Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for The Pines.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

The Pines

Valid Reviews

145 Valid Reviews

The The Pines experience has a total of 151 reviews. There are 145 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 145 valid reviews:

Rating Count Percentage
10/10 106
73%
9/10 22
15%
8/10 13
9%
7/10 1
1%
6/10 2
1%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

95.45% Average

The raw data average (mean) for all the The Pines valid reviews is 95.45% and is based on 145 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

15 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 145 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 15 face-to-face reviews:

Rating Count Percentage
10/10 11
73%
9/10 4
27%
8/10 0
0%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

97.33% Average

The raw data average (mean) for all the The Pines face-to-face reviews is 97.33% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.39%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Thangs 10/10 167 days 95.58 100%
Maria 10/10 167 days 95.58 100%
Samantha Williamson 9/10 167 days 95.58 100%
Lauren 8/10 167 days 90.8 95%
Meyana Barnhart 10/10 196 days 93.91 98%
Liz Wade 9/10 227 days 91.83 96%
Angela 10/10 227 days 91.83 96%
Almudena 10/10 227 days 91.83 96%
Bek 10/10 258 days 89.45 94%
Robert Killey 7/10 258 days 81.4 85%
Tanja Rombey 10/10 258 days 89.45 94%
Luis Vigil Vidal 10/10 288 days 86.86 91%
Corryn Smith 10/10 288 days 86.86 91%
Forrest Poirier 10/10 288 days 86.86 91%
Javier Williams 10/10 288 days 86.86 91%
Chieco Family 9/10 319 days 83.87 88%
Steve Mac 10/10 319 days 83.87 88%
Ash 10/10 319 days 83.87 88%
Shannon 10/10 319 days 83.87 88%
kay 8/10 319 days 79.68 83%
Marta Jau 9/10 349 days 80.7 84%
MimzieTT 10/10 349 days 80.7 84%
Andrew Hammond 10/10 349 days 80.7 84%
Clément 10/10 380 days 77.12 80%
Kendal 10/10 380 days 77.12 80%
Tegan 10/10 380 days 77.12 80%
Keith & Kay Finlayson 10/10 380 days 77.12 80%
Chai 10/10 411 days 73.23 76%
Kate 10/10 472 days 64.7 67%
Brice 10/10 502 days 60.07 62%
Katy 9/10 502 days 60.07 62%
Suthep 10/10 502 days 60.07 62%
Patrizia Tosetti 10/10 502 days 60.07 62%
Amanda 9/10 533 days 54.98 57%
GavNads 10/10 533 days 54.98 57%
Elin 10/10 533 days 54.98 57%
Wazza Schulz 3/10 533 days 42.34 44%
Liz 10/10 533 days 54.98 57%
Freya 8/10 561 days 47.68 49%
Marcus Andrade 10/10 592 days 45.09 47%
laura hatton 10/10 592 days 45.09 47%
Mitchell 10/10 623 days 40.3 42%
Paula G 8/10 623 days 38.29 39%
Clarkeoz 6/10 623 days 33.45 34%
Sunny 10/10 653 days 35.96 37%
Noreasters 10/10 653 days 35.96 37%
Angela 10/10 684 days 31.77 32%
Eranda 10/10 684 days 31.77 32%
Mischa 10/10 684 days 31.77 32%
Ellen 10/10 684 days 31.77 32%
Becky 10/10 684 days 31.77 32%
TT Tang 9/10 684 days 31.77 32%
Eddy P 10/10 714 days 28.0 29%
Claire Desat 10/10 714 days 28.0 29%
Margaret Kajewski 10/10 714 days 28.0 29%
Jenna webber 10/10 714 days 28.0 29%
Holly Bartholomew 10/10 714 days 28.0 29%
J wells 10/10 714 days 28.0 29%
Rachel 8/10 776 days 20.07 20%
Mike 10/10 837 days 15.55 15%
Robin 10/10 867 days 13.24 13%
Juliane 9/10 867 days 13.24 13%
Florian 10/10 867 days 13.24 13%
Mike78 10/10 867 days 13.24 13%
Christina 10/10 867 days 13.24 13%
Anna 10/10 898 days 11.15 11%
Katherine 8/10 898 days 10.59 10%
Mallory 10/10 898 days 11.15 11%
Tristan & Jolie 10/10 898 days 11.15 11%
Jill Grimwood 10/10 918 days true 9.96 9%
Jill McGrath 9/10 921 days true 9.8 9%
Niall McGrath 10/10 928 days 9.42 9%
Donna 10/10 929 days 9.37 9%
Nick Cartmell 10/10 931 days true 9.26 9%
Robert Webster 10/10 935 days 9.06 8%
Luis Vigil Vidal 9/10 940 days true 8.81 8%
Tina I 10/10 988 days 6.81 6%
Maggie Konstanski 9/10 989 days 6.78 6%
Paul and Paula 8/10 993 days 6.32 6%
Joe Trigg 9/10 1036 days 5.55 5%
Phil and Mel Rowson 9/10 1037 days 5.53 5%
Gary Prescot 10/10 1051 days 5.31 5%
Tom Sanft 9/10 1182 days 4.83 4%
Cathy Mead 10/10 1255 days 4.69 4%
Nikolaj Lambertsen 10/10 1260 days 4.68 4%
deborah cooper 8/10 1263 days 4.44 4%
Niels Petit 10/10 1280 days 4.64 4%
Craig Eagleton 10/10 1296 days 4.61 4%
Florence Boinay 10/10 1297 days 4.6 4%
Breanna Alexander 10/10 1311 days 4.58 4%
Trent O'Keeffe 10/10 1312 days 4.58 4%
Peter Brock 10/10 1315 days 4.57 4%
sara hoeflaken 10/10 1319 days 4.56 4%
Erich Brueggermann 9/10 1320 days 4.56 4%
CMG 9/10 1322 days 4.56 4%
The Beans 10/10 1381 days 4.44 4%
Richard Houghton 10/10 1383 days 4.44 4%
Jude Ong 10/10 1383 days 4.44 4%
Alf Caruana 8/10 1383 days 4.21 3%
Olivia Swisher 10/10 1399 days true 4.41 4%
Dylan McBride 10/10 1399 days true 4.41 4%
Claire 10/10 1399 days true 4.41 4%
Anna Dalby 10/10 1400 days true 4.4 4%
Theo Mallais 10/10 1404 days 4.4 4%
Derek Drost 8/10 1418 days 4.15 3%
Kevin Mayer 10/10 1475 days 4.26 3%
Rita Ashby 6/10 1536 days 3.43 3%
Pamela Hoffman 10/10 1589 days 4.03 3%
Justin Caldwell 10/10 1612 days 3.99 3%
Dennis Page 10/10 1628 days 3.96 3%
Gilles Andrieu 8/10 1638 days 3.74 3%
Marina 10/10 1654 days 3.91 3%
Antonio BENITEZ 10/10 1688 days 3.84 3%
Richard Kirby 10/10 1719 days 3.78 3%
Renee Willhuber 10/10 1722 days 3.77 3%
Antoine Germaine 9/10 1734 days 3.75 3%
Kaseylee Hibbert 10/10 1753 days 3.71 3%
Karmen Bond 10/10 1777 days 3.67 3%
Steve Warren 10/10 1780 days 3.66 3%
Mitchell Henderson 8/10 1839 days 3.37 2%
Ian Gilbert 10/10 1902 days 3.42 3%
Oliver Pester 10/10 1994 days 3.24 2%
Andrew Jones 10/10 1994 days 3.24 2%
Mike Merrick 9/10 2001 days 3.23 2%
Averil Brown 10/10 2019 days 3.19 2%
Nell Hearle 10/10 2029 days 3.17 2%
Patrick Schwerhoff 10/10 2046 days 3.14 2%
Manolis Pavlakis 10/10 2053 days 3.13 2%
sreve 10/10 2084 days 3.06 2%
Ron Clarke 10/10 2084 days 3.06 2%
Alexandre Moleiro 10/10 2084 days 3.06 2%
John Scott 10/10 2094 days true 3.05 2%
silvia 8/10 2145 days 2.8 2%
Kane F 10/10 2175 days 2.89 2%
Scott Atkinson 10/10 2237 days 2.77 2%
Andrew Kermode 10/10 2237 days 2.77 2%
Tom Guthknecht 9/10 2322 days true 2.6 2%
Matt Weston 10/10 2342 days true 2.56 2%
tracey aylmer 9/10 2359 days 2.53 2%
Saskia 10/10 2385 days true 2.48 2%
Julian Kemp 9/10 2479 days 2.29 1%
Karen Perry 10/10 2540 days 2.17 1%
Fernando Martin 9/10 2731 days true 1.8 1%
Tinne Cis 10/10 3086 days true 1.1 0%
Chris Marsh 10/10 3115 days true 1.05 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. The Pines does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

95%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.