Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Firth Tower Overnight Camping.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Firth Tower Overnight Camping

Valid Reviews

42 Valid Reviews

The Firth Tower Overnight Camping experience has a total of 43 reviews. There are 42 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 42 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 42 valid reviews:

Rating Count Percentage
10/10 13
31%
9/10 15
36%
8/10 10
24%
7/10 4
10%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.81% Average

The raw data average (mean) for all the Firth Tower Overnight Camping valid reviews is 88.81% and is based on 42 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

92.45%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Clement 9/10 10 days 99%
Stu 10/10 38 days 100%
Mel S 10/10 69 days 100%
Elodie 9/10 283 days 95%
Diana 9/10 526 days 83%
Natasha 10/10 526 days 84%
Paul S 10/10 740 days 69%
Mark 8/10 740 days 67%
Gunnar&Maria 8/10 831 days 59%
Aden Stares 9/10 861 days 57%
Liam Dent 9/10 861 days 57%
Lini 9/10 892 days 54%
Suzanne p 9/10 1106 days 34%
Inge 9/10 1165 days 30%
Daniel 10/10 1226 days 25%
Mo Allgood 10/10 1257 days 23%
Minion mobile 10/10 2292 days 4%
Kate Shields 9/10 2353 days 4%
Mik Jennings 9/10 2383 days 4%
Marion & Leonie 10/10 2595 days 3%
Sam & Mal 10/10 2626 days 3%
Steffi 8/10 2687 days 3%
Patricio Vidal 10/10 2687 days 3%
Bman 8/10 2718 days 3%
Emma Higgins 9/10 2747 days 3%
May 8/10 2779 days 3%
Kim & Gordon 7/10 2871 days 3%
Maddie F 8/10 2927 days 2%
Ronald Daigneault 8/10 3015 days 2%
Viola Cube 10/10 3160 days 2%
Kirsten Hurst 10/10 3267 days 2%
Sue Horstra 9/10 3403 days 2%
Barbara Blair 7/10 3425 days 2%
Connie Hopper 8/10 3618 days 1%
Julia Summa 10/10 3728 days 1%
Thais Norberland 8/10 3811 days 1%
Stephanie 9/10 3972 days 1%
Silke 9/10 4069 days 1%
Justin globalgauthiers.blogspot.com 7/10 4362 days 0%
L P 8/10 4636 days 1%
Mycall 7/10 4727 days 1%
David Restell 9/10 4817 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Firth Tower Overnight Camping does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.70% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.