Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Routeburn Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Routeburn Track

Valid Reviews

137 Valid Reviews

The Routeburn Track experience has a total of 138 reviews. There are 137 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 137 valid reviews:

Rating Count Percentage
10/10 59
43%
9/10 43
31%
8/10 26
19%
7/10 6
4%
6/10 2
1%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.80% Average

The raw data average (mean) for all the Routeburn Track valid reviews is 90.80% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

131 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 137 valid reviews, the experience has 131 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 131 face-to-face reviews:

Rating Count Percentage
10/10 55
42%
9/10 42
32%
8/10 25
19%
7/10 6
5%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.61% Average

The raw data average (mean) for all the Routeburn Track face-to-face reviews is 90.61% and is based on 131 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.30%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Jan Christoph 10/10 1703 days 100%
Dorothy and Graham Glen 10/10 1703 days 100%
Laura Kudo 8/10 1928 days 83%
Melanie and Pascal 10/10 1954 days 86%
Remy and Rebecca Mans 10/10 1957 days 86%
Holloway 10/10 1959 days 86%
Fi 8/10 1980 days 80%
Simon 10/10 2001 days 83%
Mikkel Thomassen 10/10 2052 days 81%
Jannika Cao 10/10 2052 days 81%
Kat 8/10 2053 days 76%
Austin Jurgensmeyer 10/10 2078 days 79%
Susan H 10/10 2095 days 78%
Hector 9/10 2283 days 68%
Carlos 9/10 2283 days 68%
Ivanova R 10/10 2284 days 68%
Jenna Kuittinen 7/10 2296 days 60%
Stephen Timko 10/10 2300 days 67%
Jeeyoung Kim 10/10 2302 days 67%
Marie 10/10 2304 days 67%
Szu-Yi Hsu 8/10 2306 days 63%
Chao Lai 9/10 2306 days 67%
Virginia Fradin 8/10 2306 days 63%
Dominique 10/10 2307 days 66%
Derick Trotter 9/10 2307 days 66%
Kathryn Nolan 10/10 2309 days 66%
Molly Bogeberg 10/10 2310 days 66%
Pierre Mathis 8/10 2312 days 62%
Judy 9/10 2314 days 66%
Lea Kisbye 7/10 2315 days 59%
Max 7/10 2317 days 59%
Manuel El-Amine 8/10 2318 days 62%
Bernardo Galeazzo 8/10 2322 days 62%
Kim 8/10 2326 days 62%
Stephanie Pope 9/10 2332 days 65%
Maike Santelmann 9/10 2334 days 65%
Remi Lopez 10/10 2335 days 65%
Yarden Oliva 10/10 2337 days 65%
Mia Gaynor 10/10 2338 days 65%
Lisa 8/10 2339 days 61%
Gonne Clasen 8/10 2359 days 60%
Samantha Heim 10/10 2388 days 62%
Iker Peeters 10/10 2407 days 61%
Ixtaso Roncal 10/10 2440 days 59%
Sue Strebe 8/10 2700 days 42%
Elisa Felising 10/10 2706 days 44%
David McIntosh 9/10 2717 days 44%
Dawn Mulligan 8/10 2723 days 41%
Karolina Gren 9/10 3016 days 27%
Moritz Lepple 9/10 3033 days 26%
Simon Galpin 8/10 3045 days 24%
Andreas Jung 9/10 3054 days 25%
Maria = Moller Hansen 10/10 3058 days 25%
Bjorn Houlberg 9/10 3058 days 25%
Marinette 9/10 3062 days 25%
Barbara 9/10 3062 days 25%
Natalie Boehm 10/10 3063 days 24%
Guillaim Terrangle 7/10 3063 days 22%
Anna Guzewiez 7/10 3066 days 21%
David Krasner 8/10 3072 days 22%
Daryl 10/10 3101 days 22%
Trish Pope 10/10 3110 days 22%
Philipp Haass 10/10 3115 days 22%
Christin Woelk 5/10 3376 days 4%
Audrey Ripoche 9/10 3388 days 6%
Stientje van den Heuvel 10/10 3398 days 6%
Tom Somers 10/10 3398 days 6%
Andy Cummins 10/10 3399 days 6%
Cervenka Jaroslav 10/10 3404 days 6%
Jitka Zenahlikova 10/10 3404 days 6%
Katey Justice 9/10 3407 days 5%
Kathryn Pisco 10/10 3418 days 5%
Mike Pisco 10/10 3418 days 5%
Patrick O'Connell 10/10 3422 days 5%
Helen and Ogi 10/10 3425 days 4%
Francis Runge 10/10 3426 days 4%
Peter Moederer 8/10 3429 days 3%
Tobias Sowade 9/10 3438 days 4%
Liam Day 8/10 3488 days 0%
Alexandra van den Brack 9/10 3499 days 0%
Katharina Pape 9/10 3500 days 0%
Debbie 10/10 3503 days 0%
Michael Neumann 10/10 3764 days 20%
Oliver Hardt 8/10 3766 days 19%
Val Phillips 10/10 3770 days 20%
D Esson 8/10 3771 days 19%
Hanna Clement 8/10 3771 days 19%
Keith Helen 10/10 3777 days 20%
Fleming Lauridsen 9/10 3786 days 20%
Siegfried Richter 8/10 3787 days 19%
Beeny 9/10 3787 days 20%
Carolin Haas 9/10 3787 days 20%
Vincent & Lian 9/10 3787 days 20%
Alan Findlay 10/10 3792 days 20%
Lynn Robinson 10/10 3798 days 20%
Francis Corrigan 10/10 3807 days 20%
Jackie & Ray 9/10 3819 days 20%
Alex 10/10 3837 days 20%
Rob O'Neill 9/10 4114 days 20%
David Brown 9/10 4116 days 20%
David Taylor 6/10 4117 days 15%
R Tearle 9/10 4121 days 20%
Helen Evans 6/10 4126 days 15%
Helen 9/10 4133 days 20%
Katherine and Pete Smal 9/10 4133 days 20%
Wouter Moui 8/10 4135 days 19%
Ben Akin-Smith 7/10 4137 days 18%
K & J Overton 9/10 4137 days 20%
Estel la Prado 9/10 4137 days 20%
Elise van Haastert 9/10 4142 days 20%
Geert Van Tittelboom 9/10 4147 days 20%
Carmel 10/10 4147 days 20%
Janine Diehl 10/10 4148 days 20%
Daniel Hammersley 9/10 4148 days 20%
Becky Foley 10/10 4157 days 20%
Van den Borne 9/10 4157 days 20%
Angela Clarke 9/10 4158 days 20%
Liz Foxwell-Canning 10/10 4158 days 20%
Nataly Loewidt 9/10 4163 days 20%
Sue Haward 9/10 4166 days 20%
Christian Foerster 9/10 4171 days 20%
dollimyxture 10/10 4202 days 20%
mnm 9/10 4202 days 20%
Ann Michle 9/10 4428 days 20%
Victoria Slater 8/10 4482 days 19%
Margie 10/10 4486 days 20%
Inbar Yizhar Barnea 10/10 4496 days 20%
Graeme + Jane Ryan 10/10 4498 days 20%
Peter Brown 8/10 4504 days 19%
David Hobson 10/10 4528 days 20%
Ross & Catherine Litherland 8/10 4549 days 19%
Primavesi 10/10 4610 days 20%
Tim_P 8/10 4839 days 19%
Thomas1646 10/10 4849 days 20%
JuergenSchnitzer 10/10 4858 days 20%
Gillian 9/10 4862 days 20%
Mette 9/10 4886 days 20%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Routeburn Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

91%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.