10 | 2514 days | 9% |
| LB | 10/10 | 2514 days | 9% |
| Alice | 10/10 | 2514 days | 9% |
| Henrik Gustafsson | 10/10 | 2514 days | 9% |
| Disappointed | 3/10 | 2514 days | 5% |
| Jane | 10/10 | 2514 days | 9% |
| Leisa Ferry | 10/10 | 2544 days | 9% |
| Mike | 8/10 | 2544 days | 8% |
| Frickelo | 10/10 | 2544 days | 9% |
| J Walters | 1/10 | 2575 days | 3% |
| Nienna | 1/10 | 2575 days | 3% |
| Neihana | 1/10 | 2728 days | 3% |
| Keriana | 1/10 | 2728 days | 3% |
| Robyn Cameron | 9/10 | 2758 days | 7% |
| Fil . f | 1/10 | 2789 days | 3% |
| Thilo Koehler | 1/10 | 2817 days | 3% |
| Florian Reindl | 1/10 | 2848 days | 3% |
| KL | 1/10 | 2879 days | 3% |
| Jodi I | 10/10 | 2879 days | 7% |
| David | 10/10 | 2879 days | 7% |
| Mel | 1/10 | 2909 days | 3% |
| Marz Rose Alan | 10/10 | 2970 days | 7% |
| Razz | 8/10 | 2970 days | 6% |
| Michael Roberts | 1/10 | 3032 days | 3% |
| Ian Kennedy | 9/10 | 3032 days | 6% |
| K Watkins | 10/10 | 3062 days | 6% |
| Anna Waiheke | 10/10 | 3123 days | 6% |
| joso | 4/10 | 3182 days | 4% |
| Scott Roger | 10/10 | 3213 days | 5% |
| George Stanley | 10/10 | 3213 days | 5% |
| Jeroen B | 10/10 | 3213 days | 5% |
| Martin Sotola | 10/10 | 3244 days | 5% |
| jadene aranui | 10/10 | 3274 days | 5% |
| Cindy Teghtmeyer | 8/10 | 3274 days | 5% |
| Chaten Garg | 10/10 | 3366 days | 5% |
| Kevin Hughes | 9/10 | 3397 days | 5% |
| Carl Page | 10/10 | 3427 days | 4% |
| andrew riddington | 9/10 | 3427 days | 4% |
| Leena Returns | 10/10 | 3427 days | 4% |
| Sanchita Sachdeva | 10/10 | 3458 days | 4% |
| Craig David | 10/10 | 3458 days | 4% |
| Ronald Jelsma | 10/10 | 3519 days | 4% |
| Kekoa Ledesma | 8/10 | 3547 days | 4% |
| Liezl Vervloet | 10/10 | 3578 days | 4% |
| Kenneth Barlow | 10/10 | 3639 days | 3% |
| Papa Mack | 10/10 | 3670 days | 3% |
| Christine Cole | 10/10 | 3670 days | 3% |
| alexandra lefebvre | 10/10 | 3670 days | 3% |
| Jipsy Jackson | 10/10 | 3731 days | 3% |
| Vanisha Goundar | 10/10 | 3731 days | 3% |
| Zoe Cole | 10/10 | 3762 days | 3% |
| Beth-Anne Bennett | 8/10 | 3792 days | 3% |
| Kyla Tinetti | 9/10 | 3792 days | 3% |
| Debra Panitz | 10/10 | 3792 days | 3% |
| Wayne Parsloe | 10/10 | 3823 days | 3% |
| shirley silby | 10/10 | 3853 days | 2% |
| Bron Bron | 10/10 | 3853 days | 2% |
| Denise Nortier | 10/10 | 3853 days | 2% |
| Gerhard van Emmenes | 10/10 | 3853 days | 2% |
| Torben Rosenberg | 10/10 | 3853 days | 2% |
| Milan Gagic | 10/10 | 3884 days | 2% |
| dave todd | 7/10 | 3884 days | 2% |
| Mario | 10/10 | 3884 days | 2% |
| Tomas Marcusson | 8/10 | 3884 days | 2% |
| Richard Heginbotham | 7/10 | 3913 days | 2% |
| Alex Macdonald | 9/10 | 3913 days | 2% |
| Emma Bennett | 10/10 | 3913 days | 2% |
| Marius | 10/10 | 3913 days | 2% |
| Kevin Bailey | 10/10 | 3913 days | 2% |
| Pierre CHONGUE | 9/10 | 3913 days | 2% |
| Robert Trezise | 9/10 | 3913 days | 2% |
| Dave Cockfoster | 9/10 | 3944 days | 2% |
| Michael Lee | 9/10 | 3944 days | 2% |
| Maggie Burgess | 10/10 | 3944 days | 2% |
| Lynollie Smith | 8/10 | 3944 days | 2% |
| Dodie | 4/10 | 3944 days | 1% |
| Ron&Ma Nicholls | 10/10 | 3944 days | 2% |
| paulmiles | 9/10 | 3944 days | 2% |
| Mark & Leigh Figgitt | 8/10 | 3944 days | 2% |
| ALLAN BARCLAY | 10/10 | 3944 days | 2% |
| lesley Drane | 10/10 | 3944 days | 2% |
| Rob Hazelden | 10/10 | 3944 days | 2% |
| Tina West | 10/10 | 3944 days | 2% |
| Catherine Jones | 9/10 | 3975 days | 2% |
| Rogan Mexted | 9/10 | 3975 days | 2% |
| Mikko Puro | 9/10 | 4005 days | 2% |
| Karen | 10/10 | 4005 days | 2% |
| Alex Bleasdale | 9/10 | 4005 days | 2% |
| Ray Strong | 10/10 | 4005 days | 2% |
| Mohit Mehta | 9/10 | 4036 days | 2% |
| C. Whittle | 4/10 | 4036 days | 1% |
| Keith Jones | 10/10 | 4036 days | 2% |
| Jen Boote | 10/10 | 4066 days | 1% |
| Tim Beresford | 8/10 | 4066 days | 1% |
| austraroma | 10/10 | 4097 days | 1% |
| AMRINDER SINGH | 10/10 | 4097 days | 1% |
| K Lee | 10/10 | 4097 days | 1% |
| Melani Mark | 10/10 | 4128 days | 1% |
| Karina Greenall | 10/10 | 4158 days | 1% |
| Cam Frenchy | 10/10 | 4158 days | 1% |
| Dan NIELSEN | 10/10 | 4158 days | 1% |
| Wood Family | 9/10 | 4158 days | 1% |
| Richard Drake | 10/10 | 4189 days | 1% |
| Ruth | 10/10 | 4189 days | 1% |
| Sivoki Nofoakifolau | 10/10 | 4189 days | 1% |
| Pranav Pota | 10/10 | 4219 days | 1% |
| rob c | 9/10 | 4219 days | 1% |
| hrhind | 10/10 | 4219 days | 1% |
| Oakley Miller | 10/10 | 4250 days | 1% |
| Mary Halligan | 9/10 | 4250 days | 1% |
| Rakesh Barabari | 10/10 | 4250 days | 1% |
| Richard Thomson | 10/10 | 4250 days | 1% |
| james wightman | 10/10 | 4250 days | 1% |
| Jean Capron | 10/10 | 4250 days | 1% |
| Adam | 10/10 | 4278 days | 0% |
| Rhonda steel | 10/10 | 4278 days | 0% |
| Peter Utting | 10/10 | 4278 days | 0% |
| Susan Chambers | 9/10 | 4278 days | 0% |
| Linda Johnstone | 10/10 | 4278 days | 0% |
| Karen Petersen | 10/10 | 4278 days | 0% |
| Michael Sutton | 10/10 | 4309 days | 0% |
| Jo Leo | 9/10 | 4309 days | 0% |
| Jen Turinui | 10/10 | 4309 days | 0% |
| Cheung Laikum | 10/10 | 4309 days | 0% |
| George Cowan | 10/10 | 4309 days | 0% |
| Gwatkin Ratnam | 10/10 | 4309 days | 0% |
| Susan | 10/10 | 4309 days | 0% |
| Sharon Ashby | 10/10 | 4309 days | 0% |
| sandeep singh | 10/10 | 4309 days | 0% |
| alisa taualofa | 10/10 | 4309 days | 0% |
| Sigurgeir Thoroddsen | 10/10 | 4309 days | 0% |
| Seini Ahoafi | 10/10 | 4309 days | 0% |
| nicole ramsey | 10/10 | 4309 days | 0% |
| Caroline Mayo | 10/10 | 4309 days | 0% |
| Hannes Danzl | 10/10 | 4340 days | 0% |
| Winzhi Loh | 10/10 | 4340 days | 0% |
| peterferry | 9/10 | 4340 days | 0% |
| Vad Boz | 10/10 | 4340 days | 0% |
| Karen | 10/10 | 4340 days | 0% |
| Cameron Spence | 10/10 | 4340 days | 0% |
| whitney girard | 10/10 | 4340 days | 0% |
| Jason Xie | 10/10 | 4370 days | 0% |
| funcowt | 10/10 | 4370 days | 0% |
| Andy Garner | 10/10 | 4370 days | 0% |
| Margie Jacobs | 10/10 | 4370 days | 0% |
| Carolyne Schwenke | 10/10 | 4370 days | 0% |
| Rob Geayley | 10/10 | 4370 days | 0% |
| ranginoomaara1670875 | 10/10 | 4370 days | 0% |
| Rebecca Meffin | 10/10 | 4370 days | 0% |
| Ants Kenneth | 9/10 | 4401 days | 2% |
| C Smith | 9/10 | 4401 days | 2% |
| Chris Mitchell | 10/10 | 4401 days | 2% |
| Dale | 10/10 | 4401 days | 2% |
| Patrick Repping | 10/10 | 4401 days | 2% |
| Steven Cofman | 10/10 | 4401 days | 2% |
| marisa liberato | 10/10 | 4401 days | 2% |
| Vaibs K | 10/10 | 4401 days | 2% |
| Karen Dugdale | 10/10 | 4431 days | 2% |
| Nicola Dawson | 10/10 | 4431 days | 2% |
| Dave Brash | 10/10 | 4431 days | 2% |
| SFh | 10/10 | 4462 days | 2% |
| Vivian Yin | 10/10 | 4493 days | 2% |
| Cora Colquhoun | 10/10 | 4493 days | 2% |
| Norman | 10/10 | 4615 days | 2% |
| Taase Falanaipupu | 10/10 | 4674 days | 2% |
| J F | 10/10 | 4674 days | 2% |
| ANNIE KOLIO | 10/10 | 4674 days | 2% |
| Bernie Law | 10/10 | 4796 days | 2% |
| hophop | 1/10 | 4919 days | 1% |
| LUI Malaysia | 10/10 | 5039 days | 2% |
| W_Cameron | 10/10 | 5192 days | 2% |
| Lena | 9/10 | 6157 days | 1% |
| Dave | 10/10 | 6409 days | 1% |
| Andria Davis | 10/10 | 6438 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-6.64% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 57 days. The Mode Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mode Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.59% |
| 198 | -3.60% |
| 199 | -3.62% |
| 200 | -3.64% |
| 201 | -3.66% |
| 202 | -3.68% |
| 203 | -3.70% |
| … | … |
Balancing Adjustment
9.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.