Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Blenheim i-SITE Visitor Information Centre.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Blenheim i-SITE Visitor Information Centre

Valid Reviews

31 Valid Reviews

The Blenheim i-SITE Visitor Information Centre experience has a total of 32 reviews. There are 31 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 31 valid reviews:

Rating Count Percentage
10/10 9
29%
9/10 6
19%
8/10 5
16%
7/10 3
10%
6/10 3
10%
5/10 2
6%
4/10 1
3%
3/10 0
0%
2/10 1
3%
1/10 1
3%

77.42% Average

The raw data average (mean) for all the Blenheim i-SITE Visitor Information Centre valid reviews is 77.42% and is based on 31 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

30 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 31 valid reviews, the experience has 30 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 30 face-to-face reviews:

Rating Count Percentage
10/10 8
27%
9/10 6
20%
8/10 5
17%
7/10 3
10%
6/10 3
10%
5/10 2
7%
4/10 1
3%
3/10 0
0%
2/10 1
3%
1/10 1
3%

76.67% Average

The raw data average (mean) for all the Blenheim i-SITE Visitor Information Centre face-to-face reviews is 76.67% and is based on 30 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.41%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
John Romero 10/10 2079 days 100%
Sofie Jebsen 10/10 2671 days 60%
Melvin Spear 10/10 2701 days 58%
Kamil Benes 9/10 2716 days 57%
Jiri Blecha 10/10 2716 days 57%
Katie Stillman 10/10 2755 days 54%
Jan Suoboda 6/10 2902 days 35%
Paolo Cases 10/10 3029 days 35%
Rosie 7/10 3047 days 30%
Anne Courtenay 10/10 3054 days 33%
Leon Courtney 9/10 3054 days 33%
Bex Hyland 9/10 3056 days 33%
Marvin Koever 7/10 3061 days 29%
Ann Winter 9/10 3065 days 33%
Max Tetzlaff 4/10 3073 days 24%
Philipp 8/10 3087 days 29%
Piotr Jurkowski 9/10 3091 days 31%
Hendrik Schanz 5/10 3099 days 23%
Sarah Strong 8/10 3099 days 28%
Philip Gosemann 6/10 3099 days 24%
kamil Benes 10/10 3103 days 30%
Moulou Ludonvic 9/10 3111 days 30%
Menu 5/10 3402 days 6%
Karina Gratz 1/10 3416 days 4%
Dupont 8/10 3418 days 8%
Francois Marchar 8/10 3422 days 8%
Gordon and Jenny Subritzky 7/10 3429 days 6%
Christopher Saunders 8/10 3454 days 5%
Anne and John 6/10 3501 days 1%
Joanna 2/10 3508 days 0%
John Freeman 10/10 3518 days 2%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Blenheim i-SITE Visitor Information Centre does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

85%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.