Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Huka Falls to Aratiatia Rapids Walking Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Huka Falls to Aratiatia Rapids Walking Track
Valid Reviews
55 Valid Reviews
The Huka Falls to Aratiatia Rapids Walking Track experience has a total of 55 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 55 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
9% |
| 9/10 | 18 |
|
33% |
| 8/10 | 18 |
|
33% |
| 7/10 | 11 |
|
20% |
| 6/10 | 2 |
|
4% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.82% Average
The raw data average (mean) for all the Huka Falls to Aratiatia Rapids Walking Track valid reviews is 81.82% and is based on 55 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
55 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 55 valid reviews, the experience has 55 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 55 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
9% |
| 9/10 | 18 |
|
33% |
| 8/10 | 18 |
|
33% |
| 7/10 | 11 |
|
20% |
| 6/10 | 2 |
|
4% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.82% Average
The raw data average (mean) for all the Huka Falls to Aratiatia Rapids Walking Track face-to-face reviews is 81.82% and is based on 55 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.34%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mathilde | 7/10 | 3527 days | 99% |
| Gauthier Dournean | 7/10 | 3544 days | 97% |
| Tome | 7/10 | 3556 days | 95% |
| Sam Staines | 9/10 | 3571 days | 100% |
| Evan Lloyd | 9/10 | 3571 days | 100% |
| Michal Za'heryuk | 8/10 | 3574 days | 98% |
| Veronika Za'heryuk | 8/10 | 3574 days | 98% |
| Erik | 8/10 | 3574 days | 98% |
| MARK CURPHEY | 9/10 | 3584 days | 98% |
| Ellie Perkin | 7/10 | 3804 days | 62% |
| Jelmer Postma | 7/10 | 3804 days | 62% |
| Sarah Dorsett | 10/10 | 3810 days | 67% |
| Jonathan Foskett | 8/10 | 3814 days | 65% |
| Anna Lerchl | 8/10 | 3815 days | 64% |
| Leonie Kraft | 8/10 | 3815 days | 64% |
| Eberhard | 9/10 | 3816 days | 65% |
| Luisa Mathes | 8/10 | 3835 days | 62% |
| Petra Fragner | 9/10 | 3835 days | 62% |
| Ute Fragner | 9/10 | 3835 days | 62% |
| Matas Tirilis | 8/10 | 3836 days | 61% |
| Patrick Veber | 10/10 | 3839 days | 63% |
| Philipp | 6/10 | 3843 days | 51% |
| Alexandra Nagelu | 8/10 | 3848 days | 60% |
| Briony | 7/10 | 3848 days | 56% |
| David Schelensky | 9/10 | 3848 days | 60% |
| Olivia Aliprandi | 5/10 | 3855 days | 42% |
| Brennan Jungling | 9/10 | 3857 days | 59% |
| Anita Wallace | 10/10 | 3857 days | 60% |
| Lisa Kalkert | 8/10 | 3858 days | 58% |
| Paul | 7/10 | 3858 days | 55% |
| David | 7/10 | 3858 days | 55% |
| Levi | 8/10 | 3860 days | 58% |
| Mikkel Palleson | 9/10 | 3860 days | 59% |
| Maxima Buisan | 8/10 | 3860 days | 58% |
| Marek Dvonsky | 9/10 | 3861 days | 59% |
| Asborn Damgaard | 8/10 | 3865 days | 57% |
| Berith | 9/10 | 3866 days | 58% |
| Rafaella | 7/10 | 3891 days | 50% |
| Michael and Anna | 7/10 | 3903 days | 49% |
| Vallerie Spoo | 9/10 | 4178 days | 13% |
| Jan Meik Stegmann | 7/10 | 4178 days | 12% |
| Liz and Alan Weathers | 8/10 | 4222 days | 7% |
| Felix Holm | 6/10 | 4256 days | 0% |
| Camille Bellay | 8/10 | 4521 days | 57% |
| Christopher Berkhahn | 9/10 | 4534 days | 57% |
| Adele Grandguillot | 9/10 | 4547 days | 57% |
| Granjon | 8/10 | 4551 days | 57% |
| Katja Kraffzik | 10/10 | 4554 days | 58% |
| Miriam Grund | 9/10 | 4554 days | 57% |
| Aurelien Noailly | 8/10 | 4558 days | 57% |
| Annalina Drebald | 10/10 | 4600 days | 58% |
| Menu | 9/10 | 4905 days | 57% |
| Ron & Hannah de Reuver | 8/10 | 5385 days | 57% |
| Zoe Barker | 9/10 | 5620 days | 57% |
| AlanN316 | 9/10 | 6726 days | 57% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Huka Falls to Aratiatia Rapids Walking Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.40% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.