Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Routeburn Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Routeburn Track

Valid Reviews

137 Valid Reviews

The Routeburn Track experience has a total of 138 reviews. There are 137 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 137 valid reviews:

Rating Count Percentage
10/10 59
43%
9/10 43
31%
8/10 26
19%
7/10 6
4%
6/10 2
1%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.80% Average

The raw data average (mean) for all the Routeburn Track valid reviews is 90.80% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

131 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 137 valid reviews, the experience has 131 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 131 face-to-face reviews:

Rating Count Percentage
10/10 55
42%
9/10 42
32%
8/10 25
19%
7/10 6
5%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.61% Average

The raw data average (mean) for all the Routeburn Track face-to-face reviews is 90.61% and is based on 131 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.92%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Jan Christoph 10/10 814 days true 17.51 100%
Dorothy and Graham Glen 10/10 814 days true 17.51 100%
Laura Kudo 8/10 1039 days true 5.22 30%
Melanie and Pascal 10/10 1065 days true 5.14 29%
Remy and Rebecca Mans 10/10 1068 days true 5.12 29%
Holloway 10/10 1070 days true 5.1 29%
Fi 8/10 1091 days true 4.75 27%
Simon 10/10 1112 days true 4.97 28%
Mikkel Thomassen 10/10 1163 days true 4.87 28%
Jannika Cao 10/10 1163 days true 4.87 28%
Kat 8/10 1164 days true 4.62 26%
Austin Jurgensmeyer 10/10 1189 days true 4.82 28%
Susan H 10/10 1206 days 4.78 27%
Hector 9/10 1394 days true 4.41 25%
Carlos 9/10 1394 days true 4.41 25%
Ivanova R 10/10 1395 days true 4.41 25%
Jenna Kuittinen 7/10 1407 days true 3.99 23%
Stephen Timko 10/10 1411 days true 4.38 25%
Jeeyoung Kim 10/10 1413 days true 4.38 25%
Marie 10/10 1415 days true 4.37 25%
Szu-Yi Hsu 8/10 1417 days true 4.15 24%
Chao Lai 9/10 1417 days true 4.37 25%
Virginia Fradin 8/10 1417 days true 4.15 24%
Dominique 10/10 1418 days true 4.37 25%
Derick Trotter 9/10 1418 days true 4.37 25%
Kathryn Nolan 10/10 1420 days true 4.36 25%
Molly Bogeberg 10/10 1421 days true 4.36 25%
Pierre Mathis 8/10 1423 days true 4.14 24%
Judy 9/10 1425 days true 4.35 25%
Lea Kisbye 7/10 1426 days true 3.96 23%
Max 7/10 1428 days true 3.96 23%
Manuel El-Amine 8/10 1429 days true 4.13 24%
Bernardo Galeazzo 8/10 1433 days 4.12 24%
Kim 8/10 1437 days true 4.11 23%
Stephanie Pope 9/10 1443 days true 4.32 25%
Maike Santelmann 9/10 1445 days true 4.32 25%
Remi Lopez 10/10 1446 days true 4.31 25%
Yarden Oliva 10/10 1448 days true 4.31 25%
Mia Gaynor 10/10 1449 days true 4.31 25%
Lisa 8/10 1450 days true 4.09 23%
Gonne Clasen 8/10 1470 days true 4.05 23%
Samantha Heim 10/10 1499 days true 4.21 24%
Iker Peeters 10/10 1518 days true 4.17 24%
Ixtaso Roncal 10/10 1551 days 4.11 23%
Sue Strebe 8/10 1811 days true 3.42 20%
Elisa Felising 10/10 1817 days true 3.59 20%
David McIntosh 9/10 1828 days true 3.57 20%
Dawn Mulligan 8/10 1834 days true 3.38 19%
Karolina Gren 9/10 2127 days true 2.98 17%
Moritz Lepple 9/10 2144 days true 2.95 17%
Simon Galpin 8/10 2156 days true 2.78 16%
Andreas Jung 9/10 2165 days true 2.91 17%
Maria = Moller Hansen 10/10 2169 days true 2.9 17%
Bjorn Houlberg 9/10 2169 days true 2.9 17%
Marinette 9/10 2173 days true 2.89 17%
Barbara 9/10 2173 days true 2.89 17%
Natalie Boehm 10/10 2174 days true 2.89 16%
Guillaim Terrangle 7/10 2174 days true 2.63 15%
Anna Guzewiez 7/10 2177 days true 2.62 15%
David Krasner 8/10 2183 days true 2.73 16%
Daryl 10/10 2212 days true 2.81 16%
Trish Pope 10/10 2221 days true 2.8 16%
Philipp Haass 10/10 2226 days true 2.79 16%
Christin Woelk 5/10 2487 days true 1.84 11%
Audrey Ripoche 9/10 2499 days true 2.25 13%
Stientje van den Heuvel 10/10 2509 days true 2.23 13%
Tom Somers 10/10 2509 days true 2.23 13%
Andy Cummins 10/10 2510 days true 2.23 13%
Cervenka Jaroslav 10/10 2515 days true 2.22 13%
Jitka Zenahlikova 10/10 2515 days true 2.22 13%
Katey Justice 9/10 2518 days true 2.22 13%
Kathryn Pisco 10/10 2529 days true 2.19 13%
Mike Pisco 10/10 2529 days true 2.19 13%
Patrick O'Connell 10/10 2533 days true 2.19 12%
Helen and Ogi 10/10 2536 days true 2.18 12%
Francis Runge 10/10 2537 days true 2.18 12%
Peter Moederer 8/10 2540 days true 2.06 12%
Tobias Sowade 9/10 2549 days true 2.15 12%
Liam Day 8/10 2599 days true 1.95 11%
Alexandra van den Brack 9/10 2610 days true 2.04 12%
Katharina Pape 9/10 2611 days true 2.03 12%
Debbie 10/10 2614 days true 2.03 12%
Michael Neumann 10/10 2875 days true 1.52 9%
Oliver Hardt 8/10 2877 days true 1.44 8%
Val Phillips 10/10 2881 days true 1.5 9%
D Esson 8/10 2882 days true 1.43 8%
Hanna Clement 8/10 2882 days true 1.43 8%
Keith Helen 10/10 2888 days true 1.49 9%
Fleming Lauridsen 9/10 2897 days true 1.47 8%
Siegfried Richter 8/10 2898 days true 1.4 8%
Beeny 9/10 2898 days true 1.47 8%
Carolin Haas 9/10 2898 days true 1.47 8%
Vincent & Lian 9/10 2898 days true 1.47 8%
Alan Findlay 10/10 2903 days true 1.46 8%
Lynn Robinson 10/10 2909 days true 1.45 8%
Francis Corrigan 10/10 2918 days true 1.43 8%
Jackie & Ray 9/10 2930 days true 1.41 8%
Alex 10/10 2948 days 1.37 8%
Rob O'Neill 9/10 3225 days true 0.83 5%
David Brown 9/10 3227 days true 0.83 5%
David Taylor 6/10 3228 days true 0.69 4%
R Tearle 9/10 3232 days true 0.82 5%
Helen Evans 6/10 3237 days true 0.67 4%
Helen 9/10 3244 days true 0.79 5%
Katherine and Pete Smal 9/10 3244 days true 0.79 5%
Wouter Moui 8/10 3246 days true 0.75 4%
Ben Akin-Smith 7/10 3248 days true 0.72 4%
K & J Overton 9/10 3248 days true 0.79 4%
Estel la Prado 9/10 3248 days true 0.79 4%
Elise van Haastert 9/10 3253 days true 0.78 4%
Geert Van Tittelboom 9/10 3258 days true 0.77 4%
Carmel 10/10 3258 days true 0.77 4%
Janine Diehl 10/10 3259 days true 0.77 4%
Daniel Hammersley 9/10 3259 days true 0.77 4%
Becky Foley 10/10 3268 days true 0.75 4%
Van den Borne 9/10 3268 days true 0.75 4%
Angela Clarke 9/10 3269 days true 0.75 4%
Liz Foxwell-Canning 10/10 3269 days true 0.75 4%
Nataly Loewidt 9/10 3274 days true 0.74 4%
Sue Haward 9/10 3277 days true 0.73 4%
Christian Foerster 9/10 3282 days true 0.72 4%
dollimyxture 10/10 3313 days 0.66 4%
mnm 9/10 3313 days 0.66 4%
Ann Michle 9/10 3539 days true 0.22 1%
Victoria Slater 8/10 3593 days true 0.11 1%
Margie 10/10 3597 days true 0.1 1%
Inbar Yizhar Barnea 10/10 3607 days true 0.08 0%
Graeme + Jane Ryan 10/10 3609 days true 0.08 0%
Peter Brown 8/10 3615 days true 0.07 0%
David Hobson 10/10 3639 days true 0.02 0%
Ross & Catherine Litherland 8/10 3660 days true 0.0 0%
Primavesi 10/10 3721 days true 0.0 0%
Tim_P 8/10 3950 days true 0.0 0%
Thomas1646 10/10 3960 days true 0.0 0%
JuergenSchnitzer 10/10 3969 days true 0.0 0%
Gillian 9/10 3973 days true 0.0 0%
Mette 9/10 3997 days true 0.0 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Routeburn Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

92%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.