Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Routeburn Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Routeburn Track

Valid Reviews

137 Valid Reviews

The Routeburn Track experience has a total of 138 reviews. There are 137 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 137 valid reviews:

Rating Count Percentage
10/10 59
43%
9/10 43
31%
8/10 26
19%
7/10 6
4%
6/10 2
1%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.80% Average

The raw data average (mean) for all the Routeburn Track valid reviews is 90.80% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

131 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 137 valid reviews, the experience has 131 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 131 face-to-face reviews:

Rating Count Percentage
10/10 55
42%
9/10 42
32%
8/10 25
19%
7/10 6
5%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.61% Average

The raw data average (mean) for all the Routeburn Track face-to-face reviews is 90.61% and is based on 131 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.55%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Jan Christoph 10/10 1179 days 100%
Dorothy and Graham Glen 10/10 1179 days 100%
Laura Kudo 8/10 1404 days 86%
Melanie and Pascal 10/10 1430 days 90%
Remy and Rebecca Mans 10/10 1433 days 90%
Holloway 10/10 1435 days 90%
Fi 8/10 1456 days 84%
Simon 10/10 1477 days 88%
Mikkel Thomassen 10/10 1528 days 86%
Jannika Cao 10/10 1528 days 86%
Kat 8/10 1529 days 82%
Austin Jurgensmeyer 10/10 1554 days 85%
Susan H 10/10 1571 days 84%
Hector 9/10 1759 days 76%
Carlos 9/10 1759 days 76%
Ivanova R 10/10 1760 days 76%
Jenna Kuittinen 7/10 1772 days 69%
Stephen Timko 10/10 1776 days 76%
Jeeyoung Kim 10/10 1778 days 76%
Marie 10/10 1780 days 76%
Szu-Yi Hsu 8/10 1782 days 72%
Chao Lai 9/10 1782 days 76%
Virginia Fradin 8/10 1782 days 72%
Dominique 10/10 1783 days 76%
Derick Trotter 9/10 1783 days 76%
Kathryn Nolan 10/10 1785 days 75%
Molly Bogeberg 10/10 1786 days 75%
Pierre Mathis 8/10 1788 days 72%
Judy 9/10 1790 days 75%
Lea Kisbye 7/10 1791 days 68%
Max 7/10 1793 days 68%
Manuel El-Amine 8/10 1794 days 71%
Bernardo Galeazzo 8/10 1798 days 71%
Kim 8/10 1802 days 71%
Stephanie Pope 9/10 1808 days 75%
Maike Santelmann 9/10 1810 days 74%
Remi Lopez 10/10 1811 days 74%
Yarden Oliva 10/10 1813 days 74%
Mia Gaynor 10/10 1814 days 74%
Lisa 8/10 1815 days 71%
Gonne Clasen 8/10 1835 days 70%
Samantha Heim 10/10 1864 days 72%
Iker Peeters 10/10 1883 days 71%
Ixtaso Roncal 10/10 1916 days 70%
Sue Strebe 8/10 2176 days 57%
Elisa Felising 10/10 2182 days 59%
David McIntosh 9/10 2193 days 59%
Dawn Mulligan 8/10 2199 days 56%
Karolina Gren 9/10 2492 days 47%
Moritz Lepple 9/10 2509 days 46%
Simon Galpin 8/10 2521 days 43%
Andreas Jung 9/10 2530 days 45%
Maria = Moller Hansen 10/10 2534 days 45%
Bjorn Houlberg 9/10 2534 days 45%
Marinette 9/10 2538 days 45%
Barbara 9/10 2538 days 45%
Natalie Boehm 10/10 2539 days 45%
Guillaim Terrangle 7/10 2539 days 41%
Anna Guzewiez 7/10 2542 days 41%
David Krasner 8/10 2548 days 42%
Daryl 10/10 2577 days 43%
Trish Pope 10/10 2586 days 43%
Philipp Haass 10/10 2591 days 43%
Christin Woelk 5/10 2852 days 26%
Audrey Ripoche 9/10 2864 days 32%
Stientje van den Heuvel 10/10 2874 days 31%
Tom Somers 10/10 2874 days 31%
Andy Cummins 10/10 2875 days 31%
Cervenka Jaroslav 10/10 2880 days 31%
Jitka Zenahlikova 10/10 2880 days 31%
Katey Justice 9/10 2883 days 31%
Kathryn Pisco 10/10 2894 days 31%
Mike Pisco 10/10 2894 days 31%
Patrick O'Connell 10/10 2898 days 30%
Helen and Ogi 10/10 2901 days 30%
Francis Runge 10/10 2902 days 30%
Peter Moederer 8/10 2905 days 29%
Tobias Sowade 9/10 2914 days 30%
Liam Day 8/10 2964 days 26%
Alexandra van den Brack 9/10 2975 days 27%
Katharina Pape 9/10 2976 days 27%
Debbie 10/10 2979 days 27%
Michael Neumann 10/10 3240 days 16%
Oliver Hardt 8/10 3242 days 16%
Val Phillips 10/10 3246 days 16%
D Esson 8/10 3247 days 15%
Hanna Clement 8/10 3247 days 15%
Keith Helen 10/10 3253 days 16%
Fleming Lauridsen 9/10 3262 days 16%
Siegfried Richter 8/10 3263 days 15%
Beeny 9/10 3263 days 16%
Carolin Haas 9/10 3263 days 16%
Vincent & Lian 9/10 3263 days 16%
Alan Findlay 10/10 3268 days 15%
Lynn Robinson 10/10 3274 days 15%
Francis Corrigan 10/10 3283 days 15%
Jackie & Ray 9/10 3295 days 14%
Alex 10/10 3313 days 14%
Rob O'Neill 9/10 3590 days 2%
David Brown 9/10 3592 days 2%
David Taylor 6/10 3593 days 2%
R Tearle 9/10 3597 days 2%
Helen Evans 6/10 3602 days 1%
Helen 9/10 3609 days 2%
Katherine and Pete Smal 9/10 3609 days 2%
Wouter Moui 8/10 3611 days 1%
Ben Akin-Smith 7/10 3613 days 1%
K & J Overton 9/10 3613 days 1%
Estel la Prado 9/10 3613 days 1%
Elise van Haastert 9/10 3618 days 1%
Geert Van Tittelboom 9/10 3623 days 1%
Carmel 10/10 3623 days 1%
Janine Diehl 10/10 3624 days 1%
Daniel Hammersley 9/10 3624 days 1%
Becky Foley 10/10 3633 days 1%
Van den Borne 9/10 3633 days 1%
Angela Clarke 9/10 3634 days 1%
Liz Foxwell-Canning 10/10 3634 days 1%
Nataly Loewidt 9/10 3639 days 0%
Sue Haward 9/10 3642 days 0%
Christian Foerster 9/10 3647 days 0%
dollimyxture 10/10 3678 days 21%
mnm 9/10 3678 days 21%
Ann Michle 9/10 3904 days 21%
Victoria Slater 8/10 3958 days 20%
Margie 10/10 3962 days 21%
Inbar Yizhar Barnea 10/10 3972 days 21%
Graeme + Jane Ryan 10/10 3974 days 21%
Peter Brown 8/10 3980 days 20%
David Hobson 10/10 4004 days 21%
Ross & Catherine Litherland 8/10 4025 days 20%
Primavesi 10/10 4086 days 21%
Tim_P 8/10 4315 days 20%
Thomas1646 10/10 4325 days 21%
JuergenSchnitzer 10/10 4334 days 21%
Gillian 9/10 4338 days 21%
Mette 9/10 4362 days 21%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Routeburn Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

92%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.