Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Routeburn Track.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
137 Valid Reviews
The Routeburn Track experience has a total of 138 reviews. There are 137 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 137 valid reviews:
The raw data average (mean) for all the Routeburn Track valid reviews is 90.80% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
131 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 137 valid reviews, the experience has 131 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 131 face-to-face reviews:
The raw data average (mean) for all the Routeburn Track face-to-face reviews is 90.61% and is based on 131 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Jan Christoph||10/10||1448 days||100%|
|Dorothy and Graham Glen||10/10||1448 days||100%|
|Laura Kudo||8/10||1673 days||85%|
|Melanie and Pascal||10/10||1699 days||88%|
|Remy and Rebecca Mans||10/10||1702 days||88%|
|Mikkel Thomassen||10/10||1797 days||84%|
|Jannika Cao||10/10||1797 days||84%|
|Austin Jurgensmeyer||10/10||1823 days||82%|
|Susan H||10/10||1840 days||82%|
|Ivanova R||10/10||2029 days||73%|
|Jenna Kuittinen||7/10||2041 days||65%|
|Stephen Timko||10/10||2045 days||72%|
|Jeeyoung Kim||10/10||2047 days||72%|
|Szu-Yi Hsu||8/10||2051 days||68%|
|Chao Lai||9/10||2051 days||72%|
|Virginia Fradin||8/10||2051 days||68%|
|Derick Trotter||9/10||2052 days||72%|
|Kathryn Nolan||10/10||2054 days||72%|
|Molly Bogeberg||10/10||2055 days||72%|
|Pierre Mathis||8/10||2057 days||68%|
|Lea Kisbye||7/10||2060 days||65%|
|Manuel El-Amine||8/10||2063 days||67%|
|Bernardo Galeazzo||8/10||2067 days||67%|
|Stephanie Pope||9/10||2077 days||71%|
|Maike Santelmann||9/10||2079 days||70%|
|Remi Lopez||10/10||2080 days||70%|
|Yarden Oliva||10/10||2082 days||70%|
|Mia Gaynor||10/10||2083 days||70%|
|Gonne Clasen||8/10||2104 days||66%|
|Samantha Heim||10/10||2133 days||68%|
|Iker Peeters||10/10||2152 days||67%|
|Ixtaso Roncal||10/10||2185 days||65%|
|Sue Strebe||8/10||2445 days||50%|
|Elisa Felising||10/10||2451 days||53%|
|David McIntosh||9/10||2462 days||52%|
|Dawn Mulligan||8/10||2468 days||49%|
|Karolina Gren||9/10||2761 days||38%|
|Moritz Lepple||9/10||2778 days||38%|
|Simon Galpin||8/10||2790 days||35%|
|Andreas Jung||9/10||2799 days||37%|
|Maria = Moller Hansen||10/10||2803 days||37%|
|Bjorn Houlberg||9/10||2803 days||37%|
|Natalie Boehm||10/10||2808 days||36%|
|Guillaim Terrangle||7/10||2808 days||33%|
|Anna Guzewiez||7/10||2811 days||33%|
|David Krasner||8/10||2817 days||34%|
|Trish Pope||10/10||2855 days||34%|
|Philipp Haass||10/10||2860 days||34%|
|Christin Woelk||5/10||3121 days||17%|
|Audrey Ripoche||9/10||3133 days||21%|
|Stientje van den Heuvel||10/10||3143 days||21%|
|Tom Somers||10/10||3143 days||21%|
|Andy Cummins||10/10||3144 days||21%|
|Cervenka Jaroslav||10/10||3149 days||20%|
|Jitka Zenahlikova||10/10||3149 days||20%|
|Katey Justice||9/10||3152 days||20%|
|Kathryn Pisco||10/10||3163 days||20%|
|Mike Pisco||10/10||3163 days||20%|
|Patrick O'Connell||10/10||3167 days||19%|
|Helen and Ogi||10/10||3170 days||19%|
|Francis Runge||10/10||3171 days||19%|
|Peter Moederer||8/10||3174 days||18%|
|Tobias Sowade||9/10||3183 days||19%|
|Liam Day||8/10||3233 days||15%|
|Alexandra van den Brack||9/10||3244 days||16%|
|Katharina Pape||9/10||3245 days||16%|
|Michael Neumann||10/10||3509 days||3%|
|Oliver Hardt||8/10||3511 days||3%|
|Val Phillips||10/10||3515 days||3%|
|D Esson||8/10||3516 days||3%|
|Hanna Clement||8/10||3516 days||3%|
|Keith Helen||10/10||3522 days||3%|
|Fleming Lauridsen||9/10||3531 days||2%|
|Siegfried Richter||8/10||3532 days||2%|
|Carolin Haas||9/10||3532 days||2%|
|Vincent & Lian||9/10||3532 days||2%|
|Alan Findlay||10/10||3537 days||2%|
|Lynn Robinson||10/10||3543 days||2%|
|Francis Corrigan||10/10||3552 days||1%|
|Jackie & Ray||9/10||3564 days||1%|
|Rob O'Neill||9/10||3859 days||21%|
|David Brown||9/10||3861 days||21%|
|David Taylor||6/10||3862 days||17%|
|R Tearle||9/10||3866 days||21%|
|Helen Evans||6/10||3871 days||17%|
|Katherine and Pete Smal||9/10||3878 days||21%|
|Wouter Moui||8/10||3880 days||20%|
|Ben Akin-Smith||7/10||3882 days||19%|
|K & J Overton||9/10||3882 days||21%|
|Estel la Prado||9/10||3882 days||21%|
|Elise van Haastert||9/10||3887 days||21%|
|Geert Van Tittelboom||9/10||3892 days||21%|
|Janine Diehl||10/10||3893 days||21%|
|Daniel Hammersley||9/10||3893 days||21%|
|Becky Foley||10/10||3902 days||21%|
|Van den Borne||9/10||3902 days||21%|
|Angela Clarke||9/10||3903 days||21%|
|Liz Foxwell-Canning||10/10||3903 days||21%|
|Nataly Loewidt||9/10||3908 days||21%|
|Sue Haward||9/10||3911 days||21%|
|Christian Foerster||9/10||3916 days||21%|
|Ann Michle||9/10||4172 days||21%|
|Victoria Slater||8/10||4227 days||20%|
|Inbar Yizhar Barnea||10/10||4241 days||21%|
|Graeme + Jane Ryan||10/10||4243 days||21%|
|Peter Brown||8/10||4249 days||20%|
|David Hobson||10/10||4273 days||21%|
|Ross & Catherine Litherland||8/10||4294 days||20%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Routeburn Track does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.