Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Little Waipa Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Little Waipa Reserve
Valid Reviews
57 Valid Reviews
The Little Waipa Reserve experience has a total of 59 reviews. There are 57 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 57 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 57 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 23 |
|
40% |
| 9/10 | 13 |
|
23% |
| 8/10 | 6 |
|
11% |
| 7/10 | 8 |
|
14% |
| 6/10 | 3 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
4% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
2% |
84.39% Average
The raw data average (mean) for all the Little Waipa Reserve valid reviews is 84.39% and is based on 57 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
85.52%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Rebecca P | 8/10 | 157 days | 100% |
| Simon | 9/10 | 187 days | 100% |
| Elk | 8/10 | 338 days | 94% |
| Ersin | 9/10 | 369 days | 94% |
| Louise | 10/10 | 613 days | 81% |
| Trevor | 4/10 | 644 days | 51% |
| Doriane | 9/10 | 673 days | 76% |
| Jade Ballantine | 10/10 | 735 days | 71% |
| Jost | 10/10 | 735 days | 71% |
| Mandy | 10/10 | 735 days | 71% |
| 117izy | 6/10 | 765 days | 59% |
| Maartje | 8/10 | 826 days | 62% |
| Benjamin | 9/10 | 826 days | 62% |
| Matthew | 8/10 | 857 days | 59% |
| RM | 9/10 | 918 days | 53% |
| Paul | 10/10 | 949 days | 50% |
| Nicolas | 7/10 | 1038 days | 39% |
| Nikos | 8/10 | 1038 days | 41% |
| Louisa Runge | 7/10 | 1038 days | 39% |
| Janae c | 7/10 | 1069 days | 36% |
| Lukyzee | 9/10 | 1069 days | 38% |
| GRANMA | 10/10 | 1130 days | 34% |
| Max maxwell | 10/10 | 1434 days | 14% |
| Olga | 7/10 | 1434 days | 13% |
| Time Out | 9/10 | 1891 days | 5% |
| Allen Goodall | 10/10 | 2165 days | 4% |
| Rod Brown | 10/10 | 2471 days | 4% |
| John Plane | 10/10 | 2530 days | 4% |
| Roland Hänni | 8/10 | 2561 days | 4% |
| Alyson Reid | 7/10 | 2878 days | 3% |
| Haley Everitt | 3/10 | 3123 days | 1% |
| Helen Quirk | 9/10 | 3224 days | 2% |
| Alison Males | 4/10 | 3258 days | 1% |
| Mark | 10/10 | 3260 days | 2% |
| Maaike Goudriaan | 10/10 | 3260 days | 2% |
| Michelle Smit | 10/10 | 3444 days | 2% |
| Lauren Smith | 10/10 | 3463 days | 2% |
| Denise Farr | 10/10 | 3467 days | 2% |
| Wiola and Nico | 1/10 | 3488 days | 1% |
| Trent Davis | 9/10 | 3526 days | 2% |
| Fernando Silva | 9/10 | 3537 days | 2% |
| Tony Maroulis | 10/10 | 3592 days | 2% |
| Vernesa Smolcic | 10/10 | 3620 days | 1% |
| Bryant Faaola | 7/10 | 3626 days | 1% |
| Miaomace | 10/10 | 3663 days | 1% |
| Victoria | 10/10 | 3718 days | 1% |
| Miguel | 9/10 | 3932 days | 1% |
| Ines | 7/10 | 3963 days | 1% |
| John Treasure | 6/10 | 4325 days | 0% |
| Jordan and Marielle | 10/10 | 4356 days | 0% |
| arnaud paquet | 10/10 | 4448 days | 1% |
| Rosa Fossi | 10/10 | 4478 days | 1% |
| Memain | 7/10 | 4628 days | 1% |
| Konza | 6/10 | 4629 days | 0% |
| Clive | 9/10 | 4690 days | 1% |
| Andrew K | 10/10 | 4721 days | 1% |
| hoppy | 9/10 | 4721 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Little Waipa Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.72% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.