Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for The Pines.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
The Pines
Valid Reviews
156 Valid Reviews
The The Pines experience has a total of 162 reviews. There are 156 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 156 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 114 |
|
73% |
| 9/10 | 24 |
|
15% |
| 8/10 | 14 |
|
9% |
| 7/10 | 1 |
|
1% |
| 6/10 | 2 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
95.51% Average
The raw data average (mean) for all the The Pines valid reviews is 95.51% and is based on 156 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 156 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
73% |
| 9/10 | 4 |
|
27% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
97.33% Average
The raw data average (mean) for all the The Pines face-to-face reviews is 97.33% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
95.89%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Brandon | 10/10 | 47 days | 100% |
| Hakuna Matata | 9/10 | 169 days | 96% |
| Seth | 8/10 | 200 days | 89% |
| Alan Mcneil | 10/10 | 291 days | 87% |
| Luke McCallum | 10/10 | 291 days | 87% |
| Kristina | 10/10 | 291 days | 87% |
| The Gillies | 10/10 | 322 days | 84% |
| Alydia | 10/10 | 350 days | 81% |
| Liv | 10/10 | 381 days | 77% |
| me | 9/10 | 503 days | 60% |
| Christopher | 10/10 | 503 days | 60% |
| Thangs | 10/10 | 687 days | 31% |
| Maria | 10/10 | 687 days | 31% |
| Samantha Williamson | 9/10 | 687 days | 31% |
| Lauren | 8/10 | 687 days | 30% |
| Meyana Barnhart | 10/10 | 716 days | 28% |
| Liz Wade | 9/10 | 746 days | 24% |
| Angela | 10/10 | 747 days | 24% |
| Almudena | 10/10 | 747 days | 24% |
| Bek | 10/10 | 778 days | 21% |
| Robert Killey | 7/10 | 778 days | 19% |
| Tanja Rombey | 10/10 | 778 days | 21% |
| Luis Vigil Vidal | 10/10 | 808 days | 18% |
| Corryn Smith | 10/10 | 808 days | 18% |
| Forrest Poirier | 10/10 | 808 days | 18% |
| Javier Williams | 10/10 | 808 days | 18% |
| Chieco Family | 9/10 | 839 days | 15% |
| Steve Mac | 10/10 | 839 days | 15% |
| Ash | 10/10 | 839 days | 15% |
| Shannon | 10/10 | 839 days | 15% |
| kay | 8/10 | 839 days | 15% |
| Marta Jau | 9/10 | 868 days | 13% |
| MimzieTT | 10/10 | 869 days | 13% |
| Andrew Hammond | 10/10 | 869 days | 13% |
| Clément | 10/10 | 900 days | 11% |
| Kendal | 10/10 | 900 days | 11% |
| Tegan | 10/10 | 900 days | 11% |
| Keith & Kay Finlayson | 10/10 | 900 days | 11% |
| Chai | 10/10 | 931 days | 9% |
| Kate | 10/10 | 992 days | 7% |
| Brice | 10/10 | 1022 days | 6% |
| Katy | 9/10 | 1022 days | 6% |
| Suthep | 10/10 | 1022 days | 6% |
| Patrizia Tosetti | 10/10 | 1022 days | 6% |
| Amanda | 9/10 | 1053 days | 5% |
| GavNads | 10/10 | 1053 days | 5% |
| Elin | 10/10 | 1053 days | 5% |
| Wazza Schulz | 3/10 | 1053 days | 4% |
| Liz | 10/10 | 1053 days | 5% |
| Freya | 8/10 | 1081 days | 5% |
| Marcus Andrade | 10/10 | 1112 days | 5% |
| laura hatton | 10/10 | 1112 days | 5% |
| Mitchell | 10/10 | 1142 days | 5% |
| Paula G | 8/10 | 1143 days | 5% |
| Clarkeoz | 6/10 | 1143 days | 4% |
| Sunny | 10/10 | 1173 days | 5% |
| Noreasters | 10/10 | 1173 days | 5% |
| Angela | 10/10 | 1204 days | 5% |
| Eranda | 10/10 | 1204 days | 5% |
| Mischa | 10/10 | 1204 days | 5% |
| Ellen | 10/10 | 1204 days | 5% |
| Becky | 10/10 | 1204 days | 5% |
| TT Tang | 9/10 | 1204 days | 5% |
| Eddy P | 10/10 | 1234 days | 5% |
| Claire Desat | 10/10 | 1234 days | 5% |
| Margaret Kajewski | 10/10 | 1234 days | 5% |
| Jenna webber | 10/10 | 1234 days | 5% |
| Holly Bartholomew | 10/10 | 1234 days | 5% |
| J wells | 10/10 | 1234 days | 5% |
| Rachel | 8/10 | 1296 days | 4% |
| Mike | 10/10 | 1357 days | 4% |
| Robin | 10/10 | 1387 days | 4% |
| Juliane | 9/10 | 1387 days | 4% |
| Florian | 10/10 | 1387 days | 4% |
| Mike78 | 10/10 | 1387 days | 4% |
| Christina | 10/10 | 1387 days | 4% |
| Anna | 10/10 | 1418 days | 4% |
| Katherine | 8/10 | 1418 days | 4% |
| Mallory | 10/10 | 1418 days | 4% |
| Tristan & Jolie | 10/10 | 1418 days | 4% |
| Jill Grimwood | 10/10 | 1438 days | 3% |
| Jill McGrath | 9/10 | 1441 days | 3% |
| Niall McGrath | 10/10 | 1448 days | 4% |
| Donna | 10/10 | 1449 days | 4% |
| Nick Cartmell | 10/10 | 1451 days | 3% |
| Robert Webster | 10/10 | 1455 days | 4% |
| Luis Vigil Vidal | 9/10 | 1460 days | 3% |
| Tina I | 10/10 | 1508 days | 4% |
| Maggie Konstanski | 9/10 | 1509 days | 4% |
| Paul and Paula | 8/10 | 1513 days | 4% |
| Joe Trigg | 9/10 | 1556 days | 4% |
| Phil and Mel Rowson | 9/10 | 1557 days | 4% |
| Gary Prescot | 10/10 | 1571 days | 4% |
| Tom Sanft | 9/10 | 1702 days | 4% |
| Cathy Mead | 10/10 | 1775 days | 4% |
| Nikolaj Lambertsen | 10/10 | 1780 days | 4% |
| deborah cooper | 8/10 | 1782 days | 3% |
| Niels Petit | 10/10 | 1800 days | 4% |
| Craig Eagleton | 10/10 | 1816 days | 4% |
| Florence Boinay | 10/10 | 1817 days | 4% |
| Breanna Alexander | 10/10 | 1831 days | 4% |
| Trent O'Keeffe | 10/10 | 1832 days | 4% |
| Peter Brock | 10/10 | 1835 days | 4% |
| sara hoeflaken | 10/10 | 1839 days | 4% |
| Erich Brueggermann | 9/10 | 1840 days | 4% |
| CMG | 9/10 | 1841 days | 4% |
| The Beans | 10/10 | 1901 days | 3% |
| Richard Houghton | 10/10 | 1902 days | 3% |
| Jude Ong | 10/10 | 1902 days | 3% |
| Alf Caruana | 8/10 | 1903 days | 3% |
| Olivia Swisher | 10/10 | 1919 days | 2% |
| Dylan McBride | 10/10 | 1919 days | 2% |
| Claire | 10/10 | 1919 days | 2% |
| Anna Dalby | 10/10 | 1920 days | 2% |
| Theo Mallais | 10/10 | 1924 days | 3% |
| Derek Drost | 8/10 | 1938 days | 3% |
| Kevin Mayer | 10/10 | 1994 days | 3% |
| Rita Ashby | 6/10 | 2055 days | 3% |
| Pamela Hoffman | 10/10 | 2109 days | 3% |
| Justin Caldwell | 10/10 | 2132 days | 3% |
| Dennis Page | 10/10 | 2147 days | 3% |
| Gilles Andrieu | 8/10 | 2158 days | 3% |
| Marina | 10/10 | 2174 days | 3% |
| Antonio BENITEZ | 10/10 | 2207 days | 3% |
| Richard Kirby | 10/10 | 2238 days | 3% |
| Renee Willhuber | 10/10 | 2242 days | 3% |
| Antoine Germaine | 9/10 | 2254 days | 3% |
| Kaseylee Hibbert | 10/10 | 2273 days | 3% |
| Karmen Bond | 10/10 | 2297 days | 3% |
| Steve Warren | 10/10 | 2299 days | 3% |
| Mitchell Henderson | 8/10 | 2359 days | 2% |
| Ian Gilbert | 10/10 | 2421 days | 2% |
| Oliver Pester | 10/10 | 2513 days | 2% |
| Andrew Jones | 10/10 | 2513 days | 2% |
| Mike Merrick | 9/10 | 2521 days | 2% |
| Averil Brown | 10/10 | 2539 days | 2% |
| Nell Hearle | 10/10 | 2549 days | 2% |
| Patrick Schwerhoff | 10/10 | 2566 days | 2% |
| Manolis Pavlakis | 10/10 | 2572 days | 2% |
| sreve | 10/10 | 2603 days | 2% |
| Ron Clarke | 10/10 | 2603 days | 2% |
| Alexandre Moleiro | 10/10 | 2603 days | 2% |
| John Scott | 10/10 | 2614 days | 1% |
| silvia | 8/10 | 2664 days | 2% |
| Kane F | 10/10 | 2694 days | 2% |
| Scott Atkinson | 10/10 | 2757 days | 2% |
| Andrew Kermode | 10/10 | 2757 days | 2% |
| Tom Guthknecht | 9/10 | 2842 days | 1% |
| Matt Weston | 10/10 | 2862 days | 1% |
| tracey aylmer | 9/10 | 2879 days | 1% |
| Saskia | 10/10 | 2905 days | 1% |
| Julian Kemp | 9/10 | 2999 days | 1% |
| Karen Perry | 10/10 | 3060 days | 1% |
| Fernando Martin | 9/10 | 3251 days | 0% |
| Tinne Cis | 10/10 | 3606 days | 0% |
| Chris Marsh | 10/10 | 3635 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. The Pines does not meet the criteria for any of these adjustments to apply.
Final Ranking Score
96%
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.