Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Car Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mode Car Rentals

Valid Reviews

186 Valid Reviews

The Mode Car Rentals experience has a total of 194 reviews. There are 186 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 186 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 186 valid reviews:

Rating Count Percentage
10/10 125
67%
9/10 31
17%
8/10 12
6%
7/10 2
1%
6/10 0
0%
5/10 0
0%
4/10 3
2%
3/10 1
1%
2/10 0
0%
1/10 12
6%

89.57% Average

The raw data average (mean) for all the Mode Car Rentals valid reviews is 89.57% and is based on 186 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

81.10%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Arsalan 1/10 54 days 73%
Ian Viney 9/10 84 days 100%
Richard Williams 9/10 84 days 100%
Vicki MacPherson 10/10 176 days 96%
BWishart 8/10 329 days 79%
MS 9/10 329 days 84%
Jon Petrie 9/10 358 days 80%
John Bassett 10/10 389 days 77%
Bevan Read 9/10 389 days 77%
Jenn Howell 10/10 389 days 77%
Inoke Afeaki 8/10 389 days 73%
Nigel Topping 9/10 420 days 73%
Tomoko 8/10 420 days 69%
LB 10/10 420 days 73%
Alice 10/10 420 days 73%
Henrik Gustafsson 10/10 420 days 73%
Disappointed 3/10 420 days 56%
Jane 10/10 420 days 73%
Leisa Ferry 10/10 450 days 68%
Mike 8/10 450 days 65%
Frickelo 10/10 450 days 68%
J Walters 1/10 481 days 46%
Nienna 1/10 481 days 46%
Neihana 1/10 634 days 28%
Keriana 1/10 634 days 28%
Robyn Cameron 9/10 664 days 34%
Fil . f 1/10 695 days 22%
Thilo Koehler 1/10 723 days 19%
Florian Reindl 1/10 754 days 16%
KL 1/10 785 days 14%
Jodi I 10/10 785 days 20%
David 10/10 785 days 20%
Mel 1/10 815 days 12%
Marz Rose Alan 10/10 876 days 12%
Razz 8/10 876 days 11%
Michael Roberts 1/10 938 days 6%
Ian Kennedy 9/10 938 days 8%
K Watkins 10/10 968 days 7%
Anna Waiheke 10/10 1029 days 5%
joso 4/10 1088 days 3%
Scott Roger 10/10 1119 days 4%
George Stanley 10/10 1119 days 4%
Jeroen B 10/10 1119 days 4%
Martin Sotola 10/10 1150 days 4%
jadene aranui 10/10 1180 days 4%
Cindy Teghtmeyer 8/10 1180 days 4%
Chaten Garg 10/10 1272 days 4%
Kevin Hughes 9/10 1303 days 4%
Carl Page 10/10 1333 days 4%
andrew riddington 9/10 1333 days 4%
Leena Returns 10/10 1333 days 4%
Sanchita Sachdeva 10/10 1364 days 4%
Craig David 10/10 1364 days 4%
Ronald Jelsma 10/10 1425 days 3%
Kekoa Ledesma 8/10 1453 days 3%
Liezl Vervloet 10/10 1484 days 3%
Kenneth Barlow 10/10 1545 days 3%
Papa Mack 10/10 1576 days 3%
Christine Cole 10/10 1576 days 3%
alexandra lefebvre 10/10 1576 days 3%
Jipsy Jackson 10/10 1637 days 3%
Vanisha Goundar 10/10 1637 days 3%
Zoe Cole 10/10 1668 days 3%
Beth-Anne Bennett 8/10 1698 days 3%
Kyla Tinetti 9/10 1698 days 3%
Debra Panitz 10/10 1698 days 3%
Wayne Parsloe 10/10 1729 days 3%
shirley silby 10/10 1759 days 3%
Bron Bron 10/10 1759 days 3%
Denise Nortier 10/10 1759 days 3%
Gerhard van Emmenes 10/10 1759 days 3%
Torben Rosenberg 10/10 1759 days 3%
Milan Gagic 10/10 1790 days 3%
dave todd 7/10 1790 days 2%
Mario 10/10 1790 days 3%
Tomas Marcusson 8/10 1790 days 3%
Richard Heginbotham 7/10 1819 days 2%
Alex Macdonald 9/10 1819 days 3%
Emma Bennett 10/10 1819 days 3%
Marius 10/10 1819 days 3%
Kevin Bailey 10/10 1819 days 3%
Pierre CHONGUE 9/10 1819 days 3%
Robert Trezise 9/10 1819 days 3%
Dave Cockfoster 9/10 1850 days 3%
Michael Lee 9/10 1850 days 3%
Maggie Burgess 10/10 1850 days 3%
Lynollie Smith 8/10 1850 days 2%
Dodie 4/10 1850 days 2%
Ron&Ma Nicholls 10/10 1850 days 3%
paulmiles 9/10 1850 days 3%
Mark & Leigh Figgitt 8/10 1850 days 2%
ALLAN BARCLAY 10/10 1850 days 3%
lesley Drane 10/10 1850 days 3%
Rob Hazelden 10/10 1850 days 3%
Tina West 10/10 1850 days 3%
Catherine Jones 9/10 1881 days 3%
Rogan Mexted 9/10 1881 days 3%
Mikko Puro 9/10 1911 days 2%
Karen 10/10 1911 days 2%
Alex Bleasdale 9/10 1911 days 2%
Ray Strong 10/10 1911 days 2%
Mohit Mehta 9/10 1942 days 2%
C. Whittle 4/10 1942 days 2%
Keith Jones 10/10 1942 days 2%
Jen Boote 10/10 1972 days 2%
Tim Beresford 8/10 1972 days 2%
austraroma 10/10 2003 days 2%
AMRINDER SINGH 10/10 2003 days 2%
K Lee 10/10 2003 days 2%
Melani Mark 10/10 2034 days 2%
Karina Greenall 10/10 2064 days 2%
Cam Frenchy 10/10 2064 days 2%
Dan NIELSEN 10/10 2064 days 2%
Wood Family 9/10 2064 days 2%
Richard Drake 10/10 2095 days 2%
Ruth 10/10 2095 days 2%
Sivoki Nofoakifolau 10/10 2095 days 2%
Pranav Pota 10/10 2125 days 2%
rob c 9/10 2125 days 2%
hrhind 10/10 2125 days 2%
Oakley Miller 10/10 2156 days 2%
Mary Halligan 9/10 2156 days 2%
Rakesh Barabari 10/10 2156 days 2%
Richard Thomson 10/10 2156 days 2%
james wightman 10/10 2156 days 2%
Jean Capron 10/10 2156 days 2%
Adam 10/10 2184 days 2%
Rhonda steel 10/10 2184 days 2%
Peter Utting 10/10 2184 days 2%
Susan Chambers 9/10 2184 days 2%
Linda Johnstone 10/10 2184 days 2%
Karen Petersen 10/10 2184 days 2%
Michael Sutton 10/10 2215 days 2%
Jo Leo 9/10 2215 days 2%
Jen Turinui 10/10 2215 days 2%
Cheung Laikum 10/10 2215 days 2%
George Cowan 10/10 2215 days 2%
Gwatkin Ratnam 10/10 2215 days 2%
Susan 10/10 2215 days 2%
Sharon Ashby 10/10 2215 days 2%
sandeep singh 10/10 2215 days 2%
alisa taualofa 10/10 2215 days 2%
Sigurgeir Thoroddsen 10/10 2215 days 2%
Seini Ahoafi 10/10 2215 days 2%
nicole ramsey 10/10 2215 days 2%
Caroline Mayo 10/10 2215 days 2%
Hannes Danzl 10/10 2246 days 2%
Winzhi Loh 10/10 2246 days 2%
peterferry 9/10 2246 days 2%
Vad Boz 10/10 2246 days 2%
Karen 10/10 2246 days 2%
Cameron Spence 10/10 2246 days 2%
whitney girard 10/10 2246 days 2%
Jason Xie 10/10 2276 days 2%
funcowt 10/10 2276 days 2%
Andy Garner 10/10 2276 days 2%
Margie Jacobs 10/10 2276 days 2%
Carolyne Schwenke 10/10 2276 days 2%
Rob Geayley 10/10 2276 days 2%
ranginoomaara1670875 10/10 2276 days 2%
Rebecca Meffin 10/10 2276 days 2%
Ants Kenneth 9/10 2307 days 2%
C Smith 9/10 2307 days 2%
Chris Mitchell 10/10 2307 days 2%
Dale 10/10 2307 days 2%
Patrick Repping 10/10 2307 days 2%
Steven Cofman 10/10 2307 days 2%
marisa liberato 10/10 2307 days 2%
Vaibs K 10/10 2307 days 2%
Karen Dugdale 10/10 2337 days 2%
Nicola Dawson 10/10 2337 days 2%
Dave Brash 10/10 2337 days 2%
SFh 10/10 2368 days 2%
Vivian Yin 10/10 2399 days 1%
Cora Colquhoun 10/10 2399 days 1%
Norman 10/10 2521 days 1%
Taase Falanaipupu 10/10 2580 days 1%
J F 10/10 2580 days 1%
ANNIE KOLIO 10/10 2580 days 1%
Bernie Law 10/10 2702 days 1%
hophop 1/10 2825 days 0%
LUI Malaysia 10/10 2945 days 0%
W_Cameron 10/10 3098 days 0%
Lena 9/10 4063 days 0%
Dave 10/10 4315 days 0%
Andria Davis 10/10 4344 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Car Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.68% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 48 days. The Mode Car Rentals experience has 2 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Mode Car Rentals experience has been adjusted for 17 days. Adjustments are according to the following table.

Days Adjustment
14 -0.29%
15 -0.31%
16 -0.33%
17 -0.35%
18 -0.37%
19 -0.39%
20 -0.41%

Final Ranking Score

78%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.