Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mode Rentals
Valid Reviews
201 Valid Reviews
The Mode Rentals experience has a total of 213 reviews. There are 201 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 201 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 201 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 131 |
|
65% |
| 9/10 | 32 |
|
16% |
| 8/10 | 12 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 1 |
|
0% |
| 5/10 | 1 |
|
0% |
| 4/10 | 3 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
0% |
| 1/10 | 16 |
|
8% |
87.31% Average
The raw data average (mean) for all the Mode Rentals valid reviews is 87.31% and is based on 201 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
72.16%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sheryl | 1/10 | 345 days | 60% |
| Kyle | 1/10 | 710 days | 45% |
| Mode are scammers | 6/10 | 770 days | 90% |
| David | 10/10 | 801 days | 100% |
| Junhong | 5/10 | 862 days | 69% |
| Graham | 2/10 | 985 days | 32% |
| David | 1/10 | 1166 days | 19% |
| Ruki Eddie | 3/10 | 1258 days | 20% |
| Shell G | 9/10 | 1319 days | 30% |
| Susan N | 10/10 | 1380 days | 25% |
| Lee MacDonald | 10/10 | 1380 days | 25% |
| Elizabeth S | 10/10 | 1441 days | 21% |
| Deb Weston | 1/10 | 1441 days | 8% |
| Yulene | 10/10 | 1500 days | 17% |
| Joanne Pryor | 10/10 | 1837 days | 8% |
| Arsalan | 1/10 | 1927 days | 3% |
| Ian Viney | 9/10 | 1957 days | 7% |
| Richard Williams | 9/10 | 1957 days | 7% |
| Vicki MacPherson | 10/10 | 2049 days | 7% |
| BWishart | 8/10 | 2202 days | 6% |
| MS | 9/10 | 2202 days | 6% |
| Jon Petrie | 9/10 | 2231 days | 6% |
| John Bassett | 10/10 | 2262 days | 6% |
| Bevan Read | 9/10 | 2262 days | 6% |
| Jenn Howell | 10/10 | 2262 days | 6% |
| Inoke Afeaki | 8/10 | 2262 days | 6% |
| Nigel Topping | 9/10 | 2293 days | 6% |
| Tomoko | 8/10 | 2293 days | 6% |
| LB | 10/10 | 2293 days | 6% |
| Alice | 10/10 | 2293 days | 6% |
| Henrik Gustafsson | 10/10 | 2293 days | 6% |
| Disappointed | 3/10 | 2293 days | 3% |
| Jane | 10/10 | 2293 days | 6% |
| Leisa Ferry | 10/10 | 2323 days | 6% |
| Mike | 8/10 | 2323 days | 6% |
| Frickelo | 10/10 | 2323 days | 6% |
| J Walters | 1/10 | 2354 days | 2% |
| Nienna | 1/10 | 2354 days | 2% |
| Neihana | 1/10 | 2507 days | 2% |
| Keriana | 1/10 | 2507 days | 2% |
| Robyn Cameron | 9/10 | 2537 days | 5% |
| Fil . f | 1/10 | 2568 days | 2% |
| Thilo Koehler | 1/10 | 2596 days | 2% |
| Florian Reindl | 1/10 | 2627 days | 2% |
| KL | 1/10 | 2658 days | 2% |
| Jodi I | 10/10 | 2658 days | 5% |
| David | 10/10 | 2658 days | 5% |
| Mel | 1/10 | 2688 days | 2% |
| Marz Rose Alan | 10/10 | 2749 days | 5% |
| Razz | 8/10 | 2749 days | 5% |
| Michael Roberts | 1/10 | 2811 days | 2% |
| Ian Kennedy | 9/10 | 2811 days | 4% |
| K Watkins | 10/10 | 2841 days | 4% |
| Anna Waiheke | 10/10 | 2902 days | 4% |
| joso | 4/10 | 2961 days | 3% |
| Scott Roger | 10/10 | 2991 days | 4% |
| George Stanley | 10/10 | 2991 days | 4% |
| Jeroen B | 10/10 | 2992 days | 4% |
| Martin Sotola | 10/10 | 3022 days | 4% |
| jadene aranui | 10/10 | 3052 days | 4% |
| Cindy Teghtmeyer | 8/10 | 3052 days | 4% |
| Chaten Garg | 10/10 | 3144 days | 3% |
| Kevin Hughes | 9/10 | 3175 days | 3% |
| Carl Page | 10/10 | 3205 days | 3% |
| andrew riddington | 9/10 | 3205 days | 3% |
| Leena Returns | 10/10 | 3205 days | 3% |
| Sanchita Sachdeva | 10/10 | 3236 days | 3% |
| Craig David | 10/10 | 3236 days | 3% |
| Ronald Jelsma | 10/10 | 3297 days | 3% |
| Kekoa Ledesma | 8/10 | 3325 days | 3% |
| Liezl Vervloet | 10/10 | 3356 days | 3% |
| Kenneth Barlow | 10/10 | 3417 days | 3% |
| Papa Mack | 10/10 | 3448 days | 3% |
| Christine Cole | 10/10 | 3448 days | 3% |
| alexandra lefebvre | 10/10 | 3448 days | 3% |
| Jipsy Jackson | 10/10 | 3509 days | 2% |
| Vanisha Goundar | 10/10 | 3509 days | 2% |
| Zoe Cole | 10/10 | 3540 days | 2% |
| Beth-Anne Bennett | 8/10 | 3570 days | 2% |
| Kyla Tinetti | 9/10 | 3570 days | 2% |
| Debra Panitz | 10/10 | 3570 days | 2% |
| Wayne Parsloe | 10/10 | 3601 days | 2% |
| shirley silby | 10/10 | 3631 days | 2% |
| Bron Bron | 10/10 | 3631 days | 2% |
| Denise Nortier | 10/10 | 3631 days | 2% |
| Gerhard van Emmenes | 10/10 | 3631 days | 2% |
| Torben Rosenberg | 10/10 | 3631 days | 2% |
| Milan Gagic | 10/10 | 3662 days | 2% |
| dave todd | 7/10 | 3662 days | 2% |
| Mario | 10/10 | 3662 days | 2% |
| Tomas Marcusson | 8/10 | 3662 days | 2% |
| Richard Heginbotham | 7/10 | 3691 days | 2% |
| Alex Macdonald | 9/10 | 3691 days | 2% |
| Emma Bennett | 10/10 | 3691 days | 2% |
| Marius | 10/10 | 3691 days | 2% |
| Kevin Bailey | 10/10 | 3691 days | 2% |
| Pierre CHONGUE | 9/10 | 3692 days | 2% |
| Robert Trezise | 9/10 | 3692 days | 2% |
| Dave Cockfoster | 9/10 | 3722 days | 2% |
| Michael Lee | 9/10 | 3722 days | 2% |
| Maggie Burgess | 10/10 | 3722 days | 2% |
| Lynollie Smith | 8/10 | 3722 days | 2% |
| Dodie | 4/10 | 3722 days | 1% |
| Ron&Ma Nicholls | 10/10 | 3722 days | 2% |
| paulmiles | 9/10 | 3722 days | 2% |
| Mark & Leigh Figgitt | 8/10 | 3722 days | 2% |
| ALLAN BARCLAY | 10/10 | 3723 days | 2% |
| lesley Drane | 10/10 | 3723 days | 2% |
| Rob Hazelden | 10/10 | 3723 days | 2% |
| Tina West | 10/10 | 3723 days | 2% |
| Catherine Jones | 9/10 | 3753 days | 2% |
| Rogan Mexted | 9/10 | 3753 days | 2% |
| Mikko Puro | 9/10 | 3783 days | 1% |
| Karen | 10/10 | 3783 days | 2% |
| Alex Bleasdale | 9/10 | 3783 days | 1% |
| Ray Strong | 10/10 | 3783 days | 2% |
| Mohit Mehta | 9/10 | 3814 days | 1% |
| C. Whittle | 4/10 | 3814 days | 1% |
| Keith Jones | 10/10 | 3815 days | 1% |
| Jen Boote | 10/10 | 3844 days | 1% |
| Tim Beresford | 8/10 | 3844 days | 1% |
| austraroma | 10/10 | 3875 days | 1% |
| AMRINDER SINGH | 10/10 | 3875 days | 1% |
| K Lee | 10/10 | 3876 days | 1% |
| Melani Mark | 10/10 | 3907 days | 1% |
| Karina Greenall | 10/10 | 3936 days | 1% |
| Cam Frenchy | 10/10 | 3936 days | 1% |
| Dan NIELSEN | 10/10 | 3936 days | 1% |
| Wood Family | 9/10 | 3936 days | 1% |
| Richard Drake | 10/10 | 3967 days | 1% |
| Ruth | 10/10 | 3967 days | 1% |
| Sivoki Nofoakifolau | 10/10 | 3967 days | 1% |
| Pranav Pota | 10/10 | 3997 days | 1% |
| rob c | 9/10 | 3997 days | 1% |
| hrhind | 10/10 | 3997 days | 1% |
| Oakley Miller | 10/10 | 4028 days | 1% |
| Mary Halligan | 9/10 | 4028 days | 1% |
| Rakesh Barabari | 10/10 | 4028 days | 1% |
| Richard Thomson | 10/10 | 4028 days | 1% |
| james wightman | 10/10 | 4028 days | 1% |
| Jean Capron | 10/10 | 4028 days | 1% |
| Adam | 10/10 | 4056 days | 1% |
| Rhonda steel | 10/10 | 4056 days | 1% |
| Peter Utting | 10/10 | 4056 days | 1% |
| Susan Chambers | 9/10 | 4056 days | 1% |
| Linda Johnstone | 10/10 | 4056 days | 1% |
| Karen Petersen | 10/10 | 4056 days | 1% |
| Michael Sutton | 10/10 | 4087 days | 1% |
| Jo Leo | 9/10 | 4087 days | 1% |
| Jen Turinui | 10/10 | 4087 days | 1% |
| Cheung Laikum | 10/10 | 4087 days | 1% |
| George Cowan | 10/10 | 4087 days | 1% |
| Gwatkin Ratnam | 10/10 | 4087 days | 1% |
| Susan | 10/10 | 4087 days | 1% |
| Sharon Ashby | 10/10 | 4087 days | 1% |
| sandeep singh | 10/10 | 4087 days | 1% |
| alisa taualofa | 10/10 | 4087 days | 1% |
| Sigurgeir Thoroddsen | 10/10 | 4087 days | 1% |
| Seini Ahoafi | 10/10 | 4087 days | 1% |
| nicole ramsey | 10/10 | 4087 days | 1% |
| Caroline Mayo | 10/10 | 4088 days | 1% |
| Hannes Danzl | 10/10 | 4118 days | 0% |
| Winzhi Loh | 10/10 | 4118 days | 0% |
| peterferry | 9/10 | 4118 days | 0% |
| Vad Boz | 10/10 | 4118 days | 0% |
| Karen | 10/10 | 4118 days | 0% |
| Cameron Spence | 10/10 | 4118 days | 0% |
| whitney girard | 10/10 | 4118 days | 0% |
| Jason Xie | 10/10 | 4148 days | 0% |
| funcowt | 10/10 | 4148 days | 0% |
| Andy Garner | 10/10 | 4148 days | 0% |
| Margie Jacobs | 10/10 | 4148 days | 0% |
| Carolyne Schwenke | 10/10 | 4148 days | 0% |
| Rob Geayley | 10/10 | 4148 days | 0% |
| ranginoomaara1670875 | 10/10 | 4148 days | 0% |
| Rebecca Meffin | 10/10 | 4148 days | 0% |
| Ants Kenneth | 9/10 | 4179 days | 0% |
| C Smith | 9/10 | 4179 days | 0% |
| Chris Mitchell | 10/10 | 4179 days | 0% |
| Dale | 10/10 | 4179 days | 0% |
| Patrick Repping | 10/10 | 4179 days | 0% |
| Steven Cofman | 10/10 | 4179 days | 0% |
| marisa liberato | 10/10 | 4179 days | 0% |
| Vaibs K | 10/10 | 4179 days | 0% |
| Karen Dugdale | 10/10 | 4209 days | 0% |
| Nicola Dawson | 10/10 | 4210 days | 0% |
| Dave Brash | 10/10 | 4210 days | 0% |
| SFh | 10/10 | 4241 days | 0% |
| Vivian Yin | 10/10 | 4272 days | 0% |
| Cora Colquhoun | 10/10 | 4272 days | 0% |
| Norman | 10/10 | 4394 days | 1% |
| Taase Falanaipupu | 10/10 | 4452 days | 1% |
| J F | 10/10 | 4452 days | 1% |
| ANNIE KOLIO | 10/10 | 4452 days | 1% |
| Bernie Law | 10/10 | 4575 days | 1% |
| hophop | 1/10 | 4698 days | 0% |
| LUI Malaysia | 10/10 | 4818 days | 1% |
| W_Cameron | 10/10 | 4971 days | 1% |
| Lena | 9/10 | 5936 days | 1% |
| Dave | 10/10 | 6188 days | 1% |
| Andria Davis | 10/10 | 6217 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.02% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 57 days. The Mode Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mode Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.96% |
| 198 | -3.98% |
| 199 | -4.00% |
| 200 | -4.02% |
| 201 | -4.04% |
| 202 | -4.06% |
| 203 | -4.08% |
| … | … |
Balancing Adjustment
10.11% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.