G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for North Egmont Carparks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
North Egmont Carparks
Valid Reviews
45 Valid Reviews
The North Egmont Carparks experience has a total of 46 reviews. There are 45 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 45 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
38% |
| 9/10 | 17 |
|
38% |
| 8/10 | 5 |
|
11% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.89% Average
The raw data average (mean) for all the North Egmont Carparks valid reviews is 88.89% and is based on 45 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 45 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 3 |
|
43% |
| 8/10 | 1 |
|
14% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.57% Average
The raw data average (mean) for all the North Egmont Carparks face-to-face reviews is 88.57% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.73%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| McLean | 8/10 | 254 days | 100% |
| Cam an | 9/10 | 344 days | 98% |
| Mladen Savov | 9/10 | 344 days | 98% |
| Milly Struthers | 5/10 | 435 days | 72% |
| Aaron | 9/10 | 435 days | 94% |
| Marie Perret | 10/10 | 771 days | 70% |
| Chloe | 9/10 | 771 days | 69% |
| Genevieve | 10/10 | 924 days | 54% |
| James Kidston | 10/10 | 985 days | 48% |
| Isa | 9/10 | 1013 days | 45% |
| Michael Habel | 10/10 | 1105 days | 37% |
| Scott D | 9/10 | 1105 days | 36% |
| Archie O. | 9/10 | 1136 days | 34% |
| BonnieBE | 10/10 | 1136 days | 34% |
| Leet | 10/10 | 1228 days | 27% |
| Emma | 9/10 | 1896 days | 5% |
| M+K | 10/10 | 1958 days | 5% |
| Dom | 9/10 | 2109 days | 5% |
| Steve Jenkins | 10/10 | 2232 days | 4% |
| Mik Jennings | 9/10 | 2262 days | 4% |
| Charlotte | 8/10 | 2324 days | 4% |
| Andy and Julia | 10/10 | 2414 days | 4% |
| TP&MM | 5/10 | 2446 days | 3% |
| Freya | 7/10 | 2474 days | 4% |
| jcastl | 10/10 | 2566 days | 4% |
| Andrew Attree | 10/10 | 2597 days | 4% |
| Luis Vigil Vidal | 10/10 | 2853 days | 2% |
| Verena Fendt | 9/10 | 3249 days | 2% |
| Ernst Mayerhofer | 6/10 | 3292 days | 2% |
| Felix Bröder | 7/10 | 3342 days | 2% |
| Alesha Wade | 10/10 | 3354 days | 2% |
| Max Brunner | 9/10 | 3624 days | 1% |
| Stephanie Piou | 9/10 | 3897 days | 1% |
| holidaymad from Solihull | 8/10 | 3965 days | 1% |
| Mike Fricker | 9/10 | 4241 days | 0% |
| Alex | 9/10 | 4250 days | 0% |
| Malcolm & Susan | 10/10 | 4271 days | 0% |
| Roy Matthieu | 7/10 | 4283 days | 0% |
| Cindy Benayoum | 8/10 | 4283 days | 0% |
| ManuKris | 8/10 | 4331 days | 0% |
| Team Kim&James | 10/10 | 4484 days | 1% |
| Katherine | 9/10 | 4630 days | 1% |
| Ben Martin | 10/10 | 4630 days | 1% |
| Nick Morrison | 9/10 | 4637 days | 1% |
| Clive | 10/10 | 4665 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. North Egmont Carparks does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.18% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.