Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rays Rest Camping Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rays Rest Camping Reserve
Valid Reviews
53 Valid Reviews
The Rays Rest Camping Reserve experience has a total of 55 reviews. There are 53 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 53 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 21 |
|
40% |
| 9/10 | 14 |
|
26% |
| 8/10 | 11 |
|
21% |
| 7/10 | 7 |
|
13% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.25% Average
The raw data average (mean) for all the Rays Rest Camping Reserve valid reviews is 89.25% and is based on 53 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
95.52%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Betty Anne | 10/10 | 40 days | 100% |
| Jan | 10/10 | 130 days | 99% |
| Lisa | 9/10 | 375 days | 91% |
| Amanda | 10/10 | 526 days | 84% |
| Kev | 10/10 | 556 days | 82% |
| Logan | 10/10 | 1045 days | 39% |
| sarah penney | 10/10 | 1136 days | 32% |
| ellie | 7/10 | 1136 days | 30% |
| iona.catley@hotmail.co.uk | 9/10 | 1167 days | 29% |
| Helen E | 10/10 | 1167 days | 29% |
| Happy Campers | 10/10 | 1318 days | 19% |
| Matt | 10/10 | 1532 days | 10% |
| Sebastian Stoof | 8/10 | 1622 days | 7% |
| Alex | 8/10 | 1775 days | 5% |
| Kirsty B | 10/10 | 1956 days | 4% |
| Tyler | 9/10 | 1956 days | 4% |
| Laura | 10/10 | 2170 days | 4% |
| Javier Williams | 10/10 | 2353 days | 4% |
| Bakers | 8/10 | 2444 days | 3% |
| Kirstie Gallant | 8/10 | 2628 days | 3% |
| thong family | 7/10 | 2656 days | 3% |
| TP&MM | 9/10 | 2656 days | 3% |
| Trent | 7/10 | 2779 days | 3% |
| Sharon | 9/10 | 2809 days | 3% |
| ascotandanaussie | 8/10 | 2962 days | 2% |
| Sinkbli | 8/10 | 2993 days | 2% |
| Jim Harding | 9/10 | 3007 days | 2% |
| Debbie Harding | 8/10 | 3013 days | 2% |
| orit almog | 9/10 | 3020 days | 2% |
| Eversons | 10/10 | 3021 days | 2% |
| Jan Hiltermann | 7/10 | 3091 days | 2% |
| Vander Plancke Julien | 7/10 | 3105 days | 2% |
| Anna Brzezińska Talaga | 10/10 | 3357 days | 2% |
| Gena Bond | 10/10 | 3374 days | 2% |
| Jason Stalgis | 9/10 | 3379 days | 2% |
| Leigh Dodds | 8/10 | 3505 days | 1% |
| Stuart Morgan | 10/10 | 3513 days | 1% |
| Laurie | 10/10 | 3514 days | 1% |
| Tony Waters | 9/10 | 3538 days | 1% |
| Henny Lee | 10/10 | 3611 days | 1% |
| renee verwey | 9/10 | 3746 days | 1% |
| Ron Mollica | 10/10 | 3782 days | 1% |
| Robert Jones | 9/10 | 3830 days | 1% |
| Elisabeth Tartler | 10/10 | 4036 days | 0% |
| Tony Grantham | 7/10 | 4056 days | 0% |
| Ricky Shepherd | 7/10 | 4157 days | 0% |
| Garry Renton | 8/10 | 4430 days | 0% |
| Alex Artigues | 9/10 | 4516 days | 0% |
| Serge Garcin | 9/10 | 4516 days | 0% |
| Team Kim&James | 9/10 | 4666 days | 1% |
| FlyingKiwiGirl | 8/10 | 4819 days | 1% |
| Henry Howard | 10/10 | 4878 days | 1% |
| Hanna_Malte | 8/10 | 5184 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Rays Rest Camping Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.39% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
96%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.