Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Car Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mode Car Rentals
Valid Reviews
182 Valid Reviews
The Mode Car Rentals experience has a total of 189 reviews. There are 182 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 182 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 182 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 124 |
|
68% |
| 9/10 | 29 |
|
16% |
| 8/10 | 12 |
|
7% |
| 7/10 | 2 |
|
1% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 3 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 11 |
|
6% |
89.95% Average
The raw data average (mean) for all the Mode Car Rentals valid reviews is 89.95% and is based on 182 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
78.91%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| BWishart | 8/10 | 131 days | 92.42 | 95% | |
| MS | 9/10 | 131 days | 97.28 | 100% | |
| Jon Petrie | 9/10 | 160 days | 95.94 | 99% | |
| John Bassett | 10/10 | 191 days | 94.22 | 97% | |
| Bevan Read | 9/10 | 191 days | 94.22 | 97% | |
| Jenn Howell | 10/10 | 191 days | 94.22 | 97% | |
| Inoke Afeaki | 8/10 | 191 days | 89.51 | 92% | |
| Nigel Topping | 9/10 | 222 days | 92.19 | 95% | |
| Tomoko | 8/10 | 222 days | 87.58 | 90% | |
| LB | 10/10 | 222 days | 92.19 | 95% | |
| Alice | 10/10 | 222 days | 92.19 | 95% | |
| Henrik Gustafsson | 10/10 | 222 days | 92.19 | 95% | |
| Disappointed | 3/10 | 222 days | 70.99 | 73% | |
| Jane | 10/10 | 222 days | 92.19 | 95% | |
| Leisa Ferry | 10/10 | 252 days | 89.94 | 92% | |
| Mike | 8/10 | 252 days | 85.44 | 88% | |
| Frickelo | 10/10 | 252 days | 89.94 | 92% | |
| J Walters | 1/10 | 283 days | 63.74 | 66% | |
| Nienna | 1/10 | 283 days | 63.74 | 66% | |
| Neihana | 1/10 | 436 days | 51.01 | 52% | |
| Keriana | 1/10 | 436 days | 51.01 | 52% | |
| Robyn Cameron | 9/10 | 466 days | 65.59 | 67% | |
| Fil . f | 1/10 | 497 days | 44.43 | 46% | |
| Thilo Koehler | 1/10 | 525 days | 41.12 | 42% | |
| Florian Reindl | 1/10 | 556 days | 37.26 | 38% | |
| KL | 1/10 | 587 days | 33.5 | 34% | |
| Jodi I | 10/10 | 587 days | 45.89 | 47% | |
| David | 10/10 | 587 days | 45.89 | 47% | |
| Mel | 1/10 | 617 days | 30.08 | 31% | |
| Marz Rose Alan | 10/10 | 678 days | 32.55 | 33% | |
| Razz | 8/10 | 678 days | 30.93 | 32% | |
| Michael Roberts | 1/10 | 740 days | 18.23 | 19% | |
| Ian Kennedy | 9/10 | 740 days | 24.97 | 26% | |
| K Watkins | 10/10 | 770 days | 21.74 | 22% | |
| Anna Waiheke | 10/10 | 831 days | 16.04 | 16% | |
| joso | 4/10 | 890 days | 9.21 | 9% | |
| Scott Roger | 10/10 | 921 days | 9.8 | 10% | |
| George Stanley | 10/10 | 921 days | 9.8 | 10% | |
| Jeroen B | 10/10 | 921 days | 9.8 | 10% | |
| Martin Sotola | 10/10 | 952 days | 8.24 | 8% | |
| jadene aranui | 10/10 | 982 days | 7.02 | 7% | |
| Cindy Teghtmeyer | 8/10 | 982 days | 6.67 | 7% | |
| Chaten Garg | 10/10 | 1074 days | 5.07 | 5% | |
| Kevin Hughes | 9/10 | 1105 days | 4.98 | 5% | |
| Carl Page | 10/10 | 1135 days | 4.92 | 5% | |
| andrew riddington | 9/10 | 1135 days | 4.92 | 5% | |
| Leena Returns | 10/10 | 1135 days | 4.92 | 5% | |
| Sanchita Sachdeva | 10/10 | 1166 days | 4.86 | 5% | |
| Craig David | 10/10 | 1166 days | 4.86 | 5% | |
| Ronald Jelsma | 10/10 | 1227 days | 4.74 | 5% | |
| Kekoa Ledesma | 8/10 | 1255 days | 4.45 | 5% | |
| Liezl Vervloet | 10/10 | 1286 days | 4.63 | 5% | |
| Kenneth Barlow | 10/10 | 1347 days | 4.51 | 5% | |
| Papa Mack | 10/10 | 1378 days | 4.45 | 5% | |
| Christine Cole | 10/10 | 1378 days | 4.45 | 5% | |
| alexandra lefebvre | 10/10 | 1378 days | 4.45 | 5% | |
| Jipsy Jackson | 10/10 | 1439 days | 4.33 | 4% | |
| Vanisha Goundar | 10/10 | 1439 days | 4.33 | 4% | |
| Zoe Cole | 10/10 | 1470 days | 4.27 | 4% | |
| Beth-Anne Bennett | 8/10 | 1500 days | 4.0 | 4% | |
| Kyla Tinetti | 9/10 | 1500 days | 4.21 | 4% | |
| Debra Panitz | 10/10 | 1500 days | 4.21 | 4% | |
| Wayne Parsloe | 10/10 | 1531 days | 4.15 | 4% | |
| shirley silby | 10/10 | 1561 days | 4.09 | 4% | |
| Bron Bron | 10/10 | 1561 days | 4.09 | 4% | |
| Denise Nortier | 10/10 | 1561 days | 4.09 | 4% | |
| Gerhard van Emmenes | 10/10 | 1561 days | 4.09 | 4% | |
| Torben Rosenberg | 10/10 | 1561 days | 4.09 | 4% | |
| Milan Gagic | 10/10 | 1592 days | 4.03 | 4% | |
| dave todd | 7/10 | 1592 days | 3.66 | 4% | |
| Mario | 10/10 | 1592 days | 4.03 | 4% | |
| Tomas Marcusson | 8/10 | 1592 days | 3.83 | 4% | |
| Richard Heginbotham | 7/10 | 1621 days | 3.61 | 4% | |
| Alex Macdonald | 9/10 | 1621 days | 3.97 | 4% | |
| Emma Bennett | 10/10 | 1621 days | 3.97 | 4% | |
| Marius | 10/10 | 1621 days | 3.97 | 4% | |
| Kevin Bailey | 10/10 | 1621 days | 3.97 | 4% | |
| Pierre CHONGUE | 9/10 | 1621 days | 3.97 | 4% | |
| Robert Trezise | 9/10 | 1621 days | 3.97 | 4% | |
| Dave Cockfoster | 9/10 | 1652 days | 3.91 | 4% | |
| Michael Lee | 9/10 | 1652 days | 3.91 | 4% | |
| Maggie Burgess | 10/10 | 1652 days | 3.91 | 4% | |
| Lynollie Smith | 8/10 | 1652 days | 3.71 | 4% | |
| Dodie | 4/10 | 1652 days | 3.09 | 3% | |
| Ron&Ma Nicholls | 10/10 | 1652 days | 3.91 | 4% | |
| paulmiles | 9/10 | 1652 days | 3.91 | 4% | |
| Mark & Leigh Figgitt | 8/10 | 1652 days | 3.71 | 4% | |
| ALLAN BARCLAY | 10/10 | 1652 days | 3.91 | 4% | |
| lesley Drane | 10/10 | 1652 days | 3.91 | 4% | |
| Rob Hazelden | 10/10 | 1652 days | 3.91 | 4% | |
| Tina West | 10/10 | 1652 days | 3.91 | 4% | |
| Catherine Jones | 9/10 | 1683 days | 3.85 | 4% | |
| Rogan Mexted | 9/10 | 1683 days | 3.85 | 4% | |
| Mikko Puro | 9/10 | 1713 days | 3.79 | 4% | |
| Karen | 10/10 | 1713 days | 3.79 | 4% | |
| Alex Bleasdale | 9/10 | 1713 days | 3.79 | 4% | |
| Ray Strong | 10/10 | 1713 days | 3.79 | 4% | |
| Mohit Mehta | 9/10 | 1744 days | 3.73 | 4% | |
| C. Whittle | 4/10 | 1744 days | 2.95 | 3% | |
| Keith Jones | 10/10 | 1744 days | 3.73 | 4% | |
| Jen Boote | 10/10 | 1774 days | 3.67 | 4% | |
| Tim Beresford | 8/10 | 1774 days | 3.49 | 4% | |
| austraroma | 10/10 | 1805 days | 3.61 | 4% | |
| AMRINDER SINGH | 10/10 | 1805 days | 3.61 | 4% | |
| K Lee | 10/10 | 1805 days | 3.61 | 4% | |
| Melani Mark | 10/10 | 1836 days | 3.55 | 4% | |
| Karina Greenall | 10/10 | 1866 days | 3.49 | 4% | |
| Cam Frenchy | 10/10 | 1866 days | 3.49 | 4% | |
| Dan NIELSEN | 10/10 | 1866 days | 3.49 | 4% | |
| Wood Family | 9/10 | 1866 days | 3.49 | 4% | |
| Richard Drake | 10/10 | 1897 days | 3.43 | 4% | |
| Ruth | 10/10 | 1897 days | 3.43 | 4% | |
| Sivoki Nofoakifolau | 10/10 | 1897 days | 3.43 | 4% | |
| Pranav Pota | 10/10 | 1927 days | 3.37 | 3% | |
| rob c | 9/10 | 1927 days | 3.37 | 3% | |
| hrhind | 10/10 | 1927 days | 3.37 | 3% | |
| Oakley Miller | 10/10 | 1958 days | 3.31 | 3% | |
| Mary Halligan | 9/10 | 1958 days | 3.31 | 3% | |
| Rakesh Barabari | 10/10 | 1958 days | 3.31 | 3% | |
| Richard Thomson | 10/10 | 1958 days | 3.31 | 3% | |
| james wightman | 10/10 | 1958 days | 3.31 | 3% | |
| Jean Capron | 10/10 | 1958 days | 3.31 | 3% | |
| Adam | 10/10 | 1986 days | 3.26 | 3% | |
| Rhonda steel | 10/10 | 1986 days | 3.26 | 3% | |
| Peter Utting | 10/10 | 1986 days | 3.26 | 3% | |
| Susan Chambers | 9/10 | 1986 days | 3.26 | 3% | |
| Linda Johnstone | 10/10 | 1986 days | 3.26 | 3% | |
| Karen Petersen | 10/10 | 1986 days | 3.26 | 3% | |
| Michael Sutton | 10/10 | 2017 days | 3.2 | 3% | |
| Jo Leo | 9/10 | 2017 days | 3.2 | 3% | |
| Jen Turinui | 10/10 | 2017 days | 3.2 | 3% | |
| Cheung Laikum | 10/10 | 2017 days | 3.2 | 3% | |
| George Cowan | 10/10 | 2017 days | 3.2 | 3% | |
| Gwatkin Ratnam | 10/10 | 2017 days | 3.2 | 3% | |
| Susan | 10/10 | 2017 days | 3.2 | 3% | |
| Sharon Ashby | 10/10 | 2017 days | 3.2 | 3% | |
| sandeep singh | 10/10 | 2017 days | 3.2 | 3% | |
| alisa taualofa | 10/10 | 2017 days | 3.2 | 3% | |
| Sigurgeir Thoroddsen | 10/10 | 2017 days | 3.2 | 3% | |
| Seini Ahoafi | 10/10 | 2017 days | 3.2 | 3% | |
| nicole ramsey | 10/10 | 2017 days | 3.2 | 3% | |
| Caroline Mayo | 10/10 | 2017 days | 3.2 | 3% | |
| Hannes Danzl | 10/10 | 2048 days | 3.14 | 3% | |
| Winzhi Loh | 10/10 | 2048 days | 3.14 | 3% | |
| peterferry | 9/10 | 2048 days | 3.14 | 3% | |
| Vad Boz | 10/10 | 2048 days | 3.14 | 3% | |
| Karen | 10/10 | 2048 days | 3.14 | 3% | |
| Cameron Spence | 10/10 | 2048 days | 3.14 | 3% | |
| whitney girard | 10/10 | 2048 days | 3.14 | 3% | |
| Jason Xie | 10/10 | 2078 days | 3.08 | 3% | |
| funcowt | 10/10 | 2078 days | 3.08 | 3% | |
| Andy Garner | 10/10 | 2078 days | 3.08 | 3% | |
| Margie Jacobs | 10/10 | 2078 days | 3.08 | 3% | |
| Carolyne Schwenke | 10/10 | 2078 days | 3.08 | 3% | |
| Rob Geayley | 10/10 | 2078 days | 3.08 | 3% | |
| ranginoomaara1670875 | 10/10 | 2078 days | 3.08 | 3% | |
| Rebecca Meffin | 10/10 | 2078 days | 3.08 | 3% | |
| Ants Kenneth | 9/10 | 2109 days | 3.02 | 3% | |
| C Smith | 9/10 | 2109 days | 3.02 | 3% | |
| Chris Mitchell | 10/10 | 2109 days | 3.02 | 3% | |
| Dale | 10/10 | 2109 days | 3.02 | 3% | |
| Patrick Repping | 10/10 | 2109 days | 3.02 | 3% | |
| Steven Cofman | 10/10 | 2109 days | 3.02 | 3% | |
| marisa liberato | 10/10 | 2109 days | 3.02 | 3% | |
| Vaibs K | 10/10 | 2109 days | 3.02 | 3% | |
| Karen Dugdale | 10/10 | 2139 days | 2.96 | 3% | |
| Nicola Dawson | 10/10 | 2139 days | 2.96 | 3% | |
| Dave Brash | 10/10 | 2139 days | 2.96 | 3% | |
| SFh | 10/10 | 2170 days | 2.9 | 3% | |
| Vivian Yin | 10/10 | 2201 days | 2.84 | 3% | |
| Cora Colquhoun | 10/10 | 2201 days | 2.84 | 3% | |
| Norman | 10/10 | 2323 days | 2.6 | 3% | |
| Taase Falanaipupu | 10/10 | 2382 days | 2.48 | 3% | |
| J F | 10/10 | 2382 days | 2.48 | 3% | |
| ANNIE KOLIO | 10/10 | 2382 days | 2.48 | 3% | |
| Bernie Law | 10/10 | 2504 days | 2.24 | 2% | |
| hophop | 1/10 | 2627 days | 1.46 | 2% | |
| LUI Malaysia | 10/10 | 2747 days | 1.77 | 2% | |
| W_Cameron | 10/10 | 2900 days | 1.47 | 2% | |
| Lena | 9/10 | 3865 days |  |
0.0 | 0% |
| Dave | 10/10 | 4117 days | |
0.0 | 0% |
| Andria Davis | 10/10 | 4146 days | |
0.0 | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Car Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.00% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 125 days. The Mode Car Rentals experience has 3 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mode Car Rentals experience has been adjusted for 50 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 47 | -0.47% |
| 48 | -0.48% |
| 49 | -0.49% |
| 50 | -0.50% |
| 51 | -0.51% |
| 52 | -0.52% |
| 53 | -0.53% |
| … | … |
Final Ranking Score
77%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.