Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Car Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mode Car Rentals

Valid Reviews

187 Valid Reviews

The Mode Car Rentals experience has a total of 195 reviews. There are 187 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 187 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 187 valid reviews:

Rating Count Percentage
10/10 126
67%
9/10 31
17%
8/10 12
6%
7/10 2
1%
6/10 0
0%
5/10 0
0%
4/10 3
2%
3/10 1
1%
2/10 0
0%
1/10 12
6%

89.63% Average

The raw data average (mean) for all the Mode Car Rentals valid reviews is 89.63% and is based on 187 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

82.93%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Joanne Pryor 10/10 45 days 100%
Arsalan 1/10 135 days 71%
Ian Viney 9/10 165 days 96%
Richard Williams 9/10 165 days 96%
Vicki MacPherson 10/10 257 days 90%
BWishart 8/10 410 days 70%
MS 9/10 410 days 73%
Jon Petrie 9/10 439 days 69%
John Bassett 10/10 470 days 65%
Bevan Read 9/10 470 days 65%
Jenn Howell 10/10 470 days 65%
Inoke Afeaki 8/10 470 days 62%
Nigel Topping 9/10 501 days 60%
Tomoko 8/10 501 days 57%
LB 10/10 501 days 60%
Alice 10/10 501 days 60%
Henrik Gustafsson 10/10 501 days 60%
Disappointed 3/10 501 days 46%
Jane 10/10 501 days 60%
Leisa Ferry 10/10 531 days 55%
Mike 8/10 531 days 52%
Frickelo 10/10 531 days 55%
J Walters 1/10 562 days 36%
Nienna 1/10 562 days 36%
Neihana 1/10 715 days 20%
Keriana 1/10 715 days 20%
Robyn Cameron 9/10 745 days 24%
Fil . f 1/10 776 days 15%
Thilo Koehler 1/10 804 days 13%
Florian Reindl 1/10 835 days 11%
KL 1/10 866 days 9%
Jodi I 10/10 866 days 13%
David 10/10 866 days 13%
Mel 1/10 896 days 7%
Marz Rose Alan 10/10 957 days 7%
Razz 8/10 957 days 7%
Michael Roberts 1/10 1019 days 3%
Ian Kennedy 9/10 1019 days 5%
K Watkins 10/10 1049 days 4%
Anna Waiheke 10/10 1110 days 4%
joso 4/10 1169 days 3%
Scott Roger 10/10 1199 days 4%
George Stanley 10/10 1199 days 4%
Jeroen B 10/10 1200 days 4%
Martin Sotola 10/10 1230 days 4%
jadene aranui 10/10 1260 days 4%
Cindy Teghtmeyer 8/10 1260 days 4%
Chaten Garg 10/10 1352 days 4%
Kevin Hughes 9/10 1383 days 4%
Carl Page 10/10 1413 days 3%
andrew riddington 9/10 1413 days 3%
Leena Returns 10/10 1413 days 3%
Sanchita Sachdeva 10/10 1444 days 3%
Craig David 10/10 1444 days 3%
Ronald Jelsma 10/10 1505 days 3%
Kekoa Ledesma 8/10 1533 days 3%
Liezl Vervloet 10/10 1564 days 3%
Kenneth Barlow 10/10 1625 days 3%
Papa Mack 10/10 1656 days 3%
Christine Cole 10/10 1656 days 3%
alexandra lefebvre 10/10 1656 days 3%
Jipsy Jackson 10/10 1717 days 3%
Vanisha Goundar 10/10 1717 days 3%
Zoe Cole 10/10 1748 days 3%
Beth-Anne Bennett 8/10 1778 days 3%
Kyla Tinetti 9/10 1778 days 3%
Debra Panitz 10/10 1778 days 3%
Wayne Parsloe 10/10 1809 days 3%
shirley silby 10/10 1839 days 3%
Bron Bron 10/10 1839 days 3%
Denise Nortier 10/10 1839 days 3%
Gerhard van Emmenes 10/10 1839 days 3%
Torben Rosenberg 10/10 1839 days 3%
Milan Gagic 10/10 1870 days 3%
dave todd 7/10 1870 days 2%
Mario 10/10 1870 days 3%
Tomas Marcusson 8/10 1870 days 2%
Richard Heginbotham 7/10 1899 days 2%
Alex Macdonald 9/10 1899 days 3%
Emma Bennett 10/10 1899 days 3%
Marius 10/10 1899 days 3%
Kevin Bailey 10/10 1899 days 3%
Pierre CHONGUE 9/10 1900 days 3%
Robert Trezise 9/10 1900 days 3%
Dave Cockfoster 9/10 1930 days 2%
Michael Lee 9/10 1930 days 2%
Maggie Burgess 10/10 1930 days 2%
Lynollie Smith 8/10 1930 days 2%
Dodie 4/10 1930 days 2%
Ron&Ma Nicholls 10/10 1930 days 2%
paulmiles 9/10 1930 days 2%
Mark & Leigh Figgitt 8/10 1930 days 2%
ALLAN BARCLAY 10/10 1931 days 2%
lesley Drane 10/10 1931 days 2%
Rob Hazelden 10/10 1931 days 2%
Tina West 10/10 1931 days 2%
Catherine Jones 9/10 1961 days 2%
Rogan Mexted 9/10 1961 days 2%
Mikko Puro 9/10 1991 days 2%
Karen 10/10 1991 days 2%
Alex Bleasdale 9/10 1991 days 2%
Ray Strong 10/10 1991 days 2%
Mohit Mehta 9/10 2022 days 2%
C. Whittle 4/10 2022 days 2%
Keith Jones 10/10 2023 days 2%
Jen Boote 10/10 2052 days 2%
Tim Beresford 8/10 2052 days 2%
austraroma 10/10 2083 days 2%
AMRINDER SINGH 10/10 2083 days 2%
K Lee 10/10 2084 days 2%
Melani Mark 10/10 2115 days 2%
Karina Greenall 10/10 2144 days 2%
Cam Frenchy 10/10 2144 days 2%
Dan NIELSEN 10/10 2144 days 2%
Wood Family 9/10 2144 days 2%
Richard Drake 10/10 2175 days 2%
Ruth 10/10 2175 days 2%
Sivoki Nofoakifolau 10/10 2175 days 2%
Pranav Pota 10/10 2205 days 2%
rob c 9/10 2205 days 2%
hrhind 10/10 2205 days 2%
Oakley Miller 10/10 2236 days 2%
Mary Halligan 9/10 2236 days 2%
Rakesh Barabari 10/10 2236 days 2%
Richard Thomson 10/10 2236 days 2%
james wightman 10/10 2236 days 2%
Jean Capron 10/10 2236 days 2%
Adam 10/10 2264 days 2%
Rhonda steel 10/10 2264 days 2%
Peter Utting 10/10 2264 days 2%
Susan Chambers 9/10 2264 days 2%
Linda Johnstone 10/10 2264 days 2%
Karen Petersen 10/10 2264 days 2%
Michael Sutton 10/10 2295 days 2%
Jo Leo 9/10 2295 days 2%
Jen Turinui 10/10 2295 days 2%
Cheung Laikum 10/10 2295 days 2%
George Cowan 10/10 2295 days 2%
Gwatkin Ratnam 10/10 2295 days 2%
Susan 10/10 2295 days 2%
Sharon Ashby 10/10 2295 days 2%
sandeep singh 10/10 2295 days 2%
alisa taualofa 10/10 2295 days 2%
Sigurgeir Thoroddsen 10/10 2295 days 2%
Seini Ahoafi 10/10 2295 days 2%
nicole ramsey 10/10 2295 days 2%
Caroline Mayo 10/10 2296 days 2%
Hannes Danzl 10/10 2326 days 2%
Winzhi Loh 10/10 2326 days 2%
peterferry 9/10 2326 days 2%
Vad Boz 10/10 2326 days 2%
Karen 10/10 2326 days 2%
Cameron Spence 10/10 2326 days 2%
whitney girard 10/10 2326 days 2%
Jason Xie 10/10 2356 days 2%
funcowt 10/10 2356 days 2%
Andy Garner 10/10 2356 days 2%
Margie Jacobs 10/10 2356 days 2%
Carolyne Schwenke 10/10 2356 days 2%
Rob Geayley 10/10 2356 days 2%
ranginoomaara1670875 10/10 2356 days 2%
Rebecca Meffin 10/10 2356 days 2%
Ants Kenneth 9/10 2387 days 2%
C Smith 9/10 2387 days 2%
Chris Mitchell 10/10 2387 days 2%
Dale 10/10 2387 days 2%
Patrick Repping 10/10 2387 days 2%
Steven Cofman 10/10 2387 days 2%
marisa liberato 10/10 2387 days 2%
Vaibs K 10/10 2387 days 2%
Karen Dugdale 10/10 2417 days 2%
Nicola Dawson 10/10 2418 days 2%
Dave Brash 10/10 2418 days 2%
SFh 10/10 2449 days 1%
Vivian Yin 10/10 2480 days 1%
Cora Colquhoun 10/10 2480 days 1%
Norman 10/10 2602 days 1%
Taase Falanaipupu 10/10 2660 days 1%
J F 10/10 2660 days 1%
ANNIE KOLIO 10/10 2660 days 1%
Bernie Law 10/10 2783 days 1%
hophop 1/10 2906 days 0%
LUI Malaysia 10/10 3026 days 0%
W_Cameron 10/10 3179 days 0%
Lena 9/10 4144 days 0%
Dave 10/10 4396 days 0%
Andria Davis 10/10 4425 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Car Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.56% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 66 days. The Mode Car Rentals experience has 1 recent ranking. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Mode Car Rentals experience has been adjusted for 42 days. Adjustments are according to the following table.

Days Adjustment
39 -0.68%
40 -0.69%
41 -0.71%
42 -0.73%
43 -0.74%
44 -0.76%
45 -0.78%

Final Ranking Score

79%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.