Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for The Pines.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

The Pines

Valid Reviews

156 Valid Reviews

The The Pines experience has a total of 162 reviews. There are 156 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 156 valid reviews:

Rating Count Percentage
10/10 114
73%
9/10 24
15%
8/10 14
9%
7/10 1
1%
6/10 2
1%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

95.51% Average

The raw data average (mean) for all the The Pines valid reviews is 95.51% and is based on 156 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

15 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 156 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 15 face-to-face reviews:

Rating Count Percentage
10/10 11
73%
9/10 4
27%
8/10 0
0%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

97.33% Average

The raw data average (mean) for all the The Pines face-to-face reviews is 97.33% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.89%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Brandon 10/10 47 days 100%
Hakuna Matata 9/10 169 days 96%
Seth 8/10 200 days 89%
Alan Mcneil 10/10 291 days 87%
Luke McCallum 10/10 291 days 87%
Kristina 10/10 291 days 87%
The Gillies 10/10 322 days 84%
Alydia 10/10 350 days 81%
Liv 10/10 381 days 77%
me 9/10 503 days 60%
Christopher 10/10 503 days 60%
Thangs 10/10 687 days 31%
Maria 10/10 687 days 31%
Samantha Williamson 9/10 687 days 31%
Lauren 8/10 687 days 30%
Meyana Barnhart 10/10 716 days 28%
Liz Wade 9/10 746 days 24%
Angela 10/10 747 days 24%
Almudena 10/10 747 days 24%
Bek 10/10 778 days 21%
Robert Killey 7/10 778 days 19%
Tanja Rombey 10/10 778 days 21%
Luis Vigil Vidal 10/10 808 days 18%
Corryn Smith 10/10 808 days 18%
Forrest Poirier 10/10 808 days 18%
Javier Williams 10/10 808 days 18%
Chieco Family 9/10 839 days 15%
Steve Mac 10/10 839 days 15%
Ash 10/10 839 days 15%
Shannon 10/10 839 days 15%
kay 8/10 839 days 15%
Marta Jau 9/10 868 days 13%
MimzieTT 10/10 869 days 13%
Andrew Hammond 10/10 869 days 13%
Clément 10/10 900 days 11%
Kendal 10/10 900 days 11%
Tegan 10/10 900 days 11%
Keith & Kay Finlayson 10/10 900 days 11%
Chai 10/10 931 days 9%
Kate 10/10 992 days 7%
Brice 10/10 1022 days 6%
Katy 9/10 1022 days 6%
Suthep 10/10 1022 days 6%
Patrizia Tosetti 10/10 1022 days 6%
Amanda 9/10 1053 days 5%
GavNads 10/10 1053 days 5%
Elin 10/10 1053 days 5%
Wazza Schulz 3/10 1053 days 4%
Liz 10/10 1053 days 5%
Freya 8/10 1081 days 5%
Marcus Andrade 10/10 1112 days 5%
laura hatton 10/10 1112 days 5%
Mitchell 10/10 1142 days 5%
Paula G 8/10 1143 days 5%
Clarkeoz 6/10 1143 days 4%
Sunny 10/10 1173 days 5%
Noreasters 10/10 1173 days 5%
Angela 10/10 1204 days 5%
Eranda 10/10 1204 days 5%
Mischa 10/10 1204 days 5%
Ellen 10/10 1204 days 5%
Becky 10/10 1204 days 5%
TT Tang 9/10 1204 days 5%
Eddy P 10/10 1234 days 5%
Claire Desat 10/10 1234 days 5%
Margaret Kajewski 10/10 1234 days 5%
Jenna webber 10/10 1234 days 5%
Holly Bartholomew 10/10 1234 days 5%
J wells 10/10 1234 days 5%
Rachel 8/10 1296 days 4%
Mike 10/10 1357 days 4%
Robin 10/10 1387 days 4%
Juliane 9/10 1387 days 4%
Florian 10/10 1387 days 4%
Mike78 10/10 1387 days 4%
Christina 10/10 1387 days 4%
Anna 10/10 1418 days 4%
Katherine 8/10 1418 days 4%
Mallory 10/10 1418 days 4%
Tristan & Jolie 10/10 1418 days 4%
Jill Grimwood 10/10 1438 days 3%
Jill McGrath 9/10 1441 days 3%
Niall McGrath 10/10 1448 days 4%
Donna 10/10 1449 days 4%
Nick Cartmell 10/10 1451 days 3%
Robert Webster 10/10 1455 days 4%
Luis Vigil Vidal 9/10 1460 days 3%
Tina I 10/10 1508 days 4%
Maggie Konstanski 9/10 1509 days 4%
Paul and Paula 8/10 1513 days 4%
Joe Trigg 9/10 1556 days 4%
Phil and Mel Rowson 9/10 1557 days 4%
Gary Prescot 10/10 1571 days 4%
Tom Sanft 9/10 1702 days 4%
Cathy Mead 10/10 1775 days 4%
Nikolaj Lambertsen 10/10 1780 days 4%
deborah cooper 8/10 1782 days 3%
Niels Petit 10/10 1800 days 4%
Craig Eagleton 10/10 1816 days 4%
Florence Boinay 10/10 1817 days 4%
Breanna Alexander 10/10 1831 days 4%
Trent O'Keeffe 10/10 1832 days 4%
Peter Brock 10/10 1835 days 4%
sara hoeflaken 10/10 1839 days 4%
Erich Brueggermann 9/10 1840 days 4%
CMG 9/10 1841 days 4%
The Beans 10/10 1901 days 3%
Richard Houghton 10/10 1902 days 3%
Jude Ong 10/10 1902 days 3%
Alf Caruana 8/10 1903 days 3%
Olivia Swisher 10/10 1919 days 2%
Dylan McBride 10/10 1919 days 2%
Claire 10/10 1919 days 2%
Anna Dalby 10/10 1920 days 2%
Theo Mallais 10/10 1924 days 3%
Derek Drost 8/10 1938 days 3%
Kevin Mayer 10/10 1994 days 3%
Rita Ashby 6/10 2055 days 3%
Pamela Hoffman 10/10 2109 days 3%
Justin Caldwell 10/10 2132 days 3%
Dennis Page 10/10 2147 days 3%
Gilles Andrieu 8/10 2158 days 3%
Marina 10/10 2174 days 3%
Antonio BENITEZ 10/10 2207 days 3%
Richard Kirby 10/10 2238 days 3%
Renee Willhuber 10/10 2242 days 3%
Antoine Germaine 9/10 2254 days 3%
Kaseylee Hibbert 10/10 2273 days 3%
Karmen Bond 10/10 2297 days 3%
Steve Warren 10/10 2299 days 3%
Mitchell Henderson 8/10 2359 days 2%
Ian Gilbert 10/10 2421 days 2%
Oliver Pester 10/10 2513 days 2%
Andrew Jones 10/10 2513 days 2%
Mike Merrick 9/10 2521 days 2%
Averil Brown 10/10 2539 days 2%
Nell Hearle 10/10 2549 days 2%
Patrick Schwerhoff 10/10 2566 days 2%
Manolis Pavlakis 10/10 2572 days 2%
sreve 10/10 2603 days 2%
Ron Clarke 10/10 2603 days 2%
Alexandre Moleiro 10/10 2603 days 2%
John Scott 10/10 2614 days 1%
silvia 8/10 2664 days 2%
Kane F 10/10 2694 days 2%
Scott Atkinson 10/10 2757 days 2%
Andrew Kermode 10/10 2757 days 2%
Tom Guthknecht 9/10 2842 days 1%
Matt Weston 10/10 2862 days 1%
tracey aylmer 9/10 2879 days 1%
Saskia 10/10 2905 days 1%
Julian Kemp 9/10 2999 days 1%
Karen Perry 10/10 3060 days 1%
Fernando Martin 9/10 3251 days 0%
Tinne Cis 10/10 3606 days 0%
Chris Marsh 10/10 3635 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. The Pines does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

96%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.