Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taupo i-SITE Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Taupo i-SITE Visitor Information Centre
Valid Reviews
87 Valid Reviews
The Taupo i-SITE Visitor Information Centre experience has a total of 88 reviews. There are 87 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 87 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
25% |
| 9/10 | 18 |
|
21% |
| 8/10 | 24 |
|
28% |
| 7/10 | 8 |
|
9% |
| 6/10 | 7 |
|
8% |
| 5/10 | 1 |
|
1% |
| 4/10 | 3 |
|
3% |
| 3/10 | 2 |
|
2% |
| 2/10 | 2 |
|
2% |
| 1/10 | 0 |
|
0% |
80.34% Average
The raw data average (mean) for all the Taupo i-SITE Visitor Information Centre valid reviews is 80.34% and is based on 87 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
86 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 87 valid reviews, the experience has 86 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 86 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 21 |
|
24% |
| 9/10 | 18 |
|
21% |
| 8/10 | 24 |
|
28% |
| 7/10 | 8 |
|
9% |
| 6/10 | 7 |
|
8% |
| 5/10 | 1 |
|
1% |
| 4/10 | 3 |
|
3% |
| 3/10 | 2 |
|
2% |
| 2/10 | 2 |
|
2% |
| 1/10 | 0 |
|
0% |
80.12% Average
The raw data average (mean) for all the Taupo i-SITE Visitor Information Centre face-to-face reviews is 80.12% and is based on 86 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.60%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| Jane Jacobs | 10/10 | 913 days | 10.25 | 100% | |
| Johanna Lidel | 10/10 | 1845 days |  |
3.53 | 25% |
| Amelie Eschenbach | 10/10 | 1845 days | |
3.53 | 25% |
| Naelan Le Borgue | 7/10 | 1848 days | |
3.21 | 21% |
| Michael Stibor | 9/10 | 1849 days | |
3.52 | 24% |
| Nicol | 4/10 | 1886 days | |
2.73 | 16% |
| Marie Weber | 10/10 | 1892 days | |
3.44 | 24% |
| Sue Hempstead | 8/10 | 1893 days | |
3.27 | 22% |
| Lukas Dost | 8/10 | 1905 days | |
3.24 | 21% |
| Sophie Huybrechts | 9/10 | 1939 days | |
3.35 | 22% |
| Bram and Laura | 6/10 | 1948 days | |
2.76 | 16% |
| Cecilia Anderson | 3/10 | 2194 days | |
2.19 | 10% |
| Mattias | 4/10 | 2194 days | |
2.25 | 10% |
| Doreen Gendel | 10/10 | 2202 days | |
2.83 | 17% |
| Christina | 10/10 | 2205 days | |
2.83 | 17% |
| Kathrin Lerch | 8/10 | 2205 days | |
2.69 | 15% |
| Meredith Griffiths | 8/10 | 2211 days | |
2.68 | 15% |
| Philippe Chiasson | 8/10 | 2211 days | |
2.68 | 15% |
| Stephen Revah | 9/10 | 2220 days | |
2.8 | 16% |
| Hadler | 9/10 | 2224 days | |
2.79 | 16% |
| Christine Helleiner | 10/10 | 2224 days | |
2.79 | 16% |
| Steffen | 8/10 | 2226 days | |
2.65 | 15% |
| Sergey Pronkin | 9/10 | 2226 days | |
2.79 | 16% |
| Nina Helmling | 8/10 | 2226 days | |
2.65 | 15% |
| Tobias Thull | 9/10 | 2226 days | |
2.79 | 16% |
| Sara Clausen | 8/10 | 2229 days | |
2.64 | 15% |
| Marieke Feyteres | 8/10 | 2229 days | |
2.64 | 15% |
| Isabelle Bohle | 10/10 | 2233 days | |
2.77 | 16% |
| Ian Garner | 9/10 | 2236 days | |
2.77 | 16% |
| Steven Lotrian | 7/10 | 2237 days | |
2.52 | 13% |
| Marvin Koever | 10/10 | 2237 days | |
2.77 | 16% |
| Max Meternich | 10/10 | 2237 days | |
2.77 | 16% |
| Philip Donachie | 10/10 | 2239 days | |
2.76 | 16% |
| Luisa Bach | 10/10 | 2239 days | |
2.76 | 16% |
| Sophia | 8/10 | 2240 days | |
2.62 | 14% |
| Lopez Anandine | 6/10 | 2240 days | |
2.29 | 11% |
| Ruth Watkin | 8/10 | 2247 days | |
2.61 | 14% |
| Matthias Freiling | 8/10 | 2249 days | |
2.6 | 14% |
| Jesseca Klausch | 5/10 | 2249 days | |
2.22 | 10% |
| Vincent Schaeflier | 9/10 | 2249 days | |
2.74 | 16% |
| Thomas Dequidt | 8/10 | 2250 days | |
2.6 | 14% |
| Florian Littmann | 9/10 | 2253 days | |
2.73 | 16% |
| Victor Herranz | 8/10 | 2254 days | |
2.6 | 14% |
| Andreas Brodhaeker | 6/10 | 2265 days | |
2.25 | 10% |
| Marius Buseh | 6/10 | 2265 days | |
2.25 | 10% |
| Benedict Seite | 7/10 | 2265 days | |
2.47 | 13% |
| Valerio Penita | 8/10 | 2265 days | |
2.57 | 14% |
| Julia Bonisch | 2/10 | 2266 days | |
2.03 | 8% |
| Luca Willensrock | 6/10 | 2267 days | |
2.25 | 10% |
| Mathias Butterlin | 8/10 | 2269 days | |
2.57 | 14% |
| Alexia Greasbaum | 9/10 | 2270 days | |
2.7 | 15% |
| Petra Kurcova | 10/10 | 2271 days | |
2.7 | 15% |
| Adam Balcar | 10/10 | 2271 days | |
2.7 | 15% |
| Josefina Tassone | 10/10 | 2272 days | |
2.7 | 15% |
| Camille Gagnant | 10/10 | 2272 days | |
2.7 | 15% |
| Anne Collet | 10/10 | 2275 days | |
2.69 | 15% |
| Alexandra Kupper | 7/10 | 2285 days | |
2.43 | 12% |
| Carina Huhmann | 9/10 | 2287 days | |
2.67 | 15% |
| Romina Bolz | 4/10 | 2287 days | |
2.11 | 9% |
| Kellie | 10/10 | 2287 days | |
2.67 | 15% |
| Anja | 9/10 | 2289 days | |
2.66 | 15% |
| Guillaume Boudrand | 7/10 | 2571 days | |
1.92 | 6% |
| Debiesse | 8/10 | 2576 days | |
2.0 | 7% |
| Katya Verikaitis | 9/10 | 2581 days | |
2.09 | 8% |
| Clodec | 7/10 | 2583 days | |
1.9 | 6% |
| Molly Ladd | 6/10 | 2584 days | |
1.73 | 4% |
| Sebastian | 9/10 | 2592 days | |
2.07 | 8% |
| Sebastian | 10/10 | 2592 days | |
2.07 | 8% |
| Fabian | 9/10 | 2592 days | |
2.07 | 8% |
| Jonas Herrmann | 8/10 | 2592 days | |
1.97 | 7% |
| Jonas Schelbert | 7/10 | 2596 days | |
1.88 | 6% |
| Missy and Chaz | 9/10 | 2598 days | |
2.06 | 8% |
| Dani Wallinger | 8/10 | 2610 days | |
1.93 | 7% |
| Kyle Guffei | 10/10 | 2611 days | |
2.03 | 8% |
| Reinier Timmer | 9/10 | 2660 days | |
1.94 | 7% |
| Michal | 10/10 | 2664 days | |
1.93 | 7% |
| Ralph and Leonie | 8/10 | 2670 days | |
1.82 | 5% |
| Stephan Olivier | 8/10 | 2682 days | |
1.8 | 5% |
| Stephan Olivier | 8/10 | 2682 days | |
1.8 | 5% |
| Doan | 8/10 | 2683 days | |
1.8 | 5% |
| Thibault Bonenfant | 2/10 | 2684 days | |
1.42 | 1% |
| Lutz Huuemorder | 7/10 | 2684 days | |
1.72 | 4% |
| Shannon Taylor | 6/10 | 2687 days | |
1.56 | 2% |
| Harald Prinz | 9/10 | 2689 days | |
1.88 | 6% |
| Martina Posch | 8/10 | 2692 days | |
1.78 | 5% |
| Megan Child | 3/10 | 2695 days | |
1.44 | 1% |
| Jessica Marling | 10/10 | 2962 days | |
1.35 | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Taupo i-SITE Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Final Ranking Score
83%
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.