Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Car Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mode Car Rentals
Valid Reviews
187 Valid Reviews
The Mode Car Rentals experience has a total of 195 reviews. There are 187 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 187 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 187 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 126 |
|
67% |
| 9/10 | 31 |
|
17% |
| 8/10 | 12 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 3 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 12 |
|
6% |
89.63% Average
The raw data average (mean) for all the Mode Car Rentals valid reviews is 89.63% and is based on 187 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
82.93%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Joanne Pryor | 10/10 | 45 days | 100% |
| Arsalan | 1/10 | 135 days | 71% |
| Ian Viney | 9/10 | 165 days | 96% |
| Richard Williams | 9/10 | 165 days | 96% |
| Vicki MacPherson | 10/10 | 257 days | 90% |
| BWishart | 8/10 | 410 days | 70% |
| MS | 9/10 | 410 days | 73% |
| Jon Petrie | 9/10 | 439 days | 69% |
| John Bassett | 10/10 | 470 days | 65% |
| Bevan Read | 9/10 | 470 days | 65% |
| Jenn Howell | 10/10 | 470 days | 65% |
| Inoke Afeaki | 8/10 | 470 days | 62% |
| Nigel Topping | 9/10 | 501 days | 60% |
| Tomoko | 8/10 | 501 days | 57% |
| LB | 10/10 | 501 days | 60% |
| Alice | 10/10 | 501 days | 60% |
| Henrik Gustafsson | 10/10 | 501 days | 60% |
| Disappointed | 3/10 | 501 days | 46% |
| Jane | 10/10 | 501 days | 60% |
| Leisa Ferry | 10/10 | 531 days | 55% |
| Mike | 8/10 | 531 days | 52% |
| Frickelo | 10/10 | 531 days | 55% |
| J Walters | 1/10 | 562 days | 36% |
| Nienna | 1/10 | 562 days | 36% |
| Neihana | 1/10 | 715 days | 20% |
| Keriana | 1/10 | 715 days | 20% |
| Robyn Cameron | 9/10 | 745 days | 24% |
| Fil . f | 1/10 | 776 days | 15% |
| Thilo Koehler | 1/10 | 804 days | 13% |
| Florian Reindl | 1/10 | 835 days | 11% |
| KL | 1/10 | 866 days | 9% |
| Jodi I | 10/10 | 866 days | 13% |
| David | 10/10 | 866 days | 13% |
| Mel | 1/10 | 896 days | 7% |
| Marz Rose Alan | 10/10 | 957 days | 7% |
| Razz | 8/10 | 957 days | 7% |
| Michael Roberts | 1/10 | 1019 days | 3% |
| Ian Kennedy | 9/10 | 1019 days | 5% |
| K Watkins | 10/10 | 1049 days | 4% |
| Anna Waiheke | 10/10 | 1110 days | 4% |
| joso | 4/10 | 1169 days | 3% |
| Scott Roger | 10/10 | 1199 days | 4% |
| George Stanley | 10/10 | 1199 days | 4% |
| Jeroen B | 10/10 | 1200 days | 4% |
| Martin Sotola | 10/10 | 1230 days | 4% |
| jadene aranui | 10/10 | 1260 days | 4% |
| Cindy Teghtmeyer | 8/10 | 1260 days | 4% |
| Chaten Garg | 10/10 | 1352 days | 4% |
| Kevin Hughes | 9/10 | 1383 days | 4% |
| Carl Page | 10/10 | 1413 days | 3% |
| andrew riddington | 9/10 | 1413 days | 3% |
| Leena Returns | 10/10 | 1413 days | 3% |
| Sanchita Sachdeva | 10/10 | 1444 days | 3% |
| Craig David | 10/10 | 1444 days | 3% |
| Ronald Jelsma | 10/10 | 1505 days | 3% |
| Kekoa Ledesma | 8/10 | 1533 days | 3% |
| Liezl Vervloet | 10/10 | 1564 days | 3% |
| Kenneth Barlow | 10/10 | 1625 days | 3% |
| Papa Mack | 10/10 | 1656 days | 3% |
| Christine Cole | 10/10 | 1656 days | 3% |
| alexandra lefebvre | 10/10 | 1656 days | 3% |
| Jipsy Jackson | 10/10 | 1717 days | 3% |
| Vanisha Goundar | 10/10 | 1717 days | 3% |
| Zoe Cole | 10/10 | 1748 days | 3% |
| Beth-Anne Bennett | 8/10 | 1778 days | 3% |
| Kyla Tinetti | 9/10 | 1778 days | 3% |
| Debra Panitz | 10/10 | 1778 days | 3% |
| Wayne Parsloe | 10/10 | 1809 days | 3% |
| shirley silby | 10/10 | 1839 days | 3% |
| Bron Bron | 10/10 | 1839 days | 3% |
| Denise Nortier | 10/10 | 1839 days | 3% |
| Gerhard van Emmenes | 10/10 | 1839 days | 3% |
| Torben Rosenberg | 10/10 | 1839 days | 3% |
| Milan Gagic | 10/10 | 1870 days | 3% |
| dave todd | 7/10 | 1870 days | 2% |
| Mario | 10/10 | 1870 days | 3% |
| Tomas Marcusson | 8/10 | 1870 days | 2% |
| Richard Heginbotham | 7/10 | 1899 days | 2% |
| Alex Macdonald | 9/10 | 1899 days | 3% |
| Emma Bennett | 10/10 | 1899 days | 3% |
| Marius | 10/10 | 1899 days | 3% |
| Kevin Bailey | 10/10 | 1899 days | 3% |
| Pierre CHONGUE | 9/10 | 1900 days | 3% |
| Robert Trezise | 9/10 | 1900 days | 3% |
| Dave Cockfoster | 9/10 | 1930 days | 2% |
| Michael Lee | 9/10 | 1930 days | 2% |
| Maggie Burgess | 10/10 | 1930 days | 2% |
| Lynollie Smith | 8/10 | 1930 days | 2% |
| Dodie | 4/10 | 1930 days | 2% |
| Ron&Ma Nicholls | 10/10 | 1930 days | 2% |
| paulmiles | 9/10 | 1930 days | 2% |
| Mark & Leigh Figgitt | 8/10 | 1930 days | 2% |
| ALLAN BARCLAY | 10/10 | 1931 days | 2% |
| lesley Drane | 10/10 | 1931 days | 2% |
| Rob Hazelden | 10/10 | 1931 days | 2% |
| Tina West | 10/10 | 1931 days | 2% |
| Catherine Jones | 9/10 | 1961 days | 2% |
| Rogan Mexted | 9/10 | 1961 days | 2% |
| Mikko Puro | 9/10 | 1991 days | 2% |
| Karen | 10/10 | 1991 days | 2% |
| Alex Bleasdale | 9/10 | 1991 days | 2% |
| Ray Strong | 10/10 | 1991 days | 2% |
| Mohit Mehta | 9/10 | 2022 days | 2% |
| C. Whittle | 4/10 | 2022 days | 2% |
| Keith Jones | 10/10 | 2023 days | 2% |
| Jen Boote | 10/10 | 2052 days | 2% |
| Tim Beresford | 8/10 | 2052 days | 2% |
| austraroma | 10/10 | 2083 days | 2% |
| AMRINDER SINGH | 10/10 | 2083 days | 2% |
| K Lee | 10/10 | 2084 days | 2% |
| Melani Mark | 10/10 | 2115 days | 2% |
| Karina Greenall | 10/10 | 2144 days | 2% |
| Cam Frenchy | 10/10 | 2144 days | 2% |
| Dan NIELSEN | 10/10 | 2144 days | 2% |
| Wood Family | 9/10 | 2144 days | 2% |
| Richard Drake | 10/10 | 2175 days | 2% |
| Ruth | 10/10 | 2175 days | 2% |
| Sivoki Nofoakifolau | 10/10 | 2175 days | 2% |
| Pranav Pota | 10/10 | 2205 days | 2% |
| rob c | 9/10 | 2205 days | 2% |
| hrhind | 10/10 | 2205 days | 2% |
| Oakley Miller | 10/10 | 2236 days | 2% |
| Mary Halligan | 9/10 | 2236 days | 2% |
| Rakesh Barabari | 10/10 | 2236 days | 2% |
| Richard Thomson | 10/10 | 2236 days | 2% |
| james wightman | 10/10 | 2236 days | 2% |
| Jean Capron | 10/10 | 2236 days | 2% |
| Adam | 10/10 | 2264 days | 2% |
| Rhonda steel | 10/10 | 2264 days | 2% |
| Peter Utting | 10/10 | 2264 days | 2% |
| Susan Chambers | 9/10 | 2264 days | 2% |
| Linda Johnstone | 10/10 | 2264 days | 2% |
| Karen Petersen | 10/10 | 2264 days | 2% |
| Michael Sutton | 10/10 | 2295 days | 2% |
| Jo Leo | 9/10 | 2295 days | 2% |
| Jen Turinui | 10/10 | 2295 days | 2% |
| Cheung Laikum | 10/10 | 2295 days | 2% |
| George Cowan | 10/10 | 2295 days | 2% |
| Gwatkin Ratnam | 10/10 | 2295 days | 2% |
| Susan | 10/10 | 2295 days | 2% |
| Sharon Ashby | 10/10 | 2295 days | 2% |
| sandeep singh | 10/10 | 2295 days | 2% |
| alisa taualofa | 10/10 | 2295 days | 2% |
| Sigurgeir Thoroddsen | 10/10 | 2295 days | 2% |
| Seini Ahoafi | 10/10 | 2295 days | 2% |
| nicole ramsey | 10/10 | 2295 days | 2% |
| Caroline Mayo | 10/10 | 2296 days | 2% |
| Hannes Danzl | 10/10 | 2326 days | 2% |
| Winzhi Loh | 10/10 | 2326 days | 2% |
| peterferry | 9/10 | 2326 days | 2% |
| Vad Boz | 10/10 | 2326 days | 2% |
| Karen | 10/10 | 2326 days | 2% |
| Cameron Spence | 10/10 | 2326 days | 2% |
| whitney girard | 10/10 | 2326 days | 2% |
| Jason Xie | 10/10 | 2356 days | 2% |
| funcowt | 10/10 | 2356 days | 2% |
| Andy Garner | 10/10 | 2356 days | 2% |
| Margie Jacobs | 10/10 | 2356 days | 2% |
| Carolyne Schwenke | 10/10 | 2356 days | 2% |
| Rob Geayley | 10/10 | 2356 days | 2% |
| ranginoomaara1670875 | 10/10 | 2356 days | 2% |
| Rebecca Meffin | 10/10 | 2356 days | 2% |
| Ants Kenneth | 9/10 | 2387 days | 2% |
| C Smith | 9/10 | 2387 days | 2% |
| Chris Mitchell | 10/10 | 2387 days | 2% |
| Dale | 10/10 | 2387 days | 2% |
| Patrick Repping | 10/10 | 2387 days | 2% |
| Steven Cofman | 10/10 | 2387 days | 2% |
| marisa liberato | 10/10 | 2387 days | 2% |
| Vaibs K | 10/10 | 2387 days | 2% |
| Karen Dugdale | 10/10 | 2417 days | 2% |
| Nicola Dawson | 10/10 | 2418 days | 2% |
| Dave Brash | 10/10 | 2418 days | 2% |
| SFh | 10/10 | 2449 days | 1% |
| Vivian Yin | 10/10 | 2480 days | 1% |
| Cora Colquhoun | 10/10 | 2480 days | 1% |
| Norman | 10/10 | 2602 days | 1% |
| Taase Falanaipupu | 10/10 | 2660 days | 1% |
| J F | 10/10 | 2660 days | 1% |
| ANNIE KOLIO | 10/10 | 2660 days | 1% |
| Bernie Law | 10/10 | 2783 days | 1% |
| hophop | 1/10 | 2906 days | 0% |
| LUI Malaysia | 10/10 | 3026 days | 0% |
| W_Cameron | 10/10 | 3179 days | 0% |
| Lena | 9/10 | 4144 days | 0% |
| Dave | 10/10 | 4396 days | 0% |
| Andria Davis | 10/10 | 4425 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Car Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.56% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 66 days. The Mode Car Rentals experience has 1 recent ranking. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mode Car Rentals experience has been adjusted for 42 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 39 | -0.68% |
| 40 | -0.69% |
| 41 | -0.71% |
| 42 | -0.73% |
| 43 | -0.74% |
| 44 | -0.76% |
| 45 | -0.78% |
| … | … |
Final Ranking Score
79%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.