Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Paku Drive, Tairua.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Paku Drive, Tairua

Valid Reviews

31 Valid Reviews

The Paku Drive, Tairua experience has a total of 33 reviews. There are 31 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 31 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 31 valid reviews:

Rating Count Percentage
10/10 10
32%
9/10 8
26%
8/10 5
16%
7/10 4
13%
6/10 1
3%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 2
6%

81.61% Average

The raw data average (mean) for all the Paku Drive, Tairua valid reviews is 81.61% and is based on 31 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

80.66%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Tim S 9/10 346 days 100%
Susan Dennis 8/10 407 days 96%
Josie 9/10 438 days 96%
Sarah 10/10 499 days 93%
Stacey 1/10 530 days 37%
Amy Harper 1/10 560 days 36%
eel sauce 7/10 621 days 79%
ellie 9/10 621 days 84%
Vit Miller 9/10 680 days 79%
Ani Fraitzl 8/10 772 days 70%
Britt 7/10 803 days 64%
Laura Jarry 9/10 803 days 68%
Hugh 9/10 1045 days 43%
Bee Rogers 10/10 1472 days 13%
Felix 8/10 1563 days 9%
Roy Swan 10/10 1594 days 9%
Pastuladventures 10/10 1625 days 8%
Javier Williams 6/10 1838 days 5%
CT Aussies 9/10 1929 days 5%
Patricio Vidal 10/10 2356 days 4%
Nicolas Cuervo 7/10 2506 days 4%
Chantelle Ribbon 8/10 2947 days 3%
Nic 5/10 3085 days 2%
Denise Farr 8/10 3109 days 3%
Henk Panman 10/10 3221 days 2%
Jo Batt 9/10 3303 days 2%
Helen Ameis 7/10 3518 days 2%
Pia Sander 10/10 3633 days 1%
Oliver Powles 10/10 3672 days 1%
Maja Bogdanowicz 10/10 4311 days 0%
Hanna_Malte 10/10 4669 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Paku Drive, Tairua does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

2.82% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

83%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.