Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura i-SITE Visitor Information Centre.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Kaikoura i-SITE Visitor Information Centre

Valid Reviews

55 Valid Reviews

The Kaikoura i-SITE Visitor Information Centre experience has a total of 55 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 55 valid reviews:

Rating Count Percentage
10/10 14
25%
9/10 14
25%
8/10 20
36%
7/10 4
7%
6/10 2
4%
5/10 0
0%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.45% Average

The raw data average (mean) for all the Kaikoura i-SITE Visitor Information Centre valid reviews is 85.45% and is based on 55 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

51 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 55 valid reviews, the experience has 51 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 51 face-to-face reviews:

Rating Count Percentage
10/10 12
24%
9/10 14
27%
8/10 19
37%
7/10 3
6%
6/10 2
4%
5/10 0
0%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.29% Average

The raw data average (mean) for all the Kaikoura i-SITE Visitor Information Centre face-to-face reviews is 85.29% and is based on 51 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.71%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
S Weslake 7/10 1138 days 100%
Lenka Korinkova 9/10 2221 days 53%
Jiri Benda 9/10 2221 days 53%
Blandine Giusti 8/10 2223 days 49%
Christoph 8/10 2224 days 48%
Dieter Schmees 8/10 2305 days 44%
Erick Meevers 8/10 2311 days 44%
Inge van Noorf 7/10 2321 days 40%
Candice Bergon 8/10 2330 days 43%
Astrid Egesten 8/10 2331 days 43%
Betty Lou 10/10 2354 days 45%
angela neilsen 10/10 2507 days 37%
Boneschova Jarka 10/10 2568 days 33%
Brian Lexmond 9/10 2571 days 33%
Helen Olsson 8/10 2575 days 30%
Heike Heller 9/10 2577 days 33%
Laura 9/10 2593 days 32%
Katja 10/10 2594 days 32%
Benoit Irissou 8/10 2599 days 29%
Antoine 8/10 2608 days 28%
Louison Laissus 7/10 2608 days 26%
Maria = Moller Hansen 10/10 2610 days 31%
Thomas Zilio 8/10 2616 days 28%
Bill 8/10 2625 days 27%
Saskia 8/10 2625 days 27%
Bella Danaher 9/10 2636 days 30%
Daniel Danamer 10/10 2636 days 30%
Sanne Sprogoe Borgaa 8/10 2639 days 27%
Lars Borgaa 9/10 2639 days 29%
Renee van der Syde 9/10 2642 days 29%
Martha Horst 9/10 2642 days 29%
Julia Amberger 9/10 2649 days 29%
Anthony Brown 10/10 2651 days 29%
balesdent 8/10 2655 days 26%
Lara Mroseck 10/10 2656 days 29%
Robert Geissler 10/10 2656 days 29%
Andrew Cattanach 8/10 2658 days 26%
Rey Germain 9/10 2940 days 13%
Brandon Wells 9/10 2951 days 12%
Katya Verikaitis 6/10 2957 days 5%
Paul Taylor 6/10 2957 days 5%
Janina Hoffmann 8/10 2959 days 10%
Lorraine Walker 9/10 2966 days 11%
Malgorzata 10/10 2968 days 11%
Michal 10/10 2968 days 11%
Przemystaw Tymizyszyn 9/10 2968 days 11%
Lagunegrand 7/10 2980 days 7%
Nadine 8/10 3036 days 6%
Sandra and Thomas 10/10 3042 days 7%
David and Sally Wallis 8/10 3045 days 5%
Lydia Holleman 4/10 3045 days 0%
Urs Kloter 8/10 3045 days 5%
Sasha and Sandra Bonavia 10/10 3054 days 7%
C Schaap 8/10 3065 days 4%
John Freeman 10/10 3070 days 6%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Kaikoura i-SITE Visitor Information Centre does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

86%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.