Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Caroline Bay.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Caroline Bay

Valid Reviews

22 Valid Reviews

The Caroline Bay experience has a total of 22 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 22 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 22 valid reviews:

Rating Count Percentage
10/10 3
14%
9/10 7
32%
8/10 4
18%
7/10 5
23%
6/10 3
14%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

80.91% Average

The raw data average (mean) for all the Caroline Bay valid reviews is 80.91% and is based on 22 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

83.44%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Aaron 10/10 55 days 99.52 100%
Brice 6/10 116 days 97.87 98%
Therese 10/10 144 days 96.71 97%
Flying Kiwi 9/10 175 days 95.15 95%
Mike Fricker 7/10 267 days 88.7 89%
Greg Southcombe 8/10 359 days 79.58 79%
Cefa 8/10 420 days 72.05 72%
Jill Grimwood 9/10 501 days true 72.27 72%
Jo Dawson 7/10 740 days 24.97 23%
Greg 9/10 782 days 20.52 18%
Harriet Smith 9/10 837 days 15.55 13%
Christine Hurring 9/10 980 days 7.1 4%
Beth Goodrich 8/10 1070 days 5.1 2%
Daniel Campbell 7/10 1157 days 4.92 2%
Jan mentink 7/10 1404 days 4.58 2%
Andreas Knipper 6/10 1417 days 4.56 2%
Nyla and Alan Ramsay 9/10 1576 days 4.34 2%
Lindsay Berquist 10/10 1881 days 3.92 1%
Jade Fleming 7/10 2093 days 3.63 1%
Armand Poulain 6/10 2313 days true 4.0 1%
geoffs 9/10 2550 days 3.01 0%
Kirbyfamily 8/10 2641 days 2.88 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Caroline Bay does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

83%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch