Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Routeburn Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Routeburn Track

Valid Reviews

137 Valid Reviews

The Routeburn Track experience has a total of 138 reviews. There are 137 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 137 valid reviews:

Rating Count Percentage
10/10 59
43%
9/10 43
31%
8/10 26
19%
7/10 6
4%
6/10 2
1%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.80% Average

The raw data average (mean) for all the Routeburn Track valid reviews is 90.80% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

131 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 137 valid reviews, the experience has 131 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 131 face-to-face reviews:

Rating Count Percentage
10/10 55
42%
9/10 42
32%
8/10 25
19%
7/10 6
5%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.61% Average

The raw data average (mean) for all the Routeburn Track face-to-face reviews is 90.61% and is based on 131 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.36%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Jan Christoph 10/10 653 days true 35.96 100%
Dorothy and Graham Glen 10/10 653 days true 35.96 100%
Laura Kudo 8/10 878 days true 11.84 31%
Melanie and Pascal 10/10 904 days true 10.78 28%
Remy and Rebecca Mans 10/10 907 days true 10.6 28%
Holloway 10/10 909 days true 10.48 27%
Fi 8/10 930 days true 8.85 23%
Simon 10/10 951 days true 8.29 21%
Mikkel Thomassen 10/10 1002 days true 6.37 16%
Jannika Cao 10/10 1002 days true 6.37 16%
Kat 8/10 1003 days true 6.02 15%
Austin Jurgensmeyer 10/10 1028 days true 5.71 14%
Susan H 10/10 1045 days 5.4 13%
Hector 9/10 1233 days true 4.79 11%
Carlos 9/10 1233 days true 4.79 11%
Ivanova R 10/10 1234 days true 4.79 11%
Jenna Kuittinen 7/10 1246 days true 4.34 10%
Stephen Timko 10/10 1250 days true 4.76 11%
Jeeyoung Kim 10/10 1252 days true 4.76 11%
Marie 10/10 1254 days true 4.76 11%
Szu-Yi Hsu 8/10 1256 days true 4.52 11%
Chao Lai 9/10 1256 days true 4.75 11%
Virginia Fradin 8/10 1256 days true 4.52 11%
Dominique 10/10 1257 days true 4.75 11%
Derick Trotter 9/10 1257 days true 4.75 11%
Kathryn Nolan 10/10 1259 days true 4.75 11%
Molly Bogeberg 10/10 1260 days true 4.75 11%
Pierre Mathis 8/10 1262 days true 4.51 10%
Judy 9/10 1264 days true 4.74 11%
Lea Kisbye 7/10 1265 days true 4.31 10%
Max 7/10 1267 days true 4.31 10%
Manuel El-Amine 8/10 1268 days true 4.5 10%
Bernardo Galeazzo 8/10 1272 days 4.49 10%
Kim 8/10 1276 days true 4.49 10%
Stephanie Pope 9/10 1282 days true 4.72 11%
Maike Santelmann 9/10 1284 days true 4.71 11%
Remi Lopez 10/10 1285 days true 4.71 11%
Yarden Oliva 10/10 1287 days true 4.71 11%
Mia Gaynor 10/10 1288 days true 4.71 11%
Lisa 8/10 1289 days true 4.47 10%
Gonne Clasen 8/10 1309 days true 4.44 10%
Samantha Heim 10/10 1338 days true 4.63 11%
Iker Peeters 10/10 1357 days true 4.6 11%
Ixtaso Roncal 10/10 1390 days 4.55 11%
Sue Strebe 8/10 1650 days true 3.95 9%
Elisa Felising 10/10 1656 days true 4.15 9%
David McIntosh 9/10 1667 days true 4.13 9%
Dawn Mulligan 8/10 1673 days true 3.91 9%
Karolina Gren 9/10 1966 days true 3.67 8%
Moritz Lepple 9/10 1983 days true 3.65 8%
Simon Galpin 8/10 1995 days true 3.45 7%
Andreas Jung 9/10 2004 days true 3.62 8%
Maria = Moller Hansen 10/10 2008 days true 3.61 8%
Bjorn Houlberg 9/10 2008 days true 3.61 8%
Marinette 9/10 2012 days true 3.6 8%
Barbara 9/10 2012 days true 3.6 8%
Natalie Boehm 10/10 2013 days true 3.6 8%
Guillaim Terrangle 7/10 2013 days true 3.28 7%
Anna Guzewiez 7/10 2016 days true 3.27 7%
David Krasner 8/10 2022 days true 3.41 7%
Daryl 10/10 2051 days true 3.54 8%
Trish Pope 10/10 2060 days true 3.53 8%
Philipp Haass 10/10 2065 days true 3.52 8%
Christin Woelk 5/10 2326 days true 2.53 5%
Audrey Ripoche 9/10 2338 days true 3.11 6%
Stientje van den Heuvel 10/10 2348 days true 3.09 6%
Tom Somers 10/10 2348 days true 3.09 6%
Andy Cummins 10/10 2349 days true 3.09 6%
Cervenka Jaroslav 10/10 2354 days true 3.08 6%
Jitka Zenahlikova 10/10 2354 days true 3.08 6%
Katey Justice 9/10 2357 days true 3.08 6%
Kathryn Pisco 10/10 2368 days true 3.06 6%
Mike Pisco 10/10 2368 days true 3.06 6%
Patrick O'Connell 10/10 2372 days true 3.06 6%
Helen and Ogi 10/10 2375 days true 3.05 6%
Francis Runge 10/10 2376 days true 3.05 6%
Peter Moederer 8/10 2379 days true 2.89 6%
Tobias Sowade 9/10 2388 days true 3.03 6%
Liam Day 8/10 2438 days true 2.81 6%
Alexandra van den Brack 9/10 2449 days true 2.94 6%
Katharina Pape 9/10 2450 days true 2.94 6%
Debbie 10/10 2453 days true 2.93 6%
Michael Neumann 10/10 2714 days true 2.54 5%
Oliver Hardt 8/10 2716 days true 2.41 4%
Val Phillips 10/10 2720 days true 2.53 5%
D Esson 8/10 2721 days true 2.4 4%
Hanna Clement 8/10 2721 days true 2.4 4%
Keith Helen 10/10 2727 days true 2.52 5%
Fleming Lauridsen 9/10 2736 days true 2.5 5%
Siegfried Richter 8/10 2737 days true 2.38 4%
Beeny 9/10 2737 days true 2.5 5%
Carolin Haas 9/10 2737 days true 2.5 5%
Vincent & Lian 9/10 2737 days true 2.5 5%
Alan Findlay 10/10 2742 days true 2.49 5%
Lynn Robinson 10/10 2748 days true 2.48 5%
Francis Corrigan 10/10 2757 days true 2.47 5%
Jackie & Ray 9/10 2769 days true 2.45 5%
Alex 10/10 2787 days 2.42 5%
Rob O'Neill 9/10 3064 days true 2.0 3%
David Brown 9/10 3066 days true 2.0 3%
David Taylor 6/10 3067 days true 1.66 2%
R Tearle 9/10 3071 days true 1.99 3%
Helen Evans 6/10 3076 days true 1.65 2%
Helen 9/10 3083 days true 1.97 3%
Katherine and Pete Smal 9/10 3083 days true 1.97 3%
Wouter Moui 8/10 3085 days true 1.87 3%
Ben Akin-Smith 7/10 3087 days true 1.79 3%
K & J Overton 9/10 3087 days true 1.97 3%
Estel la Prado 9/10 3087 days true 1.97 3%
Elise van Haastert 9/10 3092 days true 1.96 3%
Geert Van Tittelboom 9/10 3097 days true 1.95 3%
Carmel 10/10 3097 days true 1.95 3%
Janine Diehl 10/10 3098 days true 1.95 3%
Daniel Hammersley 9/10 3098 days true 1.95 3%
Becky Foley 10/10 3107 days true 1.94 3%
Van den Borne 9/10 3107 days true 1.94 3%
Angela Clarke 9/10 3108 days true 1.94 3%
Liz Foxwell-Canning 10/10 3108 days true 1.94 3%
Nataly Loewidt 9/10 3113 days true 1.93 3%
Sue Haward 9/10 3116 days true 1.92 3%
Christian Foerster 9/10 3121 days true 1.92 3%
dollimyxture 10/10 3152 days 1.87 3%
mnm 9/10 3152 days 1.87 3%
Ann Michle 9/10 3378 days true 1.53 2%
Victoria Slater 8/10 3432 days true 1.37 2%
Margie 10/10 3436 days true 1.44 2%
Inbar Yizhar Barnea 10/10 3446 days true 1.42 2%
Graeme + Jane Ryan 10/10 3448 days true 1.42 2%
Peter Brown 8/10 3454 days true 1.34 1%
David Hobson 10/10 3478 days true 1.37 2%
Ross & Catherine Litherland 8/10 3499 days true 1.27 1%
Primavesi 10/10 3560 days true 1.25 1%
Tim_P 8/10 3789 days true 0.85 0%
Thomas1646 10/10 3799 days true 0.88 0%
JuergenSchnitzer 10/10 3808 days true 0.87 0%
Gillian 9/10 3812 days true 0.86 0%
Mette 9/10 3836 days true 0.83 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Routeburn Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

92%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.