Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kapowairua (Spirits Bay) Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
58 Valid Reviews
The Kapowairua (Spirits Bay) Campsite experience has a total of 59 reviews. There are 58 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 58 valid reviews:
The raw data average (mean) for all the Kapowairua (Spirits Bay) Campsite valid reviews is 87.24% and is based on 58 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
29 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 58 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 29 face-to-face reviews:
The raw data average (mean) for all the Kapowairua (Spirits Bay) Campsite face-to-face reviews is 84.48% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Sarah Coughlan||8/10||147 days||92%|
|Simon Mehana.||10/10||666 days||34%|
|jennifer guertler||10/10||697 days||30%|
|Paul Smith||9/10||756 days||23%|
|Stefan Beiner||10/10||817 days||17%|
|Georgia Gray||6/10||1092 days||4%|
|Mikayla Candido||10/10||1135 days||5%|
|Kathy Maslin||9/10||1248 days||5%|
|Felix Bröder||10/10||1593 days||4%|
|Alizee Petit||9/10||1690 days||4%|
|Bill Milburn||10/10||1824 days||4%|
|D Naylor||10/10||1865 days||3%|
|Christine Slowiak||10/10||2035 days||3%|
|Katerina Hlavsova||10/10||2177 days||3%|
|Celia Nowak||10/10||2191 days||3%|
|Lea Karl||9/10||2235 days||3%|
|Sophie Huybrechts||9/10||2239 days||3%|
|Ron Clarke||9/10||2308 days||3%|
|Petra Albrchtoval||10/10||2515 days||2%|
|Maxime Ripoche||10/10||2532 days||2%|
|Cornelia Witte||9/10||2534 days||2%|
|Mike Leopard||8/10||2551 days||2%|
|Evian Bolz||7/10||2580 days||2%|
|Harel Cliad||6/10||2580 days||2%|
|Chen Levin||6/10||2580 days||2%|
|Heather Kingston||8/10||2581 days||2%|
|Audrey Ripoche||8/10||2864 days||1%|
|Jan & Jile||10/10||2893 days||1%|
|Fabian Brand||10/10||2909 days||1%|
|Will and Taylor||10/10||2916 days||1%|
|Nadine and Jan||9/10||2960 days||1%|
|Marie Dutron||10/10||3263 days||1%|
|Paul Weidenfeld||9/10||3269 days||1%|
|Barbara Probert||3/10||3603 days||0%|
|Javier Munoz||9/10||3612 days||0%|
|K & J Overton||9/10||3613 days||0%|
|Julian Tiff||9/10||3634 days||0%|
|Yvonne German||10/10||4029 days||1%|
|Serge Yken||2/10||4100 days||1%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kapowairua (Spirits Bay) Campsite does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.