We toured with this company for almost 20 days in Jan, 2020. You'd think in that time we'd have come across at least a couple things to not like about them. But that wasn't the case at all. Aroha are complete professionals. Absolutely perfect planning & execution. All of the arrangements were great (hotels, transport, scheduling, etc.). We were on schedule 100% of the time. It was an absolute pleasure to tour NZ with Aroha. Special mention to Steve, our driver cum guide - wow! what a guy! A true professional. Extremely knowledgeable about everything NZ (even his restaurant recommendations were on point). We were a big group, but he remembered everyone's names. He catered to everyone's needs. Very safe driver. We were very fortunate he chose to drive us. This was an unforgettable trip thanks to Steve & Aroha. 10/10 would recommend. 10/10 would work with Aroha again.
Aroha Tours put on a trip of a lifetime for us! We went to amazing cities and and saw come incredible sights. I don't think we could have had a better tour guide and driver than Steve. He was immensely knowledgeable for all destinations we visited and went above and beyond to ensure we all had a enjoyable trip. I would like to thank Aroha Tours, Veronika and Steve for planning/organizing this trip. I highly recommend Aroha Tours.
out standing high quality service with a professional understanding of each client needs and sensitivities .
personal touch and constant communication making sure we get the best .
We had one of the most memorable vacations in New Zealand in October 2019. We booked our tour with Aroha Newzealand Tours after a recommendation from a friend. They are extremely professional and understood our needs as a vegetarian family of 4 (with 3 members prone to travel sickness).
The15 day trip covering North & South Island was custom made for us with room for unexpected changes. Our special recommendations for Mr.Steve- an extremely knowledgeable gentleman, who ensured a stress-free vacation.
Aroha Tours was spectacular! We used Aroha for our 2 week honeymoon in New Zealand. The trip was beyond perfect. Veronika, the owner, planned everything to perfection according to our preferences. Our tour guides Steve and Dave were fun and knowledgeable, putting up with us on hours in the van. If you ever visit New Zealand, use Aroha! We got to know both islands in an intimate manner and had an amazing time.
I had my destination wedding in Queenstown, New Zealand this year and engaged Aroha Tours to plan a tour for my guests from Singapore. We are very impressed with the itinerary Veronika planned for us and the meticulous and thoughtful service provided by Steve, our tour guide. Our guests had a nice, relaxing and memorable time in New Zealand! All thanks to the impeccable service delivered by Aroha Tours. I have to say, this is the best tour agency we have ever engaged internationally! If you are looking for a superb, luxurious and relaxing vacation in New Zealand, look for Aroha Tours! They are the best! ❤️
Veronika at Aroha Tours planned a two week trip for my husband and me with 4 days on the North Island and 10 days on the South Island. The trip was marvelous in every way, and we unhesitatingly recommend Aroha. The tour was planned with careful attention to our preferences and great flexibility The places we stayed were lovely and welcoming. Our driver/guides (Dave and Steve) were efficient, friendly, knowledgable -- a joy to know.
An amazing experience. We first contacted Veronika 6 month ahead of our visit. Veronika made it all much simpler than anticipated. The planning process was simple. Veronika took the time to listen to us. She perfectly accommodated the criteria we provided her with, including budget, type of lodging and type of activities. Fast forward to February 2019... the visit in the South Island of NZ was absolutely amazing. We stayed in lodges that were unique and visited locations that were amazing. The locations, the food prepared for us in each location and the activities we participated in were all carefully selected by Veronika and were spot on. People likely visit the same locations but it is really all about how you get there, when you get there and everything that happens in between.
We have also greatly enjoyed the private guide that accompanied us throughout our stay. Zuzana was wonderful. Very knowledgeable and acomodating for all of our requests. Things change due to weather in a trip like ours and Zuzana, working with Veronika, was able to come up with ideas and alternative plans that proved to be great.
We recommend touring NZ with Aroha Tours and Veronika. I wish we could do it again next year.
Noa and Nir
My family and I have returned to the USA from the most well organized tour we have ever be on. Aroha tours was a pleasure to work with from day one. Veronika responded to my initial email requesting an itinerary with a 24 hour period. I think this in itself is impressive. We worked together for several weeks and Veronika included everything in the itinerary that my family requested.
Upon our arrival, Dave,our tour guide, was promptly waiting for us. He gathered all our bags and off we went. We traveled from Christchurch to the west coast. Dave was always on time getting us to all our planned activities and also suggesting impromptu stops . He was a great guide and friend. We will miss him.
Jaime G. del Rosario
We were a party of two senior parents (me and my wife) three adult children and two daughters in-law and we had only eight days to try and see as much of New Zealand as we could. At the minimum, we wanted to see Auckland and Rotorua on the North Island and Christchurch and Queenstown on the South Island. I also wanted our five children and daughter in-laws to experience a jet boat ride, a Maori cultural performance, wine tasting, a Lord of the Rings experience, punting on the Avon, some close ups of glaciers, plus whatever else could be crammed into the short time available. In the end, we settled on Aroha Tours, owned and headed by Veronika Vermeulen, a transplanted German who had fallen in love with the country as a young girl and decided to set up her outfit after having worked for several years in and around NZ’s travel industry.
Veronika was very conscious in making the tour private in the true meaning of the word. She suggested a private dinner cruise on Lake Taupo that turned out to be a great experience. She suggested a glow worm cave that was private and where we could take pictures – unlike the other group tour based glow worm tours – though we saw less glow worms than the more popular places. She also hinted that Maori cultural dinner performances were too touristy and she suggested an actual Maori greeting and dance on historical Mokoia Island.
My wife and I were impressed with Veronika’s quickness to suggest alternatives. It was Veronika’s responsiveness to our comments, questions, and suggestions that tipped the decision in favor of Aroha. She was also the first to come up with a complete first-draft itinerary which impressed me a lot. Looking back, we made a great choice – Veronika delivered on the promises and kept a watchful eye on everyone. I would without hesitation heartily recommend Veronika Vermeulen’s Aroha Tours for couples or families wanting a top-class private NZ tour.
Bob and Joyce Kroencke, USA
My wife and I along with two other couples thoroughly enjoyed a 16 day tour of both the North and South islands. Excellent accommodations and itinerary with Jurgen being our guide. He is extremely knowledgeable and accommodating to say the least. Met with Veronika and family and was very pleased with all facets of the trip. We would highly recommend using Veronika and Aroha Tours for anyone wanting to visit New Zealand.
Veronika helped us plan an amazing journey through New Zealand. We had twelve days to spend in New Zealand and she organized a wonderful trip to help us get a flavor for what New Zealand is all about. We spent two to four days in four locations and from each spot we took in some great hikes, beautiful scenery, delicious food and great one off adventures. The accommodations were fantastic in all our stops. Andrew, our guide joined us after our initial three days on Waheike Island (where we zip lined, enjoyed a wine tour and took in Auckland for a day). With Andrew we were off to Taupo, Mt. Cook and Queenstown. We hiked, walked on glaciers, bungee jumped, tasted wine and had some great meals. Andrew was a pleasure to be with and he adjusted/added to our itinerary on the fly as options presented themselves or weather did not cooperate. We could not have asked for a better person to spend our time with in New Zealand. Thank you Veronika and Andrew.
Our experience with Aroha and driver/guide Steve Popperwell was nothing short of exceptional. Kudos to Veronika for customizing a truly remarkable three-week tour of both islands. The diverse accommodation, from five star hotels to a luxury stay at the spectacular Waitomo farm, a night at Okiwa Bay Lodge with its gorgeous views, numerous boutique lodges and historical homes, gave us intimate insights into Kiwi life and these genteel people. From kayaking in Golden Bay, river rafting on the Rangitaiki River, boating on Milford Sound, sandboarding in Hokianga to name some of the standout experiences, it was all-encompassing and highly memorable. Not to forget the food which I would award overall 4 stars and, on a couple of occasions, 5. We were three couples on this once-in-a-lifetime trip and our thanks to Steve for making sure all our needs were met, his flexibility in catering to all our whims and taking us off the beaten track on occasions showing us sights we would unlikely have found on our own, is never to be forgotten and much appreciated.
Our first trip with Aroha Luxury New Zealand Tours turned out to be a most wonderful experience. We were a group of four who spent 11 days exploring both the North and South Islands. We had two guides, Veronika and Stephen, who became more than guides. They felt like traveling companions as we were personally guided throughout NZ. The itinerary we set during our planning of this trip was spot on and the flexibility we had each day to adjust times and locations as needed was a perfect combination of itinerary combined with flexibility. Our experiences were exceptional and both Veronika and Stephens suggestions for dining and unplanned activities really added value to our trip. I will strongly recommend Aroha to my fellow travelers here in the states who may be planning a NZ trip. As for my group, we all hope to get back to NZ and of course we would only use Aroha when we return....highly recommended!!
This was the third time I toured NZ with Aroha Tours. That alone may tell you what wonderful experiences I had with them. My first trip was together with my brother in 2013 (short 7 days tour of parts of the South Island). I posted a review about this trip here in November 2013. The second time my father and I went to the North Island for 10 days in 2014 and the third time we did a two weeks tour of the South Island in February/March 2016. I cannot thank Veronika and her team enough. Everything, from the first contact, to the planning and last but not least to the trip itself are done with expertise and warmth, which is hardly found anywhere. The itineraries and the lodges are planned and selected with the greatest care and are perfectly adjusted to your requirements and wishes. And there is always enough room for flexibility, so that changes are possible also while you are already there. On all our trips Jurgen was our guide. He did an awesome job! To say his knowledge of the country is extensive is actually an understatement. Most of all his friendliness and humor make him a perfect company for such a tour. We consider Jurgen a friend by now. I am convinced that there is no better choice than Aroha Tours when you want to visit New Zealand and make the most of your trip! I cannot recommend them enough.
Our family of three travelled for 14 days in the South Island
with Chris as our guide. We enjoyed everything that Veronica had arranged for us. She planned an action packed trip that included a penguin tour, horseback riding, glow worm caves, hikes, a kayak tour, jet boat ride, Milford Sound and glacier visits. We sampled local wines and cheeses and saw spectacular scenery.
Our trip was very well co-ordinated. Chris knew exactly how long travel time would take and the best places to eat and drink. We did so much more than we ever could have on our own. He was so helpful and kind. Our 11 year old son adored him.
The accommodations were all unique with perfect locations. We really enjoyed Lakeside Villas in Wanaka and the Hapuka Factory. We appreciated the kitchen and laundry facilities available in all of them.
We found Aroha Tours on an internet search and were totally impressed with the honesty and quality of this vendor. Everything was exactly as stated and when one of our plan rides was cancelled due to weather our money was refunded promptly after we got home from New Zealand
We will remember our trip and experience forever. Many thanks!!
I just want to thank Veronika for arranging a wonderful tour for us in New Zealand. We had a fantastic guide Jurgen who was very professional, punctual, informative and knowledgable. It was a such a great experience and I would highly recommend Aroha Tours to anyone who wants to do a private luxury tour of New Zealand.
I have traveled the world over and the the 14 days spent with Aroha Tours, was one of the best experiences of my life. My wife Carolyn and I traveled with another couple around both islands. Aroha made all the arrangements in some fantasic lodges. Our guide, Veronika was knowledgable and was very accomodating when we made adjustments along the way. This was Carolyn and my second experience with Aroha. I would give them my highest recommendation.
My wife and I spent 17 days touring the South Island in January 2014. The itinerary and guide/driver were arranged by Veronika at Aroha Tours. Our movement about the country was totally seamless. Our guide anticipated problems and mitigated them before they became an issue. He adjusted the pace of our day depending upon our interests particularly since we are serious amateur photographers and tended to linger waiting for the right photo opportunity. Every lodge that was chosen was outstanding with regard to the basic accommodation, friendliness of the owners and staff and the cuisine. In several instances the lodges were quite unique such as the Hapaku Treehouse Lodge, Bay of Many Coves and Westhaven Lodge. We could sense that as a client of Aroha we were afforded every attention possible to insure a great experience. Our guide was thoroughly knowledgeable of the history and culture of the Island as well as the nuances of New Zealand wine and food. We were overwhelmed by the activities which were planned for us such as swimming with seals in the Pacific, watching sperm whales and spelunking. I cannot image a more enjoyable luxury tour of this part of the world than the one offered to my wife and I by Aroha.
My young adult daughter and I have recently returned from the holiday of a lifetime on South Island with Aroha tours. Our guide Jurgen was absolutely brilliant throughout taking great care of us but was also most informative and entertaining on our travels.He related easily to both of us and we had a lot of fun. The whole programme planned by Veronika in Aroha suited our needs and the delivery of the holiday exceeded our expectations.We gained considerably from their local knowledge and we could never have achieved as much in our holiday time frame on our own.We plan to visit North Island in the future and would not hesitate to use Aroha again and would heartily recommend their services
Veronika's Aroha Luxury Tours made our dream come true beyond our expectations!! She planned a North/South Island two week adventure that was truly spectacular. With only a brief idea of what we wanted, Veronika not only understood our desires, but expanded and modified the trip along the way to ensure that we got the most from the tour. The luxury lodges were outstanding because she had personally stayed, knew the owners and settings. The lodges, their views, meals, the owners all were unbelievable...great memories. We had unique adventures to private areas that only a select few will ever experience. Like the private 4-wheel drive tour of a 30,000 acre farm high in the hills for a private lunch and spectacular view, with the service owner who enjoys showing people "his New Zealand". Or the helicopter tour of White Island volcano lifetime chance or the other helicopter ride high above the Fiordland mountains/water to a view and experience that we will never forget for its spectacular sights, landings, and captivating aerial views that the pilot/owner thrilled us with. The helicopter ride to the glacier and mountains was also truly spectacular with the bright sun and unbelievable views. What was our favorite activity??...all were forever embedded in our memories. Aroha Luxury Tours did an outstanding job. I would highly recommend Veronika, the owner, for her knowledge, her understanding of what a client wants, ability to modify to enhance the enjoyment along the way, her true "love of New Zealand" and desire to make sure that you see the real sights and get to experience New Zealand rather than provide a "tour" service. You will miss so much if you try to do this yourself. You experience things you did not think possible or would dream of without her arrangements. The lasting memories, pictures, experiences of New Zealand will be treasured. Thank you Veronika for satisfying our dream beyond our expectations and forming a desire to return to your beautiful land.
We spent two weeks in NZ splitting our time between the North and South Island. We contacted Veronika with some ideas of what we thought we wanted on our trip. And she planned the perfect 2 weeks! It's uncanny how it seems like she knew what we wanted more than we did. Needless to say we had a great time. The mix of activities allowed us to take advantage of New Zealand's diversity. The accommodations were great. The pace was just right for us to relax, get to know the culture and the people, and take in as much as we could. The guides were extremely knowledgeable, professional, and most of all just awesome to hang out with. We loved New Zealand and would definitely be back and we can't imagine touring again with anyone else but Aroha!
My brother and I had only 7 days to visit New Zealand and wanted to make the best of the short time available. I found Aroha Tours on the internet and contacted Veronika, the owner. Already during our email correspondence with her it became clear that we chose the right company for our trip. Veronika offered us various options for our tour, but also gave us her recommendations, which was very helpful. We finally decided on an only South Island tour and Veronika put together a fantastic itinerary. One of the great advantages of visiting New Zealand with Aroha Tours is that everything is taken care of and you can concentrate exclusively on New Zealand and the sights. Also, the original itinerary is flexible and our guide changed it according to our personal preferences, which made our trip even more unique. Our guide was Juergen and we cannot thank him enough!! With his knowledge and great personality he made our tour an especially delightful and fascinating experience; and we had a lot of fun, too!
I am convinced that if you want a truly unique and customized experience of New Zealand Aroha Tours is your best choice. We highly recommend taking the helicopter flight to Doubtful Sounds, by the way.
Timmy & Megan
GREATEST COMPANY IN THE WORLD!!!
We had used this company to help plan our entire Honeymoon and they did not fail to amaze us. Our itinerary was put together very well thanks to Veronika and was well executed by our tour guide Steve. They made our trip very relaxing and pleasant. Also not to mention an experience of a lifetime. If you ever want to experience the REAL New Zealand, we would highly recommend this company to show you the way. My wife and I really enjoyed the Glow Worm caves and would love to do it again when we get back. Also the River Lodge is the best place to stay and experience nature at its best. Thank you again Veronika and Steve for giving us a trip we will never forget. :]
Timmy and Megan from California
I just spent a truly unique 14 days in the South Island of New Zealand with Veronika, my private guide, and I could not recommend her enough for her competence, capability and care. If you are a discerning traveller and a connoisseur of experiences, then let Veronika host you around her beloved country. Armed with an intimate knowledge of the land, produce and people, and driven with a passion for excellence, Veronika will unlock the best kept secrets of New Zealand for you – from authentic activities, fine foods to hearty hosts – all off the beaten path and tucked away in corners that the locals are keen to keep for themselves. That has been my experience with Veronika. She had the organisation for the entire trip all nailed down; no detail was too small, and was intuitive about my travel preferences. This left me free to focus on more important matters - making priceless memories from the many bespoke adventures. I've already left plans for my next sojourn in the North Island with Veronika, and am looking forward to her personal recommendations once again for a signature experience.
Me, my wife, and 10yo daughter booked a private tour with Aroha last August 2013. Veronika arrange everything from the hotel up to the details journey and give us an advise on our proposal. The result is very great, we really enjoy the journey, the hotel and everything are perfect. The adventure really suitable with us, not too tired and really fun. Especially our host, Mr. Steve P. He accompany us during the adventure and he is a really helpful guy. He knows all the best spot in the South Island, a nice warm cafe in the small beautiful town, and the most important thing he really a good company for my daughter. I would suggest him if you bring a kids during the visit to NZ. Thank you Veronika and Steve.
Aroha New Zealand Tours and the owner, Veronika, escorted us during our entire stay in the North Island of New Zealand. She customized the trip specifically to our interests and was willing and able to change our itinerary at any point in time to ensure that we got the best possible experience as she got to know the four of us (two couples) better. Her love of New Zealand and extensive knowledge of the history, geography, culture, food and wine was impressive. And, she was great fun to hang out with. There was never a dull moment with Veronika. She genuinely loves what she does and she does it very well. Her passion for New Zealand is contagious. We can't wait to go back and explore the South Island with her!
Our personal guide, Veronika was one of the most amazing guides we have ever had. Her attention to detail and flexibility was a pleasure and a great way to experience the North Island with what little time we had. We would recommend her tours highly and with the assurance that all you need will be taken care of.
The eating experience was fabulous. Thanks to her, we got to eat at some amazing places, and made this trip most memorable.
Our thanks to her tour expertise and her love for NZ and the Maori people was truly amazing.
WOW! We travel quite a bit and have never had such an incredible and enjoyable vacation!
We were a group of 10 (including adults, teens and pre-teens). Veronika created an amazing custom itinerary with spectacular accommodations and we are still baffled that she accomplished this at such an affordable cost. Her communication and planning were excellent and she has tremendous integrity - one of our excursions had to be cancelled (due to weather) and she went out of her way to make sure that we were reimbursed for that expense.
Our guide, Jurgen was terrific! He truly loves NZ and was a wealth of knowledge. Loved his sense of humor and easy going nature... and yet he made sure that we kept on track and we were always well informed.
If you are traveling to NZ, this is THE company to make your trip hassle free and truly outstanding.
We highly recommend:
-sailing on America's Cup yacht
-abseiling in Waitomo
-jet boat and The Squeeze
-sea kayaking in Abel Tasman NP
-horseback riding on the West Coast
-glow worm caves
-Fox Glacier hike
Such a great trip!
Great personalised and professional guide who catered to our individual needs, managed our time well and ensure our safety on the road. Good recommendation of accommodation and a well-organised, relaxing itinerary with great insight. We enjoyed most of the nature parks, e.g. the Reflection at Lake Matheson, the Hokitika Gorge, the Blue Pool, etc. No admission fee, but please be generous with the donation so that the parks will be kept-up and well-maintained.
My husband and I spent 21 wonderful days on a fully guided tour with the Ahora group in New Zealand. I can't thank Veronica and Jurgen, our guide, enough for the experience of a life time. Jurgen drove us from the north island to the south island and on both coasts. The accomodations were first class all the way. Almost every room had a view of the ocean, a lake, a river or the mountains. I had an idea of what I wanted to see and do while in NZ and gave my list to Veronica. She understood our interests and recommended places to see and things to do that were very unique and off the beaten path. She was spot on and helped create the perfect vacation. Veronica was in constant touch with our guide making sure every minute of every day went smoothly. Talking about our guide, Jurgen was more than I could have ever hoped for. He was the perfect travel mate. There was nothing he didn't know about NZ. and was lots of fun as well. Thank you Veronica and Jurgen for all the time and effort you put into our vacation. You will not find a better tour group to help you plan your perfect NZ vacation.
Peter and Terry Bryk, Yucaipa, CA
My Dad (73), my Partner (54) and I (41) travelled to NZ for a 3 week 'once in a lifetime' trip in March. I had found Veronika on the web after some careful searching and cross checking of other people's views. The trip was indeed a fabulous experience and Veronika did a terrific job in organising our time (which we made more difficult for her by insisting on two lots of England vs NZ at Test Cricket, being inserted!). Veronika make great suggestions to see places and stay in places which we would never have found on our own, and some good suggestions to skip on visiting other places which she didn't think were as good as others we hadn't heard of. The reason for my 8/10 rating rather than the 10/10 of most of her reviewers, is really that there were a number of things when we would have preferred to have been given choices over particular details. Apparently these were available but they weren't mentioned (more private dining in some of the lodges, rather than sharing tables; jet boating without a hairpin bend 1 hour bus ride which felt much more frightening than the boating, to get there etc). The 'tailoring' of Veronika's efforts was great in terms of locations and itinerary, but less good in terms of how we'd like things set up when we got there.
Having said that, we truly had a fabulous time. Veronika was kind, efficient and very good at her job (she's a fantastic Ambassador for NZ), and we have recommended her to friends for potential trips to NZ already.
For 30 years we have wanted to visit New Zealand to redeem our honey moon that did not happen. I chose Veronika of Aroha from web page, it was a considerable risk; but it turned out to be the best decision ever made of all my traveling experiences. This is the first time ever I used a guide( I never even joined tour either). Nine days in New Zealand ( all on South island ) with Veronika as a guide was an unforgettable experience. Places she had selected are unique, special and spectacular. Veronika is knowledgeable, funny and nice. The lodge we stayed at Wanaka lake was truly heaven on earth. The glowing worm in the cave was another scene nowhere to be found. The price was not cheap but what she provided was more than money can buy.
It was our wedding 20th anniversary trip to the South Island where we spent our honeymoon. You would think we have seen it all but aroha showed us new sights and experiences that will last a lifetime.
Steve was a godsend, taking care of 2 families, 4 adults and 4 kids, and making sure all of us enjoyed ourselves, was no easy task. We never felt rushed even though it was packed with activities over the 13 days.
Would certainly recommend aroha and steve to our friends. Already made reservations for tour of the north island for our 40th anniversary!
Veronika definitely knows the best experiences! People at home always ask what the best thing was and I reply that it is hard to pick one. The food, views, activities and accommodations were all perfect. Definitely a trip of a lifetime and thankfully Veronika was at the helm of planning it.
I am just out of words. As I sit down to write my review for New Zealand and Aroha Tours the only thing that comes to my mind is "HEAVEN" and the only feeling my heart gets is "PEACE". Me and my husband,Mitul, went for our honeymoon to NZ. It was a nice 18 days trip. Rather say it was a spell bounding trip and we never wished to come back. B We were just amazed by the hospitality of everyone. Veronika had planned our trip beautifully. For us this experience was like visiting our friends. Best trip with amazing accommodation, lovely breakfasts and of course new zealand's beauty. She took us to some very spectacular places which normally are not in the tourists itinerary. And we wouldn't have seen those if veronika didn't suggest them to us. Aroha tours as a team made our honeymoon all the more special. Everything about it was just amazing. The hotels, lodges, food everything was above our expectations. And Aroha tours surely made it luxurious. The wine tasting was very tempting and insightful. We never knew wine making and tasting were such an art. The walks in rain forests and then reaching to amazing waterfalls were breath taking. The mouri people and the show providing a glimpse of their culture helped us knowing more about them. The walk in the geothermal park was shocking but very colourful. The kamahi cottage was the best in the whole tour. The south island is also very beautiful and very different from north island. We were guided by steve in the south. Steve made our stay in south island very comforting.We did heli hike in fox glacier and scenic flight to milford sounds. the whale watch in south and dolphin cruise in north both were just mesmerising. We didn't wish to leave. It was one of the best expreriences which gave me and my husband some more memorable moments to share together. I want to thank Veronika, Steve and all the other team members of Aroha tours for making this happen.
New Zealand is a fascinating country, with wild expansive panoramas, arrogant majestic mountains, lakes and rivers that can be thunderous to eerily still and vistas that truly leave one breathless. It is a country with opulence and great diversity in natural resources, especially human resource. Because of these, the best way to experience this land is be guests of Veronika and her team as they host you in this unique country. With a world view infused with Kiwi attitude and pride, your hosts will take you to various parts of these islands and immerse you in culture, heritage and history. Their knowledge is prodigious and communication skills outstanding. Based on interests you have or have expressed, they can throw in an intriguing twist to your itinerary that will charm, amaze and bewilder you.
Planning the trip is filled with excitement, anticipation and a wee bit of trepidation. But Veronika knows her craft, has honed it well, and excels at it. She knows her clients, she adores her country and she is passionate about New Zealand's unique place in the world. Trust her and you will not be disappointed.
The hotels were all spotlessly clean and well-appointed, although as is typical for most non-American hotels, gyms were not a priority for most hotels. All the rooms had fabulous views, impeccable service and undisputed luxury. Trips and itinerary stops were well-planned, comfortably paced and very leisurely. The luxury van was always clean and comfortable.
Veronika and her team are one of the very best that we have come across and we are confident that most travelers will share this assessment. They embody the Kiwi spirit of warmth, openness, respect and gratitude for the grandeur of the land they call home.
Just came back from a 10days tour to NZ- North Island led by Veronika of Aroha Tours. I must say, Veronika totally exceeds my expectation. During the initial planning stage, she is very detailed and patient with my constant re-adjustment of the itinerary. She customized the tour according to all my wants and requests to the tiniest details. I must say, I gave her a hard time during the planning stage but she obliges with a smile.
During the tour, she wowed me with her knowledge of NZ and her endearing personality makes the tour interesting every day. She always know where are the best spots to go, to take photographs and to EAT. I am totally in love with NZ’s food. All the restaurants she recommended are really the best. I enjoy each and every meal of the day. the accommodation that she has provided are all luxury 5 stars with mixture of hotels, lodges, B&B and farmstay. Simply wonderful!
Veronika is someone who is really passionate about her job and she wants people to experience the authentic and unique NZ culture. I will be coming back to NZ to visit the South Island and Aroha Tours is my definite choice. Thanks, Veronika!!
Just spent 20 days of a wonderful vacation in New Zealand with the excellent guidance of Veronika from Aroha Tours. With Veronika's assistance, we built an itinerary specifically designed to meet our needs and she was very patient and attentive in making the changes we wanted to fit within our budget. It's incredibly important that for a 20 day Holiday, we fit with our guide and it was clear from the first few emails that we were going to like Veronika because of her honesty, expertise and sense of humor.
With a combination of B and B's that Veronika personally selected for us, hotels and lodges, we were first immersed into the culture of NZ, north of Auckland, and then experienced the wonders and delights of the country from Rotorura and all regions south. My guess is that Veronika drove nearly 7,000 kms and there was never a doubt we were in the most capable hands we could have chosen. She truly cared about giving us the best and most personal experience possible without blowing our budget. Yes, it's "luxury" but it's not pretentious or snobby in any way. If you want 5 plus, you can get 5 plus but if you want 4-5 star travel, they can do this and still make it feel like you're living the dream. Private travel can be affordable if you book through this company.
Thank you to Veronika and AROHA tours! I would highly recommend this boutique operation that's small on size but big in delivering a high-quality vacation experience.
We visited the South Island over 7 days and were very pleased to find that Aroha and Veronika's team was able to plan for us a customised tour that gave us an enjoyable, relaxing yet fun filled time in the country.
Significant mention must be given to our guide, Steve Popperwell, who was nothing short of excellent in his driving and sightseeing spot picking, and incredibly patient with us. He also picked some great spots for us to shop and eat on the way. He was always able to modify our schedule to fit in the whims and fancies we came up with along the way. It made the whole experience an extremely enjoyable one.
Special thanks to Aroha for picking a comfortable schedule for us. They provided a good core Itineary with the listing of tons of options that we could add on if we wanted.
Definitely looking forward to going through North Island with the Aroha team, and definitely Steve in particular! Thanks guys!
We recently returned from a splendid three-week travel experience in New Zealand. Thanks to Veronika we had the opportunity to experience the diverse geology, plant and bird life, and culture of these fascinating islands. With Veronika's excellent planning we were able to travel from the north to the south islands, experiencing much of the natural beauty of New Zealand in stress-free style.
Veronika organized our stay so that we were able to spend time with a variety of local people, sharing in the home lives and gaining a deeper understanding of the politics, economics, and history of the country.
Veronika is a marvel or organization with a good spirited attitude and a wealth of knowledge. From finding the best place to share a beer with locals to selecting unique hotels with unparalleled views, her experience made our trip a superior travel experience.
My 14 year old daughter and I planned to visit New Zealand during her spring break. Since we were limited to 13 days of travel and really wanted to combine adventure activities with seeing the scenic parts of both the north and south islands of NZ, when Veronika emailed me our personalized itinerary I felt comfortable that we were going to have an exhilarating experience!
Well we certainly had the trip of a lifetime! Veronika was our personal guide. Within an hour of disembarking at 7 am (after 22 hrs of travel, with some sleep) we showered at a nearby hotel and we were off and running, eventually sea kayaking at Cathedral Cove in the afternoon. Veronika easily accommodated a sudden change in the written itinerary, enabling us to visit Hobbitton and go zorbing. She offered detailed and interesting accounts of Maori culture, geothermal features, NZ sociocultural life and economy. Thoughtfully, she had arranged accommodations with separate bedrooms for a father and a teenage daughter and suggested wonderful restaurants.
Well, what else did we do? River rafting, clay pigeon shooting, lake trout fishing, feeding a variety of farm animals, swimming with wild dolphins, horseback riding, cave exploring/rafting, short trekking amidst waterfalls and forests, jet boating, zip-lining, helicoptering over glaciers, flying in a prop plane over Fjordland NP to Milford sound. Enjoying many a cup of superb NZ coffee and (for me) glasses of wine, too. In the end, Veronika figured out that she drove about 1,700 miles with us! When Veronika was not speaking about the terrain or upcoming stops, we chatted a lot, listened to music or simply enjoyed the beauty of NZ. She was a delightful and fun travel companion!
Aroha Tours will provide you with a personalized trip of a lifetime--since New Zealand is a breathtakingly beautiful and exciting destination! You simply must tell Veronika what you really want to do, and she will deliver!
We were planning a last minute trip to NZ (first timers) and wanted to find someone to help us plan the entire package with a diversified agenda (farms, nature, wines, cities) so we can take in as much as we could in our short week-long trip. Veronika and her team did a first class job in planning a great itinerary and responded very quickly to this last minute request (where things became complicated as we added more people travelling too).
We had a great experience in the end - everything went very smoothly, from the moment we landed and got picked up at Auckland airport. Steve Popperwell our personal guide throughout was excellent too, very knowledgeable and experienced and strikes a great balance between accomodating our pace and making sure we don't miss out on all the things and activities that were planned.
Thank you all for the experience and when we do come back to do the south island tour next time, definitely know who to go to help plan it!
My husband and I wanted to visit as much of New Zealand as we could in nine days (only!), and didn't have a lot of time to do research. Tips we received from friends were varied and contradictory - I wasn't sure where to start. I found Aroha (and Veronika) on the web, and within a few email exchanges, Veronika was able to construct a terrific itinerary for us. We concentrated on the South Island (although she added Waiheke Island at our request), and built the driving around terrific scenery/ visitor spots and amazing bed and breakfasts (caring hosts, good accomodations/ food, interesting other guests). I was especially impressed by how well she knew the hosts/ owners of the bed and breakfasts. During the planning, when I asked Veronika about whether we should stay somewhere, or do something, she was able to give an opinion, supported by reasons. We had Aroha supply our driver/ guide, too, and he was terrific -a safe driver, and seemed to know about everything!
If you're looking for a customizable, luxury tour experience then Aroha is what you're looking for.
We booked a tour for a family of 10, ranging from young adventure seekers to senior members. From day one, we were able to custom-build our own tour. Aroha and Steve P (our guide) were flexible enough to make changes along the way. Additionally, each hotel/lodge offered a different experience, excellent breakfasts and were quite luxurious. Great tour!
What a fabulous tour! Veronika, our guide and owner of Aroha Tours, was amazing -- knowledgeable, unbelievably attentive to detail, always considerate of our needs and desires, always "upbeat," and simply a delightful guide/companion. New Zealand is, of course, very beautiful, and, thanks to the interview Veronika conducted with us prior to our tour, and to the wonderful experiences she organized for us, we had the trip of our lives.
What a great 14 days! Veronika was very informative, helpful, punctual, and was amazing at coming up with alternative activities when bad weather came around. She even jumped across a river to try and find us a Lord of the Rings location! Every day truly had something special in store for us. Definitely luxury and definitely money well, well spent!
My boyfriend and I were truly impressed with our trip throughout South New Zealand with Aroha Tours. From the minute Veronika met us at the airport our entire trip was worry free and every detail was attended to. The accomodations that Veronika had arranged were even beyond our expectations. Her love of this country and the people exudes from Veronika. She drove us 1500 km. over 10 days and made our trip so very memorable. A year has passed since our trip and we still fondly reflect on all our experiences. Thank you Veronika.
Veronika and Aroha Tours are FANTASTIC!
She showed us the best of New Zealand (what isn't fantastic in NZ??) and made us feel like it was our home.I highly recommend this tour company--things are organized, taken care of--you just need to show up, have a sense of adventure, and be ready to absorb all that this country has to offer.
Our first trip to New Zealand was absolutely fantastic and Veronika setup for us an amazing itinerary. Our guide/driver Achim was incredible and very knowledgeable and he offered us a trip that we will remember forever. If you plan to visit this great Country, there is only one way to go: Aroha Tours.
Great job Veronika and Achim
When my husband and I began planning our New Zealand vacation, I searched the internet for ideas on travel and sightseeing. I found the Aroha Tours web site and began corresponding via e-mail with Veronika. She listened to our ideas of what we wanted to see and do, and then designed a two and a half week, personally escorted, tour that was perfect for us. Veronika drove the entire itinerary. Each day we saw three or four sights which always included time for us to walk in spectacular natural areas. The restaurants, hotels and lodges were the best. Veronika was a lot fun and had a wealth of information about the countryside we rode through. We have recommended Aroha Tours to our friends.
I cannot think of a better way to discover NZ than traveling with Aroha. Yes NZ is a fairly easy country to travel around. However I am convinced we would have missed out on so many things by arranging the trip by ourselves and traveling by ourselves. There were many places and details which we could not have known about and which would have gone unnoticed. Veronika took us to places and introduced us to fantastic characters which made our experience in NZ magic and unforgettable!!!
Veronika was a fantastic tour guide and she paid a lot of attention to details. Absolutely everything in the trip ran according to plan and schedule. She had even thought about alternatives in case the weather or other factors did not play along as planned.
My wife and I were traveling with our 9 months old son and Veronika adapted and adjusted the whole trip to the needs of the little one. She showed remarkable patience in enthusiasm with our boy Diego and was always ready to adapt the daily schedule to the needs of our son.
We have traveled throughout the entire world but our travel experience with Aroha in New Zealand stands out as one of the bests if not the best one. We hope Aroha is around for a long time so we can come back and enjoy NZ with them when our son is old enough to remember and enjoy NZ to the fullest!!!
Aroha is the best way to discover New Zealand.
Our trip to New Zealand was spectacular. It is clear that the lanscapes that New Zealand offers are breathtaking, but what made the trip so special were the people we met along the way and the memorable places that Veronika had us spend our time. Veronika went above and beyond to make sure that our trip was exactly what we had asked for. The accomodations were amazing and we felt very special at every location we were at. It was the perfect blend of adventure and relaxation that we were looking for. Thank you Veronika, for making that a trip that we will remember for a lifetime!
We took a "leap of Faith" using the internet to make plans from our home in Florida to search for a personal guide while visiting NZ. After much research, I began email correspondence with Veronika and I knew I had found the right person, She answered all of my questions promptly and had wonderful ideas to personalize our trip based on our preferences. She was so different from any of the other tour companies I had corresponded with. She was "real".
When we met Veronika, we realized how fortunate we were. She adjusted our itinerary even more so after meeting us. She always went the "extra mile". She took us on the most remote treks and the most hidden of roads when she realized that is what we wanted.
All of her lodging recommendations were excellent. Many of the Inn Keepers and management staff of the lodges also had the highest praise for Veronika. They knew how far she went to please her clients.
Veronika was always fair and made sure we had the experiences we were looking for. There were no hidden costs or surprises. We loved spending time with her and felt her genuine enthusiasm for NZ.
Our trip to NZ was magical, outstanding and truly a trip of a lifetime. Veronka and her company played a huge part in that.
I went on a South Island tour with my girlfriends to celebrate our 40th birthdays last September. We had a truly fantastic time! Veronika from Aroha Tours is THE BEST guide we can ever have! She tailor-made our trip and listened to our requests every time. She would make very thoughtful suggestions and always plan ahead so the tour went smoothly. She is a very fun loving person and knows how to enjoy life and she is very passionate about New Zealand. She had shown us so many beautiful places that we would have never seen on a standard coach tour. We had so many memorable meals too!
We highly recommend Aroha Tours as we will certainly get Veronika to take us around next time we visit New Zealand!
I would highly recommend Aroha Tours for a one of a kind trip to New Zealand. In 2006 Veronika at Aroha created a private guided tour of both the North and South Islands I will never forget. I saw parts of New Zealand that a packaged coach tour would never experience. Getting to actually EXPERIENCE New Zealand and not just rush from place to place was wonderful. Veronika also helped select perfect accommodations that she knew all have personal charm and character. Veronika was not only an awesome guide - but also became a great Kiwi friend.
We would recommend Aroha Tours to all and sundry, having experienced a 12 day tour with Veronika in 2006 when we met up with our aunt and uncle from Dunedin. We'd not seen each other for twenty eight years. Veronika was there to meet us at Auckland airport to whisk us off to our hotel suite. The following day she brought our relatives to the hotel, and that's when our wonderful holiday began.
We'd researched coach travel, but to travel to Milford Sound for instance, would have meant rising so early, but with Veronika she'd arranged a homestead not too far away from Milford so, in fact, we were able to sit having our breakfast, watching numerous coachloads driving past on the lower road!! Also, because we were a party of four, it worked out cheaper per head than the coach fare.
Each accommodation we stayed at was superb, as were the locations, and so interesting to hear our various hosts' stories.
We want to say thank you to Aroha tours for our wonderful holidays in January 2009. We had a great tour along Southern island!!! And Jurgen Wagner is the best guide we ever had!!! We are planning to come back to visit Nothern island. Thank you so much!!!!
We were very-very lucky to pick-up Aroha Tours as our tailor-made and guided tour operator for our lifetime three weeks experience (one in the northern and two in the southern), in NZ .
We are traveling a lots.. this one was BEST-IN-CLASS from A to Z . Prior to our arrival - the messages we exchanged with Veronika and than the phone call discussions with her for the fine-tuning, were kind, professional and most helpful .. same during our tour, if needed .
and then we were more than happy with our bright and professional guide Jurgen Wagner .. his skills and knowledge in any area you-name-it in general and specifically related to NZ – were most valuable .
We would choose this team again all over the world if they would have presence.. no doubt in NZ !
Shlomo and Sarah Iager
Veronika listened to what we requested and then put together what for us was the perfect tailor made package enabling us to see the very best of New Zealand in a relatively short time. Absolutely great selection of tours, accomodation and guides. We loved our tour and would highly recommend Veronika and Aroha Tours
what a great custom tour, a lot of golf and sight seeing. Veronika is great guide, she loves NZ and has a lot to say about the great country, if you don't stop her :) But it doesn't stop here. Not only she is wonderful, great people also works with great people! All the arrangement she made us were excellent. Even she is not there physically, we could feel the care. I would do it again for sure!
Aroha Tours is the absolute best! My husband and I spent 10 days touring the South Island with Veronika and it was an amazing trip. It could not have been more perfect. We have taken both private and group tours in other countries, and Aroha Tours is by far the best, not only for value, but also for personalized service. While Veronika is very professional and knowledgeable about New Zealand, she is also very fun and a great traveling companion. We felt like we were leaving our best friend at the end of the tour. Now, we just have to come back to NZ so she can take us through the North Island! P.S. Be sure to book the helicopter tour. It was unforgettable!
I cannot recommend enough Aroha Tours. Me and my husband experienced the best of NZ in a "taylor-made" arrangements. Communication ahead of the trip was fantastic even taking into account the time difference. During the Tour itself our guide was knowledgeable and we always felt taken care for. I would do it again today if I could.
Aroha tours is an outstanding company. My three daughters and i had a wonderful 2 weeks touring the North and south Is on a custom designed trip planned by Veronika and executed by Juergen. I would recommend anyone to contact them if you want a great holiday , planned with your needs in mind and executed with professionalism - they were outstanding!
Veronica is a highly efficient and experienced tour operator. She is very good at customising tours to suit individual tourists' interests. She gives the right advise. She works very closely with her team of service providers. I would definitely go back to her for my next trip to NZ.
Veronika worked closely with my wife and sister-in-law to create a custom tour which was a lifetime experience. We toured the southern part of North Island and all of the South Island with her as our personal guide. Veronika was very proficient in selecting B&B lodging that accommodated severe animal allergies. We were extremely pleased that Veronika also tweaked our original itinerary once she learned of our interests. The waterfalls were amazing, the scenic flights were fantastic and the personalized tours were highly interesting. We were pleased with all of the accommodations along the route and dining recommendations. We continue to recommend Veronika and Aroha Tours very highly.
Juergen and Veronika were perfect tour guides and managers. We had a great 3 weeks visit, North and South Island. Beautiful places, super hotels, phantastic landscape, towns, glaciers, rainwoods, lakes and sea. Perfect plan and organization, and foremost, a cordial and harmonious atmosphere with Juergen who was our full time guide. We hope that we can do this again. Thanks for this great experience.
Our family of 3 had a wonderful road trip of both the North & South islands. Veronika was simply outstanding. It is obvious she loves the country, she knows the routes & locations really well--but most touching was the way she adjusted our schedules whilst we were on the road to accommodate our interests.
No question, she's a great friend. We don't think of New Zealand without thinking of her.
Mohan, Leela & Kamna Krishnan, Bangalore, India
My adult daughter, my wife and I spent nearly four weeks in June 2010 with Veronika being driven all over the most beautiful country we have been to. Aroha had designed for us a perfect tour and Veronika was a wonderful guide, very proud of her adopted land. She had selected the perfect places to stay and the right things to do and experience. I cannot think of anything we could have improved upon. Except that she failed to get us perfect weather in Milford Sound. But the snow was wonderful instead. Nawshir.
We had a great holiday and a lot of fun with Veronika from Aroha Tours. She customised the itinerary to what we wanted, and according to our budget. She was friendly and bubbly, and would definitely use Aroha again if we ever go back to New Zealand.