Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taupo i-SITE Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Taupo i-SITE Visitor Information Centre
Valid Reviews
87 Valid Reviews
The Taupo i-SITE Visitor Information Centre experience has a total of 88 reviews. There are 87 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 87 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
25% |
| 9/10 | 18 |
|
21% |
| 8/10 | 24 |
|
28% |
| 7/10 | 8 |
|
9% |
| 6/10 | 7 |
|
8% |
| 5/10 | 1 |
|
1% |
| 4/10 | 3 |
|
3% |
| 3/10 | 2 |
|
2% |
| 2/10 | 2 |
|
2% |
| 1/10 | 0 |
|
0% |
80.34% Average
The raw data average (mean) for all the Taupo i-SITE Visitor Information Centre valid reviews is 80.34% and is based on 87 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
86 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 87 valid reviews, the experience has 86 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 86 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 21 |
|
24% |
| 9/10 | 18 |
|
21% |
| 8/10 | 24 |
|
28% |
| 7/10 | 8 |
|
9% |
| 6/10 | 7 |
|
8% |
| 5/10 | 1 |
|
1% |
| 4/10 | 3 |
|
3% |
| 3/10 | 2 |
|
2% |
| 2/10 | 2 |
|
2% |
| 1/10 | 0 |
|
0% |
80.12% Average
The raw data average (mean) for all the Taupo i-SITE Visitor Information Centre face-to-face reviews is 80.12% and is based on 86 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.32%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| Jane Jacobs | 10/10 | 1014 days | 6.04 | 100% | |
| Johanna Lidel | 10/10 | 1946 days |  |
3.33 | 45% |
| Amelie Eschenbach | 10/10 | 1946 days | |
3.33 | 45% |
| Naelan Le Borgue | 7/10 | 1949 days | |
3.03 | 38% |
| Michael Stibor | 9/10 | 1950 days | |
3.33 | 45% |
| Nicol | 4/10 | 1987 days | |
2.57 | 29% |
| Marie Weber | 10/10 | 1993 days | |
3.24 | 43% |
| Sue Hempstead | 8/10 | 1994 days | |
3.08 | 39% |
| Lukas Dost | 8/10 | 2006 days | |
3.06 | 39% |
| Sophie Huybrechts | 9/10 | 2040 days | |
3.15 | 41% |
| Bram and Laura | 6/10 | 2049 days | |
2.6 | 30% |
| Cecilia Anderson | 3/10 | 2295 days | |
2.04 | 18% |
| Mattias | 4/10 | 2295 days | |
2.09 | 19% |
| Doreen Gendel | 10/10 | 2303 days | |
2.64 | 30% |
| Christina | 10/10 | 2306 days | |
2.63 | 30% |
| Kathrin Lerch | 8/10 | 2306 days | |
2.5 | 28% |
| Meredith Griffiths | 8/10 | 2312 days | |
2.49 | 27% |
| Philippe Chiasson | 8/10 | 2312 days | |
2.49 | 27% |
| Stephen Revah | 9/10 | 2321 days | |
2.6 | 30% |
| Hadler | 9/10 | 2325 days | |
2.59 | 30% |
| Christine Helleiner | 10/10 | 2325 days | |
2.59 | 30% |
| Steffen | 8/10 | 2327 days | |
2.46 | 27% |
| Sergey Pronkin | 9/10 | 2327 days | |
2.59 | 29% |
| Nina Helmling | 8/10 | 2327 days | |
2.46 | 27% |
| Tobias Thull | 9/10 | 2327 days | |
2.59 | 29% |
| Sara Clausen | 8/10 | 2330 days | |
2.45 | 27% |
| Marieke Feyteres | 8/10 | 2330 days | |
2.45 | 27% |
| Isabelle Bohle | 10/10 | 2334 days | |
2.58 | 29% |
| Ian Garner | 9/10 | 2337 days | |
2.57 | 29% |
| Steven Lotrian | 7/10 | 2338 days | |
2.34 | 24% |
| Marvin Koever | 10/10 | 2338 days | |
2.57 | 29% |
| Max Meternich | 10/10 | 2338 days | |
2.57 | 29% |
| Philip Donachie | 10/10 | 2340 days | |
2.56 | 29% |
| Luisa Bach | 10/10 | 2340 days | |
2.56 | 29% |
| Sophia | 8/10 | 2341 days | |
2.43 | 26% |
| Lopez Anandine | 6/10 | 2341 days | |
2.13 | 20% |
| Ruth Watkin | 8/10 | 2348 days | |
2.42 | 26% |
| Matthias Freiling | 8/10 | 2350 days | |
2.42 | 26% |
| Jesseca Klausch | 5/10 | 2350 days | |
2.06 | 19% |
| Vincent Schaeflier | 9/10 | 2350 days | |
2.54 | 29% |
| Thomas Dequidt | 8/10 | 2351 days | |
2.41 | 26% |
| Florian Littmann | 9/10 | 2354 days | |
2.54 | 28% |
| Victor Herranz | 8/10 | 2355 days | |
2.41 | 26% |
| Andreas Brodhaeker | 6/10 | 2366 days | |
2.09 | 19% |
| Marius Buseh | 6/10 | 2366 days | |
2.09 | 19% |
| Benedict Seite | 7/10 | 2366 days | |
2.29 | 23% |
| Valerio Penita | 8/10 | 2366 days | |
2.39 | 25% |
| Julia Bonisch | 2/10 | 2367 days | |
1.88 | 15% |
| Luca Willensrock | 6/10 | 2368 days | |
2.08 | 19% |
| Mathias Butterlin | 8/10 | 2370 days | |
2.38 | 25% |
| Alexia Greasbaum | 9/10 | 2371 days | |
2.5 | 28% |
| Petra Kurcova | 10/10 | 2372 days | |
2.5 | 28% |
| Adam Balcar | 10/10 | 2372 days | |
2.5 | 28% |
| Josefina Tassone | 10/10 | 2373 days | |
2.5 | 28% |
| Camille Gagnant | 10/10 | 2373 days | |
2.5 | 28% |
| Anne Collet | 10/10 | 2376 days | |
2.49 | 27% |
| Alexandra Kupper | 7/10 | 2386 days | |
2.25 | 23% |
| Carina Huhmann | 9/10 | 2388 days | |
2.47 | 27% |
| Romina Bolz | 4/10 | 2388 days | |
1.95 | 16% |
| Kellie | 10/10 | 2388 days | |
2.47 | 27% |
| Anja | 9/10 | 2390 days | |
2.47 | 27% |
| Guillaume Boudrand | 7/10 | 2672 days | |
1.74 | 12% |
| Debiesse | 8/10 | 2677 days | |
1.81 | 13% |
| Katya Verikaitis | 9/10 | 2682 days | |
1.89 | 15% |
| Clodec | 7/10 | 2684 days | |
1.72 | 12% |
| Molly Ladd | 6/10 | 2685 days | |
1.57 | 9% |
| Sebastian | 9/10 | 2693 days | |
1.87 | 15% |
| Sebastian | 10/10 | 2693 days | |
1.87 | 15% |
| Fabian | 9/10 | 2693 days | |
1.87 | 15% |
| Jonas Herrmann | 8/10 | 2693 days | |
1.78 | 13% |
| Jonas Schelbert | 7/10 | 2697 days | |
1.7 | 11% |
| Missy and Chaz | 9/10 | 2699 days | |
1.86 | 15% |
| Dani Wallinger | 8/10 | 2711 days | |
1.75 | 12% |
| Kyle Guffei | 10/10 | 2712 days | |
1.84 | 14% |
| Reinier Timmer | 9/10 | 2761 days | |
1.74 | 12% |
| Michal | 10/10 | 2765 days | |
1.73 | 12% |
| Ralph and Leonie | 8/10 | 2771 days | |
1.63 | 10% |
| Stephan Olivier | 8/10 | 2783 days | |
1.61 | 9% |
| Stephan Olivier | 8/10 | 2783 days | |
1.61 | 9% |
| Doan | 8/10 | 2784 days | |
1.61 | 9% |
| Thibault Bonenfant | 2/10 | 2785 days | |
1.27 | 2% |
| Lutz Huuemorder | 7/10 | 2785 days | |
1.54 | 8% |
| Shannon Taylor | 6/10 | 2788 days | |
1.4 | 5% |
| Harald Prinz | 9/10 | 2790 days | |
1.68 | 11% |
| Martina Posch | 8/10 | 2793 days | |
1.59 | 9% |
| Megan Child | 3/10 | 2796 days | |
1.29 | 3% |
| Jessica Marling | 10/10 | 3063 days | |
1.15 | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Taupo i-SITE Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Final Ranking Score
82%
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.