Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Aoraki / Mt Cook National Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
66 Valid Reviews
The Aoraki / Mt Cook National Park experience has a total of 68 reviews. There are 66 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 66 valid reviews:
The raw data average (mean) for all the Aoraki / Mt Cook National Park valid reviews is 89.09% and is based on 66 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
61 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 66 valid reviews, the experience has 61 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 61 face-to-face reviews:
The raw data average (mean) for all the Aoraki / Mt Cook National Park face-to-face reviews is 89.18% and is based on 61 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Gerry Boobis||6/10||327 days||91%|
|Tobi Guga||10/10||394 days||100%|
|Nancy Blindell||10/10||713 days||28%|
|Diego Pablos||10/10||833 days||17%|
|Anssens Weber Florie Brian||9/10||844 days||12%|
|Ixtaso Roncal||9/10||878 days||9%|
|Coralie Ambrosino||7/10||1107 days||2%|
|Tarillon Family||9/10||1110 days||2%|
|David McIntosh||8/10||1155 days||2%|
|Dawn Mulligan||9/10||1161 days||2%|
|Oliver Andres||9/10||1194 days||2%|
|Corinna Fallenbuchel||10/10||1195 days||2%|
|Fanny DeBon||9/10||1208 days||2%|
|Logan Leduc||9/10||1216 days||2%|
|Anna Grafenstein||8/10||1450 days||1%|
|Caroline Hennache||8/10||1453 days||1%|
|isabel Zander||10/10||1453 days||1%|
|Calvin Becker||10/10||1453 days||1%|
|Karen Garvin||10/10||1455 days||1%|
|Julien Joubert-Gaillard||7/10||1457 days||1%|
|Marek Heiurich||10/10||1463 days||1%|
|Linda Wainman||9/10||1482 days||1%|
|Chris Wainman||9/10||1482 days||1%|
|Ruud Biemans||7/10||1485 days||1%|
|Sarah Christman||8/10||1487 days||1%|
|Stina Hultberg||10/10||1489 days||1%|
|Denise Ewbank||9/10||1500 days||1%|
|Marius Hoffmann||8/10||1502 days||1%|
|Ene Pold||9/10||1507 days||1%|
|Henrik Suefke||10/10||1507 days||1%|
|G Ballard||10/10||1511 days||1%|
|F Ballard||9/10||1511 days||1%|
|Timothee Serres||9/10||1515 days||1%|
|Wouter Bosch||7/10||1526 days||1%|
|Claire Lieval||9/10||1532 days||1%|
|Guy David||10/10||1534 days||1%|
|Sarah Strong||10/10||1537 days||1%|
|Michael Rohn||10/10||1541 days||1%|
|Cornelia Stark||10/10||1541 days||1%|
|Thomas Roche||9/10||1546 days||1%|
|Marc Greeve||10/10||1552 days||1%|
|Christin Woelk||10/10||1814 days||1%|
|Sven Woelk||10/10||1814 days||1%|
|Audrey Ripoche||7/10||1826 days||1%|
|Kiki Wykstra||10/10||1838 days||1%|
|Enna Keet||8/10||1862 days||1%|
|Katharina Littlemann||10/10||1862 days||1%|
|Veronica and Jordi||9/10||1869 days||1%|
|Fraser Goldsmith||10/10||1874 days||1%|
|Jeanne Moustier||10/10||1891 days||0%|
|Mathieu Brias||8/10||1896 days||0%|
|Natalie Nubler||3/10||1932 days||0%|
|Stefan and Brigit and Janek||10/10||1932 days||0%|
|Oliver Kalmbach||8/10||1949 days||0%|
|Karsten Meyer||5/10||1955 days||0%|
|Kali Lohman||9/10||1956 days||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Aoraki / Mt Cook National Park does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.