Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Nelson i-SITE Visitor Information Centre.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Nelson i-SITE Visitor Information Centre

Valid Reviews

168 Valid Reviews

The Nelson i-SITE Visitor Information Centre experience has a total of 168 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 168 valid reviews:

Rating Count Percentage
10/10 56
33%
9/10 48
29%
8/10 37
22%
7/10 15
9%
6/10 6
4%
5/10 2
1%
4/10 1
1%
3/10 2
1%
2/10 1
1%
1/10 0
0%

Face-to-Face Reviews

166 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 168 valid reviews, the experience has 166 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 166 face-to-face reviews:

Rating Count Percentage
10/10 56
34%
9/10 46
28%
8/10 37
22%
7/10 15
9%
6/10 6
4%
5/10 2
1%
4/10 1
1%
3/10 2
1%
2/10 1
1%
1/10 0
0%

86.33% Average

The raw data average (mean) for all the Nelson i-SITE Visitor Information Centre face-to-face reviews is 86.33% and is based on 166 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Rob and Nicole 8/10 1927 days 100%
Anna Kern 10/10 2257 days 84%
Sophie Arru 8/10 2347 days 73%
Federica Miral 10/10 2397 days 74%
Francois Pierre 8/10 2400 days 70%
Laurence 10/10 2623 days 59%
Johanna Lidel 10/10 2623 days 59%
Anna Birzle 10/10 2623 days 59%
Elisabeth Ringswandl 9/10 2624 days 59%
Thomas Haslbeck 9/10 2624 days 59%
Mak Walther 9/10 2625 days 59%
Miriam Burchartz 10/10 2625 days 59%
Blandine Giusti 10/10 2625 days 59%
Lara Jakob 10/10 2626 days 59%
Eva Marsikova 10/10 2627 days 59%
Katherine Britten 9/10 2628 days 59%
Jade Cownley 10/10 2649 days 58%
Melvin Spear 9/10 2655 days 57%
Robin Sommer 9/10 2662 days 57%
Marie Weber 9/10 2670 days 56%
Emilie Normand 10/10 2675 days 56%
Ives van der Sluijs 7/10 2683 days 50%
Lukas Dost 9/10 2683 days 55%
Daniel Kueuzberger 7/10 2683 days 50%
Laura and Marie 9/10 2687 days 55%
Erik Hafuer 10/10 2704 days 54%
David and Stephan 10/10 2705 days 54%
Michael Rein 9/10 2712 days 53%
Vanessa Leverrier 10/10 2720 days 53%
Inge van Noorf 8/10 2723 days 50%
Lea Darotchetche 9/10 2891 days 41%
Greg Gilmore 8/10 2963 days 34%
Fiona Hawkins 9/10 2963 days 37%
Pelletier 7/10 2968 days 32%
Julia Schabenberger 10/10 2969 days 36%
Lola 9/10 2969 days 36%
Laura 10/10 2969 days 36%
Ryan Lieston 6/10 2970 days 29%
Manuela 7/10 2970 days 32%
Corinne 8/10 2971 days 34%
Pavel Macek 9/10 2972 days 36%
Zuzana Holubova 8/10 2972 days 34%
James Russell 9/10 2977 days 36%
Hannah Watt 9/10 2977 days 36%
Alex 9/10 2979 days 36%
Becky 8/10 2979 days 33%
Christoph Betten 5/10 2979 days 27%
Franz Birkefeld 9/10 2980 days 36%
Kathrin Lerch 5/10 2983 days 27%
Laura 10/10 2984 days 35%
Andreas Schindler 7/10 2984 days 31%
Katja 10/10 2996 days 35%
Jenny Finch 10/10 2997 days 34%
Chris Handley 8/10 2997 days 32%
Rachael Venour 8/10 2999 days 32%
Ruud Biemans 7/10 3001 days 30%
Anne Haenchen 9/10 3001 days 34%
Kathi 9/10 3001 days 34%
Jessica Wagner 6/10 3004 days 27%
Gordon Thomas 6/10 3004 days 27%
Hirsch Svenja 10/10 3004 days 34%
Mahr Svenja 8/10 3004 days 32%
Nils Erdweg 10/10 3004 days 34%
Radana Dlouha 8/10 3007 days 32%
Konrad Ullmann 9/10 3007 days 34%
Vaclav 8/10 3007 days 32%
Michael Steimel 10/10 3011 days 34%
Isabelle Bohle 10/10 3011 days 34%
Callum 8/10 3013 days 31%
Larry Majerus 10/10 3014 days 33%
Jan Majerus 10/10 3014 days 33%
Andrew Luke 9/10 3015 days 33%
Rebecca Luke 8/10 3015 days 31%
Marinette 6/10 3016 days 26%
Barbara 9/10 3016 days 33%
Gassat 8/10 3023 days 31%
Ruth Watkin 9/10 3025 days 33%
Felix 2/10 3026 days 22%
Susan 7/10 3026 days 29%
Matthias Freiling 10/10 3027 days 32%
Becky Davis 8/10 3028 days 30%
Alexis Redor 9/10 3032 days 32%
Paul Wallace 9/10 3035 days 32%
Jesse Flynn 7/10 3036 days 28%
Clarissa Krote 8/10 3041 days 29%
Ngaire Davies 9/10 3043 days 31%
Luca Willensrock 9/10 3045 days 31%
Jan Pekarek 10/10 3047 days 31%
Sharon Wang 8/10 3048 days 29%
David Esner 10/10 3049 days 31%
David Brooks 10/10 3049 days 31%
Petra Kurcova 10/10 3049 days 31%
Adam Balcar 10/10 3049 days 31%
Josefina Tassone 10/10 3050 days 31%
Anne Collet 10/10 3053 days 31%
Arnaud Memay 8/10 3053 days 29%
Rupert 10/10 3055 days 31%
Greg Fischer 10/10 3058 days 30%
Adrien Godeloup 9/10 3058 days 30%
Robert Geissler 8/10 3058 days 28%
Danica Vrsljko 9/10 3058 days 30%
Lior Bakski 8/10 3058 days 28%
Elin Paulssen 9/10 3060 days 30%
Aitnan Melman 10/10 3062 days 30%
Rebecca Alt 10/10 3063 days 30%
Julia Ahrend 10/10 3063 days 30%
jonas meier 8/10 3065 days 28%
hendrik king 9/10 3274 days 16%
Mark Wiggington 9/10 3329 days 12%
Audrey Ripoche 3/10 3342 days 7%
Miranda 9/10 3343 days 11%
Timothy 7/10 3343 days 10%
Bertrand Gilles 8/10 3348 days 10%
Katharina 9/10 3353 days 11%
Ken Milligan 9/10 3353 days 11%
Ton Martens 10/10 3357 days 10%
Katherine 10/10 3359 days 10%
Ben Martin 10/10 3359 days 10%
Camille Coombes 10/10 3359 days 10%
Mathieu Maran 9/10 3359 days 10%
Trudy Ryan 7/10 3360 days 9%
Janina Hoffmann 9/10 3361 days 10%
Thomas 9/10 3364 days 10%
Lieven De Vlaminck 10/10 3365 days 10%
Jen 8/10 3366 days 9%
Marketa 9/10 3366 days 10%
Caderet 10/10 3368 days 10%
Eddie Schwarz 8/10 3370 days 9%
Sebastian 9/10 3370 days 10%
Florent Corino 8/10 3370 days 9%
Amiot Cyriane 9/10 3370 days 10%
Lea Bulle 7/10 3370 days 8%
Valentina Fuchs 6/10 3370 days 6%
Fabian 9/10 3370 days 10%
Jonas Herrmann 7/10 3370 days 8%
Julien Panossian 8/10 3370 days 9%
Armand Poulain 8/10 3372 days 9%
Ken Jones 10/10 3373 days 9%
Patrick O'Connell 10/10 3376 days 9%
Daniel Jezak 10/10 3376 days 9%
Bjorn Hedmark 9/10 3377 days 9%
Florian Aude 7/10 3378 days 7%
Christopher Kaiser 4/10 3378 days 5%
David Lee 7/10 3378 days 7%
Collacott 10/10 3380 days 9%
Kevin Rainey 8/10 3382 days 8%
Fabian Koitka 10/10 3386 days 9%
Jenny Pullenger 7/10 3386 days 7%
Christopher Saunders 10/10 3408 days 7%
Rob 8/10 3442 days 4%
Wenmechers 8/10 3446 days 4%
Hans 10/10 3446 days 5%
Moorman 6/10 3447 days 2%
Timo Maschke 10/10 3447 days 4%
Brian Howe 10/10 3449 days 4%
Darren Abbott 9/10 3449 days 4%
Alexandra van den Brack 8/10 3453 days 3%
Terry Coles 8/10 3456 days 3%
Kevin Blom 8/10 3460 days 3%
Gerard van de Ven 9/10 3461 days 4%
Judy 10/10 3465 days 3%
Julie Lamart 8/10 3465 days 3%
Shannon Taylor 10/10 3465 days 3%
Julia Ramseier 9/10 3468 days 3%
Lotte Uneken 8/10 3468 days 2%
Bodil Andersen 10/10 3471 days 3%
Megan Child 3/10 3473 days 0%
Anna 9/10 3698 days 25%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Nelson i-SITE Visitor Information Centre does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

88%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.