Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura i-SITE Visitor Information Centre.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Kaikoura i-SITE Visitor Information Centre

Valid Reviews

55 Valid Reviews

The Kaikoura i-SITE Visitor Information Centre experience has a total of 55 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 55 valid reviews:

Rating Count Percentage
10/10 14
25%
9/10 14
25%
8/10 20
36%
7/10 4
7%
6/10 2
4%
5/10 0
0%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.45% Average

The raw data average (mean) for all the Kaikoura i-SITE Visitor Information Centre valid reviews is 85.45% and is based on 55 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

51 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 55 valid reviews, the experience has 51 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 51 face-to-face reviews:

Rating Count Percentage
10/10 12
24%
9/10 14
27%
8/10 19
37%
7/10 3
6%
6/10 2
4%
5/10 0
0%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.29% Average

The raw data average (mean) for all the Kaikoura i-SITE Visitor Information Centre face-to-face reviews is 85.29% and is based on 51 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.72%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
S Weslake 7/10 1063 days 100%
Lenka Korinkova 9/10 2146 days 52%
Jiri Benda 9/10 2146 days 52%
Blandine Giusti 8/10 2148 days 48%
Christoph 8/10 2149 days 48%
Dieter Schmees 8/10 2230 days 44%
Erick Meevers 8/10 2236 days 43%
Inge van Noorf 7/10 2246 days 40%
Candice Bergon 8/10 2255 days 42%
Astrid Egesten 8/10 2256 days 42%
Betty Lou 10/10 2278 days 45%
angela neilsen 10/10 2432 days 37%
Boneschova Jarka 10/10 2493 days 33%
Brian Lexmond 9/10 2496 days 33%
Helen Olsson 8/10 2500 days 30%
Heike Heller 9/10 2502 days 33%
Laura 9/10 2518 days 32%
Katja 10/10 2519 days 32%
Benoit Irissou 8/10 2524 days 29%
Antoine 8/10 2533 days 28%
Louison Laissus 7/10 2533 days 26%
Maria = Moller Hansen 10/10 2535 days 31%
Thomas Zilio 8/10 2541 days 28%
Bill 8/10 2550 days 27%
Saskia 8/10 2550 days 27%
Bella Danaher 9/10 2561 days 30%
Daniel Danamer 10/10 2561 days 30%
Sanne Sprogoe Borgaa 8/10 2564 days 27%
Lars Borgaa 9/10 2564 days 29%
Renee van der Syde 9/10 2567 days 29%
Martha Horst 9/10 2567 days 29%
Julia Amberger 9/10 2574 days 29%
Anthony Brown 10/10 2576 days 29%
balesdent 8/10 2580 days 26%
Lara Mroseck 10/10 2581 days 29%
Robert Geissler 10/10 2581 days 29%
Andrew Cattanach 8/10 2583 days 26%
Rey Germain 9/10 2865 days 13%
Brandon Wells 9/10 2876 days 13%
Katya Verikaitis 6/10 2882 days 5%
Paul Taylor 6/10 2882 days 5%
Janina Hoffmann 8/10 2884 days 10%
Lorraine Walker 9/10 2891 days 12%
Malgorzata 10/10 2893 days 12%
Michal 10/10 2893 days 12%
Przemystaw Tymizyszyn 9/10 2893 days 12%
Lagunegrand 7/10 2905 days 8%
Nadine 8/10 2961 days 6%
Sandra and Thomas 10/10 2967 days 8%
David and Sally Wallis 8/10 2970 days 6%
Lydia Holleman 4/10 2970 days 0%
Urs Kloter 8/10 2970 days 6%
Sasha and Sandra Bonavia 10/10 2979 days 7%
C Schaap 8/10 2990 days 5%
John Freeman 10/10 2995 days 6%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Kaikoura i-SITE Visitor Information Centre does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

86%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.