Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Hawkes Lookout Carpark.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Hawkes Lookout Carpark

Valid Reviews

31 Valid Reviews

The Hawkes Lookout Carpark experience has a total of 33 reviews. There are 31 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 31 valid reviews:

Rating Count Percentage
10/10 5
9/10 6
8/10 9
7/10 7
6/10 1
5/10 0
4/10 0
3/10 0
2/10 1
1/10 2

Face-to-Face Reviews

5 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 31 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 5 face-to-face reviews:

Rating Count Percentage
10/10 1
9/10 1
8/10 3
7/10 0
6/10 0
5/10 0
4/10 0
3/10 0
2/10 0
1/10 0

86.00% Average

The raw data average (mean) for all the Hawkes Lookout Carpark face-to-face reviews is 86.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Jrod 7/10 48 days 100%
Shalamar 10/10 534 days 60%
Its Me 10/10 564 days 55%
Mike Howe 7/10 656 days 35%
Cody 1/10 809 days 14%
Roger from Wales 7/10 838 days 15%
Kyle 7/10 869 days 13%
Becca 6/10 1083 days 4%
Rena 2/10 1175 days 3%
Peter Lillie 7/10 1175 days 4%
Freya 7/10 1203 days 4%
Mahi 8/10 1265 days 4%
Molly 9/10 1295 days 5%
Mike Fricker 10/10 1326 days 4%
Luis Vigil Vidal 8/10 1582 days 2%
Michael Fife 1/10 1595 days 3%
kevin monaghan 8/10 1636 days 4%
Joe Trigg 9/10 1662 days 4%
Jo Dawson 8/10 1793 days 3%
Judy Aspinall 8/10 1859 days 3%
Patrick Holmes 9/10 2032 days 2%
Bryce Jones 8/10 2032 days 2%
Eric Pollard 9/10 2091 days 3%
Jessica Powell 9/10 2161 days 3%
Zdenda Barvinek 7/10 2319 days 2%
Martin Buchta 8/10 3001 days 1%
Pioter Jurkowski 10/10 3060 days 1%
Elin Paulssen 8/10 3060 days 0%
Andrew Potratz 9/10 3152 days 0%
Marek Kam 8/10 3244 days 0%
Bjorn Hedmark 10/10 3377 days 0%


No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Hawkes Lookout Carpark does not meet the criteria for any of these adjustments to apply.

Final Ranking Score


The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.