Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Routeburn Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Routeburn Track

Valid Reviews

137 Valid Reviews

The Routeburn Track experience has a total of 138 reviews. There are 137 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 137 valid reviews:

Rating Count Percentage
10/10 59
43%
9/10 43
31%
8/10 26
19%
7/10 6
4%
6/10 2
1%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.80% Average

The raw data average (mean) for all the Routeburn Track valid reviews is 90.80% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

131 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 137 valid reviews, the experience has 131 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 131 face-to-face reviews:

Rating Count Percentage
10/10 55
42%
9/10 42
32%
8/10 25
19%
7/10 6
5%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.61% Average

The raw data average (mean) for all the Routeburn Track face-to-face reviews is 90.61% and is based on 131 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.28%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Jan Christoph 10/10 1448 days 100%
Dorothy and Graham Glen 10/10 1448 days 100%
Laura Kudo 8/10 1673 days 85%
Melanie and Pascal 10/10 1699 days 88%
Remy and Rebecca Mans 10/10 1702 days 88%
Holloway 10/10 1704 days 88%
Fi 8/10 1725 days 83%
Simon 10/10 1746 days 86%
Mikkel Thomassen 10/10 1797 days 84%
Jannika Cao 10/10 1797 days 84%
Kat 8/10 1798 days 79%
Austin Jurgensmeyer 10/10 1823 days 82%
Susan H 10/10 1840 days 82%
Hector 9/10 2028 days 73%
Carlos 9/10 2028 days 73%
Ivanova R 10/10 2029 days 73%
Jenna Kuittinen 7/10 2041 days 65%
Stephen Timko 10/10 2045 days 72%
Jeeyoung Kim 10/10 2047 days 72%
Marie 10/10 2049 days 72%
Szu-Yi Hsu 8/10 2051 days 68%
Chao Lai 9/10 2051 days 72%
Virginia Fradin 8/10 2051 days 68%
Dominique 10/10 2052 days 72%
Derick Trotter 9/10 2052 days 72%
Kathryn Nolan 10/10 2054 days 72%
Molly Bogeberg 10/10 2055 days 72%
Pierre Mathis 8/10 2057 days 68%
Judy 9/10 2059 days 71%
Lea Kisbye 7/10 2060 days 65%
Max 7/10 2062 days 65%
Manuel El-Amine 8/10 2063 days 67%
Bernardo Galeazzo 8/10 2067 days 67%
Kim 8/10 2071 days 67%
Stephanie Pope 9/10 2077 days 71%
Maike Santelmann 9/10 2079 days 70%
Remi Lopez 10/10 2080 days 70%
Yarden Oliva 10/10 2082 days 70%
Mia Gaynor 10/10 2083 days 70%
Lisa 8/10 2084 days 67%
Gonne Clasen 8/10 2104 days 66%
Samantha Heim 10/10 2133 days 68%
Iker Peeters 10/10 2152 days 67%
Ixtaso Roncal 10/10 2185 days 65%
Sue Strebe 8/10 2445 days 50%
Elisa Felising 10/10 2451 days 53%
David McIntosh 9/10 2462 days 52%
Dawn Mulligan 8/10 2468 days 49%
Karolina Gren 9/10 2761 days 38%
Moritz Lepple 9/10 2778 days 38%
Simon Galpin 8/10 2790 days 35%
Andreas Jung 9/10 2799 days 37%
Maria = Moller Hansen 10/10 2803 days 37%
Bjorn Houlberg 9/10 2803 days 37%
Marinette 9/10 2807 days 36%
Barbara 9/10 2807 days 36%
Natalie Boehm 10/10 2808 days 36%
Guillaim Terrangle 7/10 2808 days 33%
Anna Guzewiez 7/10 2811 days 33%
David Krasner 8/10 2817 days 34%
Daryl 10/10 2846 days 34%
Trish Pope 10/10 2855 days 34%
Philipp Haass 10/10 2860 days 34%
Christin Woelk 5/10 3121 days 17%
Audrey Ripoche 9/10 3133 days 21%
Stientje van den Heuvel 10/10 3143 days 21%
Tom Somers 10/10 3143 days 21%
Andy Cummins 10/10 3144 days 21%
Cervenka Jaroslav 10/10 3149 days 20%
Jitka Zenahlikova 10/10 3149 days 20%
Katey Justice 9/10 3152 days 20%
Kathryn Pisco 10/10 3163 days 20%
Mike Pisco 10/10 3163 days 20%
Patrick O'Connell 10/10 3167 days 19%
Helen and Ogi 10/10 3170 days 19%
Francis Runge 10/10 3171 days 19%
Peter Moederer 8/10 3174 days 18%
Tobias Sowade 9/10 3183 days 19%
Liam Day 8/10 3233 days 15%
Alexandra van den Brack 9/10 3244 days 16%
Katharina Pape 9/10 3245 days 16%
Debbie 10/10 3248 days 16%
Michael Neumann 10/10 3509 days 3%
Oliver Hardt 8/10 3511 days 3%
Val Phillips 10/10 3515 days 3%
D Esson 8/10 3516 days 3%
Hanna Clement 8/10 3516 days 3%
Keith Helen 10/10 3522 days 3%
Fleming Lauridsen 9/10 3531 days 2%
Siegfried Richter 8/10 3532 days 2%
Beeny 9/10 3532 days 2%
Carolin Haas 9/10 3532 days 2%
Vincent & Lian 9/10 3532 days 2%
Alan Findlay 10/10 3537 days 2%
Lynn Robinson 10/10 3543 days 2%
Francis Corrigan 10/10 3552 days 1%
Jackie & Ray 9/10 3564 days 1%
Alex 10/10 3582 days 0%
Rob O'Neill 9/10 3859 days 21%
David Brown 9/10 3861 days 21%
David Taylor 6/10 3862 days 17%
R Tearle 9/10 3866 days 21%
Helen Evans 6/10 3871 days 17%
Helen 9/10 3878 days 21%
Katherine and Pete Smal 9/10 3878 days 21%
Wouter Moui 8/10 3880 days 20%
Ben Akin-Smith 7/10 3882 days 19%
K & J Overton 9/10 3882 days 21%
Estel la Prado 9/10 3882 days 21%
Elise van Haastert 9/10 3887 days 21%
Geert Van Tittelboom 9/10 3892 days 21%
Carmel 10/10 3892 days 21%
Janine Diehl 10/10 3893 days 21%
Daniel Hammersley 9/10 3893 days 21%
Becky Foley 10/10 3902 days 21%
Van den Borne 9/10 3902 days 21%
Angela Clarke 9/10 3903 days 21%
Liz Foxwell-Canning 10/10 3903 days 21%
Nataly Loewidt 9/10 3908 days 21%
Sue Haward 9/10 3911 days 21%
Christian Foerster 9/10 3916 days 21%
dollimyxture 10/10 3947 days 21%
mnm 9/10 3947 days 21%
Ann Michle 9/10 4172 days 21%
Victoria Slater 8/10 4227 days 20%
Margie 10/10 4231 days 21%
Inbar Yizhar Barnea 10/10 4241 days 21%
Graeme + Jane Ryan 10/10 4243 days 21%
Peter Brown 8/10 4249 days 20%
David Hobson 10/10 4273 days 21%
Ross & Catherine Litherland 8/10 4294 days 20%
Primavesi 10/10 4355 days 21%
Tim_P 8/10 4584 days 20%
Thomas1646 10/10 4594 days 21%
JuergenSchnitzer 10/10 4603 days 21%
Gillian 9/10 4607 days 21%
Mette 9/10 4631 days 21%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Routeburn Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

91%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.