Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mode Rentals
Valid Reviews
201 Valid Reviews
The Mode Rentals experience has a total of 213 reviews. There are 201 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 201 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 201 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 131 |
|
65% |
| 9/10 | 32 |
|
16% |
| 8/10 | 12 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 1 |
|
0% |
| 5/10 | 1 |
|
0% |
| 4/10 | 3 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
0% |
| 1/10 | 16 |
|
8% |
87.31% Average
The raw data average (mean) for all the Mode Rentals valid reviews is 87.31% and is based on 201 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
71.85%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sheryl | 1/10 | 409 days | 64% |
| Kyle | 1/10 | 774 days | 47% |
| Mode are scammers | 6/10 | 834 days | 91% |
| David | 10/10 | 865 days | 100% |
| Junhong | 5/10 | 926 days | 68% |
| Graham | 2/10 | 1049 days | 31% |
| David | 1/10 | 1230 days | 18% |
| Ruki Eddie | 3/10 | 1322 days | 18% |
| Shell G | 9/10 | 1383 days | 28% |
| Susan N | 10/10 | 1444 days | 23% |
| Lee MacDonald | 10/10 | 1444 days | 23% |
| Elizabeth S | 10/10 | 1505 days | 19% |
| Deb Weston | 1/10 | 1505 days | 8% |
| Yulene | 10/10 | 1564 days | 15% |
| Joanne Pryor | 10/10 | 1901 days | 8% |
| Arsalan | 1/10 | 1991 days | 3% |
| Ian Viney | 9/10 | 2021 days | 8% |
| Richard Williams | 9/10 | 2021 days | 8% |
| Vicki MacPherson | 10/10 | 2113 days | 8% |
| BWishart | 8/10 | 2266 days | 7% |
| MS | 9/10 | 2266 days | 7% |
| Jon Petrie | 9/10 | 2295 days | 7% |
| John Bassett | 10/10 | 2326 days | 7% |
| Bevan Read | 9/10 | 2326 days | 7% |
| Jenn Howell | 10/10 | 2326 days | 7% |
| Inoke Afeaki | 8/10 | 2326 days | 7% |
| Nigel Topping | 9/10 | 2357 days | 7% |
| Tomoko | 8/10 | 2357 days | 7% |
| LB | 10/10 | 2357 days | 7% |
| Alice | 10/10 | 2357 days | 7% |
| Henrik Gustafsson | 10/10 | 2357 days | 7% |
| Disappointed | 3/10 | 2357 days | 4% |
| Jane | 10/10 | 2357 days | 7% |
| Leisa Ferry | 10/10 | 2387 days | 7% |
| Mike | 8/10 | 2387 days | 7% |
| Frickelo | 10/10 | 2387 days | 7% |
| J Walters | 1/10 | 2418 days | 3% |
| Nienna | 1/10 | 2418 days | 3% |
| Neihana | 1/10 | 2571 days | 2% |
| Keriana | 1/10 | 2571 days | 2% |
| Robyn Cameron | 9/10 | 2601 days | 6% |
| Fil . f | 1/10 | 2632 days | 2% |
| Thilo Koehler | 1/10 | 2660 days | 2% |
| Florian Reindl | 1/10 | 2691 days | 2% |
| KL | 1/10 | 2722 days | 2% |
| Jodi I | 10/10 | 2722 days | 6% |
| David | 10/10 | 2722 days | 6% |
| Mel | 1/10 | 2752 days | 2% |
| Marz Rose Alan | 10/10 | 2813 days | 5% |
| Razz | 8/10 | 2813 days | 5% |
| Michael Roberts | 1/10 | 2875 days | 2% |
| Ian Kennedy | 9/10 | 2875 days | 5% |
| K Watkins | 10/10 | 2905 days | 5% |
| Anna Waiheke | 10/10 | 2966 days | 5% |
| joso | 4/10 | 3025 days | 3% |
| Scott Roger | 10/10 | 3055 days | 4% |
| George Stanley | 10/10 | 3055 days | 4% |
| Jeroen B | 10/10 | 3056 days | 4% |
| Martin Sotola | 10/10 | 3086 days | 4% |
| jadene aranui | 10/10 | 3116 days | 4% |
| Cindy Teghtmeyer | 8/10 | 3116 days | 4% |
| Chaten Garg | 10/10 | 3208 days | 4% |
| Kevin Hughes | 9/10 | 3239 days | 4% |
| Carl Page | 10/10 | 3269 days | 4% |
| andrew riddington | 9/10 | 3269 days | 4% |
| Leena Returns | 10/10 | 3269 days | 4% |
| Sanchita Sachdeva | 10/10 | 3300 days | 4% |
| Craig David | 10/10 | 3300 days | 4% |
| Ronald Jelsma | 10/10 | 3361 days | 3% |
| Kekoa Ledesma | 8/10 | 3389 days | 3% |
| Liezl Vervloet | 10/10 | 3420 days | 3% |
| Kenneth Barlow | 10/10 | 3481 days | 3% |
| Papa Mack | 10/10 | 3512 days | 3% |
| Christine Cole | 10/10 | 3512 days | 3% |
| alexandra lefebvre | 10/10 | 3512 days | 3% |
| Jipsy Jackson | 10/10 | 3573 days | 3% |
| Vanisha Goundar | 10/10 | 3573 days | 3% |
| Zoe Cole | 10/10 | 3604 days | 3% |
| Beth-Anne Bennett | 8/10 | 3634 days | 2% |
| Kyla Tinetti | 9/10 | 3634 days | 2% |
| Debra Panitz | 10/10 | 3634 days | 2% |
| Wayne Parsloe | 10/10 | 3665 days | 2% |
| shirley silby | 10/10 | 3695 days | 2% |
| Bron Bron | 10/10 | 3695 days | 2% |
| Denise Nortier | 10/10 | 3695 days | 2% |
| Gerhard van Emmenes | 10/10 | 3695 days | 2% |
| Torben Rosenberg | 10/10 | 3695 days | 2% |
| Milan Gagic | 10/10 | 3726 days | 2% |
| dave todd | 7/10 | 3726 days | 2% |
| Mario | 10/10 | 3726 days | 2% |
| Tomas Marcusson | 8/10 | 3726 days | 2% |
| Richard Heginbotham | 7/10 | 3755 days | 2% |
| Alex Macdonald | 9/10 | 3755 days | 2% |
| Emma Bennett | 10/10 | 3755 days | 2% |
| Marius | 10/10 | 3755 days | 2% |
| Kevin Bailey | 10/10 | 3755 days | 2% |
| Pierre CHONGUE | 9/10 | 3756 days | 2% |
| Robert Trezise | 9/10 | 3756 days | 2% |
| Dave Cockfoster | 9/10 | 3786 days | 2% |
| Michael Lee | 9/10 | 3786 days | 2% |
| Maggie Burgess | 10/10 | 3786 days | 2% |
| Lynollie Smith | 8/10 | 3786 days | 2% |
| Dodie | 4/10 | 3786 days | 1% |
| Ron&Ma Nicholls | 10/10 | 3786 days | 2% |
| paulmiles | 9/10 | 3786 days | 2% |
| Mark & Leigh Figgitt | 8/10 | 3786 days | 2% |
| ALLAN BARCLAY | 10/10 | 3787 days | 2% |
| lesley Drane | 10/10 | 3787 days | 2% |
| Rob Hazelden | 10/10 | 3787 days | 2% |
| Tina West | 10/10 | 3787 days | 2% |
| Catherine Jones | 9/10 | 3817 days | 2% |
| Rogan Mexted | 9/10 | 3817 days | 2% |
| Mikko Puro | 9/10 | 3847 days | 2% |
| Karen | 10/10 | 3847 days | 2% |
| Alex Bleasdale | 9/10 | 3847 days | 2% |
| Ray Strong | 10/10 | 3847 days | 2% |
| Mohit Mehta | 9/10 | 3878 days | 2% |
| C. Whittle | 4/10 | 3878 days | 1% |
| Keith Jones | 10/10 | 3879 days | 2% |
| Jen Boote | 10/10 | 3908 days | 1% |
| Tim Beresford | 8/10 | 3908 days | 1% |
| austraroma | 10/10 | 3939 days | 1% |
| AMRINDER SINGH | 10/10 | 3939 days | 1% |
| K Lee | 10/10 | 3940 days | 1% |
| Melani Mark | 10/10 | 3971 days | 1% |
| Karina Greenall | 10/10 | 4000 days | 1% |
| Cam Frenchy | 10/10 | 4000 days | 1% |
| Dan NIELSEN | 10/10 | 4000 days | 1% |
| Wood Family | 9/10 | 4000 days | 1% |
| Richard Drake | 10/10 | 4031 days | 1% |
| Ruth | 10/10 | 4031 days | 1% |
| Sivoki Nofoakifolau | 10/10 | 4031 days | 1% |
| Pranav Pota | 10/10 | 4061 days | 1% |
| rob c | 9/10 | 4061 days | 1% |
| hrhind | 10/10 | 4061 days | 1% |
| Oakley Miller | 10/10 | 4092 days | 1% |
| Mary Halligan | 9/10 | 4092 days | 1% |
| Rakesh Barabari | 10/10 | 4092 days | 1% |
| Richard Thomson | 10/10 | 4092 days | 1% |
| james wightman | 10/10 | 4092 days | 1% |
| Jean Capron | 10/10 | 4092 days | 1% |
| Adam | 10/10 | 4120 days | 1% |
| Rhonda steel | 10/10 | 4120 days | 1% |
| Peter Utting | 10/10 | 4120 days | 1% |
| Susan Chambers | 9/10 | 4120 days | 1% |
| Linda Johnstone | 10/10 | 4120 days | 1% |
| Karen Petersen | 10/10 | 4120 days | 1% |
| Michael Sutton | 10/10 | 4151 days | 1% |
| Jo Leo | 9/10 | 4151 days | 1% |
| Jen Turinui | 10/10 | 4151 days | 1% |
| Cheung Laikum | 10/10 | 4151 days | 1% |
| George Cowan | 10/10 | 4151 days | 1% |
| Gwatkin Ratnam | 10/10 | 4151 days | 1% |
| Susan | 10/10 | 4151 days | 1% |
| Sharon Ashby | 10/10 | 4151 days | 1% |
| sandeep singh | 10/10 | 4151 days | 1% |
| alisa taualofa | 10/10 | 4151 days | 1% |
| Sigurgeir Thoroddsen | 10/10 | 4151 days | 1% |
| Seini Ahoafi | 10/10 | 4151 days | 1% |
| nicole ramsey | 10/10 | 4151 days | 1% |
| Caroline Mayo | 10/10 | 4152 days | 1% |
| Hannes Danzl | 10/10 | 4182 days | 1% |
| Winzhi Loh | 10/10 | 4182 days | 1% |
| peterferry | 9/10 | 4182 days | 1% |
| Vad Boz | 10/10 | 4182 days | 1% |
| Karen | 10/10 | 4182 days | 1% |
| Cameron Spence | 10/10 | 4182 days | 1% |
| whitney girard | 10/10 | 4182 days | 1% |
| Jason Xie | 10/10 | 4212 days | 0% |
| funcowt | 10/10 | 4212 days | 0% |
| Andy Garner | 10/10 | 4212 days | 0% |
| Margie Jacobs | 10/10 | 4212 days | 0% |
| Carolyne Schwenke | 10/10 | 4212 days | 0% |
| Rob Geayley | 10/10 | 4212 days | 0% |
| ranginoomaara1670875 | 10/10 | 4212 days | 0% |
| Rebecca Meffin | 10/10 | 4212 days | 0% |
| Ants Kenneth | 9/10 | 4243 days | 0% |
| C Smith | 9/10 | 4243 days | 0% |
| Chris Mitchell | 10/10 | 4243 days | 0% |
| Dale | 10/10 | 4243 days | 0% |
| Patrick Repping | 10/10 | 4243 days | 0% |
| Steven Cofman | 10/10 | 4243 days | 0% |
| marisa liberato | 10/10 | 4243 days | 0% |
| Vaibs K | 10/10 | 4243 days | 0% |
| Karen Dugdale | 10/10 | 4273 days | 0% |
| Nicola Dawson | 10/10 | 4274 days | 0% |
| Dave Brash | 10/10 | 4274 days | 0% |
| SFh | 10/10 | 4305 days | 0% |
| Vivian Yin | 10/10 | 4336 days | 0% |
| Cora Colquhoun | 10/10 | 4336 days | 0% |
| Norman | 10/10 | 4458 days | 2% |
| Taase Falanaipupu | 10/10 | 4516 days | 2% |
| J F | 10/10 | 4516 days | 2% |
| ANNIE KOLIO | 10/10 | 4516 days | 2% |
| Bernie Law | 10/10 | 4639 days | 2% |
| hophop | 1/10 | 4762 days | 1% |
| LUI Malaysia | 10/10 | 4882 days | 2% |
| W_Cameron | 10/10 | 5035 days | 2% |
| Lena | 9/10 | 6000 days | 1% |
| Dave | 10/10 | 6252 days | 1% |
| Andria Davis | 10/10 | 6281 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-5.80% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 91 days. The Mode Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mode Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.76% |
| 198 | -2.77% |
| 199 | -2.79% |
| 200 | -2.80% |
| 201 | -2.82% |
| 202 | -2.83% |
| 203 | -2.84% |
| … | … |
Balancing Adjustment
9.48% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
76%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.