Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura i-SITE Visitor Information Centre.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Kaikoura i-SITE Visitor Information Centre

Valid Reviews

55 Valid Reviews

The Kaikoura i-SITE Visitor Information Centre experience has a total of 55 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 55 valid reviews:

Rating Count Percentage
10/10 14
25%
9/10 14
25%
8/10 20
36%
7/10 4
7%
6/10 2
4%
5/10 0
0%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.45% Average

The raw data average (mean) for all the Kaikoura i-SITE Visitor Information Centre valid reviews is 85.45% and is based on 55 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

51 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 55 valid reviews, the experience has 51 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 51 face-to-face reviews:

Rating Count Percentage
10/10 12
24%
9/10 14
27%
8/10 19
37%
7/10 3
6%
6/10 2
4%
5/10 0
0%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.29% Average

The raw data average (mean) for all the Kaikoura i-SITE Visitor Information Centre face-to-face reviews is 85.29% and is based on 51 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.68%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
S Weslake 7/10 1211 days 100%
Lenka Korinkova 9/10 2294 days 52%
Jiri Benda 9/10 2294 days 52%
Blandine Giusti 8/10 2296 days 48%
Christoph 8/10 2297 days 48%
Dieter Schmees 8/10 2378 days 44%
Erick Meevers 8/10 2384 days 43%
Inge van Noorf 7/10 2394 days 40%
Candice Bergon 8/10 2403 days 42%
Astrid Egesten 8/10 2404 days 42%
Betty Lou 10/10 2427 days 45%
angela neilsen 10/10 2580 days 36%
Boneschova Jarka 10/10 2641 days 33%
Brian Lexmond 9/10 2644 days 33%
Helen Olsson 8/10 2648 days 30%
Heike Heller 9/10 2650 days 32%
Laura 9/10 2666 days 31%
Katja 10/10 2667 days 31%
Benoit Irissou 8/10 2672 days 28%
Antoine 8/10 2681 days 28%
Louison Laissus 7/10 2681 days 26%
Maria = Moller Hansen 10/10 2683 days 30%
Thomas Zilio 8/10 2689 days 27%
Bill 8/10 2698 days 27%
Saskia 8/10 2698 days 27%
Bella Danaher 9/10 2709 days 29%
Daniel Danamer 10/10 2709 days 29%
Sanne Sprogoe Borgaa 8/10 2712 days 26%
Lars Borgaa 9/10 2712 days 29%
Renee van der Syde 9/10 2715 days 29%
Martha Horst 9/10 2715 days 29%
Julia Amberger 9/10 2722 days 28%
Anthony Brown 10/10 2724 days 28%
balesdent 8/10 2728 days 25%
Lara Mroseck 10/10 2729 days 28%
Robert Geissler 10/10 2729 days 28%
Andrew Cattanach 8/10 2731 days 25%
Rey Germain 9/10 3013 days 12%
Brandon Wells 9/10 3024 days 11%
Katya Verikaitis 6/10 3030 days 5%
Paul Taylor 6/10 3030 days 5%
Janina Hoffmann 8/10 3032 days 9%
Lorraine Walker 9/10 3039 days 11%
Malgorzata 10/10 3041 days 10%
Michal 10/10 3041 days 10%
Przemystaw Tymizyszyn 9/10 3041 days 10%
Lagunegrand 7/10 3053 days 7%
Nadine 8/10 3109 days 5%
Sandra and Thomas 10/10 3115 days 6%
David and Sally Wallis 8/10 3118 days 5%
Lydia Holleman 4/10 3118 days 0%
Urs Kloter 8/10 3118 days 5%
Sasha and Sandra Bonavia 10/10 3127 days 6%
C Schaap 8/10 3138 days 4%
John Freeman 10/10 3143 days 5%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Kaikoura i-SITE Visitor Information Centre does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

86%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.