Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Wanaka i-SITE Visitor Information Centre.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lake Wanaka i-SITE Visitor Information Centre

Valid Reviews

66 Valid Reviews

The Lake Wanaka i-SITE Visitor Information Centre experience has a total of 67 reviews. There are 66 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 66 valid reviews:

Rating Count Percentage
10/10 21
32%
9/10 14
21%
8/10 15
23%
7/10 8
12%
6/10 2
3%
5/10 2
3%
4/10 2
3%
3/10 1
2%
2/10 1
2%
1/10 0
0%

82.88% Average

The raw data average (mean) for all the Lake Wanaka i-SITE Visitor Information Centre valid reviews is 82.88% and is based on 66 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

63 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 66 valid reviews, the experience has 63 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 63 face-to-face reviews:

Rating Count Percentage
10/10 19
30%
9/10 14
22%
8/10 14
22%
7/10 8
13%
6/10 2
3%
5/10 2
3%
4/10 2
3%
3/10 1
2%
2/10 1
2%
1/10 0
0%

82.38% Average

The raw data average (mean) for all the Lake Wanaka i-SITE Visitor Information Centre face-to-face reviews is 82.38% and is based on 63 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.15%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
S Weslake 10/10 1175 days 100%
Ixtaso Roncal 8/10 2029 days 54%
Christop Grepper 9/10 2258 days 47%
Regula Hammer 9/10 2258 days 47%
Charles Aubry 10/10 2293 days 45%
Elisa Felising 8/10 2295 days 42%
Barbara 10/10 2344 days 43%
Hubert Schmid 10/10 2415 days 39%
Ane Didriksen 8/10 2602 days 28%
Iris Anette Berger 7/10 2602 days 26%
Douglas Yeates 7/10 2602 days 26%
Stefanie 7/10 2604 days 26%
Martin Sajdok 10/10 2607 days 30%
Claudia Hillebrand 8/10 2609 days 27%
Mark 8/10 2618 days 27%
Petra Albrchtoval 6/10 2628 days 20%
Helene Andersen 9/10 2631 days 29%
Claudia Bauch 10/10 2634 days 29%
Daniel Robledo 9/10 2637 days 29%
Maria Camen Santos Lopez 10/10 2637 days 29%
Joris Giullemot 10/10 2638 days 28%
Mara 8/10 2638 days 26%
Olivier Carval 7/10 2638 days 24%
Bex Hyland 9/10 2645 days 28%
Mirjam Betschart 8/10 2650 days 25%
Manuela Michelbach 6/10 2653 days 19%
Lopez Anandine 8/10 2653 days 25%
Sybille Willenbrock 9/10 2658 days 28%
F Ballard 9/10 2662 days 27%
Christina Habranke 10/10 2676 days 27%
Wouter Bosch 10/10 2677 days 27%
Derek Knight 10/10 2678 days 27%
Julia Kallenbach 10/10 2681 days 26%
Gilad Itzkovitz 10/10 2684 days 26%
Doran Swartz 8/10 2685 days 24%
Hindrek Lind 5/10 2687 days 17%
Anne and Steve Bartlett 9/10 2687 days 26%
Danyelle Miller 8/10 2687 days 24%
Susser 9/10 2688 days 26%
Elly Zimmer 2/10 2702 days 14%
Paige Galbraith 7/10 2703 days 21%
hendrik king 10/10 2909 days 15%
Michael Heuer 10/10 2978 days 12%
Supiot Zudovic 10/10 2983 days 12%
Maria Klister 5/10 2985 days 5%
Bettina Fluhrer 8/10 2986 days 10%
Marie 8/10 2986 days 10%
Tom Somers 9/10 2987 days 11%
Galen Licht 7/10 2989 days 8%
Lea Scheuvens 9/10 2991 days 11%
Petra Blumberg 10/10 3007 days 10%
Enna Keet 8/10 3013 days 9%
Tim Sautter 10/10 3014 days 10%
Peter Moederer 10/10 3018 days 10%
Fabian and Teresa 3/10 3022 days 3%
Margaret and Derek McNeil 7/10 3076 days 5%
Martyn Kool 9/10 3077 days 7%
Marieke 7/10 3077 days 5%
Al Stuart 10/10 3078 days 7%
Sharon Yates 10/10 3079 days 7%
Jonathan Vondette 9/10 3082 days 7%
Natalie Nubler 4/10 3083 days 1%
Benedicte and Mathilde Colas 8/10 3094 days 5%
Alex Laidlaw 8/10 3098 days 5%
Ton Franke 4/10 3107 days 0%
Marjo Cousijn 9/10 3108 days 6%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Lake Wanaka i-SITE Visitor Information Centre does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

85%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.