Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for The Pines.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

The Pines

Valid Reviews

147 Valid Reviews

The The Pines experience has a total of 153 reviews. There are 147 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 147 valid reviews:

Rating Count Percentage
10/10 107
73%
9/10 23
16%
8/10 13
9%
7/10 1
1%
6/10 2
1%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

95.44% Average

The raw data average (mean) for all the The Pines valid reviews is 95.44% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

15 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 147 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 15 face-to-face reviews:

Rating Count Percentage
10/10 11
73%
9/10 4
27%
8/10 0
0%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

97.33% Average

The raw data average (mean) for all the The Pines face-to-face reviews is 97.33% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.39%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
me 9/10 51 days 99.59 100%
Christopher 10/10 51 days 99.59 100%
Thangs 10/10 235 days 91.25 92%
Maria 10/10 235 days 91.25 92%
Samantha Williamson 9/10 235 days 91.25 92%
Lauren 8/10 235 days 86.69 87%
Meyana Barnhart 10/10 264 days 88.96 89%
Liz Wade 9/10 295 days 86.21 86%
Angela 10/10 295 days 86.21 86%
Almudena 10/10 295 days 86.21 86%
Bek 10/10 326 days 83.16 83%
Robert Killey 7/10 326 days 75.67 76%
Tanja Rombey 10/10 326 days 83.16 83%
Luis Vigil Vidal 10/10 356 days 79.92 80%
Corryn Smith 10/10 356 days 79.92 80%
Forrest Poirier 10/10 356 days 79.92 80%
Javier Williams 10/10 356 days 79.92 80%
Chieco Family 9/10 387 days 76.27 76%
Steve Mac 10/10 387 days 76.27 76%
Ash 10/10 387 days 76.27 76%
Shannon 10/10 387 days 76.27 76%
kay 8/10 387 days 72.45 73%
Marta Jau 9/10 417 days 72.45 72%
MimzieTT 10/10 417 days 72.45 72%
Andrew Hammond 10/10 417 days 72.45 72%
Clément 10/10 448 days 68.2 68%
Kendal 10/10 448 days 68.2 68%
Tegan 10/10 448 days 68.2 68%
Keith & Kay Finlayson 10/10 448 days 68.2 68%
Chai 10/10 479 days 63.64 64%
Kate 10/10 540 days 53.79 54%
Brice 10/10 570 days 48.68 48%
Katy 9/10 570 days 48.68 48%
Suthep 10/10 570 days 48.68 48%
Patrizia Tosetti 10/10 570 days 48.68 48%
Amanda 9/10 601 days 43.67 43%
GavNads 10/10 601 days 43.67 43%
Elin 10/10 601 days 43.67 43%
Wazza Schulz 3/10 601 days 33.63 33%
Liz 10/10 601 days 43.67 43%
Freya 8/10 629 days 37.44 37%
Marcus Andrade 10/10 660 days 34.99 35%
laura hatton 10/10 660 days 34.99 35%
Mitchell 10/10 691 days 30.86 30%
Paula G 8/10 691 days 29.32 29%
Clarkeoz 6/10 691 days 25.62 25%
Sunny 10/10 721 days 27.17 27%
Noreasters 10/10 721 days 27.17 27%
Angela 10/10 752 days 23.64 23%
Eranda 10/10 752 days 23.64 23%
Mischa 10/10 752 days 23.64 23%
Ellen 10/10 752 days 23.64 23%
Becky 10/10 752 days 23.64 23%
TT Tang 9/10 752 days 23.64 23%
Eddy P 10/10 782 days 20.52 20%
Claire Desat 10/10 782 days 20.52 20%
Margaret Kajewski 10/10 782 days 20.52 20%
Jenna webber 10/10 782 days 20.52 20%
Holly Bartholomew 10/10 782 days 20.52 20%
J wells 10/10 782 days 20.52 20%
Rachel 8/10 844 days 14.23 13%
Mike 10/10 905 days 10.72 10%
Robin 10/10 935 days 9.06 8%
Juliane 9/10 935 days 9.06 8%
Florian 10/10 935 days 9.06 8%
Mike78 10/10 935 days 9.06 8%
Christina 10/10 935 days 9.06 8%
Anna 10/10 966 days 7.64 7%
Katherine 8/10 966 days 7.26 6%
Mallory 10/10 966 days 7.64 7%
Tristan & Jolie 10/10 966 days 7.64 7%
Jill Grimwood 10/10 986 days true 6.88 6%
Jill McGrath 9/10 989 days true 6.78 6%
Niall McGrath 10/10 996 days 6.55 6%
Donna 10/10 997 days 6.52 6%
Nick Cartmell 10/10 999 days true 6.46 6%
Robert Webster 10/10 1003 days 6.34 6%
Luis Vigil Vidal 9/10 1008 days true 6.2 5%
Tina I 10/10 1056 days 5.24 4%
Maggie Konstanski 9/10 1057 days 5.23 4%
Paul and Paula 8/10 1061 days 4.92 4%
Joe Trigg 9/10 1104 days 4.98 4%
Phil and Mel Rowson 9/10 1105 days 4.98 4%
Gary Prescot 10/10 1119 days 4.95 4%
Tom Sanft 9/10 1250 days 4.7 4%
Cathy Mead 10/10 1323 days 4.55 4%
Nikolaj Lambertsen 10/10 1328 days 4.54 4%
deborah cooper 8/10 1331 days 4.31 3%
Niels Petit 10/10 1348 days 4.5 4%
Craig Eagleton 10/10 1364 days 4.47 4%
Florence Boinay 10/10 1365 days 4.47 4%
Breanna Alexander 10/10 1379 days 4.44 4%
Trent O'Keeffe 10/10 1380 days 4.44 4%
Peter Brock 10/10 1383 days 4.44 4%
sara hoeflaken 10/10 1387 days 4.43 4%
Erich Brueggermann 9/10 1388 days 4.43 4%
CMG 9/10 1390 days 4.42 4%
The Beans 10/10 1449 days 4.31 3%
Richard Houghton 10/10 1451 days 4.3 3%
Jude Ong 10/10 1451 days 4.3 3%
Alf Caruana 8/10 1451 days 4.09 3%
Olivia Swisher 10/10 1467 days true 4.27 3%
Dylan McBride 10/10 1467 days true 4.27 3%
Claire 10/10 1467 days true 4.27 3%
Anna Dalby 10/10 1468 days true 4.27 3%
Theo Mallais 10/10 1472 days 4.26 3%
Derek Drost 8/10 1486 days 4.02 3%
Kevin Mayer 10/10 1543 days 4.12 3%
Rita Ashby 6/10 1604 days 3.32 2%
Pamela Hoffman 10/10 1657 days 3.9 3%
Justin Caldwell 10/10 1680 days 3.86 3%
Dennis Page 10/10 1696 days 3.82 3%
Gilles Andrieu 8/10 1706 days 3.61 3%
Marina 10/10 1722 days 3.77 3%
Antonio BENITEZ 10/10 1756 days 3.71 3%
Richard Kirby 10/10 1787 days 3.65 3%
Renee Willhuber 10/10 1790 days 3.64 3%
Antoine Germaine 9/10 1802 days 3.62 3%
Kaseylee Hibbert 10/10 1821 days 3.58 3%
Karmen Bond 10/10 1845 days 3.53 3%
Steve Warren 10/10 1848 days 3.53 3%
Mitchell Henderson 8/10 1907 days 3.24 2%
Ian Gilbert 10/10 1970 days 3.29 2%
Oliver Pester 10/10 2062 days 3.11 2%
Andrew Jones 10/10 2062 days 3.11 2%
Mike Merrick 9/10 2069 days 3.09 2%
Averil Brown 10/10 2087 days 3.06 2%
Nell Hearle 10/10 2097 days 3.04 2%
Patrick Schwerhoff 10/10 2114 days 3.01 2%
Manolis Pavlakis 10/10 2121 days 2.99 2%
sreve 10/10 2152 days 2.93 2%
Ron Clarke 10/10 2152 days 2.93 2%
Alexandre Moleiro 10/10 2152 days 2.93 2%
John Scott 10/10 2162 days true 2.91 2%
silvia 8/10 2213 days 2.67 2%
Kane F 10/10 2243 days 2.75 2%
Scott Atkinson 10/10 2305 days 2.63 2%
Andrew Kermode 10/10 2305 days 2.63 2%
Tom Guthknecht 9/10 2390 days true 2.47 2%
Matt Weston 10/10 2410 days true 2.43 2%
tracey aylmer 9/10 2427 days 2.39 1%
Saskia 10/10 2453 days true 2.34 1%
Julian Kemp 9/10 2547 days 2.16 1%
Karen Perry 10/10 2608 days 2.04 1%
Fernando Martin 9/10 2799 days true 1.67 1%
Tinne Cis 10/10 3154 days true 0.97 0%
Chris Marsh 10/10 3183 days true 0.91 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. The Pines does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

95%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.