Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for East Cape Lighthouse Walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

East Cape Lighthouse Walk

Valid Reviews

24 Valid Reviews

The East Cape Lighthouse Walk experience has a total of 24 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 24 valid reviews:

Rating Count Percentage
10/10 10
42%
9/10 4
17%
8/10 7
29%
7/10 3
13%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.75% Average

The raw data average (mean) for all the East Cape Lighthouse Walk valid reviews is 88.75% and is based on 24 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

19 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 24 valid reviews, the experience has 19 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 19 face-to-face reviews:

Rating Count Percentage
10/10 8
42%
9/10 2
11%
8/10 6
32%
7/10 3
16%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.89% Average

The raw data average (mean) for all the East Cape Lighthouse Walk face-to-face reviews is 87.89% and is based on 19 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.88%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Geertje and Rein 10/10 137 days 97.03 100%
Amul 8/10 382 days 76.88 79%
Bong Chin Fung 9/10 954 days 8.15 7%
Sylvain Schiber 9/10 959 days 7.93 7%
Mia Kuch 7/10 1192 days true 5.84 4%
Tom Teuber 10/10 1194 days true 5.84 4%
Julie Miehling 8/10 1203 days true 5.82 4%
Marlene Buchwald 7/10 1219 days true 5.8 4%
Natasha Harbinson 8/10 1222 days true 5.79 4%
Lucile Souday 10/10 1242 days 4.8 3%
Kilian Obst 7/10 1243 days true 5.76 4%
Matte Stemkowitz 8/10 1243 days true 5.76 4%
Jan 8/10 1253 days true 5.74 4%
Gregor 9/10 1257 days true 5.73 4%
Jasper van den Weyde 9/10 1616 days true 5.14 4%
Meredith Griffiths 10/10 1923 days true 4.64 3%
Rainer 10/10 1928 days true 4.63 3%
Florian Littmann 10/10 1965 days true 4.57 3%
Rampon 10/10 2287 days true 4.04 2%
Debiesse 10/10 2288 days true 4.04 2%
Kyle Guffei 10/10 2323 days true 3.98 2%
Suzan Spoelstra 8/10 3046 days true 2.79 1%
Inga 10/10 3422 days true 2.17 1%
LuukKarin 8/10 3732 days true 1.67 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. East Cape Lighthouse Walk does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

90%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch