Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for The Pines.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

The Pines

Valid Reviews

155 Valid Reviews

The The Pines experience has a total of 161 reviews. There are 155 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 155 valid reviews:

Rating Count Percentage
10/10 113
73%
9/10 24
15%
8/10 14
9%
7/10 1
1%
6/10 2
1%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

95.48% Average

The raw data average (mean) for all the The Pines valid reviews is 95.48% and is based on 155 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

15 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 155 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 15 face-to-face reviews:

Rating Count Percentage
10/10 11
73%
9/10 4
27%
8/10 0
0%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

97.33% Average

The raw data average (mean) for all the The Pines face-to-face reviews is 97.33% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.68%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Hakuna Matata 9/10 59 days 100%
Seth 8/10 90 days 94%
Alan Mcneil 10/10 181 days 95%
Luke McCallum 10/10 181 days 95%
Kristina 10/10 181 days 95%
The Gillies 10/10 212 days 93%
Alydia 10/10 240 days 91%
Liv 10/10 271 days 89%
me 9/10 393 days 76%
Christopher 10/10 393 days 76%
Thangs 10/10 577 days 48%
Maria 10/10 577 days 48%
Samantha Williamson 9/10 577 days 48%
Lauren 8/10 577 days 45%
Meyana Barnhart 10/10 606 days 43%
Liz Wade 9/10 636 days 38%
Angela 10/10 637 days 38%
Almudena 10/10 637 days 38%
Bek 10/10 668 days 34%
Robert Killey 7/10 668 days 31%
Tanja Rombey 10/10 668 days 34%
Luis Vigil Vidal 10/10 698 days 30%
Corryn Smith 10/10 698 days 30%
Forrest Poirier 10/10 698 days 30%
Javier Williams 10/10 698 days 30%
Chieco Family 9/10 729 days 26%
Steve Mac 10/10 729 days 26%
Ash 10/10 729 days 26%
Shannon 10/10 729 days 26%
kay 8/10 729 days 25%
Marta Jau 9/10 758 days 23%
MimzieTT 10/10 759 days 23%
Andrew Hammond 10/10 759 days 23%
Clément 10/10 790 days 20%
Kendal 10/10 790 days 20%
Tegan 10/10 790 days 20%
Keith & Kay Finlayson 10/10 790 days 20%
Chai 10/10 821 days 17%
Kate 10/10 882 days 12%
Brice 10/10 912 days 10%
Katy 9/10 912 days 10%
Suthep 10/10 912 days 10%
Patrizia Tosetti 10/10 912 days 10%
Amanda 9/10 943 days 8%
GavNads 10/10 943 days 8%
Elin 10/10 943 days 8%
Wazza Schulz 3/10 943 days 6%
Liz 10/10 943 days 8%
Freya 8/10 971 days 7%
Marcus Andrade 10/10 1002 days 6%
laura hatton 10/10 1002 days 6%
Mitchell 10/10 1032 days 5%
Paula G 8/10 1033 days 5%
Clarkeoz 6/10 1033 days 4%
Sunny 10/10 1063 days 5%
Noreasters 10/10 1063 days 5%
Angela 10/10 1094 days 5%
Eranda 10/10 1094 days 5%
Mischa 10/10 1094 days 5%
Ellen 10/10 1094 days 5%
Becky 10/10 1094 days 5%
TT Tang 9/10 1094 days 5%
Eddy P 10/10 1124 days 5%
Claire Desat 10/10 1124 days 5%
Margaret Kajewski 10/10 1124 days 5%
Jenna webber 10/10 1124 days 5%
Holly Bartholomew 10/10 1124 days 5%
J wells 10/10 1124 days 5%
Rachel 8/10 1186 days 4%
Mike 10/10 1247 days 4%
Robin 10/10 1277 days 4%
Juliane 9/10 1277 days 4%
Florian 10/10 1277 days 4%
Mike78 10/10 1277 days 4%
Christina 10/10 1277 days 4%
Anna 10/10 1308 days 4%
Katherine 8/10 1308 days 4%
Mallory 10/10 1308 days 4%
Tristan & Jolie 10/10 1308 days 4%
Jill Grimwood 10/10 1328 days 3%
Jill McGrath 9/10 1331 days 2%
Niall McGrath 10/10 1338 days 4%
Donna 10/10 1339 days 4%
Nick Cartmell 10/10 1341 days 2%
Robert Webster 10/10 1345 days 4%
Luis Vigil Vidal 9/10 1350 days 2%
Tina I 10/10 1398 days 4%
Maggie Konstanski 9/10 1399 days 4%
Paul and Paula 8/10 1403 days 4%
Joe Trigg 9/10 1446 days 4%
Phil and Mel Rowson 9/10 1447 days 4%
Gary Prescot 10/10 1461 days 4%
Tom Sanft 9/10 1592 days 4%
Cathy Mead 10/10 1665 days 4%
Nikolaj Lambertsen 10/10 1670 days 4%
deborah cooper 8/10 1672 days 3%
Niels Petit 10/10 1690 days 4%
Craig Eagleton 10/10 1706 days 4%
Florence Boinay 10/10 1707 days 4%
Breanna Alexander 10/10 1721 days 4%
Trent O'Keeffe 10/10 1722 days 4%
Peter Brock 10/10 1725 days 4%
sara hoeflaken 10/10 1729 days 4%
Erich Brueggermann 9/10 1730 days 4%
CMG 9/10 1731 days 4%
The Beans 10/10 1791 days 3%
Richard Houghton 10/10 1792 days 3%
Jude Ong 10/10 1792 days 3%
Alf Caruana 8/10 1793 days 3%
Olivia Swisher 10/10 1809 days 2%
Dylan McBride 10/10 1809 days 2%
Claire 10/10 1809 days 2%
Anna Dalby 10/10 1810 days 2%
Theo Mallais 10/10 1814 days 3%
Derek Drost 8/10 1828 days 3%
Kevin Mayer 10/10 1884 days 3%
Rita Ashby 6/10 1945 days 3%
Pamela Hoffman 10/10 1999 days 3%
Justin Caldwell 10/10 2022 days 3%
Dennis Page 10/10 2037 days 3%
Gilles Andrieu 8/10 2048 days 3%
Marina 10/10 2064 days 3%
Antonio BENITEZ 10/10 2097 days 3%
Richard Kirby 10/10 2128 days 3%
Renee Willhuber 10/10 2132 days 3%
Antoine Germaine 9/10 2144 days 3%
Kaseylee Hibbert 10/10 2163 days 3%
Karmen Bond 10/10 2187 days 3%
Steve Warren 10/10 2189 days 3%
Mitchell Henderson 8/10 2249 days 2%
Ian Gilbert 10/10 2311 days 2%
Oliver Pester 10/10 2403 days 2%
Andrew Jones 10/10 2403 days 2%
Mike Merrick 9/10 2411 days 2%
Averil Brown 10/10 2429 days 2%
Nell Hearle 10/10 2439 days 2%
Patrick Schwerhoff 10/10 2456 days 2%
Manolis Pavlakis 10/10 2462 days 2%
sreve 10/10 2493 days 2%
Ron Clarke 10/10 2493 days 2%
Alexandre Moleiro 10/10 2493 days 2%
John Scott 10/10 2504 days 1%
silvia 8/10 2554 days 2%
Kane F 10/10 2584 days 2%
Scott Atkinson 10/10 2647 days 2%
Andrew Kermode 10/10 2647 days 2%
Tom Guthknecht 9/10 2732 days 1%
Matt Weston 10/10 2752 days 1%
tracey aylmer 9/10 2769 days 1%
Saskia 10/10 2795 days 1%
Julian Kemp 9/10 2889 days 1%
Karen Perry 10/10 2950 days 1%
Fernando Martin 9/10 3141 days 0%
Tinne Cis 10/10 3496 days 0%
Chris Marsh 10/10 3525 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. The Pines does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

96%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.