Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Routeburn Track.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
137 Valid Reviews
The Routeburn Track experience has a total of 138 reviews. There are 137 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 137 valid reviews:
The raw data average (mean) for all the Routeburn Track valid reviews is 90.80% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
131 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 137 valid reviews, the experience has 131 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 131 face-to-face reviews:
The raw data average (mean) for all the Routeburn Track face-to-face reviews is 90.61% and is based on 131 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Jan Christoph||10/10||1169 days||100%|
|Dorothy and Graham Glen||10/10||1169 days||100%|
|Laura Kudo||8/10||1394 days||86%|
|Melanie and Pascal||10/10||1420 days||90%|
|Remy and Rebecca Mans||10/10||1423 days||90%|
|Mikkel Thomassen||10/10||1518 days||86%|
|Jannika Cao||10/10||1518 days||86%|
|Austin Jurgensmeyer||10/10||1544 days||85%|
|Susan H||10/10||1561 days||84%|
|Ivanova R||10/10||1750 days||76%|
|Jenna Kuittinen||7/10||1762 days||69%|
|Stephen Timko||10/10||1766 days||76%|
|Jeeyoung Kim||10/10||1768 days||76%|
|Szu-Yi Hsu||8/10||1772 days||72%|
|Chao Lai||9/10||1772 days||76%|
|Virginia Fradin||8/10||1772 days||72%|
|Derick Trotter||9/10||1773 days||76%|
|Kathryn Nolan||10/10||1775 days||75%|
|Molly Bogeberg||10/10||1776 days||75%|
|Pierre Mathis||8/10||1778 days||72%|
|Lea Kisbye||7/10||1781 days||68%|
|Manuel El-Amine||8/10||1784 days||71%|
|Bernardo Galeazzo||8/10||1788 days||71%|
|Stephanie Pope||9/10||1798 days||75%|
|Maike Santelmann||9/10||1800 days||74%|
|Remi Lopez||10/10||1801 days||74%|
|Yarden Oliva||10/10||1803 days||74%|
|Mia Gaynor||10/10||1804 days||74%|
|Gonne Clasen||8/10||1825 days||70%|
|Samantha Heim||10/10||1854 days||72%|
|Iker Peeters||10/10||1873 days||71%|
|Ixtaso Roncal||10/10||1906 days||70%|
|Sue Strebe||8/10||2166 days||57%|
|Elisa Felising||10/10||2172 days||59%|
|David McIntosh||9/10||2183 days||59%|
|Dawn Mulligan||8/10||2189 days||56%|
|Karolina Gren||9/10||2482 days||47%|
|Moritz Lepple||9/10||2499 days||46%|
|Simon Galpin||8/10||2511 days||43%|
|Andreas Jung||9/10||2520 days||45%|
|Maria = Moller Hansen||10/10||2524 days||45%|
|Bjorn Houlberg||9/10||2524 days||45%|
|Natalie Boehm||10/10||2529 days||45%|
|Guillaim Terrangle||7/10||2529 days||41%|
|Anna Guzewiez||7/10||2532 days||41%|
|David Krasner||8/10||2538 days||42%|
|Trish Pope||10/10||2576 days||43%|
|Philipp Haass||10/10||2581 days||43%|
|Christin Woelk||5/10||2842 days||26%|
|Audrey Ripoche||9/10||2854 days||32%|
|Stientje van den Heuvel||10/10||2864 days||31%|
|Tom Somers||10/10||2864 days||31%|
|Andy Cummins||10/10||2865 days||31%|
|Cervenka Jaroslav||10/10||2870 days||31%|
|Jitka Zenahlikova||10/10||2870 days||31%|
|Katey Justice||9/10||2873 days||31%|
|Kathryn Pisco||10/10||2884 days||31%|
|Mike Pisco||10/10||2884 days||31%|
|Patrick O'Connell||10/10||2888 days||30%|
|Helen and Ogi||10/10||2891 days||30%|
|Francis Runge||10/10||2892 days||30%|
|Peter Moederer||8/10||2895 days||29%|
|Tobias Sowade||9/10||2904 days||30%|
|Liam Day||8/10||2954 days||26%|
|Alexandra van den Brack||9/10||2965 days||27%|
|Katharina Pape||9/10||2966 days||27%|
|Michael Neumann||10/10||3230 days||16%|
|Oliver Hardt||8/10||3232 days||16%|
|Val Phillips||10/10||3236 days||16%|
|D Esson||8/10||3237 days||15%|
|Hanna Clement||8/10||3237 days||15%|
|Keith Helen||10/10||3243 days||16%|
|Fleming Lauridsen||9/10||3252 days||16%|
|Siegfried Richter||8/10||3253 days||15%|
|Carolin Haas||9/10||3253 days||16%|
|Vincent & Lian||9/10||3253 days||16%|
|Alan Findlay||10/10||3258 days||15%|
|Lynn Robinson||10/10||3264 days||15%|
|Francis Corrigan||10/10||3273 days||15%|
|Jackie & Ray||9/10||3285 days||14%|
|Rob O'Neill||9/10||3580 days||2%|
|David Brown||9/10||3582 days||2%|
|David Taylor||6/10||3583 days||2%|
|R Tearle||9/10||3587 days||2%|
|Helen Evans||6/10||3592 days||1%|
|Katherine and Pete Smal||9/10||3599 days||2%|
|Wouter Moui||8/10||3601 days||1%|
|Ben Akin-Smith||7/10||3603 days||1%|
|K & J Overton||9/10||3603 days||1%|
|Estel la Prado||9/10||3603 days||1%|
|Elise van Haastert||9/10||3608 days||1%|
|Geert Van Tittelboom||9/10||3613 days||1%|
|Janine Diehl||10/10||3614 days||1%|
|Daniel Hammersley||9/10||3614 days||1%|
|Becky Foley||10/10||3623 days||1%|
|Van den Borne||9/10||3623 days||1%|
|Angela Clarke||9/10||3624 days||1%|
|Liz Foxwell-Canning||10/10||3624 days||1%|
|Nataly Loewidt||9/10||3629 days||0%|
|Sue Haward||9/10||3632 days||0%|
|Christian Foerster||9/10||3637 days||0%|
|Ann Michle||9/10||3894 days||20%|
|Victoria Slater||8/10||3948 days||19%|
|Inbar Yizhar Barnea||10/10||3962 days||20%|
|Graeme + Jane Ryan||10/10||3964 days||20%|
|Peter Brown||8/10||3970 days||19%|
|David Hobson||10/10||3994 days||20%|
|Ross & Catherine Litherland||8/10||4015 days||19%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Routeburn Track does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.