Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Routeburn Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Routeburn Track

Valid Reviews

137 Valid Reviews

The Routeburn Track experience has a total of 138 reviews. There are 137 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 137 valid reviews:

Rating Count Percentage
10/10 59
43%
9/10 43
31%
8/10 26
19%
7/10 6
4%
6/10 2
1%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.80% Average

The raw data average (mean) for all the Routeburn Track valid reviews is 90.80% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

131 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 137 valid reviews, the experience has 131 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 131 face-to-face reviews:

Rating Count Percentage
10/10 55
42%
9/10 42
32%
8/10 25
19%
7/10 6
5%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.61% Average

The raw data average (mean) for all the Routeburn Track face-to-face reviews is 90.61% and is based on 131 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.29%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Jan Christoph 10/10 1359 days 100%
Dorothy and Graham Glen 10/10 1359 days 100%
Laura Kudo 8/10 1584 days 85%
Melanie and Pascal 10/10 1610 days 88%
Remy and Rebecca Mans 10/10 1613 days 88%
Holloway 10/10 1615 days 88%
Fi 8/10 1636 days 82%
Simon 10/10 1657 days 86%
Mikkel Thomassen 10/10 1708 days 84%
Jannika Cao 10/10 1708 days 84%
Kat 8/10 1709 days 79%
Austin Jurgensmeyer 10/10 1734 days 82%
Susan H 10/10 1751 days 82%
Hector 9/10 1939 days 73%
Carlos 9/10 1939 days 73%
Ivanova R 10/10 1940 days 73%
Jenna Kuittinen 7/10 1952 days 65%
Stephen Timko 10/10 1956 days 72%
Jeeyoung Kim 10/10 1958 days 72%
Marie 10/10 1960 days 72%
Szu-Yi Hsu 8/10 1962 days 68%
Chao Lai 9/10 1962 days 72%
Virginia Fradin 8/10 1962 days 68%
Dominique 10/10 1963 days 72%
Derick Trotter 9/10 1963 days 72%
Kathryn Nolan 10/10 1965 days 72%
Molly Bogeberg 10/10 1966 days 72%
Pierre Mathis 8/10 1968 days 68%
Judy 9/10 1970 days 71%
Lea Kisbye 7/10 1971 days 64%
Max 7/10 1973 days 64%
Manuel El-Amine 8/10 1974 days 67%
Bernardo Galeazzo 8/10 1978 days 67%
Kim 8/10 1982 days 67%
Stephanie Pope 9/10 1988 days 71%
Maike Santelmann 9/10 1990 days 70%
Remi Lopez 10/10 1991 days 70%
Yarden Oliva 10/10 1993 days 70%
Mia Gaynor 10/10 1994 days 70%
Lisa 8/10 1995 days 66%
Gonne Clasen 8/10 2015 days 65%
Samantha Heim 10/10 2044 days 68%
Iker Peeters 10/10 2063 days 67%
Ixtaso Roncal 10/10 2096 days 65%
Sue Strebe 8/10 2356 days 50%
Elisa Felising 10/10 2362 days 53%
David McIntosh 9/10 2373 days 52%
Dawn Mulligan 8/10 2379 days 49%
Karolina Gren 9/10 2672 days 38%
Moritz Lepple 9/10 2689 days 38%
Simon Galpin 8/10 2701 days 35%
Andreas Jung 9/10 2710 days 37%
Maria = Moller Hansen 10/10 2714 days 37%
Bjorn Houlberg 9/10 2714 days 37%
Marinette 9/10 2718 days 36%
Barbara 9/10 2718 days 36%
Natalie Boehm 10/10 2719 days 36%
Guillaim Terrangle 7/10 2719 days 32%
Anna Guzewiez 7/10 2722 days 32%
David Krasner 8/10 2728 days 34%
Daryl 10/10 2757 days 34%
Trish Pope 10/10 2766 days 34%
Philipp Haass 10/10 2771 days 34%
Christin Woelk 5/10 3032 days 16%
Audrey Ripoche 9/10 3044 days 21%
Stientje van den Heuvel 10/10 3054 days 21%
Tom Somers 10/10 3054 days 21%
Andy Cummins 10/10 3055 days 21%
Cervenka Jaroslav 10/10 3060 days 20%
Jitka Zenahlikova 10/10 3060 days 20%
Katey Justice 9/10 3063 days 20%
Kathryn Pisco 10/10 3074 days 20%
Mike Pisco 10/10 3074 days 20%
Patrick O'Connell 10/10 3078 days 19%
Helen and Ogi 10/10 3081 days 19%
Francis Runge 10/10 3082 days 19%
Peter Moederer 8/10 3085 days 18%
Tobias Sowade 9/10 3094 days 19%
Liam Day 8/10 3144 days 15%
Alexandra van den Brack 9/10 3155 days 16%
Katharina Pape 9/10 3156 days 16%
Debbie 10/10 3159 days 16%
Michael Neumann 10/10 3420 days 3%
Oliver Hardt 8/10 3422 days 3%
Val Phillips 10/10 3426 days 3%
D Esson 8/10 3427 days 3%
Hanna Clement 8/10 3427 days 3%
Keith Helen 10/10 3433 days 3%
Fleming Lauridsen 9/10 3442 days 2%
Siegfried Richter 8/10 3443 days 2%
Beeny 9/10 3443 days 2%
Carolin Haas 9/10 3443 days 2%
Vincent & Lian 9/10 3443 days 2%
Alan Findlay 10/10 3448 days 2%
Lynn Robinson 10/10 3454 days 2%
Francis Corrigan 10/10 3463 days 1%
Jackie & Ray 9/10 3475 days 1%
Alex 10/10 3493 days 0%
Rob O'Neill 9/10 3770 days 17%
David Brown 9/10 3772 days 17%
David Taylor 6/10 3773 days 13%
R Tearle 9/10 3777 days 17%
Helen Evans 6/10 3782 days 13%
Helen 9/10 3789 days 17%
Katherine and Pete Smal 9/10 3789 days 17%
Wouter Moui 8/10 3791 days 15%
Ben Akin-Smith 7/10 3793 days 14%
K & J Overton 9/10 3793 days 17%
Estel la Prado 9/10 3793 days 17%
Elise van Haastert 9/10 3798 days 17%
Geert Van Tittelboom 9/10 3803 days 17%
Carmel 10/10 3803 days 17%
Janine Diehl 10/10 3804 days 17%
Daniel Hammersley 9/10 3804 days 17%
Becky Foley 10/10 3813 days 17%
Van den Borne 9/10 3813 days 17%
Angela Clarke 9/10 3814 days 17%
Liz Foxwell-Canning 10/10 3814 days 17%
Nataly Loewidt 9/10 3819 days 17%
Sue Haward 9/10 3822 days 17%
Christian Foerster 9/10 3827 days 17%
dollimyxture 10/10 3858 days 17%
mnm 9/10 3858 days 17%
Ann Michle 9/10 4084 days 17%
Victoria Slater 8/10 4138 days 15%
Margie 10/10 4142 days 17%
Inbar Yizhar Barnea 10/10 4152 days 17%
Graeme + Jane Ryan 10/10 4154 days 17%
Peter Brown 8/10 4160 days 15%
David Hobson 10/10 4184 days 17%
Ross & Catherine Litherland 8/10 4205 days 15%
Primavesi 10/10 4266 days 17%
Tim_P 8/10 4495 days 15%
Thomas1646 10/10 4505 days 17%
JuergenSchnitzer 10/10 4514 days 17%
Gillian 9/10 4518 days 17%
Mette 9/10 4542 days 17%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Routeburn Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

91%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.