Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for The Pines.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

The Pines

Valid Reviews

147 Valid Reviews

The The Pines experience has a total of 153 reviews. There are 147 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 147 valid reviews:

Rating Count Percentage
10/10 107
73%
9/10 23
16%
8/10 13
9%
7/10 1
1%
6/10 2
1%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

95.44% Average

The raw data average (mean) for all the The Pines valid reviews is 95.44% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

15 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 147 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 15 face-to-face reviews:

Rating Count Percentage
10/10 11
73%
9/10 4
27%
8/10 0
0%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

97.33% Average

The raw data average (mean) for all the The Pines face-to-face reviews is 97.33% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.40%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
me 9/10 139 days 100%
Christopher 10/10 139 days 100%
Thangs 10/10 323 days 86%
Maria 10/10 323 days 86%
Samantha Williamson 9/10 323 days 86%
Lauren 8/10 323 days 82%
Meyana Barnhart 10/10 352 days 83%
Liz Wade 9/10 382 days 79%
Angela 10/10 383 days 79%
Almudena 10/10 383 days 79%
Bek 10/10 414 days 75%
Robert Killey 7/10 414 days 68%
Tanja Rombey 10/10 414 days 75%
Luis Vigil Vidal 10/10 444 days 71%
Corryn Smith 10/10 444 days 71%
Forrest Poirier 10/10 444 days 71%
Javier Williams 10/10 444 days 71%
Chieco Family 9/10 475 days 66%
Steve Mac 10/10 475 days 66%
Ash 10/10 475 days 66%
Shannon 10/10 475 days 66%
kay 8/10 475 days 63%
Marta Jau 9/10 504 days 61%
MimzieTT 10/10 505 days 61%
Andrew Hammond 10/10 505 days 61%
Clément 10/10 536 days 56%
Kendal 10/10 536 days 56%
Tegan 10/10 536 days 56%
Keith & Kay Finlayson 10/10 536 days 56%
Chai 10/10 567 days 50%
Kate 10/10 628 days 40%
Brice 10/10 658 days 36%
Katy 9/10 658 days 36%
Suthep 10/10 658 days 36%
Patrizia Tosetti 10/10 658 days 36%
Amanda 9/10 689 days 32%
GavNads 10/10 689 days 32%
Elin 10/10 689 days 32%
Wazza Schulz 3/10 689 days 24%
Liz 10/10 689 days 32%
Freya 8/10 717 days 27%
Marcus Andrade 10/10 748 days 24%
laura hatton 10/10 748 days 24%
Mitchell 10/10 778 days 21%
Paula G 8/10 779 days 20%
Clarkeoz 6/10 779 days 17%
Sunny 10/10 809 days 18%
Noreasters 10/10 809 days 18%
Angela 10/10 840 days 15%
Eranda 10/10 840 days 15%
Mischa 10/10 840 days 15%
Ellen 10/10 840 days 15%
Becky 10/10 840 days 15%
TT Tang 9/10 840 days 15%
Eddy P 10/10 870 days 13%
Claire Desat 10/10 870 days 13%
Margaret Kajewski 10/10 870 days 13%
Jenna webber 10/10 870 days 13%
Holly Bartholomew 10/10 870 days 13%
J wells 10/10 870 days 13%
Rachel 8/10 932 days 8%
Mike 10/10 993 days 6%
Robin 10/10 1023 days 5%
Juliane 9/10 1023 days 5%
Florian 10/10 1023 days 5%
Mike78 10/10 1023 days 5%
Christina 10/10 1023 days 5%
Anna 10/10 1054 days 5%
Katherine 8/10 1054 days 4%
Mallory 10/10 1054 days 5%
Tristan & Jolie 10/10 1054 days 5%
Jill Grimwood 10/10 1074 days 3%
Jill McGrath 9/10 1077 days 3%
Niall McGrath 10/10 1084 days 4%
Donna 10/10 1085 days 4%
Nick Cartmell 10/10 1087 days 3%
Robert Webster 10/10 1091 days 4%
Luis Vigil Vidal 9/10 1096 days 3%
Tina I 10/10 1144 days 4%
Maggie Konstanski 9/10 1145 days 4%
Paul and Paula 8/10 1149 days 4%
Joe Trigg 9/10 1192 days 4%
Phil and Mel Rowson 9/10 1193 days 4%
Gary Prescot 10/10 1207 days 4%
Tom Sanft 9/10 1338 days 4%
Cathy Mead 10/10 1411 days 4%
Nikolaj Lambertsen 10/10 1416 days 4%
deborah cooper 8/10 1418 days 4%
Niels Petit 10/10 1436 days 4%
Craig Eagleton 10/10 1452 days 4%
Florence Boinay 10/10 1453 days 4%
Breanna Alexander 10/10 1467 days 4%
Trent O'Keeffe 10/10 1468 days 4%
Peter Brock 10/10 1471 days 4%
sara hoeflaken 10/10 1475 days 4%
Erich Brueggermann 9/10 1476 days 4%
CMG 9/10 1477 days 4%
The Beans 10/10 1537 days 4%
Richard Houghton 10/10 1538 days 4%
Jude Ong 10/10 1538 days 4%
Alf Caruana 8/10 1539 days 3%
Olivia Swisher 10/10 1555 days 2%
Dylan McBride 10/10 1555 days 2%
Claire 10/10 1555 days 2%
Anna Dalby 10/10 1556 days 2%
Theo Mallais 10/10 1560 days 3%
Derek Drost 8/10 1574 days 3%
Kevin Mayer 10/10 1630 days 3%
Rita Ashby 6/10 1691 days 3%
Pamela Hoffman 10/10 1745 days 3%
Justin Caldwell 10/10 1768 days 3%
Dennis Page 10/10 1783 days 3%
Gilles Andrieu 8/10 1794 days 3%
Marina 10/10 1810 days 3%
Antonio BENITEZ 10/10 1843 days 3%
Richard Kirby 10/10 1874 days 3%
Renee Willhuber 10/10 1878 days 3%
Antoine Germaine 9/10 1890 days 3%
Kaseylee Hibbert 10/10 1909 days 3%
Karmen Bond 10/10 1933 days 3%
Steve Warren 10/10 1935 days 3%
Mitchell Henderson 8/10 1995 days 2%
Ian Gilbert 10/10 2057 days 2%
Oliver Pester 10/10 2149 days 2%
Andrew Jones 10/10 2149 days 2%
Mike Merrick 9/10 2157 days 2%
Averil Brown 10/10 2175 days 2%
Nell Hearle 10/10 2185 days 2%
Patrick Schwerhoff 10/10 2202 days 2%
Manolis Pavlakis 10/10 2208 days 2%
sreve 10/10 2239 days 2%
Ron Clarke 10/10 2239 days 2%
Alexandre Moleiro 10/10 2239 days 2%
John Scott 10/10 2250 days 1%
silvia 8/10 2300 days 2%
Kane F 10/10 2330 days 2%
Scott Atkinson 10/10 2393 days 2%
Andrew Kermode 10/10 2393 days 2%
Tom Guthknecht 9/10 2478 days 1%
Matt Weston 10/10 2498 days 1%
tracey aylmer 9/10 2515 days 2%
Saskia 10/10 2541 days 1%
Julian Kemp 9/10 2635 days 1%
Karen Perry 10/10 2696 days 1%
Fernando Martin 9/10 2887 days 0%
Tinne Cis 10/10 3242 days 0%
Chris Marsh 10/10 3271 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. The Pines does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

95%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.