Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Crown Range Summit.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
39 Valid Reviews
The Crown Range Summit experience has a total of 44 reviews. There are 39 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 39 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 39 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
28% |
| 9/10 | 11 |
|
28% |
| 8/10 | 9 |
|
23% |
| 7/10 | 3 |
|
8% |
| 6/10 | 4 |
|
10% |
| 5/10 | 1 |
|
3% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.87% Average
The raw data average (mean) for all the Crown Range Summit valid reviews is 84.87% and is based on 39 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
80.26%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mireille & Philippe | 9/10 | 100 days | 100% |
| Paul | 7/10 | 375 days | 87% |
| McLean | 8/10 | 434 days | 89% |
| Morgan | 5/10 | 1014 days | 33% |
| Christy | 6/10 | 1045 days | 35% |
| Florian | 9/10 | 1134 days | 32% |
| Sanny | 10/10 | 1165 days | 30% |
| The Gillies | 10/10 | 1864 days | 5% |
| Thangs | 10/10 | 2201 days | 4% |
| Peter | 10/10 | 2261 days | 4% |
| Solveig | 10/10 | 2292 days | 4% |
| Fran | 7/10 | 2292 days | 4% |
| Forrest Poirier | 8/10 | 2322 days | 4% |
| Emily Schacher | 10/10 | 2353 days | 4% |
| Tiago | 10/10 | 2445 days | 4% |
| Rebecca | 9/10 | 2536 days | 4% |
| Breeze | 8/10 | 2626 days | 3% |
| Marilli | 6/10 | 2657 days | 3% |
| Mischa | 10/10 | 2718 days | 3% |
| Sophie Skinner | 6/10 | 2718 days | 3% |
| Scooper | 10/10 | 2748 days | 3% |
| Rachel | 10/10 | 2810 days | 3% |
| Christina | 9/10 | 2901 days | 3% |
| Klex Becker | 9/10 | 2969 days | 3% |
| Alice Addy | 8/10 | 3244 days | 2% |
| Tash van Leeuwen | 9/10 | 3264 days | 2% |
| Niels Petit | 10/10 | 3306 days | 2% |
| Craig Eagleton | 9/10 | 3330 days | 2% |
| Jos Tolboom | 8/10 | 3351 days | 2% |
| Puneet Mishra | 9/10 | 3441 days | 2% |
| Avery Wong | 9/10 | 3742 days | 1% |
| Gerard Schlooz | 8/10 | 3775 days | 1% |
| Anita and Wilbur | 8/10 | 3856 days | 1% |
| Steffen Paul | 6/10 | 3977 days | 1% |
| Niamh Duane | 8/10 | 4376 days | 0% |
| Matt Weston | 9/10 | 4376 days | 0% |
| Pioter Jurkowski | 7/10 | 4452 days | 1% |
| patrick+ katerina | 9/10 | 4727 days | 1% |
| S M | 8/10 | 4786 days | 1% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Crown Range Summit does not meet the criteria for any of these adjustments to apply.
2.93% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.