Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mode Rentals
Valid Reviews
201 Valid Reviews
The Mode Rentals experience has a total of 213 reviews. There are 201 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 201 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 201 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 131 |
|
65% |
| 9/10 | 32 |
|
16% |
| 8/10 | 12 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 1 |
|
0% |
| 5/10 | 1 |
|
0% |
| 4/10 | 3 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
0% |
| 1/10 | 16 |
|
8% |
87.31% Average
The raw data average (mean) for all the Mode Rentals valid reviews is 87.31% and is based on 201 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
71.63%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sheryl | 1/10 | 486 days | 71% |
| Kyle | 1/10 | 851 days | 48% |
| Mode are scammers | 6/10 | 911 days | 92% |
| David | 10/10 | 942 days | 100% |
| Junhong | 5/10 | 1003 days | 67% |
| Graham | 2/10 | 1126 days | 30% |
| David | 1/10 | 1307 days | 17% |
| Ruki Eddie | 3/10 | 1399 days | 17% |
| Shell G | 9/10 | 1460 days | 25% |
| Susan N | 10/10 | 1521 days | 21% |
| Lee MacDonald | 10/10 | 1521 days | 21% |
| Elizabeth S | 10/10 | 1582 days | 17% |
| Deb Weston | 1/10 | 1582 days | 7% |
| Yulene | 10/10 | 1641 days | 14% |
| Joanne Pryor | 10/10 | 1978 days | 9% |
| Arsalan | 1/10 | 2068 days | 4% |
| Ian Viney | 9/10 | 2098 days | 9% |
| Richard Williams | 9/10 | 2098 days | 9% |
| Vicki MacPherson | 10/10 | 2190 days | 9% |
| BWishart | 8/10 | 2343 days | 8% |
| MS | 9/10 | 2343 days | 8% |
| Jon Petrie | 9/10 | 2372 days | 8% |
| John Bassett | 10/10 | 2403 days | 8% |
| Bevan Read | 9/10 | 2403 days | 8% |
| Jenn Howell | 10/10 | 2403 days | 8% |
| Inoke Afeaki | 8/10 | 2403 days | 8% |
| Nigel Topping | 9/10 | 2434 days | 8% |
| Tomoko | 8/10 | 2434 days | 7% |
| LB | 10/10 | 2434 days | 8% |
| Alice | 10/10 | 2434 days | 8% |
| Henrik Gustafsson | 10/10 | 2434 days | 8% |
| Disappointed | 3/10 | 2434 days | 4% |
| Jane | 10/10 | 2434 days | 8% |
| Leisa Ferry | 10/10 | 2464 days | 7% |
| Mike | 8/10 | 2464 days | 7% |
| Frickelo | 10/10 | 2464 days | 7% |
| J Walters | 1/10 | 2495 days | 3% |
| Nienna | 1/10 | 2495 days | 3% |
| Neihana | 1/10 | 2648 days | 3% |
| Keriana | 1/10 | 2648 days | 3% |
| Robyn Cameron | 9/10 | 2678 days | 7% |
| Fil . f | 1/10 | 2709 days | 3% |
| Thilo Koehler | 1/10 | 2737 days | 3% |
| Florian Reindl | 1/10 | 2768 days | 2% |
| KL | 1/10 | 2799 days | 2% |
| Jodi I | 10/10 | 2799 days | 6% |
| David | 10/10 | 2799 days | 6% |
| Mel | 1/10 | 2829 days | 2% |
| Marz Rose Alan | 10/10 | 2890 days | 6% |
| Razz | 8/10 | 2890 days | 6% |
| Michael Roberts | 1/10 | 2952 days | 2% |
| Ian Kennedy | 9/10 | 2952 days | 5% |
| K Watkins | 10/10 | 2982 days | 5% |
| Anna Waiheke | 10/10 | 3043 days | 5% |
| joso | 4/10 | 3102 days | 3% |
| Scott Roger | 10/10 | 3132 days | 5% |
| George Stanley | 10/10 | 3132 days | 5% |
| Jeroen B | 10/10 | 3133 days | 5% |
| Martin Sotola | 10/10 | 3163 days | 5% |
| jadene aranui | 10/10 | 3193 days | 5% |
| Cindy Teghtmeyer | 8/10 | 3193 days | 4% |
| Chaten Garg | 10/10 | 3285 days | 4% |
| Kevin Hughes | 9/10 | 3316 days | 4% |
| Carl Page | 10/10 | 3346 days | 4% |
| andrew riddington | 9/10 | 3346 days | 4% |
| Leena Returns | 10/10 | 3346 days | 4% |
| Sanchita Sachdeva | 10/10 | 3377 days | 4% |
| Craig David | 10/10 | 3377 days | 4% |
| Ronald Jelsma | 10/10 | 3438 days | 4% |
| Kekoa Ledesma | 8/10 | 3466 days | 3% |
| Liezl Vervloet | 10/10 | 3497 days | 3% |
| Kenneth Barlow | 10/10 | 3558 days | 3% |
| Papa Mack | 10/10 | 3589 days | 3% |
| Christine Cole | 10/10 | 3589 days | 3% |
| alexandra lefebvre | 10/10 | 3589 days | 3% |
| Jipsy Jackson | 10/10 | 3650 days | 3% |
| Vanisha Goundar | 10/10 | 3650 days | 3% |
| Zoe Cole | 10/10 | 3681 days | 3% |
| Beth-Anne Bennett | 8/10 | 3711 days | 2% |
| Kyla Tinetti | 9/10 | 3711 days | 3% |
| Debra Panitz | 10/10 | 3711 days | 3% |
| Wayne Parsloe | 10/10 | 3742 days | 2% |
| shirley silby | 10/10 | 3772 days | 2% |
| Bron Bron | 10/10 | 3772 days | 2% |
| Denise Nortier | 10/10 | 3772 days | 2% |
| Gerhard van Emmenes | 10/10 | 3772 days | 2% |
| Torben Rosenberg | 10/10 | 3772 days | 2% |
| Milan Gagic | 10/10 | 3803 days | 2% |
| dave todd | 7/10 | 3803 days | 2% |
| Mario | 10/10 | 3803 days | 2% |
| Tomas Marcusson | 8/10 | 3803 days | 2% |
| Richard Heginbotham | 7/10 | 3832 days | 2% |
| Alex Macdonald | 9/10 | 3832 days | 2% |
| Emma Bennett | 10/10 | 3832 days | 2% |
| Marius | 10/10 | 3832 days | 2% |
| Kevin Bailey | 10/10 | 3832 days | 2% |
| Pierre CHONGUE | 9/10 | 3833 days | 2% |
| Robert Trezise | 9/10 | 3833 days | 2% |
| Dave Cockfoster | 9/10 | 3863 days | 2% |
| Michael Lee | 9/10 | 3863 days | 2% |
| Maggie Burgess | 10/10 | 3863 days | 2% |
| Lynollie Smith | 8/10 | 3863 days | 2% |
| Dodie | 4/10 | 3863 days | 1% |
| Ron&Ma Nicholls | 10/10 | 3863 days | 2% |
| paulmiles | 9/10 | 3863 days | 2% |
| Mark & Leigh Figgitt | 8/10 | 3863 days | 2% |
| ALLAN BARCLAY | 10/10 | 3864 days | 2% |
| lesley Drane | 10/10 | 3864 days | 2% |
| Rob Hazelden | 10/10 | 3864 days | 2% |
| Tina West | 10/10 | 3864 days | 2% |
| Catherine Jones | 9/10 | 3894 days | 2% |
| Rogan Mexted | 9/10 | 3894 days | 2% |
| Mikko Puro | 9/10 | 3924 days | 2% |
| Karen | 10/10 | 3924 days | 2% |
| Alex Bleasdale | 9/10 | 3924 days | 2% |
| Ray Strong | 10/10 | 3924 days | 2% |
| Mohit Mehta | 9/10 | 3955 days | 2% |
| C. Whittle | 4/10 | 3955 days | 1% |
| Keith Jones | 10/10 | 3956 days | 2% |
| Jen Boote | 10/10 | 3985 days | 1% |
| Tim Beresford | 8/10 | 3985 days | 1% |
| austraroma | 10/10 | 4016 days | 1% |
| AMRINDER SINGH | 10/10 | 4016 days | 1% |
| K Lee | 10/10 | 4017 days | 1% |
| Melani Mark | 10/10 | 4048 days | 1% |
| Karina Greenall | 10/10 | 4077 days | 1% |
| Cam Frenchy | 10/10 | 4077 days | 1% |
| Dan NIELSEN | 10/10 | 4077 days | 1% |
| Wood Family | 9/10 | 4077 days | 1% |
| Richard Drake | 10/10 | 4108 days | 1% |
| Ruth | 10/10 | 4108 days | 1% |
| Sivoki Nofoakifolau | 10/10 | 4108 days | 1% |
| Pranav Pota | 10/10 | 4138 days | 1% |
| rob c | 9/10 | 4138 days | 1% |
| hrhind | 10/10 | 4138 days | 1% |
| Oakley Miller | 10/10 | 4169 days | 1% |
| Mary Halligan | 9/10 | 4169 days | 1% |
| Rakesh Barabari | 10/10 | 4169 days | 1% |
| Richard Thomson | 10/10 | 4169 days | 1% |
| james wightman | 10/10 | 4169 days | 1% |
| Jean Capron | 10/10 | 4169 days | 1% |
| Adam | 10/10 | 4197 days | 1% |
| Rhonda steel | 10/10 | 4197 days | 1% |
| Peter Utting | 10/10 | 4197 days | 1% |
| Susan Chambers | 9/10 | 4197 days | 1% |
| Linda Johnstone | 10/10 | 4197 days | 1% |
| Karen Petersen | 10/10 | 4197 days | 1% |
| Michael Sutton | 10/10 | 4228 days | 0% |
| Jo Leo | 9/10 | 4228 days | 0% |
| Jen Turinui | 10/10 | 4228 days | 0% |
| Cheung Laikum | 10/10 | 4228 days | 0% |
| George Cowan | 10/10 | 4228 days | 0% |
| Gwatkin Ratnam | 10/10 | 4228 days | 0% |
| Susan | 10/10 | 4228 days | 0% |
| Sharon Ashby | 10/10 | 4228 days | 0% |
| sandeep singh | 10/10 | 4228 days | 0% |
| alisa taualofa | 10/10 | 4228 days | 0% |
| Sigurgeir Thoroddsen | 10/10 | 4228 days | 0% |
| Seini Ahoafi | 10/10 | 4228 days | 0% |
| nicole ramsey | 10/10 | 4228 days | 0% |
| Caroline Mayo | 10/10 | 4229 days | 0% |
| Hannes Danzl | 10/10 | 4259 days | 0% |
| Winzhi Loh | 10/10 | 4259 days | 0% |
| peterferry | 9/10 | 4259 days | 0% |
| Vad Boz | 10/10 | 4259 days | 0% |
| Karen | 10/10 | 4259 days | 0% |
| Cameron Spence | 10/10 | 4259 days | 0% |
| whitney girard | 10/10 | 4259 days | 0% |
| Jason Xie | 10/10 | 4289 days | 0% |
| funcowt | 10/10 | 4289 days | 0% |
| Andy Garner | 10/10 | 4289 days | 0% |
| Margie Jacobs | 10/10 | 4289 days | 0% |
| Carolyne Schwenke | 10/10 | 4289 days | 0% |
| Rob Geayley | 10/10 | 4289 days | 0% |
| ranginoomaara1670875 | 10/10 | 4289 days | 0% |
| Rebecca Meffin | 10/10 | 4289 days | 0% |
| Ants Kenneth | 9/10 | 4320 days | 0% |
| C Smith | 9/10 | 4320 days | 0% |
| Chris Mitchell | 10/10 | 4320 days | 0% |
| Dale | 10/10 | 4320 days | 0% |
| Patrick Repping | 10/10 | 4320 days | 0% |
| Steven Cofman | 10/10 | 4320 days | 0% |
| marisa liberato | 10/10 | 4320 days | 0% |
| Vaibs K | 10/10 | 4320 days | 0% |
| Karen Dugdale | 10/10 | 4350 days | 0% |
| Nicola Dawson | 10/10 | 4351 days | 0% |
| Dave Brash | 10/10 | 4351 days | 0% |
| SFh | 10/10 | 4382 days | 2% |
| Vivian Yin | 10/10 | 4413 days | 2% |
| Cora Colquhoun | 10/10 | 4413 days | 2% |
| Norman | 10/10 | 4535 days | 2% |
| Taase Falanaipupu | 10/10 | 4593 days | 2% |
| J F | 10/10 | 4593 days | 2% |
| ANNIE KOLIO | 10/10 | 4593 days | 2% |
| Bernie Law | 10/10 | 4716 days | 2% |
| hophop | 1/10 | 4839 days | 1% |
| LUI Malaysia | 10/10 | 4959 days | 2% |
| W_Cameron | 10/10 | 5112 days | 2% |
| Lena | 9/10 | 6077 days | 1% |
| Dave | 10/10 | 6329 days | 1% |
| Andria Davis | 10/10 | 6358 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-5.09% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 123 days. The Mode Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mode Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.06% |
| 198 | -2.07% |
| 199 | -2.08% |
| 200 | -2.09% |
| 201 | -2.10% |
| 202 | -2.12% |
| 203 | -2.13% |
| … | … |
Balancing Adjustment
9.15% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
76%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.