Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wairau Diversion Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
82 Valid Reviews
The Wairau Diversion Reserve experience has a total of 97 reviews. There are 82 valid reviews that are included when calculating the ranking score and 15 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 82 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
32% |
| 9/10 | 19 |
|
23% |
| 8/10 | 23 |
|
28% |
| 7/10 | 8 |
|
10% |
| 6/10 | 3 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
85.24% Average
The raw data average (mean) for all the Wairau Diversion Reserve valid reviews is 85.24% and is based on 82 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
83.43%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Reanne | 7/10 | 201 days | 96% |
| Biddy | 8/10 | 232 days | 100% |
| Kirsty | 9/10 | 260 days | 100% |
| Mel S | 8/10 | 291 days | 98% |
| Shan | 10/10 | 352 days | 98% |
| Ben | 6/10 | 352 days | 84% |
| Vera | 7/10 | 383 days | 90% |
| Charlie | 8/10 | 566 days | 84% |
| Mindy | 8/10 | 597 days | 82% |
| Lena | 10/10 | 687 days | 77% |
| Ellie | 10/10 | 687 days | 77% |
| Cucamest | 8/10 | 748 days | 70% |
| Len Cons | 8/10 | 809 days | 65% |
| Matt | 10/10 | 840 days | 63% |
| BonnieBE | 7/10 | 1448 days | 13% |
| Dana | 10/10 | 1571 days | 9% |
| Cymen Crick | 7/10 | 1783 days | 5% |
| Alicia | 7/10 | 1783 days | 5% |
| EvaBelle | 9/10 | 1783 days | 5% |
| Marianne | 2/10 | 1783 days | 2% |
| Vanessa | 8/10 | 1997 days | 5% |
| Adventure B4 Dementia | 7/10 | 2058 days | 4% |
| Valg | 7/10 | 2058 days | 4% |
| La Vie | 10/10 | 2058 days | 5% |
| Felix | 8/10 | 2117 days | 5% |
| Susan | 9/10 | 2117 days | 5% |
| Liv | 9/10 | 2117 days | 5% |
| Shalamar | 8/10 | 2148 days | 4% |
| Tammy & Nigel | 10/10 | 2178 days | 4% |
| Kevin and Dorothy | 8/10 | 2209 days | 4% |
| Shar-ron & Jim | 8/10 | 2239 days | 4% |
| Shans | 8/10 | 2331 days | 4% |
| Jack Moxon | 9/10 | 2423 days | 4% |
| Cody | 9/10 | 2423 days | 4% |
| Gini | 8/10 | 2423 days | 4% |
| Salkinnoma | 9/10 | 2483 days | 4% |
| Richard & Chris, UK | 9/10 | 2483 days | 4% |
| A smith | 10/10 | 2514 days | 4% |
| Mark | 10/10 | 2514 days | 4% |
| Dennis Rijbroek | 6/10 | 2605 days | 3% |
| Michael | 3/10 | 2728 days | 2% |
| Rick’d | 10/10 | 2758 days | 3% |
| Emma & Tom | 9/10 | 2758 days | 3% |
| Georgia | 8/10 | 2789 days | 3% |
| Hope | 8/10 | 2817 days | 3% |
| Aisling | 9/10 | 2817 days | 3% |
| Ceri | 10/10 | 2817 days | 3% |
| Gareth Jones | 8/10 | 2817 days | 3% |
| Glen Marshall UK | 10/10 | 2817 days | 3% |
| Dan | 9/10 | 2848 days | 3% |
| Marinette Kegels | 5/10 | 2848 days | 2% |
| Flatlanders | 9/10 | 2848 days | 3% |
| Martin | 10/10 | 2879 days | 3% |
| Sian | 10/10 | 2879 days | 3% |
| Ymke Huisman | 9/10 | 2879 days | 3% |
| Maëlle Salmon | 9/10 | 2879 days | 3% |
| Angela | 8/10 | 2940 days | 3% |
| Axel | 9/10 | 2940 days | 3% |
| N&V | 8/10 | 2940 days | 3% |
| Mischa | 10/10 | 2940 days | 3% |
| Lilith Prins | 10/10 | 3224 days | 2% |
| Lucie B | 6/10 | 3474 days | 2% |
| Tracey Leyston | 10/10 | 3529 days | 2% |
| Florence Boinay | 10/10 | 3554 days | 2% |
| Katie Ball | 10/10 | 3580 days | 2% |
| Vanessa Moutic | 10/10 | 3632 days | 1% |
| Mathieu Quintard | 10/10 | 3654 days | 1% |
| Jessica Stokes | 7/10 | 3753 days | 1% |
| Jessica Powell | 10/10 | 3775 days | 1% |
| Michael Quinn | 10/10 | 3811 days | 1% |
| renee verwey | 10/10 | 3907 days | 1% |
| Zdenda Barvinek | 8/10 | 3936 days | 1% |
| Jean-Michel Sautter | 8/10 | 3940 days | 1% |
| Ana Guimaraes | 8/10 | 3984 days | 1% |
| leo lionheart | 10/10 | 4098 days | 1% |
| Yann Le Gac | 9/10 | 4189 days | 0% |
| Ian | 9/10 | 4279 days | 0% |
| David Cowling | 8/10 | 4359 days | 0% |
| kim | 10/10 | 4431 days | 1% |
| Mike Fricker | 8/10 | 4584 days | 1% |
| Cymen Crick | 9/10 | 4674 days | 1% |
| Mary Carter | 9/10 | 4827 days | 1% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Wairau Diversion Reserve does not meet the criteria for any of these adjustments to apply.
2.15% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.