Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Routeburn Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Routeburn Track

Valid Reviews

137 Valid Reviews

The Routeburn Track experience has a total of 138 reviews. There are 137 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 137 valid reviews:

Rating Count Percentage
10/10 59
43%
9/10 43
31%
8/10 26
19%
7/10 6
4%
6/10 2
1%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.80% Average

The raw data average (mean) for all the Routeburn Track valid reviews is 90.80% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

131 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 137 valid reviews, the experience has 131 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 131 face-to-face reviews:

Rating Count Percentage
10/10 55
42%
9/10 42
32%
8/10 25
19%
7/10 6
5%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.61% Average

The raw data average (mean) for all the Routeburn Track face-to-face reviews is 90.61% and is based on 131 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.44%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Jan Christoph 10/10 1050 days true 5.32 100%
Dorothy and Graham Glen 10/10 1050 days true 5.32 100%
Laura Kudo 8/10 1275 days true 4.42 83%
Melanie and Pascal 10/10 1301 days true 4.6 86%
Remy and Rebecca Mans 10/10 1304 days true 4.59 86%
Holloway 10/10 1306 days true 4.59 86%
Fi 8/10 1327 days true 4.32 81%
Simon 10/10 1348 days true 4.5 85%
Mikkel Thomassen 10/10 1399 days true 4.41 83%
Jannika Cao 10/10 1399 days true 4.41 83%
Kat 8/10 1400 days true 4.18 79%
Austin Jurgensmeyer 10/10 1425 days true 4.35 82%
Susan H 10/10 1442 days 4.32 81%
Hector 9/10 1630 days true 3.95 74%
Carlos 9/10 1630 days true 3.95 74%
Ivanova R 10/10 1631 days true 3.95 74%
Jenna Kuittinen 7/10 1643 days true 3.57 67%
Stephen Timko 10/10 1647 days true 3.92 74%
Jeeyoung Kim 10/10 1649 days true 3.92 74%
Marie 10/10 1651 days true 3.91 74%
Szu-Yi Hsu 8/10 1653 days true 3.71 70%
Chao Lai 9/10 1653 days true 3.91 73%
Virginia Fradin 8/10 1653 days true 3.71 70%
Dominique 10/10 1654 days true 3.91 73%
Derick Trotter 9/10 1654 days true 3.91 73%
Kathryn Nolan 10/10 1656 days true 3.9 73%
Molly Bogeberg 10/10 1657 days true 3.9 73%
Pierre Mathis 8/10 1659 days true 3.7 70%
Judy 9/10 1661 days true 3.89 73%
Lea Kisbye 7/10 1662 days true 3.54 67%
Max 7/10 1664 days true 3.54 66%
Manuel El-Amine 8/10 1665 days true 3.69 69%
Bernardo Galeazzo 8/10 1669 days 3.68 69%
Kim 8/10 1673 days true 3.68 69%
Stephanie Pope 9/10 1679 days true 3.86 72%
Maike Santelmann 9/10 1681 days true 3.85 72%
Remi Lopez 10/10 1682 days true 3.85 72%
Yarden Oliva 10/10 1684 days true 3.85 72%
Mia Gaynor 10/10 1685 days true 3.85 72%
Lisa 8/10 1686 days true 3.65 69%
Gonne Clasen 8/10 1706 days true 3.61 68%
Samantha Heim 10/10 1735 days true 3.75 70%
Iker Peeters 10/10 1754 days true 3.71 70%
Ixtaso Roncal 10/10 1787 days 3.65 69%
Sue Strebe 8/10 2047 days true 2.98 56%
Elisa Felising 10/10 2053 days true 3.13 59%
David McIntosh 9/10 2064 days true 3.1 58%
Dawn Mulligan 8/10 2070 days true 2.94 55%
Karolina Gren 9/10 2363 days true 2.52 47%
Moritz Lepple 9/10 2380 days true 2.49 47%
Simon Galpin 8/10 2392 days true 2.34 44%
Andreas Jung 9/10 2401 days true 2.44 46%
Maria = Moller Hansen 10/10 2405 days true 2.44 46%
Bjorn Houlberg 9/10 2405 days true 2.44 46%
Marinette 9/10 2409 days true 2.43 46%
Barbara 9/10 2409 days true 2.43 46%
Natalie Boehm 10/10 2410 days true 2.43 46%
Guillaim Terrangle 7/10 2410 days true 2.21 42%
Anna Guzewiez 7/10 2413 days true 2.2 41%
David Krasner 8/10 2419 days true 2.29 43%
Daryl 10/10 2448 days true 2.35 44%
Trish Pope 10/10 2457 days true 2.33 44%
Philipp Haass 10/10 2462 days true 2.32 44%
Christin Woelk 5/10 2723 days true 1.47 28%
Audrey Ripoche 9/10 2735 days true 1.79 34%
Stientje van den Heuvel 10/10 2745 days true 1.77 33%
Tom Somers 10/10 2745 days true 1.77 33%
Andy Cummins 10/10 2746 days true 1.77 33%
Cervenka Jaroslav 10/10 2751 days true 1.76 33%
Jitka Zenahlikova 10/10 2751 days true 1.76 33%
Katey Justice 9/10 2754 days true 1.75 33%
Kathryn Pisco 10/10 2765 days true 1.73 33%
Mike Pisco 10/10 2765 days true 1.73 33%
Patrick O'Connell 10/10 2769 days true 1.72 32%
Helen and Ogi 10/10 2772 days true 1.72 32%
Francis Runge 10/10 2773 days true 1.72 32%
Peter Moederer 8/10 2776 days true 1.62 31%
Tobias Sowade 9/10 2785 days true 1.69 32%
Liam Day 8/10 2835 days true 1.52 28%
Alexandra van den Brack 9/10 2846 days true 1.57 30%
Katharina Pape 9/10 2847 days true 1.57 30%
Debbie 10/10 2850 days true 1.57 29%
Michael Neumann 10/10 3111 days true 1.05 20%
Oliver Hardt 8/10 3113 days true 1.0 19%
Val Phillips 10/10 3117 days true 1.04 20%
D Esson 8/10 3118 days true 0.99 19%
Hanna Clement 8/10 3118 days true 0.99 19%
Keith Helen 10/10 3124 days true 1.03 19%
Fleming Lauridsen 9/10 3133 days true 1.01 19%
Siegfried Richter 8/10 3134 days true 0.96 18%
Beeny 9/10 3134 days true 1.01 19%
Carolin Haas 9/10 3134 days true 1.01 19%
Vincent & Lian 9/10 3134 days true 1.01 19%
Alan Findlay 10/10 3139 days true 1.0 19%
Lynn Robinson 10/10 3145 days true 0.99 19%
Francis Corrigan 10/10 3154 days true 0.97 18%
Jackie & Ray 9/10 3166 days true 0.95 18%
Alex 10/10 3184 days 0.91 17%
Rob O'Neill 9/10 3461 days true 0.37 7%
David Brown 9/10 3463 days true 0.37 7%
David Taylor 6/10 3464 days true 0.3 6%
R Tearle 9/10 3468 days true 0.36 7%
Helen Evans 6/10 3473 days true 0.29 5%
Helen 9/10 3480 days true 0.33 6%
Katherine and Pete Smal 9/10 3480 days true 0.33 6%
Wouter Moui 8/10 3482 days true 0.31 6%
Ben Akin-Smith 7/10 3484 days true 0.3 6%
K & J Overton 9/10 3484 days true 0.32 6%
Estel la Prado 9/10 3484 days true 0.32 6%
Elise van Haastert 9/10 3489 days true 0.32 6%
Geert Van Tittelboom 9/10 3494 days true 0.31 6%
Carmel 10/10 3494 days true 0.31 6%
Janine Diehl 10/10 3495 days true 0.3 6%
Daniel Hammersley 9/10 3495 days true 0.3 6%
Becky Foley 10/10 3504 days true 0.29 5%
Van den Borne 9/10 3504 days true 0.29 5%
Angela Clarke 9/10 3505 days true 0.28 5%
Liz Foxwell-Canning 10/10 3505 days true 0.28 5%
Nataly Loewidt 9/10 3510 days true 0.27 5%
Sue Haward 9/10 3513 days true 0.27 5%
Christian Foerster 9/10 3518 days true 0.26 5%
dollimyxture 10/10 3549 days 0.2 4%
mnm 9/10 3549 days 0.2 4%
Ann Michle 9/10 3775 days true 0.0 0%
Victoria Slater 8/10 3829 days true 0.0 0%
Margie 10/10 3833 days true 0.0 0%
Inbar Yizhar Barnea 10/10 3843 days true 0.0 0%
Graeme + Jane Ryan 10/10 3845 days true 0.0 0%
Peter Brown 8/10 3851 days true 0.0 0%
David Hobson 10/10 3875 days true 0.0 0%
Ross & Catherine Litherland 8/10 3896 days true 0.0 0%
Primavesi 10/10 3957 days true 0.0 0%
Tim_P 8/10 4186 days true 0.0 0%
Thomas1646 10/10 4196 days true 0.0 0%
JuergenSchnitzer 10/10 4205 days true 0.0 0%
Gillian 9/10 4209 days true 0.0 0%
Mette 9/10 4233 days true 0.0 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Routeburn Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

91%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.