Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Wanaka i-SITE Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
66 Valid Reviews
The Lake Wanaka i-SITE Visitor Information Centre experience has a total of 67 reviews. There are 66 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 66 valid reviews:
The raw data average (mean) for all the Lake Wanaka i-SITE Visitor Information Centre valid reviews is 82.88% and is based on 66 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
63 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 66 valid reviews, the experience has 63 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 63 face-to-face reviews:
The raw data average (mean) for all the Lake Wanaka i-SITE Visitor Information Centre face-to-face reviews is 82.38% and is based on 63 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|S Weslake||10/10||887 days||11.86||100%|
|Ixtaso Roncal||8/10||1741 days||3.55||21%|
|Christop Grepper||9/10||1970 days||3.29||19%|
|Regula Hammer||9/10||1970 days||3.29||19%|
|Charles Aubry||10/10||2005 days||3.22||18%|
|Elisa Felising||8/10||2007 days||3.05||17%|
|Hubert Schmid||10/10||2127 days||2.98||16%|
|Ane Didriksen||8/10||2314 days||2.48||11%|
|Iris Anette Berger||7/10||2314 days||2.38||10%|
|Douglas Yeates||7/10||2314 days||2.38||10%|
|Martin Sajdok||10/10||2319 days||2.6||12%|
|Claudia Hillebrand||8/10||2321 days||2.47||11%|
|Petra Albrchtoval||6/10||2340 days||2.13||8%|
|Helene Andersen||9/10||2343 days||2.56||12%|
|Claudia Bauch||10/10||2346 days||2.55||12%|
|Daniel Robledo||9/10||2349 days||2.55||12%|
|Maria Camen Santos Lopez||10/10||2349 days||2.55||12%|
|Joris Giullemot||10/10||2350 days||2.54||12%|
|Olivier Carval||7/10||2350 days||2.32||10%|
|Bex Hyland||9/10||2357 days||2.53||12%|
|Mirjam Betschart||8/10||2362 days||2.39||10%|
|Manuela Michelbach||6/10||2365 days||2.09||8%|
|Lopez Anandine||8/10||2365 days||2.39||10%|
|Sybille Willenbrock||9/10||2370 days||2.5||12%|
|F Ballard||9/10||2374 days||2.5||11%|
|Christina Habranke||10/10||2388 days||2.47||11%|
|Wouter Bosch||10/10||2389 days||2.47||11%|
|Derek Knight||10/10||2390 days||2.47||11%|
|Julia Kallenbach||10/10||2393 days||2.46||11%|
|Gilad Itzkovitz||10/10||2396 days||2.45||11%|
|Doran Swartz||8/10||2397 days||2.33||10%|
|Hindrek Lind||5/10||2399 days||1.98||7%|
|Anne and Steve Bartlett||9/10||2399 days||2.45||11%|
|Danyelle Miller||8/10||2399 days||2.33||10%|
|Elly Zimmer||2/10||2414 days||1.81||5%|
|Paige Galbraith||7/10||2415 days||2.2||9%|
|hendrik king||10/10||2621 days||2.01||7%|
|Michael Heuer||10/10||2690 days||1.88||6%|
|Supiot Zudovic||10/10||2695 days||1.87||6%|
|Maria Klister||5/10||2697 days||1.51||2%|
|Bettina Fluhrer||8/10||2698 days||1.77||5%|
|Tom Somers||9/10||2699 days||1.86||5%|
|Galen Licht||7/10||2701 days||1.69||4%|
|Lea Scheuvens||9/10||2703 days||1.85||5%|
|Petra Blumberg||10/10||2719 days||1.82||5%|
|Enna Keet||8/10||2725 days||1.72||4%|
|Tim Sautter||10/10||2726 days||1.81||5%|
|Peter Moederer||10/10||2730 days||1.8||5%|
|Fabian and Teresa||3/10||2734 days||1.38||1%|
|Margaret and Derek McNeil||7/10||2788 days||1.54||2%|
|Martyn Kool||9/10||2789 days||1.68||4%|
|Al Stuart||10/10||2790 days||1.68||4%|
|Sharon Yates||10/10||2791 days||1.68||4%|
|Jonathan Vondette||9/10||2794 days||1.68||4%|
|Natalie Nubler||4/10||2795 days||1.32||0%|
|Benedicte and Mathilde Colas||8/10||2806 days||1.57||3%|
|Alex Laidlaw||8/10||2810 days||1.56||3%|
|Ton Franke||4/10||2819 days||1.28||0%|
|Marjo Cousijn||9/10||2820 days||1.62||3%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lake Wanaka i-SITE Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.