Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ruatiti Domain.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Ruatiti Domain
Valid Reviews
44 Valid Reviews
The Ruatiti Domain experience has a total of 45 reviews. There are 44 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 44 valid reviews, the experience has 1 face-to-face review collected during interviews by our team.
Below is the distribution of ratings for the 44 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
73% |
| 9/10 | 11 |
|
25% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
97.05% Average
The raw data average (mean) for all the Ruatiti Domain valid reviews is 97.05% and is based on 44 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
98.88%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Rikki Skoczen | 10/10 | 159 days | 100% |
| Jan | 10/10 | 190 days | 99% |
| Scott | 10/10 | 251 days | 98% |
| Simon | 10/10 | 312 days | 96% |
| Kiran | 10/10 | 555 days | 83% |
| Ike | 10/10 | 586 days | 81% |
| Brian | 9/10 | 616 days | 78% |
| Gerald | 10/10 | 861 days | 58% |
| Ashley + Mike | 10/10 | 952 days | 49% |
| RM | 10/10 | 1105 days | 34% |
| Adrian | 10/10 | 1286 days | 21% |
| Jouke | 10/10 | 1347 days | 17% |
| Leigh | 10/10 | 1620 days | 7% |
| Sky | 10/10 | 1651 days | 6% |
| James | 9/10 | 1712 days | 5% |
| Richard | 10/10 | 1835 days | 4% |
| Sarah B | 10/10 | 1985 days | 4% |
| Liv | 10/10 | 2016 days | 4% |
| Bee Rogers | 10/10 | 2047 days | 4% |
| Felix | 10/10 | 2077 days | 4% |
| Klára Křesťanová | 9/10 | 2716 days | 2% |
| Burt | 10/10 | 2716 days | 2% |
| Eager Beaver | 10/10 | 2839 days | 2% |
| steve currie | 9/10 | 3022 days | 2% |
| Lindsay | 10/10 | 3053 days | 2% |
| Magenta McHalick | 10/10 | 3078 days | 2% |
| Mat B | 10/10 | 3128 days | 2% |
| Annina Jarvinen | 10/10 | 3135 days | 1% |
| Thomas Moller | 10/10 | 3151 days | 1% |
| Deanna Incledon | 10/10 | 3158 days | 1% |
| Malai Berg | 9/10 | 3311 days | 1% |
| Rian Talen | 10/10 | 3366 days | 1% |
| Lucile Gendre | 9/10 | 3375 days | 1% |
| Lizzy Cobeldick | 10/10 | 3387 days | 1% |
| deborah cooper | 10/10 | 3418 days | 1% |
| Nicole Hewitt | 10/10 | 3435 days | 1% |
| Jose Verli | 9/10 | 3556 days | 1% |
| Adam Shaw | 9/10 | 3602 days | 1% |
| Arjan van Brakel | 9/10 | 3743 days | 0% |
| Marcia Becker | 10/10 | 3751 days | 0% |
| Henry Collinson | 10/10 | 3861 days | 0% |
| Leroy Lee | 8/10 | 3871 days | 0% |
| Guillaume Boudrand | 9/10 | 4862 days | 0% |
| sarah and kane | 9/10 | 4938 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Ruatiti Domain does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.09% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
99%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.