Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Car Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Mode Car Rentals

Valid Reviews

191 Valid Reviews

The Mode Car Rentals experience has a total of 201 reviews. There are 191 valid reviews that are included when calculating the ranking score and 10 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 191 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 191 valid reviews:

Rating Count Percentage
10/10 129
68%
9/10 31
16%
8/10 12
6%
7/10 2
1%
6/10 0
0%
5/10 0
0%
4/10 3
2%
3/10 1
1%
2/10 0
0%
1/10 13
7%

89.37% Average

The raw data average (mean) for all the Mode Car Rentals valid reviews is 89.37% and is based on 191 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

84.89%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Susan N 10/10 33 days 100%
Elizabeth S 10/10 94 days 99%
Deb Weston 1/10 94 days 72%
Yulene 10/10 153 days 96%
Joanne Pryor 10/10 490 days 62%
Arsalan 1/10 580 days 34%
Ian Viney 9/10 610 days 42%
Richard Williams 9/10 610 days 42%
Vicki MacPherson 10/10 702 days 29%
BWishart 8/10 855 days 13%
MS 9/10 855 days 14%
Jon Petrie 9/10 884 days 12%
John Bassett 10/10 915 days 10%
Bevan Read 9/10 915 days 10%
Jenn Howell 10/10 915 days 10%
Inoke Afeaki 8/10 915 days 10%
Nigel Topping 9/10 946 days 8%
Tomoko 8/10 946 days 8%
LB 10/10 946 days 8%
Alice 10/10 946 days 8%
Henrik Gustafsson 10/10 946 days 8%
Disappointed 3/10 946 days 7%
Jane 10/10 946 days 8%
Leisa Ferry 10/10 976 days 7%
Mike 8/10 976 days 7%
Frickelo 10/10 976 days 7%
J Walters 1/10 1007 days 5%
Nienna 1/10 1007 days 5%
Neihana 1/10 1160 days 4%
Keriana 1/10 1160 days 4%
Robyn Cameron 9/10 1190 days 5%
Fil . f 1/10 1221 days 3%
Thilo Koehler 1/10 1249 days 3%
Florian Reindl 1/10 1280 days 3%
KL 1/10 1311 days 3%
Jodi I 10/10 1311 days 5%
David 10/10 1311 days 5%
Mel 1/10 1341 days 3%
Marz Rose Alan 10/10 1402 days 4%
Razz 8/10 1402 days 4%
Michael Roberts 1/10 1464 days 3%
Ian Kennedy 9/10 1464 days 4%
K Watkins 10/10 1494 days 4%
Anna Waiheke 10/10 1555 days 4%
joso 4/10 1614 days 3%
Scott Roger 10/10 1645 days 4%
George Stanley 10/10 1645 days 4%
Jeroen B 10/10 1645 days 4%
Martin Sotola 10/10 1676 days 4%
jadene aranui 10/10 1706 days 4%
Cindy Teghtmeyer 8/10 1706 days 4%
Chaten Garg 10/10 1798 days 4%
Kevin Hughes 9/10 1829 days 4%
Carl Page 10/10 1859 days 3%
andrew riddington 9/10 1859 days 3%
Leena Returns 10/10 1859 days 3%
Sanchita Sachdeva 10/10 1890 days 3%
Craig David 10/10 1890 days 3%
Ronald Jelsma 10/10 1951 days 3%
Kekoa Ledesma 8/10 1979 days 3%
Liezl Vervloet 10/10 2010 days 3%
Kenneth Barlow 10/10 2071 days 3%
Papa Mack 10/10 2102 days 3%
Christine Cole 10/10 2102 days 3%
alexandra lefebvre 10/10 2102 days 3%
Jipsy Jackson 10/10 2163 days 3%
Vanisha Goundar 10/10 2163 days 3%
Zoe Cole 10/10 2194 days 3%
Beth-Anne Bennett 8/10 2224 days 3%
Kyla Tinetti 9/10 2224 days 3%
Debra Panitz 10/10 2224 days 3%
Wayne Parsloe 10/10 2255 days 3%
shirley silby 10/10 2285 days 3%
Bron Bron 10/10 2285 days 3%
Denise Nortier 10/10 2285 days 3%
Gerhard van Emmenes 10/10 2285 days 3%
Torben Rosenberg 10/10 2285 days 3%
Milan Gagic 10/10 2316 days 3%
dave todd 7/10 2316 days 2%
Mario 10/10 2316 days 3%
Tomas Marcusson 8/10 2316 days 2%
Richard Heginbotham 7/10 2345 days 2%
Alex Macdonald 9/10 2345 days 3%
Emma Bennett 10/10 2345 days 3%
Marius 10/10 2345 days 3%
Kevin Bailey 10/10 2345 days 3%
Pierre CHONGUE 9/10 2345 days 3%
Robert Trezise 9/10 2345 days 3%
Dave Cockfoster 9/10 2376 days 2%
Michael Lee 9/10 2376 days 2%
Maggie Burgess 10/10 2376 days 2%
Lynollie Smith 8/10 2376 days 2%
Dodie 4/10 2376 days 2%
Ron&Ma Nicholls 10/10 2376 days 2%
paulmiles 9/10 2376 days 2%
Mark & Leigh Figgitt 8/10 2376 days 2%
ALLAN BARCLAY 10/10 2376 days 2%
lesley Drane 10/10 2376 days 2%
Rob Hazelden 10/10 2376 days 2%
Tina West 10/10 2376 days 2%
Catherine Jones 9/10 2407 days 2%
Rogan Mexted 9/10 2407 days 2%
Mikko Puro 9/10 2437 days 2%
Karen 10/10 2437 days 2%
Alex Bleasdale 9/10 2437 days 2%
Ray Strong 10/10 2437 days 2%
Mohit Mehta 9/10 2468 days 2%
C. Whittle 4/10 2468 days 2%
Keith Jones 10/10 2468 days 2%
Jen Boote 10/10 2498 days 2%
Tim Beresford 8/10 2498 days 2%
austraroma 10/10 2529 days 2%
AMRINDER SINGH 10/10 2529 days 2%
K Lee 10/10 2529 days 2%
Melani Mark 10/10 2560 days 2%
Karina Greenall 10/10 2590 days 2%
Cam Frenchy 10/10 2590 days 2%
Dan NIELSEN 10/10 2590 days 2%
Wood Family 9/10 2590 days 2%
Richard Drake 10/10 2621 days 2%
Ruth 10/10 2621 days 2%
Sivoki Nofoakifolau 10/10 2621 days 2%
Pranav Pota 10/10 2651 days 2%
rob c 9/10 2651 days 2%
hrhind 10/10 2651 days 2%
Oakley Miller 10/10 2682 days 2%
Mary Halligan 9/10 2682 days 2%
Rakesh Barabari 10/10 2682 days 2%
Richard Thomson 10/10 2682 days 2%
james wightman 10/10 2682 days 2%
Jean Capron 10/10 2682 days 2%
Adam 10/10 2710 days 2%
Rhonda steel 10/10 2710 days 2%
Peter Utting 10/10 2710 days 2%
Susan Chambers 9/10 2710 days 2%
Linda Johnstone 10/10 2710 days 2%
Karen Petersen 10/10 2710 days 2%
Michael Sutton 10/10 2741 days 2%
Jo Leo 9/10 2741 days 2%
Jen Turinui 10/10 2741 days 2%
Cheung Laikum 10/10 2741 days 2%
George Cowan 10/10 2741 days 2%
Gwatkin Ratnam 10/10 2741 days 2%
Susan 10/10 2741 days 2%
Sharon Ashby 10/10 2741 days 2%
sandeep singh 10/10 2741 days 2%
alisa taualofa 10/10 2741 days 2%
Sigurgeir Thoroddsen 10/10 2741 days 2%
Seini Ahoafi 10/10 2741 days 2%
nicole ramsey 10/10 2741 days 2%
Caroline Mayo 10/10 2741 days 2%
Hannes Danzl 10/10 2772 days 2%
Winzhi Loh 10/10 2772 days 2%
peterferry 9/10 2772 days 2%
Vad Boz 10/10 2772 days 2%
Karen 10/10 2772 days 2%
Cameron Spence 10/10 2772 days 2%
whitney girard 10/10 2772 days 2%
Jason Xie 10/10 2802 days 2%
funcowt 10/10 2802 days 2%
Andy Garner 10/10 2802 days 2%
Margie Jacobs 10/10 2802 days 2%
Carolyne Schwenke 10/10 2802 days 2%
Rob Geayley 10/10 2802 days 2%
ranginoomaara1670875 10/10 2802 days 2%
Rebecca Meffin 10/10 2802 days 2%
Ants Kenneth 9/10 2833 days 2%
C Smith 9/10 2833 days 2%
Chris Mitchell 10/10 2833 days 2%
Dale 10/10 2833 days 2%
Patrick Repping 10/10 2833 days 2%
Steven Cofman 10/10 2833 days 2%
marisa liberato 10/10 2833 days 2%
Vaibs K 10/10 2833 days 2%
Karen Dugdale 10/10 2863 days 1%
Nicola Dawson 10/10 2863 days 1%
Dave Brash 10/10 2863 days 1%
SFh 10/10 2894 days 1%
Vivian Yin 10/10 2925 days 1%
Cora Colquhoun 10/10 2925 days 1%
Norman 10/10 3047 days 1%
Taase Falanaipupu 10/10 3106 days 1%
J F 10/10 3106 days 1%
ANNIE KOLIO 10/10 3106 days 1%
Bernie Law 10/10 3228 days 1%
hophop 1/10 3351 days 0%
LUI Malaysia 10/10 3471 days 0%
W_Cameron 10/10 3624 days 0%
Lena 9/10 4589 days 1%
Dave 10/10 4841 days 1%
Andria Davis 10/10 4870 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Car Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.66% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 123 days. The Mode Car Rentals experience has 3 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Mode Car Rentals experience has been adjusted for 16 days. Adjustments are according to the following table.

Days Adjustment
13 -0.13%
14 -0.14%
15 -0.15%
16 -0.16%
17 -0.17%
18 -0.18%
19 -0.19%

Final Ranking Score

83%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.