Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Moray Terrace.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Moray Terrace
Valid Reviews
56 Valid Reviews
The Moray Terrace experience has a total of 57 reviews. There are 56 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 56 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
30% |
| 9/10 | 15 |
|
27% |
| 8/10 | 8 |
|
14% |
| 7/10 | 13 |
|
23% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.00% Average
The raw data average (mean) for all the Moray Terrace valid reviews is 85.00% and is based on 56 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
84.59%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| McLean | 8/10 | 49 days | 100% |
| Bicychollie | 5/10 | 386 days | 71% |
| Pauline | 8/10 | 415 days | 90% |
| Ann | 9/10 | 415 days | 91% |
| Clembribri | 8/10 | 446 days | 89% |
| L&P | 6/10 | 691 days | 64% |
| Victoria and Wade | 9/10 | 721 days | 71% |
| Christian Sax | 10/10 | 721 days | 72% |
| Lisa | 9/10 | 752 days | 68% |
| Steve | 10/10 | 752 days | 69% |
| Willow | 10/10 | 780 days | 67% |
| Craig | 7/10 | 811 days | 59% |
| Robsta | 7/10 | 811 days | 59% |
| Julia | 9/10 | 842 days | 60% |
| Corrine | 10/10 | 872 days | 58% |
| Adrian | 10/10 | 872 days | 58% |
| Suzanne | 8/10 | 1421 days | 14% |
| Alydia | 9/10 | 1510 days | 10% |
| Caravan Fever | 10/10 | 1510 days | 11% |
| Valg | 9/10 | 1510 days | 10% |
| Jo | 10/10 | 1572 days | 8% |
| Magenta Thompson | 9/10 | 1602 days | 8% |
| KEIZ | 10/10 | 1725 days | 5% |
| Sandra Forstner | 7/10 | 1876 days | 4% |
| Guru | 10/10 | 2060 days | 4% |
| Flying Kiwi | 9/10 | 2152 days | 4% |
| Pat Burns | 7/10 | 2213 days | 4% |
| WideEyedWanderer | 7/10 | 2241 days | 4% |
| Lennart | 10/10 | 2272 days | 4% |
| Rugby | 9/10 | 2364 days | 4% |
| Cynthia | 10/10 | 2364 days | 4% |
| Sarah | 10/10 | 2364 days | 4% |
| Sue | 9/10 | 2456 days | 3% |
| TRISH | 10/10 | 2517 days | 3% |
| H Swinkels | 9/10 | 2628 days | 3% |
| Sandra Jeffers | 8/10 | 2714 days | 3% |
| Phil and Mel Rowson | 7/10 | 2717 days | 3% |
| Chloe McKee | 9/10 | 2799 days | 3% |
| Linc | 8/10 | 2890 days | 3% |
| Harriet Smith | 5/10 | 2940 days | 2% |
| Joan and Sam | 9/10 | 2967 days | 2% |
| sara hoeflaken | 7/10 | 2999 days | 2% |
| Sander Schouwenaar | 7/10 | 3040 days | 2% |
| Tatiana Rochereau | 7/10 | 3267 days | 2% |
| Elizabeth Kerjeux | 10/10 | 3298 days | 2% |
| Lena Wesselink | 7/10 | 3328 days | 2% |
| Werner S | 9/10 | 3356 days | 2% |
| Neville Smith | 8/10 | 3411 days | 2% |
| Soizic Vandermeersch | 7/10 | 3635 days | 1% |
| Wyklicky | 9/10 | 3647 days | 1% |
| Mike Merrick | 10/10 | 3681 days | 1% |
| Daniel Jarrett | 7/10 | 3825 days | 1% |
| Claudia | 10/10 | 3855 days | 1% |
| Mike Fricker | 7/10 | 4008 days | 0% |
| Andrew Potratz | 10/10 | 4190 days | 0% |
| Lindsay Berquist | 8/10 | 4708 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Moray Terrace does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.91% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.