Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Car Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mode Car Rentals

Valid Reviews

180 Valid Reviews

The Mode Car Rentals experience has a total of 186 reviews. There are 180 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 180 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 180 valid reviews:

Rating Count Percentage
10/10 124
69%
9/10 27
15%
8/10 12
7%
7/10 2
1%
6/10 0
0%
5/10 0
0%
4/10 3
2%
3/10 1
1%
2/10 0
0%
1/10 11
6%

89.94% Average

The raw data average (mean) for all the Mode Car Rentals valid reviews is 89.94% and is based on 180 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

77.24%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
BWishart 8/10 39 days 94.77 96%
John Bassett 10/10 99 days 98.45 100%
Bevan Read 9/10 99 days 98.45 100%
Jenn Howell 10/10 99 days 98.45 100%
Inoke Afeaki 8/10 99 days 93.52 95%
Nigel Topping 9/10 130 days 97.32 99%
Tomoko 8/10 130 days 92.46 94%
LB 10/10 130 days 97.32 99%
Alice 10/10 130 days 97.32 99%
Henrik Gustafsson 10/10 130 days 97.32 99%
Disappointed 3/10 130 days 74.94 76%
Jane 10/10 130 days 97.32 99%
Leisa Ferry 10/10 160 days 95.94 97%
Mike 8/10 160 days 91.15 93%
Frickelo 10/10 160 days 95.94 97%
J Walters 1/10 191 days 68.78 70%
Nienna 1/10 191 days 68.78 70%
Neihana 1/10 344 days 59.31 60%
Keriana 1/10 344 days 59.31 60%
Robyn Cameron 9/10 374 days 77.83 79%
Fil . f 1/10 405 days 54.03 55%
Thilo Koehler 1/10 433 days 51.31 52%
Florian Reindl 1/10 464 days 48.1 49%
KL 1/10 495 days 44.66 45%
Jodi I 10/10 495 days 61.17 62%
David 10/10 495 days 61.17 62%
Mel 1/10 525 days 41.12 42%
Marz Rose Alan 10/10 586 days 46.05 47%
Razz 8/10 586 days 43.75 44%
Michael Roberts 1/10 648 days 26.76 27%
Ian Kennedy 9/10 648 days 36.66 37%
K Watkins 10/10 678 days 32.55 33%
Anna Waiheke 10/10 739 days 25.08 25%
joso 4/10 798 days 14.99 15%
Scott Roger 10/10 828 days 16.3 17%
George Stanley 10/10 828 days 16.3 17%
Jeroen B 10/10 829 days 16.21 16%
Martin Sotola 10/10 859 days 13.83 14%
jadene aranui 10/10 889 days 11.72 12%
Cindy Teghtmeyer 8/10 889 days 11.14 11%
Chaten Garg 10/10 981 days 7.06 7%
Kevin Hughes 9/10 1012 days 6.09 6%
Carl Page 10/10 1042 days 5.45 6%
andrew riddington 9/10 1042 days 5.45 6%
Leena Returns 10/10 1042 days 5.45 6%
Sanchita Sachdeva 10/10 1073 days 5.08 5%
Craig David 10/10 1073 days 5.08 5%
Ronald Jelsma 10/10 1134 days 4.92 5%
Kekoa Ledesma 8/10 1162 days 4.63 5%
Liezl Vervloet 10/10 1193 days 4.81 5%
Kenneth Barlow 10/10 1254 days 4.69 5%
Papa Mack 10/10 1285 days 4.63 5%
Christine Cole 10/10 1285 days 4.63 5%
alexandra lefebvre 10/10 1285 days 4.63 5%
Jipsy Jackson 10/10 1346 days 4.51 5%
Vanisha Goundar 10/10 1346 days 4.51 5%
Zoe Cole 10/10 1377 days 4.45 5%
Beth-Anne Bennett 8/10 1407 days 4.17 4%
Kyla Tinetti 9/10 1407 days 4.39 4%
Debra Panitz 10/10 1407 days 4.39 4%
Wayne Parsloe 10/10 1438 days 4.33 4%
shirley silby 10/10 1468 days 4.27 4%
Bron Bron 10/10 1468 days 4.27 4%
Denise Nortier 10/10 1468 days 4.27 4%
Gerhard van Emmenes 10/10 1468 days 4.27 4%
Torben Rosenberg 10/10 1468 days 4.27 4%
Milan Gagic 10/10 1499 days 4.21 4%
dave todd 7/10 1499 days 3.83 4%
Mario 10/10 1499 days 4.21 4%
Tomas Marcusson 8/10 1499 days 4.0 4%
Richard Heginbotham 7/10 1528 days 3.78 4%
Alex Macdonald 9/10 1528 days 4.15 4%
Emma Bennett 10/10 1528 days 4.15 4%
Marius 10/10 1528 days 4.15 4%
Kevin Bailey 10/10 1528 days 4.15 4%
Pierre CHONGUE 9/10 1529 days 4.15 4%
Robert Trezise 9/10 1529 days 4.15 4%
Dave Cockfoster 9/10 1559 days 4.09 4%
Michael Lee 9/10 1559 days 4.09 4%
Maggie Burgess 10/10 1559 days 4.09 4%
Lynollie Smith 8/10 1559 days 3.89 4%
Dodie 4/10 1559 days 3.23 3%
Ron&Ma Nicholls 10/10 1559 days 4.09 4%
paulmiles 9/10 1559 days 4.09 4%
Mark & Leigh Figgitt 8/10 1559 days 3.89 4%
ALLAN BARCLAY 10/10 1560 days 4.09 4%
lesley Drane 10/10 1560 days 4.09 4%
Rob Hazelden 10/10 1560 days 4.09 4%
Tina West 10/10 1560 days 4.09 4%
Catherine Jones 9/10 1590 days 4.03 4%
Rogan Mexted 9/10 1590 days 4.03 4%
Mikko Puro 9/10 1620 days 3.97 4%
Karen 10/10 1620 days 3.97 4%
Alex Bleasdale 9/10 1620 days 3.97 4%
Ray Strong 10/10 1620 days 3.97 4%
Mohit Mehta 9/10 1651 days 3.91 4%
C. Whittle 4/10 1651 days 3.09 3%
Keith Jones 10/10 1652 days 3.91 4%
Jen Boote 10/10 1681 days 3.85 4%
Tim Beresford 8/10 1681 days 3.66 4%
austraroma 10/10 1712 days 3.79 4%
AMRINDER SINGH 10/10 1712 days 3.79 4%
K Lee 10/10 1713 days 3.79 4%
Melani Mark 10/10 1744 days 3.73 4%
Karina Greenall 10/10 1773 days 3.67 4%
Cam Frenchy 10/10 1773 days 3.67 4%
Dan NIELSEN 10/10 1773 days 3.67 4%
Wood Family 9/10 1773 days 3.67 4%
Richard Drake 10/10 1804 days 3.61 4%
Ruth 10/10 1804 days 3.61 4%
Sivoki Nofoakifolau 10/10 1804 days 3.61 4%
Pranav Pota 10/10 1834 days 3.55 4%
rob c 9/10 1834 days 3.55 4%
hrhind 10/10 1834 days 3.55 4%
Oakley Miller 10/10 1865 days 3.49 4%
Mary Halligan 9/10 1865 days 3.49 4%
Rakesh Barabari 10/10 1865 days 3.49 4%
Richard Thomson 10/10 1865 days 3.49 4%
james wightman 10/10 1865 days 3.49 4%
Jean Capron 10/10 1865 days 3.49 4%
Adam 10/10 1893 days 3.44 3%
Rhonda steel 10/10 1893 days 3.44 3%
Peter Utting 10/10 1893 days 3.44 3%
Susan Chambers 9/10 1893 days 3.44 3%
Linda Johnstone 10/10 1893 days 3.44 3%
Karen Petersen 10/10 1893 days 3.44 3%
Michael Sutton 10/10 1924 days 3.38 3%
Jo Leo 9/10 1924 days 3.38 3%
Jen Turinui 10/10 1924 days 3.38 3%
Cheung Laikum 10/10 1924 days 3.38 3%
George Cowan 10/10 1924 days 3.38 3%
Gwatkin Ratnam 10/10 1924 days 3.38 3%
Susan 10/10 1924 days 3.38 3%
Sharon Ashby 10/10 1924 days 3.38 3%
sandeep singh 10/10 1924 days 3.38 3%
alisa taualofa 10/10 1924 days 3.38 3%
Sigurgeir Thoroddsen 10/10 1924 days 3.38 3%
Seini Ahoafi 10/10 1924 days 3.38 3%
nicole ramsey 10/10 1924 days 3.38 3%
Caroline Mayo 10/10 1925 days 3.38 3%
Hannes Danzl 10/10 1955 days 3.32 3%
Winzhi Loh 10/10 1955 days 3.32 3%
peterferry 9/10 1955 days 3.32 3%
Vad Boz 10/10 1955 days 3.32 3%
Karen 10/10 1955 days 3.32 3%
Cameron Spence 10/10 1955 days 3.32 3%
whitney girard 10/10 1955 days 3.32 3%
Jason Xie 10/10 1985 days 3.26 3%
funcowt 10/10 1985 days 3.26 3%
Andy Garner 10/10 1985 days 3.26 3%
Margie Jacobs 10/10 1985 days 3.26 3%
Carolyne Schwenke 10/10 1985 days 3.26 3%
Rob Geayley 10/10 1985 days 3.26 3%
ranginoomaara1670875 10/10 1985 days 3.26 3%
Rebecca Meffin 10/10 1985 days 3.26 3%
Ants Kenneth 9/10 2016 days 3.2 3%
C Smith 9/10 2016 days 3.2 3%
Chris Mitchell 10/10 2016 days 3.2 3%
Dale 10/10 2016 days 3.2 3%
Patrick Repping 10/10 2016 days 3.2 3%
Steven Cofman 10/10 2016 days 3.2 3%
marisa liberato 10/10 2016 days 3.2 3%
Vaibs K 10/10 2016 days 3.2 3%
Karen Dugdale 10/10 2046 days 3.14 3%
Nicola Dawson 10/10 2047 days 3.14 3%
Dave Brash 10/10 2047 days 3.14 3%
SFh 10/10 2078 days 3.08 3%
Vivian Yin 10/10 2109 days 3.02 3%
Cora Colquhoun 10/10 2109 days 3.02 3%
Norman 10/10 2231 days 2.78 3%
Taase Falanaipupu 10/10 2289 days 2.66 3%
J F 10/10 2289 days 2.66 3%
ANNIE KOLIO 10/10 2289 days 2.66 3%
Bernie Law 10/10 2412 days 2.42 2%
hophop 1/10 2535 days 1.59 2%
LUI Malaysia 10/10 2655 days 1.95 2%
W_Cameron 10/10 2808 days 1.65 2%
Lena 9/10 3773 days true 0.0 0%
Dave 10/10 4025 days true 0.0 0%
Andria Davis 10/10 4054 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Car Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.90% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 63 days. The Mode Car Rentals experience has 1 recent ranking. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Mode Car Rentals experience has been adjusted for 4 days. Adjustments are according to the following table.

Days Adjustment
1 -0.02%
2 -0.04%
3 -0.05%
4 -0.07%
5 -0.09%
6 -0.11%
7 -0.12%

Final Ranking Score

75%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.