Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Sandfly Bay Track.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
58 Valid Reviews
The Sandfly Bay Track experience has a total of 58 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 58 valid reviews:
The raw data average (mean) for all the Sandfly Bay Track valid reviews is 91.72% and is based on 58 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
46 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 58 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 46 face-to-face reviews:
The raw data average (mean) for all the Sandfly Bay Track face-to-face reviews is 91.09% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|xavier MICHEL||10/10||659 days||35.12||42%|
|Melinda Pyke||10/10||750 days||23.86||29%|
|S Weslake||8/10||903 days||10.3||12%|
|Damien Bernard||10/10||1307 days||4.59||6%|
|Fabian Probst||9/10||1332 days||4.54||5%|
|Myriam Ackermann||9/10||1332 days||4.54||5%|
|Eveet De Beleir||9/10||1370 days||4.46||5%|
|Ilona Roeters||9/10||1370 days||4.46||5%|
|Sylvie Martel||10/10||1377 days||4.45||5%|
|Vallee Manon||8/10||1377 days||4.23||5%|
|Laia Pujol||10/10||1379 days||4.44||5%|
|Lili Souris||10/10||1673 days||3.87||5%|
|Sven and Annie||9/10||1706 days||3.8||5%|
|Steffen and Johannes||8/10||1743 days||3.55||4%|
|Ella Gilmer||9/10||1999 days||3.23||4%|
|Sofie Jebsen||9/10||2019 days||3.19||4%|
|Matthias Thorn||9/10||2089 days||3.05||4%|
|Jesper Henriksen||7/10||2390 days||2.24||3%|
|Julien de la lande||7/10||2436 days||2.16||3%|
|Aude Moulin||9/10||2436 days||2.38||3%|
|celie Mcquair||10/10||2460 days||2.33||3%|
|Katharina Littlemann||10/10||2772 days||1.72||2%|
|M Natterser||8/10||2838 days||1.51||2%|
|Knorr Bracher||10/10||2854 days||1.56||2%|
|Margreet Hanemaaijer||8/10||3111 days||1.0||1%|
|Hilbert vanEssen||8/10||3122 days||0.98||1%|
|Pete & Pat Etheridge||10/10||3134 days||1.01||1%|
|Devon Urlacher||8/10||3148 days||0.93||1%|
|Lydia McLean||9/10||3232 days||0.82||1%|
|Jasmin Loeffler||10/10||3436 days||0.42||1%|
|Juliane Kleiu||8/10||3481 days||0.31||0%|
|Anne & Robert||10/10||3519 days||0.26||0%|
|Risch & Seybold||8/10||3838 days||0.0||0%|
|Paula Martinez||10/10||3859 days||0.0||0%|
|John Cox||9/10||3862 days||0.0||0%|
|Johanna X||10/10||3879 days||0.0||0%|
|Werner Zuis||10/10||3931 days||0.0||0%|
|Artur D||10/10||3948 days||0.0||0%|
|Myriauy Rito||8/10||3954 days||0.0||0%|
|Emma-Louise Vetriano||10/10||3956 days||0.0||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Sandfly Bay Track does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.