Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Routeburn Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Routeburn Track

Valid Reviews

137 Valid Reviews

The Routeburn Track experience has a total of 138 reviews. There are 137 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 137 valid reviews:

Rating Count Percentage
10/10 59
43%
9/10 43
31%
8/10 26
19%
7/10 6
4%
6/10 2
1%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.80% Average

The raw data average (mean) for all the Routeburn Track valid reviews is 90.80% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

131 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 137 valid reviews, the experience has 131 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 131 face-to-face reviews:

Rating Count Percentage
10/10 55
42%
9/10 42
32%
8/10 25
19%
7/10 6
5%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.61% Average

The raw data average (mean) for all the Routeburn Track face-to-face reviews is 90.61% and is based on 131 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.31%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Jan Christoph 10/10 1258 days 100%
Dorothy and Graham Glen 10/10 1258 days 100%
Laura Kudo 8/10 1483 days 84%
Melanie and Pascal 10/10 1509 days 88%
Remy and Rebecca Mans 10/10 1512 days 88%
Holloway 10/10 1514 days 88%
Fi 8/10 1535 days 82%
Simon 10/10 1556 days 86%
Mikkel Thomassen 10/10 1607 days 84%
Jannika Cao 10/10 1607 days 84%
Kat 8/10 1608 days 79%
Austin Jurgensmeyer 10/10 1633 days 82%
Susan H 10/10 1650 days 82%
Hector 9/10 1838 days 73%
Carlos 9/10 1838 days 73%
Ivanova R 10/10 1839 days 73%
Jenna Kuittinen 7/10 1851 days 65%
Stephen Timko 10/10 1855 days 72%
Jeeyoung Kim 10/10 1857 days 72%
Marie 10/10 1859 days 72%
Szu-Yi Hsu 8/10 1861 days 68%
Chao Lai 9/10 1861 days 72%
Virginia Fradin 8/10 1861 days 68%
Dominique 10/10 1862 days 72%
Derick Trotter 9/10 1862 days 72%
Kathryn Nolan 10/10 1864 days 72%
Molly Bogeberg 10/10 1865 days 72%
Pierre Mathis 8/10 1867 days 67%
Judy 9/10 1869 days 71%
Lea Kisbye 7/10 1870 days 64%
Max 7/10 1872 days 64%
Manuel El-Amine 8/10 1873 days 67%
Bernardo Galeazzo 8/10 1877 days 67%
Kim 8/10 1881 days 67%
Stephanie Pope 9/10 1887 days 71%
Maike Santelmann 9/10 1889 days 70%
Remi Lopez 10/10 1890 days 70%
Yarden Oliva 10/10 1892 days 70%
Mia Gaynor 10/10 1893 days 70%
Lisa 8/10 1894 days 66%
Gonne Clasen 8/10 1914 days 65%
Samantha Heim 10/10 1943 days 68%
Iker Peeters 10/10 1962 days 67%
Ixtaso Roncal 10/10 1995 days 65%
Sue Strebe 8/10 2255 days 50%
Elisa Felising 10/10 2261 days 53%
David McIntosh 9/10 2272 days 52%
Dawn Mulligan 8/10 2278 days 49%
Karolina Gren 9/10 2571 days 38%
Moritz Lepple 9/10 2588 days 38%
Simon Galpin 8/10 2600 days 35%
Andreas Jung 9/10 2609 days 37%
Maria = Moller Hansen 10/10 2613 days 37%
Bjorn Houlberg 9/10 2613 days 37%
Marinette 9/10 2617 days 36%
Barbara 9/10 2617 days 36%
Natalie Boehm 10/10 2618 days 36%
Guillaim Terrangle 7/10 2618 days 32%
Anna Guzewiez 7/10 2621 days 32%
David Krasner 8/10 2627 days 33%
Daryl 10/10 2656 days 34%
Trish Pope 10/10 2665 days 34%
Philipp Haass 10/10 2670 days 34%
Christin Woelk 5/10 2931 days 15%
Audrey Ripoche 9/10 2943 days 21%
Stientje van den Heuvel 10/10 2953 days 21%
Tom Somers 10/10 2953 days 21%
Andy Cummins 10/10 2954 days 21%
Cervenka Jaroslav 10/10 2959 days 20%
Jitka Zenahlikova 10/10 2959 days 20%
Katey Justice 9/10 2962 days 20%
Kathryn Pisco 10/10 2973 days 20%
Mike Pisco 10/10 2973 days 20%
Patrick O'Connell 10/10 2977 days 19%
Helen and Ogi 10/10 2980 days 19%
Francis Runge 10/10 2981 days 19%
Peter Moederer 8/10 2984 days 18%
Tobias Sowade 9/10 2993 days 19%
Liam Day 8/10 3043 days 15%
Alexandra van den Brack 9/10 3054 days 16%
Katharina Pape 9/10 3055 days 16%
Debbie 10/10 3058 days 16%
Michael Neumann 10/10 3319 days 3%
Oliver Hardt 8/10 3321 days 3%
Val Phillips 10/10 3325 days 3%
D Esson 8/10 3326 days 2%
Hanna Clement 8/10 3326 days 2%
Keith Helen 10/10 3332 days 3%
Fleming Lauridsen 9/10 3341 days 2%
Siegfried Richter 8/10 3342 days 2%
Beeny 9/10 3342 days 2%
Carolin Haas 9/10 3342 days 2%
Vincent & Lian 9/10 3342 days 2%
Alan Findlay 10/10 3347 days 2%
Lynn Robinson 10/10 3353 days 2%
Francis Corrigan 10/10 3362 days 1%
Jackie & Ray 9/10 3374 days 1%
Alex 10/10 3392 days 0%
Rob O'Neill 9/10 3669 days 12%
David Brown 9/10 3671 days 12%
David Taylor 6/10 3672 days 8%
R Tearle 9/10 3676 days 12%
Helen Evans 6/10 3681 days 8%
Helen 9/10 3688 days 12%
Katherine and Pete Smal 9/10 3688 days 12%
Wouter Moui 8/10 3690 days 11%
Ben Akin-Smith 7/10 3692 days 10%
K & J Overton 9/10 3692 days 12%
Estel la Prado 9/10 3692 days 12%
Elise van Haastert 9/10 3697 days 12%
Geert Van Tittelboom 9/10 3702 days 12%
Carmel 10/10 3702 days 12%
Janine Diehl 10/10 3703 days 12%
Daniel Hammersley 9/10 3703 days 12%
Becky Foley 10/10 3712 days 12%
Van den Borne 9/10 3712 days 12%
Angela Clarke 9/10 3713 days 12%
Liz Foxwell-Canning 10/10 3713 days 12%
Nataly Loewidt 9/10 3718 days 12%
Sue Haward 9/10 3721 days 12%
Christian Foerster 9/10 3726 days 12%
dollimyxture 10/10 3757 days 12%
mnm 9/10 3757 days 12%
Ann Michle 9/10 3983 days 12%
Victoria Slater 8/10 4037 days 11%
Margie 10/10 4041 days 12%
Inbar Yizhar Barnea 10/10 4051 days 12%
Graeme + Jane Ryan 10/10 4053 days 12%
Peter Brown 8/10 4059 days 11%
David Hobson 10/10 4083 days 12%
Ross & Catherine Litherland 8/10 4104 days 11%
Primavesi 10/10 4165 days 12%
Tim_P 8/10 4394 days 11%
Thomas1646 10/10 4404 days 12%
JuergenSchnitzer 10/10 4413 days 12%
Gillian 9/10 4417 days 12%
Mette 9/10 4441 days 12%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Routeburn Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

91%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.