Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Whatipu Lodge Campground.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Whatipu Lodge Campground

Valid Reviews

13 Valid Reviews

The Whatipu Lodge Campground experience has a total of 14 reviews. There are 13 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 13 valid reviews, the experience has 1 face-to-face review collected during interviews by our team.

Below is the distribution of ratings for the 13 valid reviews:

Rating Count Percentage
10/10 3
23%
9/10 2
15%
8/10 7
54%
7/10 1
8%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.38% Average

The raw data average (mean) for all the Whatipu Lodge Campground valid reviews is 85.38% and is based on 13 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

92.93%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Andy and Julia 9/10 258 days 89.45 100%
Rob.Canada 10/10 381 days 77.0 86%
Giulia 10/10 595 days 44.62 48%
Kathy Maslin 8/10 781 days 19.59 20%
Toby Danilo 10/10 923 days 9.69 8%
Darren Gordon 7/10 1054 days 4.79 3%
Mikayla Dimitiri 8/10 1133 days 4.69 2%
Virginie Polguere 8/10 1435 days 4.2 2%
Andrew Watts 8/10 1456 days 4.16 2%
J Bennett 9/10 1479 days 4.34 2%
Kim Frey 8/10 1724 days 3.73 1%
Florent Bouillon 8/10 2053 days true 3.19 1%
Rik 8/10 2421 days 2.59 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Whatipu Lodge Campground does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

93%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.