Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for The Pines.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
147 Valid Reviews
The The Pines experience has a total of 153 reviews. There are 147 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 147 valid reviews:
The raw data average (mean) for all the The Pines valid reviews is 95.44% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 147 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
The raw data average (mean) for all the The Pines face-to-face reviews is 97.33% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Samantha Williamson||9/10||323 days||86%|
|Meyana Barnhart||10/10||352 days||83%|
|Liz Wade||9/10||382 days||79%|
|Robert Killey||7/10||414 days||68%|
|Tanja Rombey||10/10||414 days||75%|
|Luis Vigil Vidal||10/10||444 days||71%|
|Corryn Smith||10/10||444 days||71%|
|Forrest Poirier||10/10||444 days||71%|
|Javier Williams||10/10||444 days||71%|
|Chieco Family||9/10||475 days||66%|
|Steve Mac||10/10||475 days||66%|
|Marta Jau||9/10||504 days||61%|
|Andrew Hammond||10/10||505 days||61%|
|Keith & Kay Finlayson||10/10||536 days||56%|
|Patrizia Tosetti||10/10||658 days||36%|
|Wazza Schulz||3/10||689 days||24%|
|Marcus Andrade||10/10||748 days||24%|
|laura hatton||10/10||748 days||24%|
|Paula G||8/10||779 days||20%|
|TT Tang||9/10||840 days||15%|
|Eddy P||10/10||870 days||13%|
|Claire Desat||10/10||870 days||13%|
|Margaret Kajewski||10/10||870 days||13%|
|Jenna webber||10/10||870 days||13%|
|Holly Bartholomew||10/10||870 days||13%|
|J wells||10/10||870 days||13%|
|Tristan & Jolie||10/10||1054 days||5%|
|Jill Grimwood||10/10||1074 days||3%|
|Jill McGrath||9/10||1077 days||3%|
|Niall McGrath||10/10||1084 days||4%|
|Nick Cartmell||10/10||1087 days||3%|
|Robert Webster||10/10||1091 days||4%|
|Luis Vigil Vidal||9/10||1096 days||3%|
|Tina I||10/10||1144 days||4%|
|Maggie Konstanski||9/10||1145 days||4%|
|Paul and Paula||8/10||1149 days||4%|
|Joe Trigg||9/10||1192 days||4%|
|Phil and Mel Rowson||9/10||1193 days||4%|
|Gary Prescot||10/10||1207 days||4%|
|Tom Sanft||9/10||1338 days||4%|
|Cathy Mead||10/10||1411 days||4%|
|Nikolaj Lambertsen||10/10||1416 days||4%|
|deborah cooper||8/10||1418 days||4%|
|Niels Petit||10/10||1436 days||4%|
|Craig Eagleton||10/10||1452 days||4%|
|Florence Boinay||10/10||1453 days||4%|
|Breanna Alexander||10/10||1467 days||4%|
|Trent O'Keeffe||10/10||1468 days||4%|
|Peter Brock||10/10||1471 days||4%|
|sara hoeflaken||10/10||1475 days||4%|
|Erich Brueggermann||9/10||1476 days||4%|
|The Beans||10/10||1537 days||4%|
|Richard Houghton||10/10||1538 days||4%|
|Jude Ong||10/10||1538 days||4%|
|Alf Caruana||8/10||1539 days||3%|
|Olivia Swisher||10/10||1555 days||2%|
|Dylan McBride||10/10||1555 days||2%|
|Anna Dalby||10/10||1556 days||2%|
|Theo Mallais||10/10||1560 days||3%|
|Derek Drost||8/10||1574 days||3%|
|Kevin Mayer||10/10||1630 days||3%|
|Rita Ashby||6/10||1691 days||3%|
|Pamela Hoffman||10/10||1745 days||3%|
|Justin Caldwell||10/10||1768 days||3%|
|Dennis Page||10/10||1783 days||3%|
|Gilles Andrieu||8/10||1794 days||3%|
|Antonio BENITEZ||10/10||1843 days||3%|
|Richard Kirby||10/10||1874 days||3%|
|Renee Willhuber||10/10||1878 days||3%|
|Antoine Germaine||9/10||1890 days||3%|
|Kaseylee Hibbert||10/10||1909 days||3%|
|Karmen Bond||10/10||1933 days||3%|
|Steve Warren||10/10||1935 days||3%|
|Mitchell Henderson||8/10||1995 days||2%|
|Ian Gilbert||10/10||2057 days||2%|
|Oliver Pester||10/10||2149 days||2%|
|Andrew Jones||10/10||2149 days||2%|
|Mike Merrick||9/10||2157 days||2%|
|Averil Brown||10/10||2175 days||2%|
|Nell Hearle||10/10||2185 days||2%|
|Patrick Schwerhoff||10/10||2202 days||2%|
|Manolis Pavlakis||10/10||2208 days||2%|
|Ron Clarke||10/10||2239 days||2%|
|Alexandre Moleiro||10/10||2239 days||2%|
|John Scott||10/10||2250 days||1%|
|Kane F||10/10||2330 days||2%|
|Scott Atkinson||10/10||2393 days||2%|
|Andrew Kermode||10/10||2393 days||2%|
|Tom Guthknecht||9/10||2478 days||1%|
|Matt Weston||10/10||2498 days||1%|
|tracey aylmer||9/10||2515 days||2%|
|Julian Kemp||9/10||2635 days||1%|
|Karen Perry||10/10||2696 days||1%|
|Fernando Martin||9/10||2887 days||0%|
|Tinne Cis||10/10||3242 days||0%|
|Chris Marsh||10/10||3271 days||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. The Pines does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.