Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mountain Bike Station.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Mountain Bike Station

Valid Reviews

24 Valid Reviews

The Mountain Bike Station experience has a total of 24 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 24 valid reviews, the experience has 1 face-to-face review collected during interviews by our team.

Below is the distribution of ratings for the 24 valid reviews:

Rating Count Percentage
10/10 24
9/10 0
8/10 0
7/10 0
6/10 0
5/10 0
4/10 0
3/10 0
2/10 0
1/10 0

100.00% Average

The raw data average (mean) for all the Mountain Bike Station valid reviews is 100.00% and is based on 24 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average


Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Helen M 10/10 219 days 100%
Evan & Chris 10/10 553 days 56%
ANDREW SMITH 10/10 2350 days 3%
Hannah P 10/10 2532 days 2%
Roa Escar 10/10 3202 days 1%
Nicola Nicholson 10/10 3263 days 1%
Fulton1 10/10 3447 days 0%
Whittingtonfamily 10/10 3506 days 0%
Brigitte 10/10 3525 days 0%
Chris_T 10/10 3537 days 0%
CabbageNZ 10/10 3537 days 0%
Paul_Dawn 10/10 3781 days 1%
editkid 10/10 3812 days 1%
Bikerchick 10/10 3812 days 1%
BoonFamily 10/10 3841 days 1%
Tim_and_Anne 10/10 3841 days 1%
Val 10/10 3872 days 1%
Peaks 10/10 3872 days 1%
FamilyGuy 10/10 3872 days 1%
Nils 10/10 3872 days 1%
willthomas 10/10 3903 days 1%
Angela 10/10 3903 days 1%
dsohk 10/10 3903 days 1%
hartmut89 10/10 3903 days 1%


Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mountain Bike Station experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.06% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 119 days. However the Mountain Bike Station experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Mountain Bike Station experience has been adjusted for 188 days. Adjustments are according to the following table.

Days Adjustment
185 -2.03%
186 -2.04%
187 -2.05%
188 -2.06%
189 -2.07%
190 -2.08%
191 -2.09%

Final Ranking Score


The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.