Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Huka/Aratiatia Rapids Scenic Reserve.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Huka/Aratiatia Rapids Scenic Reserve

Valid Reviews

73 Valid Reviews

The Huka/Aratiatia Rapids Scenic Reserve experience has a total of 74 reviews. There are 73 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 73 valid reviews:

Rating Count Percentage
10/10 19
26%
9/10 15
21%
8/10 20
27%
7/10 14
19%
6/10 2
3%
5/10 1
1%
4/10 1
1%
3/10 0
0%
2/10 1
1%
1/10 0
0%

83.01% Average

The raw data average (mean) for all the Huka/Aratiatia Rapids Scenic Reserve valid reviews is 83.01% and is based on 73 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

82.99%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Sophia 6/10 39 days 88%
Clement 7/10 161 days 94%
Rebecca S 10/10 189 days 100%
Joaie 2/10 220 days 45%
Kirsty 10/10 281 days 97%
Maguelonne 4/10 312 days 63%
Elodie 10/10 434 days 91%
RGill 8/10 465 days 88%
Miriam 10/10 495 days 88%
Felicia 7/10 495 days 82%
Marine 8/10 526 days 84%
Graeme mac 10/10 585 days 82%
Mladen Savov 10/10 585 days 82%
K M 9/10 616 days 79%
Mathieu 10/10 677 days 75%
Milly Struthers 8/10 707 days 71%
Aaron 7/10 707 days 68%
Walvins 10/10 707 days 73%
A King 8/10 769 days 66%
AJC 5/10 769 days 51%
Holly 7/10 830 days 58%
Valg 8/10 860 days 58%
Holly 9/10 891 days 55%
Linda 8/10 920 days 52%
Dale Robinson 8/10 982 days 45%
Agnes 9/10 982 days 46%
Gunnar&Maria 8/10 982 days 45%
Pickles 8/10 1012 days 43%
Mayla 8/10 1012 days 43%
Marie Perret 9/10 1043 days 40%
Maartje 7/10 1073 days 35%
Fluid 10/10 1073 days 38%
Henry 9/10 1104 days 35%
J Ryder 10/10 1135 days 33%
KiwiSauce 7/10 1135 days 30%
Jolanda Krikke 8/10 1135 days 32%
Paul 10/10 1196 days 28%
Julie 9/10 1196 days 28%
Christa 9/10 1196 days 28%
Paul 9/10 1196 days 28%
Shel 6/10 1226 days 22%
wvdbos 7/10 1226 days 24%
HJR 10/10 1226 days 26%
Matthew 9/10 1285 days 22%
Isa 9/10 1285 days 22%
Haze 7/10 1285 days 20%
Willow 9/10 1316 days 20%
Paige Hayward 8/10 1377 days 16%
BerryD 9/10 1438 days 13%
Leet 8/10 1500 days 11%
Curtis 10/10 1561 days 9%
Juni 9/10 1681 days 6%
Keybags 10/10 1987 days 5%
Tessie 9/10 2015 days 4%
Rey 7/10 2077 days 4%
Natalie 10/10 2230 days 4%
Carl Bright 10/10 2230 days 4%
Dave 8/10 2260 days 4%
Lauren 10/10 2291 days 4%
Peter 9/10 2412 days 4%
Dennis Rijbroek 7/10 2534 days 3%
Adam 7/10 2534 days 3%
Mark Jarvis 7/10 2534 days 3%
Clare & Gerry 10/10 2718 days 3%
Pat Burns 7/10 2718 days 3%
Marion & Leonie 8/10 2746 days 3%
Anni 8/10 2777 days 3%
jofa972 8/10 3052 days 2%
Judy Aspinall 7/10 3402 days 2%
Beth Goodrich 8/10 3672 days 1%
Michal 10/10 4031 days 0%
Berni Hart 8/10 4178 days 0%
Cherie Marshall 8/10 4243 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Huka/Aratiatia Rapids Scenic Reserve does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

2.25% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

85%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.