Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Routeburn Track.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
137 Valid Reviews
The Routeburn Track experience has a total of 138 reviews. There are 137 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 137 valid reviews:
The raw data average (mean) for all the Routeburn Track valid reviews is 90.80% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
131 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 137 valid reviews, the experience has 131 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 131 face-to-face reviews:
The raw data average (mean) for all the Routeburn Track face-to-face reviews is 90.61% and is based on 131 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Jan Christoph||10/10||1179 days||100%|
|Dorothy and Graham Glen||10/10||1179 days||100%|
|Laura Kudo||8/10||1404 days||86%|
|Melanie and Pascal||10/10||1430 days||90%|
|Remy and Rebecca Mans||10/10||1433 days||90%|
|Mikkel Thomassen||10/10||1528 days||86%|
|Jannika Cao||10/10||1528 days||86%|
|Austin Jurgensmeyer||10/10||1554 days||85%|
|Susan H||10/10||1571 days||84%|
|Ivanova R||10/10||1760 days||76%|
|Jenna Kuittinen||7/10||1772 days||69%|
|Stephen Timko||10/10||1776 days||76%|
|Jeeyoung Kim||10/10||1778 days||76%|
|Szu-Yi Hsu||8/10||1782 days||72%|
|Chao Lai||9/10||1782 days||76%|
|Virginia Fradin||8/10||1782 days||72%|
|Derick Trotter||9/10||1783 days||76%|
|Kathryn Nolan||10/10||1785 days||75%|
|Molly Bogeberg||10/10||1786 days||75%|
|Pierre Mathis||8/10||1788 days||72%|
|Lea Kisbye||7/10||1791 days||68%|
|Manuel El-Amine||8/10||1794 days||71%|
|Bernardo Galeazzo||8/10||1798 days||71%|
|Stephanie Pope||9/10||1808 days||75%|
|Maike Santelmann||9/10||1810 days||74%|
|Remi Lopez||10/10||1811 days||74%|
|Yarden Oliva||10/10||1813 days||74%|
|Mia Gaynor||10/10||1814 days||74%|
|Gonne Clasen||8/10||1835 days||70%|
|Samantha Heim||10/10||1864 days||72%|
|Iker Peeters||10/10||1883 days||71%|
|Ixtaso Roncal||10/10||1916 days||70%|
|Sue Strebe||8/10||2176 days||57%|
|Elisa Felising||10/10||2182 days||59%|
|David McIntosh||9/10||2193 days||59%|
|Dawn Mulligan||8/10||2199 days||56%|
|Karolina Gren||9/10||2492 days||47%|
|Moritz Lepple||9/10||2509 days||46%|
|Simon Galpin||8/10||2521 days||43%|
|Andreas Jung||9/10||2530 days||45%|
|Maria = Moller Hansen||10/10||2534 days||45%|
|Bjorn Houlberg||9/10||2534 days||45%|
|Natalie Boehm||10/10||2539 days||45%|
|Guillaim Terrangle||7/10||2539 days||41%|
|Anna Guzewiez||7/10||2542 days||41%|
|David Krasner||8/10||2548 days||42%|
|Trish Pope||10/10||2586 days||43%|
|Philipp Haass||10/10||2591 days||43%|
|Christin Woelk||5/10||2852 days||26%|
|Audrey Ripoche||9/10||2864 days||32%|
|Stientje van den Heuvel||10/10||2874 days||31%|
|Tom Somers||10/10||2874 days||31%|
|Andy Cummins||10/10||2875 days||31%|
|Cervenka Jaroslav||10/10||2880 days||31%|
|Jitka Zenahlikova||10/10||2880 days||31%|
|Katey Justice||9/10||2883 days||31%|
|Kathryn Pisco||10/10||2894 days||31%|
|Mike Pisco||10/10||2894 days||31%|
|Patrick O'Connell||10/10||2898 days||30%|
|Helen and Ogi||10/10||2901 days||30%|
|Francis Runge||10/10||2902 days||30%|
|Peter Moederer||8/10||2905 days||29%|
|Tobias Sowade||9/10||2914 days||30%|
|Liam Day||8/10||2964 days||26%|
|Alexandra van den Brack||9/10||2975 days||27%|
|Katharina Pape||9/10||2976 days||27%|
|Michael Neumann||10/10||3240 days||16%|
|Oliver Hardt||8/10||3242 days||16%|
|Val Phillips||10/10||3246 days||16%|
|D Esson||8/10||3247 days||15%|
|Hanna Clement||8/10||3247 days||15%|
|Keith Helen||10/10||3253 days||16%|
|Fleming Lauridsen||9/10||3262 days||16%|
|Siegfried Richter||8/10||3263 days||15%|
|Carolin Haas||9/10||3263 days||16%|
|Vincent & Lian||9/10||3263 days||16%|
|Alan Findlay||10/10||3268 days||15%|
|Lynn Robinson||10/10||3274 days||15%|
|Francis Corrigan||10/10||3283 days||15%|
|Jackie & Ray||9/10||3295 days||14%|
|Rob O'Neill||9/10||3590 days||2%|
|David Brown||9/10||3592 days||2%|
|David Taylor||6/10||3593 days||2%|
|R Tearle||9/10||3597 days||2%|
|Helen Evans||6/10||3602 days||1%|
|Katherine and Pete Smal||9/10||3609 days||2%|
|Wouter Moui||8/10||3611 days||1%|
|Ben Akin-Smith||7/10||3613 days||1%|
|K & J Overton||9/10||3613 days||1%|
|Estel la Prado||9/10||3613 days||1%|
|Elise van Haastert||9/10||3618 days||1%|
|Geert Van Tittelboom||9/10||3623 days||1%|
|Janine Diehl||10/10||3624 days||1%|
|Daniel Hammersley||9/10||3624 days||1%|
|Becky Foley||10/10||3633 days||1%|
|Van den Borne||9/10||3633 days||1%|
|Angela Clarke||9/10||3634 days||1%|
|Liz Foxwell-Canning||10/10||3634 days||1%|
|Nataly Loewidt||9/10||3639 days||0%|
|Sue Haward||9/10||3642 days||0%|
|Christian Foerster||9/10||3647 days||0%|
|Ann Michle||9/10||3904 days||21%|
|Victoria Slater||8/10||3958 days||20%|
|Inbar Yizhar Barnea||10/10||3972 days||21%|
|Graeme + Jane Ryan||10/10||3974 days||21%|
|Peter Brown||8/10||3980 days||20%|
|David Hobson||10/10||4004 days||21%|
|Ross & Catherine Litherland||8/10||4025 days||20%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Routeburn Track does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.