Ranking Score Explained
Kia ora there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for The Pines.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
The Pines
Valid Reviews
159 Valid Reviews
The The Pines experience has a total of 165 reviews. There are 159 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 159 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 117 |
|
74% |
| 9/10 | 24 |
|
15% |
| 8/10 | 14 |
|
9% |
| 7/10 | 1 |
|
1% |
| 6/10 | 2 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
95.60% Average
The raw data average (mean) for all the The Pines valid reviews is 95.60% and is based on 159 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 159 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
73% |
| 9/10 | 4 |
|
27% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
97.33% Average
The raw data average (mean) for all the The Pines face-to-face reviews is 97.33% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
96.59%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Instantly Lost | 10/10 | 36 days | 100% |
| James | 10/10 | 128 days | 98% |
| Valg | 10/10 | 156 days | 96% |
| Brandon | 10/10 | 218 days | 93% |
| Hakuna Matata | 9/10 | 340 days | 82% |
| Seth | 8/10 | 371 days | 74% |
| Alan Mcneil | 10/10 | 462 days | 66% |
| Luke McCallum | 10/10 | 462 days | 66% |
| Kristina | 10/10 | 462 days | 66% |
| The Gillies | 10/10 | 493 days | 61% |
| Alydia | 10/10 | 521 days | 57% |
| Liv | 10/10 | 552 days | 52% |
| me | 9/10 | 674 days | 33% |
| Christopher | 10/10 | 674 days | 33% |
| Thangs | 10/10 | 858 days | 14% |
| Maria | 10/10 | 858 days | 14% |
| Samantha Williamson | 9/10 | 858 days | 14% |
| Lauren | 8/10 | 858 days | 13% |
| Meyana Barnhart | 10/10 | 887 days | 11% |
| Liz Wade | 9/10 | 917 days | 10% |
| Angela | 10/10 | 918 days | 10% |
| Almudena | 10/10 | 918 days | 10% |
| Bek | 10/10 | 949 days | 8% |
| Robert Killey | 7/10 | 949 days | 7% |
| Tanja Rombey | 10/10 | 949 days | 8% |
| Luis Vigil Vidal | 10/10 | 979 days | 7% |
| Corryn Smith | 10/10 | 979 days | 7% |
| Forrest Poirier | 10/10 | 979 days | 7% |
| Javier Williams | 10/10 | 979 days | 7% |
| Chieco Family | 9/10 | 1010 days | 6% |
| Steve Mac | 10/10 | 1010 days | 6% |
| Ash | 10/10 | 1010 days | 6% |
| Shannon | 10/10 | 1010 days | 6% |
| kay | 8/10 | 1010 days | 5% |
| Marta Jau | 9/10 | 1039 days | 5% |
| MimzieTT | 10/10 | 1040 days | 5% |
| Andrew Hammond | 10/10 | 1040 days | 5% |
| Clément | 10/10 | 1071 days | 5% |
| Kendal | 10/10 | 1071 days | 5% |
| Tegan | 10/10 | 1071 days | 5% |
| Keith & Kay Finlayson | 10/10 | 1071 days | 5% |
| Chai | 10/10 | 1102 days | 5% |
| Kate | 10/10 | 1163 days | 4% |
| Brice | 10/10 | 1193 days | 4% |
| Katy | 9/10 | 1193 days | 4% |
| Suthep | 10/10 | 1193 days | 4% |
| Patrizia Tosetti | 10/10 | 1193 days | 4% |
| Amanda | 9/10 | 1224 days | 4% |
| GavNads | 10/10 | 1224 days | 4% |
| Elin | 10/10 | 1224 days | 4% |
| Wazza Schulz | 3/10 | 1224 days | 3% |
| Liz | 10/10 | 1224 days | 4% |
| Freya | 8/10 | 1252 days | 4% |
| Marcus Andrade | 10/10 | 1283 days | 4% |
| laura hatton | 10/10 | 1283 days | 4% |
| Mitchell | 10/10 | 1313 days | 4% |
| Paula G | 8/10 | 1314 days | 4% |
| Clarkeoz | 6/10 | 1314 days | 3% |
| Sunny | 10/10 | 1344 days | 4% |
| Noreasters | 10/10 | 1344 days | 4% |
| Angela | 10/10 | 1375 days | 4% |
| Eranda | 10/10 | 1375 days | 4% |
| Mischa | 10/10 | 1375 days | 4% |
| Ellen | 10/10 | 1375 days | 4% |
| Becky | 10/10 | 1375 days | 4% |
| TT Tang | 9/10 | 1375 days | 4% |
| Eddy P | 10/10 | 1405 days | 4% |
| Claire Desat | 10/10 | 1405 days | 4% |
| Margaret Kajewski | 10/10 | 1405 days | 4% |
| Jenna webber | 10/10 | 1405 days | 4% |
| Holly Bartholomew | 10/10 | 1405 days | 4% |
| J wells | 10/10 | 1405 days | 4% |
| Rachel | 8/10 | 1467 days | 4% |
| Mike | 10/10 | 1528 days | 4% |
| Robin | 10/10 | 1558 days | 4% |
| Juliane | 9/10 | 1558 days | 4% |
| Florian | 10/10 | 1558 days | 4% |
| Mike78 | 10/10 | 1558 days | 4% |
| Christina | 10/10 | 1558 days | 4% |
| Anna | 10/10 | 1589 days | 4% |
| Katherine | 8/10 | 1589 days | 3% |
| Mallory | 10/10 | 1589 days | 4% |
| Tristan & Jolie | 10/10 | 1589 days | 4% |
| Jill Grimwood | 10/10 | 1609 days | 2% |
| Jill McGrath | 9/10 | 1612 days | 2% |
| Niall McGrath | 10/10 | 1619 days | 4% |
| Donna | 10/10 | 1620 days | 4% |
| Nick Cartmell | 10/10 | 1622 days | 2% |
| Robert Webster | 10/10 | 1626 days | 4% |
| Luis Vigil Vidal | 9/10 | 1631 days | 2% |
| Tina I | 10/10 | 1679 days | 3% |
| Maggie Konstanski | 9/10 | 1680 days | 3% |
| Paul and Paula | 8/10 | 1684 days | 3% |
| Joe Trigg | 9/10 | 1727 days | 3% |
| Phil and Mel Rowson | 9/10 | 1728 days | 3% |
| Gary Prescot | 10/10 | 1742 days | 3% |
| Tom Sanft | 9/10 | 1873 days | 3% |
| Cathy Mead | 10/10 | 1946 days | 3% |
| Nikolaj Lambertsen | 10/10 | 1951 days | 3% |
| deborah cooper | 8/10 | 1953 days | 3% |
| Niels Petit | 10/10 | 1971 days | 3% |
| Craig Eagleton | 10/10 | 1987 days | 3% |
| Florence Boinay | 10/10 | 1988 days | 3% |
| Breanna Alexander | 10/10 | 2002 days | 3% |
| Trent O'Keeffe | 10/10 | 2003 days | 3% |
| Peter Brock | 10/10 | 2006 days | 3% |
| sara hoeflaken | 10/10 | 2010 days | 3% |
| Erich Brueggermann | 9/10 | 2011 days | 3% |
| CMG | 9/10 | 2012 days | 3% |
| The Beans | 10/10 | 2072 days | 3% |
| Richard Houghton | 10/10 | 2073 days | 3% |
| Jude Ong | 10/10 | 2073 days | 3% |
| Alf Caruana | 8/10 | 2074 days | 3% |
| Olivia Swisher | 10/10 | 2090 days | 1% |
| Dylan McBride | 10/10 | 2090 days | 1% |
| Claire | 10/10 | 2090 days | 1% |
| Anna Dalby | 10/10 | 2091 days | 1% |
| Theo Mallais | 10/10 | 2095 days | 3% |
| Derek Drost | 8/10 | 2109 days | 2% |
| Kevin Mayer | 10/10 | 2165 days | 2% |
| Rita Ashby | 6/10 | 2226 days | 2% |
| Pamela Hoffman | 10/10 | 2280 days | 2% |
| Justin Caldwell | 10/10 | 2303 days | 2% |
| Dennis Page | 10/10 | 2318 days | 2% |
| Gilles Andrieu | 8/10 | 2329 days | 2% |
| Marina | 10/10 | 2345 days | 2% |
| Antonio BENITEZ | 10/10 | 2378 days | 2% |
| Richard Kirby | 10/10 | 2409 days | 2% |
| Renee Willhuber | 10/10 | 2413 days | 2% |
| Antoine Germaine | 9/10 | 2425 days | 2% |
| Kaseylee Hibbert | 10/10 | 2444 days | 2% |
| Karmen Bond | 10/10 | 2468 days | 2% |
| Steve Warren | 10/10 | 2470 days | 2% |
| Mitchell Henderson | 8/10 | 2530 days | 2% |
| Ian Gilbert | 10/10 | 2592 days | 2% |
| Oliver Pester | 10/10 | 2684 days | 1% |
| Andrew Jones | 10/10 | 2684 days | 1% |
| Mike Merrick | 9/10 | 2692 days | 1% |
| Averil Brown | 10/10 | 2710 days | 1% |
| Nell Hearle | 10/10 | 2720 days | 1% |
| Patrick Schwerhoff | 10/10 | 2737 days | 1% |
| Manolis Pavlakis | 10/10 | 2743 days | 1% |
| sreve | 10/10 | 2774 days | 1% |
| Ron Clarke | 10/10 | 2774 days | 1% |
| Alexandre Moleiro | 10/10 | 2774 days | 1% |
| John Scott | 10/10 | 2785 days | 1% |
| silvia | 8/10 | 2835 days | 1% |
| Kane F | 10/10 | 2865 days | 1% |
| Scott Atkinson | 10/10 | 2928 days | 1% |
| Andrew Kermode | 10/10 | 2928 days | 1% |
| Tom Guthknecht | 9/10 | 3013 days | 0% |
| Matt Weston | 10/10 | 3033 days | 0% |
| tracey aylmer | 9/10 | 3050 days | 1% |
| Saskia | 10/10 | 3076 days | 0% |
| Julian Kemp | 9/10 | 3170 days | 0% |
| Karen Perry | 10/10 | 3231 days | 0% |
| Fernando Martin | 9/10 | 3422 days | 0% |
| Tinne Cis | 10/10 | 3777 days | 0% |
| Chris Marsh | 10/10 | 3806 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. The Pines does not meet the criteria for any of these adjustments to apply.
Final Ranking Score
97%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.