Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mirror Lakes Walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mirror Lakes Walk

Valid Reviews

25 Valid Reviews

The Mirror Lakes Walk experience has a total of 25 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 25 valid reviews:

Rating Count Percentage
10/10 5
20%
9/10 4
16%
8/10 4
16%
7/10 4
16%
6/10 2
8%
5/10 3
12%
4/10 1
4%
3/10 1
4%
2/10 0
0%
1/10 1
4%

72.40% Average

The raw data average (mean) for all the Mirror Lakes Walk valid reviews is 72.40% and is based on 25 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

21 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 25 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 21 face-to-face reviews:

Rating Count Percentage
10/10 4
19%
9/10 4
19%
8/10 4
19%
7/10 4
19%
6/10 1
5%
5/10 2
10%
4/10 0
0%
3/10 1
5%
2/10 0
0%
1/10 1
5%

74.29% Average

The raw data average (mean) for all the Mirror Lakes Walk face-to-face reviews is 74.29% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

69.02%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Andrew Hammond 6/10 751 days 100%
Raphaele 4/10 1025 days 23%
Eveet De Beleir 8/10 1736 days 18%
Ilona Roeters 8/10 1736 days 18%
Vallee Manon 7/10 1743 days 17%
Ane Pujol 5/10 1745 days 15%
Franziska Liebe 10/10 1754 days 18%
Connor Hormell 8/10 1758 days 17%
Patricia Trigo 7/10 1787 days 16%
Gavin Moffatt 9/10 2006 days 16%
A Schultz 9/10 2019 days 16%
Rossella 10/10 2026 days 16%
David Tholander 6/10 2049 days 13%
Suzanne Vermeulen 5/10 2150 days 12%
Matusala Habtemariam 3/10 2785 days 6%
Elizabeth Stenhouse 10/10 3095 days 5%
Krataihai 10/10 3460 days 1%
Jill Homewood 9/10 3484 days 1%
Paul Fairbrass 10/10 3513 days 1%
Josh 9/10 3594 days 0%
Tricia Goggin 5/10 3849 days 4%
Keely & Mark Haynes 1/10 3850 days 3%
Arnold 7/10 4213 days 4%
Astrio Gregersen 8/10 4279 days 4%
HerbertH 7/10 4551 days 4%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Mirror Lakes Walk does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

69%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.