Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Huka/Aratiatia Rapids Scenic Reserve.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Huka/Aratiatia Rapids Scenic Reserve

Valid Reviews

73 Valid Reviews

The Huka/Aratiatia Rapids Scenic Reserve experience has a total of 74 reviews. There are 73 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 73 valid reviews:

Rating Count Percentage
10/10 19
26%
9/10 15
21%
8/10 20
27%
7/10 14
19%
6/10 2
3%
5/10 1
1%
4/10 1
1%
3/10 0
0%
2/10 1
1%
1/10 0
0%

83.01% Average

The raw data average (mean) for all the Huka/Aratiatia Rapids Scenic Reserve valid reviews is 83.01% and is based on 73 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

82.93%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Sophia 6/10 70 days 88%
Clement 7/10 192 days 94%
Rebecca S 10/10 220 days 100%
Joaie 2/10 251 days 45%
Kirsty 10/10 312 days 97%
Maguelonne 4/10 343 days 63%
Elodie 10/10 465 days 90%
RGill 8/10 496 days 87%
Miriam 10/10 526 days 87%
Felicia 7/10 526 days 81%
Marine 8/10 557 days 83%
Graeme mac 10/10 616 days 81%
Mladen Savov 10/10 616 days 81%
K M 9/10 647 days 77%
Mathieu 10/10 708 days 73%
Milly Struthers 8/10 738 days 69%
Aaron 7/10 738 days 66%
Walvins 10/10 738 days 71%
A King 8/10 800 days 64%
AJC 5/10 800 days 50%
Holly 7/10 861 days 55%
Valg 8/10 891 days 55%
Holly 9/10 922 days 52%
Linda 8/10 951 days 49%
Dale Robinson 8/10 1013 days 43%
Agnes 9/10 1013 days 43%
Gunnar&Maria 8/10 1013 days 43%
Pickles 8/10 1043 days 40%
Mayla 8/10 1043 days 40%
Marie Perret 9/10 1074 days 38%
Maartje 7/10 1104 days 33%
Fluid 10/10 1104 days 36%
Henry 9/10 1135 days 33%
J Ryder 10/10 1166 days 30%
KiwiSauce 7/10 1166 days 28%
Jolanda Krikke 8/10 1166 days 30%
Paul 10/10 1227 days 26%
Julie 9/10 1227 days 26%
Christa 9/10 1227 days 26%
Paul 9/10 1227 days 26%
Shel 6/10 1257 days 21%
wvdbos 7/10 1257 days 22%
HJR 10/10 1257 days 24%
Matthew 9/10 1316 days 20%
Isa 9/10 1316 days 20%
Haze 7/10 1316 days 19%
Willow 9/10 1347 days 18%
Paige Hayward 8/10 1408 days 15%
BerryD 9/10 1469 days 12%
Leet 8/10 1531 days 10%
Curtis 10/10 1592 days 8%
Juni 9/10 1712 days 6%
Keybags 10/10 2018 days 5%
Tessie 9/10 2046 days 4%
Rey 7/10 2108 days 4%
Natalie 10/10 2261 days 4%
Carl Bright 10/10 2261 days 4%
Dave 8/10 2291 days 4%
Lauren 10/10 2322 days 4%
Peter 9/10 2443 days 4%
Dennis Rijbroek 7/10 2565 days 3%
Adam 7/10 2565 days 3%
Mark Jarvis 7/10 2565 days 3%
Clare & Gerry 10/10 2749 days 3%
Pat Burns 7/10 2749 days 3%
Marion & Leonie 8/10 2777 days 3%
Anni 8/10 2808 days 3%
jofa972 8/10 3083 days 2%
Judy Aspinall 7/10 3433 days 2%
Beth Goodrich 8/10 3703 days 1%
Michal 10/10 4062 days 0%
Berni Hart 8/10 4209 days 0%
Cherie Marshall 8/10 4274 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Huka/Aratiatia Rapids Scenic Reserve does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

2.26% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

85%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.