Queenstown i-SITE Visitor Information...

Queenstown i-SITE Visitor Information Centre


69 Rankers Reviews

69 Face-to-Face

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Stunning Queenstown.
Clocktower Building Corner of Camp & Shotover Streets.
Under the Clocktower Queenstown


i-SITE Visitor Centre is the ONLY independent & impartial tourism centre in Queenstown not owned or influenced by local operators. We work for you to provide the products and information best suited to your needs! For trusted info & bookings see i-SITE.

For up-to-the-minute Queenstown visitor information and booking services, our travel consultants provide expert advice and assistance plus all of our staff have really "been there and done that" with decades of local knowledge and experience. Yes we've jet boated the rivers, skydived, bungy jumped, sipped wine at the top of a stunning mountain while the Helicopter sits waiting and climbed the largest ice glaciers. You name it we’ve done it. It's a tough job really! We only employ locals that have experienced all this region has to offer and we're constantly exploring and discovering new hidden gems to share with our visitors.

Queenstown i-SITE is the only New Zealand government endorsed tourism information part of the 90 official centres nationwide. If it doesn't say i-SITE at the door it's not official or impartial! Among the many "info centres" in this tourist town we are the only unbiased visitor service not owned or affiliated with a tourism operator. This means we're transparent and trusted locals with impartial expert advice on the best things for you to do while visiting our stunning region. For where to go, what to see and the best way of getting there see the Queenstown i-SITE Visitor Centre.

We simplify the online clutter and confusion about what to do, where to go, must see's and help you arrange it all quickly and simply. Accommodation, transport, car rental, activities, tours, sightseeing, itinerary planning or just to get your bearings! We'll look after you and make sure you have the best experience from your time in our region and when you have trouble with your trip someone else booked we'll assist you to sort it out properly for free because that's the kind of friendly people we are!

If you're looking for some good old friendly local advice, make a booking or just need directions, make sure you visit the Queenstown i-SITE Visitor Centre under the Clock Tower in the heart of Queenstown.

We can't wait to see you here - from the Queenstown i-SITE team!


Feature Value Info


South IslandQueenstown RegionQueenstown Township


  • i-SITE Centres
  • Free


Showing 13 reviews of 56.

Rebecca Wharton's avatar

Rebecca Wharton


Ranking: 9/10

Asked various questions about cycling tracks and gave us great information about the Queenstown cycle trail map. We sourced our own bikes but she also helped recommend free yoga!

Reviewed about 5 years ago and experienced in February 2015

Tom Grigg's avatar

Tom Grigg


Ranking: 10/10

Awesome customer service and very helpful.

Reviewed about 5 years ago and experienced in January 2015

Jam Boggomann's avatar

Jam Boggomann


Ranking: 10/10

Good activities and very friendly staff.

Reviewed almost 6 years ago and experienced in December 2014

Kilian Vos's avatar

Kilian Vos


Ranking: 8/10

We booked all our activities around Queenstown there, very efficient and nice staff.

Reviewed almost 6 years ago and experienced in December 2014

Avoid Camping Fines!

Each camping location is approved by a regional council in NZ. So if it shows on the map, you’re allowed to stay.

The Rankers Camping NZ app, is also in association with…

Laura and Marie's avatar

Laura and Marie


Ranking: 4/10

Not interested in you, too little information, bad consulting.

Reviewed almost 6 years ago and experienced in January 2015

Jennifer Gilbert's avatar

Jennifer Gilbert


Ranking: 10/10

We booked a backpackers in Wanaka. It was very fast and the staff were very nice. At almost all i-Sites in New Zealand, the staff are really helpful and friendly.

Reviewed almost 6 years ago

Dennis Philippi's avatar

Dennis Philippi


Ranking: 10/10

They gave us information about where to stay when we could not find anything.

Reviewed almost 6 years ago and experienced in March 2014

Jana Rutkowski's avatar

Jana Rutkowski


Ranking: 10/10

Friendly and helpful - perfect.

Reviewed almost 6 years ago and experienced in March 2014

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Helene Andersen's avatar

Helene Andersen


Ranking: 6/10

It was okay, but not the best service. The staff were not so friendly like the other ones we tried.

Reviewed over 6 years ago and experienced in March 2014

Andrea Sole's avatar

Andrea Sole


Ranking: 8/10

I got all the maps and information for the South Island.

Reviewed over 6 years ago and experienced in March 2014

Helen Olsson's avatar

Helen Olsson


Ranking: 4/10

They were a bit grumpy.

Reviewed over 6 years ago and experienced in March 2014

Manuel Bleiker's avatar

Manuel Bleiker


Ranking: 10/10

Excellent, very friendly and patient staff.

Reviewed over 6 years ago and experienced in March 2014

Lilli Erni's avatar

Lilli Erni


Ranking: 10/10

Very helpful and friendly staff. Even if there was a long line, they took their time for everyone.

Reviewed over 6 years ago and experienced in March 2014