Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Paremata.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
40 Valid Reviews
The Paremata experience has a total of 40 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 40 valid reviews:
The raw data average (mean) for all the Paremata valid reviews is 81.75% and is based on 40 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
9 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 40 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 9 face-to-face reviews:
The raw data average (mean) for all the Paremata face-to-face reviews is 80.00% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Katharina Müller||5/10||325 days||97%|
|Richard & Chris, UK||7/10||385 days||100%|
|Julianne McKie||8/10||477 days||87%|
|Andy and Julia||10/10||659 days||49%|
|Brian Palmer||7/10||750 days||29%|
|Haru Ito||8/10||1069 days||5%|
|Geoff Steele||10/10||1236 days||4%|
|Michael Smith||7/10||1239 days||4%|
|Lucie B||8/10||1376 days||4%|
|Andy Bond||6/10||1459 days||3%|
|Jos Tolboom||9/10||1475 days||4%|
|Daniel Baeyens||9/10||1480 days||4%|
|David Coyle||10/10||1500 days||4%|
|S Webb||10/10||1513 days||4%|
|Mr and Mrs B||8/10||1546 days||3%|
|Eva Rodrigues Lima||6/10||1770 days||2%|
|Jon Puttick||10/10||1772 days||3%|
|Ben Blackwell||10/10||1781 days||3%|
|Klaus Reuther||9/10||1785 days||3%|
|Jo Batt||8/10||1881 days||2%|
|Nyla and Alan Ramsay||9/10||2151 days||2%|
|Melvin Spear||9/10||2165 days||2%|
|Wilma Senior||7/10||2210 days||1%|
|Lee Whitley||8/10||2425 days||1%|
|Justin globalgauthiers.blogspot.com||7/10||2486 days||0%|
|Denisa Mecikova||8/10||2491 days||0%|
|Manuel Bach||6/10||2536 days||-1%|
|Frederic Gazzarin||7/10||2541 days||0%|
|Patricia Gazzarin||9/10||2541 days||0%|
|Alex Sheldon||10/10||2542 days||0%|
|Debora Grusler||6/10||2546 days||-1%|
|Johannes J||8/10||2698 days||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Paremata does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.