Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Routeburn Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Routeburn Track

Valid Reviews

137 Valid Reviews

The Routeburn Track experience has a total of 138 reviews. There are 137 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 137 valid reviews:

Rating Count Percentage
10/10 59
43%
9/10 43
31%
8/10 26
19%
7/10 6
4%
6/10 2
1%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.80% Average

The raw data average (mean) for all the Routeburn Track valid reviews is 90.80% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

131 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 137 valid reviews, the experience has 131 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 131 face-to-face reviews:

Rating Count Percentage
10/10 55
42%
9/10 42
32%
8/10 25
19%
7/10 6
5%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.61% Average

The raw data average (mean) for all the Routeburn Track face-to-face reviews is 90.61% and is based on 131 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.16%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Jan Christoph 10/10 717 days true 27.64 100%
Dorothy and Graham Glen 10/10 717 days true 27.64 100%
Laura Kudo 8/10 942 days true 8.27 29%
Melanie and Pascal 10/10 968 days true 7.56 27%
Remy and Rebecca Mans 10/10 971 days true 7.44 26%
Holloway 10/10 973 days true 7.36 26%
Fi 8/10 994 days true 6.29 22%
Simon 10/10 1015 days true 6.01 21%
Mikkel Thomassen 10/10 1066 days true 5.13 18%
Jannika Cao 10/10 1066 days true 5.13 18%
Kat 8/10 1067 days true 4.87 17%
Austin Jurgensmeyer 10/10 1092 days true 5.0 18%
Susan H 10/10 1109 days 4.98 17%
Hector 9/10 1297 days true 4.65 16%
Carlos 9/10 1297 days true 4.65 16%
Ivanova R 10/10 1298 days true 4.65 16%
Jenna Kuittinen 7/10 1310 days true 4.21 15%
Stephen Timko 10/10 1314 days true 4.63 16%
Jeeyoung Kim 10/10 1316 days true 4.62 16%
Marie 10/10 1318 days true 4.62 16%
Szu-Yi Hsu 8/10 1320 days true 4.38 15%
Chao Lai 9/10 1320 days true 4.61 16%
Virginia Fradin 8/10 1320 days true 4.38 15%
Dominique 10/10 1321 days true 4.61 16%
Derick Trotter 9/10 1321 days true 4.61 16%
Kathryn Nolan 10/10 1323 days true 4.61 16%
Molly Bogeberg 10/10 1324 days true 4.61 16%
Pierre Mathis 8/10 1326 days true 4.37 15%
Judy 9/10 1328 days true 4.6 16%
Lea Kisbye 7/10 1329 days true 4.19 15%
Max 7/10 1331 days true 4.18 15%
Manuel El-Amine 8/10 1332 days true 4.36 15%
Bernardo Galeazzo 8/10 1336 days 4.36 15%
Kim 8/10 1340 days true 4.35 15%
Stephanie Pope 9/10 1346 days true 4.57 16%
Maike Santelmann 9/10 1348 days true 4.57 16%
Remi Lopez 10/10 1349 days true 4.57 16%
Yarden Oliva 10/10 1351 days true 4.56 16%
Mia Gaynor 10/10 1352 days true 4.56 16%
Lisa 8/10 1353 days true 4.33 15%
Gonne Clasen 8/10 1373 days true 4.3 15%
Samantha Heim 10/10 1402 days true 4.47 16%
Iker Peeters 10/10 1421 days true 4.44 15%
Ixtaso Roncal 10/10 1454 days 4.39 15%
Sue Strebe 8/10 1714 days true 3.74 13%
Elisa Felising 10/10 1720 days true 3.93 14%
David McIntosh 9/10 1731 days true 3.91 14%
Dawn Mulligan 8/10 1737 days true 3.71 13%
Karolina Gren 9/10 2030 days true 3.4 12%
Moritz Lepple 9/10 2047 days true 3.37 12%
Simon Galpin 8/10 2059 days true 3.18 11%
Andreas Jung 9/10 2068 days true 3.33 11%
Maria = Moller Hansen 10/10 2072 days true 3.33 11%
Bjorn Houlberg 9/10 2072 days true 3.33 11%
Marinette 9/10 2076 days true 3.32 11%
Barbara 9/10 2076 days true 3.32 11%
Natalie Boehm 10/10 2077 days true 3.32 11%
Guillaim Terrangle 7/10 2077 days true 3.02 10%
Anna Guzewiez 7/10 2080 days true 3.02 10%
David Krasner 8/10 2086 days true 3.14 11%
Daryl 10/10 2115 days true 3.25 11%
Trish Pope 10/10 2124 days true 3.24 11%
Philipp Haass 10/10 2129 days true 3.23 11%
Christin Woelk 5/10 2390 days true 2.25 7%
Audrey Ripoche 9/10 2402 days true 2.76 9%
Stientje van den Heuvel 10/10 2412 days true 2.74 9%
Tom Somers 10/10 2412 days true 2.74 9%
Andy Cummins 10/10 2413 days true 2.74 9%
Cervenka Jaroslav 10/10 2418 days true 2.73 9%
Jitka Zenahlikova 10/10 2418 days true 2.73 9%
Katey Justice 9/10 2421 days true 2.73 9%
Kathryn Pisco 10/10 2432 days true 2.71 9%
Mike Pisco 10/10 2432 days true 2.71 9%
Patrick O'Connell 10/10 2436 days true 2.7 9%
Helen and Ogi 10/10 2439 days true 2.7 9%
Francis Runge 10/10 2440 days true 2.7 9%
Peter Moederer 8/10 2443 days true 2.56 9%
Tobias Sowade 9/10 2452 days true 2.68 9%
Liam Day 8/10 2502 days true 2.46 8%
Alexandra van den Brack 9/10 2513 days true 2.57 9%
Katharina Pape 9/10 2514 days true 2.57 9%
Debbie 10/10 2517 days true 2.57 9%
Michael Neumann 10/10 2778 days true 2.12 7%
Oliver Hardt 8/10 2780 days true 2.01 7%
Val Phillips 10/10 2784 days true 2.11 7%
D Esson 8/10 2785 days true 2.0 7%
Hanna Clement 8/10 2785 days true 2.0 7%
Keith Helen 10/10 2791 days true 2.1 7%
Fleming Lauridsen 9/10 2800 days true 2.08 7%
Siegfried Richter 8/10 2801 days true 1.97 6%
Beeny 9/10 2801 days true 2.08 7%
Carolin Haas 9/10 2801 days true 2.08 7%
Vincent & Lian 9/10 2801 days true 2.08 7%
Alan Findlay 10/10 2806 days true 2.07 7%
Lynn Robinson 10/10 2812 days true 2.06 7%
Francis Corrigan 10/10 2821 days true 2.04 7%
Jackie & Ray 9/10 2833 days true 2.02 7%
Alex 10/10 2851 days 1.99 7%
Rob O'Neill 9/10 3128 days true 1.52 5%
David Brown 9/10 3130 days true 1.52 5%
David Taylor 6/10 3131 days true 1.26 4%
R Tearle 9/10 3135 days true 1.51 5%
Helen Evans 6/10 3140 days true 1.24 4%
Helen 9/10 3147 days true 1.49 5%
Katherine and Pete Smal 9/10 3147 days true 1.49 5%
Wouter Moui 8/10 3149 days true 1.41 4%
Ben Akin-Smith 7/10 3151 days true 1.35 4%
K & J Overton 9/10 3151 days true 1.48 5%
Estel la Prado 9/10 3151 days true 1.48 5%
Elise van Haastert 9/10 3156 days true 1.47 5%
Geert Van Tittelboom 9/10 3161 days true 1.46 5%
Carmel 10/10 3161 days true 1.46 5%
Janine Diehl 10/10 3162 days true 1.46 5%
Daniel Hammersley 9/10 3162 days true 1.46 5%
Becky Foley 10/10 3171 days true 1.45 5%
Van den Borne 9/10 3171 days true 1.45 5%
Angela Clarke 9/10 3172 days true 1.44 5%
Liz Foxwell-Canning 10/10 3172 days true 1.44 5%
Nataly Loewidt 9/10 3177 days true 1.43 5%
Sue Haward 9/10 3180 days true 1.43 4%
Christian Foerster 9/10 3185 days true 1.42 4%
dollimyxture 10/10 3216 days 1.37 4%
mnm 9/10 3216 days 1.37 4%
Ann Michle 9/10 3442 days true 0.98 3%
Victoria Slater 8/10 3496 days true 0.84 2%
Margie 10/10 3500 days true 0.88 2%
Inbar Yizhar Barnea 10/10 3510 days true 0.86 2%
Graeme + Jane Ryan 10/10 3512 days true 0.86 2%
Peter Brown 8/10 3518 days true 0.81 2%
David Hobson 10/10 3542 days true 0.81 2%
Ross & Catherine Litherland 8/10 3563 days true 0.74 2%
Primavesi 10/10 3624 days true 0.67 2%
Tim_P 8/10 3853 days true 0.26 0%
Thomas1646 10/10 3863 days true 0.26 0%
JuergenSchnitzer 10/10 3872 days true 0.24 0%
Gillian 9/10 3876 days true 0.24 0%
Mette 9/10 3900 days true 0.2 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Routeburn Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

92%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.