Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for The Pines.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
151 Valid Reviews
The The Pines experience has a total of 157 reviews. There are 151 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 151 valid reviews:
The raw data average (mean) for all the The Pines valid reviews is 95.56% and is based on 151 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 151 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
The raw data average (mean) for all the The Pines face-to-face reviews is 97.33% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|The Gillies||10/10||52 days||100%|
|Samantha Williamson||9/10||417 days||72%|
|Meyana Barnhart||10/10||446 days||68%|
|Liz Wade||9/10||477 days||64%|
|Robert Killey||7/10||508 days||54%|
|Tanja Rombey||10/10||508 days||59%|
|Luis Vigil Vidal||10/10||538 days||54%|
|Corryn Smith||10/10||538 days||54%|
|Forrest Poirier||10/10||538 days||54%|
|Javier Williams||10/10||538 days||54%|
|Chieco Family||9/10||569 days||49%|
|Steve Mac||10/10||569 days||49%|
|Marta Jau||9/10||599 days||44%|
|Andrew Hammond||10/10||599 days||44%|
|Keith & Kay Finlayson||10/10||630 days||39%|
|Patrizia Tosetti||10/10||752 days||23%|
|Wazza Schulz||3/10||783 days||15%|
|Marcus Andrade||10/10||842 days||15%|
|laura hatton||10/10||842 days||15%|
|Paula G||8/10||873 days||12%|
|TT Tang||9/10||934 days||9%|
|Eddy P||10/10||964 days||7%|
|Claire Desat||10/10||964 days||7%|
|Margaret Kajewski||10/10||964 days||7%|
|Jenna webber||10/10||964 days||7%|
|Holly Bartholomew||10/10||964 days||7%|
|J wells||10/10||964 days||7%|
|Tristan & Jolie||10/10||1148 days||4%|
|Jill Grimwood||10/10||1168 days||2%|
|Jill McGrath||9/10||1171 days||2%|
|Niall McGrath||10/10||1178 days||4%|
|Nick Cartmell||10/10||1181 days||2%|
|Robert Webster||10/10||1185 days||4%|
|Luis Vigil Vidal||9/10||1190 days||2%|
|Tina I||10/10||1238 days||4%|
|Maggie Konstanski||9/10||1239 days||4%|
|Paul and Paula||8/10||1243 days||4%|
|Joe Trigg||9/10||1286 days||4%|
|Phil and Mel Rowson||9/10||1287 days||4%|
|Gary Prescot||10/10||1301 days||4%|
|Tom Sanft||9/10||1432 days||4%|
|Cathy Mead||10/10||1505 days||4%|
|Nikolaj Lambertsen||10/10||1510 days||4%|
|deborah cooper||8/10||1513 days||3%|
|Niels Petit||10/10||1530 days||4%|
|Craig Eagleton||10/10||1546 days||4%|
|Florence Boinay||10/10||1547 days||4%|
|Breanna Alexander||10/10||1561 days||4%|
|Trent O'Keeffe||10/10||1562 days||4%|
|Peter Brock||10/10||1565 days||4%|
|sara hoeflaken||10/10||1569 days||4%|
|Erich Brueggermann||9/10||1570 days||4%|
|The Beans||10/10||1631 days||3%|
|Richard Houghton||10/10||1633 days||3%|
|Jude Ong||10/10||1633 days||3%|
|Alf Caruana||8/10||1633 days||3%|
|Olivia Swisher||10/10||1649 days||2%|
|Dylan McBride||10/10||1649 days||2%|
|Anna Dalby||10/10||1650 days||2%|
|Theo Mallais||10/10||1654 days||3%|
|Derek Drost||8/10||1668 days||3%|
|Kevin Mayer||10/10||1725 days||3%|
|Rita Ashby||6/10||1786 days||2%|
|Pamela Hoffman||10/10||1839 days||3%|
|Justin Caldwell||10/10||1862 days||3%|
|Dennis Page||10/10||1878 days||3%|
|Gilles Andrieu||8/10||1888 days||3%|
|Antonio BENITEZ||10/10||1938 days||3%|
|Richard Kirby||10/10||1969 days||3%|
|Renee Willhuber||10/10||1972 days||3%|
|Antoine Germaine||9/10||1984 days||3%|
|Kaseylee Hibbert||10/10||2003 days||3%|
|Karmen Bond||10/10||2027 days||3%|
|Steve Warren||10/10||2030 days||3%|
|Mitchell Henderson||8/10||2089 days||2%|
|Ian Gilbert||10/10||2152 days||2%|
|Oliver Pester||10/10||2244 days||2%|
|Andrew Jones||10/10||2244 days||2%|
|Mike Merrick||9/10||2251 days||2%|
|Averil Brown||10/10||2269 days||2%|
|Nell Hearle||10/10||2279 days||2%|
|Patrick Schwerhoff||10/10||2296 days||2%|
|Manolis Pavlakis||10/10||2303 days||2%|
|Ron Clarke||10/10||2334 days||2%|
|Alexandre Moleiro||10/10||2334 days||2%|
|John Scott||10/10||2344 days||1%|
|Kane F||10/10||2425 days||2%|
|Scott Atkinson||10/10||2487 days||2%|
|Andrew Kermode||10/10||2487 days||2%|
|Tom Guthknecht||9/10||2572 days||1%|
|Matt Weston||10/10||2592 days||1%|
|tracey aylmer||9/10||2609 days||1%|
|Julian Kemp||9/10||2729 days||1%|
|Karen Perry||10/10||2790 days||1%|
|Fernando Martin||9/10||2981 days||0%|
|Tinne Cis||10/10||3336 days||0%|
|Chris Marsh||10/10||3365 days||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. The Pines does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.