Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Car Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mode Car Rentals

Valid Reviews

187 Valid Reviews

The Mode Car Rentals experience has a total of 195 reviews. There are 187 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 187 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 187 valid reviews:

Rating Count Percentage
10/10 126
67%
9/10 31
17%
8/10 12
6%
7/10 2
1%
6/10 0
0%
5/10 0
0%
4/10 3
2%
3/10 1
1%
2/10 0
0%
1/10 12
6%

89.63% Average

The raw data average (mean) for all the Mode Car Rentals valid reviews is 89.63% and is based on 187 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

84.95%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Joanne Pryor 10/10 235 days 100%
Arsalan 1/10 325 days 66%
Ian Viney 9/10 355 days 88%
Richard Williams 9/10 355 days 88%
Vicki MacPherson 10/10 446 days 75%
BWishart 8/10 600 days 45%
MS 9/10 600 days 48%
Jon Petrie 9/10 629 days 43%
John Bassett 10/10 660 days 38%
Bevan Read 9/10 660 days 38%
Jenn Howell 10/10 660 days 38%
Inoke Afeaki 8/10 660 days 36%
Nigel Topping 9/10 691 days 33%
Tomoko 8/10 691 days 32%
LB 10/10 691 days 33%
Alice 10/10 691 days 33%
Henrik Gustafsson 10/10 691 days 33%
Disappointed 3/10 691 days 26%
Jane 10/10 691 days 33%
Leisa Ferry 10/10 721 days 29%
Mike 8/10 721 days 28%
Frickelo 10/10 721 days 29%
J Walters 1/10 752 days 18%
Nienna 1/10 752 days 18%
Neihana 1/10 904 days 8%
Keriana 1/10 904 days 8%
Robyn Cameron 9/10 935 days 9%
Fil . f 1/10 966 days 6%
Thilo Koehler 1/10 994 days 5%
Florian Reindl 1/10 1025 days 4%
KL 1/10 1056 days 4%
Jodi I 10/10 1056 days 5%
David 10/10 1056 days 5%
Mel 1/10 1086 days 3%
Marz Rose Alan 10/10 1146 days 5%
Razz 8/10 1146 days 5%
Michael Roberts 1/10 1208 days 3%
Ian Kennedy 9/10 1208 days 5%
K Watkins 10/10 1238 days 5%
Anna Waiheke 10/10 1300 days 4%
joso 4/10 1359 days 3%
Scott Roger 10/10 1389 days 4%
George Stanley 10/10 1389 days 4%
Jeroen B 10/10 1390 days 4%
Martin Sotola 10/10 1420 days 4%
jadene aranui 10/10 1450 days 4%
Cindy Teghtmeyer 8/10 1450 days 4%
Chaten Garg 10/10 1542 days 4%
Kevin Hughes 9/10 1573 days 4%
Carl Page 10/10 1603 days 4%
andrew riddington 9/10 1603 days 4%
Leena Returns 10/10 1603 days 4%
Sanchita Sachdeva 10/10 1634 days 4%
Craig David 10/10 1634 days 4%
Ronald Jelsma 10/10 1695 days 4%
Kekoa Ledesma 8/10 1723 days 3%
Liezl Vervloet 10/10 1754 days 3%
Kenneth Barlow 10/10 1815 days 3%
Papa Mack 10/10 1846 days 3%
Christine Cole 10/10 1846 days 3%
alexandra lefebvre 10/10 1846 days 3%
Jipsy Jackson 10/10 1907 days 3%
Vanisha Goundar 10/10 1907 days 3%
Zoe Cole 10/10 1938 days 3%
Beth-Anne Bennett 8/10 1968 days 3%
Kyla Tinetti 9/10 1968 days 3%
Debra Panitz 10/10 1968 days 3%
Wayne Parsloe 10/10 1999 days 3%
shirley silby 10/10 2029 days 3%
Bron Bron 10/10 2029 days 3%
Denise Nortier 10/10 2029 days 3%
Gerhard van Emmenes 10/10 2029 days 3%
Torben Rosenberg 10/10 2029 days 3%
Milan Gagic 10/10 2060 days 3%
dave todd 7/10 2060 days 3%
Mario 10/10 2060 days 3%
Tomas Marcusson 8/10 2060 days 3%
Richard Heginbotham 7/10 2089 days 2%
Alex Macdonald 9/10 2089 days 3%
Emma Bennett 10/10 2089 days 3%
Marius 10/10 2089 days 3%
Kevin Bailey 10/10 2089 days 3%
Pierre CHONGUE 9/10 2090 days 3%
Robert Trezise 9/10 2090 days 3%
Dave Cockfoster 9/10 2120 days 3%
Michael Lee 9/10 2120 days 3%
Maggie Burgess 10/10 2120 days 3%
Lynollie Smith 8/10 2120 days 3%
Dodie 4/10 2120 days 2%
Ron&Ma Nicholls 10/10 2120 days 3%
paulmiles 9/10 2120 days 3%
Mark & Leigh Figgitt 8/10 2120 days 3%
ALLAN BARCLAY 10/10 2121 days 3%
lesley Drane 10/10 2121 days 3%
Rob Hazelden 10/10 2121 days 3%
Tina West 10/10 2121 days 3%
Catherine Jones 9/10 2151 days 3%
Rogan Mexted 9/10 2151 days 3%
Mikko Puro 9/10 2181 days 3%
Karen 10/10 2181 days 3%
Alex Bleasdale 9/10 2181 days 3%
Ray Strong 10/10 2181 days 3%
Mohit Mehta 9/10 2212 days 2%
C. Whittle 4/10 2212 days 2%
Keith Jones 10/10 2213 days 2%
Jen Boote 10/10 2242 days 2%
Tim Beresford 8/10 2242 days 2%
austraroma 10/10 2273 days 2%
AMRINDER SINGH 10/10 2273 days 2%
K Lee 10/10 2273 days 2%
Melani Mark 10/10 2304 days 2%
Karina Greenall 10/10 2334 days 2%
Cam Frenchy 10/10 2334 days 2%
Dan NIELSEN 10/10 2334 days 2%
Wood Family 9/10 2334 days 2%
Richard Drake 10/10 2365 days 2%
Ruth 10/10 2365 days 2%
Sivoki Nofoakifolau 10/10 2365 days 2%
Pranav Pota 10/10 2395 days 2%
rob c 9/10 2395 days 2%
hrhind 10/10 2395 days 2%
Oakley Miller 10/10 2426 days 2%
Mary Halligan 9/10 2426 days 2%
Rakesh Barabari 10/10 2426 days 2%
Richard Thomson 10/10 2426 days 2%
james wightman 10/10 2426 days 2%
Jean Capron 10/10 2426 days 2%
Adam 10/10 2454 days 2%
Rhonda steel 10/10 2454 days 2%
Peter Utting 10/10 2454 days 2%
Susan Chambers 9/10 2454 days 2%
Linda Johnstone 10/10 2454 days 2%
Karen Petersen 10/10 2454 days 2%
Michael Sutton 10/10 2485 days 2%
Jo Leo 9/10 2485 days 2%
Jen Turinui 10/10 2485 days 2%
Cheung Laikum 10/10 2485 days 2%
George Cowan 10/10 2485 days 2%
Gwatkin Ratnam 10/10 2485 days 2%
Susan 10/10 2485 days 2%
Sharon Ashby 10/10 2485 days 2%
sandeep singh 10/10 2485 days 2%
alisa taualofa 10/10 2485 days 2%
Sigurgeir Thoroddsen 10/10 2485 days 2%
Seini Ahoafi 10/10 2485 days 2%
nicole ramsey 10/10 2485 days 2%
Caroline Mayo 10/10 2486 days 2%
Hannes Danzl 10/10 2516 days 2%
Winzhi Loh 10/10 2516 days 2%
peterferry 9/10 2516 days 2%
Vad Boz 10/10 2516 days 2%
Karen 10/10 2516 days 2%
Cameron Spence 10/10 2516 days 2%
whitney girard 10/10 2516 days 2%
Jason Xie 10/10 2546 days 2%
funcowt 10/10 2546 days 2%
Andy Garner 10/10 2546 days 2%
Margie Jacobs 10/10 2546 days 2%
Carolyne Schwenke 10/10 2546 days 2%
Rob Geayley 10/10 2546 days 2%
ranginoomaara1670875 10/10 2546 days 2%
Rebecca Meffin 10/10 2546 days 2%
Ants Kenneth 9/10 2577 days 2%
C Smith 9/10 2577 days 2%
Chris Mitchell 10/10 2577 days 2%
Dale 10/10 2577 days 2%
Patrick Repping 10/10 2577 days 2%
Steven Cofman 10/10 2577 days 2%
marisa liberato 10/10 2577 days 2%
Vaibs K 10/10 2577 days 2%
Karen Dugdale 10/10 2607 days 2%
Nicola Dawson 10/10 2607 days 2%
Dave Brash 10/10 2607 days 2%
SFh 10/10 2638 days 2%
Vivian Yin 10/10 2669 days 2%
Cora Colquhoun 10/10 2669 days 2%
Norman 10/10 2792 days 1%
Taase Falanaipupu 10/10 2850 days 1%
J F 10/10 2850 days 1%
ANNIE KOLIO 10/10 2850 days 1%
Bernie Law 10/10 2972 days 1%
hophop 1/10 3095 days 0%
LUI Malaysia 10/10 3216 days 0%
W_Cameron 10/10 3368 days 0%
Lena 9/10 4334 days 0%
Dave 10/10 4586 days 0%
Andria Davis 10/10 4615 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Car Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.69% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 56 days. The Mode Car Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Mode Car Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.64%
198 -3.66%
199 -3.68%
200 -3.69%
201 -3.71%
202 -3.73%
203 -3.75%

Final Ranking Score

78%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.