G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Anzed Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

CC
Cymen Crick's avatar

Cymen Crick

Rankers Owner

Anzed Rentals

Valid Reviews

335 Valid Reviews

The Anzed Rentals experience has a total of 337 reviews. There are 335 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 335 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 335 valid reviews:

Rating Count Percentage
10/10 323
96%
9/10 11
3%
8/10 0
0%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 1
0%

99.40% Average

The raw data average (mean) for all the Anzed Rentals valid reviews is 99.40% and is based on 335 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

99.24%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Anna 10/10 465 days 100%
Kit 10/10 526 days 96%
Frank Oliver 10/10 740 days 78%
Brett 9/10 771 days 75%
Tim P 10/10 799 days 73%
Keenan 10/10 799 days 73%
Sarah S. 10/10 830 days 69%
Simon W 10/10 891 days 62%
Sarah 10/10 922 days 59%
Sanchia P 10/10 952 days 55%
Margaret from Minnesota 10/10 1014 days 48%
Michelle 10/10 1136 days 37%
Jack 10/10 1195 days 32%
Peter Webb 10/10 1226 days 29%
Mark & Cathy Anderssen 10/10 1409 days 17%
Melissa Fryett 10/10 1470 days 14%
Peter 10/10 1470 days 14%
Bernie G. 10/10 1529 days 11%
Tony 10/10 1529 days 11%
Selai 10/10 1621 days 8%
Bruce 10/10 1866 days 6%
shelley munro 10/10 1895 days 6%
Sue Wood 10/10 1895 days 6%
Chiara C. 10/10 1926 days 5%
Cheng Thean LEE 10/10 1957 days 5%
Paul Howison 10/10 1957 days 5%
Allister Nielsen 10/10 1957 days 5%
Bob MacRae 10/10 1957 days 5%
Peter Allen 10/10 1987 days 5%
Cat Chen 10/10 1987 days 5%
Kym Young 10/10 2018 days 5%
Ben 10/10 2079 days 5%
SiSi Arsianti 10/10 2110 days 5%
peter Mayfield 10/10 2201 days 5%
Uwe De Poortere 10/10 2201 days 5%
Nicolaus (Germany) 9/10 2232 days 5%
Daniel Chia 10/10 2232 days 5%
Shunli 1/10 2232 days 2%
Joshua Steele 10/10 2260 days 5%
Wayne Tancred 9/10 2260 days 5%
Steve Cosslett 10/10 2260 days 5%
Paul Doo 10/10 2260 days 5%
Noel 10/10 2260 days 5%
Kenny P 10/10 2260 days 5%
Trevor WARD 10/10 2260 days 5%
Heather R Brisbane Australia 10/10 2260 days 5%
Ron Erskine 10/10 2260 days 5%
Hadleigh Pedler 10/10 2260 days 5%
Derren Wood 10/10 2260 days 5%
Josephine Heath 10/10 2260 days 5%
Albert Kincl 10/10 2291 days 5%
John Stubbings 10/10 2291 days 5%
Jane Thomas 10/10 2291 days 5%
Moritz 10/10 2291 days 5%
David b 10/10 2322 days 5%
Simone Little 9/10 2322 days 5%
Paul Jones 10/10 2352 days 4%
Stepan 10/10 2352 days 4%
Cindy Mah 10/10 2383 days 4%
ROBERT C DOWNS JR 10/10 2383 days 4%
Colin Miller 10/10 2413 days 4%
Patrick Campos 10/10 2475 days 4%
Brent McKay 9/10 2475 days 4%
Christian Knigge 10/10 2505 days 4%
Bruce 10/10 2597 days 4%
Nell B 10/10 2625 days 4%
Emma Markwell 10/10 2625 days 4%
Gisle Gisle 10/10 2656 days 4%
Erin Marsh 10/10 2656 days 4%
TM Woo 9/10 2687 days 4%
Filip Ausmaa 10/10 2687 days 4%
Christy Ong 10/10 2687 days 4%
Natalie Ling 10/10 2717 days 4%
Robert Clites 10/10 2717 days 4%
Stephen Bates 10/10 2717 days 4%
sohhooi tan 10/10 2717 days 4%
Paul Williams 10/10 2748 days 4%
Kristin S 10/10 2809 days 3%
S Nair 10/10 2809 days 3%
Brenda Horstman 10/10 2840 days 3%
Martha R 10/10 2901 days 3%
Yeow Joo Tan 10/10 2901 days 3%
Beng Hong Yep 10/10 2901 days 3%
Andrew Lim 10/10 2931 days 3%
John Stubbings 10/10 2931 days 3%
Walter Lekamge 10/10 2962 days 3%
Denise and Graham Jensen/Marshall 10/10 2962 days 3%
Dave and Karen Nelson 10/10 2962 days 3%
Fiona Daniel 10/10 2962 days 3%
J Vergeer 10/10 2962 days 3%
Chris Turnbull 10/10 2990 days 3%
Robert M 10/10 2990 days 3%
Mohan Raj Gupta 10/10 3021 days 3%
Geoffrey McCall 10/10 3021 days 3%
Wei Lin Soh 9/10 3021 days 3%
SusanE 10/10 3021 days 3%
Robin D 10/10 3021 days 3%
Frank Hodgson 10/10 3021 days 3%
Samuel Boas 10/10 3021 days 3%
Katrina Darcy 10/10 3021 days 3%
ian raybould 10/10 3052 days 3%
Bryan Wong 10/10 3052 days 3%
Hin Lai Wong 10/10 3052 days 3%
KW LENTZ 10/10 3052 days 3%
Brent G 10/10 3082 days 3%
Jason Ong 10/10 3082 days 3%
HL Long 10/10 3082 days 3%
Tim Zook 10/10 3082 days 3%
CS Choy 10/10 3082 days 3%
SF Tang 10/10 3082 days 3%
John Morcom 10/10 3113 days 3%
Frederic Sagot 10/10 3174 days 3%
Dianne Chambers 10/10 3235 days 3%
Cindy Mah 9/10 3235 days 2%
Ed. Q 10/10 3266 days 2%
Stephen B 10/10 3296 days 2%
Harrison Cheng 10/10 3296 days 2%
Kent Lim 10/10 3296 days 2%
Chris Evans 10/10 3327 days 2%
Adrian Pong 10/10 3327 days 2%
Manuel 10/10 3356 days 2%
YUKI 10/10 3356 days 2%
L E 10/10 3356 days 2%
Cathy Berg 10/10 3356 days 2%
darryl piper 10/10 3356 days 2%
Christine Cave 10/10 3356 days 2%
craig mcphan 10/10 3356 days 2%
Mandy Andrews 10/10 3356 days 2%
Glenda Shepherd 10/10 3356 days 2%
Øyvind Berg 10/10 3387 days 2%
Julian Christopher 10/10 3387 days 2%
Samuel Moulton 10/10 3387 days 2%
Familyvisitor 10/10 3387 days 2%
Christina 10/10 3387 days 2%
David Soper 10/10 3387 days 2%
Amanda Wesson 10/10 3387 days 2%
Bob Hamilton 10/10 3387 days 2%
Shaun Sparke 10/10 3387 days 2%
Christophe Lambiel 10/10 3387 days 2%
Kevin Bailey 10/10 3387 days 2%
Anna Shah 10/10 3408 days 1%
KMay 10/10 3418 days 2%
Yee Loh 10/10 3418 days 2%
Nikki E. 10/10 3418 days 2%
Zech Koh 10/10 3418 days 2%
Peter Hodges 10/10 3418 days 2%
Grace Chia 10/10 3418 days 2%
TzeKwang Soh 10/10 3418 days 2%
Vera Fransiscus 10/10 3448 days 2%
Barbara Elmore 10/10 3448 days 2%
Carlo 10/10 3448 days 2%
Daniel Tan 10/10 3448 days 2%
Robert & Suzi Perisic 10/10 3479 days 2%
Phillip Brodie 10/10 3479 days 2%
Cheryl Gross 10/10 3479 days 2%
Diane Wallis 10/10 3479 days 2%
Yichieh Wong 10/10 3509 days 2%
Claire 10/10 3509 days 2%
Jasmine Tan 10/10 3509 days 2%
Creston Wong 10/10 3540 days 2%
Desmond Chong 10/10 3540 days 2%
Liam Wilkinson 10/10 3540 days 2%
Faizah Kasim 10/10 3540 days 2%
Jomaine Koo 10/10 3571 days 2%
Paulynn Yong 10/10 3571 days 2%
Yeow Khoon Chong 10/10 3601 days 2%
Seong Boon 10/10 3601 days 2%
Huiting Zhuo 10/10 3632 days 2%
Fanny Soh 10/10 3632 days 2%
John Berridge 10/10 3632 days 2%
LouiseH 10/10 3662 days 2%
David Tomlinson 10/10 3662 days 2%
Greg Deierlein 10/10 3662 days 2%
Sam lee 10/10 3662 days 2%
emiratus 10/10 3693 days 1%
LowellFarina Caunan 10/10 3693 days 1%
Dave Marquart 10/10 3693 days 1%
Richard Thompson 10/10 3693 days 1%
Lou Hackbarth 10/10 3693 days 1%
Brian George 10/10 3693 days 1%
Elizabeth Peters 10/10 3693 days 1%
Terry Baker 10/10 3693 days 1%
Ceryn Oakes 10/10 3693 days 1%
Charles Kneipp 10/10 3721 days 1%
John Richards 10/10 3721 days 1%
Heather Billington 10/10 3721 days 1%
Linda McClelland 10/10 3721 days 1%
Jeff Folk 10/10 3721 days 1%
mark freitag 10/10 3721 days 1%
Brian Monroe 10/10 3721 days 1%
Tara Quinn 10/10 3752 days 1%
sue 10/10 3752 days 1%
Michael fayers 10/10 3752 days 1%
david green 10/10 3752 days 1%
chris learned 10/10 3752 days 1%
Clyde Haigh 10/10 3752 days 1%
Paul Hammond 10/10 3752 days 1%
Dragos Moise 10/10 3752 days 1%
Samuel L. 10/10 3752 days 1%
GRAEME LAWRENCE 10/10 3752 days 1%
Jonathan Giron 10/10 3752 days 1%
Hanna Seppälä 10/10 3752 days 1%
Peter Prendergast 10/10 3752 days 1%
Alannah Ruth 10/10 3752 days 1%
Frederick Jon Chen 10/10 3783 days 1%
MelandPaul 10/10 3783 days 1%
Rudolph 10/10 3783 days 1%
Phil Gamble 10/10 3783 days 1%
Lily Tan 10/10 3813 days 1%
bill dingli 10/10 3813 days 1%
Daniel R 10/10 3813 days 1%
Evelyn B 10/10 3813 days 1%
K Alexander 10/10 3813 days 1%
Andrea Ullrich 10/10 3844 days 1%
Hayley Wilson 10/10 3844 days 1%
Ben Foo 10/10 3844 days 1%
Nina W 10/10 3844 days 1%
Sow Mun Cheong 10/10 3844 days 1%
Jessie Song 10/10 3844 days 1%
YEOW MING LAI 10/10 3844 days 1%
Michael Wong 9/10 3844 days 1%
Mark Griffiths 10/10 3905 days 1%
Tom Vogan 10/10 3936 days 1%
Tanja bryan 10/10 3936 days 1%
Darius Tian 10/10 3966 days 1%
Abdullah Mohamed ismail 10/10 3966 days 1%
KONG KOH 10/10 3997 days 1%
Esther Heritage 10/10 4027 days 1%
Phillip Brazel 10/10 4027 days 1%
Chris D 10/10 4027 days 1%
Else Marie 10/10 4036 days 0%
Chee kai Loh 10/10 4058 days 1%
Ann Chen 10/10 4058 days 1%
Ian Stanbury 10/10 4058 days 1%
Barbara Smith 10/10 4058 days 1%
Joe Wollin 10/10 4086 days 1%
j tangen 10/10 4086 days 1%
Stephanie N 10/10 4086 days 1%
Mike Brown 10/10 4086 days 1%
Fiona Hughes 10/10 4086 days 1%
Graham Comitti 10/10 4086 days 1%
Glen Hayhurst 10/10 4086 days 1%
Kathy Hunt 10/10 4086 days 1%
John Lewis 10/10 4086 days 1%
Ron Price 10/10 4086 days 1%
michelle hill 10/10 4086 days 1%
Steve T 10/10 4117 days 1%
Peter Holder 10/10 4117 days 1%
joyce gui 10/10 4117 days 1%
Michele Warren 10/10 4117 days 1%
Andria Overbeeke 10/10 4117 days 1%
Angela 10/10 4117 days 1%
Geoff 10/10 4117 days 1%
Alice 10/10 4117 days 1%
Randy Reid 10/10 4117 days 1%
Yok Hin Lay 10/10 4148 days 0%
Wye Huong Yan 10/10 4148 days 0%
Steve 10/10 4148 days 0%
Ross Levick 10/10 4178 days 0%
fujima4 He 10/10 4178 days 0%
Stian Vedal 10/10 4178 days 0%
Nikki Ng 10/10 4178 days 0%
Michael Ward 10/10 4209 days 0%
Peter Mitchell 10/10 4209 days 0%
Rod Murphy 10/10 4209 days 0%
CheePing Tan 10/10 4239 days 0%
Martyn 10/10 4239 days 0%
Jack Ang 10/10 4239 days 0%
Alexine Bartholomew 10/10 4270 days 0%
Jo Kellman 10/10 4301 days 0%
HirziHussain 10/10 4301 days 0%
Esther A 10/10 4301 days 0%
Peter Black 10/10 4331 days 0%
murjoy 10/10 4362 days 0%
PeternLesley 10/10 4362 days 0%
Trevor Bird 10/10 4392 days 1%
Andy Tay 10/10 4392 days 1%
david_willyams 10/10 4423 days 1%
jack_and_jill 10/10 4423 days 1%
Ann Baylis 9/10 4423 days 1%
Charles Cole 10/10 4423 days 1%
Robert Rist 10/10 4451 days 1%
Marc Fogel 10/10 4451 days 1%
amanda cocks 10/10 4451 days 1%
TramperTony 10/10 4451 days 1%
Gordon Blackie 10/10 4451 days 1%
Glenn Thackray 10/10 4451 days 1%
Sue Stephenson 10/10 4451 days 1%
Penny Wilson 10/10 4451 days 1%
Thomas Blackshaw 10/10 4451 days 1%
dcusa 10/10 4482 days 1%
Jan S 10/10 4482 days 1%
Justin Chow 10/10 4482 days 1%
Ellen Schlotter 10/10 4482 days 1%
Dottie Reed 10/10 4482 days 1%
emma napper 10/10 4482 days 1%
Trun Wee Siow 10/10 4482 days 1%
Gisle Helgesen 10/10 4482 days 1%
clevelandmb 10/10 4513 days 1%
Tanfamily 10/10 4513 days 1%
ivan_ding 10/10 4543 days 1%
kaibab 10/10 4543 days 1%
Kit 10/10 4543 days 1%
CatherineZ 9/10 4543 days 1%
fudoushin 10/10 4543 days 1%
richter5 10/10 4574 days 1%
LeeCheeHoong 10/10 4574 days 1%
Lisa_Par 10/10 4574 days 1%
chrisquek 10/10 4635 days 1%
hanline 10/10 4635 days 1%
borneoman 10/10 4635 days 1%
Boyd 10/10 4635 days 1%
mjenn 10/10 4666 days 1%
bloomas2003 10/10 4666 days 1%
jtl 10/10 4666 days 1%
anmolks 10/10 4696 days 1%
Diviya 10/10 4696 days 1%
carolnross 10/10 4757 days 1%
MaryS 10/10 4757 days 1%
Beers 10/10 4757 days 1%
lynphillips22 10/10 4757 days 1%
yu5265 10/10 4757 days 1%
fishdad 10/10 4757 days 1%
Gallen 10/10 4757 days 1%
hansdeckers 10/10 4788 days 1%
kenmcdonald 10/10 4788 days 1%
whoopx 10/10 4788 days 1%
Des_Waldron 10/10 4788 days 1%
MarkOverbeeke 10/10 4879 days 1%
Cheryll 10/10 4909 days 1%
Lenny Koh 10/10 5305 days 1%
Yin Ming Yong 10/10 5335 days 1%
JOHN CHER 10/10 5639 days 1%
Bernard 10/10 6309 days 1%
megheng megheng 10/10 6674 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Anzed Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.57% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 63 days. The Anzed Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Anzed Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.51%
198 -3.53%
199 -3.55%
200 -3.57%
201 -3.58%
202 -3.60%
203 -3.62%

Balancing Adjustment

0.67% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.