Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Huka/Aratiatia Rapids Scenic Reserve.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Huka/Aratiatia Rapids Scenic Reserve

Valid Reviews

71 Valid Reviews

The Huka/Aratiatia Rapids Scenic Reserve experience has a total of 72 reviews. There are 71 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 71 valid reviews:

Rating Count Percentage
10/10 19
27%
9/10 15
21%
8/10 20
28%
7/10 13
18%
6/10 1
1%
5/10 1
1%
4/10 1
1%
3/10 0
0%
2/10 1
1%
1/10 0
0%

83.52% Average

The raw data average (mean) for all the Huka/Aratiatia Rapids Scenic Reserve valid reviews is 83.52% and is based on 71 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

84.36%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Rebecca S 10/10 18 days 100%
Joaie 2/10 49 days 45%
Kirsty 10/10 110 days 99%
Maguelonne 4/10 141 days 64%
Elodie 10/10 263 days 96%
RGill 8/10 294 days 93%
Miriam 10/10 324 days 94%
Felicia 7/10 324 days 87%
Marine 8/10 355 days 91%
Graeme mac 10/10 414 days 90%
Mladen Savov 10/10 414 days 90%
K M 9/10 445 days 88%
Mathieu 10/10 506 days 85%
Milly Struthers 8/10 536 days 82%
Aaron 7/10 536 days 78%
Walvins 10/10 536 days 84%
A King 8/10 598 days 78%
AJC 5/10 598 days 60%
Holly 7/10 659 days 70%
Valg 8/10 689 days 71%
Holly 9/10 720 days 70%
Linda 8/10 749 days 66%
Dale Robinson 8/10 811 days 61%
Agnes 9/10 811 days 62%
Gunnar&Maria 8/10 811 days 61%
Pickles 8/10 841 days 58%
Mayla 8/10 841 days 58%
Marie Perret 9/10 872 days 56%
Maartje 7/10 902 days 50%
Fluid 10/10 902 days 53%
Henry 9/10 933 days 50%
J Ryder 10/10 964 days 47%
KiwiSauce 7/10 964 days 44%
Jolanda Krikke 8/10 964 days 46%
Paul 10/10 1025 days 41%
Julie 9/10 1025 days 41%
Christa 9/10 1025 days 41%
Paul 9/10 1025 days 41%
Shel 6/10 1055 days 33%
wvdbos 7/10 1055 days 36%
HJR 10/10 1055 days 38%
Matthew 9/10 1114 days 33%
Isa 9/10 1114 days 33%
Haze 7/10 1114 days 31%
Willow 9/10 1145 days 31%
Paige Hayward 8/10 1206 days 26%
BerryD 9/10 1267 days 22%
Leet 8/10 1329 days 18%
Curtis 10/10 1390 days 15%
Juni 9/10 1510 days 10%
Keybags 10/10 1816 days 4%
Tessie 9/10 1844 days 4%
Rey 7/10 1906 days 4%
Natalie 10/10 2059 days 4%
Carl Bright 10/10 2059 days 4%
Dave 8/10 2089 days 4%
Lauren 10/10 2120 days 4%
Peter 9/10 2241 days 4%
Dennis Rijbroek 7/10 2363 days 3%
Adam 7/10 2363 days 3%
Mark Jarvis 7/10 2363 days 3%
Clare & Gerry 10/10 2547 days 3%
Pat Burns 7/10 2547 days 3%
Marion & Leonie 8/10 2575 days 3%
Anni 8/10 2606 days 3%
jofa972 8/10 2881 days 2%
Judy Aspinall 7/10 3231 days 2%
Beth Goodrich 8/10 3501 days 1%
Michal 10/10 3860 days 0%
Berni Hart 8/10 4007 days 0%
Cherie Marshall 8/10 4072 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Huka/Aratiatia Rapids Scenic Reserve does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.95% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.