Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Opuha.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Lake Opuha

Valid Reviews

55 Valid Reviews

The Lake Opuha experience has a total of 56 reviews. There are 55 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 55 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 55 valid reviews:

Rating Count Percentage
10/10 19
35%
9/10 11
20%
8/10 11
20%
7/10 6
11%
6/10 6
11%
5/10 0
0%
4/10 1
2%
3/10 0
0%
2/10 1
2%
1/10 0
0%

83.82% Average

The raw data average (mean) for all the Lake Opuha valid reviews is 83.82% and is based on 55 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

82.24%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Nancy Campbell 9/10 33 days 100%
Holly 7/10 217 days 91%
Valg 8/10 247 days 96%
Alex 10/10 307 days 96%
Stan 8/10 338 days 93%
Katie 8/10 338 days 93%
Leon 8/10 399 days 90%
Kristyl 6/10 399 days 79%
Alex Byrne 10/10 460 days 89%
Kenneth 7/10 491 days 81%
Jasmin 9/10 644 days 76%
Shykiwi 2/10 703 days 33%
AMR 10/10 703 days 72%
Daniel 9/10 734 days 69%
Valg 7/10 1037 days 38%
C Golding 10/10 1433 days 13%
Dulan 6/10 1586 days 7%
Heather 4/10 1617 days 4%
Michaela 9/10 1799 days 4%
GM 8/10 1830 days 4%
Donna 9/10 1860 days 4%
Adam 7/10 1891 days 4%
Brendan Trotter 6/10 1983 days 4%
Katy 10/10 2074 days 4%
Kidds on the move 9/10 2074 days 4%
Freya 10/10 2133 days 4%
From DK 9/10 2164 days 4%
Elian Lefebvre 10/10 2164 days 4%
Philip Page 9/10 2256 days 4%
Mischa 10/10 2256 days 4%
Sophie Skinner 8/10 2256 days 4%
Jonas R. 10/10 2256 days 4%
Holly Bartholomew 10/10 2286 days 4%
Kiri Edwards 7/10 2348 days 3%
Charlesbrooksphotographer 9/10 2409 days 3%
Robin 10/10 2439 days 3%
Anna 10/10 2470 days 3%
DARYL EVANS 10/10 2470 days 3%
Tristan & Jolie 9/10 2470 days 3%
Nadene Wheatley 10/10 2586 days 3%
Bernd das Brot 8/10 2590 days 3%
Carrie Brightwell 10/10 2760 days 3%
Bruce Graham 9/10 2778 days 3%
Puneet Mishra 10/10 2980 days 2%
Sarah Elphinstone 10/10 2980 days 2%
Kevin 8/10 3009 days 2%
Glenn Watkins 8/10 3189 days 2%
Michael Bowles 10/10 3506 days 1%
Wyklicky 7/10 3539 days 1%
Falko Salbert 6/10 3631 days 1%
Tom Guthknecht 6/10 3894 days 0%
Penny Lee 8/10 3904 days 0%
Rhi 8/10 4082 days 0%
sitges10 10/10 4447 days 0%
Graeme 6/10 4721 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Lake Opuha does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

2.42% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

85%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.