Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Aoraki / Mt Cook National Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
67 Valid Reviews
The Aoraki / Mt Cook National Park experience has a total of 69 reviews. There are 67 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 67 valid reviews:
The raw data average (mean) for all the Aoraki / Mt Cook National Park valid reviews is 88.36% and is based on 67 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
61 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 67 valid reviews, the experience has 61 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 61 face-to-face reviews:
The raw data average (mean) for all the Aoraki / Mt Cook National Park face-to-face reviews is 89.18% and is based on 61 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Gerry Boobis||6/10||1448 days||34%|
|Tobi Guga||10/10||1515 days||42%|
|Nancy Blindell||10/10||1834 days||34%|
|Diego Pablos||10/10||1954 days||31%|
|Anssens Weber Florie Brian||9/10||1965 days||31%|
|Ixtaso Roncal||9/10||1999 days||30%|
|Coralie Ambrosino||7/10||2228 days||21%|
|Tarillon Family||9/10||2231 days||24%|
|David McIntosh||8/10||2276 days||21%|
|Dawn Mulligan||9/10||2282 days||23%|
|Oliver Andres||9/10||2315 days||22%|
|Corinna Fallenbuchel||10/10||2316 days||22%|
|Fanny DeBon||9/10||2329 days||22%|
|Logan Leduc||9/10||2337 days||21%|
|Anna Grafenstein||8/10||2571 days||14%|
|Caroline Hennache||8/10||2574 days||14%|
|isabel Zander||10/10||2574 days||15%|
|Calvin Becker||10/10||2574 days||15%|
|Karen Garvin||10/10||2576 days||15%|
|Julien Joubert-Gaillard||7/10||2578 days||13%|
|Marek Heiurich||10/10||2584 days||15%|
|Linda Wainman||9/10||2603 days||15%|
|Chris Wainman||9/10||2603 days||15%|
|Ruud Biemans||7/10||2606 days||12%|
|Sarah Christman||8/10||2608 days||13%|
|Stina Hultberg||10/10||2610 days||15%|
|Denise Ewbank||9/10||2621 days||14%|
|Marius Hoffmann||8/10||2623 days||13%|
|Ene Pold||9/10||2628 days||14%|
|Henrik Suefke||10/10||2628 days||14%|
|G Ballard||10/10||2632 days||14%|
|F Ballard||9/10||2632 days||14%|
|Timothee Serres||9/10||2636 days||14%|
|Wouter Bosch||7/10||2647 days||11%|
|Claire Lieval||9/10||2653 days||13%|
|Guy David||10/10||2655 days||13%|
|Sarah Strong||10/10||2658 days||13%|
|Michael Rohn||10/10||2662 days||13%|
|Cornelia Stark||10/10||2662 days||13%|
|Thomas Roche||9/10||2667 days||13%|
|Marc Greeve||10/10||2673 days||13%|
|Christin Woelk||10/10||2935 days||6%|
|Sven Woelk||10/10||2935 days||6%|
|Audrey Ripoche||7/10||2947 days||5%|
|Kiki Wykstra||10/10||2959 days||6%|
|Enna Keet||8/10||2983 days||4%|
|Katharina Littlemann||10/10||2983 days||5%|
|Veronica and Jordi||9/10||2990 days||5%|
|Fraser Goldsmith||10/10||2995 days||5%|
|Jeanne Moustier||10/10||3012 days||4%|
|Mathieu Brias||8/10||3017 days||4%|
|Natalie Nubler||3/10||3053 days||0%|
|Stefan and Brigit and Janek||10/10||3053 days||3%|
|Oliver Kalmbach||8/10||3070 days||2%|
|Karsten Meyer||5/10||3076 days||0%|
|Kali Lohman||9/10||3077 days||3%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Aoraki / Mt Cook National Park does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.