Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Moray Terrace.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Moray Terrace
Valid Reviews
57 Valid Reviews
The Moray Terrace experience has a total of 58 reviews. There are 57 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 57 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
32% |
| 9/10 | 15 |
|
26% |
| 8/10 | 8 |
|
14% |
| 7/10 | 13 |
|
23% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.26% Average
The raw data average (mean) for all the Moray Terrace valid reviews is 85.26% and is based on 57 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
85.34%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Andy | 10/10 | 76 days | 100% |
| McLean | 8/10 | 288 days | 94% |
| Bicychollie | 5/10 | 625 days | 59% |
| Pauline | 8/10 | 654 days | 74% |
| Ann | 9/10 | 654 days | 75% |
| Clembribri | 8/10 | 685 days | 72% |
| L&P | 6/10 | 930 days | 44% |
| Victoria and Wade | 9/10 | 960 days | 47% |
| Christian Sax | 10/10 | 960 days | 48% |
| Lisa | 9/10 | 991 days | 44% |
| Steve | 10/10 | 991 days | 45% |
| Willow | 10/10 | 1019 days | 42% |
| Craig | 7/10 | 1050 days | 37% |
| Robsta | 7/10 | 1050 days | 37% |
| Julia | 9/10 | 1081 days | 36% |
| Corrine | 10/10 | 1111 days | 34% |
| Adrian | 10/10 | 1111 days | 34% |
| Suzanne | 8/10 | 1660 days | 6% |
| Alydia | 9/10 | 1749 days | 5% |
| Caravan Fever | 10/10 | 1749 days | 5% |
| Valg | 9/10 | 1749 days | 5% |
| Jo | 10/10 | 1811 days | 5% |
| Magenta Thompson | 9/10 | 1841 days | 5% |
| KEIZ | 10/10 | 1964 days | 5% |
| Sandra Forstner | 7/10 | 2115 days | 4% |
| Guru | 10/10 | 2299 days | 4% |
| Flying Kiwi | 9/10 | 2391 days | 4% |
| Pat Burns | 7/10 | 2452 days | 3% |
| WideEyedWanderer | 7/10 | 2480 days | 3% |
| Lennart | 10/10 | 2511 days | 3% |
| Rugby | 9/10 | 2603 days | 3% |
| Cynthia | 10/10 | 2603 days | 3% |
| Sarah | 10/10 | 2603 days | 3% |
| Sue | 9/10 | 2695 days | 3% |
| TRISH | 10/10 | 2756 days | 3% |
| H Swinkels | 9/10 | 2867 days | 3% |
| Sandra Jeffers | 8/10 | 2953 days | 3% |
| Phil and Mel Rowson | 7/10 | 2956 days | 2% |
| Chloe McKee | 9/10 | 3038 days | 2% |
| Linc | 8/10 | 3129 days | 2% |
| Harriet Smith | 5/10 | 3179 days | 2% |
| Joan and Sam | 9/10 | 3206 days | 2% |
| sara hoeflaken | 7/10 | 3238 days | 2% |
| Sander Schouwenaar | 7/10 | 3279 days | 2% |
| Tatiana Rochereau | 7/10 | 3506 days | 1% |
| Elizabeth Kerjeux | 10/10 | 3537 days | 1% |
| Lena Wesselink | 7/10 | 3567 days | 1% |
| Werner S | 9/10 | 3595 days | 1% |
| Neville Smith | 8/10 | 3650 days | 1% |
| Soizic Vandermeersch | 7/10 | 3874 days | 1% |
| Wyklicky | 9/10 | 3886 days | 1% |
| Mike Merrick | 10/10 | 3920 days | 1% |
| Daniel Jarrett | 7/10 | 4064 days | 0% |
| Claudia | 10/10 | 4094 days | 0% |
| Mike Fricker | 7/10 | 4247 days | 0% |
| Andrew Potratz | 10/10 | 4429 days | 1% |
| Lindsay Berquist | 8/10 | 4947 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Moray Terrace does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.76% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.