Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Routeburn Track.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
137 Valid Reviews
The Routeburn Track experience has a total of 138 reviews. There are 137 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 137 valid reviews:
The raw data average (mean) for all the Routeburn Track valid reviews is 90.80% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
131 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 137 valid reviews, the experience has 131 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 131 face-to-face reviews:
The raw data average (mean) for all the Routeburn Track face-to-face reviews is 90.61% and is based on 131 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Jan Christoph||10/10||1359 days||100%|
|Dorothy and Graham Glen||10/10||1359 days||100%|
|Laura Kudo||8/10||1584 days||85%|
|Melanie and Pascal||10/10||1610 days||88%|
|Remy and Rebecca Mans||10/10||1613 days||88%|
|Mikkel Thomassen||10/10||1708 days||84%|
|Jannika Cao||10/10||1708 days||84%|
|Austin Jurgensmeyer||10/10||1734 days||82%|
|Susan H||10/10||1751 days||82%|
|Ivanova R||10/10||1940 days||73%|
|Jenna Kuittinen||7/10||1952 days||65%|
|Stephen Timko||10/10||1956 days||72%|
|Jeeyoung Kim||10/10||1958 days||72%|
|Szu-Yi Hsu||8/10||1962 days||68%|
|Chao Lai||9/10||1962 days||72%|
|Virginia Fradin||8/10||1962 days||68%|
|Derick Trotter||9/10||1963 days||72%|
|Kathryn Nolan||10/10||1965 days||72%|
|Molly Bogeberg||10/10||1966 days||72%|
|Pierre Mathis||8/10||1968 days||68%|
|Lea Kisbye||7/10||1971 days||64%|
|Manuel El-Amine||8/10||1974 days||67%|
|Bernardo Galeazzo||8/10||1978 days||67%|
|Stephanie Pope||9/10||1988 days||71%|
|Maike Santelmann||9/10||1990 days||70%|
|Remi Lopez||10/10||1991 days||70%|
|Yarden Oliva||10/10||1993 days||70%|
|Mia Gaynor||10/10||1994 days||70%|
|Gonne Clasen||8/10||2015 days||65%|
|Samantha Heim||10/10||2044 days||68%|
|Iker Peeters||10/10||2063 days||67%|
|Ixtaso Roncal||10/10||2096 days||65%|
|Sue Strebe||8/10||2356 days||50%|
|Elisa Felising||10/10||2362 days||53%|
|David McIntosh||9/10||2373 days||52%|
|Dawn Mulligan||8/10||2379 days||49%|
|Karolina Gren||9/10||2672 days||38%|
|Moritz Lepple||9/10||2689 days||38%|
|Simon Galpin||8/10||2701 days||35%|
|Andreas Jung||9/10||2710 days||37%|
|Maria = Moller Hansen||10/10||2714 days||37%|
|Bjorn Houlberg||9/10||2714 days||37%|
|Natalie Boehm||10/10||2719 days||36%|
|Guillaim Terrangle||7/10||2719 days||32%|
|Anna Guzewiez||7/10||2722 days||32%|
|David Krasner||8/10||2728 days||34%|
|Trish Pope||10/10||2766 days||34%|
|Philipp Haass||10/10||2771 days||34%|
|Christin Woelk||5/10||3032 days||16%|
|Audrey Ripoche||9/10||3044 days||21%|
|Stientje van den Heuvel||10/10||3054 days||21%|
|Tom Somers||10/10||3054 days||21%|
|Andy Cummins||10/10||3055 days||21%|
|Cervenka Jaroslav||10/10||3060 days||20%|
|Jitka Zenahlikova||10/10||3060 days||20%|
|Katey Justice||9/10||3063 days||20%|
|Kathryn Pisco||10/10||3074 days||20%|
|Mike Pisco||10/10||3074 days||20%|
|Patrick O'Connell||10/10||3078 days||19%|
|Helen and Ogi||10/10||3081 days||19%|
|Francis Runge||10/10||3082 days||19%|
|Peter Moederer||8/10||3085 days||18%|
|Tobias Sowade||9/10||3094 days||19%|
|Liam Day||8/10||3144 days||15%|
|Alexandra van den Brack||9/10||3155 days||16%|
|Katharina Pape||9/10||3156 days||16%|
|Michael Neumann||10/10||3420 days||3%|
|Oliver Hardt||8/10||3422 days||3%|
|Val Phillips||10/10||3426 days||3%|
|D Esson||8/10||3427 days||3%|
|Hanna Clement||8/10||3427 days||3%|
|Keith Helen||10/10||3433 days||3%|
|Fleming Lauridsen||9/10||3442 days||2%|
|Siegfried Richter||8/10||3443 days||2%|
|Carolin Haas||9/10||3443 days||2%|
|Vincent & Lian||9/10||3443 days||2%|
|Alan Findlay||10/10||3448 days||2%|
|Lynn Robinson||10/10||3454 days||2%|
|Francis Corrigan||10/10||3463 days||1%|
|Jackie & Ray||9/10||3475 days||1%|
|Rob O'Neill||9/10||3770 days||17%|
|David Brown||9/10||3772 days||17%|
|David Taylor||6/10||3773 days||13%|
|R Tearle||9/10||3777 days||17%|
|Helen Evans||6/10||3782 days||13%|
|Katherine and Pete Smal||9/10||3789 days||17%|
|Wouter Moui||8/10||3791 days||15%|
|Ben Akin-Smith||7/10||3793 days||14%|
|K & J Overton||9/10||3793 days||17%|
|Estel la Prado||9/10||3793 days||17%|
|Elise van Haastert||9/10||3798 days||17%|
|Geert Van Tittelboom||9/10||3803 days||17%|
|Janine Diehl||10/10||3804 days||17%|
|Daniel Hammersley||9/10||3804 days||17%|
|Becky Foley||10/10||3813 days||17%|
|Van den Borne||9/10||3813 days||17%|
|Angela Clarke||9/10||3814 days||17%|
|Liz Foxwell-Canning||10/10||3814 days||17%|
|Nataly Loewidt||9/10||3819 days||17%|
|Sue Haward||9/10||3822 days||17%|
|Christian Foerster||9/10||3827 days||17%|
|Ann Michle||9/10||4084 days||17%|
|Victoria Slater||8/10||4138 days||15%|
|Inbar Yizhar Barnea||10/10||4152 days||17%|
|Graeme + Jane Ryan||10/10||4154 days||17%|
|Peter Brown||8/10||4160 days||15%|
|David Hobson||10/10||4184 days||17%|
|Ross & Catherine Litherland||8/10||4205 days||15%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Routeburn Track does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.