Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taupo i-SITE Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Taupo i-SITE Visitor Information Centre
Valid Reviews
87 Valid Reviews
The Taupo i-SITE Visitor Information Centre experience has a total of 88 reviews. There are 87 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 87 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
25% |
| 9/10 | 18 |
|
21% |
| 8/10 | 24 |
|
28% |
| 7/10 | 8 |
|
9% |
| 6/10 | 7 |
|
8% |
| 5/10 | 1 |
|
1% |
| 4/10 | 3 |
|
3% |
| 3/10 | 2 |
|
2% |
| 2/10 | 2 |
|
2% |
| 1/10 | 0 |
|
0% |
80.34% Average
The raw data average (mean) for all the Taupo i-SITE Visitor Information Centre valid reviews is 80.34% and is based on 87 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
86 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 87 valid reviews, the experience has 86 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 86 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 21 |
|
24% |
| 9/10 | 18 |
|
21% |
| 8/10 | 24 |
|
28% |
| 7/10 | 8 |
|
9% |
| 6/10 | 7 |
|
8% |
| 5/10 | 1 |
|
1% |
| 4/10 | 3 |
|
3% |
| 3/10 | 2 |
|
2% |
| 2/10 | 2 |
|
2% |
| 1/10 | 0 |
|
0% |
80.12% Average
The raw data average (mean) for all the Taupo i-SITE Visitor Information Centre face-to-face reviews is 80.12% and is based on 86 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.33%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jane Jacobs | 10/10 | 1209 days | 100% |
| Johanna Lidel | 10/10 | 2141 days | 55% |
| Amelie Eschenbach | 10/10 | 2141 days | 55% |
| Naelan Le Borgue | 7/10 | 2144 days | 48% |
| Michael Stibor | 9/10 | 2145 days | 54% |
| Nicol | 4/10 | 2182 days | 37% |
| Marie Weber | 10/10 | 2188 days | 52% |
| Sue Hempstead | 8/10 | 2189 days | 49% |
| Lukas Dost | 8/10 | 2201 days | 48% |
| Sophie Huybrechts | 9/10 | 2235 days | 50% |
| Bram and Laura | 6/10 | 2244 days | 38% |
| Cecilia Anderson | 3/10 | 2490 days | 24% |
| Mattias | 4/10 | 2490 days | 26% |
| Doreen Gendel | 10/10 | 2498 days | 37% |
| Christina | 10/10 | 2501 days | 37% |
| Kathrin Lerch | 8/10 | 2501 days | 34% |
| Meredith Griffiths | 8/10 | 2507 days | 34% |
| Philippe Chiasson | 8/10 | 2507 days | 34% |
| Stephen Revah | 9/10 | 2516 days | 36% |
| Hadler | 9/10 | 2520 days | 36% |
| Christine Helleiner | 10/10 | 2520 days | 36% |
| Steffen | 8/10 | 2522 days | 33% |
| Sergey Pronkin | 9/10 | 2522 days | 36% |
| Nina Helmling | 8/10 | 2522 days | 33% |
| Tobias Thull | 9/10 | 2522 days | 36% |
| Sara Clausen | 8/10 | 2525 days | 33% |
| Marieke Feyteres | 8/10 | 2525 days | 33% |
| Isabelle Bohle | 10/10 | 2529 days | 36% |
| Ian Garner | 9/10 | 2532 days | 35% |
| Steven Lotrian | 7/10 | 2533 days | 30% |
| Marvin Koever | 10/10 | 2533 days | 35% |
| Max Meternich | 10/10 | 2533 days | 35% |
| Philip Donachie | 10/10 | 2535 days | 35% |
| Luisa Bach | 10/10 | 2535 days | 35% |
| Sophia | 8/10 | 2536 days | 33% |
| Lopez Anandine | 6/10 | 2536 days | 26% |
| Ruth Watkin | 8/10 | 2543 days | 32% |
| Matthias Freiling | 8/10 | 2545 days | 32% |
| Jesseca Klausch | 5/10 | 2545 days | 25% |
| Vincent Schaeflier | 9/10 | 2545 days | 35% |
| Thomas Dequidt | 8/10 | 2546 days | 32% |
| Florian Littmann | 9/10 | 2549 days | 35% |
| Victor Herranz | 8/10 | 2550 days | 32% |
| Andreas Brodhaeker | 6/10 | 2561 days | 25% |
| Marius Buseh | 6/10 | 2561 days | 25% |
| Benedict Seite | 7/10 | 2561 days | 29% |
| Valerio Penita | 8/10 | 2561 days | 31% |
| Julia Bonisch | 2/10 | 2562 days | 21% |
| Luca Willensrock | 6/10 | 2563 days | 25% |
| Mathias Butterlin | 8/10 | 2565 days | 31% |
| Alexia Greasbaum | 9/10 | 2566 days | 34% |
| Petra Kurcova | 10/10 | 2567 days | 34% |
| Adam Balcar | 10/10 | 2567 days | 34% |
| Josefina Tassone | 10/10 | 2568 days | 34% |
| Camille Gagnant | 10/10 | 2568 days | 34% |
| Anne Collet | 10/10 | 2571 days | 34% |
| Alexandra Kupper | 7/10 | 2581 days | 28% |
| Carina Huhmann | 9/10 | 2583 days | 33% |
| Romina Bolz | 4/10 | 2583 days | 22% |
| Kellie | 10/10 | 2583 days | 33% |
| Anja | 9/10 | 2585 days | 33% |
| Guillaume Boudrand | 7/10 | 2867 days | 16% |
| Debiesse | 8/10 | 2872 days | 17% |
| Katya Verikaitis | 9/10 | 2877 days | 19% |
| Clodec | 7/10 | 2879 days | 15% |
| Molly Ladd | 6/10 | 2880 days | 12% |
| Sebastian | 9/10 | 2888 days | 18% |
| Sebastian | 10/10 | 2888 days | 18% |
| Fabian | 9/10 | 2888 days | 18% |
| Jonas Herrmann | 8/10 | 2888 days | 16% |
| Jonas Schelbert | 7/10 | 2892 days | 15% |
| Missy and Chaz | 9/10 | 2894 days | 18% |
| Dani Wallinger | 8/10 | 2906 days | 15% |
| Kyle Guffei | 10/10 | 2907 days | 17% |
| Reinier Timmer | 9/10 | 2956 days | 15% |
| Michal | 10/10 | 2960 days | 15% |
| Ralph and Leonie | 8/10 | 2966 days | 13% |
| Stephan Olivier | 8/10 | 2978 days | 12% |
| Stephan Olivier | 8/10 | 2978 days | 12% |
| Doan | 8/10 | 2979 days | 12% |
| Thibault Bonenfant | 2/10 | 2980 days | 5% |
| Lutz Huuemorder | 7/10 | 2980 days | 11% |
| Shannon Taylor | 6/10 | 2983 days | 8% |
| Harald Prinz | 9/10 | 2985 days | 13% |
| Martina Posch | 8/10 | 2988 days | 12% |
| Megan Child | 3/10 | 2991 days | 6% |
| Jessica Marling | 10/10 | 3258 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Taupo i-SITE Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Final Ranking Score
82%
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.