Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Whatipu Lodge Campground.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Whatipu Lodge Campground

Valid Reviews

17 Valid Reviews

The Whatipu Lodge Campground experience has a total of 18 reviews. There are 17 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 17 valid reviews, the experience has 1 face-to-face review collected during interviews by our team.

Below is the distribution of ratings for the 17 valid reviews:

Rating Count Percentage
10/10 5
29%
9/10 2
12%
8/10 8
47%
7/10 2
12%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.88% Average

The raw data average (mean) for all the Whatipu Lodge Campground valid reviews is 85.88% and is based on 17 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

87.31%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Irene 7/10 920 days 100%
Backpack On Fire 10/10 951 days 92%
Niven 8/10 982 days 73%
Emily 10/10 1012 days 67%
Andy and Julia 9/10 1285 days 50%
Rob.Canada 10/10 1408 days 47%
Giulia 10/10 1622 days 42%
Kathy Maslin 8/10 1808 days 35%
Toby Danilo 10/10 1950 days 34%
Darren Gordon 7/10 2081 days 28%
Mikayla Dimitiri 8/10 2160 days 28%
Virginie Polguere 8/10 2462 days 21%
Andrew Watts 8/10 2483 days 21%
J Bennett 9/10 2506 days 22%
Kim Frey 8/10 2751 days 15%
Florent Bouillon 8/10 3080 days 3%
Rik 8/10 3448 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Whatipu Lodge Campground does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.