Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Bularangi Harley Tours of New Zealand.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Bularangi Harley Tours of New Zealand
Valid Reviews
155 Valid Reviews
The Bularangi Harley Tours of New Zealand experience has a total of 155 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 155 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 155 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 137 |
|
88% |
| 9/10 | 16 |
|
10% |
| 8/10 | 2 |
|
1% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
98.71% Average
The raw data average (mean) for all the Bularangi Harley Tours of New Zealand valid reviews is 98.71% and is based on 155 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
98.71%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Werner Staab | 10/10 | 4209 days | 26% |
| Bruce B | 10/10 | 4237 days | 20% |
| barry aling | 10/10 | 4237 days | 20% |
| luiz montanari | 10/10 | 4268 days | 13% |
| EMMANUEL DIAS DA SILVA | 10/10 | 4299 days | 7% |
| Philip Gattey | 9/10 | 4299 days | 6% |
| Ch. Verling | 10/10 | 4329 days | 0% |
| Ulises Guevara | 10/10 | 4329 days | 0% |
| Dusty | 10/10 | 4329 days | 0% |
| Sandra Downie | 10/10 | 4633 days | 100% |
| Gisle Forseth | 9/10 | 4664 days | 99% |
| Asmawi Wahab | 10/10 | 4939 days | 100% |
| Shelli Leverty | 10/10 | 4939 days | 100% |
| Doug Hamerton | 10/10 | 4939 days | 100% |
| Becky Ivers | 10/10 | 4967 days | 100% |
| Mark Stanford | 10/10 | 4967 days | 100% |
| Lesley barber | 10/10 | 4998 days | 100% |
| Barryatkinson | 10/10 | 4998 days | 100% |
| DonKendra1 | 10/10 | 5090 days | 100% |
| Bushy | 10/10 | 5243 days | 100% |
| Calypso | 10/10 | 5273 days | 100% |
| yromanec | 10/10 | 5273 days | 100% |
| ladyharley | 10/10 | 5304 days | 100% |
| ChrisW | 10/10 | 5304 days | 100% |
| oldbiker | 10/10 | 5304 days | 100% |
| TheHoon | 10/10 | 5304 days | 100% |
| Banana | 10/10 | 5333 days | 100% |
| monakeehn | 10/10 | 5333 days | 100% |
| fdjavid | 10/10 | 5333 days | 100% |
| websterau | 9/10 | 5333 days | 99% |
| Dumyati | 10/10 | 5333 days | 100% |
| holidaze28 | 10/10 | 5364 days | 100% |
| michaelclout | 10/10 | 5364 days | 100% |
| ZeroID | 10/10 | 5364 days | 100% |
| donald | 10/10 | 5364 days | 100% |
| mulhooligan | 10/10 | 5364 days | 100% |
| Stanton | 10/10 | 5364 days | 100% |
| kakapo66 | 10/10 | 5395 days | 100% |
| HughConnor | 10/10 | 5395 days | 100% |
| ruudie012 | 10/10 | 5395 days | 100% |
| lynne_florence | 10/10 | 5395 days | 100% |
| johnnyr | 10/10 | 5395 days | 100% |
| pro213 | 10/10 | 5395 days | 100% |
| chrissywatson1711 | 10/10 | 5395 days | 100% |
| pahoia | 10/10 | 5395 days | 100% |
| Iand | 10/10 | 5395 days | 100% |
| jillowen | 9/10 | 5395 days | 99% |
| AbeB | 10/10 | 5425 days | 100% |
| mikereid | 10/10 | 5425 days | 100% |
| Cmax | 10/10 | 5456 days | 100% |
| gnh2011 | 9/10 | 5456 days | 99% |
| taylaw | 10/10 | 5456 days | 100% |
| mariarivas | 10/10 | 5456 days | 100% |
| flippy0 | 10/10 | 5486 days | 100% |
| squids12 | 10/10 | 5578 days | 100% |
| Rosco | 9/10 | 5639 days | 99% |
| blahutp | 9/10 | 5639 days | 99% |
| mrkunz | 10/10 | 5639 days | 100% |
| clouddreamer | 10/10 | 5639 days | 100% |
| May | 10/10 | 5639 days | 100% |
| mitchaoc | 10/10 | 5670 days | 100% |
| Welshy01 | 10/10 | 5670 days | 100% |
| pamc | 10/10 | 5670 days | 100% |
| zaphood | 10/10 | 5670 days | 100% |
| cruisequeens | 10/10 | 5698 days | 100% |
| adriennevergos | 10/10 | 5698 days | 100% |
| damondosterhus | 10/10 | 5698 days | 100% |
| janetc260 | 10/10 | 5698 days | 100% |
| marpet | 10/10 | 5729 days | 100% |
| roofie | 10/10 | 5729 days | 100% |
| musicman | 10/10 | 5729 days | 100% |
| Merran | 10/10 | 5729 days | 100% |
| traceymarcus1 | 10/10 | 5729 days | 100% |
| Budley1 | 10/10 | 5760 days | 100% |
| vjr | 10/10 | 5760 days | 100% |
| DukeMatthews | 10/10 | 5760 days | 100% |
| hellsknipe356 | 10/10 | 5821 days | 100% |
| KDStorey | 10/10 | 5821 days | 100% |
| robinson | 10/10 | 5821 days | 100% |
| JoeLeeKnipe | 10/10 | 5821 days | 100% |
| lstenhouse | 10/10 | 5851 days | 100% |
| doylouys | 10/10 | 5882 days | 100% |
| Jorgy | 10/10 | 5913 days | 100% |
| Phil Thurbon | 9/10 | 6004 days | 99% |
| awolnow | 10/10 | 6035 days | 100% |
| spb97 | 9/10 | 6035 days | 99% |
| stealhorsecowboy | 10/10 | 6035 days | 100% |
| smithy55 | 9/10 | 6035 days | 99% |
| fitbear | 9/10 | 6035 days | 99% |
| zebradiver | 8/10 | 6035 days | 98% |
| cowboyjohn | 10/10 | 6063 days | 100% |
| wahteh | 10/10 | 6063 days | 100% |
| tommarbru | 10/10 | 6063 days | 100% |
| Mathias | 10/10 | 6063 days | 100% |
| JParkinson | 10/10 | 6063 days | 100% |
| sinead drummy | 10/10 | 6094 days | 100% |
| philip andrew-artha | 10/10 | 6094 days | 100% |
| bmaier | 10/10 | 6094 days | 100% |
| alongthorn | 10/10 | 6094 days | 100% |
| KENMCD | 10/10 | 6094 days | 100% |
| kimreed | 10/10 | 6125 days | 100% |
| joshe051 | 10/10 | 6125 days | 100% |
| Travelling_Kiwi | 10/10 | 6125 days | 100% |
| John Stevens | 10/10 | 6155 days | 100% |
| big_rog | 10/10 | 6155 days | 100% |
| HairyHaggis | 10/10 | 6155 days | 100% |
| Mary Long | 10/10 | 6155 days | 100% |
| stegall | 10/10 | 6155 days | 100% |
| Maureen Lee | 10/10 | 6186 days | 100% |
| monkey | 10/10 | 6186 days | 100% |
| renaud bonnet | 10/10 | 6216 days | 100% |
| George Wheatley | 10/10 | 6339 days | 100% |
| eunie | 10/10 | 6369 days | 100% |
| antoinette | 10/10 | 6371 days | 100% |
| Bananna | 10/10 | 6381 days | 100% |
| Anne Cathala | 10/10 | 6382 days | 100% |
| gordy838 | 9/10 | 6390 days | 99% |
| Janet May | 9/10 | 6394 days | 99% |
| Chuffy57 | 10/10 | 6395 days | 100% |
| Tom Speed | 10/10 | 6400 days | 100% |
| Brenda | 10/10 | 6410 days | 100% |
| Jay & N | 10/10 | 6421 days | 56% |
| MoJo | 10/10 | 6428 days | 100% |
| Tomasz Trawniczek | 10/10 | 6428 days | 100% |
| David Lewis | 9/10 | 6443 days | 99% |
| andy Cant | 10/10 | 6444 days | 100% |
| Catherine Robinson | 10/10 | 6446 days | 100% |
| Samantha Fenton | 10/10 | 6451 days | 100% |
| Judy Macdonald | 10/10 | 6455 days | 100% |
| Allison | 10/10 | 6455 days | 56% |
| Gordon Lawrence | 10/10 | 6488 days | 100% |
| ivkemp | 10/10 | 6497 days | 100% |
| shonell | 10/10 | 6519 days | 100% |
| Aimee Marsh | 10/10 | 6521 days | 100% |
| Kathy Reily | 10/10 | 6524 days | 100% |
| CaptainObvious | 10/10 | 6532 days | 100% |
| Darren Rye | 10/10 | 6537 days | 100% |
| Dolphin | 10/10 | 6544 days | 100% |
| Robin | 10/10 | 6552 days | 100% |
| suedavies | 10/10 | 6553 days | 100% |
| Claire O'Donoghue | 10/10 | 6559 days | 100% |
| Mike | 10/10 | 6559 days | 100% |
| barbara hunn | 8/10 | 6564 days | 98% |
| Mike Morgan | 10/10 | 6565 days | 100% |
| Matt Cross | 10/10 | 6567 days | 100% |
| Denelle Adams | 10/10 | 6571 days | 100% |
| Belinda Keys | 10/10 | 6573 days | 100% |
| Tom Gordon | 9/10 | 6573 days | 99% |
| ashos | 10/10 | 6573 days | 100% |
| hottie | 9/10 | 6573 days | 99% |
| Karen Gibson | 10/10 | 6573 days | 100% |
| Michelle Mulgrew | 10/10 | 6580 days | 100% |
| thehammer | 10/10 | 6594 days | 100% |
| Ele | 10/10 | 6595 days | 100% |
| Bridget Cummins | 10/10 | 6601 days | 100% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Bularangi Harley Tours of New Zealand experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.76% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 86 days. However the Bularangi Harley Tours of New Zealand experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Bularangi Harley Tours of New Zealand experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.72% |
| 198 | -2.73% |
| 199 | -2.75% |
| 200 | -2.76% |
| 201 | -2.78% |
| 202 | -2.79% |
| 203 | -2.80% |
| … | … |
Balancing Adjustment
0.35% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
96%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.