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Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Anzed Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Anzed Rentals

Valid Reviews

339 Valid Reviews

The Anzed Rentals experience has a total of 342 reviews. There are 339 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 339 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 339 valid reviews:

Rating Count Percentage
10/10 327
96%
9/10 11
3%
8/10 0
0%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 1
0%

99.41% Average

The raw data average (mean) for all the Anzed Rentals valid reviews is 99.41% and is based on 339 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

99.51%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Balint Penzes 10/10 260 days 100%
Denise 10/10 260 days 100%
Jim 10/10 291 days 99%
Simon 10/10 566 days 85%
Anna 10/10 1022 days 43%
Kit 10/10 1083 days 38%
Frank Oliver 10/10 1297 days 22%
Brett 9/10 1328 days 20%
Tim P 10/10 1356 days 18%
Keenan 10/10 1356 days 18%
Sarah S. 10/10 1387 days 17%
Simon W 10/10 1448 days 14%
Sarah 10/10 1479 days 12%
Sanchia P 10/10 1509 days 11%
Margaret from Minnesota 10/10 1571 days 9%
Michelle 10/10 1693 days 6%
Jack 10/10 1752 days 5%
Peter Webb 10/10 1783 days 5%
Mark & Cathy Anderssen 10/10 1966 days 5%
Melissa Fryett 10/10 2027 days 5%
Peter 10/10 2027 days 5%
Bernie G. 10/10 2086 days 5%
Tony 10/10 2086 days 5%
Selai 10/10 2178 days 4%
Bruce 10/10 2423 days 4%
shelley munro 10/10 2452 days 4%
Sue Wood 10/10 2452 days 4%
Chiara C. 10/10 2483 days 4%
Cheng Thean LEE 10/10 2514 days 4%
Paul Howison 10/10 2514 days 4%
Allister Nielsen 10/10 2514 days 4%
Bob MacRae 10/10 2514 days 4%
Peter Allen 10/10 2544 days 4%
Cat Chen 10/10 2544 days 4%
Kym Young 10/10 2575 days 4%
Ben 10/10 2636 days 4%
SiSi Arsianti 10/10 2667 days 3%
peter Mayfield 10/10 2758 days 3%
Uwe De Poortere 10/10 2758 days 3%
Nicolaus (Germany) 9/10 2789 days 3%
Daniel Chia 10/10 2789 days 3%
Shunli 1/10 2789 days 1%
Joshua Steele 10/10 2817 days 3%
Wayne Tancred 9/10 2817 days 3%
Steve Cosslett 10/10 2817 days 3%
Paul Doo 10/10 2817 days 3%
Noel 10/10 2817 days 3%
Kenny P 10/10 2817 days 3%
Trevor WARD 10/10 2817 days 3%
Heather R Brisbane Australia 10/10 2817 days 3%
Ron Erskine 10/10 2817 days 3%
Hadleigh Pedler 10/10 2817 days 3%
Derren Wood 10/10 2817 days 3%
Josephine Heath 10/10 2817 days 3%
Albert Kincl 10/10 2848 days 3%
John Stubbings 10/10 2848 days 3%
Jane Thomas 10/10 2848 days 3%
Moritz 10/10 2848 days 3%
David b 10/10 2879 days 3%
Simone Little 9/10 2879 days 3%
Paul Jones 10/10 2909 days 3%
Stepan 10/10 2909 days 3%
Cindy Mah 10/10 2940 days 3%
ROBERT C DOWNS JR 10/10 2940 days 3%
Colin Miller 10/10 2970 days 3%
Patrick Campos 10/10 3032 days 3%
Brent McKay 9/10 3032 days 3%
Christian Knigge 10/10 3062 days 3%
Bruce 10/10 3154 days 2%
Nell B 10/10 3182 days 2%
Emma Markwell 10/10 3182 days 2%
Gisle Gisle 10/10 3213 days 2%
Erin Marsh 10/10 3213 days 2%
TM Woo 9/10 3244 days 2%
Filip Ausmaa 10/10 3244 days 2%
Christy Ong 10/10 3244 days 2%
Natalie Ling 10/10 3274 days 2%
Robert Clites 10/10 3274 days 2%
Stephen Bates 10/10 3274 days 2%
sohhooi tan 10/10 3274 days 2%
Paul Williams 10/10 3305 days 2%
Kristin S 10/10 3366 days 2%
S Nair 10/10 3366 days 2%
Brenda Horstman 10/10 3397 days 2%
Martha R 10/10 3458 days 2%
Yeow Joo Tan 10/10 3458 days 2%
Beng Hong Yep 10/10 3458 days 2%
Andrew Lim 10/10 3488 days 2%
John Stubbings 10/10 3488 days 2%
Walter Lekamge 10/10 3519 days 2%
Denise and Graham Jensen/Marshall 10/10 3519 days 2%
Dave and Karen Nelson 10/10 3519 days 2%
Fiona Daniel 10/10 3519 days 2%
J Vergeer 10/10 3519 days 2%
Chris Turnbull 10/10 3547 days 2%
Robert M 10/10 3547 days 2%
Mohan Raj Gupta 10/10 3578 days 2%
Geoffrey McCall 10/10 3578 days 2%
Wei Lin Soh 9/10 3578 days 2%
SusanE 10/10 3578 days 2%
Robin D 10/10 3578 days 2%
Frank Hodgson 10/10 3578 days 2%
Samuel Boas 10/10 3578 days 2%
Katrina Darcy 10/10 3578 days 2%
ian raybould 10/10 3609 days 2%
Bryan Wong 10/10 3609 days 2%
Hin Lai Wong 10/10 3609 days 2%
KW LENTZ 10/10 3609 days 2%
Brent G 10/10 3639 days 1%
Jason Ong 10/10 3639 days 1%
HL Long 10/10 3639 days 1%
Tim Zook 10/10 3639 days 1%
CS Choy 10/10 3639 days 1%
SF Tang 10/10 3639 days 1%
John Morcom 10/10 3670 days 1%
Frederic Sagot 10/10 3731 days 1%
Dianne Chambers 10/10 3792 days 1%
Cindy Mah 9/10 3792 days 1%
Ed. Q 10/10 3823 days 1%
Stephen B 10/10 3853 days 1%
Harrison Cheng 10/10 3853 days 1%
Kent Lim 10/10 3853 days 1%
Chris Evans 10/10 3884 days 1%
Adrian Pong 10/10 3884 days 1%
Manuel 10/10 3913 days 1%
YUKI 10/10 3913 days 1%
L E 10/10 3913 days 1%
Cathy Berg 10/10 3913 days 1%
darryl piper 10/10 3913 days 1%
Christine Cave 10/10 3913 days 1%
craig mcphan 10/10 3913 days 1%
Mandy Andrews 10/10 3913 days 1%
Glenda Shepherd 10/10 3913 days 1%
Øyvind Berg 10/10 3944 days 1%
Julian Christopher 10/10 3944 days 1%
Samuel Moulton 10/10 3944 days 1%
Familyvisitor 10/10 3944 days 1%
Christina 10/10 3944 days 1%
David Soper 10/10 3944 days 1%
Amanda Wesson 10/10 3944 days 1%
Bob Hamilton 10/10 3944 days 1%
Shaun Sparke 10/10 3944 days 1%
Christophe Lambiel 10/10 3944 days 1%
Kevin Bailey 10/10 3944 days 1%
Anna Shah 10/10 3965 days 0%
KMay 10/10 3975 days 1%
Yee Loh 10/10 3975 days 1%
Nikki E. 10/10 3975 days 1%
Zech Koh 10/10 3975 days 1%
Peter Hodges 10/10 3975 days 1%
Grace Chia 10/10 3975 days 1%
TzeKwang Soh 10/10 3975 days 1%
Vera Fransiscus 10/10 4005 days 1%
Barbara Elmore 10/10 4005 days 1%
Carlo 10/10 4005 days 1%
Daniel Tan 10/10 4005 days 1%
Robert & Suzi Perisic 10/10 4036 days 1%
Phillip Brodie 10/10 4036 days 1%
Cheryl Gross 10/10 4036 days 1%
Diane Wallis 10/10 4036 days 1%
Yichieh Wong 10/10 4066 days 1%
Claire 10/10 4066 days 1%
Jasmine Tan 10/10 4066 days 1%
Creston Wong 10/10 4097 days 1%
Desmond Chong 10/10 4097 days 1%
Liam Wilkinson 10/10 4097 days 1%
Faizah Kasim 10/10 4097 days 1%
Jomaine Koo 10/10 4128 days 0%
Paulynn Yong 10/10 4128 days 0%
Yeow Khoon Chong 10/10 4158 days 0%
Seong Boon 10/10 4158 days 0%
Huiting Zhuo 10/10 4189 days 0%
Fanny Soh 10/10 4189 days 0%
John Berridge 10/10 4189 days 0%
LouiseH 10/10 4219 days 0%
David Tomlinson 10/10 4219 days 0%
Greg Deierlein 10/10 4219 days 0%
Sam lee 10/10 4219 days 0%
emiratus 10/10 4250 days 0%
LowellFarina Caunan 10/10 4250 days 0%
Dave Marquart 10/10 4250 days 0%
Richard Thompson 10/10 4250 days 0%
Lou Hackbarth 10/10 4250 days 0%
Brian George 10/10 4250 days 0%
Elizabeth Peters 10/10 4250 days 0%
Terry Baker 10/10 4250 days 0%
Ceryn Oakes 10/10 4250 days 0%
Charles Kneipp 10/10 4278 days 0%
John Richards 10/10 4278 days 0%
Heather Billington 10/10 4278 days 0%
Linda McClelland 10/10 4278 days 0%
Jeff Folk 10/10 4278 days 0%
mark freitag 10/10 4278 days 0%
Brian Monroe 10/10 4278 days 0%
Tara Quinn 10/10 4309 days 0%
sue 10/10 4309 days 0%
Michael fayers 10/10 4309 days 0%
david green 10/10 4309 days 0%
chris learned 10/10 4309 days 0%
Clyde Haigh 10/10 4309 days 0%
Paul Hammond 10/10 4309 days 0%
Dragos Moise 10/10 4309 days 0%
Samuel L. 10/10 4309 days 0%
GRAEME LAWRENCE 10/10 4309 days 0%
Jonathan Giron 10/10 4309 days 0%
Hanna Seppälä 10/10 4309 days 0%
Peter Prendergast 10/10 4309 days 0%
Alannah Ruth 10/10 4309 days 0%
Frederick Jon Chen 10/10 4340 days 0%
MelandPaul 10/10 4340 days 0%
Rudolph 10/10 4340 days 0%
Phil Gamble 10/10 4340 days 0%
Lily Tan 10/10 4370 days 0%
bill dingli 10/10 4370 days 0%
Daniel R 10/10 4370 days 0%
Evelyn B 10/10 4370 days 0%
K Alexander 10/10 4370 days 0%
Andrea Ullrich 10/10 4401 days 1%
Hayley Wilson 10/10 4401 days 1%
Ben Foo 10/10 4401 days 1%
Nina W 10/10 4401 days 1%
Sow Mun Cheong 10/10 4401 days 1%
Jessie Song 10/10 4401 days 1%
YEOW MING LAI 10/10 4401 days 1%
Michael Wong 9/10 4401 days 1%
Mark Griffiths 10/10 4462 days 1%
Tom Vogan 10/10 4493 days 1%
Tanja bryan 10/10 4493 days 1%
Darius Tian 10/10 4523 days 1%
Abdullah Mohamed ismail 10/10 4523 days 1%
KONG KOH 10/10 4554 days 1%
Esther Heritage 10/10 4584 days 1%
Phillip Brazel 10/10 4584 days 1%
Chris D 10/10 4584 days 1%
Else Marie 10/10 4593 days 1%
Chee kai Loh 10/10 4615 days 1%
Ann Chen 10/10 4615 days 1%
Ian Stanbury 10/10 4615 days 1%
Barbara Smith 10/10 4615 days 1%
Joe Wollin 10/10 4643 days 1%
j tangen 10/10 4643 days 1%
Stephanie N 10/10 4643 days 1%
Mike Brown 10/10 4643 days 1%
Fiona Hughes 10/10 4643 days 1%
Graham Comitti 10/10 4643 days 1%
Glen Hayhurst 10/10 4643 days 1%
Kathy Hunt 10/10 4643 days 1%
John Lewis 10/10 4643 days 1%
Ron Price 10/10 4643 days 1%
michelle hill 10/10 4643 days 1%
Steve T 10/10 4674 days 1%
Peter Holder 10/10 4674 days 1%
joyce gui 10/10 4674 days 1%
Michele Warren 10/10 4674 days 1%
Andria Overbeeke 10/10 4674 days 1%
Angela 10/10 4674 days 1%
Geoff 10/10 4674 days 1%
Alice 10/10 4674 days 1%
Randy Reid 10/10 4674 days 1%
Yok Hin Lay 10/10 4705 days 1%
Wye Huong Yan 10/10 4705 days 1%
Steve 10/10 4705 days 1%
Ross Levick 10/10 4735 days 1%
fujima4 He 10/10 4735 days 1%
Stian Vedal 10/10 4735 days 1%
Nikki Ng 10/10 4735 days 1%
Michael Ward 10/10 4766 days 1%
Peter Mitchell 10/10 4766 days 1%
Rod Murphy 10/10 4766 days 1%
CheePing Tan 10/10 4796 days 1%
Martyn 10/10 4796 days 1%
Jack Ang 10/10 4796 days 1%
Alexine Bartholomew 10/10 4827 days 1%
Jo Kellman 10/10 4858 days 1%
HirziHussain 10/10 4858 days 1%
Esther A 10/10 4858 days 1%
Peter Black 10/10 4888 days 1%
murjoy 10/10 4919 days 1%
PeternLesley 10/10 4919 days 1%
Trevor Bird 10/10 4949 days 1%
Andy Tay 10/10 4949 days 1%
david_willyams 10/10 4980 days 1%
jack_and_jill 10/10 4980 days 1%
Ann Baylis 9/10 4980 days 1%
Charles Cole 10/10 4980 days 1%
Robert Rist 10/10 5008 days 1%
Marc Fogel 10/10 5008 days 1%
amanda cocks 10/10 5008 days 1%
TramperTony 10/10 5008 days 1%
Gordon Blackie 10/10 5008 days 1%
Glenn Thackray 10/10 5008 days 1%
Sue Stephenson 10/10 5008 days 1%
Penny Wilson 10/10 5008 days 1%
Thomas Blackshaw 10/10 5008 days 1%
dcusa 10/10 5039 days 1%
Jan S 10/10 5039 days 1%
Justin Chow 10/10 5039 days 1%
Ellen Schlotter 10/10 5039 days 1%
Dottie Reed 10/10 5039 days 1%
emma napper 10/10 5039 days 1%
Trun Wee Siow 10/10 5039 days 1%
Gisle Helgesen 10/10 5039 days 1%
clevelandmb 10/10 5070 days 1%
Tanfamily 10/10 5070 days 1%
ivan_ding 10/10 5100 days 1%
kaibab 10/10 5100 days 1%
Kit 10/10 5100 days 1%
CatherineZ 9/10 5100 days 1%
fudoushin 10/10 5100 days 1%
richter5 10/10 5131 days 1%
LeeCheeHoong 10/10 5131 days 1%
Lisa_Par 10/10 5131 days 1%
chrisquek 10/10 5192 days 1%
hanline 10/10 5192 days 1%
borneoman 10/10 5192 days 1%
Boyd 10/10 5192 days 1%
mjenn 10/10 5223 days 1%
bloomas2003 10/10 5223 days 1%
jtl 10/10 5223 days 1%
anmolks 10/10 5253 days 1%
Diviya 10/10 5253 days 1%
carolnross 10/10 5314 days 1%
MaryS 10/10 5314 days 1%
Beers 10/10 5314 days 1%
lynphillips22 10/10 5314 days 1%
yu5265 10/10 5314 days 1%
fishdad 10/10 5314 days 1%
Gallen 10/10 5314 days 1%
hansdeckers 10/10 5345 days 1%
kenmcdonald 10/10 5345 days 1%
whoopx 10/10 5345 days 1%
Des_Waldron 10/10 5345 days 1%
MarkOverbeeke 10/10 5436 days 1%
Cheryll 10/10 5466 days 1%
Lenny Koh 10/10 5862 days 1%
Yin Ming Yong 10/10 5892 days 1%
JOHN CHER 10/10 6196 days 1%
Bernard 10/10 6866 days 1%
megheng megheng 10/10 7231 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Anzed Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.64% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 57 days. The Anzed Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Anzed Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -3.59%
198 -3.60%
199 -3.62%
200 -3.64%
201 -3.66%
202 -3.68%
203 -3.70%
… …

Balancing Adjustment

0.65% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

94%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.