Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for The Pines.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
155 Valid Reviews
The The Pines experience has a total of 161 reviews. There are 155 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 155 valid reviews:
The raw data average (mean) for all the The Pines valid reviews is 95.48% and is based on 155 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 155 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
The raw data average (mean) for all the The Pines face-to-face reviews is 97.33% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Hakuna Matata||9/10||59 days||100%|
|Alan Mcneil||10/10||181 days||95%|
|Luke McCallum||10/10||181 days||95%|
|The Gillies||10/10||212 days||93%|
|Samantha Williamson||9/10||577 days||48%|
|Meyana Barnhart||10/10||606 days||43%|
|Liz Wade||9/10||636 days||38%|
|Robert Killey||7/10||668 days||31%|
|Tanja Rombey||10/10||668 days||34%|
|Luis Vigil Vidal||10/10||698 days||30%|
|Corryn Smith||10/10||698 days||30%|
|Forrest Poirier||10/10||698 days||30%|
|Javier Williams||10/10||698 days||30%|
|Chieco Family||9/10||729 days||26%|
|Steve Mac||10/10||729 days||26%|
|Marta Jau||9/10||758 days||23%|
|Andrew Hammond||10/10||759 days||23%|
|Keith & Kay Finlayson||10/10||790 days||20%|
|Patrizia Tosetti||10/10||912 days||10%|
|Wazza Schulz||3/10||943 days||6%|
|Marcus Andrade||10/10||1002 days||6%|
|laura hatton||10/10||1002 days||6%|
|Paula G||8/10||1033 days||5%|
|TT Tang||9/10||1094 days||5%|
|Eddy P||10/10||1124 days||5%|
|Claire Desat||10/10||1124 days||5%|
|Margaret Kajewski||10/10||1124 days||5%|
|Jenna webber||10/10||1124 days||5%|
|Holly Bartholomew||10/10||1124 days||5%|
|J wells||10/10||1124 days||5%|
|Tristan & Jolie||10/10||1308 days||4%|
|Jill Grimwood||10/10||1328 days||3%|
|Jill McGrath||9/10||1331 days||2%|
|Niall McGrath||10/10||1338 days||4%|
|Nick Cartmell||10/10||1341 days||2%|
|Robert Webster||10/10||1345 days||4%|
|Luis Vigil Vidal||9/10||1350 days||2%|
|Tina I||10/10||1398 days||4%|
|Maggie Konstanski||9/10||1399 days||4%|
|Paul and Paula||8/10||1403 days||4%|
|Joe Trigg||9/10||1446 days||4%|
|Phil and Mel Rowson||9/10||1447 days||4%|
|Gary Prescot||10/10||1461 days||4%|
|Tom Sanft||9/10||1592 days||4%|
|Cathy Mead||10/10||1665 days||4%|
|Nikolaj Lambertsen||10/10||1670 days||4%|
|deborah cooper||8/10||1672 days||3%|
|Niels Petit||10/10||1690 days||4%|
|Craig Eagleton||10/10||1706 days||4%|
|Florence Boinay||10/10||1707 days||4%|
|Breanna Alexander||10/10||1721 days||4%|
|Trent O'Keeffe||10/10||1722 days||4%|
|Peter Brock||10/10||1725 days||4%|
|sara hoeflaken||10/10||1729 days||4%|
|Erich Brueggermann||9/10||1730 days||4%|
|The Beans||10/10||1791 days||3%|
|Richard Houghton||10/10||1792 days||3%|
|Jude Ong||10/10||1792 days||3%|
|Alf Caruana||8/10||1793 days||3%|
|Olivia Swisher||10/10||1809 days||2%|
|Dylan McBride||10/10||1809 days||2%|
|Anna Dalby||10/10||1810 days||2%|
|Theo Mallais||10/10||1814 days||3%|
|Derek Drost||8/10||1828 days||3%|
|Kevin Mayer||10/10||1884 days||3%|
|Rita Ashby||6/10||1945 days||3%|
|Pamela Hoffman||10/10||1999 days||3%|
|Justin Caldwell||10/10||2022 days||3%|
|Dennis Page||10/10||2037 days||3%|
|Gilles Andrieu||8/10||2048 days||3%|
|Antonio BENITEZ||10/10||2097 days||3%|
|Richard Kirby||10/10||2128 days||3%|
|Renee Willhuber||10/10||2132 days||3%|
|Antoine Germaine||9/10||2144 days||3%|
|Kaseylee Hibbert||10/10||2163 days||3%|
|Karmen Bond||10/10||2187 days||3%|
|Steve Warren||10/10||2189 days||3%|
|Mitchell Henderson||8/10||2249 days||2%|
|Ian Gilbert||10/10||2311 days||2%|
|Oliver Pester||10/10||2403 days||2%|
|Andrew Jones||10/10||2403 days||2%|
|Mike Merrick||9/10||2411 days||2%|
|Averil Brown||10/10||2429 days||2%|
|Nell Hearle||10/10||2439 days||2%|
|Patrick Schwerhoff||10/10||2456 days||2%|
|Manolis Pavlakis||10/10||2462 days||2%|
|Ron Clarke||10/10||2493 days||2%|
|Alexandre Moleiro||10/10||2493 days||2%|
|John Scott||10/10||2504 days||1%|
|Kane F||10/10||2584 days||2%|
|Scott Atkinson||10/10||2647 days||2%|
|Andrew Kermode||10/10||2647 days||2%|
|Tom Guthknecht||9/10||2732 days||1%|
|Matt Weston||10/10||2752 days||1%|
|tracey aylmer||9/10||2769 days||1%|
|Julian Kemp||9/10||2889 days||1%|
|Karen Perry||10/10||2950 days||1%|
|Fernando Martin||9/10||3141 days||0%|
|Tinne Cis||10/10||3496 days||0%|
|Chris Marsh||10/10||3525 days||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. The Pines does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.