Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Car Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mode Car Rentals

Valid Reviews

183 Valid Reviews

The Mode Car Rentals experience has a total of 190 reviews. There are 183 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 183 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 183 valid reviews:

Rating Count Percentage
10/10 125
68%
9/10 29
16%
8/10 12
7%
7/10 2
1%
6/10 0
0%
5/10 0
0%
4/10 3
2%
3/10 1
1%
2/10 0
0%
1/10 11
6%

90.00% Average

The raw data average (mean) for all the Mode Car Rentals valid reviews is 90.00% and is based on 183 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

80.73%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Vicki MacPherson 10/10 57 days 99.49 100%
BWishart 8/10 210 days 88.36 89%
MS 9/10 210 days 93.01 93%
Jon Petrie 9/10 239 days 90.95 91%
John Bassett 10/10 270 days 88.45 89%
Bevan Read 9/10 270 days 88.45 89%
Jenn Howell 10/10 270 days 88.45 89%
Inoke Afeaki 8/10 270 days 84.03 84%
Nigel Topping 9/10 301 days 85.64 86%
Tomoko 8/10 301 days 81.36 82%
LB 10/10 301 days 85.64 86%
Alice 10/10 301 days 85.64 86%
Henrik Gustafsson 10/10 301 days 85.64 86%
Disappointed 3/10 301 days 65.95 66%
Jane 10/10 301 days 85.64 86%
Leisa Ferry 10/10 331 days 82.64 83%
Mike 8/10 331 days 78.51 79%
Frickelo 10/10 331 days 82.64 83%
J Walters 1/10 362 days 57.84 58%
Nienna 1/10 362 days 57.84 58%
Neihana 1/10 515 days 42.32 43%
Keriana 1/10 515 days 42.32 43%
Robyn Cameron 9/10 545 days 52.93 53%
Fil . f 1/10 576 days 34.81 35%
Thilo Koehler 1/10 604 days 31.54 32%
Florian Reindl 1/10 635 days 28.13 28%
KL 1/10 666 days 24.94 25%
Jodi I 10/10 666 days 34.16 34%
David 10/10 666 days 34.16 34%
Mel 1/10 696 days 22.07 22%
Marz Rose Alan 10/10 757 days 23.1 23%
Razz 8/10 757 days 21.95 22%
Michael Roberts 1/10 819 days 12.46 13%
Ian Kennedy 9/10 819 days 17.07 17%
K Watkins 10/10 849 days 14.59 15%
Anna Waiheke 10/10 910 days 10.42 10%
joso 4/10 969 days 5.94 6%
Scott Roger 10/10 1000 days 6.43 6%
George Stanley 10/10 1000 days 6.43 6%
Jeroen B 10/10 1000 days 6.43 6%
Martin Sotola 10/10 1031 days 5.65 6%
jadene aranui 10/10 1061 days 5.18 5%
Cindy Teghtmeyer 8/10 1061 days 4.92 5%
Chaten Garg 10/10 1153 days 4.89 5%
Kevin Hughes 9/10 1184 days 4.83 5%
Carl Page 10/10 1214 days 4.77 5%
andrew riddington 9/10 1214 days 4.77 5%
Leena Returns 10/10 1214 days 4.77 5%
Sanchita Sachdeva 10/10 1245 days 4.71 5%
Craig David 10/10 1245 days 4.71 5%
Ronald Jelsma 10/10 1306 days 4.59 5%
Kekoa Ledesma 8/10 1334 days 4.31 4%
Liezl Vervloet 10/10 1365 days 4.47 4%
Kenneth Barlow 10/10 1426 days 4.35 4%
Papa Mack 10/10 1457 days 4.29 4%
Christine Cole 10/10 1457 days 4.29 4%
alexandra lefebvre 10/10 1457 days 4.29 4%
Jipsy Jackson 10/10 1518 days 4.17 4%
Vanisha Goundar 10/10 1518 days 4.17 4%
Zoe Cole 10/10 1549 days 4.11 4%
Beth-Anne Bennett 8/10 1579 days 3.85 4%
Kyla Tinetti 9/10 1579 days 4.05 4%
Debra Panitz 10/10 1579 days 4.05 4%
Wayne Parsloe 10/10 1610 days 3.99 4%
shirley silby 10/10 1640 days 3.93 4%
Bron Bron 10/10 1640 days 3.93 4%
Denise Nortier 10/10 1640 days 3.93 4%
Gerhard van Emmenes 10/10 1640 days 3.93 4%
Torben Rosenberg 10/10 1640 days 3.93 4%
Milan Gagic 10/10 1671 days 3.87 4%
dave todd 7/10 1671 days 3.52 4%
Mario 10/10 1671 days 3.87 4%
Tomas Marcusson 8/10 1671 days 3.68 4%
Richard Heginbotham 7/10 1700 days 3.47 3%
Alex Macdonald 9/10 1700 days 3.82 4%
Emma Bennett 10/10 1700 days 3.82 4%
Marius 10/10 1700 days 3.82 4%
Kevin Bailey 10/10 1700 days 3.82 4%
Pierre CHONGUE 9/10 1700 days 3.82 4%
Robert Trezise 9/10 1700 days 3.82 4%
Dave Cockfoster 9/10 1731 days 3.76 4%
Michael Lee 9/10 1731 days 3.76 4%
Maggie Burgess 10/10 1731 days 3.76 4%
Lynollie Smith 8/10 1731 days 3.57 4%
Dodie 4/10 1731 days 2.97 3%
Ron&Ma Nicholls 10/10 1731 days 3.76 4%
paulmiles 9/10 1731 days 3.76 4%
Mark & Leigh Figgitt 8/10 1731 days 3.57 4%
ALLAN BARCLAY 10/10 1731 days 3.76 4%
lesley Drane 10/10 1731 days 3.76 4%
Rob Hazelden 10/10 1731 days 3.76 4%
Tina West 10/10 1731 days 3.76 4%
Catherine Jones 9/10 1762 days 3.69 4%
Rogan Mexted 9/10 1762 days 3.69 4%
Mikko Puro 9/10 1792 days 3.64 4%
Karen 10/10 1792 days 3.64 4%
Alex Bleasdale 9/10 1792 days 3.64 4%
Ray Strong 10/10 1792 days 3.64 4%
Mohit Mehta 9/10 1823 days 3.58 4%
C. Whittle 4/10 1823 days 2.82 3%
Keith Jones 10/10 1823 days 3.58 4%
Jen Boote 10/10 1853 days 3.52 4%
Tim Beresford 8/10 1853 days 3.34 3%
austraroma 10/10 1884 days 3.46 3%
AMRINDER SINGH 10/10 1884 days 3.46 3%
K Lee 10/10 1884 days 3.46 3%
Melani Mark 10/10 1915 days 3.4 3%
Karina Greenall 10/10 1945 days 3.34 3%
Cam Frenchy 10/10 1945 days 3.34 3%
Dan NIELSEN 10/10 1945 days 3.34 3%
Wood Family 9/10 1945 days 3.34 3%
Richard Drake 10/10 1976 days 3.28 3%
Ruth 10/10 1976 days 3.28 3%
Sivoki Nofoakifolau 10/10 1976 days 3.28 3%
Pranav Pota 10/10 2006 days 3.22 3%
rob c 9/10 2006 days 3.22 3%
hrhind 10/10 2006 days 3.22 3%
Oakley Miller 10/10 2037 days 3.16 3%
Mary Halligan 9/10 2037 days 3.16 3%
Rakesh Barabari 10/10 2037 days 3.16 3%
Richard Thomson 10/10 2037 days 3.16 3%
james wightman 10/10 2037 days 3.16 3%
Jean Capron 10/10 2037 days 3.16 3%
Adam 10/10 2065 days 3.1 3%
Rhonda steel 10/10 2065 days 3.1 3%
Peter Utting 10/10 2065 days 3.1 3%
Susan Chambers 9/10 2065 days 3.1 3%
Linda Johnstone 10/10 2065 days 3.1 3%
Karen Petersen 10/10 2065 days 3.1 3%
Michael Sutton 10/10 2096 days 3.04 3%
Jo Leo 9/10 2096 days 3.04 3%
Jen Turinui 10/10 2096 days 3.04 3%
Cheung Laikum 10/10 2096 days 3.04 3%
George Cowan 10/10 2096 days 3.04 3%
Gwatkin Ratnam 10/10 2096 days 3.04 3%
Susan 10/10 2096 days 3.04 3%
Sharon Ashby 10/10 2096 days 3.04 3%
sandeep singh 10/10 2096 days 3.04 3%
alisa taualofa 10/10 2096 days 3.04 3%
Sigurgeir Thoroddsen 10/10 2096 days 3.04 3%
Seini Ahoafi 10/10 2096 days 3.04 3%
nicole ramsey 10/10 2096 days 3.04 3%
Caroline Mayo 10/10 2096 days 3.04 3%
Hannes Danzl 10/10 2127 days 2.98 3%
Winzhi Loh 10/10 2127 days 2.98 3%
peterferry 9/10 2127 days 2.98 3%
Vad Boz 10/10 2127 days 2.98 3%
Karen 10/10 2127 days 2.98 3%
Cameron Spence 10/10 2127 days 2.98 3%
whitney girard 10/10 2127 days 2.98 3%
Jason Xie 10/10 2157 days 2.92 3%
funcowt 10/10 2157 days 2.92 3%
Andy Garner 10/10 2157 days 2.92 3%
Margie Jacobs 10/10 2157 days 2.92 3%
Carolyne Schwenke 10/10 2157 days 2.92 3%
Rob Geayley 10/10 2157 days 2.92 3%
ranginoomaara1670875 10/10 2157 days 2.92 3%
Rebecca Meffin 10/10 2157 days 2.92 3%
Ants Kenneth 9/10 2188 days 2.86 3%
C Smith 9/10 2188 days 2.86 3%
Chris Mitchell 10/10 2188 days 2.86 3%
Dale 10/10 2188 days 2.86 3%
Patrick Repping 10/10 2188 days 2.86 3%
Steven Cofman 10/10 2188 days 2.86 3%
marisa liberato 10/10 2188 days 2.86 3%
Vaibs K 10/10 2188 days 2.86 3%
Karen Dugdale 10/10 2218 days 2.8 3%
Nicola Dawson 10/10 2218 days 2.8 3%
Dave Brash 10/10 2218 days 2.8 3%
SFh 10/10 2249 days 2.74 3%
Vivian Yin 10/10 2280 days 2.68 3%
Cora Colquhoun 10/10 2280 days 2.68 3%
Norman 10/10 2402 days 2.44 2%
Taase Falanaipupu 10/10 2461 days 2.33 2%
J F 10/10 2461 days 2.33 2%
ANNIE KOLIO 10/10 2461 days 2.33 2%
Bernie Law 10/10 2583 days 2.09 2%
hophop 1/10 2706 days 1.35 1%
LUI Malaysia 10/10 2826 days 1.61 2%
W_Cameron 10/10 2979 days 1.31 1%
Lena 9/10 3944 days true 0.0 0%
Dave 10/10 4196 days true 0.0 0%
Andria Davis 10/10 4225 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Car Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.23% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 69 days. The Mode Car Rentals experience has 1 recent ranking. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Mode Car Rentals experience has been adjusted for 25 days. Adjustments are according to the following table.

Days Adjustment
22 -0.35%
23 -0.37%
24 -0.38%
25 -0.40%
26 -0.42%
27 -0.43%
28 -0.45%

Final Ranking Score

78%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.