Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Car Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mode Car Rentals

Valid Reviews

182 Valid Reviews

The Mode Car Rentals experience has a total of 189 reviews. There are 182 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 182 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 182 valid reviews:

Rating Count Percentage
10/10 124
68%
9/10 29
16%
8/10 12
7%
7/10 2
1%
6/10 0
0%
5/10 0
0%
4/10 3
2%
3/10 1
1%
2/10 0
0%
1/10 11
6%

89.95% Average

The raw data average (mean) for all the Mode Car Rentals valid reviews is 89.95% and is based on 182 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

78.91%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
BWishart 8/10 131 days 92.42 95%
MS 9/10 131 days 97.28 100%
Jon Petrie 9/10 160 days 95.94 99%
John Bassett 10/10 191 days 94.22 97%
Bevan Read 9/10 191 days 94.22 97%
Jenn Howell 10/10 191 days 94.22 97%
Inoke Afeaki 8/10 191 days 89.51 92%
Nigel Topping 9/10 222 days 92.19 95%
Tomoko 8/10 222 days 87.58 90%
LB 10/10 222 days 92.19 95%
Alice 10/10 222 days 92.19 95%
Henrik Gustafsson 10/10 222 days 92.19 95%
Disappointed 3/10 222 days 70.99 73%
Jane 10/10 222 days 92.19 95%
Leisa Ferry 10/10 252 days 89.94 92%
Mike 8/10 252 days 85.44 88%
Frickelo 10/10 252 days 89.94 92%
J Walters 1/10 283 days 63.74 66%
Nienna 1/10 283 days 63.74 66%
Neihana 1/10 436 days 51.01 52%
Keriana 1/10 436 days 51.01 52%
Robyn Cameron 9/10 466 days 65.59 67%
Fil . f 1/10 497 days 44.43 46%
Thilo Koehler 1/10 525 days 41.12 42%
Florian Reindl 1/10 556 days 37.26 38%
KL 1/10 587 days 33.5 34%
Jodi I 10/10 587 days 45.89 47%
David 10/10 587 days 45.89 47%
Mel 1/10 617 days 30.08 31%
Marz Rose Alan 10/10 678 days 32.55 33%
Razz 8/10 678 days 30.93 32%
Michael Roberts 1/10 740 days 18.23 19%
Ian Kennedy 9/10 740 days 24.97 26%
K Watkins 10/10 770 days 21.74 22%
Anna Waiheke 10/10 831 days 16.04 16%
joso 4/10 890 days 9.21 9%
Scott Roger 10/10 921 days 9.8 10%
George Stanley 10/10 921 days 9.8 10%
Jeroen B 10/10 921 days 9.8 10%
Martin Sotola 10/10 952 days 8.24 8%
jadene aranui 10/10 982 days 7.02 7%
Cindy Teghtmeyer 8/10 982 days 6.67 7%
Chaten Garg 10/10 1074 days 5.07 5%
Kevin Hughes 9/10 1105 days 4.98 5%
Carl Page 10/10 1135 days 4.92 5%
andrew riddington 9/10 1135 days 4.92 5%
Leena Returns 10/10 1135 days 4.92 5%
Sanchita Sachdeva 10/10 1166 days 4.86 5%
Craig David 10/10 1166 days 4.86 5%
Ronald Jelsma 10/10 1227 days 4.74 5%
Kekoa Ledesma 8/10 1255 days 4.45 5%
Liezl Vervloet 10/10 1286 days 4.63 5%
Kenneth Barlow 10/10 1347 days 4.51 5%
Papa Mack 10/10 1378 days 4.45 5%
Christine Cole 10/10 1378 days 4.45 5%
alexandra lefebvre 10/10 1378 days 4.45 5%
Jipsy Jackson 10/10 1439 days 4.33 4%
Vanisha Goundar 10/10 1439 days 4.33 4%
Zoe Cole 10/10 1470 days 4.27 4%
Beth-Anne Bennett 8/10 1500 days 4.0 4%
Kyla Tinetti 9/10 1500 days 4.21 4%
Debra Panitz 10/10 1500 days 4.21 4%
Wayne Parsloe 10/10 1531 days 4.15 4%
shirley silby 10/10 1561 days 4.09 4%
Bron Bron 10/10 1561 days 4.09 4%
Denise Nortier 10/10 1561 days 4.09 4%
Gerhard van Emmenes 10/10 1561 days 4.09 4%
Torben Rosenberg 10/10 1561 days 4.09 4%
Milan Gagic 10/10 1592 days 4.03 4%
dave todd 7/10 1592 days 3.66 4%
Mario 10/10 1592 days 4.03 4%
Tomas Marcusson 8/10 1592 days 3.83 4%
Richard Heginbotham 7/10 1621 days 3.61 4%
Alex Macdonald 9/10 1621 days 3.97 4%
Emma Bennett 10/10 1621 days 3.97 4%
Marius 10/10 1621 days 3.97 4%
Kevin Bailey 10/10 1621 days 3.97 4%
Pierre CHONGUE 9/10 1621 days 3.97 4%
Robert Trezise 9/10 1621 days 3.97 4%
Dave Cockfoster 9/10 1652 days 3.91 4%
Michael Lee 9/10 1652 days 3.91 4%
Maggie Burgess 10/10 1652 days 3.91 4%
Lynollie Smith 8/10 1652 days 3.71 4%
Dodie 4/10 1652 days 3.09 3%
Ron&Ma Nicholls 10/10 1652 days 3.91 4%
paulmiles 9/10 1652 days 3.91 4%
Mark & Leigh Figgitt 8/10 1652 days 3.71 4%
ALLAN BARCLAY 10/10 1652 days 3.91 4%
lesley Drane 10/10 1652 days 3.91 4%
Rob Hazelden 10/10 1652 days 3.91 4%
Tina West 10/10 1652 days 3.91 4%
Catherine Jones 9/10 1683 days 3.85 4%
Rogan Mexted 9/10 1683 days 3.85 4%
Mikko Puro 9/10 1713 days 3.79 4%
Karen 10/10 1713 days 3.79 4%
Alex Bleasdale 9/10 1713 days 3.79 4%
Ray Strong 10/10 1713 days 3.79 4%
Mohit Mehta 9/10 1744 days 3.73 4%
C. Whittle 4/10 1744 days 2.95 3%
Keith Jones 10/10 1744 days 3.73 4%
Jen Boote 10/10 1774 days 3.67 4%
Tim Beresford 8/10 1774 days 3.49 4%
austraroma 10/10 1805 days 3.61 4%
AMRINDER SINGH 10/10 1805 days 3.61 4%
K Lee 10/10 1805 days 3.61 4%
Melani Mark 10/10 1836 days 3.55 4%
Karina Greenall 10/10 1866 days 3.49 4%
Cam Frenchy 10/10 1866 days 3.49 4%
Dan NIELSEN 10/10 1866 days 3.49 4%
Wood Family 9/10 1866 days 3.49 4%
Richard Drake 10/10 1897 days 3.43 4%
Ruth 10/10 1897 days 3.43 4%
Sivoki Nofoakifolau 10/10 1897 days 3.43 4%
Pranav Pota 10/10 1927 days 3.37 3%
rob c 9/10 1927 days 3.37 3%
hrhind 10/10 1927 days 3.37 3%
Oakley Miller 10/10 1958 days 3.31 3%
Mary Halligan 9/10 1958 days 3.31 3%
Rakesh Barabari 10/10 1958 days 3.31 3%
Richard Thomson 10/10 1958 days 3.31 3%
james wightman 10/10 1958 days 3.31 3%
Jean Capron 10/10 1958 days 3.31 3%
Adam 10/10 1986 days 3.26 3%
Rhonda steel 10/10 1986 days 3.26 3%
Peter Utting 10/10 1986 days 3.26 3%
Susan Chambers 9/10 1986 days 3.26 3%
Linda Johnstone 10/10 1986 days 3.26 3%
Karen Petersen 10/10 1986 days 3.26 3%
Michael Sutton 10/10 2017 days 3.2 3%
Jo Leo 9/10 2017 days 3.2 3%
Jen Turinui 10/10 2017 days 3.2 3%
Cheung Laikum 10/10 2017 days 3.2 3%
George Cowan 10/10 2017 days 3.2 3%
Gwatkin Ratnam 10/10 2017 days 3.2 3%
Susan 10/10 2017 days 3.2 3%
Sharon Ashby 10/10 2017 days 3.2 3%
sandeep singh 10/10 2017 days 3.2 3%
alisa taualofa 10/10 2017 days 3.2 3%
Sigurgeir Thoroddsen 10/10 2017 days 3.2 3%
Seini Ahoafi 10/10 2017 days 3.2 3%
nicole ramsey 10/10 2017 days 3.2 3%
Caroline Mayo 10/10 2017 days 3.2 3%
Hannes Danzl 10/10 2048 days 3.14 3%
Winzhi Loh 10/10 2048 days 3.14 3%
peterferry 9/10 2048 days 3.14 3%
Vad Boz 10/10 2048 days 3.14 3%
Karen 10/10 2048 days 3.14 3%
Cameron Spence 10/10 2048 days 3.14 3%
whitney girard 10/10 2048 days 3.14 3%
Jason Xie 10/10 2078 days 3.08 3%
funcowt 10/10 2078 days 3.08 3%
Andy Garner 10/10 2078 days 3.08 3%
Margie Jacobs 10/10 2078 days 3.08 3%
Carolyne Schwenke 10/10 2078 days 3.08 3%
Rob Geayley 10/10 2078 days 3.08 3%
ranginoomaara1670875 10/10 2078 days 3.08 3%
Rebecca Meffin 10/10 2078 days 3.08 3%
Ants Kenneth 9/10 2109 days 3.02 3%
C Smith 9/10 2109 days 3.02 3%
Chris Mitchell 10/10 2109 days 3.02 3%
Dale 10/10 2109 days 3.02 3%
Patrick Repping 10/10 2109 days 3.02 3%
Steven Cofman 10/10 2109 days 3.02 3%
marisa liberato 10/10 2109 days 3.02 3%
Vaibs K 10/10 2109 days 3.02 3%
Karen Dugdale 10/10 2139 days 2.96 3%
Nicola Dawson 10/10 2139 days 2.96 3%
Dave Brash 10/10 2139 days 2.96 3%
SFh 10/10 2170 days 2.9 3%
Vivian Yin 10/10 2201 days 2.84 3%
Cora Colquhoun 10/10 2201 days 2.84 3%
Norman 10/10 2323 days 2.6 3%
Taase Falanaipupu 10/10 2382 days 2.48 3%
J F 10/10 2382 days 2.48 3%
ANNIE KOLIO 10/10 2382 days 2.48 3%
Bernie Law 10/10 2504 days 2.24 2%
hophop 1/10 2627 days 1.46 2%
LUI Malaysia 10/10 2747 days 1.77 2%
W_Cameron 10/10 2900 days 1.47 2%
Lena 9/10 3865 days true 0.0 0%
Dave 10/10 4117 days true 0.0 0%
Andria Davis 10/10 4146 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Car Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.00% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 125 days. The Mode Car Rentals experience has 3 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Mode Car Rentals experience has been adjusted for 50 days. Adjustments are according to the following table.

Days Adjustment
47 -0.47%
48 -0.48%
49 -0.49%
50 -0.50%
51 -0.51%
52 -0.52%
53 -0.53%

Final Ranking Score

77%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.