Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura i-SITE Visitor Information Centre.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Kaikoura i-SITE Visitor Information Centre

Valid Reviews

55 Valid Reviews

The Kaikoura i-SITE Visitor Information Centre experience has a total of 55 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 55 valid reviews:

Rating Count Percentage
10/10 14
25%
9/10 14
25%
8/10 20
36%
7/10 4
7%
6/10 2
4%
5/10 0
0%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.45% Average

The raw data average (mean) for all the Kaikoura i-SITE Visitor Information Centre valid reviews is 85.45% and is based on 55 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

51 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 55 valid reviews, the experience has 51 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 51 face-to-face reviews:

Rating Count Percentage
10/10 12
24%
9/10 14
27%
8/10 19
37%
7/10 3
6%
6/10 2
4%
5/10 0
0%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.29% Average

The raw data average (mean) for all the Kaikoura i-SITE Visitor Information Centre face-to-face reviews is 85.29% and is based on 51 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.63%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
S Weslake 7/10 1334 days 100%
Lenka Korinkova 9/10 2417 days 51%
Jiri Benda 9/10 2417 days 51%
Blandine Giusti 8/10 2419 days 47%
Christoph 8/10 2420 days 47%
Dieter Schmees 8/10 2501 days 43%
Erick Meevers 8/10 2507 days 43%
Inge van Noorf 7/10 2517 days 40%
Candice Bergon 8/10 2526 days 42%
Astrid Egesten 8/10 2527 days 42%
Betty Lou 10/10 2549 days 44%
angela neilsen 10/10 2703 days 35%
Boneschova Jarka 10/10 2764 days 32%
Brian Lexmond 9/10 2767 days 31%
Helen Olsson 8/10 2771 days 29%
Heike Heller 9/10 2773 days 31%
Laura 9/10 2789 days 30%
Katja 10/10 2790 days 30%
Benoit Irissou 8/10 2795 days 27%
Antoine 8/10 2804 days 27%
Louison Laissus 7/10 2804 days 25%
Maria = Moller Hansen 10/10 2806 days 29%
Thomas Zilio 8/10 2812 days 27%
Bill 8/10 2821 days 26%
Saskia 8/10 2821 days 26%
Bella Danaher 9/10 2832 days 28%
Daniel Danamer 10/10 2832 days 28%
Sanne Sprogoe Borgaa 8/10 2835 days 25%
Lars Borgaa 9/10 2835 days 28%
Renee van der Syde 9/10 2838 days 27%
Martha Horst 9/10 2838 days 27%
Julia Amberger 9/10 2845 days 27%
Anthony Brown 10/10 2847 days 27%
balesdent 8/10 2851 days 24%
Lara Mroseck 10/10 2852 days 27%
Robert Geissler 10/10 2852 days 27%
Andrew Cattanach 8/10 2854 days 24%
Rey Germain 9/10 3136 days 11%
Brandon Wells 9/10 3147 days 10%
Katya Verikaitis 6/10 3153 days 5%
Paul Taylor 6/10 3153 days 5%
Janina Hoffmann 8/10 3155 days 8%
Lorraine Walker 9/10 3162 days 9%
Malgorzata 10/10 3164 days 9%
Michal 10/10 3164 days 9%
Przemystaw Tymizyszyn 9/10 3164 days 9%
Lagunegrand 7/10 3176 days 6%
Nadine 8/10 3232 days 4%
Sandra and Thomas 10/10 3238 days 5%
David and Sally Wallis 8/10 3241 days 4%
Lydia Holleman 4/10 3241 days 0%
Urs Kloter 8/10 3241 days 4%
Sasha and Sandra Bonavia 10/10 3250 days 4%
C Schaap 8/10 3261 days 3%
John Freeman 10/10 3266 days 3%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Kaikoura i-SITE Visitor Information Centre does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

86%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.