Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taupo i-SITE Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Taupo i-SITE Visitor Information Centre
Valid Reviews
87 Valid Reviews
The Taupo i-SITE Visitor Information Centre experience has a total of 88 reviews. There are 87 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 87 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
25% |
| 9/10 | 18 |
|
21% |
| 8/10 | 24 |
|
28% |
| 7/10 | 8 |
|
9% |
| 6/10 | 7 |
|
8% |
| 5/10 | 1 |
|
1% |
| 4/10 | 3 |
|
3% |
| 3/10 | 2 |
|
2% |
| 2/10 | 2 |
|
2% |
| 1/10 | 0 |
|
0% |
80.34% Average
The raw data average (mean) for all the Taupo i-SITE Visitor Information Centre valid reviews is 80.34% and is based on 87 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
86 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 87 valid reviews, the experience has 86 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 86 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 21 |
|
24% |
| 9/10 | 18 |
|
21% |
| 8/10 | 24 |
|
28% |
| 7/10 | 8 |
|
9% |
| 6/10 | 7 |
|
8% |
| 5/10 | 1 |
|
1% |
| 4/10 | 3 |
|
3% |
| 3/10 | 2 |
|
2% |
| 2/10 | 2 |
|
2% |
| 1/10 | 0 |
|
0% |
80.12% Average
The raw data average (mean) for all the Taupo i-SITE Visitor Information Centre face-to-face reviews is 80.12% and is based on 86 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.53%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jane Jacobs | 10/10 | 1475 days | 100% |
| Johanna Lidel | 10/10 | 2408 days | 54% |
| Amelie Eschenbach | 10/10 | 2408 days | 54% |
| Naelan Le Borgue | 7/10 | 2411 days | 49% |
| Michael Stibor | 9/10 | 2412 days | 54% |
| Nicol | 4/10 | 2449 days | 40% |
| Marie Weber | 10/10 | 2455 days | 52% |
| Sue Hempstead | 8/10 | 2456 days | 49% |
| Lukas Dost | 8/10 | 2468 days | 49% |
| Sophie Huybrechts | 9/10 | 2502 days | 50% |
| Bram and Laura | 6/10 | 2511 days | 40% |
| Cecilia Anderson | 3/10 | 2757 days | 27% |
| Mattias | 4/10 | 2757 days | 28% |
| Doreen Gendel | 10/10 | 2765 days | 37% |
| Christina | 10/10 | 2768 days | 37% |
| Kathrin Lerch | 8/10 | 2768 days | 35% |
| Meredith Griffiths | 8/10 | 2774 days | 34% |
| Philippe Chiasson | 8/10 | 2774 days | 34% |
| Stephen Revah | 9/10 | 2783 days | 36% |
| Hadler | 9/10 | 2787 days | 36% |
| Christine Helleiner | 10/10 | 2787 days | 36% |
| Steffen | 8/10 | 2789 days | 34% |
| Sergey Pronkin | 9/10 | 2789 days | 36% |
| Nina Helmling | 8/10 | 2789 days | 34% |
| Tobias Thull | 9/10 | 2789 days | 36% |
| Sara Clausen | 8/10 | 2792 days | 34% |
| Marieke Feyteres | 8/10 | 2792 days | 34% |
| Isabelle Bohle | 10/10 | 2796 days | 36% |
| Ian Garner | 9/10 | 2799 days | 35% |
| Steven Lotrian | 7/10 | 2800 days | 32% |
| Marvin Koever | 10/10 | 2800 days | 35% |
| Max Meternich | 10/10 | 2800 days | 35% |
| Philip Donachie | 10/10 | 2802 days | 35% |
| Luisa Bach | 10/10 | 2802 days | 35% |
| Sophia | 8/10 | 2803 days | 33% |
| Lopez Anandine | 6/10 | 2803 days | 28% |
| Ruth Watkin | 8/10 | 2810 days | 33% |
| Matthias Freiling | 8/10 | 2812 days | 33% |
| Jesseca Klausch | 5/10 | 2812 days | 27% |
| Vincent Schaeflier | 9/10 | 2812 days | 35% |
| Thomas Dequidt | 8/10 | 2813 days | 33% |
| Florian Littmann | 9/10 | 2816 days | 35% |
| Victor Herranz | 8/10 | 2817 days | 33% |
| Andreas Brodhaeker | 6/10 | 2828 days | 27% |
| Marius Buseh | 6/10 | 2828 days | 27% |
| Benedict Seite | 7/10 | 2828 days | 30% |
| Valerio Penita | 8/10 | 2828 days | 32% |
| Julia Bonisch | 2/10 | 2829 days | 24% |
| Luca Willensrock | 6/10 | 2830 days | 27% |
| Mathias Butterlin | 8/10 | 2832 days | 32% |
| Alexia Greasbaum | 9/10 | 2833 days | 34% |
| Petra Kurcova | 10/10 | 2834 days | 34% |
| Adam Balcar | 10/10 | 2834 days | 34% |
| Josefina Tassone | 10/10 | 2835 days | 34% |
| Camille Gagnant | 10/10 | 2835 days | 34% |
| Anne Collet | 10/10 | 2838 days | 34% |
| Alexandra Kupper | 7/10 | 2848 days | 30% |
| Carina Huhmann | 9/10 | 2850 days | 33% |
| Romina Bolz | 4/10 | 2850 days | 25% |
| Kellie | 10/10 | 2850 days | 33% |
| Anja | 9/10 | 2852 days | 33% |
| Guillaume Boudrand | 7/10 | 3134 days | 17% |
| Debiesse | 8/10 | 3139 days | 18% |
| Katya Verikaitis | 9/10 | 3144 days | 19% |
| Clodec | 7/10 | 3146 days | 16% |
| Molly Ladd | 6/10 | 3147 days | 14% |
| Sebastian | 9/10 | 3155 days | 18% |
| Sebastian | 10/10 | 3155 days | 18% |
| Fabian | 9/10 | 3155 days | 18% |
| Jonas Herrmann | 8/10 | 3155 days | 17% |
| Jonas Schelbert | 7/10 | 3159 days | 16% |
| Missy and Chaz | 9/10 | 3161 days | 18% |
| Dani Wallinger | 8/10 | 3173 days | 16% |
| Kyle Guffei | 10/10 | 3174 days | 17% |
| Reinier Timmer | 9/10 | 3223 days | 15% |
| Michal | 10/10 | 3227 days | 15% |
| Ralph and Leonie | 8/10 | 3233 days | 13% |
| Stephan Olivier | 8/10 | 3245 days | 13% |
| Stephan Olivier | 8/10 | 3245 days | 13% |
| Doan | 8/10 | 3246 days | 13% |
| Thibault Bonenfant | 2/10 | 3247 days | 9% |
| Lutz Huuemorder | 7/10 | 3247 days | 12% |
| Shannon Taylor | 6/10 | 3250 days | 10% |
| Harald Prinz | 9/10 | 3252 days | 13% |
| Martina Posch | 8/10 | 3255 days | 12% |
| Megan Child | 3/10 | 3258 days | 9% |
| Jessica Marling | 10/10 | 3525 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Taupo i-SITE Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Final Ranking Score
83%
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.