Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Routeburn Track.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
137 Valid Reviews
The Routeburn Track experience has a total of 138 reviews. There are 137 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 137 valid reviews:
The raw data average (mean) for all the Routeburn Track valid reviews is 90.80% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
131 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 137 valid reviews, the experience has 131 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 131 face-to-face reviews:
The raw data average (mean) for all the Routeburn Track face-to-face reviews is 90.61% and is based on 131 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Jan Christoph||10/10||1258 days||100%|
|Dorothy and Graham Glen||10/10||1258 days||100%|
|Laura Kudo||8/10||1483 days||84%|
|Melanie and Pascal||10/10||1509 days||88%|
|Remy and Rebecca Mans||10/10||1512 days||88%|
|Mikkel Thomassen||10/10||1607 days||84%|
|Jannika Cao||10/10||1607 days||84%|
|Austin Jurgensmeyer||10/10||1633 days||82%|
|Susan H||10/10||1650 days||82%|
|Ivanova R||10/10||1839 days||73%|
|Jenna Kuittinen||7/10||1851 days||65%|
|Stephen Timko||10/10||1855 days||72%|
|Jeeyoung Kim||10/10||1857 days||72%|
|Szu-Yi Hsu||8/10||1861 days||68%|
|Chao Lai||9/10||1861 days||72%|
|Virginia Fradin||8/10||1861 days||68%|
|Derick Trotter||9/10||1862 days||72%|
|Kathryn Nolan||10/10||1864 days||72%|
|Molly Bogeberg||10/10||1865 days||72%|
|Pierre Mathis||8/10||1867 days||67%|
|Lea Kisbye||7/10||1870 days||64%|
|Manuel El-Amine||8/10||1873 days||67%|
|Bernardo Galeazzo||8/10||1877 days||67%|
|Stephanie Pope||9/10||1887 days||71%|
|Maike Santelmann||9/10||1889 days||70%|
|Remi Lopez||10/10||1890 days||70%|
|Yarden Oliva||10/10||1892 days||70%|
|Mia Gaynor||10/10||1893 days||70%|
|Gonne Clasen||8/10||1914 days||65%|
|Samantha Heim||10/10||1943 days||68%|
|Iker Peeters||10/10||1962 days||67%|
|Ixtaso Roncal||10/10||1995 days||65%|
|Sue Strebe||8/10||2255 days||50%|
|Elisa Felising||10/10||2261 days||53%|
|David McIntosh||9/10||2272 days||52%|
|Dawn Mulligan||8/10||2278 days||49%|
|Karolina Gren||9/10||2571 days||38%|
|Moritz Lepple||9/10||2588 days||38%|
|Simon Galpin||8/10||2600 days||35%|
|Andreas Jung||9/10||2609 days||37%|
|Maria = Moller Hansen||10/10||2613 days||37%|
|Bjorn Houlberg||9/10||2613 days||37%|
|Natalie Boehm||10/10||2618 days||36%|
|Guillaim Terrangle||7/10||2618 days||32%|
|Anna Guzewiez||7/10||2621 days||32%|
|David Krasner||8/10||2627 days||33%|
|Trish Pope||10/10||2665 days||34%|
|Philipp Haass||10/10||2670 days||34%|
|Christin Woelk||5/10||2931 days||15%|
|Audrey Ripoche||9/10||2943 days||21%|
|Stientje van den Heuvel||10/10||2953 days||21%|
|Tom Somers||10/10||2953 days||21%|
|Andy Cummins||10/10||2954 days||21%|
|Cervenka Jaroslav||10/10||2959 days||20%|
|Jitka Zenahlikova||10/10||2959 days||20%|
|Katey Justice||9/10||2962 days||20%|
|Kathryn Pisco||10/10||2973 days||20%|
|Mike Pisco||10/10||2973 days||20%|
|Patrick O'Connell||10/10||2977 days||19%|
|Helen and Ogi||10/10||2980 days||19%|
|Francis Runge||10/10||2981 days||19%|
|Peter Moederer||8/10||2984 days||18%|
|Tobias Sowade||9/10||2993 days||19%|
|Liam Day||8/10||3043 days||15%|
|Alexandra van den Brack||9/10||3054 days||16%|
|Katharina Pape||9/10||3055 days||16%|
|Michael Neumann||10/10||3319 days||3%|
|Oliver Hardt||8/10||3321 days||3%|
|Val Phillips||10/10||3325 days||3%|
|D Esson||8/10||3326 days||2%|
|Hanna Clement||8/10||3326 days||2%|
|Keith Helen||10/10||3332 days||3%|
|Fleming Lauridsen||9/10||3341 days||2%|
|Siegfried Richter||8/10||3342 days||2%|
|Carolin Haas||9/10||3342 days||2%|
|Vincent & Lian||9/10||3342 days||2%|
|Alan Findlay||10/10||3347 days||2%|
|Lynn Robinson||10/10||3353 days||2%|
|Francis Corrigan||10/10||3362 days||1%|
|Jackie & Ray||9/10||3374 days||1%|
|Rob O'Neill||9/10||3669 days||12%|
|David Brown||9/10||3671 days||12%|
|David Taylor||6/10||3672 days||8%|
|R Tearle||9/10||3676 days||12%|
|Helen Evans||6/10||3681 days||8%|
|Katherine and Pete Smal||9/10||3688 days||12%|
|Wouter Moui||8/10||3690 days||11%|
|Ben Akin-Smith||7/10||3692 days||10%|
|K & J Overton||9/10||3692 days||12%|
|Estel la Prado||9/10||3692 days||12%|
|Elise van Haastert||9/10||3697 days||12%|
|Geert Van Tittelboom||9/10||3702 days||12%|
|Janine Diehl||10/10||3703 days||12%|
|Daniel Hammersley||9/10||3703 days||12%|
|Becky Foley||10/10||3712 days||12%|
|Van den Borne||9/10||3712 days||12%|
|Angela Clarke||9/10||3713 days||12%|
|Liz Foxwell-Canning||10/10||3713 days||12%|
|Nataly Loewidt||9/10||3718 days||12%|
|Sue Haward||9/10||3721 days||12%|
|Christian Foerster||9/10||3726 days||12%|
|Ann Michle||9/10||3983 days||12%|
|Victoria Slater||8/10||4037 days||11%|
|Inbar Yizhar Barnea||10/10||4051 days||12%|
|Graeme + Jane Ryan||10/10||4053 days||12%|
|Peter Brown||8/10||4059 days||11%|
|David Hobson||10/10||4083 days||12%|
|Ross & Catherine Litherland||8/10||4104 days||11%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Routeburn Track does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.