Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Aoraki / Mt Cook National Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
67 Valid Reviews
The Aoraki / Mt Cook National Park experience has a total of 69 reviews. There are 67 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 67 valid reviews:
The raw data average (mean) for all the Aoraki / Mt Cook National Park valid reviews is 88.36% and is based on 67 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
61 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 67 valid reviews, the experience has 61 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 61 face-to-face reviews:
The raw data average (mean) for all the Aoraki / Mt Cook National Park face-to-face reviews is 89.18% and is based on 61 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Gerry Boobis||6/10||1728 days||79%|
|Tobi Guga||10/10||1795 days||94%|
|Nancy Blindell||10/10||2114 days||76%|
|Diego Pablos||10/10||2234 days||69%|
|Anssens Weber Florie Brian||9/10||2245 days||68%|
|Ixtaso Roncal||9/10||2279 days||66%|
|Coralie Ambrosino||7/10||2508 days||47%|
|Tarillon Family||9/10||2511 days||53%|
|David McIntosh||8/10||2556 days||47%|
|Dawn Mulligan||9/10||2562 days||50%|
|Oliver Andres||9/10||2595 days||48%|
|Corinna Fallenbuchel||10/10||2596 days||48%|
|Fanny DeBon||9/10||2609 days||47%|
|Logan Leduc||9/10||2617 days||46%|
|Anna Grafenstein||8/10||2851 days||30%|
|Caroline Hennache||8/10||2854 days||30%|
|isabel Zander||10/10||2854 days||33%|
|Calvin Becker||10/10||2854 days||33%|
|Karen Garvin||10/10||2856 days||32%|
|Julien Joubert-Gaillard||7/10||2858 days||28%|
|Marek Heiurich||10/10||2864 days||32%|
|Linda Wainman||9/10||2883 days||31%|
|Chris Wainman||9/10||2883 days||31%|
|Ruud Biemans||7/10||2886 days||27%|
|Sarah Christman||8/10||2888 days||28%|
|Stina Hultberg||10/10||2890 days||30%|
|Denise Ewbank||9/10||2901 days||30%|
|Marius Hoffmann||8/10||2903 days||28%|
|Ene Pold||9/10||2908 days||29%|
|Henrik Suefke||10/10||2908 days||29%|
|G Ballard||10/10||2912 days||29%|
|F Ballard||9/10||2912 days||29%|
|Timothee Serres||9/10||2916 days||29%|
|Wouter Bosch||7/10||2927 days||25%|
|Claire Lieval||9/10||2933 days||28%|
|Guy David||10/10||2935 days||28%|
|Sarah Strong||10/10||2938 days||28%|
|Michael Rohn||10/10||2942 days||27%|
|Cornelia Stark||10/10||2942 days||27%|
|Thomas Roche||9/10||2947 days||27%|
|Marc Greeve||10/10||2953 days||27%|
|Christin Woelk||10/10||3215 days||11%|
|Sven Woelk||10/10||3215 days||11%|
|Audrey Ripoche||7/10||3227 days||9%|
|Kiki Wykstra||10/10||3239 days||10%|
|Enna Keet||8/10||3263 days||8%|
|Katharina Littlemann||10/10||3263 days||9%|
|Veronica and Jordi||9/10||3270 days||8%|
|Fraser Goldsmith||10/10||3275 days||8%|
|Jeanne Moustier||10/10||3292 days||7%|
|Mathieu Brias||8/10||3297 days||6%|
|Natalie Nubler||3/10||3333 days||0%|
|Stefan and Brigit and Janek||10/10||3333 days||5%|
|Oliver Kalmbach||8/10||3350 days||3%|
|Karsten Meyer||5/10||3356 days||0%|
|Kali Lohman||9/10||3357 days||3%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Aoraki / Mt Cook National Park does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.