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Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Anzed Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Anzed Rentals

Valid Reviews

339 Valid Reviews

The Anzed Rentals experience has a total of 342 reviews. There are 339 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 339 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 339 valid reviews:

Rating Count Percentage
10/10 327
96%
9/10 11
3%
8/10 0
0%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 1
0%

99.41% Average

The raw data average (mean) for all the Anzed Rentals valid reviews is 99.41% and is based on 339 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

99.52%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Balint Penzes 10/10 281 days 100%
Denise 10/10 281 days 100%
Jim 10/10 312 days 99%
Simon 10/10 587 days 84%
Anna 10/10 1043 days 42%
Kit 10/10 1104 days 36%
Frank Oliver 10/10 1318 days 21%
Brett 9/10 1349 days 19%
Tim P 10/10 1377 days 17%
Keenan 10/10 1377 days 17%
Sarah S. 10/10 1408 days 16%
Simon W 10/10 1469 days 13%
Sarah 10/10 1500 days 12%
Sanchia P 10/10 1530 days 10%
Margaret from Minnesota 10/10 1592 days 8%
Michelle 10/10 1714 days 6%
Jack 10/10 1773 days 5%
Peter Webb 10/10 1804 days 5%
Mark & Cathy Anderssen 10/10 1987 days 5%
Melissa Fryett 10/10 2048 days 5%
Peter 10/10 2048 days 5%
Bernie G. 10/10 2107 days 5%
Tony 10/10 2107 days 5%
Selai 10/10 2199 days 4%
Bruce 10/10 2444 days 4%
shelley munro 10/10 2473 days 4%
Sue Wood 10/10 2473 days 4%
Chiara C. 10/10 2504 days 4%
Cheng Thean LEE 10/10 2535 days 4%
Paul Howison 10/10 2535 days 4%
Allister Nielsen 10/10 2535 days 4%
Bob MacRae 10/10 2535 days 4%
Peter Allen 10/10 2565 days 4%
Cat Chen 10/10 2565 days 4%
Kym Young 10/10 2596 days 4%
Ben 10/10 2657 days 3%
SiSi Arsianti 10/10 2687 days 3%
peter Mayfield 10/10 2778 days 3%
Uwe De Poortere 10/10 2779 days 3%
Nicolaus (Germany) 9/10 2810 days 3%
Daniel Chia 10/10 2810 days 3%
Shunli 1/10 2810 days 1%
Joshua Steele 10/10 2838 days 3%
Wayne Tancred 9/10 2838 days 3%
Steve Cosslett 10/10 2838 days 3%
Paul Doo 10/10 2838 days 3%
Noel 10/10 2838 days 3%
Kenny P 10/10 2838 days 3%
Trevor WARD 10/10 2838 days 3%
Heather R Brisbane Australia 10/10 2838 days 3%
Ron Erskine 10/10 2838 days 3%
Hadleigh Pedler 10/10 2838 days 3%
Derren Wood 10/10 2838 days 3%
Josephine Heath 10/10 2838 days 3%
Albert Kincl 10/10 2869 days 3%
John Stubbings 10/10 2869 days 3%
Jane Thomas 10/10 2869 days 3%
Moritz 10/10 2869 days 3%
David b 10/10 2900 days 3%
Simone Little 9/10 2900 days 3%
Paul Jones 10/10 2930 days 3%
Stepan 10/10 2930 days 3%
Cindy Mah 10/10 2961 days 3%
ROBERT C DOWNS JR 10/10 2961 days 3%
Colin Miller 10/10 2991 days 3%
Patrick Campos 10/10 3052 days 3%
Brent McKay 9/10 3053 days 3%
Christian Knigge 10/10 3083 days 3%
Bruce 10/10 3175 days 2%
Nell B 10/10 3203 days 2%
Emma Markwell 10/10 3203 days 2%
Gisle Gisle 10/10 3233 days 2%
Erin Marsh 10/10 3233 days 2%
TM Woo 9/10 3264 days 2%
Filip Ausmaa 10/10 3264 days 2%
Christy Ong 10/10 3264 days 2%
Natalie Ling 10/10 3294 days 2%
Robert Clites 10/10 3294 days 2%
Stephen Bates 10/10 3294 days 2%
sohhooi tan 10/10 3294 days 2%
Paul Williams 10/10 3325 days 2%
Kristin S 10/10 3386 days 2%
S Nair 10/10 3386 days 2%
Brenda Horstman 10/10 3417 days 2%
Martha R 10/10 3478 days 2%
Yeow Joo Tan 10/10 3478 days 2%
Beng Hong Yep 10/10 3478 days 2%
Andrew Lim 10/10 3508 days 2%
John Stubbings 10/10 3508 days 2%
Walter Lekamge 10/10 3539 days 2%
Denise and Graham Jensen/Marshall 10/10 3539 days 2%
Dave and Karen Nelson 10/10 3539 days 2%
Fiona Daniel 10/10 3539 days 2%
J Vergeer 10/10 3539 days 2%
Chris Turnbull 10/10 3567 days 2%
Robert M 10/10 3567 days 2%
Mohan Raj Gupta 10/10 3598 days 2%
Geoffrey McCall 10/10 3598 days 2%
Wei Lin Soh 9/10 3598 days 2%
SusanE 10/10 3598 days 2%
Robin D 10/10 3598 days 2%
Frank Hodgson 10/10 3598 days 2%
Samuel Boas 10/10 3598 days 2%
Katrina Darcy 10/10 3598 days 2%
ian raybould 10/10 3629 days 1%
Bryan Wong 10/10 3629 days 1%
Hin Lai Wong 10/10 3629 days 1%
KW LENTZ 10/10 3629 days 1%
Brent G 10/10 3659 days 1%
Jason Ong 10/10 3659 days 1%
HL Long 10/10 3659 days 1%
Tim Zook 10/10 3659 days 1%
CS Choy 10/10 3659 days 1%
SF Tang 10/10 3659 days 1%
John Morcom 10/10 3690 days 1%
Frederic Sagot 10/10 3751 days 1%
Dianne Chambers 10/10 3812 days 1%
Cindy Mah 9/10 3812 days 1%
Ed. Q 10/10 3843 days 1%
Stephen B 10/10 3873 days 1%
Harrison Cheng 10/10 3873 days 1%
Kent Lim 10/10 3873 days 1%
Chris Evans 10/10 3904 days 1%
Adrian Pong 10/10 3904 days 1%
Manuel 10/10 3933 days 1%
YUKI 10/10 3933 days 1%
L E 10/10 3933 days 1%
Cathy Berg 10/10 3933 days 1%
darryl piper 10/10 3933 days 1%
Christine Cave 10/10 3933 days 1%
craig mcphan 10/10 3934 days 1%
Mandy Andrews 10/10 3934 days 1%
Glenda Shepherd 10/10 3934 days 1%
Øyvind Berg 10/10 3964 days 1%
Julian Christopher 10/10 3964 days 1%
Samuel Moulton 10/10 3964 days 1%
Familyvisitor 10/10 3964 days 1%
Christina 10/10 3964 days 1%
David Soper 10/10 3964 days 1%
Amanda Wesson 10/10 3964 days 1%
Bob Hamilton 10/10 3964 days 1%
Shaun Sparke 10/10 3965 days 1%
Christophe Lambiel 10/10 3965 days 1%
Kevin Bailey 10/10 3965 days 1%
Anna Shah 10/10 3986 days 0%
KMay 10/10 3995 days 1%
Yee Loh 10/10 3995 days 1%
Nikki E. 10/10 3995 days 1%
Zech Koh 10/10 3995 days 1%
Peter Hodges 10/10 3995 days 1%
Grace Chia 10/10 3996 days 1%
TzeKwang Soh 10/10 3996 days 1%
Vera Fransiscus 10/10 4025 days 1%
Barbara Elmore 10/10 4025 days 1%
Carlo 10/10 4026 days 1%
Daniel Tan 10/10 4026 days 1%
Robert & Suzi Perisic 10/10 4056 days 1%
Phillip Brodie 10/10 4056 days 1%
Cheryl Gross 10/10 4056 days 1%
Diane Wallis 10/10 4057 days 1%
Yichieh Wong 10/10 4086 days 1%
Claire 10/10 4086 days 1%
Jasmine Tan 10/10 4087 days 1%
Creston Wong 10/10 4117 days 0%
Desmond Chong 10/10 4118 days 0%
Liam Wilkinson 10/10 4118 days 0%
Faizah Kasim 10/10 4118 days 0%
Jomaine Koo 10/10 4148 days 0%
Paulynn Yong 10/10 4148 days 0%
Yeow Khoon Chong 10/10 4178 days 0%
Seong Boon 10/10 4178 days 0%
Huiting Zhuo 10/10 4209 days 0%
Fanny Soh 10/10 4209 days 0%
John Berridge 10/10 4210 days 0%
LouiseH 10/10 4239 days 0%
David Tomlinson 10/10 4239 days 0%
Greg Deierlein 10/10 4239 days 0%
Sam lee 10/10 4239 days 0%
emiratus 10/10 4270 days 0%
LowellFarina Caunan 10/10 4270 days 0%
Dave Marquart 10/10 4270 days 0%
Richard Thompson 10/10 4270 days 0%
Lou Hackbarth 10/10 4270 days 0%
Brian George 10/10 4270 days 0%
Elizabeth Peters 10/10 4270 days 0%
Terry Baker 10/10 4270 days 0%
Ceryn Oakes 10/10 4270 days 0%
Charles Kneipp 10/10 4298 days 0%
John Richards 10/10 4298 days 0%
Heather Billington 10/10 4298 days 0%
Linda McClelland 10/10 4298 days 0%
Jeff Folk 10/10 4298 days 0%
mark freitag 10/10 4298 days 0%
Brian Monroe 10/10 4298 days 0%
Tara Quinn 10/10 4329 days 0%
sue 10/10 4329 days 0%
Michael fayers 10/10 4329 days 0%
david green 10/10 4329 days 0%
chris learned 10/10 4329 days 0%
Clyde Haigh 10/10 4329 days 0%
Paul Hammond 10/10 4329 days 0%
Dragos Moise 10/10 4329 days 0%
Samuel L. 10/10 4329 days 0%
GRAEME LAWRENCE 10/10 4329 days 0%
Jonathan Giron 10/10 4329 days 0%
Hanna Seppälä 10/10 4329 days 0%
Peter Prendergast 10/10 4329 days 0%
Alannah Ruth 10/10 4329 days 0%
Frederick Jon Chen 10/10 4360 days 0%
MelandPaul 10/10 4360 days 0%
Rudolph 10/10 4360 days 0%
Phil Gamble 10/10 4360 days 0%
Lily Tan 10/10 4390 days 1%
bill dingli 10/10 4390 days 1%
Daniel R 10/10 4390 days 1%
Evelyn B 10/10 4390 days 1%
K Alexander 10/10 4390 days 1%
Andrea Ullrich 10/10 4421 days 1%
Hayley Wilson 10/10 4421 days 1%
Ben Foo 10/10 4421 days 1%
Nina W 10/10 4421 days 1%
Sow Mun Cheong 10/10 4421 days 1%
Jessie Song 10/10 4421 days 1%
YEOW MING LAI 10/10 4421 days 1%
Michael Wong 9/10 4421 days 1%
Mark Griffiths 10/10 4483 days 1%
Tom Vogan 10/10 4514 days 1%
Tanja bryan 10/10 4514 days 1%
Darius Tian 10/10 4544 days 1%
Abdullah Mohamed ismail 10/10 4544 days 1%
KONG KOH 10/10 4575 days 1%
Esther Heritage 10/10 4605 days 1%
Phillip Brazel 10/10 4605 days 1%
Chris D 10/10 4605 days 1%
Else Marie 10/10 4614 days 1%
Chee kai Loh 10/10 4636 days 1%
Ann Chen 10/10 4636 days 1%
Ian Stanbury 10/10 4636 days 1%
Barbara Smith 10/10 4636 days 1%
Joe Wollin 10/10 4664 days 1%
j tangen 10/10 4664 days 1%
Stephanie N 10/10 4664 days 1%
Mike Brown 10/10 4664 days 1%
Fiona Hughes 10/10 4664 days 1%
Graham Comitti 10/10 4664 days 1%
Glen Hayhurst 10/10 4664 days 1%
Kathy Hunt 10/10 4664 days 1%
John Lewis 10/10 4664 days 1%
Ron Price 10/10 4664 days 1%
michelle hill 10/10 4664 days 1%
Steve T 10/10 4695 days 1%
Peter Holder 10/10 4695 days 1%
joyce gui 10/10 4695 days 1%
Michele Warren 10/10 4695 days 1%
Andria Overbeeke 10/10 4695 days 1%
Angela 10/10 4695 days 1%
Geoff 10/10 4695 days 1%
Alice 10/10 4695 days 1%
Randy Reid 10/10 4695 days 1%
Yok Hin Lay 10/10 4726 days 1%
Wye Huong Yan 10/10 4726 days 1%
Steve 10/10 4726 days 1%
Ross Levick 10/10 4756 days 1%
fujima4 He 10/10 4756 days 1%
Stian Vedal 10/10 4756 days 1%
Nikki Ng 10/10 4756 days 1%
Michael Ward 10/10 4787 days 1%
Peter Mitchell 10/10 4787 days 1%
Rod Murphy 10/10 4787 days 1%
CheePing Tan 10/10 4817 days 1%
Martyn 10/10 4817 days 1%
Jack Ang 10/10 4817 days 1%
Alexine Bartholomew 10/10 4848 days 1%
Jo Kellman 10/10 4879 days 1%
HirziHussain 10/10 4879 days 1%
Esther A 10/10 4879 days 1%
Peter Black 10/10 4909 days 1%
murjoy 10/10 4940 days 1%
PeternLesley 10/10 4940 days 1%
Trevor Bird 10/10 4970 days 1%
Andy Tay 10/10 4970 days 1%
david_willyams 10/10 5001 days 1%
jack_and_jill 10/10 5001 days 1%
Ann Baylis 9/10 5001 days 1%
Charles Cole 10/10 5001 days 1%
Robert Rist 10/10 5029 days 1%
Marc Fogel 10/10 5029 days 1%
amanda cocks 10/10 5029 days 1%
TramperTony 10/10 5029 days 1%
Gordon Blackie 10/10 5029 days 1%
Glenn Thackray 10/10 5029 days 1%
Sue Stephenson 10/10 5029 days 1%
Penny Wilson 10/10 5029 days 1%
Thomas Blackshaw 10/10 5029 days 1%
dcusa 10/10 5060 days 1%
Jan S 10/10 5060 days 1%
Justin Chow 10/10 5060 days 1%
Ellen Schlotter 10/10 5060 days 1%
Dottie Reed 10/10 5060 days 1%
emma napper 10/10 5060 days 1%
Trun Wee Siow 10/10 5060 days 1%
Gisle Helgesen 10/10 5060 days 1%
clevelandmb 10/10 5091 days 1%
Tanfamily 10/10 5091 days 1%
ivan_ding 10/10 5121 days 1%
kaibab 10/10 5121 days 1%
Kit 10/10 5121 days 1%
CatherineZ 9/10 5121 days 1%
fudoushin 10/10 5121 days 1%
richter5 10/10 5152 days 1%
LeeCheeHoong 10/10 5152 days 1%
Lisa_Par 10/10 5152 days 1%
chrisquek 10/10 5213 days 1%
hanline 10/10 5213 days 1%
borneoman 10/10 5213 days 1%
Boyd 10/10 5213 days 1%
mjenn 10/10 5244 days 1%
bloomas2003 10/10 5244 days 1%
jtl 10/10 5244 days 1%
anmolks 10/10 5274 days 1%
Diviya 10/10 5274 days 1%
carolnross 10/10 5335 days 1%
MaryS 10/10 5335 days 1%
Beers 10/10 5335 days 1%
lynphillips22 10/10 5335 days 1%
yu5265 10/10 5335 days 1%
fishdad 10/10 5335 days 1%
Gallen 10/10 5335 days 1%
hansdeckers 10/10 5366 days 1%
kenmcdonald 10/10 5366 days 1%
whoopx 10/10 5366 days 1%
Des_Waldron 10/10 5366 days 1%
MarkOverbeeke 10/10 5457 days 1%
Cheryll 10/10 5487 days 1%
Lenny Koh 10/10 5883 days 1%
Yin Ming Yong 10/10 5912 days 1%
JOHN CHER 10/10 6217 days 1%
Bernard 10/10 6887 days 1%
megheng megheng 10/10 7252 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Anzed Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.95% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 47 days. The Anzed Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Anzed Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -3.89%
198 -3.91%
199 -3.93%
200 -3.95%
201 -3.97%
202 -3.99%
203 -4.01%
… …

Balancing Adjustment

0.68% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.