Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Routeburn Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Routeburn Track

Valid Reviews

137 Valid Reviews

The Routeburn Track experience has a total of 138 reviews. There are 137 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 137 valid reviews:

Rating Count Percentage
10/10 59
43%
9/10 43
31%
8/10 26
19%
7/10 6
4%
6/10 2
1%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.80% Average

The raw data average (mean) for all the Routeburn Track valid reviews is 90.80% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

131 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 137 valid reviews, the experience has 131 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 131 face-to-face reviews:

Rating Count Percentage
10/10 55
42%
9/10 42
32%
8/10 25
19%
7/10 6
5%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.61% Average

The raw data average (mean) for all the Routeburn Track face-to-face reviews is 90.61% and is based on 131 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.58%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Jan Christoph 10/10 937 days true 8.96 100%
Dorothy and Graham Glen 10/10 937 days true 8.96 100%
Laura Kudo 8/10 1162 days true 4.63 52%
Melanie and Pascal 10/10 1188 days true 4.82 54%
Remy and Rebecca Mans 10/10 1191 days true 4.81 54%
Holloway 10/10 1193 days true 4.81 54%
Fi 8/10 1214 days true 4.53 51%
Simon 10/10 1235 days true 4.73 53%
Mikkel Thomassen 10/10 1286 days true 4.63 52%
Jannika Cao 10/10 1286 days true 4.63 52%
Kat 8/10 1287 days true 4.39 49%
Austin Jurgensmeyer 10/10 1312 days true 4.58 51%
Susan H 10/10 1329 days 4.54 51%
Hector 9/10 1517 days true 4.17 47%
Carlos 9/10 1517 days true 4.17 47%
Ivanova R 10/10 1518 days true 4.17 47%
Jenna Kuittinen 7/10 1530 days true 3.78 42%
Stephen Timko 10/10 1534 days true 4.14 46%
Jeeyoung Kim 10/10 1536 days true 4.14 46%
Marie 10/10 1538 days true 4.13 46%
Szu-Yi Hsu 8/10 1540 days true 3.92 44%
Chao Lai 9/10 1540 days true 4.13 46%
Virginia Fradin 8/10 1540 days true 3.92 44%
Dominique 10/10 1541 days true 4.13 46%
Derick Trotter 9/10 1541 days true 4.13 46%
Kathryn Nolan 10/10 1543 days true 4.12 46%
Molly Bogeberg 10/10 1544 days true 4.12 46%
Pierre Mathis 8/10 1546 days true 3.91 44%
Judy 9/10 1548 days true 4.11 46%
Lea Kisbye 7/10 1549 days true 3.74 42%
Max 7/10 1551 days true 3.74 42%
Manuel El-Amine 8/10 1552 days true 3.9 44%
Bernardo Galeazzo 8/10 1556 days 3.89 43%
Kim 8/10 1560 days true 3.89 43%
Stephanie Pope 9/10 1566 days true 4.08 46%
Maike Santelmann 9/10 1568 days true 4.07 45%
Remi Lopez 10/10 1569 days true 4.07 45%
Yarden Oliva 10/10 1571 days true 4.07 45%
Mia Gaynor 10/10 1572 days true 4.07 45%
Lisa 8/10 1573 days true 3.86 43%
Gonne Clasen 8/10 1593 days true 3.82 43%
Samantha Heim 10/10 1622 days true 3.97 44%
Iker Peeters 10/10 1641 days true 3.93 44%
Ixtaso Roncal 10/10 1674 days 3.87 43%
Sue Strebe 8/10 1934 days true 3.19 36%
Elisa Felising 10/10 1940 days true 3.35 37%
David McIntosh 9/10 1951 days true 3.32 37%
Dawn Mulligan 8/10 1957 days true 3.15 35%
Karolina Gren 9/10 2250 days true 2.74 31%
Moritz Lepple 9/10 2267 days true 2.71 30%
Simon Galpin 8/10 2279 days true 2.55 28%
Andreas Jung 9/10 2288 days true 2.67 30%
Maria = Moller Hansen 10/10 2292 days true 2.66 30%
Bjorn Houlberg 9/10 2292 days true 2.66 30%
Marinette 9/10 2296 days true 2.65 30%
Barbara 9/10 2296 days true 2.65 30%
Natalie Boehm 10/10 2297 days true 2.65 30%
Guillaim Terrangle 7/10 2297 days true 2.41 27%
Anna Guzewiez 7/10 2300 days true 2.4 27%
David Krasner 8/10 2306 days true 2.5 28%
Daryl 10/10 2335 days true 2.57 29%
Trish Pope 10/10 2344 days true 2.56 29%
Philipp Haass 10/10 2349 days true 2.55 28%
Christin Woelk 5/10 2610 days true 1.65 18%
Audrey Ripoche 9/10 2622 days true 2.01 22%
Stientje van den Heuvel 10/10 2632 days true 1.99 22%
Tom Somers 10/10 2632 days true 1.99 22%
Andy Cummins 10/10 2633 days true 1.99 22%
Cervenka Jaroslav 10/10 2638 days true 1.98 22%
Jitka Zenahlikova 10/10 2638 days true 1.98 22%
Katey Justice 9/10 2641 days true 1.97 22%
Kathryn Pisco 10/10 2652 days true 1.95 22%
Mike Pisco 10/10 2652 days true 1.95 22%
Patrick O'Connell 10/10 2656 days true 1.95 22%
Helen and Ogi 10/10 2659 days true 1.94 22%
Francis Runge 10/10 2660 days true 1.94 22%
Peter Moederer 8/10 2663 days true 1.83 20%
Tobias Sowade 9/10 2672 days true 1.91 21%
Liam Day 8/10 2722 days true 1.73 19%
Alexandra van den Brack 9/10 2733 days true 1.79 20%
Katharina Pape 9/10 2734 days true 1.79 20%
Debbie 10/10 2737 days true 1.79 20%
Michael Neumann 10/10 2998 days true 1.28 14%
Oliver Hardt 8/10 3000 days true 1.21 13%
Val Phillips 10/10 3004 days true 1.26 14%
D Esson 8/10 3005 days true 1.2 13%
Hanna Clement 8/10 3005 days true 1.2 13%
Keith Helen 10/10 3011 days true 1.25 14%
Fleming Lauridsen 9/10 3020 days true 1.23 14%
Siegfried Richter 8/10 3021 days true 1.17 13%
Beeny 9/10 3021 days true 1.23 14%
Carolin Haas 9/10 3021 days true 1.23 14%
Vincent & Lian 9/10 3021 days true 1.23 14%
Alan Findlay 10/10 3026 days true 1.22 14%
Lynn Robinson 10/10 3032 days true 1.21 14%
Francis Corrigan 10/10 3041 days true 1.19 13%
Jackie & Ray 9/10 3053 days true 1.17 13%
Alex 10/10 3071 days 1.13 13%
Rob O'Neill 9/10 3348 days true 0.59 7%
David Brown 9/10 3350 days true 0.59 7%
David Taylor 6/10 3351 days true 0.49 5%
R Tearle 9/10 3355 days true 0.58 6%
Helen Evans 6/10 3360 days true 0.47 5%
Helen 9/10 3367 days true 0.55 6%
Katherine and Pete Smal 9/10 3367 days true 0.55 6%
Wouter Moui 8/10 3369 days true 0.52 6%
Ben Akin-Smith 7/10 3371 days true 0.5 6%
K & J Overton 9/10 3371 days true 0.55 6%
Estel la Prado 9/10 3371 days true 0.55 6%
Elise van Haastert 9/10 3376 days true 0.54 6%
Geert Van Tittelboom 9/10 3381 days true 0.53 6%
Carmel 10/10 3381 days true 0.53 6%
Janine Diehl 10/10 3382 days true 0.52 6%
Daniel Hammersley 9/10 3382 days true 0.52 6%
Becky Foley 10/10 3391 days true 0.51 6%
Van den Borne 9/10 3391 days true 0.51 6%
Angela Clarke 9/10 3392 days true 0.5 6%
Liz Foxwell-Canning 10/10 3392 days true 0.5 6%
Nataly Loewidt 9/10 3397 days true 0.5 6%
Sue Haward 9/10 3400 days true 0.49 5%
Christian Foerster 9/10 3405 days true 0.48 5%
dollimyxture 10/10 3436 days 0.42 5%
mnm 9/10 3436 days 0.42 5%
Ann Michle 9/10 3662 days true 0.0 0%
Victoria Slater 8/10 3716 days true 0.0 0%
Margie 10/10 3720 days true 0.0 0%
Inbar Yizhar Barnea 10/10 3730 days true 0.0 0%
Graeme + Jane Ryan 10/10 3732 days true 0.0 0%
Peter Brown 8/10 3738 days true 0.0 0%
David Hobson 10/10 3762 days true 0.0 0%
Ross & Catherine Litherland 8/10 3783 days true 0.0 0%
Primavesi 10/10 3844 days true 0.0 0%
Tim_P 8/10 4073 days true 0.0 0%
Thomas1646 10/10 4083 days true 0.0 0%
JuergenSchnitzer 10/10 4092 days true 0.0 0%
Gillian 9/10 4096 days true 0.0 0%
Mette 9/10 4120 days true 0.0 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Routeburn Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

92%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.