Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Car Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mode Car Rentals

Valid Reviews

187 Valid Reviews

The Mode Car Rentals experience has a total of 195 reviews. There are 187 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 187 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 187 valid reviews:

Rating Count Percentage
10/10 126
67%
9/10 31
17%
8/10 12
6%
7/10 2
1%
6/10 0
0%
5/10 0
0%
4/10 3
2%
3/10 1
1%
2/10 0
0%
1/10 12
6%

89.63% Average

The raw data average (mean) for all the Mode Car Rentals valid reviews is 89.63% and is based on 187 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

84.10%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Joanne Pryor 10/10 146 days 100%
Arsalan 1/10 236 days 69%
Ian Viney 9/10 266 days 92%
Richard Williams 9/10 266 days 92%
Vicki MacPherson 10/10 358 days 82%
BWishart 8/10 511 days 57%
MS 9/10 511 days 60%
Jon Petrie 9/10 540 days 55%
John Bassett 10/10 571 days 50%
Bevan Read 9/10 571 days 50%
Jenn Howell 10/10 571 days 50%
Inoke Afeaki 8/10 571 days 47%
Nigel Topping 9/10 602 days 45%
Tomoko 8/10 602 days 42%
LB 10/10 602 days 45%
Alice 10/10 602 days 45%
Henrik Gustafsson 10/10 602 days 45%
Disappointed 3/10 602 days 34%
Jane 10/10 602 days 45%
Leisa Ferry 10/10 632 days 40%
Mike 8/10 632 days 38%
Frickelo 10/10 632 days 40%
J Walters 1/10 663 days 26%
Nienna 1/10 663 days 26%
Neihana 1/10 816 days 12%
Keriana 1/10 816 days 12%
Robyn Cameron 9/10 846 days 15%
Fil . f 1/10 877 days 9%
Thilo Koehler 1/10 905 days 7%
Florian Reindl 1/10 936 days 6%
KL 1/10 967 days 5%
Jodi I 10/10 967 days 7%
David 10/10 967 days 7%
Mel 1/10 997 days 4%
Marz Rose Alan 10/10 1058 days 5%
Razz 8/10 1058 days 4%
Michael Roberts 1/10 1120 days 3%
Ian Kennedy 9/10 1120 days 4%
K Watkins 10/10 1150 days 4%
Anna Waiheke 10/10 1211 days 4%
joso 4/10 1270 days 3%
Scott Roger 10/10 1301 days 4%
George Stanley 10/10 1301 days 4%
Jeroen B 10/10 1301 days 4%
Martin Sotola 10/10 1332 days 4%
jadene aranui 10/10 1362 days 4%
Cindy Teghtmeyer 8/10 1362 days 4%
Chaten Garg 10/10 1454 days 4%
Kevin Hughes 9/10 1485 days 4%
Carl Page 10/10 1515 days 4%
andrew riddington 9/10 1515 days 4%
Leena Returns 10/10 1515 days 4%
Sanchita Sachdeva 10/10 1546 days 4%
Craig David 10/10 1546 days 4%
Ronald Jelsma 10/10 1607 days 3%
Kekoa Ledesma 8/10 1635 days 3%
Liezl Vervloet 10/10 1666 days 3%
Kenneth Barlow 10/10 1727 days 3%
Papa Mack 10/10 1758 days 3%
Christine Cole 10/10 1758 days 3%
alexandra lefebvre 10/10 1758 days 3%
Jipsy Jackson 10/10 1819 days 3%
Vanisha Goundar 10/10 1819 days 3%
Zoe Cole 10/10 1850 days 3%
Beth-Anne Bennett 8/10 1880 days 3%
Kyla Tinetti 9/10 1880 days 3%
Debra Panitz 10/10 1880 days 3%
Wayne Parsloe 10/10 1911 days 3%
shirley silby 10/10 1941 days 3%
Bron Bron 10/10 1941 days 3%
Denise Nortier 10/10 1941 days 3%
Gerhard van Emmenes 10/10 1941 days 3%
Torben Rosenberg 10/10 1941 days 3%
Milan Gagic 10/10 1972 days 3%
dave todd 7/10 1972 days 2%
Mario 10/10 1972 days 3%
Tomas Marcusson 8/10 1972 days 2%
Richard Heginbotham 7/10 2001 days 2%
Alex Macdonald 9/10 2001 days 3%
Emma Bennett 10/10 2001 days 3%
Marius 10/10 2001 days 3%
Kevin Bailey 10/10 2001 days 3%
Pierre CHONGUE 9/10 2001 days 3%
Robert Trezise 9/10 2001 days 3%
Dave Cockfoster 9/10 2032 days 3%
Michael Lee 9/10 2032 days 3%
Maggie Burgess 10/10 2032 days 3%
Lynollie Smith 8/10 2032 days 2%
Dodie 4/10 2032 days 2%
Ron&Ma Nicholls 10/10 2032 days 3%
paulmiles 9/10 2032 days 3%
Mark & Leigh Figgitt 8/10 2032 days 2%
ALLAN BARCLAY 10/10 2032 days 3%
lesley Drane 10/10 2032 days 3%
Rob Hazelden 10/10 2032 days 3%
Tina West 10/10 2032 days 3%
Catherine Jones 9/10 2063 days 2%
Rogan Mexted 9/10 2063 days 2%
Mikko Puro 9/10 2093 days 2%
Karen 10/10 2093 days 2%
Alex Bleasdale 9/10 2093 days 2%
Ray Strong 10/10 2093 days 2%
Mohit Mehta 9/10 2124 days 2%
C. Whittle 4/10 2124 days 2%
Keith Jones 10/10 2124 days 2%
Jen Boote 10/10 2154 days 2%
Tim Beresford 8/10 2154 days 2%
austraroma 10/10 2185 days 2%
AMRINDER SINGH 10/10 2185 days 2%
K Lee 10/10 2185 days 2%
Melani Mark 10/10 2216 days 2%
Karina Greenall 10/10 2246 days 2%
Cam Frenchy 10/10 2246 days 2%
Dan NIELSEN 10/10 2246 days 2%
Wood Family 9/10 2246 days 2%
Richard Drake 10/10 2277 days 2%
Ruth 10/10 2277 days 2%
Sivoki Nofoakifolau 10/10 2277 days 2%
Pranav Pota 10/10 2307 days 2%
rob c 9/10 2307 days 2%
hrhind 10/10 2307 days 2%
Oakley Miller 10/10 2338 days 2%
Mary Halligan 9/10 2338 days 2%
Rakesh Barabari 10/10 2338 days 2%
Richard Thomson 10/10 2338 days 2%
james wightman 10/10 2338 days 2%
Jean Capron 10/10 2338 days 2%
Adam 10/10 2366 days 2%
Rhonda steel 10/10 2366 days 2%
Peter Utting 10/10 2366 days 2%
Susan Chambers 9/10 2366 days 2%
Linda Johnstone 10/10 2366 days 2%
Karen Petersen 10/10 2366 days 2%
Michael Sutton 10/10 2397 days 2%
Jo Leo 9/10 2397 days 2%
Jen Turinui 10/10 2397 days 2%
Cheung Laikum 10/10 2397 days 2%
George Cowan 10/10 2397 days 2%
Gwatkin Ratnam 10/10 2397 days 2%
Susan 10/10 2397 days 2%
Sharon Ashby 10/10 2397 days 2%
sandeep singh 10/10 2397 days 2%
alisa taualofa 10/10 2397 days 2%
Sigurgeir Thoroddsen 10/10 2397 days 2%
Seini Ahoafi 10/10 2397 days 2%
nicole ramsey 10/10 2397 days 2%
Caroline Mayo 10/10 2397 days 2%
Hannes Danzl 10/10 2428 days 2%
Winzhi Loh 10/10 2428 days 2%
peterferry 9/10 2428 days 2%
Vad Boz 10/10 2428 days 2%
Karen 10/10 2428 days 2%
Cameron Spence 10/10 2428 days 2%
whitney girard 10/10 2428 days 2%
Jason Xie 10/10 2458 days 2%
funcowt 10/10 2458 days 2%
Andy Garner 10/10 2458 days 2%
Margie Jacobs 10/10 2458 days 2%
Carolyne Schwenke 10/10 2458 days 2%
Rob Geayley 10/10 2458 days 2%
ranginoomaara1670875 10/10 2458 days 2%
Rebecca Meffin 10/10 2458 days 2%
Ants Kenneth 9/10 2489 days 2%
C Smith 9/10 2489 days 2%
Chris Mitchell 10/10 2489 days 2%
Dale 10/10 2489 days 2%
Patrick Repping 10/10 2489 days 2%
Steven Cofman 10/10 2489 days 2%
marisa liberato 10/10 2489 days 2%
Vaibs K 10/10 2489 days 2%
Karen Dugdale 10/10 2519 days 2%
Nicola Dawson 10/10 2519 days 2%
Dave Brash 10/10 2519 days 2%
SFh 10/10 2550 days 1%
Vivian Yin 10/10 2581 days 1%
Cora Colquhoun 10/10 2581 days 1%
Norman 10/10 2703 days 1%
Taase Falanaipupu 10/10 2762 days 1%
J F 10/10 2762 days 1%
ANNIE KOLIO 10/10 2762 days 1%
Bernie Law 10/10 2884 days 1%
hophop 1/10 3007 days 0%
LUI Malaysia 10/10 3127 days 0%
W_Cameron 10/10 3280 days 0%
Lena 9/10 4245 days 0%
Dave 10/10 4497 days 0%
Andria Davis 10/10 4526 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Car Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.46% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 125 days. The Mode Car Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Mode Car Rentals experience has been adjusted for 143 days. Adjustments are according to the following table.

Days Adjustment
140 -1.43%
141 -1.44%
142 -1.45%
143 -1.46%
144 -1.47%
145 -1.48%
146 -1.49%

Final Ranking Score

80%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.