Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Moray Terrace.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Moray Terrace

Valid Reviews

29 Valid Reviews

The Moray Terrace experience has a total of 30 reviews. There are 29 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 29 valid reviews:

Rating Count Percentage
10/10 8
28%
9/10 7
24%
8/10 4
14%
7/10 9
31%
6/10 0
0%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.79% Average

The raw data average (mean) for all the Moray Terrace valid reviews is 83.79% and is based on 29 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

87.87%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
WideEyedWanderer 7/10 50 days 99.6 100%
Lennart 10/10 81 days 98.96 99%
Rugby 9/10 173 days 95.26 95%
Cynthia 10/10 173 days 95.26 95%
Sarah 10/10 173 days 95.26 95%
Sue 9/10 265 days 88.87 89%
TRISH 10/10 326 days 83.16 83%
H Swinkels 9/10 437 days 69.74 69%
Sandra Jeffers 8/10 523 days 56.66 56%
Phil and Mel Rowson 7/10 526 days 56.16 55%
Chloe McKee 9/10 608 days 42.58 41%
Linc 8/10 699 days 29.85 28%
Harriet Smith 5/10 749 days 23.97 22%
Joan and Sam 9/10 776 days 21.13 19%
sara hoeflaken 7/10 808 days 18.05 16%
Sander Schouwenaar 7/10 849 days 14.59 12%
Tatiana Rochereau 7/10 1076 days 5.06 2%
Elizabeth Kerjeux 10/10 1107 days 4.98 2%
Lena Wesselink 7/10 1137 days 4.94 2%
Werner S 9/10 1165 days 4.9 2%
Neville Smith 8/10 1220 days 4.83 2%
Soizic Vandermeersch 7/10 1444 days 4.52 2%
Wyklicky 9/10 1456 days 4.51 2%
Mike Merrick 10/10 1490 days 4.46 1%
Daniel Jarrett 7/10 1633 days 4.26 1%
Claudia 10/10 1663 days 4.22 1%
Mike Fricker 7/10 1817 days 4.01 1%
Andrew Potratz 10/10 1999 days 3.76 1%
Lindsay Berquist 8/10 2517 days 3.05 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Moray Terrace does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

88%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch