Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for The Pines.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
The Pines
Valid Reviews
145 Valid Reviews
The The Pines experience has a total of 151 reviews. There are 145 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 145 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 106 |
|
73% |
| 9/10 | 22 |
|
15% |
| 8/10 | 13 |
|
9% |
| 7/10 | 1 |
|
1% |
| 6/10 | 2 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
95.45% Average
The raw data average (mean) for all the The Pines valid reviews is 95.45% and is based on 145 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 145 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
73% |
| 9/10 | 4 |
|
27% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
97.33% Average
The raw data average (mean) for all the The Pines face-to-face reviews is 97.33% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
95.39%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| Thangs | 10/10 | 167 days | 95.58 | 100% | |
| Maria | 10/10 | 167 days | 95.58 | 100% | |
| Samantha Williamson | 9/10 | 167 days | 95.58 | 100% | |
| Lauren | 8/10 | 167 days | 90.8 | 95% | |
| Meyana Barnhart | 10/10 | 196 days | 93.91 | 98% | |
| Liz Wade | 9/10 | 227 days | 91.83 | 96% | |
| Angela | 10/10 | 227 days | 91.83 | 96% | |
| Almudena | 10/10 | 227 days | 91.83 | 96% | |
| Bek | 10/10 | 258 days | 89.45 | 94% | |
| Robert Killey | 7/10 | 258 days | 81.4 | 85% | |
| Tanja Rombey | 10/10 | 258 days | 89.45 | 94% | |
| Luis Vigil Vidal | 10/10 | 288 days | 86.86 | 91% | |
| Corryn Smith | 10/10 | 288 days | 86.86 | 91% | |
| Forrest Poirier | 10/10 | 288 days | 86.86 | 91% | |
| Javier Williams | 10/10 | 288 days | 86.86 | 91% | |
| Chieco Family | 9/10 | 319 days | 83.87 | 88% | |
| Steve Mac | 10/10 | 319 days | 83.87 | 88% | |
| Ash | 10/10 | 319 days | 83.87 | 88% | |
| Shannon | 10/10 | 319 days | 83.87 | 88% | |
| kay | 8/10 | 319 days | 79.68 | 83% | |
| Marta Jau | 9/10 | 349 days | 80.7 | 84% | |
| MimzieTT | 10/10 | 349 days | 80.7 | 84% | |
| Andrew Hammond | 10/10 | 349 days | 80.7 | 84% | |
| Clément | 10/10 | 380 days | 77.12 | 80% | |
| Kendal | 10/10 | 380 days | 77.12 | 80% | |
| Tegan | 10/10 | 380 days | 77.12 | 80% | |
| Keith & Kay Finlayson | 10/10 | 380 days | 77.12 | 80% | |
| Chai | 10/10 | 411 days | 73.23 | 76% | |
| Kate | 10/10 | 472 days | 64.7 | 67% | |
| Brice | 10/10 | 502 days | 60.07 | 62% | |
| Katy | 9/10 | 502 days | 60.07 | 62% | |
| Suthep | 10/10 | 502 days | 60.07 | 62% | |
| Patrizia Tosetti | 10/10 | 502 days | 60.07 | 62% | |
| Amanda | 9/10 | 533 days | 54.98 | 57% | |
| GavNads | 10/10 | 533 days | 54.98 | 57% | |
| Elin | 10/10 | 533 days | 54.98 | 57% | |
| Wazza Schulz | 3/10 | 533 days | 42.34 | 44% | |
| Liz | 10/10 | 533 days | 54.98 | 57% | |
| Freya | 8/10 | 561 days | 47.68 | 49% | |
| Marcus Andrade | 10/10 | 592 days | 45.09 | 47% | |
| laura hatton | 10/10 | 592 days | 45.09 | 47% | |
| Mitchell | 10/10 | 623 days | 40.3 | 42% | |
| Paula G | 8/10 | 623 days | 38.29 | 39% | |
| Clarkeoz | 6/10 | 623 days | 33.45 | 34% | |
| Sunny | 10/10 | 653 days | 35.96 | 37% | |
| Noreasters | 10/10 | 653 days | 35.96 | 37% | |
| Angela | 10/10 | 684 days | 31.77 | 32% | |
| Eranda | 10/10 | 684 days | 31.77 | 32% | |
| Mischa | 10/10 | 684 days | 31.77 | 32% | |
| Ellen | 10/10 | 684 days | 31.77 | 32% | |
| Becky | 10/10 | 684 days | 31.77 | 32% | |
| TT Tang | 9/10 | 684 days | 31.77 | 32% | |
| Eddy P | 10/10 | 714 days | 28.0 | 29% | |
| Claire Desat | 10/10 | 714 days | 28.0 | 29% | |
| Margaret Kajewski | 10/10 | 714 days | 28.0 | 29% | |
| Jenna webber | 10/10 | 714 days | 28.0 | 29% | |
| Holly Bartholomew | 10/10 | 714 days | 28.0 | 29% | |
| J wells | 10/10 | 714 days | 28.0 | 29% | |
| Rachel | 8/10 | 776 days | 20.07 | 20% | |
| Mike | 10/10 | 837 days | 15.55 | 15% | |
| Robin | 10/10 | 867 days | 13.24 | 13% | |
| Juliane | 9/10 | 867 days | 13.24 | 13% | |
| Florian | 10/10 | 867 days | 13.24 | 13% | |
| Mike78 | 10/10 | 867 days | 13.24 | 13% | |
| Christina | 10/10 | 867 days | 13.24 | 13% | |
| Anna | 10/10 | 898 days | 11.15 | 11% | |
| Katherine | 8/10 | 898 days | 10.59 | 10% | |
| Mallory | 10/10 | 898 days | 11.15 | 11% | |
| Tristan & Jolie | 10/10 | 898 days | 11.15 | 11% | |
| Jill Grimwood | 10/10 | 918 days |  |
9.96 | 9% |
| Jill McGrath | 9/10 | 921 days | |
9.8 | 9% |
| Niall McGrath | 10/10 | 928 days | 9.42 | 9% | |
| Donna | 10/10 | 929 days | 9.37 | 9% | |
| Nick Cartmell | 10/10 | 931 days | |
9.26 | 9% |
| Robert Webster | 10/10 | 935 days | 9.06 | 8% | |
| Luis Vigil Vidal | 9/10 | 940 days | |
8.81 | 8% |
| Tina I | 10/10 | 988 days | 6.81 | 6% | |
| Maggie Konstanski | 9/10 | 989 days | 6.78 | 6% | |
| Paul and Paula | 8/10 | 993 days | 6.32 | 6% | |
| Joe Trigg | 9/10 | 1036 days | 5.55 | 5% | |
| Phil and Mel Rowson | 9/10 | 1037 days | 5.53 | 5% | |
| Gary Prescot | 10/10 | 1051 days | 5.31 | 5% | |
| Tom Sanft | 9/10 | 1182 days | 4.83 | 4% | |
| Cathy Mead | 10/10 | 1255 days | 4.69 | 4% | |
| Nikolaj Lambertsen | 10/10 | 1260 days | 4.68 | 4% | |
| deborah cooper | 8/10 | 1263 days | 4.44 | 4% | |
| Niels Petit | 10/10 | 1280 days | 4.64 | 4% | |
| Craig Eagleton | 10/10 | 1296 days | 4.61 | 4% | |
| Florence Boinay | 10/10 | 1297 days | 4.6 | 4% | |
| Breanna Alexander | 10/10 | 1311 days | 4.58 | 4% | |
| Trent O'Keeffe | 10/10 | 1312 days | 4.58 | 4% | |
| Peter Brock | 10/10 | 1315 days | 4.57 | 4% | |
| sara hoeflaken | 10/10 | 1319 days | 4.56 | 4% | |
| Erich Brueggermann | 9/10 | 1320 days | 4.56 | 4% | |
| CMG | 9/10 | 1322 days | 4.56 | 4% | |
| The Beans | 10/10 | 1381 days | 4.44 | 4% | |
| Richard Houghton | 10/10 | 1383 days | 4.44 | 4% | |
| Jude Ong | 10/10 | 1383 days | 4.44 | 4% | |
| Alf Caruana | 8/10 | 1383 days | 4.21 | 3% | |
| Olivia Swisher | 10/10 | 1399 days | |
4.41 | 4% |
| Dylan McBride | 10/10 | 1399 days | |
4.41 | 4% |
| Claire | 10/10 | 1399 days | |
4.41 | 4% |
| Anna Dalby | 10/10 | 1400 days | |
4.4 | 4% |
| Theo Mallais | 10/10 | 1404 days | 4.4 | 4% | |
| Derek Drost | 8/10 | 1418 days | 4.15 | 3% | |
| Kevin Mayer | 10/10 | 1475 days | 4.26 | 3% | |
| Rita Ashby | 6/10 | 1536 days | 3.43 | 3% | |
| Pamela Hoffman | 10/10 | 1589 days | 4.03 | 3% | |
| Justin Caldwell | 10/10 | 1612 days | 3.99 | 3% | |
| Dennis Page | 10/10 | 1628 days | 3.96 | 3% | |
| Gilles Andrieu | 8/10 | 1638 days | 3.74 | 3% | |
| Marina | 10/10 | 1654 days | 3.91 | 3% | |
| Antonio BENITEZ | 10/10 | 1688 days | 3.84 | 3% | |
| Richard Kirby | 10/10 | 1719 days | 3.78 | 3% | |
| Renee Willhuber | 10/10 | 1722 days | 3.77 | 3% | |
| Antoine Germaine | 9/10 | 1734 days | 3.75 | 3% | |
| Kaseylee Hibbert | 10/10 | 1753 days | 3.71 | 3% | |
| Karmen Bond | 10/10 | 1777 days | 3.67 | 3% | |
| Steve Warren | 10/10 | 1780 days | 3.66 | 3% | |
| Mitchell Henderson | 8/10 | 1839 days | 3.37 | 2% | |
| Ian Gilbert | 10/10 | 1902 days | 3.42 | 3% | |
| Oliver Pester | 10/10 | 1994 days | 3.24 | 2% | |
| Andrew Jones | 10/10 | 1994 days | 3.24 | 2% | |
| Mike Merrick | 9/10 | 2001 days | 3.23 | 2% | |
| Averil Brown | 10/10 | 2019 days | 3.19 | 2% | |
| Nell Hearle | 10/10 | 2029 days | 3.17 | 2% | |
| Patrick Schwerhoff | 10/10 | 2046 days | 3.14 | 2% | |
| Manolis Pavlakis | 10/10 | 2053 days | 3.13 | 2% | |
| sreve | 10/10 | 2084 days | 3.06 | 2% | |
| Ron Clarke | 10/10 | 2084 days | 3.06 | 2% | |
| Alexandre Moleiro | 10/10 | 2084 days | 3.06 | 2% | |
| John Scott | 10/10 | 2094 days | |
3.05 | 2% |
| silvia | 8/10 | 2145 days | 2.8 | 2% | |
| Kane F | 10/10 | 2175 days | 2.89 | 2% | |
| Scott Atkinson | 10/10 | 2237 days | 2.77 | 2% | |
| Andrew Kermode | 10/10 | 2237 days | 2.77 | 2% | |
| Tom Guthknecht | 9/10 | 2322 days | |
2.6 | 2% |
| Matt Weston | 10/10 | 2342 days | |
2.56 | 2% |
| tracey aylmer | 9/10 | 2359 days | 2.53 | 2% | |
| Saskia | 10/10 | 2385 days | |
2.48 | 2% |
| Julian Kemp | 9/10 | 2479 days | 2.29 | 1% | |
| Karen Perry | 10/10 | 2540 days | 2.17 | 1% | |
| Fernando Martin | 9/10 | 2731 days | |
1.8 | 1% |
| Tinne Cis | 10/10 | 3086 days | |
1.1 | 0% |
| Chris Marsh | 10/10 | 3115 days | |
1.05 | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. The Pines does not meet the criteria for any of these adjustments to apply.
Final Ranking Score
95%
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.