Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taupo i-SITE Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Taupo i-SITE Visitor Information Centre
Valid Reviews
87 Valid Reviews
The Taupo i-SITE Visitor Information Centre experience has a total of 88 reviews. There are 87 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 87 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
25% |
| 9/10 | 18 |
|
21% |
| 8/10 | 24 |
|
28% |
| 7/10 | 8 |
|
9% |
| 6/10 | 7 |
|
8% |
| 5/10 | 1 |
|
1% |
| 4/10 | 3 |
|
3% |
| 3/10 | 2 |
|
2% |
| 2/10 | 2 |
|
2% |
| 1/10 | 0 |
|
0% |
80.34% Average
The raw data average (mean) for all the Taupo i-SITE Visitor Information Centre valid reviews is 80.34% and is based on 87 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
86 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 87 valid reviews, the experience has 86 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 86 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 21 |
|
24% |
| 9/10 | 18 |
|
21% |
| 8/10 | 24 |
|
28% |
| 7/10 | 8 |
|
9% |
| 6/10 | 7 |
|
8% |
| 5/10 | 1 |
|
1% |
| 4/10 | 3 |
|
3% |
| 3/10 | 2 |
|
2% |
| 2/10 | 2 |
|
2% |
| 1/10 | 0 |
|
0% |
80.12% Average
The raw data average (mean) for all the Taupo i-SITE Visitor Information Centre face-to-face reviews is 80.12% and is based on 86 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.05%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jane Jacobs | 10/10 | 1693 days | 100% |
| Johanna Lidel | 10/10 | 2626 days | 49% |
| Amelie Eschenbach | 10/10 | 2626 days | 49% |
| Naelan Le Borgue | 7/10 | 2629 days | 44% |
| Michael Stibor | 9/10 | 2630 days | 49% |
| Nicol | 4/10 | 2667 days | 35% |
| Marie Weber | 10/10 | 2673 days | 46% |
| Sue Hempstead | 8/10 | 2674 days | 44% |
| Lukas Dost | 8/10 | 2686 days | 43% |
| Sophie Huybrechts | 9/10 | 2720 days | 44% |
| Bram and Laura | 6/10 | 2729 days | 35% |
| Cecilia Anderson | 3/10 | 2975 days | 21% |
| Mattias | 4/10 | 2975 days | 22% |
| Doreen Gendel | 10/10 | 2983 days | 29% |
| Christina | 10/10 | 2986 days | 29% |
| Kathrin Lerch | 8/10 | 2986 days | 27% |
| Meredith Griffiths | 8/10 | 2992 days | 27% |
| Philippe Chiasson | 8/10 | 2992 days | 27% |
| Stephen Revah | 9/10 | 3001 days | 28% |
| Hadler | 9/10 | 3005 days | 28% |
| Christine Helleiner | 10/10 | 3005 days | 28% |
| Steffen | 8/10 | 3007 days | 26% |
| Sergey Pronkin | 9/10 | 3007 days | 28% |
| Nina Helmling | 8/10 | 3007 days | 26% |
| Tobias Thull | 9/10 | 3007 days | 28% |
| Sara Clausen | 8/10 | 3010 days | 26% |
| Marieke Feyteres | 8/10 | 3010 days | 26% |
| Isabelle Bohle | 10/10 | 3014 days | 28% |
| Ian Garner | 9/10 | 3017 days | 27% |
| Steven Lotrian | 7/10 | 3018 days | 24% |
| Marvin Koever | 10/10 | 3018 days | 27% |
| Max Meternich | 10/10 | 3018 days | 27% |
| Philip Donachie | 10/10 | 3020 days | 27% |
| Luisa Bach | 10/10 | 3020 days | 27% |
| Sophia | 8/10 | 3021 days | 25% |
| Lopez Anandine | 6/10 | 3021 days | 21% |
| Ruth Watkin | 8/10 | 3028 days | 25% |
| Matthias Freiling | 8/10 | 3030 days | 25% |
| Jesseca Klausch | 5/10 | 3030 days | 20% |
| Vincent Schaeflier | 9/10 | 3030 days | 27% |
| Thomas Dequidt | 8/10 | 3031 days | 25% |
| Florian Littmann | 9/10 | 3034 days | 26% |
| Victor Herranz | 8/10 | 3035 days | 25% |
| Andreas Brodhaeker | 6/10 | 3046 days | 20% |
| Marius Buseh | 6/10 | 3046 days | 20% |
| Benedict Seite | 7/10 | 3046 days | 23% |
| Valerio Penita | 8/10 | 3046 days | 24% |
| Julia Bonisch | 2/10 | 3047 days | 17% |
| Luca Willensrock | 6/10 | 3048 days | 20% |
| Mathias Butterlin | 8/10 | 3050 days | 24% |
| Alexia Greasbaum | 9/10 | 3051 days | 26% |
| Petra Kurcova | 10/10 | 3052 days | 25% |
| Adam Balcar | 10/10 | 3052 days | 25% |
| Josefina Tassone | 10/10 | 3053 days | 25% |
| Camille Gagnant | 10/10 | 3053 days | 25% |
| Anne Collet | 10/10 | 3056 days | 25% |
| Alexandra Kupper | 7/10 | 3066 days | 22% |
| Carina Huhmann | 9/10 | 3068 days | 25% |
| Romina Bolz | 4/10 | 3068 days | 18% |
| Kellie | 10/10 | 3068 days | 25% |
| Anja | 9/10 | 3070 days | 24% |
| Guillaume Boudrand | 7/10 | 3352 days | 8% |
| Debiesse | 8/10 | 3357 days | 8% |
| Katya Verikaitis | 9/10 | 3362 days | 8% |
| Clodec | 7/10 | 3364 days | 7% |
| Molly Ladd | 6/10 | 3365 days | 6% |
| Sebastian | 9/10 | 3373 days | 8% |
| Sebastian | 10/10 | 3373 days | 8% |
| Fabian | 9/10 | 3373 days | 8% |
| Jonas Herrmann | 8/10 | 3373 days | 7% |
| Jonas Schelbert | 7/10 | 3377 days | 6% |
| Missy and Chaz | 9/10 | 3379 days | 8% |
| Dani Wallinger | 8/10 | 3391 days | 6% |
| Kyle Guffei | 10/10 | 3392 days | 7% |
| Reinier Timmer | 9/10 | 3441 days | 4% |
| Michal | 10/10 | 3445 days | 4% |
| Ralph and Leonie | 8/10 | 3451 days | 3% |
| Stephan Olivier | 8/10 | 3463 days | 2% |
| Stephan Olivier | 8/10 | 3463 days | 2% |
| Doan | 8/10 | 3464 days | 2% |
| Thibault Bonenfant | 2/10 | 3465 days | 0% |
| Lutz Huuemorder | 7/10 | 3465 days | 2% |
| Shannon Taylor | 6/10 | 3468 days | 1% |
| Harald Prinz | 9/10 | 3470 days | 3% |
| Martina Posch | 8/10 | 3473 days | 2% |
| Megan Child | 3/10 | 3476 days | 0% |
| Jessica Marling | 10/10 | 3743 days | 21% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Taupo i-SITE Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Final Ranking Score
83%
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.