Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Taupo i-SITE Visitor Information Centre.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Taupo i-SITE Visitor Information Centre

Valid Reviews

87 Valid Reviews

The Taupo i-SITE Visitor Information Centre experience has a total of 88 reviews. There are 87 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 87 valid reviews:

Rating Count Percentage
10/10 22
25%
9/10 18
21%
8/10 24
28%
7/10 8
9%
6/10 7
8%
5/10 1
1%
4/10 3
3%
3/10 2
2%
2/10 2
2%
1/10 0
0%

80.34% Average

The raw data average (mean) for all the Taupo i-SITE Visitor Information Centre valid reviews is 80.34% and is based on 87 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

86 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 87 valid reviews, the experience has 86 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 86 face-to-face reviews:

Rating Count Percentage
10/10 21
24%
9/10 18
21%
8/10 24
28%
7/10 8
9%
6/10 7
8%
5/10 1
1%
4/10 3
3%
3/10 2
2%
2/10 2
2%
1/10 0
0%

80.12% Average

The raw data average (mean) for all the Taupo i-SITE Visitor Information Centre face-to-face reviews is 80.12% and is based on 86 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

82.53%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Jane Jacobs 10/10 1475 days 100%
Johanna Lidel 10/10 2408 days 54%
Amelie Eschenbach 10/10 2408 days 54%
Naelan Le Borgue 7/10 2411 days 49%
Michael Stibor 9/10 2412 days 54%
Nicol 4/10 2449 days 40%
Marie Weber 10/10 2455 days 52%
Sue Hempstead 8/10 2456 days 49%
Lukas Dost 8/10 2468 days 49%
Sophie Huybrechts 9/10 2502 days 50%
Bram and Laura 6/10 2511 days 40%
Cecilia Anderson 3/10 2757 days 27%
Mattias 4/10 2757 days 28%
Doreen Gendel 10/10 2765 days 37%
Christina 10/10 2768 days 37%
Kathrin Lerch 8/10 2768 days 35%
Meredith Griffiths 8/10 2774 days 34%
Philippe Chiasson 8/10 2774 days 34%
Stephen Revah 9/10 2783 days 36%
Hadler 9/10 2787 days 36%
Christine Helleiner 10/10 2787 days 36%
Steffen 8/10 2789 days 34%
Sergey Pronkin 9/10 2789 days 36%
Nina Helmling 8/10 2789 days 34%
Tobias Thull 9/10 2789 days 36%
Sara Clausen 8/10 2792 days 34%
Marieke Feyteres 8/10 2792 days 34%
Isabelle Bohle 10/10 2796 days 36%
Ian Garner 9/10 2799 days 35%
Steven Lotrian 7/10 2800 days 32%
Marvin Koever 10/10 2800 days 35%
Max Meternich 10/10 2800 days 35%
Philip Donachie 10/10 2802 days 35%
Luisa Bach 10/10 2802 days 35%
Sophia 8/10 2803 days 33%
Lopez Anandine 6/10 2803 days 28%
Ruth Watkin 8/10 2810 days 33%
Matthias Freiling 8/10 2812 days 33%
Jesseca Klausch 5/10 2812 days 27%
Vincent Schaeflier 9/10 2812 days 35%
Thomas Dequidt 8/10 2813 days 33%
Florian Littmann 9/10 2816 days 35%
Victor Herranz 8/10 2817 days 33%
Andreas Brodhaeker 6/10 2828 days 27%
Marius Buseh 6/10 2828 days 27%
Benedict Seite 7/10 2828 days 30%
Valerio Penita 8/10 2828 days 32%
Julia Bonisch 2/10 2829 days 24%
Luca Willensrock 6/10 2830 days 27%
Mathias Butterlin 8/10 2832 days 32%
Alexia Greasbaum 9/10 2833 days 34%
Petra Kurcova 10/10 2834 days 34%
Adam Balcar 10/10 2834 days 34%
Josefina Tassone 10/10 2835 days 34%
Camille Gagnant 10/10 2835 days 34%
Anne Collet 10/10 2838 days 34%
Alexandra Kupper 7/10 2848 days 30%
Carina Huhmann 9/10 2850 days 33%
Romina Bolz 4/10 2850 days 25%
Kellie 10/10 2850 days 33%
Anja 9/10 2852 days 33%
Guillaume Boudrand 7/10 3134 days 17%
Debiesse 8/10 3139 days 18%
Katya Verikaitis 9/10 3144 days 19%
Clodec 7/10 3146 days 16%
Molly Ladd 6/10 3147 days 14%
Sebastian 9/10 3155 days 18%
Sebastian 10/10 3155 days 18%
Fabian 9/10 3155 days 18%
Jonas Herrmann 8/10 3155 days 17%
Jonas Schelbert 7/10 3159 days 16%
Missy and Chaz 9/10 3161 days 18%
Dani Wallinger 8/10 3173 days 16%
Kyle Guffei 10/10 3174 days 17%
Reinier Timmer 9/10 3223 days 15%
Michal 10/10 3227 days 15%
Ralph and Leonie 8/10 3233 days 13%
Stephan Olivier 8/10 3245 days 13%
Stephan Olivier 8/10 3245 days 13%
Doan 8/10 3246 days 13%
Thibault Bonenfant 2/10 3247 days 9%
Lutz Huuemorder 7/10 3247 days 12%
Shannon Taylor 6/10 3250 days 10%
Harald Prinz 9/10 3252 days 13%
Martina Posch 8/10 3255 days 12%
Megan Child 3/10 3258 days 9%
Jessica Marling 10/10 3525 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Taupo i-SITE Visitor Information Centre does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

83%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.