G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Huka Falls Walkway.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Huka Falls Walkway
Valid Reviews
139 Valid Reviews
The Huka Falls Walkway experience has a total of 140 reviews. There are 139 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 139 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
30% |
| 9/10 | 33 |
|
24% |
| 8/10 | 38 |
|
27% |
| 7/10 | 20 |
|
14% |
| 6/10 | 6 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.12% Average
The raw data average (mean) for all the Huka Falls Walkway valid reviews is 86.12% and is based on 139 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
128 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 139 valid reviews, the experience has 128 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 128 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 37 |
|
29% |
| 9/10 | 28 |
|
22% |
| 8/10 | 37 |
|
29% |
| 7/10 | 20 |
|
16% |
| 6/10 | 6 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.47% Average
The raw data average (mean) for all the Huka Falls Walkway face-to-face reviews is 85.47% and is based on 128 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.20%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 562 days | 100% |
| Mike Fricker | 10/10 | 2631 days | 4% |
| Amy Lord | 7/10 | 2850 days | 3% |
| Liane Bausch | 8/10 | 2946 days | 3% |
| Julien Turpin | 10/10 | 3019 days | 3% |
| Michel and Susanne | 10/10 | 3190 days | 3% |
| Tim Fassbender | 9/10 | 3228 days | 3% |
| Saskia Schug | 8/10 | 3269 days | 3% |
| Felicity Ford | 8/10 | 3271 days | 3% |
| Lucy Millett | 7/10 | 3276 days | 2% |
| Megan Telford | 8/10 | 3276 days | 2% |
| Alice Frater | 9/10 | 3283 days | 3% |
| Jack Robinson | 10/10 | 3295 days | 3% |
| Sylvain Schiber | 9/10 | 3300 days | 2% |
| Elizabeth Braidotti | 10/10 | 3367 days | 2% |
| Sebastiaan | 7/10 | 3536 days | 2% |
| Andrea Tabaka | 10/10 | 3562 days | 2% |
| Natasha Harbinson | 6/10 | 3563 days | 2% |
| Melissa Fuster | 7/10 | 3586 days | 2% |
| Iris Kerbler | 7/10 | 3589 days | 2% |
| Thomas Werner | 6/10 | 3593 days | 2% |
| Vanesha Patel | 9/10 | 3597 days | 2% |
| gita feichtingerova | 10/10 | 3622 days | 2% |
| Caro G | 9/10 | 3671 days | 2% |
| Fiona Hawkins | 8/10 | 4238 days | 0% |
| Luisa Bach | 9/10 | 4292 days | 0% |
| Jesseca Klausch | 7/10 | 4302 days | 0% |
| Vincent Schaeflier | 9/10 | 4302 days | 0% |
| Romina Bolz | 7/10 | 4340 days | 0% |
| Elodie and jo | 10/10 | 4664 days | 1% |
| Lauret Stulemeyer | 9/10 | 4719 days | 1% |
| Jan Sjoerdtje | 9/10 | 4722 days | 1% |
| Pietersen | 8/10 | 4742 days | 1% |
| Julia Ramseier | 10/10 | 4743 days | 1% |
| James Darren Tennant | 8/10 | 4743 days | 1% |
| Martina Posch | 10/10 | 4745 days | 1% |
| Lisa Blake | 6/10 | 4747 days | 1% |
| Christop Isabella | 10/10 | 4994 days | 1% |
| Jens Moller | 7/10 | 4999 days | 1% |
| Peter Hart | 9/10 | 5003 days | 1% |
| Tim Germany | 9/10 | 5006 days | 1% |
| Dick Stewart | 6/10 | 5011 days | 1% |
| Lisa Ruhfus | 9/10 | 5015 days | 1% |
| Geoffrey Kuppens | 10/10 | 5015 days | 1% |
| Anglea de Smit | 8/10 | 5017 days | 1% |
| Moritz | 9/10 | 5019 days | 1% |
| Elise Violet | 7/10 | 5019 days | 1% |
| Rachel | 9/10 | 5020 days | 1% |
| Farid Juillot | 8/10 | 5020 days | 1% |
| Simon Fry | 8/10 | 5020 days | 1% |
| Andy Bridgman | 8/10 | 5020 days | 1% |
| Marilyn Mobley | 10/10 | 5021 days | 1% |
| Graham Swinyard | 9/10 | 5029 days | 1% |
| Samplonius | 9/10 | 5030 days | 1% |
| Adam Critchley | 8/10 | 5032 days | 1% |
| Corv V D Hof | 8/10 | 5032 days | 1% |
| Dugald McCallum | 10/10 | 5034 days | 1% |
| Peter Broosder | 7/10 | 5096 days | 1% |
| Annie | 10/10 | 5097 days | 1% |
| Kevin & Chris | 10/10 | 5104 days | 1% |
| Konny | 10/10 | 5113 days | 1% |
| Lardy | 7/10 | 5114 days | 1% |
| R & M Willows | 10/10 | 5114 days | 1% |
| twiddi | 9/10 | 5341 days | 1% |
| Zoe Barker | 9/10 | 5346 days | 1% |
| Alice Bastiman | 8/10 | 5349 days | 1% |
| Natalie Maguire | 7/10 | 5355 days | 1% |
| Harald Schmidt | 8/10 | 5357 days | 1% |
| Guy Cohen | 10/10 | 5358 days | 1% |
| Birgette Lindved | 10/10 | 5361 days | 1% |
| Aimee Pollett | 8/10 | 5362 days | 1% |
| Nathalie Verzeletti | 8/10 | 5362 days | 1% |
| Steve Read | 8/10 | 5365 days | 1% |
| Julia Hofstetter | 8/10 | 5365 days | 1% |
| Diane Johnston | 9/10 | 5365 days | 1% |
| Faye Cox | 8/10 | 5370 days | 1% |
| Rachel Kent-Lawton | 10/10 | 5372 days | 1% |
| Pieter & Annelies | 7/10 | 5374 days | 1% |
| Ronald Lippett | 8/10 | 5377 days | 1% |
| Kurmann/Kayser | 10/10 | 5378 days | 1% |
| Birgette Weiner | 8/10 | 5386 days | 1% |
| Tayler Gray | 9/10 | 5387 days | 1% |
| Petersen | 10/10 | 5393 days | 1% |
| TheBigLebowski | 9/10 | 5431 days | 1% |
| Matt | 10/10 | 5485 days | 1% |
| Andrew Hammond | 9/10 | 5523 days | 1% |
| K_and_K | 8/10 | 5584 days | 1% |
| Kurt | 8/10 | 5670 days | 1% |
| uceil | 9/10 | 5685 days | 1% |
| Family_Thomsen | 10/10 | 5719 days | 1% |
| Gerhard Kronen | 8/10 | 5734 days | 1% |
| Mary | 7/10 | 5739 days | 1% |
| Cecile | 9/10 | 5740 days | 1% |
| Evelien Thijs | 8/10 | 5744 days | 1% |
| Elisabeth Egerup | 10/10 | 5744 days | 1% |
| Maria Lorentzen | 7/10 | 5744 days | 1% |
| Luisa | 8/10 | 5747 days | 1% |
| Mark | 10/10 | 5756 days | 1% |
| Josy | 10/10 | 5757 days | 1% |
| Tanja Titze | 10/10 | 5758 days | 1% |
| Hannah Clark | 10/10 | 5758 days | 1% |
| Nikki Wood | 10/10 | 5759 days | 1% |
| Lisa Beauchemin | 9/10 | 5760 days | 1% |
| Helen Power | 8/10 | 5760 days | 1% |
| Bryan Keddie | 10/10 | 5761 days | 1% |
| Susan | 10/10 | 5761 days | 1% |
| Brenda | 8/10 | 5762 days | 1% |
| Eva | 8/10 | 5763 days | 1% |
| Yvonne Ing | 10/10 | 5764 days | 1% |
| Coby Aalbrecht | 6/10 | 5764 days | 1% |
| John-Paul | 10/10 | 5765 days | 1% |
| Wolfgang G | 9/10 | 5771 days | 1% |
| Veltmaat NL | 7/10 | 5771 days | 1% |
| Chris Kevin | 7/10 | 5774 days | 1% |
| Douglas Kirby | 8/10 | 5778 days | 1% |
| deanlaw | 9/10 | 5810 days | 1% |
| joannaw | 10/10 | 5812 days | 1% |
| varenaee | 9/10 | 5812 days | 1% |
| Anne Ford | 7/10 | 5829 days | 1% |
| Stefan Lua | 9/10 | 5829 days | 1% |
| Lesley Nixon | 7/10 | 5837 days | 1% |
| Sena | 10/10 | 5837 days | 1% |
| Stefanie Micheler | 10/10 | 5838 days | 1% |
| Hennie Neeleman | 8/10 | 5839 days | 1% |
| Hans Barth | 8/10 | 5847 days | 1% |
| Dimitry Zonnet | 8/10 | 5853 days | 1% |
| emmah | 7/10 | 5954 days | 1% |
| EvertG | 9/10 | 6052 days | 1% |
| Michael Maddams | 8/10 | 6069 days | 1% |
| arthurwa | 10/10 | 6071 days | 1% |
| gerhardm | 10/10 | 6071 days | 1% |
| Kaye | 9/10 | 6071 days | 1% |
| Jake1 | 8/10 | 6073 days | 1% |
| DaveV | 8/10 | 6087 days | 1% |
| Falk | 6/10 | 6087 days | 1% |
| WiebkeS | 8/10 | 6087 days | 1% |
| LosItaly | 9/10 | 6088 days | 1% |
| TsjerkJ | 9/10 | 6089 days | 1% |
| BrendaM | 10/10 | 6452 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Huka Falls Walkway does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.85% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.