Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Routeburn Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Routeburn Track

Valid Reviews

137 Valid Reviews

The Routeburn Track experience has a total of 138 reviews. There are 137 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 137 valid reviews:

Rating Count Percentage
10/10 59
43%
9/10 43
31%
8/10 26
19%
7/10 6
4%
6/10 2
1%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.80% Average

The raw data average (mean) for all the Routeburn Track valid reviews is 90.80% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

131 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 137 valid reviews, the experience has 131 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 131 face-to-face reviews:

Rating Count Percentage
10/10 55
42%
9/10 42
32%
8/10 25
19%
7/10 6
5%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.61% Average

The raw data average (mean) for all the Routeburn Track face-to-face reviews is 90.61% and is based on 131 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.34%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Jan Christoph 10/10 658 days true 35.26 100%
Dorothy and Graham Glen 10/10 658 days true 35.26 100%
Laura Kudo 8/10 883 days true 11.52 31%
Melanie and Pascal 10/10 909 days true 10.48 28%
Remy and Rebecca Mans 10/10 912 days true 10.31 28%
Holloway 10/10 914 days true 10.19 27%
Fi 8/10 935 days true 8.6 23%
Simon 10/10 956 days true 8.06 21%
Mikkel Thomassen 10/10 1007 days true 6.23 16%
Jannika Cao 10/10 1007 days true 6.23 16%
Kat 8/10 1008 days true 5.89 15%
Austin Jurgensmeyer 10/10 1033 days true 5.61 14%
Susan H 10/10 1050 days 5.32 13%
Hector 9/10 1238 days true 4.78 12%
Carlos 9/10 1238 days true 4.78 12%
Ivanova R 10/10 1239 days true 4.78 11%
Jenna Kuittinen 7/10 1251 days true 4.33 10%
Stephen Timko 10/10 1255 days true 4.76 11%
Jeeyoung Kim 10/10 1257 days true 4.75 11%
Marie 10/10 1259 days true 4.75 11%
Szu-Yi Hsu 8/10 1261 days true 4.51 11%
Chao Lai 9/10 1261 days true 4.75 11%
Virginia Fradin 8/10 1261 days true 4.51 11%
Dominique 10/10 1262 days true 4.75 11%
Derick Trotter 9/10 1262 days true 4.75 11%
Kathryn Nolan 10/10 1264 days true 4.74 11%
Molly Bogeberg 10/10 1265 days true 4.74 11%
Pierre Mathis 8/10 1267 days true 4.5 11%
Judy 9/10 1269 days true 4.74 11%
Lea Kisbye 7/10 1270 days true 4.31 10%
Max 7/10 1272 days true 4.3 10%
Manuel El-Amine 8/10 1273 days true 4.49 11%
Bernardo Galeazzo 8/10 1277 days 4.49 11%
Kim 8/10 1281 days true 4.48 11%
Stephanie Pope 9/10 1287 days true 4.71 11%
Maike Santelmann 9/10 1289 days true 4.7 11%
Remi Lopez 10/10 1290 days true 4.7 11%
Yarden Oliva 10/10 1292 days true 4.7 11%
Mia Gaynor 10/10 1293 days true 4.7 11%
Lisa 8/10 1294 days true 4.46 11%
Gonne Clasen 8/10 1314 days true 4.43 10%
Samantha Heim 10/10 1343 days true 4.62 11%
Iker Peeters 10/10 1362 days true 4.59 11%
Ixtaso Roncal 10/10 1395 days 4.54 11%
Sue Strebe 8/10 1655 days true 3.94 9%
Elisa Felising 10/10 1661 days true 4.14 10%
David McIntosh 9/10 1672 days true 4.12 10%
Dawn Mulligan 8/10 1678 days true 3.91 9%
Karolina Gren 9/10 1971 days true 3.67 8%
Moritz Lepple 9/10 1988 days true 3.64 8%
Simon Galpin 8/10 2000 days true 3.44 8%
Andreas Jung 9/10 2009 days true 3.61 8%
Maria = Moller Hansen 10/10 2013 days true 3.6 8%
Bjorn Houlberg 9/10 2013 days true 3.6 8%
Marinette 9/10 2017 days true 3.6 8%
Barbara 9/10 2017 days true 3.6 8%
Natalie Boehm 10/10 2018 days true 3.6 8%
Guillaim Terrangle 7/10 2018 days true 3.27 7%
Anna Guzewiez 7/10 2021 days true 3.27 7%
David Krasner 8/10 2027 days true 3.4 7%
Daryl 10/10 2056 days true 3.54 8%
Trish Pope 10/10 2065 days true 3.52 8%
Philipp Haass 10/10 2070 days true 3.52 8%
Christin Woelk 5/10 2331 days true 2.53 5%
Audrey Ripoche 9/10 2343 days true 3.1 7%
Stientje van den Heuvel 10/10 2353 days true 3.09 7%
Tom Somers 10/10 2353 days true 3.09 7%
Andy Cummins 10/10 2354 days true 3.08 7%
Cervenka Jaroslav 10/10 2359 days true 3.08 7%
Jitka Zenahlikova 10/10 2359 days true 3.08 7%
Katey Justice 9/10 2362 days true 3.07 7%
Kathryn Pisco 10/10 2373 days true 3.05 6%
Mike Pisco 10/10 2373 days true 3.05 6%
Patrick O'Connell 10/10 2377 days true 3.05 6%
Helen and Ogi 10/10 2380 days true 3.04 6%
Francis Runge 10/10 2381 days true 3.04 6%
Peter Moederer 8/10 2384 days true 2.89 6%
Tobias Sowade 9/10 2393 days true 3.02 6%
Liam Day 8/10 2443 days true 2.8 6%
Alexandra van den Brack 9/10 2454 days true 2.93 6%
Katharina Pape 9/10 2455 days true 2.93 6%
Debbie 10/10 2458 days true 2.93 6%
Michael Neumann 10/10 2719 days true 2.53 5%
Oliver Hardt 8/10 2721 days true 2.4 5%
Val Phillips 10/10 2725 days true 2.52 5%
D Esson 8/10 2726 days true 2.39 5%
Hanna Clement 8/10 2726 days true 2.39 5%
Keith Helen 10/10 2732 days true 2.51 5%
Fleming Lauridsen 9/10 2741 days true 2.49 5%
Siegfried Richter 8/10 2742 days true 2.37 4%
Beeny 9/10 2742 days true 2.49 5%
Carolin Haas 9/10 2742 days true 2.49 5%
Vincent & Lian 9/10 2742 days true 2.49 5%
Alan Findlay 10/10 2747 days true 2.49 5%
Lynn Robinson 10/10 2753 days true 2.48 5%
Francis Corrigan 10/10 2762 days true 2.46 5%
Jackie & Ray 9/10 2774 days true 2.44 5%
Alex 10/10 2792 days 2.42 5%
Rob O'Neill 9/10 3069 days true 2.0 3%
David Brown 9/10 3071 days true 1.99 3%
David Taylor 6/10 3072 days true 1.65 2%
R Tearle 9/10 3076 days true 1.98 3%
Helen Evans 6/10 3081 days true 1.64 2%
Helen 9/10 3088 days true 1.97 3%
Katherine and Pete Smal 9/10 3088 days true 1.97 3%
Wouter Moui 8/10 3090 days true 1.87 3%
Ben Akin-Smith 7/10 3092 days true 1.78 3%
K & J Overton 9/10 3092 days true 1.96 3%
Estel la Prado 9/10 3092 days true 1.96 3%
Elise van Haastert 9/10 3097 days true 1.95 3%
Geert Van Tittelboom 9/10 3102 days true 1.95 3%
Carmel 10/10 3102 days true 1.95 3%
Janine Diehl 10/10 3103 days true 1.94 3%
Daniel Hammersley 9/10 3103 days true 1.94 3%
Becky Foley 10/10 3112 days true 1.93 3%
Van den Borne 9/10 3112 days true 1.93 3%
Angela Clarke 9/10 3113 days true 1.93 3%
Liz Foxwell-Canning 10/10 3113 days true 1.93 3%
Nataly Loewidt 9/10 3118 days true 1.92 3%
Sue Haward 9/10 3121 days true 1.92 3%
Christian Foerster 9/10 3126 days true 1.91 3%
dollimyxture 10/10 3157 days 1.86 3%
mnm 9/10 3157 days 1.86 3%
Ann Michle 9/10 3383 days true 1.52 2%
Victoria Slater 8/10 3437 days true 1.36 2%
Margie 10/10 3441 days true 1.43 2%
Inbar Yizhar Barnea 10/10 3451 days true 1.41 2%
Graeme + Jane Ryan 10/10 3453 days true 1.41 2%
Peter Brown 8/10 3459 days true 1.33 1%
David Hobson 10/10 3483 days true 1.37 2%
Ross & Catherine Litherland 8/10 3504 days true 1.27 1%
Primavesi 10/10 3565 days true 1.24 1%
Tim_P 8/10 3794 days true 0.85 0%
Thomas1646 10/10 3804 days true 0.88 0%
JuergenSchnitzer 10/10 3813 days true 0.86 0%
Gillian 9/10 3817 days true 0.86 0%
Mette 9/10 3841 days true 0.82 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Routeburn Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

92%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.