Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for TSS Earnslaw & Walter Peak High Country Farm.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
80 Valid Reviews
The TSS Earnslaw & Walter Peak High Country Farm experience has a total of 80 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 80 valid reviews:
The raw data average (mean) for all the TSS Earnslaw & Walter Peak High Country Farm valid reviews is 87.75% and is based on 80 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
62 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 80 valid reviews, the experience has 62 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 62 face-to-face reviews:
The raw data average (mean) for all the TSS Earnslaw & Walter Peak High Country Farm face-to-face reviews is 87.26% and is based on 62 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Vicki Hoskinson||10/10||800 days||100%|
|Lisa Peric||9/10||1043 days||27%|
|Emma Philpott||9/10||1516 days||20%|
|Rachel S||4/10||2230 days||9%|
|Mark and Kim Vincent||9/10||2322 days||11%|
|Ian Stanbury||10/10||2626 days||8%|
|Colin Billington||4/10||2648 days||6%|
|Michael Nolan||8/10||3019 days||4%|
|Mike Edwards||8/10||3066 days||3%|
|Lucy Duffy||10/10||3359 days||0%|
|Ian Bailey||9/10||3365 days||0%|
|Hayley Atkinson||10/10||3367 days||0%|
|Lyn Deavin||7/10||3368 days||0%|
|Inge Davbbert||10/10||3368 days||0%|
|Tom Connis||10/10||3384 days||0%|
|AJ van Pelt||8/10||3699 days||2%|
|Malcolm McLean||7/10||3712 days||2%|
|Rob Hitsert||9/10||3714 days||3%|
|Stephen Shearer||10/10||3719 days||3%|
|Alice Galley||9/10||3725 days||3%|
|Van den Borne||7/10||3736 days||2%|
|Robert Cox||8/10||3741 days||2%|
|Russ Turner||10/10||4073 days||3%|
|Brian Morris||9/10||4096 days||3%|
|Gordon and Joyce||10/10||4097 days||3%|
|th schuermann||10/10||4097 days||3%|
|Tony X||8/10||4110 days||2%|
|R Gilge||10/10||4111 days||3%|
|Ake Erlandsson||8/10||4111 days||2%|
|Kevin and Teresa||8/10||4115 days||2%|
|Omar Frenchy||9/10||4124 days||3%|
|Casarotti Luana||10/10||4189 days||3%|
|Eckhard Koepper||9/10||4433 days||3%|
|john west||7/10||4489 days||2%|
|Astrid Snippe||8/10||4763 days||2%|
|James Gibbs||7/10||4763 days||2%|
|Anke Bohrer||10/10||4768 days||3%|
|Judy Williamson||9/10||4769 days||3%|
|Toni Keown||9/10||4776 days||3%|
|Jennifer Baulch||9/10||4797 days||3%|
|Linda and Peter||8/10||4800 days||2%|
|Andreas Brett||8/10||4814 days||2%|
|Lisa Tame||8/10||4822 days||2%|
|Charles Price||9/10||4825 days||3%|
|Cole Penelope||10/10||4825 days||3%|
|Roger & Margaret||8/10||4835 days||2%|
|Bronwyn Gaby||9/10||4867 days||3%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The TSS Earnslaw & Walter Peak High Country Farm experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 85 days. However the TSS Earnslaw & Walter Peak High Country Farm experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The TSS Earnslaw & Walter Peak High Country Farm experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.