Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Car Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mode Car Rentals
Valid Reviews
180 Valid Reviews
The Mode Car Rentals experience has a total of 186 reviews. There are 180 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 180 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 180 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 124 |
|
69% |
| 9/10 | 27 |
|
15% |
| 8/10 | 12 |
|
7% |
| 7/10 | 2 |
|
1% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 3 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 11 |
|
6% |
89.94% Average
The raw data average (mean) for all the Mode Car Rentals valid reviews is 89.94% and is based on 180 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
77.24%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| BWishart | 8/10 | 39 days | 94.77 | 96% | |
| John Bassett | 10/10 | 99 days | 98.45 | 100% | |
| Bevan Read | 9/10 | 99 days | 98.45 | 100% | |
| Jenn Howell | 10/10 | 99 days | 98.45 | 100% | |
| Inoke Afeaki | 8/10 | 99 days | 93.52 | 95% | |
| Nigel Topping | 9/10 | 130 days | 97.32 | 99% | |
| Tomoko | 8/10 | 130 days | 92.46 | 94% | |
| LB | 10/10 | 130 days | 97.32 | 99% | |
| Alice | 10/10 | 130 days | 97.32 | 99% | |
| Henrik Gustafsson | 10/10 | 130 days | 97.32 | 99% | |
| Disappointed | 3/10 | 130 days | 74.94 | 76% | |
| Jane | 10/10 | 130 days | 97.32 | 99% | |
| Leisa Ferry | 10/10 | 160 days | 95.94 | 97% | |
| Mike | 8/10 | 160 days | 91.15 | 93% | |
| Frickelo | 10/10 | 160 days | 95.94 | 97% | |
| J Walters | 1/10 | 191 days | 68.78 | 70% | |
| Nienna | 1/10 | 191 days | 68.78 | 70% | |
| Neihana | 1/10 | 344 days | 59.31 | 60% | |
| Keriana | 1/10 | 344 days | 59.31 | 60% | |
| Robyn Cameron | 9/10 | 374 days | 77.83 | 79% | |
| Fil . f | 1/10 | 405 days | 54.03 | 55% | |
| Thilo Koehler | 1/10 | 433 days | 51.31 | 52% | |
| Florian Reindl | 1/10 | 464 days | 48.1 | 49% | |
| KL | 1/10 | 495 days | 44.66 | 45% | |
| Jodi I | 10/10 | 495 days | 61.17 | 62% | |
| David | 10/10 | 495 days | 61.17 | 62% | |
| Mel | 1/10 | 525 days | 41.12 | 42% | |
| Marz Rose Alan | 10/10 | 586 days | 46.05 | 47% | |
| Razz | 8/10 | 586 days | 43.75 | 44% | |
| Michael Roberts | 1/10 | 648 days | 26.76 | 27% | |
| Ian Kennedy | 9/10 | 648 days | 36.66 | 37% | |
| K Watkins | 10/10 | 678 days | 32.55 | 33% | |
| Anna Waiheke | 10/10 | 739 days | 25.08 | 25% | |
| joso | 4/10 | 798 days | 14.99 | 15% | |
| Scott Roger | 10/10 | 828 days | 16.3 | 17% | |
| George Stanley | 10/10 | 828 days | 16.3 | 17% | |
| Jeroen B | 10/10 | 829 days | 16.21 | 16% | |
| Martin Sotola | 10/10 | 859 days | 13.83 | 14% | |
| jadene aranui | 10/10 | 889 days | 11.72 | 12% | |
| Cindy Teghtmeyer | 8/10 | 889 days | 11.14 | 11% | |
| Chaten Garg | 10/10 | 981 days | 7.06 | 7% | |
| Kevin Hughes | 9/10 | 1012 days | 6.09 | 6% | |
| Carl Page | 10/10 | 1042 days | 5.45 | 6% | |
| andrew riddington | 9/10 | 1042 days | 5.45 | 6% | |
| Leena Returns | 10/10 | 1042 days | 5.45 | 6% | |
| Sanchita Sachdeva | 10/10 | 1073 days | 5.08 | 5% | |
| Craig David | 10/10 | 1073 days | 5.08 | 5% | |
| Ronald Jelsma | 10/10 | 1134 days | 4.92 | 5% | |
| Kekoa Ledesma | 8/10 | 1162 days | 4.63 | 5% | |
| Liezl Vervloet | 10/10 | 1193 days | 4.81 | 5% | |
| Kenneth Barlow | 10/10 | 1254 days | 4.69 | 5% | |
| Papa Mack | 10/10 | 1285 days | 4.63 | 5% | |
| Christine Cole | 10/10 | 1285 days | 4.63 | 5% | |
| alexandra lefebvre | 10/10 | 1285 days | 4.63 | 5% | |
| Jipsy Jackson | 10/10 | 1346 days | 4.51 | 5% | |
| Vanisha Goundar | 10/10 | 1346 days | 4.51 | 5% | |
| Zoe Cole | 10/10 | 1377 days | 4.45 | 5% | |
| Beth-Anne Bennett | 8/10 | 1407 days | 4.17 | 4% | |
| Kyla Tinetti | 9/10 | 1407 days | 4.39 | 4% | |
| Debra Panitz | 10/10 | 1407 days | 4.39 | 4% | |
| Wayne Parsloe | 10/10 | 1438 days | 4.33 | 4% | |
| shirley silby | 10/10 | 1468 days | 4.27 | 4% | |
| Bron Bron | 10/10 | 1468 days | 4.27 | 4% | |
| Denise Nortier | 10/10 | 1468 days | 4.27 | 4% | |
| Gerhard van Emmenes | 10/10 | 1468 days | 4.27 | 4% | |
| Torben Rosenberg | 10/10 | 1468 days | 4.27 | 4% | |
| Milan Gagic | 10/10 | 1499 days | 4.21 | 4% | |
| dave todd | 7/10 | 1499 days | 3.83 | 4% | |
| Mario | 10/10 | 1499 days | 4.21 | 4% | |
| Tomas Marcusson | 8/10 | 1499 days | 4.0 | 4% | |
| Richard Heginbotham | 7/10 | 1528 days | 3.78 | 4% | |
| Alex Macdonald | 9/10 | 1528 days | 4.15 | 4% | |
| Emma Bennett | 10/10 | 1528 days | 4.15 | 4% | |
| Marius | 10/10 | 1528 days | 4.15 | 4% | |
| Kevin Bailey | 10/10 | 1528 days | 4.15 | 4% | |
| Pierre CHONGUE | 9/10 | 1529 days | 4.15 | 4% | |
| Robert Trezise | 9/10 | 1529 days | 4.15 | 4% | |
| Dave Cockfoster | 9/10 | 1559 days | 4.09 | 4% | |
| Michael Lee | 9/10 | 1559 days | 4.09 | 4% | |
| Maggie Burgess | 10/10 | 1559 days | 4.09 | 4% | |
| Lynollie Smith | 8/10 | 1559 days | 3.89 | 4% | |
| Dodie | 4/10 | 1559 days | 3.23 | 3% | |
| Ron&Ma Nicholls | 10/10 | 1559 days | 4.09 | 4% | |
| paulmiles | 9/10 | 1559 days | 4.09 | 4% | |
| Mark & Leigh Figgitt | 8/10 | 1559 days | 3.89 | 4% | |
| ALLAN BARCLAY | 10/10 | 1560 days | 4.09 | 4% | |
| lesley Drane | 10/10 | 1560 days | 4.09 | 4% | |
| Rob Hazelden | 10/10 | 1560 days | 4.09 | 4% | |
| Tina West | 10/10 | 1560 days | 4.09 | 4% | |
| Catherine Jones | 9/10 | 1590 days | 4.03 | 4% | |
| Rogan Mexted | 9/10 | 1590 days | 4.03 | 4% | |
| Mikko Puro | 9/10 | 1620 days | 3.97 | 4% | |
| Karen | 10/10 | 1620 days | 3.97 | 4% | |
| Alex Bleasdale | 9/10 | 1620 days | 3.97 | 4% | |
| Ray Strong | 10/10 | 1620 days | 3.97 | 4% | |
| Mohit Mehta | 9/10 | 1651 days | 3.91 | 4% | |
| C. Whittle | 4/10 | 1651 days | 3.09 | 3% | |
| Keith Jones | 10/10 | 1652 days | 3.91 | 4% | |
| Jen Boote | 10/10 | 1681 days | 3.85 | 4% | |
| Tim Beresford | 8/10 | 1681 days | 3.66 | 4% | |
| austraroma | 10/10 | 1712 days | 3.79 | 4% | |
| AMRINDER SINGH | 10/10 | 1712 days | 3.79 | 4% | |
| K Lee | 10/10 | 1713 days | 3.79 | 4% | |
| Melani Mark | 10/10 | 1744 days | 3.73 | 4% | |
| Karina Greenall | 10/10 | 1773 days | 3.67 | 4% | |
| Cam Frenchy | 10/10 | 1773 days | 3.67 | 4% | |
| Dan NIELSEN | 10/10 | 1773 days | 3.67 | 4% | |
| Wood Family | 9/10 | 1773 days | 3.67 | 4% | |
| Richard Drake | 10/10 | 1804 days | 3.61 | 4% | |
| Ruth | 10/10 | 1804 days | 3.61 | 4% | |
| Sivoki Nofoakifolau | 10/10 | 1804 days | 3.61 | 4% | |
| Pranav Pota | 10/10 | 1834 days | 3.55 | 4% | |
| rob c | 9/10 | 1834 days | 3.55 | 4% | |
| hrhind | 10/10 | 1834 days | 3.55 | 4% | |
| Oakley Miller | 10/10 | 1865 days | 3.49 | 4% | |
| Mary Halligan | 9/10 | 1865 days | 3.49 | 4% | |
| Rakesh Barabari | 10/10 | 1865 days | 3.49 | 4% | |
| Richard Thomson | 10/10 | 1865 days | 3.49 | 4% | |
| james wightman | 10/10 | 1865 days | 3.49 | 4% | |
| Jean Capron | 10/10 | 1865 days | 3.49 | 4% | |
| Adam | 10/10 | 1893 days | 3.44 | 3% | |
| Rhonda steel | 10/10 | 1893 days | 3.44 | 3% | |
| Peter Utting | 10/10 | 1893 days | 3.44 | 3% | |
| Susan Chambers | 9/10 | 1893 days | 3.44 | 3% | |
| Linda Johnstone | 10/10 | 1893 days | 3.44 | 3% | |
| Karen Petersen | 10/10 | 1893 days | 3.44 | 3% | |
| Michael Sutton | 10/10 | 1924 days | 3.38 | 3% | |
| Jo Leo | 9/10 | 1924 days | 3.38 | 3% | |
| Jen Turinui | 10/10 | 1924 days | 3.38 | 3% | |
| Cheung Laikum | 10/10 | 1924 days | 3.38 | 3% | |
| George Cowan | 10/10 | 1924 days | 3.38 | 3% | |
| Gwatkin Ratnam | 10/10 | 1924 days | 3.38 | 3% | |
| Susan | 10/10 | 1924 days | 3.38 | 3% | |
| Sharon Ashby | 10/10 | 1924 days | 3.38 | 3% | |
| sandeep singh | 10/10 | 1924 days | 3.38 | 3% | |
| alisa taualofa | 10/10 | 1924 days | 3.38 | 3% | |
| Sigurgeir Thoroddsen | 10/10 | 1924 days | 3.38 | 3% | |
| Seini Ahoafi | 10/10 | 1924 days | 3.38 | 3% | |
| nicole ramsey | 10/10 | 1924 days | 3.38 | 3% | |
| Caroline Mayo | 10/10 | 1925 days | 3.38 | 3% | |
| Hannes Danzl | 10/10 | 1955 days | 3.32 | 3% | |
| Winzhi Loh | 10/10 | 1955 days | 3.32 | 3% | |
| peterferry | 9/10 | 1955 days | 3.32 | 3% | |
| Vad Boz | 10/10 | 1955 days | 3.32 | 3% | |
| Karen | 10/10 | 1955 days | 3.32 | 3% | |
| Cameron Spence | 10/10 | 1955 days | 3.32 | 3% | |
| whitney girard | 10/10 | 1955 days | 3.32 | 3% | |
| Jason Xie | 10/10 | 1985 days | 3.26 | 3% | |
| funcowt | 10/10 | 1985 days | 3.26 | 3% | |
| Andy Garner | 10/10 | 1985 days | 3.26 | 3% | |
| Margie Jacobs | 10/10 | 1985 days | 3.26 | 3% | |
| Carolyne Schwenke | 10/10 | 1985 days | 3.26 | 3% | |
| Rob Geayley | 10/10 | 1985 days | 3.26 | 3% | |
| ranginoomaara1670875 | 10/10 | 1985 days | 3.26 | 3% | |
| Rebecca Meffin | 10/10 | 1985 days | 3.26 | 3% | |
| Ants Kenneth | 9/10 | 2016 days | 3.2 | 3% | |
| C Smith | 9/10 | 2016 days | 3.2 | 3% | |
| Chris Mitchell | 10/10 | 2016 days | 3.2 | 3% | |
| Dale | 10/10 | 2016 days | 3.2 | 3% | |
| Patrick Repping | 10/10 | 2016 days | 3.2 | 3% | |
| Steven Cofman | 10/10 | 2016 days | 3.2 | 3% | |
| marisa liberato | 10/10 | 2016 days | 3.2 | 3% | |
| Vaibs K | 10/10 | 2016 days | 3.2 | 3% | |
| Karen Dugdale | 10/10 | 2046 days | 3.14 | 3% | |
| Nicola Dawson | 10/10 | 2047 days | 3.14 | 3% | |
| Dave Brash | 10/10 | 2047 days | 3.14 | 3% | |
| SFh | 10/10 | 2078 days | 3.08 | 3% | |
| Vivian Yin | 10/10 | 2109 days | 3.02 | 3% | |
| Cora Colquhoun | 10/10 | 2109 days | 3.02 | 3% | |
| Norman | 10/10 | 2231 days | 2.78 | 3% | |
| Taase Falanaipupu | 10/10 | 2289 days | 2.66 | 3% | |
| J F | 10/10 | 2289 days | 2.66 | 3% | |
| ANNIE KOLIO | 10/10 | 2289 days | 2.66 | 3% | |
| Bernie Law | 10/10 | 2412 days | 2.42 | 2% | |
| hophop | 1/10 | 2535 days | 1.59 | 2% | |
| LUI Malaysia | 10/10 | 2655 days | 1.95 | 2% | |
| W_Cameron | 10/10 | 2808 days | 1.65 | 2% | |
| Lena | 9/10 | 3773 days |  |
0.0 | 0% |
| Dave | 10/10 | 4025 days | |
0.0 | 0% |
| Andria Davis | 10/10 | 4054 days | |
0.0 | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Car Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.90% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 63 days. The Mode Car Rentals experience has 1 recent ranking. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mode Car Rentals experience has been adjusted for 4 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 1 | -0.02% |
| 2 | -0.04% |
| 3 | -0.05% |
| 4 | -0.07% |
| 5 | -0.09% |
| 6 | -0.11% |
| 7 | -0.12% |
| … | … |
Final Ranking Score
75%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.