Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Taupo i-SITE Visitor Information Centre.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Taupo i-SITE Visitor Information Centre

Valid Reviews

87 Valid Reviews

The Taupo i-SITE Visitor Information Centre experience has a total of 88 reviews. There are 87 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 87 valid reviews:

Rating Count Percentage
10/10 22
25%
9/10 18
21%
8/10 24
28%
7/10 8
9%
6/10 7
8%
5/10 1
1%
4/10 3
3%
3/10 2
2%
2/10 2
2%
1/10 0
0%

80.34% Average

The raw data average (mean) for all the Taupo i-SITE Visitor Information Centre valid reviews is 80.34% and is based on 87 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

86 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 87 valid reviews, the experience has 86 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 86 face-to-face reviews:

Rating Count Percentage
10/10 21
24%
9/10 18
21%
8/10 24
28%
7/10 8
9%
6/10 7
8%
5/10 1
1%
4/10 3
3%
3/10 2
2%
2/10 2
2%
1/10 0
0%

80.12% Average

The raw data average (mean) for all the Taupo i-SITE Visitor Information Centre face-to-face reviews is 80.12% and is based on 86 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

82.43%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Jane Jacobs 10/10 1360 days 100%
Johanna Lidel 10/10 2292 days 55%
Amelie Eschenbach 10/10 2292 days 55%
Naelan Le Borgue 7/10 2295 days 48%
Michael Stibor 9/10 2296 days 54%
Nicol 4/10 2333 days 39%
Marie Weber 10/10 2339 days 52%
Sue Hempstead 8/10 2340 days 49%
Lukas Dost 8/10 2352 days 48%
Sophie Huybrechts 9/10 2386 days 50%
Bram and Laura 6/10 2395 days 39%
Cecilia Anderson 3/10 2641 days 26%
Mattias 4/10 2641 days 27%
Doreen Gendel 10/10 2649 days 37%
Christina 10/10 2652 days 37%
Kathrin Lerch 8/10 2652 days 35%
Meredith Griffiths 8/10 2658 days 34%
Philippe Chiasson 8/10 2658 days 34%
Stephen Revah 9/10 2667 days 36%
Hadler 9/10 2671 days 36%
Christine Helleiner 10/10 2671 days 36%
Steffen 8/10 2673 days 34%
Sergey Pronkin 9/10 2673 days 36%
Nina Helmling 8/10 2673 days 34%
Tobias Thull 9/10 2673 days 36%
Sara Clausen 8/10 2676 days 33%
Marieke Feyteres 8/10 2676 days 33%
Isabelle Bohle 10/10 2680 days 36%
Ian Garner 9/10 2683 days 35%
Steven Lotrian 7/10 2684 days 31%
Marvin Koever 10/10 2684 days 35%
Max Meternich 10/10 2684 days 35%
Philip Donachie 10/10 2686 days 35%
Luisa Bach 10/10 2686 days 35%
Sophia 8/10 2687 days 33%
Lopez Anandine 6/10 2687 days 27%
Ruth Watkin 8/10 2694 days 33%
Matthias Freiling 8/10 2696 days 32%
Jesseca Klausch 5/10 2696 days 26%
Vincent Schaeflier 9/10 2696 days 35%
Thomas Dequidt 8/10 2697 days 32%
Florian Littmann 9/10 2700 days 35%
Victor Herranz 8/10 2701 days 32%
Andreas Brodhaeker 6/10 2712 days 26%
Marius Buseh 6/10 2712 days 26%
Benedict Seite 7/10 2712 days 30%
Valerio Penita 8/10 2712 days 32%
Julia Bonisch 2/10 2713 days 23%
Luca Willensrock 6/10 2714 days 26%
Mathias Butterlin 8/10 2716 days 32%
Alexia Greasbaum 9/10 2717 days 34%
Petra Kurcova 10/10 2718 days 34%
Adam Balcar 10/10 2718 days 34%
Josefina Tassone 10/10 2719 days 34%
Camille Gagnant 10/10 2719 days 34%
Anne Collet 10/10 2722 days 34%
Alexandra Kupper 7/10 2732 days 29%
Carina Huhmann 9/10 2734 days 33%
Romina Bolz 4/10 2734 days 24%
Kellie 10/10 2734 days 33%
Anja 9/10 2736 days 33%
Guillaume Boudrand 7/10 3018 days 16%
Debiesse 8/10 3023 days 17%
Katya Verikaitis 9/10 3028 days 19%
Clodec 7/10 3030 days 16%
Molly Ladd 6/10 3031 days 13%
Sebastian 9/10 3039 days 18%
Sebastian 10/10 3039 days 18%
Fabian 9/10 3039 days 18%
Jonas Herrmann 8/10 3039 days 17%
Jonas Schelbert 7/10 3043 days 15%
Missy and Chaz 9/10 3045 days 18%
Dani Wallinger 8/10 3057 days 16%
Kyle Guffei 10/10 3058 days 17%
Reinier Timmer 9/10 3107 days 15%
Michal 10/10 3111 days 15%
Ralph and Leonie 8/10 3117 days 13%
Stephan Olivier 8/10 3129 days 12%
Stephan Olivier 8/10 3129 days 12%
Doan 8/10 3130 days 12%
Thibault Bonenfant 2/10 3131 days 7%
Lutz Huuemorder 7/10 3131 days 11%
Shannon Taylor 6/10 3134 days 9%
Harald Prinz 9/10 3136 days 13%
Martina Posch 8/10 3139 days 12%
Megan Child 3/10 3142 days 7%
Jessica Marling 10/10 3409 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Taupo i-SITE Visitor Information Centre does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

82%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.