Ranking Score Explained

Kia ora there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for The Pines.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

The Pines

Valid Reviews

159 Valid Reviews

The The Pines experience has a total of 165 reviews. There are 159 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 159 valid reviews:

Rating Count Percentage
10/10 117
74%
9/10 24
15%
8/10 14
9%
7/10 1
1%
6/10 2
1%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

95.60% Average

The raw data average (mean) for all the The Pines valid reviews is 95.60% and is based on 159 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

15 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 159 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 15 face-to-face reviews:

Rating Count Percentage
10/10 11
73%
9/10 4
27%
8/10 0
0%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

97.33% Average

The raw data average (mean) for all the The Pines face-to-face reviews is 97.33% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

96.59%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Instantly Lost 10/10 36 days 100%
James 10/10 128 days 98%
Valg 10/10 156 days 96%
Brandon 10/10 218 days 93%
Hakuna Matata 9/10 340 days 82%
Seth 8/10 371 days 74%
Alan Mcneil 10/10 462 days 66%
Luke McCallum 10/10 462 days 66%
Kristina 10/10 462 days 66%
The Gillies 10/10 493 days 61%
Alydia 10/10 521 days 57%
Liv 10/10 552 days 52%
me 9/10 674 days 33%
Christopher 10/10 674 days 33%
Thangs 10/10 858 days 14%
Maria 10/10 858 days 14%
Samantha Williamson 9/10 858 days 14%
Lauren 8/10 858 days 13%
Meyana Barnhart 10/10 887 days 11%
Liz Wade 9/10 917 days 10%
Angela 10/10 918 days 10%
Almudena 10/10 918 days 10%
Bek 10/10 949 days 8%
Robert Killey 7/10 949 days 7%
Tanja Rombey 10/10 949 days 8%
Luis Vigil Vidal 10/10 979 days 7%
Corryn Smith 10/10 979 days 7%
Forrest Poirier 10/10 979 days 7%
Javier Williams 10/10 979 days 7%
Chieco Family 9/10 1010 days 6%
Steve Mac 10/10 1010 days 6%
Ash 10/10 1010 days 6%
Shannon 10/10 1010 days 6%
kay 8/10 1010 days 5%
Marta Jau 9/10 1039 days 5%
MimzieTT 10/10 1040 days 5%
Andrew Hammond 10/10 1040 days 5%
Clément 10/10 1071 days 5%
Kendal 10/10 1071 days 5%
Tegan 10/10 1071 days 5%
Keith & Kay Finlayson 10/10 1071 days 5%
Chai 10/10 1102 days 5%
Kate 10/10 1163 days 4%
Brice 10/10 1193 days 4%
Katy 9/10 1193 days 4%
Suthep 10/10 1193 days 4%
Patrizia Tosetti 10/10 1193 days 4%
Amanda 9/10 1224 days 4%
GavNads 10/10 1224 days 4%
Elin 10/10 1224 days 4%
Wazza Schulz 3/10 1224 days 3%
Liz 10/10 1224 days 4%
Freya 8/10 1252 days 4%
Marcus Andrade 10/10 1283 days 4%
laura hatton 10/10 1283 days 4%
Mitchell 10/10 1313 days 4%
Paula G 8/10 1314 days 4%
Clarkeoz 6/10 1314 days 3%
Sunny 10/10 1344 days 4%
Noreasters 10/10 1344 days 4%
Angela 10/10 1375 days 4%
Eranda 10/10 1375 days 4%
Mischa 10/10 1375 days 4%
Ellen 10/10 1375 days 4%
Becky 10/10 1375 days 4%
TT Tang 9/10 1375 days 4%
Eddy P 10/10 1405 days 4%
Claire Desat 10/10 1405 days 4%
Margaret Kajewski 10/10 1405 days 4%
Jenna webber 10/10 1405 days 4%
Holly Bartholomew 10/10 1405 days 4%
J wells 10/10 1405 days 4%
Rachel 8/10 1467 days 4%
Mike 10/10 1528 days 4%
Robin 10/10 1558 days 4%
Juliane 9/10 1558 days 4%
Florian 10/10 1558 days 4%
Mike78 10/10 1558 days 4%
Christina 10/10 1558 days 4%
Anna 10/10 1589 days 4%
Katherine 8/10 1589 days 3%
Mallory 10/10 1589 days 4%
Tristan & Jolie 10/10 1589 days 4%
Jill Grimwood 10/10 1609 days 2%
Jill McGrath 9/10 1612 days 2%
Niall McGrath 10/10 1619 days 4%
Donna 10/10 1620 days 4%
Nick Cartmell 10/10 1622 days 2%
Robert Webster 10/10 1626 days 4%
Luis Vigil Vidal 9/10 1631 days 2%
Tina I 10/10 1679 days 3%
Maggie Konstanski 9/10 1680 days 3%
Paul and Paula 8/10 1684 days 3%
Joe Trigg 9/10 1727 days 3%
Phil and Mel Rowson 9/10 1728 days 3%
Gary Prescot 10/10 1742 days 3%
Tom Sanft 9/10 1873 days 3%
Cathy Mead 10/10 1946 days 3%
Nikolaj Lambertsen 10/10 1951 days 3%
deborah cooper 8/10 1953 days 3%
Niels Petit 10/10 1971 days 3%
Craig Eagleton 10/10 1987 days 3%
Florence Boinay 10/10 1988 days 3%
Breanna Alexander 10/10 2002 days 3%
Trent O'Keeffe 10/10 2003 days 3%
Peter Brock 10/10 2006 days 3%
sara hoeflaken 10/10 2010 days 3%
Erich Brueggermann 9/10 2011 days 3%
CMG 9/10 2012 days 3%
The Beans 10/10 2072 days 3%
Richard Houghton 10/10 2073 days 3%
Jude Ong 10/10 2073 days 3%
Alf Caruana 8/10 2074 days 3%
Olivia Swisher 10/10 2090 days 1%
Dylan McBride 10/10 2090 days 1%
Claire 10/10 2090 days 1%
Anna Dalby 10/10 2091 days 1%
Theo Mallais 10/10 2095 days 3%
Derek Drost 8/10 2109 days 2%
Kevin Mayer 10/10 2165 days 2%
Rita Ashby 6/10 2226 days 2%
Pamela Hoffman 10/10 2280 days 2%
Justin Caldwell 10/10 2303 days 2%
Dennis Page 10/10 2318 days 2%
Gilles Andrieu 8/10 2329 days 2%
Marina 10/10 2345 days 2%
Antonio BENITEZ 10/10 2378 days 2%
Richard Kirby 10/10 2409 days 2%
Renee Willhuber 10/10 2413 days 2%
Antoine Germaine 9/10 2425 days 2%
Kaseylee Hibbert 10/10 2444 days 2%
Karmen Bond 10/10 2468 days 2%
Steve Warren 10/10 2470 days 2%
Mitchell Henderson 8/10 2530 days 2%
Ian Gilbert 10/10 2592 days 2%
Oliver Pester 10/10 2684 days 1%
Andrew Jones 10/10 2684 days 1%
Mike Merrick 9/10 2692 days 1%
Averil Brown 10/10 2710 days 1%
Nell Hearle 10/10 2720 days 1%
Patrick Schwerhoff 10/10 2737 days 1%
Manolis Pavlakis 10/10 2743 days 1%
sreve 10/10 2774 days 1%
Ron Clarke 10/10 2774 days 1%
Alexandre Moleiro 10/10 2774 days 1%
John Scott 10/10 2785 days 1%
silvia 8/10 2835 days 1%
Kane F 10/10 2865 days 1%
Scott Atkinson 10/10 2928 days 1%
Andrew Kermode 10/10 2928 days 1%
Tom Guthknecht 9/10 3013 days 0%
Matt Weston 10/10 3033 days 0%
tracey aylmer 9/10 3050 days 1%
Saskia 10/10 3076 days 0%
Julian Kemp 9/10 3170 days 0%
Karen Perry 10/10 3231 days 0%
Fernando Martin 9/10 3422 days 0%
Tinne Cis 10/10 3777 days 0%
Chris Marsh 10/10 3806 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. The Pines does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

97%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.