Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Car Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mode Car Rentals
Valid Reviews
183 Valid Reviews
The Mode Car Rentals experience has a total of 190 reviews. There are 183 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 183 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 183 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 125 |
|
68% |
| 9/10 | 29 |
|
16% |
| 8/10 | 12 |
|
7% |
| 7/10 | 2 |
|
1% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 3 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 11 |
|
6% |
90.00% Average
The raw data average (mean) for all the Mode Car Rentals valid reviews is 90.00% and is based on 183 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
80.73%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| Vicki MacPherson | 10/10 | 57 days | 99.49 | 100% | |
| BWishart | 8/10 | 210 days | 88.36 | 89% | |
| MS | 9/10 | 210 days | 93.01 | 93% | |
| Jon Petrie | 9/10 | 239 days | 90.95 | 91% | |
| John Bassett | 10/10 | 270 days | 88.45 | 89% | |
| Bevan Read | 9/10 | 270 days | 88.45 | 89% | |
| Jenn Howell | 10/10 | 270 days | 88.45 | 89% | |
| Inoke Afeaki | 8/10 | 270 days | 84.03 | 84% | |
| Nigel Topping | 9/10 | 301 days | 85.64 | 86% | |
| Tomoko | 8/10 | 301 days | 81.36 | 82% | |
| LB | 10/10 | 301 days | 85.64 | 86% | |
| Alice | 10/10 | 301 days | 85.64 | 86% | |
| Henrik Gustafsson | 10/10 | 301 days | 85.64 | 86% | |
| Disappointed | 3/10 | 301 days | 65.95 | 66% | |
| Jane | 10/10 | 301 days | 85.64 | 86% | |
| Leisa Ferry | 10/10 | 331 days | 82.64 | 83% | |
| Mike | 8/10 | 331 days | 78.51 | 79% | |
| Frickelo | 10/10 | 331 days | 82.64 | 83% | |
| J Walters | 1/10 | 362 days | 57.84 | 58% | |
| Nienna | 1/10 | 362 days | 57.84 | 58% | |
| Neihana | 1/10 | 515 days | 42.32 | 43% | |
| Keriana | 1/10 | 515 days | 42.32 | 43% | |
| Robyn Cameron | 9/10 | 545 days | 52.93 | 53% | |
| Fil . f | 1/10 | 576 days | 34.81 | 35% | |
| Thilo Koehler | 1/10 | 604 days | 31.54 | 32% | |
| Florian Reindl | 1/10 | 635 days | 28.13 | 28% | |
| KL | 1/10 | 666 days | 24.94 | 25% | |
| Jodi I | 10/10 | 666 days | 34.16 | 34% | |
| David | 10/10 | 666 days | 34.16 | 34% | |
| Mel | 1/10 | 696 days | 22.07 | 22% | |
| Marz Rose Alan | 10/10 | 757 days | 23.1 | 23% | |
| Razz | 8/10 | 757 days | 21.95 | 22% | |
| Michael Roberts | 1/10 | 819 days | 12.46 | 13% | |
| Ian Kennedy | 9/10 | 819 days | 17.07 | 17% | |
| K Watkins | 10/10 | 849 days | 14.59 | 15% | |
| Anna Waiheke | 10/10 | 910 days | 10.42 | 10% | |
| joso | 4/10 | 969 days | 5.94 | 6% | |
| Scott Roger | 10/10 | 1000 days | 6.43 | 6% | |
| George Stanley | 10/10 | 1000 days | 6.43 | 6% | |
| Jeroen B | 10/10 | 1000 days | 6.43 | 6% | |
| Martin Sotola | 10/10 | 1031 days | 5.65 | 6% | |
| jadene aranui | 10/10 | 1061 days | 5.18 | 5% | |
| Cindy Teghtmeyer | 8/10 | 1061 days | 4.92 | 5% | |
| Chaten Garg | 10/10 | 1153 days | 4.89 | 5% | |
| Kevin Hughes | 9/10 | 1184 days | 4.83 | 5% | |
| Carl Page | 10/10 | 1214 days | 4.77 | 5% | |
| andrew riddington | 9/10 | 1214 days | 4.77 | 5% | |
| Leena Returns | 10/10 | 1214 days | 4.77 | 5% | |
| Sanchita Sachdeva | 10/10 | 1245 days | 4.71 | 5% | |
| Craig David | 10/10 | 1245 days | 4.71 | 5% | |
| Ronald Jelsma | 10/10 | 1306 days | 4.59 | 5% | |
| Kekoa Ledesma | 8/10 | 1334 days | 4.31 | 4% | |
| Liezl Vervloet | 10/10 | 1365 days | 4.47 | 4% | |
| Kenneth Barlow | 10/10 | 1426 days | 4.35 | 4% | |
| Papa Mack | 10/10 | 1457 days | 4.29 | 4% | |
| Christine Cole | 10/10 | 1457 days | 4.29 | 4% | |
| alexandra lefebvre | 10/10 | 1457 days | 4.29 | 4% | |
| Jipsy Jackson | 10/10 | 1518 days | 4.17 | 4% | |
| Vanisha Goundar | 10/10 | 1518 days | 4.17 | 4% | |
| Zoe Cole | 10/10 | 1549 days | 4.11 | 4% | |
| Beth-Anne Bennett | 8/10 | 1579 days | 3.85 | 4% | |
| Kyla Tinetti | 9/10 | 1579 days | 4.05 | 4% | |
| Debra Panitz | 10/10 | 1579 days | 4.05 | 4% | |
| Wayne Parsloe | 10/10 | 1610 days | 3.99 | 4% | |
| shirley silby | 10/10 | 1640 days | 3.93 | 4% | |
| Bron Bron | 10/10 | 1640 days | 3.93 | 4% | |
| Denise Nortier | 10/10 | 1640 days | 3.93 | 4% | |
| Gerhard van Emmenes | 10/10 | 1640 days | 3.93 | 4% | |
| Torben Rosenberg | 10/10 | 1640 days | 3.93 | 4% | |
| Milan Gagic | 10/10 | 1671 days | 3.87 | 4% | |
| dave todd | 7/10 | 1671 days | 3.52 | 4% | |
| Mario | 10/10 | 1671 days | 3.87 | 4% | |
| Tomas Marcusson | 8/10 | 1671 days | 3.68 | 4% | |
| Richard Heginbotham | 7/10 | 1700 days | 3.47 | 3% | |
| Alex Macdonald | 9/10 | 1700 days | 3.82 | 4% | |
| Emma Bennett | 10/10 | 1700 days | 3.82 | 4% | |
| Marius | 10/10 | 1700 days | 3.82 | 4% | |
| Kevin Bailey | 10/10 | 1700 days | 3.82 | 4% | |
| Pierre CHONGUE | 9/10 | 1700 days | 3.82 | 4% | |
| Robert Trezise | 9/10 | 1700 days | 3.82 | 4% | |
| Dave Cockfoster | 9/10 | 1731 days | 3.76 | 4% | |
| Michael Lee | 9/10 | 1731 days | 3.76 | 4% | |
| Maggie Burgess | 10/10 | 1731 days | 3.76 | 4% | |
| Lynollie Smith | 8/10 | 1731 days | 3.57 | 4% | |
| Dodie | 4/10 | 1731 days | 2.97 | 3% | |
| Ron&Ma Nicholls | 10/10 | 1731 days | 3.76 | 4% | |
| paulmiles | 9/10 | 1731 days | 3.76 | 4% | |
| Mark & Leigh Figgitt | 8/10 | 1731 days | 3.57 | 4% | |
| ALLAN BARCLAY | 10/10 | 1731 days | 3.76 | 4% | |
| lesley Drane | 10/10 | 1731 days | 3.76 | 4% | |
| Rob Hazelden | 10/10 | 1731 days | 3.76 | 4% | |
| Tina West | 10/10 | 1731 days | 3.76 | 4% | |
| Catherine Jones | 9/10 | 1762 days | 3.69 | 4% | |
| Rogan Mexted | 9/10 | 1762 days | 3.69 | 4% | |
| Mikko Puro | 9/10 | 1792 days | 3.64 | 4% | |
| Karen | 10/10 | 1792 days | 3.64 | 4% | |
| Alex Bleasdale | 9/10 | 1792 days | 3.64 | 4% | |
| Ray Strong | 10/10 | 1792 days | 3.64 | 4% | |
| Mohit Mehta | 9/10 | 1823 days | 3.58 | 4% | |
| C. Whittle | 4/10 | 1823 days | 2.82 | 3% | |
| Keith Jones | 10/10 | 1823 days | 3.58 | 4% | |
| Jen Boote | 10/10 | 1853 days | 3.52 | 4% | |
| Tim Beresford | 8/10 | 1853 days | 3.34 | 3% | |
| austraroma | 10/10 | 1884 days | 3.46 | 3% | |
| AMRINDER SINGH | 10/10 | 1884 days | 3.46 | 3% | |
| K Lee | 10/10 | 1884 days | 3.46 | 3% | |
| Melani Mark | 10/10 | 1915 days | 3.4 | 3% | |
| Karina Greenall | 10/10 | 1945 days | 3.34 | 3% | |
| Cam Frenchy | 10/10 | 1945 days | 3.34 | 3% | |
| Dan NIELSEN | 10/10 | 1945 days | 3.34 | 3% | |
| Wood Family | 9/10 | 1945 days | 3.34 | 3% | |
| Richard Drake | 10/10 | 1976 days | 3.28 | 3% | |
| Ruth | 10/10 | 1976 days | 3.28 | 3% | |
| Sivoki Nofoakifolau | 10/10 | 1976 days | 3.28 | 3% | |
| Pranav Pota | 10/10 | 2006 days | 3.22 | 3% | |
| rob c | 9/10 | 2006 days | 3.22 | 3% | |
| hrhind | 10/10 | 2006 days | 3.22 | 3% | |
| Oakley Miller | 10/10 | 2037 days | 3.16 | 3% | |
| Mary Halligan | 9/10 | 2037 days | 3.16 | 3% | |
| Rakesh Barabari | 10/10 | 2037 days | 3.16 | 3% | |
| Richard Thomson | 10/10 | 2037 days | 3.16 | 3% | |
| james wightman | 10/10 | 2037 days | 3.16 | 3% | |
| Jean Capron | 10/10 | 2037 days | 3.16 | 3% | |
| Adam | 10/10 | 2065 days | 3.1 | 3% | |
| Rhonda steel | 10/10 | 2065 days | 3.1 | 3% | |
| Peter Utting | 10/10 | 2065 days | 3.1 | 3% | |
| Susan Chambers | 9/10 | 2065 days | 3.1 | 3% | |
| Linda Johnstone | 10/10 | 2065 days | 3.1 | 3% | |
| Karen Petersen | 10/10 | 2065 days | 3.1 | 3% | |
| Michael Sutton | 10/10 | 2096 days | 3.04 | 3% | |
| Jo Leo | 9/10 | 2096 days | 3.04 | 3% | |
| Jen Turinui | 10/10 | 2096 days | 3.04 | 3% | |
| Cheung Laikum | 10/10 | 2096 days | 3.04 | 3% | |
| George Cowan | 10/10 | 2096 days | 3.04 | 3% | |
| Gwatkin Ratnam | 10/10 | 2096 days | 3.04 | 3% | |
| Susan | 10/10 | 2096 days | 3.04 | 3% | |
| Sharon Ashby | 10/10 | 2096 days | 3.04 | 3% | |
| sandeep singh | 10/10 | 2096 days | 3.04 | 3% | |
| alisa taualofa | 10/10 | 2096 days | 3.04 | 3% | |
| Sigurgeir Thoroddsen | 10/10 | 2096 days | 3.04 | 3% | |
| Seini Ahoafi | 10/10 | 2096 days | 3.04 | 3% | |
| nicole ramsey | 10/10 | 2096 days | 3.04 | 3% | |
| Caroline Mayo | 10/10 | 2096 days | 3.04 | 3% | |
| Hannes Danzl | 10/10 | 2127 days | 2.98 | 3% | |
| Winzhi Loh | 10/10 | 2127 days | 2.98 | 3% | |
| peterferry | 9/10 | 2127 days | 2.98 | 3% | |
| Vad Boz | 10/10 | 2127 days | 2.98 | 3% | |
| Karen | 10/10 | 2127 days | 2.98 | 3% | |
| Cameron Spence | 10/10 | 2127 days | 2.98 | 3% | |
| whitney girard | 10/10 | 2127 days | 2.98 | 3% | |
| Jason Xie | 10/10 | 2157 days | 2.92 | 3% | |
| funcowt | 10/10 | 2157 days | 2.92 | 3% | |
| Andy Garner | 10/10 | 2157 days | 2.92 | 3% | |
| Margie Jacobs | 10/10 | 2157 days | 2.92 | 3% | |
| Carolyne Schwenke | 10/10 | 2157 days | 2.92 | 3% | |
| Rob Geayley | 10/10 | 2157 days | 2.92 | 3% | |
| ranginoomaara1670875 | 10/10 | 2157 days | 2.92 | 3% | |
| Rebecca Meffin | 10/10 | 2157 days | 2.92 | 3% | |
| Ants Kenneth | 9/10 | 2188 days | 2.86 | 3% | |
| C Smith | 9/10 | 2188 days | 2.86 | 3% | |
| Chris Mitchell | 10/10 | 2188 days | 2.86 | 3% | |
| Dale | 10/10 | 2188 days | 2.86 | 3% | |
| Patrick Repping | 10/10 | 2188 days | 2.86 | 3% | |
| Steven Cofman | 10/10 | 2188 days | 2.86 | 3% | |
| marisa liberato | 10/10 | 2188 days | 2.86 | 3% | |
| Vaibs K | 10/10 | 2188 days | 2.86 | 3% | |
| Karen Dugdale | 10/10 | 2218 days | 2.8 | 3% | |
| Nicola Dawson | 10/10 | 2218 days | 2.8 | 3% | |
| Dave Brash | 10/10 | 2218 days | 2.8 | 3% | |
| SFh | 10/10 | 2249 days | 2.74 | 3% | |
| Vivian Yin | 10/10 | 2280 days | 2.68 | 3% | |
| Cora Colquhoun | 10/10 | 2280 days | 2.68 | 3% | |
| Norman | 10/10 | 2402 days | 2.44 | 2% | |
| Taase Falanaipupu | 10/10 | 2461 days | 2.33 | 2% | |
| J F | 10/10 | 2461 days | 2.33 | 2% | |
| ANNIE KOLIO | 10/10 | 2461 days | 2.33 | 2% | |
| Bernie Law | 10/10 | 2583 days | 2.09 | 2% | |
| hophop | 1/10 | 2706 days | 1.35 | 1% | |
| LUI Malaysia | 10/10 | 2826 days | 1.61 | 2% | |
| W_Cameron | 10/10 | 2979 days | 1.31 | 1% | |
| Lena | 9/10 | 3944 days |  |
0.0 | 0% |
| Dave | 10/10 | 4196 days | |
0.0 | 0% |
| Andria Davis | 10/10 | 4225 days | |
0.0 | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Car Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.23% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 69 days. The Mode Car Rentals experience has 1 recent ranking. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mode Car Rentals experience has been adjusted for 25 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 22 | -0.35% |
| 23 | -0.37% |
| 24 | -0.38% |
| 25 | -0.40% |
| 26 | -0.42% |
| 27 | -0.43% |
| 28 | -0.45% |
| … | … |
Final Ranking Score
78%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.