Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Car Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mode Car Rentals
Valid Reviews
187 Valid Reviews
The Mode Car Rentals experience has a total of 195 reviews. There are 187 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 187 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 187 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 126 |
|
67% |
| 9/10 | 31 |
|
17% |
| 8/10 | 12 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 3 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 12 |
|
6% |
89.63% Average
The raw data average (mean) for all the Mode Car Rentals valid reviews is 89.63% and is based on 187 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
84.95%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Joanne Pryor | 10/10 | 235 days | 100% |
| Arsalan | 1/10 | 325 days | 66% |
| Ian Viney | 9/10 | 355 days | 88% |
| Richard Williams | 9/10 | 355 days | 88% |
| Vicki MacPherson | 10/10 | 446 days | 75% |
| BWishart | 8/10 | 600 days | 45% |
| MS | 9/10 | 600 days | 48% |
| Jon Petrie | 9/10 | 629 days | 43% |
| John Bassett | 10/10 | 660 days | 38% |
| Bevan Read | 9/10 | 660 days | 38% |
| Jenn Howell | 10/10 | 660 days | 38% |
| Inoke Afeaki | 8/10 | 660 days | 36% |
| Nigel Topping | 9/10 | 691 days | 33% |
| Tomoko | 8/10 | 691 days | 32% |
| LB | 10/10 | 691 days | 33% |
| Alice | 10/10 | 691 days | 33% |
| Henrik Gustafsson | 10/10 | 691 days | 33% |
| Disappointed | 3/10 | 691 days | 26% |
| Jane | 10/10 | 691 days | 33% |
| Leisa Ferry | 10/10 | 721 days | 29% |
| Mike | 8/10 | 721 days | 28% |
| Frickelo | 10/10 | 721 days | 29% |
| J Walters | 1/10 | 752 days | 18% |
| Nienna | 1/10 | 752 days | 18% |
| Neihana | 1/10 | 904 days | 8% |
| Keriana | 1/10 | 904 days | 8% |
| Robyn Cameron | 9/10 | 935 days | 9% |
| Fil . f | 1/10 | 966 days | 6% |
| Thilo Koehler | 1/10 | 994 days | 5% |
| Florian Reindl | 1/10 | 1025 days | 4% |
| KL | 1/10 | 1056 days | 4% |
| Jodi I | 10/10 | 1056 days | 5% |
| David | 10/10 | 1056 days | 5% |
| Mel | 1/10 | 1086 days | 3% |
| Marz Rose Alan | 10/10 | 1146 days | 5% |
| Razz | 8/10 | 1146 days | 5% |
| Michael Roberts | 1/10 | 1208 days | 3% |
| Ian Kennedy | 9/10 | 1208 days | 5% |
| K Watkins | 10/10 | 1238 days | 5% |
| Anna Waiheke | 10/10 | 1300 days | 4% |
| joso | 4/10 | 1359 days | 3% |
| Scott Roger | 10/10 | 1389 days | 4% |
| George Stanley | 10/10 | 1389 days | 4% |
| Jeroen B | 10/10 | 1390 days | 4% |
| Martin Sotola | 10/10 | 1420 days | 4% |
| jadene aranui | 10/10 | 1450 days | 4% |
| Cindy Teghtmeyer | 8/10 | 1450 days | 4% |
| Chaten Garg | 10/10 | 1542 days | 4% |
| Kevin Hughes | 9/10 | 1573 days | 4% |
| Carl Page | 10/10 | 1603 days | 4% |
| andrew riddington | 9/10 | 1603 days | 4% |
| Leena Returns | 10/10 | 1603 days | 4% |
| Sanchita Sachdeva | 10/10 | 1634 days | 4% |
| Craig David | 10/10 | 1634 days | 4% |
| Ronald Jelsma | 10/10 | 1695 days | 4% |
| Kekoa Ledesma | 8/10 | 1723 days | 3% |
| Liezl Vervloet | 10/10 | 1754 days | 3% |
| Kenneth Barlow | 10/10 | 1815 days | 3% |
| Papa Mack | 10/10 | 1846 days | 3% |
| Christine Cole | 10/10 | 1846 days | 3% |
| alexandra lefebvre | 10/10 | 1846 days | 3% |
| Jipsy Jackson | 10/10 | 1907 days | 3% |
| Vanisha Goundar | 10/10 | 1907 days | 3% |
| Zoe Cole | 10/10 | 1938 days | 3% |
| Beth-Anne Bennett | 8/10 | 1968 days | 3% |
| Kyla Tinetti | 9/10 | 1968 days | 3% |
| Debra Panitz | 10/10 | 1968 days | 3% |
| Wayne Parsloe | 10/10 | 1999 days | 3% |
| shirley silby | 10/10 | 2029 days | 3% |
| Bron Bron | 10/10 | 2029 days | 3% |
| Denise Nortier | 10/10 | 2029 days | 3% |
| Gerhard van Emmenes | 10/10 | 2029 days | 3% |
| Torben Rosenberg | 10/10 | 2029 days | 3% |
| Milan Gagic | 10/10 | 2060 days | 3% |
| dave todd | 7/10 | 2060 days | 3% |
| Mario | 10/10 | 2060 days | 3% |
| Tomas Marcusson | 8/10 | 2060 days | 3% |
| Richard Heginbotham | 7/10 | 2089 days | 2% |
| Alex Macdonald | 9/10 | 2089 days | 3% |
| Emma Bennett | 10/10 | 2089 days | 3% |
| Marius | 10/10 | 2089 days | 3% |
| Kevin Bailey | 10/10 | 2089 days | 3% |
| Pierre CHONGUE | 9/10 | 2090 days | 3% |
| Robert Trezise | 9/10 | 2090 days | 3% |
| Dave Cockfoster | 9/10 | 2120 days | 3% |
| Michael Lee | 9/10 | 2120 days | 3% |
| Maggie Burgess | 10/10 | 2120 days | 3% |
| Lynollie Smith | 8/10 | 2120 days | 3% |
| Dodie | 4/10 | 2120 days | 2% |
| Ron&Ma Nicholls | 10/10 | 2120 days | 3% |
| paulmiles | 9/10 | 2120 days | 3% |
| Mark & Leigh Figgitt | 8/10 | 2120 days | 3% |
| ALLAN BARCLAY | 10/10 | 2121 days | 3% |
| lesley Drane | 10/10 | 2121 days | 3% |
| Rob Hazelden | 10/10 | 2121 days | 3% |
| Tina West | 10/10 | 2121 days | 3% |
| Catherine Jones | 9/10 | 2151 days | 3% |
| Rogan Mexted | 9/10 | 2151 days | 3% |
| Mikko Puro | 9/10 | 2181 days | 3% |
| Karen | 10/10 | 2181 days | 3% |
| Alex Bleasdale | 9/10 | 2181 days | 3% |
| Ray Strong | 10/10 | 2181 days | 3% |
| Mohit Mehta | 9/10 | 2212 days | 2% |
| C. Whittle | 4/10 | 2212 days | 2% |
| Keith Jones | 10/10 | 2213 days | 2% |
| Jen Boote | 10/10 | 2242 days | 2% |
| Tim Beresford | 8/10 | 2242 days | 2% |
| austraroma | 10/10 | 2273 days | 2% |
| AMRINDER SINGH | 10/10 | 2273 days | 2% |
| K Lee | 10/10 | 2273 days | 2% |
| Melani Mark | 10/10 | 2304 days | 2% |
| Karina Greenall | 10/10 | 2334 days | 2% |
| Cam Frenchy | 10/10 | 2334 days | 2% |
| Dan NIELSEN | 10/10 | 2334 days | 2% |
| Wood Family | 9/10 | 2334 days | 2% |
| Richard Drake | 10/10 | 2365 days | 2% |
| Ruth | 10/10 | 2365 days | 2% |
| Sivoki Nofoakifolau | 10/10 | 2365 days | 2% |
| Pranav Pota | 10/10 | 2395 days | 2% |
| rob c | 9/10 | 2395 days | 2% |
| hrhind | 10/10 | 2395 days | 2% |
| Oakley Miller | 10/10 | 2426 days | 2% |
| Mary Halligan | 9/10 | 2426 days | 2% |
| Rakesh Barabari | 10/10 | 2426 days | 2% |
| Richard Thomson | 10/10 | 2426 days | 2% |
| james wightman | 10/10 | 2426 days | 2% |
| Jean Capron | 10/10 | 2426 days | 2% |
| Adam | 10/10 | 2454 days | 2% |
| Rhonda steel | 10/10 | 2454 days | 2% |
| Peter Utting | 10/10 | 2454 days | 2% |
| Susan Chambers | 9/10 | 2454 days | 2% |
| Linda Johnstone | 10/10 | 2454 days | 2% |
| Karen Petersen | 10/10 | 2454 days | 2% |
| Michael Sutton | 10/10 | 2485 days | 2% |
| Jo Leo | 9/10 | 2485 days | 2% |
| Jen Turinui | 10/10 | 2485 days | 2% |
| Cheung Laikum | 10/10 | 2485 days | 2% |
| George Cowan | 10/10 | 2485 days | 2% |
| Gwatkin Ratnam | 10/10 | 2485 days | 2% |
| Susan | 10/10 | 2485 days | 2% |
| Sharon Ashby | 10/10 | 2485 days | 2% |
| sandeep singh | 10/10 | 2485 days | 2% |
| alisa taualofa | 10/10 | 2485 days | 2% |
| Sigurgeir Thoroddsen | 10/10 | 2485 days | 2% |
| Seini Ahoafi | 10/10 | 2485 days | 2% |
| nicole ramsey | 10/10 | 2485 days | 2% |
| Caroline Mayo | 10/10 | 2486 days | 2% |
| Hannes Danzl | 10/10 | 2516 days | 2% |
| Winzhi Loh | 10/10 | 2516 days | 2% |
| peterferry | 9/10 | 2516 days | 2% |
| Vad Boz | 10/10 | 2516 days | 2% |
| Karen | 10/10 | 2516 days | 2% |
| Cameron Spence | 10/10 | 2516 days | 2% |
| whitney girard | 10/10 | 2516 days | 2% |
| Jason Xie | 10/10 | 2546 days | 2% |
| funcowt | 10/10 | 2546 days | 2% |
| Andy Garner | 10/10 | 2546 days | 2% |
| Margie Jacobs | 10/10 | 2546 days | 2% |
| Carolyne Schwenke | 10/10 | 2546 days | 2% |
| Rob Geayley | 10/10 | 2546 days | 2% |
| ranginoomaara1670875 | 10/10 | 2546 days | 2% |
| Rebecca Meffin | 10/10 | 2546 days | 2% |
| Ants Kenneth | 9/10 | 2577 days | 2% |
| C Smith | 9/10 | 2577 days | 2% |
| Chris Mitchell | 10/10 | 2577 days | 2% |
| Dale | 10/10 | 2577 days | 2% |
| Patrick Repping | 10/10 | 2577 days | 2% |
| Steven Cofman | 10/10 | 2577 days | 2% |
| marisa liberato | 10/10 | 2577 days | 2% |
| Vaibs K | 10/10 | 2577 days | 2% |
| Karen Dugdale | 10/10 | 2607 days | 2% |
| Nicola Dawson | 10/10 | 2607 days | 2% |
| Dave Brash | 10/10 | 2607 days | 2% |
| SFh | 10/10 | 2638 days | 2% |
| Vivian Yin | 10/10 | 2669 days | 2% |
| Cora Colquhoun | 10/10 | 2669 days | 2% |
| Norman | 10/10 | 2792 days | 1% |
| Taase Falanaipupu | 10/10 | 2850 days | 1% |
| J F | 10/10 | 2850 days | 1% |
| ANNIE KOLIO | 10/10 | 2850 days | 1% |
| Bernie Law | 10/10 | 2972 days | 1% |
| hophop | 1/10 | 3095 days | 0% |
| LUI Malaysia | 10/10 | 3216 days | 0% |
| W_Cameron | 10/10 | 3368 days | 0% |
| Lena | 9/10 | 4334 days | 0% |
| Dave | 10/10 | 4586 days | 0% |
| Andria Davis | 10/10 | 4615 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Car Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-6.69% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 56 days. The Mode Car Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mode Car Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.64% |
| 198 | -3.66% |
| 199 | -3.68% |
| 200 | -3.69% |
| 201 | -3.71% |
| 202 | -3.73% |
| 203 | -3.75% |
| … | … |
Final Ranking Score
78%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.