Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taupo i-SITE Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
87 Valid Reviews
The Taupo i-SITE Visitor Information Centre experience has a total of 88 reviews. There are 87 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 87 valid reviews:
The raw data average (mean) for all the Taupo i-SITE Visitor Information Centre valid reviews is 80.34% and is based on 87 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
86 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 87 valid reviews, the experience has 86 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 86 face-to-face reviews:
The raw data average (mean) for all the Taupo i-SITE Visitor Information Centre face-to-face reviews is 80.12% and is based on 86 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Jane Jacobs||10/10||1360 days||100%|
|Johanna Lidel||10/10||2292 days||55%|
|Amelie Eschenbach||10/10||2292 days||55%|
|Naelan Le Borgue||7/10||2295 days||48%|
|Michael Stibor||9/10||2296 days||54%|
|Marie Weber||10/10||2339 days||52%|
|Sue Hempstead||8/10||2340 days||49%|
|Lukas Dost||8/10||2352 days||48%|
|Sophie Huybrechts||9/10||2386 days||50%|
|Bram and Laura||6/10||2395 days||39%|
|Cecilia Anderson||3/10||2641 days||26%|
|Doreen Gendel||10/10||2649 days||37%|
|Kathrin Lerch||8/10||2652 days||35%|
|Meredith Griffiths||8/10||2658 days||34%|
|Philippe Chiasson||8/10||2658 days||34%|
|Stephen Revah||9/10||2667 days||36%|
|Christine Helleiner||10/10||2671 days||36%|
|Sergey Pronkin||9/10||2673 days||36%|
|Nina Helmling||8/10||2673 days||34%|
|Tobias Thull||9/10||2673 days||36%|
|Sara Clausen||8/10||2676 days||33%|
|Marieke Feyteres||8/10||2676 days||33%|
|Isabelle Bohle||10/10||2680 days||36%|
|Ian Garner||9/10||2683 days||35%|
|Steven Lotrian||7/10||2684 days||31%|
|Marvin Koever||10/10||2684 days||35%|
|Max Meternich||10/10||2684 days||35%|
|Philip Donachie||10/10||2686 days||35%|
|Luisa Bach||10/10||2686 days||35%|
|Lopez Anandine||6/10||2687 days||27%|
|Ruth Watkin||8/10||2694 days||33%|
|Matthias Freiling||8/10||2696 days||32%|
|Jesseca Klausch||5/10||2696 days||26%|
|Vincent Schaeflier||9/10||2696 days||35%|
|Thomas Dequidt||8/10||2697 days||32%|
|Florian Littmann||9/10||2700 days||35%|
|Victor Herranz||8/10||2701 days||32%|
|Andreas Brodhaeker||6/10||2712 days||26%|
|Marius Buseh||6/10||2712 days||26%|
|Benedict Seite||7/10||2712 days||30%|
|Valerio Penita||8/10||2712 days||32%|
|Julia Bonisch||2/10||2713 days||23%|
|Luca Willensrock||6/10||2714 days||26%|
|Mathias Butterlin||8/10||2716 days||32%|
|Alexia Greasbaum||9/10||2717 days||34%|
|Petra Kurcova||10/10||2718 days||34%|
|Adam Balcar||10/10||2718 days||34%|
|Josefina Tassone||10/10||2719 days||34%|
|Camille Gagnant||10/10||2719 days||34%|
|Anne Collet||10/10||2722 days||34%|
|Alexandra Kupper||7/10||2732 days||29%|
|Carina Huhmann||9/10||2734 days||33%|
|Romina Bolz||4/10||2734 days||24%|
|Guillaume Boudrand||7/10||3018 days||16%|
|Katya Verikaitis||9/10||3028 days||19%|
|Molly Ladd||6/10||3031 days||13%|
|Jonas Herrmann||8/10||3039 days||17%|
|Jonas Schelbert||7/10||3043 days||15%|
|Missy and Chaz||9/10||3045 days||18%|
|Dani Wallinger||8/10||3057 days||16%|
|Kyle Guffei||10/10||3058 days||17%|
|Reinier Timmer||9/10||3107 days||15%|
|Ralph and Leonie||8/10||3117 days||13%|
|Stephan Olivier||8/10||3129 days||12%|
|Stephan Olivier||8/10||3129 days||12%|
|Thibault Bonenfant||2/10||3131 days||7%|
|Lutz Huuemorder||7/10||3131 days||11%|
|Shannon Taylor||6/10||3134 days||9%|
|Harald Prinz||9/10||3136 days||13%|
|Martina Posch||8/10||3139 days||12%|
|Megan Child||3/10||3142 days||7%|
|Jessica Marling||10/10||3409 days||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Taupo i-SITE Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.