Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Huka Falls Walkway.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Huka Falls Walkway
Valid Reviews
139 Valid Reviews
The Huka Falls Walkway experience has a total of 140 reviews. There are 139 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 139 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
30% |
| 9/10 | 33 |
|
24% |
| 8/10 | 38 |
|
27% |
| 7/10 | 20 |
|
14% |
| 6/10 | 6 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.12% Average
The raw data average (mean) for all the Huka Falls Walkway valid reviews is 86.12% and is based on 139 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
128 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 139 valid reviews, the experience has 128 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 128 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 37 |
|
29% |
| 9/10 | 28 |
|
22% |
| 8/10 | 37 |
|
29% |
| 7/10 | 20 |
|
16% |
| 6/10 | 6 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.47% Average
The raw data average (mean) for all the Huka Falls Walkway face-to-face reviews is 85.47% and is based on 128 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.26%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 158 days | 100% |
| Mike Fricker | 10/10 | 2227 days | 4% |
| Amy Lord | 7/10 | 2446 days | 4% |
| Liane Bausch | 8/10 | 2542 days | 4% |
| Julien Turpin | 10/10 | 2615 days | 3% |
| Michel and Susanne | 10/10 | 2786 days | 3% |
| Tim Fassbender | 9/10 | 2824 days | 3% |
| Saskia Schug | 8/10 | 2865 days | 3% |
| Felicity Ford | 8/10 | 2867 days | 3% |
| Lucy Millett | 7/10 | 2872 days | 3% |
| Megan Telford | 8/10 | 2872 days | 3% |
| Alice Frater | 9/10 | 2879 days | 3% |
| Jack Robinson | 10/10 | 2891 days | 3% |
| Sylvain Schiber | 9/10 | 2896 days | 3% |
| Elizabeth Braidotti | 10/10 | 2963 days | 3% |
| Sebastiaan | 7/10 | 3132 days | 2% |
| Andrea Tabaka | 10/10 | 3158 days | 2% |
| Natasha Harbinson | 6/10 | 3159 days | 2% |
| Melissa Fuster | 7/10 | 3182 days | 2% |
| Iris Kerbler | 7/10 | 3185 days | 2% |
| Thomas Werner | 6/10 | 3189 days | 2% |
| Vanesha Patel | 9/10 | 3193 days | 2% |
| gita feichtingerova | 10/10 | 3218 days | 2% |
| Caro G | 9/10 | 3267 days | 2% |
| Fiona Hawkins | 8/10 | 3834 days | 1% |
| Luisa Bach | 9/10 | 3888 days | 1% |
| Jesseca Klausch | 7/10 | 3898 days | 1% |
| Vincent Schaeflier | 9/10 | 3898 days | 1% |
| Romina Bolz | 7/10 | 3936 days | 1% |
| Elodie and jo | 10/10 | 4260 days | 0% |
| Lauret Stulemeyer | 9/10 | 4315 days | 0% |
| Jan Sjoerdtje | 9/10 | 4318 days | 0% |
| Pietersen | 8/10 | 4338 days | 0% |
| Julia Ramseier | 10/10 | 4339 days | 0% |
| James Darren Tennant | 8/10 | 4339 days | 0% |
| Martina Posch | 10/10 | 4341 days | 0% |
| Lisa Blake | 6/10 | 4343 days | 0% |
| Christop Isabella | 10/10 | 4590 days | 1% |
| Jens Moller | 7/10 | 4595 days | 1% |
| Peter Hart | 9/10 | 4599 days | 1% |
| Tim Germany | 9/10 | 4602 days | 1% |
| Dick Stewart | 6/10 | 4607 days | 1% |
| Lisa Ruhfus | 9/10 | 4611 days | 1% |
| Geoffrey Kuppens | 10/10 | 4611 days | 1% |
| Anglea de Smit | 8/10 | 4613 days | 1% |
| Moritz | 9/10 | 4615 days | 1% |
| Elise Violet | 7/10 | 4615 days | 1% |
| Rachel | 9/10 | 4616 days | 1% |
| Farid Juillot | 8/10 | 4616 days | 1% |
| Simon Fry | 8/10 | 4616 days | 1% |
| Andy Bridgman | 8/10 | 4616 days | 1% |
| Marilyn Mobley | 10/10 | 4617 days | 1% |
| Graham Swinyard | 9/10 | 4625 days | 1% |
| Samplonius | 9/10 | 4626 days | 1% |
| Adam Critchley | 8/10 | 4628 days | 1% |
| Corv V D Hof | 8/10 | 4628 days | 1% |
| Dugald McCallum | 10/10 | 4630 days | 1% |
| Peter Broosder | 7/10 | 4692 days | 1% |
| Annie | 10/10 | 4693 days | 1% |
| Kevin & Chris | 10/10 | 4700 days | 1% |
| Konny | 10/10 | 4709 days | 1% |
| Lardy | 7/10 | 4710 days | 1% |
| R & M Willows | 10/10 | 4710 days | 1% |
| twiddi | 9/10 | 4937 days | 1% |
| Zoe Barker | 9/10 | 4942 days | 1% |
| Alice Bastiman | 8/10 | 4945 days | 1% |
| Natalie Maguire | 7/10 | 4951 days | 1% |
| Harald Schmidt | 8/10 | 4953 days | 1% |
| Guy Cohen | 10/10 | 4954 days | 1% |
| Birgette Lindved | 10/10 | 4957 days | 1% |
| Aimee Pollett | 8/10 | 4958 days | 1% |
| Nathalie Verzeletti | 8/10 | 4958 days | 1% |
| Steve Read | 8/10 | 4961 days | 1% |
| Julia Hofstetter | 8/10 | 4961 days | 1% |
| Diane Johnston | 9/10 | 4961 days | 1% |
| Faye Cox | 8/10 | 4966 days | 1% |
| Rachel Kent-Lawton | 10/10 | 4968 days | 1% |
| Pieter & Annelies | 7/10 | 4970 days | 1% |
| Ronald Lippett | 8/10 | 4973 days | 1% |
| Kurmann/Kayser | 10/10 | 4974 days | 1% |
| Birgette Weiner | 8/10 | 4982 days | 1% |
| Tayler Gray | 9/10 | 4983 days | 1% |
| Petersen | 10/10 | 4989 days | 1% |
| TheBigLebowski | 9/10 | 5027 days | 1% |
| Matt | 10/10 | 5081 days | 1% |
| Andrew Hammond | 9/10 | 5119 days | 1% |
| K_and_K | 8/10 | 5180 days | 1% |
| Kurt | 8/10 | 5266 days | 1% |
| uceil | 9/10 | 5281 days | 1% |
| Family_Thomsen | 10/10 | 5315 days | 1% |
| Gerhard Kronen | 8/10 | 5330 days | 1% |
| Mary | 7/10 | 5335 days | 1% |
| Cecile | 9/10 | 5336 days | 1% |
| Evelien Thijs | 8/10 | 5340 days | 1% |
| Elisabeth Egerup | 10/10 | 5340 days | 1% |
| Maria Lorentzen | 7/10 | 5340 days | 1% |
| Luisa | 8/10 | 5343 days | 1% |
| Mark | 10/10 | 5352 days | 1% |
| Josy | 10/10 | 5353 days | 1% |
| Tanja Titze | 10/10 | 5354 days | 1% |
| Hannah Clark | 10/10 | 5354 days | 1% |
| Nikki Wood | 10/10 | 5355 days | 1% |
| Lisa Beauchemin | 9/10 | 5356 days | 1% |
| Helen Power | 8/10 | 5356 days | 1% |
| Bryan Keddie | 10/10 | 5357 days | 1% |
| Susan | 10/10 | 5357 days | 1% |
| Brenda | 8/10 | 5358 days | 1% |
| Eva | 8/10 | 5359 days | 1% |
| Yvonne Ing | 10/10 | 5360 days | 1% |
| Coby Aalbrecht | 6/10 | 5360 days | 1% |
| John-Paul | 10/10 | 5361 days | 1% |
| Wolfgang G | 9/10 | 5367 days | 1% |
| Veltmaat NL | 7/10 | 5367 days | 1% |
| Chris Kevin | 7/10 | 5370 days | 1% |
| Douglas Kirby | 8/10 | 5374 days | 1% |
| deanlaw | 9/10 | 5406 days | 1% |
| joannaw | 10/10 | 5408 days | 1% |
| varenaee | 9/10 | 5408 days | 1% |
| Anne Ford | 7/10 | 5425 days | 1% |
| Stefan Lua | 9/10 | 5425 days | 1% |
| Lesley Nixon | 7/10 | 5433 days | 1% |
| Sena | 10/10 | 5433 days | 1% |
| Stefanie Micheler | 10/10 | 5434 days | 1% |
| Hennie Neeleman | 8/10 | 5435 days | 1% |
| Hans Barth | 8/10 | 5443 days | 1% |
| Dimitry Zonnet | 8/10 | 5449 days | 1% |
| emmah | 7/10 | 5550 days | 1% |
| EvertG | 9/10 | 5648 days | 1% |
| Michael Maddams | 8/10 | 5665 days | 1% |
| arthurwa | 10/10 | 5667 days | 1% |
| gerhardm | 10/10 | 5667 days | 1% |
| Kaye | 9/10 | 5667 days | 1% |
| Jake1 | 8/10 | 5669 days | 1% |
| DaveV | 8/10 | 5683 days | 1% |
| Falk | 6/10 | 5683 days | 1% |
| WiebkeS | 8/10 | 5683 days | 1% |
| LosItaly | 9/10 | 5684 days | 1% |
| TsjerkJ | 9/10 | 5685 days | 1% |
| BrendaM | 10/10 | 6048 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Huka Falls Walkway does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.84% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.