Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Picton i-SITE Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
67 Valid Reviews
The Picton i-SITE Visitor Information Centre experience has a total of 67 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 67 valid reviews:
The raw data average (mean) for all the Picton i-SITE Visitor Information Centre valid reviews is 78.81% and is based on 67 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
64 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 67 valid reviews, the experience has 64 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 64 face-to-face reviews:
The raw data average (mean) for all the Picton i-SITE Visitor Information Centre face-to-face reviews is 79.53% and is based on 64 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Sebastian Heinzelmann||10/10||1775 days||10%|
|Ahmed Mohsen Aly||5/10||1908 days||6%|
|Stuart Cook||9/10||2143 days||7%|
|Nina Müller||7/10||2169 days||6%|
|Leonie Jennings||8/10||2187 days||6%|
|Marie Weber||9/10||2188 days||7%|
|Damaris Mayer||6/10||2193 days||5%|
|Jamie McArthur||8/10||2204 days||6%|
|Bart Hanssen||6/10||2222 days||5%|
|Jutta Bernhart||9/10||2236 days||6%|
|Nils Demattio||10/10||2240 days||6%|
|Jan-Peter Stripp||8/10||2487 days||4%|
|Paula Renton||6/10||2495 days||3%|
|Romina De Hill||10/10||2517 days||4%|
|Tom Hill||8/10||2517 days||4%|
|Sergey Pronkin||7/10||2522 days||4%|
|Nina Helmling||6/10||2522 days||3%|
|Katja Kraffzik||10/10||2523 days||4%|
|Vera Kreipe||10/10||2524 days||4%|
|Maria = Moller Hansen||10/10||2530 days||4%|
|Steven Lotrian||7/10||2533 days||3%|
|Klaus Petersen||7/10||2537 days||3%|
|Anna Guzewiez||9/10||2538 days||4%|
|Marc Engstle||6/10||2541 days||3%|
|Leeann Newton||9/10||2545 days||4%|
|Jan Pekarek||10/10||2565 days||4%|
|Lenka Dvorauova||9/10||2565 days||4%|
|Johanna Bak||10/10||2566 days||4%|
|Greg Fischer||10/10||2576 days||4%|
|Chen Levin||5/10||2576 days||2%|
|jonas meier||8/10||2583 days||3%|
|Peter elsleysams||8/10||2585 days||3%|
|Paul Balfour||7/10||2588 days||3%|
|Anton Thisted||8/10||2851 days||2%|
|Josefine Sjodin||8/10||2851 days||2%|
|Lorraine Doyle||3/10||2870 days||0%|
|Sean Hurley||2/10||2870 days||0%|
|Sarah Horn||8/10||2872 days||1%|
|Sebastian Russell-Smits||9/10||2872 days||2%|
|Gale Willcocks||9/10||2877 days||2%|
|Glenn Surzur||8/10||2880 days||1%|
|Will and Taylor||4/10||2884 days||0%|
|Michal Maly||10/10||2910 days||1%|
|Tanja and Pascal||3/10||2914 days||0%|
|Sue Kieseker||9/10||2959 days||1%|
|Sandra and Thomas||10/10||2962 days||1%|
|Jackie and Brian||8/10||2966 days||1%|
|Lisa Blake||7/10||2990 days||0%|
|Megan Child||10/10||2991 days||1%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Picton i-SITE Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.