Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Bularangi Harley Tours of New Zealand.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
155 Valid Reviews
The Bularangi Harley Tours of New Zealand experience has a total of 155 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 155 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 155 valid reviews:
The raw data average (mean) for all the Bularangi Harley Tours of New Zealand valid reviews is 98.71% and is based on 155 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Werner Staab||10/10||2425 days||100%|
|Bruce B||10/10||2453 days||98%|
|barry aling||10/10||2453 days||98%|
|luiz montanari||10/10||2484 days||95%|
|EMMANUEL DIAS DA SILVA||10/10||2515 days||93%|
|Philip Gattey||9/10||2515 days||93%|
|Ch. Verling||10/10||2545 days||90%|
|Ulises Guevara||10/10||2545 days||90%|
|Sandra Downie||10/10||2850 days||65%|
|Gisle Forseth||9/10||2881 days||63%|
|Asmawi Wahab||10/10||3156 days||40%|
|Shelli Leverty||10/10||3156 days||40%|
|Doug Hamerton||10/10||3156 days||40%|
|Becky Ivers||10/10||3184 days||38%|
|Mark Stanford||10/10||3184 days||38%|
|Lesley barber||10/10||3215 days||35%|
|Phil Thurbon||9/10||4221 days||41%|
|sinead drummy||10/10||4311 days||41%|
|philip andrew-artha||10/10||4311 days||41%|
|John Stevens||10/10||4372 days||41%|
|Mary Long||10/10||4372 days||41%|
|Maureen Lee||10/10||4403 days||41%|
|renaud bonnet||10/10||4433 days||41%|
|George Wheatley||10/10||4556 days||41%|
|Anne Cathala||10/10||4599 days||41%|
|Janet May||9/10||4611 days||41%|
|Tom Speed||10/10||4617 days||41%|
|Jay & N||10/10||4637 days||25%|
|Tomasz Trawniczek||10/10||4645 days||41%|
|David Lewis||9/10||4659 days||41%|
|andy Cant||10/10||4660 days||41%|
|Catherine Robinson||10/10||4663 days||41%|
|Samantha Fenton||10/10||4668 days||41%|
|Judy Macdonald||10/10||4671 days||41%|
|Gordon Lawrence||10/10||4705 days||41%|
|Aimee Marsh||10/10||4737 days||41%|
|Kathy Reily||10/10||4741 days||41%|
|Darren Rye||10/10||4754 days||41%|
|Claire O'Donoghue||10/10||4776 days||41%|
|barbara hunn||8/10||4780 days||39%|
|Mike Morgan||10/10||4782 days||41%|
|Matt Cross||10/10||4783 days||41%|
|Denelle Adams||10/10||4787 days||41%|
|Belinda Keys||10/10||4789 days||41%|
|Tom Gordon||9/10||4789 days||41%|
|Karen Gibson||10/10||4789 days||41%|
|Michelle Mulgrew||10/10||4797 days||41%|
|Bridget Cummins||10/10||4818 days||41%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Bularangi Harley Tours of New Zealand experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 56 days. However the Bularangi Harley Tours of New Zealand experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Bularangi Harley Tours of New Zealand experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.