Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Huka/Aratiatia Rapids Scenic Reserve.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Huka/Aratiatia Rapids Scenic Reserve

Valid Reviews

72 Valid Reviews

The Huka/Aratiatia Rapids Scenic Reserve experience has a total of 73 reviews. There are 72 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 72 valid reviews:

Rating Count Percentage
10/10 19
26%
9/10 15
21%
8/10 20
28%
7/10 14
19%
6/10 1
1%
5/10 1
1%
4/10 1
1%
3/10 0
0%
2/10 1
1%
1/10 0
0%

83.33% Average

The raw data average (mean) for all the Huka/Aratiatia Rapids Scenic Reserve valid reviews is 83.33% and is based on 72 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

83.86%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Clement 7/10 72 days 93%
Rebecca S 10/10 100 days 100%
Joaie 2/10 131 days 45%
Kirsty 10/10 192 days 98%
Maguelonne 4/10 223 days 64%
Elodie 10/10 345 days 94%
RGill 8/10 376 days 91%
Miriam 10/10 406 days 91%
Felicia 7/10 406 days 85%
Marine 8/10 437 days 88%
Graeme mac 10/10 496 days 86%
Mladen Savov 10/10 496 days 86%
K M 9/10 527 days 84%
Mathieu 10/10 588 days 81%
Milly Struthers 8/10 618 days 77%
Aaron 7/10 618 days 73%
Walvins 10/10 618 days 79%
A King 8/10 680 days 72%
AJC 5/10 680 days 56%
Holly 7/10 741 days 64%
Valg 8/10 771 days 65%
Holly 9/10 802 days 63%
Linda 8/10 831 days 60%
Dale Robinson 8/10 893 days 54%
Agnes 9/10 893 days 54%
Gunnar&Maria 8/10 893 days 54%
Pickles 8/10 923 days 50%
Mayla 8/10 923 days 50%
Marie Perret 9/10 954 days 48%
Maartje 7/10 984 days 42%
Fluid 10/10 984 days 45%
Henry 9/10 1015 days 42%
J Ryder 10/10 1046 days 40%
KiwiSauce 7/10 1046 days 37%
Jolanda Krikke 8/10 1046 days 39%
Paul 10/10 1107 days 34%
Julie 9/10 1107 days 34%
Christa 9/10 1107 days 34%
Paul 9/10 1107 days 34%
Shel 6/10 1137 days 27%
wvdbos 7/10 1137 days 30%
HJR 10/10 1137 days 32%
Matthew 9/10 1196 days 27%
Isa 9/10 1196 days 27%
Haze 7/10 1196 days 25%
Willow 9/10 1227 days 25%
Paige Hayward 8/10 1288 days 21%
BerryD 9/10 1349 days 17%
Leet 8/10 1411 days 14%
Curtis 10/10 1472 days 12%
Juni 9/10 1592 days 8%
Keybags 10/10 1898 days 4%
Tessie 9/10 1926 days 4%
Rey 7/10 1988 days 4%
Natalie 10/10 2141 days 4%
Carl Bright 10/10 2141 days 4%
Dave 8/10 2171 days 4%
Lauren 10/10 2202 days 4%
Peter 9/10 2323 days 4%
Dennis Rijbroek 7/10 2445 days 3%
Adam 7/10 2445 days 3%
Mark Jarvis 7/10 2445 days 3%
Clare & Gerry 10/10 2629 days 3%
Pat Burns 7/10 2629 days 3%
Marion & Leonie 8/10 2657 days 3%
Anni 8/10 2688 days 3%
jofa972 8/10 2963 days 2%
Judy Aspinall 7/10 3313 days 2%
Beth Goodrich 8/10 3583 days 1%
Michal 10/10 3942 days 0%
Berni Hart 8/10 4089 days 0%
Cherie Marshall 8/10 4154 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Huka/Aratiatia Rapids Scenic Reserve does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

2.06% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.