Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Anzed Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

CC
Cymen Crick's avatar

Cymen Crick

Rankers Owner

Anzed Rentals

Valid Reviews

335 Valid Reviews

The Anzed Rentals experience has a total of 337 reviews. There are 335 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 335 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 335 valid reviews:

Rating Count Percentage
10/10 323
96%
9/10 11
3%
8/10 0
0%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 1
0%

99.40% Average

The raw data average (mean) for all the Anzed Rentals valid reviews is 99.40% and is based on 335 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

99.24%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Anna 10/10 462 days 100%
Kit 10/10 523 days 96%
Frank Oliver 10/10 737 days 79%
Brett 9/10 768 days 75%
Tim P 10/10 796 days 73%
Keenan 10/10 796 days 73%
Sarah S. 10/10 827 days 69%
Simon W 10/10 888 days 63%
Sarah 10/10 919 days 59%
Sanchia P 10/10 949 days 56%
Margaret from Minnesota 10/10 1011 days 49%
Michelle 10/10 1133 days 37%
Jack 10/10 1192 days 32%
Peter Webb 10/10 1223 days 29%
Mark & Cathy Anderssen 10/10 1406 days 17%
Melissa Fryett 10/10 1467 days 14%
Peter 10/10 1467 days 14%
Bernie G. 10/10 1526 days 11%
Tony 10/10 1526 days 11%
Selai 10/10 1618 days 8%
Bruce 10/10 1863 days 6%
shelley munro 10/10 1892 days 5%
Sue Wood 10/10 1892 days 5%
Chiara C. 10/10 1923 days 5%
Cheng Thean LEE 10/10 1954 days 5%
Paul Howison 10/10 1954 days 5%
Allister Nielsen 10/10 1954 days 5%
Bob MacRae 10/10 1954 days 5%
Peter Allen 10/10 1984 days 5%
Cat Chen 10/10 1984 days 5%
Kym Young 10/10 2015 days 5%
Ben 10/10 2076 days 5%
SiSi Arsianti 10/10 2107 days 5%
peter Mayfield 10/10 2198 days 5%
Uwe De Poortere 10/10 2198 days 5%
Nicolaus (Germany) 9/10 2229 days 5%
Daniel Chia 10/10 2229 days 5%
Shunli 1/10 2229 days 2%
Joshua Steele 10/10 2257 days 5%
Wayne Tancred 9/10 2257 days 5%
Steve Cosslett 10/10 2257 days 5%
Paul Doo 10/10 2257 days 5%
Noel 10/10 2257 days 5%
Kenny P 10/10 2257 days 5%
Trevor WARD 10/10 2257 days 5%
Heather R Brisbane Australia 10/10 2257 days 5%
Ron Erskine 10/10 2257 days 5%
Hadleigh Pedler 10/10 2257 days 5%
Derren Wood 10/10 2257 days 5%
Josephine Heath 10/10 2257 days 5%
Albert Kincl 10/10 2288 days 5%
John Stubbings 10/10 2288 days 5%
Jane Thomas 10/10 2288 days 5%
Moritz 10/10 2288 days 5%
David b 10/10 2319 days 5%
Simone Little 9/10 2319 days 5%
Paul Jones 10/10 2349 days 4%
Stepan 10/10 2349 days 4%
Cindy Mah 10/10 2380 days 4%
ROBERT C DOWNS JR 10/10 2380 days 4%
Colin Miller 10/10 2410 days 4%
Patrick Campos 10/10 2472 days 4%
Brent McKay 9/10 2472 days 4%
Christian Knigge 10/10 2502 days 4%
Bruce 10/10 2594 days 4%
Nell B 10/10 2622 days 4%
Emma Markwell 10/10 2622 days 4%
Gisle Gisle 10/10 2653 days 4%
Erin Marsh 10/10 2653 days 4%
TM Woo 9/10 2684 days 4%
Filip Ausmaa 10/10 2684 days 4%
Christy Ong 10/10 2684 days 4%
Natalie Ling 10/10 2714 days 4%
Robert Clites 10/10 2714 days 4%
Stephen Bates 10/10 2714 days 4%
sohhooi tan 10/10 2714 days 4%
Paul Williams 10/10 2745 days 4%
Kristin S 10/10 2806 days 3%
S Nair 10/10 2806 days 3%
Brenda Horstman 10/10 2837 days 3%
Martha R 10/10 2898 days 3%
Yeow Joo Tan 10/10 2898 days 3%
Beng Hong Yep 10/10 2898 days 3%
Andrew Lim 10/10 2928 days 3%
John Stubbings 10/10 2928 days 3%
Walter Lekamge 10/10 2959 days 3%
Denise and Graham Jensen/Marshall 10/10 2959 days 3%
Dave and Karen Nelson 10/10 2959 days 3%
Fiona Daniel 10/10 2959 days 3%
J Vergeer 10/10 2959 days 3%
Chris Turnbull 10/10 2987 days 3%
Robert M 10/10 2987 days 3%
Mohan Raj Gupta 10/10 3018 days 3%
Geoffrey McCall 10/10 3018 days 3%
Wei Lin Soh 9/10 3018 days 3%
SusanE 10/10 3018 days 3%
Robin D 10/10 3018 days 3%
Frank Hodgson 10/10 3018 days 3%
Samuel Boas 10/10 3018 days 3%
Katrina Darcy 10/10 3018 days 3%
ian raybould 10/10 3049 days 3%
Bryan Wong 10/10 3049 days 3%
Hin Lai Wong 10/10 3049 days 3%
KW LENTZ 10/10 3049 days 3%
Brent G 10/10 3079 days 3%
Jason Ong 10/10 3079 days 3%
HL Long 10/10 3079 days 3%
Tim Zook 10/10 3079 days 3%
CS Choy 10/10 3079 days 3%
SF Tang 10/10 3079 days 3%
John Morcom 10/10 3110 days 3%
Frederic Sagot 10/10 3171 days 3%
Dianne Chambers 10/10 3232 days 3%
Cindy Mah 9/10 3232 days 2%
Ed. Q 10/10 3263 days 2%
Stephen B 10/10 3293 days 2%
Harrison Cheng 10/10 3293 days 2%
Kent Lim 10/10 3293 days 2%
Chris Evans 10/10 3324 days 2%
Adrian Pong 10/10 3324 days 2%
Manuel 10/10 3353 days 2%
YUKI 10/10 3353 days 2%
L E 10/10 3353 days 2%
Cathy Berg 10/10 3353 days 2%
darryl piper 10/10 3353 days 2%
Christine Cave 10/10 3353 days 2%
craig mcphan 10/10 3353 days 2%
Mandy Andrews 10/10 3353 days 2%
Glenda Shepherd 10/10 3353 days 2%
Øyvind Berg 10/10 3384 days 2%
Julian Christopher 10/10 3384 days 2%
Samuel Moulton 10/10 3384 days 2%
Familyvisitor 10/10 3384 days 2%
Christina 10/10 3384 days 2%
David Soper 10/10 3384 days 2%
Amanda Wesson 10/10 3384 days 2%
Bob Hamilton 10/10 3384 days 2%
Shaun Sparke 10/10 3384 days 2%
Christophe Lambiel 10/10 3384 days 2%
Kevin Bailey 10/10 3384 days 2%
Anna Shah 10/10 3405 days 1%
KMay 10/10 3415 days 2%
Yee Loh 10/10 3415 days 2%
Nikki E. 10/10 3415 days 2%
Zech Koh 10/10 3415 days 2%
Peter Hodges 10/10 3415 days 2%
Grace Chia 10/10 3415 days 2%
TzeKwang Soh 10/10 3415 days 2%
Vera Fransiscus 10/10 3445 days 2%
Barbara Elmore 10/10 3445 days 2%
Carlo 10/10 3445 days 2%
Daniel Tan 10/10 3445 days 2%
Robert & Suzi Perisic 10/10 3476 days 2%
Phillip Brodie 10/10 3476 days 2%
Cheryl Gross 10/10 3476 days 2%
Diane Wallis 10/10 3476 days 2%
Yichieh Wong 10/10 3506 days 2%
Claire 10/10 3506 days 2%
Jasmine Tan 10/10 3506 days 2%
Creston Wong 10/10 3537 days 2%
Desmond Chong 10/10 3537 days 2%
Liam Wilkinson 10/10 3537 days 2%
Faizah Kasim 10/10 3537 days 2%
Jomaine Koo 10/10 3568 days 2%
Paulynn Yong 10/10 3568 days 2%
Yeow Khoon Chong 10/10 3598 days 2%
Seong Boon 10/10 3598 days 2%
Huiting Zhuo 10/10 3629 days 2%
Fanny Soh 10/10 3629 days 2%
John Berridge 10/10 3629 days 2%
LouiseH 10/10 3659 days 2%
David Tomlinson 10/10 3659 days 2%
Greg Deierlein 10/10 3659 days 2%
Sam lee 10/10 3659 days 2%
emiratus 10/10 3690 days 1%
LowellFarina Caunan 10/10 3690 days 1%
Dave Marquart 10/10 3690 days 1%
Richard Thompson 10/10 3690 days 1%
Lou Hackbarth 10/10 3690 days 1%
Brian George 10/10 3690 days 1%
Elizabeth Peters 10/10 3690 days 1%
Terry Baker 10/10 3690 days 1%
Ceryn Oakes 10/10 3690 days 1%
Charles Kneipp 10/10 3718 days 1%
John Richards 10/10 3718 days 1%
Heather Billington 10/10 3718 days 1%
Linda McClelland 10/10 3718 days 1%
Jeff Folk 10/10 3718 days 1%
mark freitag 10/10 3718 days 1%
Brian Monroe 10/10 3718 days 1%
Tara Quinn 10/10 3749 days 1%
sue 10/10 3749 days 1%
Michael fayers 10/10 3749 days 1%
david green 10/10 3749 days 1%
chris learned 10/10 3749 days 1%
Clyde Haigh 10/10 3749 days 1%
Paul Hammond 10/10 3749 days 1%
Dragos Moise 10/10 3749 days 1%
Samuel L. 10/10 3749 days 1%
GRAEME LAWRENCE 10/10 3749 days 1%
Jonathan Giron 10/10 3749 days 1%
Hanna Seppälä 10/10 3749 days 1%
Peter Prendergast 10/10 3749 days 1%
Alannah Ruth 10/10 3749 days 1%
Frederick Jon Chen 10/10 3780 days 1%
MelandPaul 10/10 3780 days 1%
Rudolph 10/10 3780 days 1%
Phil Gamble 10/10 3780 days 1%
Lily Tan 10/10 3810 days 1%
bill dingli 10/10 3810 days 1%
Daniel R 10/10 3810 days 1%
Evelyn B 10/10 3810 days 1%
K Alexander 10/10 3810 days 1%
Andrea Ullrich 10/10 3841 days 1%
Hayley Wilson 10/10 3841 days 1%
Ben Foo 10/10 3841 days 1%
Nina W 10/10 3841 days 1%
Sow Mun Cheong 10/10 3841 days 1%
Jessie Song 10/10 3841 days 1%
YEOW MING LAI 10/10 3841 days 1%
Michael Wong 9/10 3841 days 1%
Mark Griffiths 10/10 3902 days 1%
Tom Vogan 10/10 3933 days 1%
Tanja bryan 10/10 3933 days 1%
Darius Tian 10/10 3963 days 1%
Abdullah Mohamed ismail 10/10 3963 days 1%
KONG KOH 10/10 3994 days 1%
Esther Heritage 10/10 4024 days 1%
Phillip Brazel 10/10 4024 days 1%
Chris D 10/10 4024 days 1%
Else Marie 10/10 4033 days 0%
Chee kai Loh 10/10 4055 days 1%
Ann Chen 10/10 4055 days 1%
Ian Stanbury 10/10 4055 days 1%
Barbara Smith 10/10 4055 days 1%
Joe Wollin 10/10 4083 days 1%
j tangen 10/10 4083 days 1%
Stephanie N 10/10 4083 days 1%
Mike Brown 10/10 4083 days 1%
Fiona Hughes 10/10 4083 days 1%
Graham Comitti 10/10 4083 days 1%
Glen Hayhurst 10/10 4083 days 1%
Kathy Hunt 10/10 4083 days 1%
John Lewis 10/10 4083 days 1%
Ron Price 10/10 4083 days 1%
michelle hill 10/10 4083 days 1%
Steve T 10/10 4114 days 1%
Peter Holder 10/10 4114 days 1%
joyce gui 10/10 4114 days 1%
Michele Warren 10/10 4114 days 1%
Andria Overbeeke 10/10 4114 days 1%
Angela 10/10 4114 days 1%
Geoff 10/10 4114 days 1%
Alice 10/10 4114 days 1%
Randy Reid 10/10 4114 days 1%
Yok Hin Lay 10/10 4145 days 0%
Wye Huong Yan 10/10 4145 days 0%
Steve 10/10 4145 days 0%
Ross Levick 10/10 4175 days 0%
fujima4 He 10/10 4175 days 0%
Stian Vedal 10/10 4175 days 0%
Nikki Ng 10/10 4175 days 0%
Michael Ward 10/10 4206 days 0%
Peter Mitchell 10/10 4206 days 0%
Rod Murphy 10/10 4206 days 0%
CheePing Tan 10/10 4236 days 0%
Martyn 10/10 4236 days 0%
Jack Ang 10/10 4236 days 0%
Alexine Bartholomew 10/10 4267 days 0%
Jo Kellman 10/10 4298 days 0%
HirziHussain 10/10 4298 days 0%
Esther A 10/10 4298 days 0%
Peter Black 10/10 4328 days 0%
murjoy 10/10 4359 days 0%
PeternLesley 10/10 4359 days 0%
Trevor Bird 10/10 4389 days 1%
Andy Tay 10/10 4389 days 1%
david_willyams 10/10 4420 days 1%
jack_and_jill 10/10 4420 days 1%
Ann Baylis 9/10 4420 days 1%
Charles Cole 10/10 4420 days 1%
Robert Rist 10/10 4448 days 1%
Marc Fogel 10/10 4448 days 1%
amanda cocks 10/10 4448 days 1%
TramperTony 10/10 4448 days 1%
Gordon Blackie 10/10 4448 days 1%
Glenn Thackray 10/10 4448 days 1%
Sue Stephenson 10/10 4448 days 1%
Penny Wilson 10/10 4448 days 1%
Thomas Blackshaw 10/10 4448 days 1%
dcusa 10/10 4479 days 1%
Jan S 10/10 4479 days 1%
Justin Chow 10/10 4479 days 1%
Ellen Schlotter 10/10 4479 days 1%
Dottie Reed 10/10 4479 days 1%
emma napper 10/10 4479 days 1%
Trun Wee Siow 10/10 4479 days 1%
Gisle Helgesen 10/10 4479 days 1%
clevelandmb 10/10 4510 days 1%
Tanfamily 10/10 4510 days 1%
ivan_ding 10/10 4540 days 1%
kaibab 10/10 4540 days 1%
Kit 10/10 4540 days 1%
CatherineZ 9/10 4540 days 1%
fudoushin 10/10 4540 days 1%
richter5 10/10 4571 days 1%
LeeCheeHoong 10/10 4571 days 1%
Lisa_Par 10/10 4571 days 1%
chrisquek 10/10 4632 days 1%
hanline 10/10 4632 days 1%
borneoman 10/10 4632 days 1%
Boyd 10/10 4632 days 1%
mjenn 10/10 4663 days 1%
bloomas2003 10/10 4663 days 1%
jtl 10/10 4663 days 1%
anmolks 10/10 4693 days 1%
Diviya 10/10 4693 days 1%
carolnross 10/10 4754 days 1%
MaryS 10/10 4754 days 1%
Beers 10/10 4754 days 1%
lynphillips22 10/10 4754 days 1%
yu5265 10/10 4754 days 1%
fishdad 10/10 4754 days 1%
Gallen 10/10 4754 days 1%
hansdeckers 10/10 4785 days 1%
kenmcdonald 10/10 4785 days 1%
whoopx 10/10 4785 days 1%
Des_Waldron 10/10 4785 days 1%
MarkOverbeeke 10/10 4876 days 1%
Cheryll 10/10 4906 days 1%
Lenny Koh 10/10 5302 days 1%
Yin Ming Yong 10/10 5332 days 1%
JOHN CHER 10/10 5636 days 1%
Bernard 10/10 6306 days 1%
megheng megheng 10/10 6671 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Anzed Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.63% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 62 days. The Anzed Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Anzed Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.57%
198 -3.59%
199 -3.61%
200 -3.63%
201 -3.64%
202 -3.66%
203 -3.68%

Balancing Adjustment

0.68% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.