Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Routeburn Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Routeburn Track

Valid Reviews

137 Valid Reviews

The Routeburn Track experience has a total of 138 reviews. There are 137 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 137 valid reviews:

Rating Count Percentage
10/10 59
43%
9/10 43
31%
8/10 26
19%
7/10 6
4%
6/10 2
1%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.80% Average

The raw data average (mean) for all the Routeburn Track valid reviews is 90.80% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

131 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 137 valid reviews, the experience has 131 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 131 face-to-face reviews:

Rating Count Percentage
10/10 55
42%
9/10 42
32%
8/10 25
19%
7/10 6
5%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.61% Average

The raw data average (mean) for all the Routeburn Track face-to-face reviews is 90.61% and is based on 131 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.54%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Jan Christoph 10/10 1169 days 100%
Dorothy and Graham Glen 10/10 1169 days 100%
Laura Kudo 8/10 1394 days 86%
Melanie and Pascal 10/10 1420 days 90%
Remy and Rebecca Mans 10/10 1423 days 90%
Holloway 10/10 1425 days 90%
Fi 8/10 1446 days 84%
Simon 10/10 1467 days 88%
Mikkel Thomassen 10/10 1518 days 86%
Jannika Cao 10/10 1518 days 86%
Kat 8/10 1519 days 82%
Austin Jurgensmeyer 10/10 1544 days 85%
Susan H 10/10 1561 days 84%
Hector 9/10 1749 days 76%
Carlos 9/10 1749 days 76%
Ivanova R 10/10 1750 days 76%
Jenna Kuittinen 7/10 1762 days 69%
Stephen Timko 10/10 1766 days 76%
Jeeyoung Kim 10/10 1768 days 76%
Marie 10/10 1770 days 76%
Szu-Yi Hsu 8/10 1772 days 72%
Chao Lai 9/10 1772 days 76%
Virginia Fradin 8/10 1772 days 72%
Dominique 10/10 1773 days 76%
Derick Trotter 9/10 1773 days 76%
Kathryn Nolan 10/10 1775 days 75%
Molly Bogeberg 10/10 1776 days 75%
Pierre Mathis 8/10 1778 days 72%
Judy 9/10 1780 days 75%
Lea Kisbye 7/10 1781 days 68%
Max 7/10 1783 days 68%
Manuel El-Amine 8/10 1784 days 71%
Bernardo Galeazzo 8/10 1788 days 71%
Kim 8/10 1792 days 71%
Stephanie Pope 9/10 1798 days 75%
Maike Santelmann 9/10 1800 days 74%
Remi Lopez 10/10 1801 days 74%
Yarden Oliva 10/10 1803 days 74%
Mia Gaynor 10/10 1804 days 74%
Lisa 8/10 1805 days 70%
Gonne Clasen 8/10 1825 days 70%
Samantha Heim 10/10 1854 days 72%
Iker Peeters 10/10 1873 days 71%
Ixtaso Roncal 10/10 1906 days 70%
Sue Strebe 8/10 2166 days 57%
Elisa Felising 10/10 2172 days 59%
David McIntosh 9/10 2183 days 59%
Dawn Mulligan 8/10 2189 days 56%
Karolina Gren 9/10 2482 days 47%
Moritz Lepple 9/10 2499 days 46%
Simon Galpin 8/10 2511 days 43%
Andreas Jung 9/10 2520 days 45%
Maria = Moller Hansen 10/10 2524 days 45%
Bjorn Houlberg 9/10 2524 days 45%
Marinette 9/10 2528 days 45%
Barbara 9/10 2528 days 45%
Natalie Boehm 10/10 2529 days 45%
Guillaim Terrangle 7/10 2529 days 41%
Anna Guzewiez 7/10 2532 days 41%
David Krasner 8/10 2538 days 42%
Daryl 10/10 2567 days 43%
Trish Pope 10/10 2576 days 43%
Philipp Haass 10/10 2581 days 43%
Christin Woelk 5/10 2842 days 26%
Audrey Ripoche 9/10 2854 days 32%
Stientje van den Heuvel 10/10 2864 days 31%
Tom Somers 10/10 2864 days 31%
Andy Cummins 10/10 2865 days 31%
Cervenka Jaroslav 10/10 2870 days 31%
Jitka Zenahlikova 10/10 2870 days 31%
Katey Justice 9/10 2873 days 31%
Kathryn Pisco 10/10 2884 days 31%
Mike Pisco 10/10 2884 days 31%
Patrick O'Connell 10/10 2888 days 30%
Helen and Ogi 10/10 2891 days 30%
Francis Runge 10/10 2892 days 30%
Peter Moederer 8/10 2895 days 29%
Tobias Sowade 9/10 2904 days 30%
Liam Day 8/10 2954 days 26%
Alexandra van den Brack 9/10 2965 days 27%
Katharina Pape 9/10 2966 days 27%
Debbie 10/10 2969 days 27%
Michael Neumann 10/10 3230 days 16%
Oliver Hardt 8/10 3232 days 16%
Val Phillips 10/10 3236 days 16%
D Esson 8/10 3237 days 15%
Hanna Clement 8/10 3237 days 15%
Keith Helen 10/10 3243 days 16%
Fleming Lauridsen 9/10 3252 days 16%
Siegfried Richter 8/10 3253 days 15%
Beeny 9/10 3253 days 16%
Carolin Haas 9/10 3253 days 16%
Vincent & Lian 9/10 3253 days 16%
Alan Findlay 10/10 3258 days 15%
Lynn Robinson 10/10 3264 days 15%
Francis Corrigan 10/10 3273 days 15%
Jackie & Ray 9/10 3285 days 14%
Alex 10/10 3303 days 14%
Rob O'Neill 9/10 3580 days 2%
David Brown 9/10 3582 days 2%
David Taylor 6/10 3583 days 2%
R Tearle 9/10 3587 days 2%
Helen Evans 6/10 3592 days 1%
Helen 9/10 3599 days 2%
Katherine and Pete Smal 9/10 3599 days 2%
Wouter Moui 8/10 3601 days 1%
Ben Akin-Smith 7/10 3603 days 1%
K & J Overton 9/10 3603 days 1%
Estel la Prado 9/10 3603 days 1%
Elise van Haastert 9/10 3608 days 1%
Geert Van Tittelboom 9/10 3613 days 1%
Carmel 10/10 3613 days 1%
Janine Diehl 10/10 3614 days 1%
Daniel Hammersley 9/10 3614 days 1%
Becky Foley 10/10 3623 days 1%
Van den Borne 9/10 3623 days 1%
Angela Clarke 9/10 3624 days 1%
Liz Foxwell-Canning 10/10 3624 days 1%
Nataly Loewidt 9/10 3629 days 0%
Sue Haward 9/10 3632 days 0%
Christian Foerster 9/10 3637 days 0%
dollimyxture 10/10 3668 days 20%
mnm 9/10 3668 days 20%
Ann Michle 9/10 3894 days 20%
Victoria Slater 8/10 3948 days 19%
Margie 10/10 3952 days 20%
Inbar Yizhar Barnea 10/10 3962 days 20%
Graeme + Jane Ryan 10/10 3964 days 20%
Peter Brown 8/10 3970 days 19%
David Hobson 10/10 3994 days 20%
Ross & Catherine Litherland 8/10 4015 days 19%
Primavesi 10/10 4076 days 20%
Tim_P 8/10 4305 days 19%
Thomas1646 10/10 4315 days 20%
JuergenSchnitzer 10/10 4324 days 20%
Gillian 9/10 4328 days 20%
Mette 9/10 4352 days 20%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Routeburn Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

92%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.