Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for The Pines.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

The Pines

Valid Reviews

151 Valid Reviews

The The Pines experience has a total of 157 reviews. There are 151 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 151 valid reviews:

Rating Count Percentage
10/10 111
74%
9/10 23
15%
8/10 13
9%
7/10 1
1%
6/10 2
1%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

95.56% Average

The raw data average (mean) for all the The Pines valid reviews is 95.56% and is based on 151 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

15 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 151 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 15 face-to-face reviews:

Rating Count Percentage
10/10 11
73%
9/10 4
27%
8/10 0
0%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

97.33% Average

The raw data average (mean) for all the The Pines face-to-face reviews is 97.33% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

96.05%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Kiwi_van_man 10/10 21 days 100%
The Gillies 10/10 52 days 100%
Alydia 10/10 80 days 99%
Liv 10/10 111 days 98%
me 9/10 233 days 91%
Christopher 10/10 233 days 91%
Thangs 10/10 417 days 72%
Maria 10/10 417 days 72%
Samantha Williamson 9/10 417 days 72%
Lauren 8/10 417 days 69%
Meyana Barnhart 10/10 446 days 68%
Liz Wade 9/10 477 days 64%
Angela 10/10 477 days 64%
Almudena 10/10 477 days 64%
Bek 10/10 508 days 59%
Robert Killey 7/10 508 days 54%
Tanja Rombey 10/10 508 days 59%
Luis Vigil Vidal 10/10 538 days 54%
Corryn Smith 10/10 538 days 54%
Forrest Poirier 10/10 538 days 54%
Javier Williams 10/10 538 days 54%
Chieco Family 9/10 569 days 49%
Steve Mac 10/10 569 days 49%
Ash 10/10 569 days 49%
Shannon 10/10 569 days 49%
kay 8/10 569 days 46%
Marta Jau 9/10 599 days 44%
MimzieTT 10/10 599 days 44%
Andrew Hammond 10/10 599 days 44%
Clément 10/10 630 days 39%
Kendal 10/10 630 days 39%
Tegan 10/10 630 days 39%
Keith & Kay Finlayson 10/10 630 days 39%
Chai 10/10 661 days 35%
Kate 10/10 722 days 27%
Brice 10/10 752 days 23%
Katy 9/10 752 days 23%
Suthep 10/10 752 days 23%
Patrizia Tosetti 10/10 752 days 23%
Amanda 9/10 783 days 20%
GavNads 10/10 783 days 20%
Elin 10/10 783 days 20%
Wazza Schulz 3/10 783 days 15%
Liz 10/10 783 days 20%
Freya 8/10 811 days 16%
Marcus Andrade 10/10 842 days 15%
laura hatton 10/10 842 days 15%
Mitchell 10/10 873 days 12%
Paula G 8/10 873 days 12%
Clarkeoz 6/10 873 days 10%
Sunny 10/10 903 days 10%
Noreasters 10/10 903 days 10%
Angela 10/10 934 days 9%
Eranda 10/10 934 days 9%
Mischa 10/10 934 days 9%
Ellen 10/10 934 days 9%
Becky 10/10 934 days 9%
TT Tang 9/10 934 days 9%
Eddy P 10/10 964 days 7%
Claire Desat 10/10 964 days 7%
Margaret Kajewski 10/10 964 days 7%
Jenna webber 10/10 964 days 7%
Holly Bartholomew 10/10 964 days 7%
J wells 10/10 964 days 7%
Rachel 8/10 1026 days 5%
Mike 10/10 1087 days 4%
Robin 10/10 1117 days 4%
Juliane 9/10 1117 days 4%
Florian 10/10 1117 days 4%
Mike78 10/10 1117 days 4%
Christina 10/10 1117 days 4%
Anna 10/10 1148 days 4%
Katherine 8/10 1148 days 4%
Mallory 10/10 1148 days 4%
Tristan & Jolie 10/10 1148 days 4%
Jill Grimwood 10/10 1168 days 2%
Jill McGrath 9/10 1171 days 2%
Niall McGrath 10/10 1178 days 4%
Donna 10/10 1179 days 4%
Nick Cartmell 10/10 1181 days 2%
Robert Webster 10/10 1185 days 4%
Luis Vigil Vidal 9/10 1190 days 2%
Tina I 10/10 1238 days 4%
Maggie Konstanski 9/10 1239 days 4%
Paul and Paula 8/10 1243 days 4%
Joe Trigg 9/10 1286 days 4%
Phil and Mel Rowson 9/10 1287 days 4%
Gary Prescot 10/10 1301 days 4%
Tom Sanft 9/10 1432 days 4%
Cathy Mead 10/10 1505 days 4%
Nikolaj Lambertsen 10/10 1510 days 4%
deborah cooper 8/10 1513 days 3%
Niels Petit 10/10 1530 days 4%
Craig Eagleton 10/10 1546 days 4%
Florence Boinay 10/10 1547 days 4%
Breanna Alexander 10/10 1561 days 4%
Trent O'Keeffe 10/10 1562 days 4%
Peter Brock 10/10 1565 days 4%
sara hoeflaken 10/10 1569 days 4%
Erich Brueggermann 9/10 1570 days 4%
CMG 9/10 1572 days 4%
The Beans 10/10 1631 days 3%
Richard Houghton 10/10 1633 days 3%
Jude Ong 10/10 1633 days 3%
Alf Caruana 8/10 1633 days 3%
Olivia Swisher 10/10 1649 days 2%
Dylan McBride 10/10 1649 days 2%
Claire 10/10 1649 days 2%
Anna Dalby 10/10 1650 days 2%
Theo Mallais 10/10 1654 days 3%
Derek Drost 8/10 1668 days 3%
Kevin Mayer 10/10 1725 days 3%
Rita Ashby 6/10 1786 days 2%
Pamela Hoffman 10/10 1839 days 3%
Justin Caldwell 10/10 1862 days 3%
Dennis Page 10/10 1878 days 3%
Gilles Andrieu 8/10 1888 days 3%
Marina 10/10 1904 days 3%
Antonio BENITEZ 10/10 1938 days 3%
Richard Kirby 10/10 1969 days 3%
Renee Willhuber 10/10 1972 days 3%
Antoine Germaine 9/10 1984 days 3%
Kaseylee Hibbert 10/10 2003 days 3%
Karmen Bond 10/10 2027 days 3%
Steve Warren 10/10 2030 days 3%
Mitchell Henderson 8/10 2089 days 2%
Ian Gilbert 10/10 2152 days 2%
Oliver Pester 10/10 2244 days 2%
Andrew Jones 10/10 2244 days 2%
Mike Merrick 9/10 2251 days 2%
Averil Brown 10/10 2269 days 2%
Nell Hearle 10/10 2279 days 2%
Patrick Schwerhoff 10/10 2296 days 2%
Manolis Pavlakis 10/10 2303 days 2%
sreve 10/10 2334 days 2%
Ron Clarke 10/10 2334 days 2%
Alexandre Moleiro 10/10 2334 days 2%
John Scott 10/10 2344 days 1%
silvia 8/10 2395 days 2%
Kane F 10/10 2425 days 2%
Scott Atkinson 10/10 2487 days 2%
Andrew Kermode 10/10 2487 days 2%
Tom Guthknecht 9/10 2572 days 1%
Matt Weston 10/10 2592 days 1%
tracey aylmer 9/10 2609 days 1%
Saskia 10/10 2635 days 1%
Julian Kemp 9/10 2729 days 1%
Karen Perry 10/10 2790 days 1%
Fernando Martin 9/10 2981 days 0%
Tinne Cis 10/10 3336 days 0%
Chris Marsh 10/10 3365 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. The Pines does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

96%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.