Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Car Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mode Car Rentals
Valid Reviews
186 Valid Reviews
The Mode Car Rentals experience has a total of 194 reviews. There are 186 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 186 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 186 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 125 |
|
67% |
| 9/10 | 31 |
|
17% |
| 8/10 | 12 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 3 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 12 |
|
6% |
89.57% Average
The raw data average (mean) for all the Mode Car Rentals valid reviews is 89.57% and is based on 186 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
81.10%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Arsalan | 1/10 | 54 days | 73% |
| Ian Viney | 9/10 | 84 days | 100% |
| Richard Williams | 9/10 | 84 days | 100% |
| Vicki MacPherson | 10/10 | 176 days | 96% |
| BWishart | 8/10 | 329 days | 79% |
| MS | 9/10 | 329 days | 84% |
| Jon Petrie | 9/10 | 358 days | 80% |
| John Bassett | 10/10 | 389 days | 77% |
| Bevan Read | 9/10 | 389 days | 77% |
| Jenn Howell | 10/10 | 389 days | 77% |
| Inoke Afeaki | 8/10 | 389 days | 73% |
| Nigel Topping | 9/10 | 420 days | 73% |
| Tomoko | 8/10 | 420 days | 69% |
| LB | 10/10 | 420 days | 73% |
| Alice | 10/10 | 420 days | 73% |
| Henrik Gustafsson | 10/10 | 420 days | 73% |
| Disappointed | 3/10 | 420 days | 56% |
| Jane | 10/10 | 420 days | 73% |
| Leisa Ferry | 10/10 | 450 days | 68% |
| Mike | 8/10 | 450 days | 65% |
| Frickelo | 10/10 | 450 days | 68% |
| J Walters | 1/10 | 481 days | 46% |
| Nienna | 1/10 | 481 days | 46% |
| Neihana | 1/10 | 634 days | 28% |
| Keriana | 1/10 | 634 days | 28% |
| Robyn Cameron | 9/10 | 664 days | 34% |
| Fil . f | 1/10 | 695 days | 22% |
| Thilo Koehler | 1/10 | 723 days | 19% |
| Florian Reindl | 1/10 | 754 days | 16% |
| KL | 1/10 | 785 days | 14% |
| Jodi I | 10/10 | 785 days | 20% |
| David | 10/10 | 785 days | 20% |
| Mel | 1/10 | 815 days | 12% |
| Marz Rose Alan | 10/10 | 876 days | 12% |
| Razz | 8/10 | 876 days | 11% |
| Michael Roberts | 1/10 | 938 days | 6% |
| Ian Kennedy | 9/10 | 938 days | 8% |
| K Watkins | 10/10 | 968 days | 7% |
| Anna Waiheke | 10/10 | 1029 days | 5% |
| joso | 4/10 | 1088 days | 3% |
| Scott Roger | 10/10 | 1119 days | 4% |
| George Stanley | 10/10 | 1119 days | 4% |
| Jeroen B | 10/10 | 1119 days | 4% |
| Martin Sotola | 10/10 | 1150 days | 4% |
| jadene aranui | 10/10 | 1180 days | 4% |
| Cindy Teghtmeyer | 8/10 | 1180 days | 4% |
| Chaten Garg | 10/10 | 1272 days | 4% |
| Kevin Hughes | 9/10 | 1303 days | 4% |
| Carl Page | 10/10 | 1333 days | 4% |
| andrew riddington | 9/10 | 1333 days | 4% |
| Leena Returns | 10/10 | 1333 days | 4% |
| Sanchita Sachdeva | 10/10 | 1364 days | 4% |
| Craig David | 10/10 | 1364 days | 4% |
| Ronald Jelsma | 10/10 | 1425 days | 3% |
| Kekoa Ledesma | 8/10 | 1453 days | 3% |
| Liezl Vervloet | 10/10 | 1484 days | 3% |
| Kenneth Barlow | 10/10 | 1545 days | 3% |
| Papa Mack | 10/10 | 1576 days | 3% |
| Christine Cole | 10/10 | 1576 days | 3% |
| alexandra lefebvre | 10/10 | 1576 days | 3% |
| Jipsy Jackson | 10/10 | 1637 days | 3% |
| Vanisha Goundar | 10/10 | 1637 days | 3% |
| Zoe Cole | 10/10 | 1668 days | 3% |
| Beth-Anne Bennett | 8/10 | 1698 days | 3% |
| Kyla Tinetti | 9/10 | 1698 days | 3% |
| Debra Panitz | 10/10 | 1698 days | 3% |
| Wayne Parsloe | 10/10 | 1729 days | 3% |
| shirley silby | 10/10 | 1759 days | 3% |
| Bron Bron | 10/10 | 1759 days | 3% |
| Denise Nortier | 10/10 | 1759 days | 3% |
| Gerhard van Emmenes | 10/10 | 1759 days | 3% |
| Torben Rosenberg | 10/10 | 1759 days | 3% |
| Milan Gagic | 10/10 | 1790 days | 3% |
| dave todd | 7/10 | 1790 days | 2% |
| Mario | 10/10 | 1790 days | 3% |
| Tomas Marcusson | 8/10 | 1790 days | 3% |
| Richard Heginbotham | 7/10 | 1819 days | 2% |
| Alex Macdonald | 9/10 | 1819 days | 3% |
| Emma Bennett | 10/10 | 1819 days | 3% |
| Marius | 10/10 | 1819 days | 3% |
| Kevin Bailey | 10/10 | 1819 days | 3% |
| Pierre CHONGUE | 9/10 | 1819 days | 3% |
| Robert Trezise | 9/10 | 1819 days | 3% |
| Dave Cockfoster | 9/10 | 1850 days | 3% |
| Michael Lee | 9/10 | 1850 days | 3% |
| Maggie Burgess | 10/10 | 1850 days | 3% |
| Lynollie Smith | 8/10 | 1850 days | 2% |
| Dodie | 4/10 | 1850 days | 2% |
| Ron&Ma Nicholls | 10/10 | 1850 days | 3% |
| paulmiles | 9/10 | 1850 days | 3% |
| Mark & Leigh Figgitt | 8/10 | 1850 days | 2% |
| ALLAN BARCLAY | 10/10 | 1850 days | 3% |
| lesley Drane | 10/10 | 1850 days | 3% |
| Rob Hazelden | 10/10 | 1850 days | 3% |
| Tina West | 10/10 | 1850 days | 3% |
| Catherine Jones | 9/10 | 1881 days | 3% |
| Rogan Mexted | 9/10 | 1881 days | 3% |
| Mikko Puro | 9/10 | 1911 days | 2% |
| Karen | 10/10 | 1911 days | 2% |
| Alex Bleasdale | 9/10 | 1911 days | 2% |
| Ray Strong | 10/10 | 1911 days | 2% |
| Mohit Mehta | 9/10 | 1942 days | 2% |
| C. Whittle | 4/10 | 1942 days | 2% |
| Keith Jones | 10/10 | 1942 days | 2% |
| Jen Boote | 10/10 | 1972 days | 2% |
| Tim Beresford | 8/10 | 1972 days | 2% |
| austraroma | 10/10 | 2003 days | 2% |
| AMRINDER SINGH | 10/10 | 2003 days | 2% |
| K Lee | 10/10 | 2003 days | 2% |
| Melani Mark | 10/10 | 2034 days | 2% |
| Karina Greenall | 10/10 | 2064 days | 2% |
| Cam Frenchy | 10/10 | 2064 days | 2% |
| Dan NIELSEN | 10/10 | 2064 days | 2% |
| Wood Family | 9/10 | 2064 days | 2% |
| Richard Drake | 10/10 | 2095 days | 2% |
| Ruth | 10/10 | 2095 days | 2% |
| Sivoki Nofoakifolau | 10/10 | 2095 days | 2% |
| Pranav Pota | 10/10 | 2125 days | 2% |
| rob c | 9/10 | 2125 days | 2% |
| hrhind | 10/10 | 2125 days | 2% |
| Oakley Miller | 10/10 | 2156 days | 2% |
| Mary Halligan | 9/10 | 2156 days | 2% |
| Rakesh Barabari | 10/10 | 2156 days | 2% |
| Richard Thomson | 10/10 | 2156 days | 2% |
| james wightman | 10/10 | 2156 days | 2% |
| Jean Capron | 10/10 | 2156 days | 2% |
| Adam | 10/10 | 2184 days | 2% |
| Rhonda steel | 10/10 | 2184 days | 2% |
| Peter Utting | 10/10 | 2184 days | 2% |
| Susan Chambers | 9/10 | 2184 days | 2% |
| Linda Johnstone | 10/10 | 2184 days | 2% |
| Karen Petersen | 10/10 | 2184 days | 2% |
| Michael Sutton | 10/10 | 2215 days | 2% |
| Jo Leo | 9/10 | 2215 days | 2% |
| Jen Turinui | 10/10 | 2215 days | 2% |
| Cheung Laikum | 10/10 | 2215 days | 2% |
| George Cowan | 10/10 | 2215 days | 2% |
| Gwatkin Ratnam | 10/10 | 2215 days | 2% |
| Susan | 10/10 | 2215 days | 2% |
| Sharon Ashby | 10/10 | 2215 days | 2% |
| sandeep singh | 10/10 | 2215 days | 2% |
| alisa taualofa | 10/10 | 2215 days | 2% |
| Sigurgeir Thoroddsen | 10/10 | 2215 days | 2% |
| Seini Ahoafi | 10/10 | 2215 days | 2% |
| nicole ramsey | 10/10 | 2215 days | 2% |
| Caroline Mayo | 10/10 | 2215 days | 2% |
| Hannes Danzl | 10/10 | 2246 days | 2% |
| Winzhi Loh | 10/10 | 2246 days | 2% |
| peterferry | 9/10 | 2246 days | 2% |
| Vad Boz | 10/10 | 2246 days | 2% |
| Karen | 10/10 | 2246 days | 2% |
| Cameron Spence | 10/10 | 2246 days | 2% |
| whitney girard | 10/10 | 2246 days | 2% |
| Jason Xie | 10/10 | 2276 days | 2% |
| funcowt | 10/10 | 2276 days | 2% |
| Andy Garner | 10/10 | 2276 days | 2% |
| Margie Jacobs | 10/10 | 2276 days | 2% |
| Carolyne Schwenke | 10/10 | 2276 days | 2% |
| Rob Geayley | 10/10 | 2276 days | 2% |
| ranginoomaara1670875 | 10/10 | 2276 days | 2% |
| Rebecca Meffin | 10/10 | 2276 days | 2% |
| Ants Kenneth | 9/10 | 2307 days | 2% |
| C Smith | 9/10 | 2307 days | 2% |
| Chris Mitchell | 10/10 | 2307 days | 2% |
| Dale | 10/10 | 2307 days | 2% |
| Patrick Repping | 10/10 | 2307 days | 2% |
| Steven Cofman | 10/10 | 2307 days | 2% |
| marisa liberato | 10/10 | 2307 days | 2% |
| Vaibs K | 10/10 | 2307 days | 2% |
| Karen Dugdale | 10/10 | 2337 days | 2% |
| Nicola Dawson | 10/10 | 2337 days | 2% |
| Dave Brash | 10/10 | 2337 days | 2% |
| SFh | 10/10 | 2368 days | 2% |
| Vivian Yin | 10/10 | 2399 days | 1% |
| Cora Colquhoun | 10/10 | 2399 days | 1% |
| Norman | 10/10 | 2521 days | 1% |
| Taase Falanaipupu | 10/10 | 2580 days | 1% |
| J F | 10/10 | 2580 days | 1% |
| ANNIE KOLIO | 10/10 | 2580 days | 1% |
| Bernie Law | 10/10 | 2702 days | 1% |
| hophop | 1/10 | 2825 days | 0% |
| LUI Malaysia | 10/10 | 2945 days | 0% |
| W_Cameron | 10/10 | 3098 days | 0% |
| Lena | 9/10 | 4063 days | 0% |
| Dave | 10/10 | 4315 days | 0% |
| Andria Davis | 10/10 | 4344 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Car Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.68% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 48 days. The Mode Car Rentals experience has 2 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mode Car Rentals experience has been adjusted for 17 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 14 | -0.29% |
| 15 | -0.31% |
| 16 | -0.33% |
| 17 | -0.35% |
| 18 | -0.37% |
| 19 | -0.39% |
| 20 | -0.41% |
| … | … |
Final Ranking Score
78%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.