Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Routeburn Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Routeburn Track

Valid Reviews

137 Valid Reviews

The Routeburn Track experience has a total of 138 reviews. There are 137 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 137 valid reviews:

Rating Count Percentage
10/10 59
43%
9/10 43
31%
8/10 26
19%
7/10 6
4%
6/10 2
1%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.80% Average

The raw data average (mean) for all the Routeburn Track valid reviews is 90.80% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

131 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 137 valid reviews, the experience has 131 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 131 face-to-face reviews:

Rating Count Percentage
10/10 55
42%
9/10 42
32%
8/10 25
19%
7/10 6
5%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.61% Average

The raw data average (mean) for all the Routeburn Track face-to-face reviews is 90.61% and is based on 131 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.86%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Jan Christoph 10/10 470 days true 77.99 100%
Dorothy and Graham Glen 10/10 470 days true 77.99 100%
Laura Kudo 8/10 695 days true 36.42 45%
Melanie and Pascal 10/10 721 days true 32.6 40%
Remy and Rebecca Mans 10/10 724 days true 32.17 40%
Holloway 10/10 726 days true 31.89 39%
Fi 8/10 747 days true 29.03 36%
Simon 10/10 768 days true 26.33 32%
Mikkel Thomassen 10/10 819 days true 20.49 25%
Jannika Cao 10/10 819 days true 20.49 25%
Kat 8/10 820 days true 20.38 24%
Austin Jurgensmeyer 10/10 845 days true 17.88 21%
Susan H 10/10 862 days 13.6 15%
Hector 9/10 1050 days true 6.39 6%
Carlos 9/10 1050 days true 6.39 6%
Ivanova R 10/10 1051 days true 6.37 6%
Jenna Kuittinen 7/10 1063 days true 6.19 6%
Stephen Timko 10/10 1067 days true 6.15 6%
Jeeyoung Kim 10/10 1069 days true 6.13 6%
Marie 10/10 1071 days true 6.11 6%
Szu-Yi Hsu 8/10 1073 days true 6.09 6%
Chao Lai 9/10 1073 days true 6.09 6%
Virginia Fradin 8/10 1073 days true 6.09 6%
Dominique 10/10 1074 days true 6.08 6%
Derick Trotter 9/10 1074 days true 6.08 6%
Kathryn Nolan 10/10 1076 days true 6.07 6%
Molly Bogeberg 10/10 1077 days true 6.06 6%
Pierre Mathis 8/10 1079 days true 6.05 6%
Judy 9/10 1081 days true 6.04 6%
Lea Kisbye 7/10 1082 days true 6.03 6%
Max 7/10 1084 days true 6.02 6%
Manuel El-Amine 8/10 1085 days true 6.02 6%
Bernardo Galeazzo 8/10 1089 days 5.01 4%
Kim 8/10 1093 days true 6.0 6%
Stephanie Pope 9/10 1099 days true 5.99 6%
Maike Santelmann 9/10 1101 days true 5.99 6%
Remi Lopez 10/10 1102 days true 5.99 6%
Yarden Oliva 10/10 1104 days true 5.99 5%
Mia Gaynor 10/10 1105 days true 5.98 5%
Lisa 8/10 1106 days true 5.98 5%
Gonne Clasen 8/10 1126 days true 5.95 5%
Samantha Heim 10/10 1155 days true 5.9 5%
Iker Peeters 10/10 1174 days true 5.87 5%
Ixtaso Roncal 10/10 1207 days 4.85 4%
Sue Strebe 8/10 1467 days true 5.39 5%
Elisa Felising 10/10 1473 days true 5.38 5%
David McIntosh 9/10 1484 days true 5.36 5%
Dawn Mulligan 8/10 1490 days true 5.35 5%
Karolina Gren 9/10 1783 days true 4.87 4%
Moritz Lepple 9/10 1800 days true 4.84 4%
Simon Galpin 8/10 1812 days true 4.82 4%
Andreas Jung 9/10 1821 days true 4.81 4%
Maria = Moller Hansen 10/10 1825 days true 4.8 4%
Bjorn Houlberg 9/10 1825 days true 4.8 4%
Marinette 9/10 1829 days true 4.79 4%
Barbara 9/10 1829 days true 4.79 4%
Natalie Boehm 10/10 1830 days true 4.79 4%
Guillaim Terrangle 7/10 1830 days true 4.79 4%
Anna Guzewiez 7/10 1833 days true 4.79 4%
David Krasner 8/10 1839 days true 4.78 4%
Daryl 10/10 1868 days true 4.73 4%
Trish Pope 10/10 1877 days true 4.71 4%
Philipp Haass 10/10 1882 days true 4.71 4%
Christin Woelk 5/10 2143 days true 4.28 3%
Audrey Ripoche 9/10 2155 days true 4.26 3%
Stientje van den Heuvel 10/10 2165 days true 4.24 3%
Tom Somers 10/10 2165 days true 4.24 3%
Andy Cummins 10/10 2166 days true 4.24 3%
Cervenka Jaroslav 10/10 2171 days true 4.23 3%
Jitka Zenahlikova 10/10 2171 days true 4.23 3%
Katey Justice 9/10 2174 days true 4.23 3%
Kathryn Pisco 10/10 2185 days true 4.21 3%
Mike Pisco 10/10 2185 days true 4.21 3%
Patrick O'Connell 10/10 2189 days true 4.2 3%
Helen and Ogi 10/10 2192 days true 4.2 3%
Francis Runge 10/10 2193 days true 4.2 3%
Peter Moederer 8/10 2196 days true 4.19 3%
Tobias Sowade 9/10 2205 days true 4.18 3%
Liam Day 8/10 2255 days true 4.09 3%
Alexandra van den Brack 9/10 2266 days true 4.08 3%
Katharina Pape 9/10 2267 days true 4.07 3%
Debbie 10/10 2270 days true 4.07 3%
Michael Neumann 10/10 2531 days true 3.64 2%
Oliver Hardt 8/10 2533 days true 3.64 2%
Val Phillips 10/10 2537 days true 3.63 2%
D Esson 8/10 2538 days true 3.63 2%
Hanna Clement 8/10 2538 days true 3.63 2%
Keith Helen 10/10 2544 days true 3.62 2%
Fleming Lauridsen 9/10 2553 days true 3.6 2%
Siegfried Richter 8/10 2554 days true 3.6 2%
Beeny 9/10 2554 days true 3.6 2%
Carolin Haas 9/10 2554 days true 3.6 2%
Vincent & Lian 9/10 2554 days true 3.6 2%
Alan Findlay 10/10 2559 days true 3.59 2%
Lynn Robinson 10/10 2565 days true 3.58 2%
Francis Corrigan 10/10 2574 days true 3.57 2%
Jackie & Ray 9/10 2586 days true 3.55 2%
Alex 10/10 2604 days 2.93 1%
Rob O'Neill 9/10 2881 days true 3.06 2%
David Brown 9/10 2883 days true 3.06 2%
David Taylor 6/10 2884 days true 3.06 2%
R Tearle 9/10 2888 days true 3.05 2%
Helen Evans 6/10 2893 days true 3.04 2%
Helen 9/10 2900 days true 3.03 2%
Katherine and Pete Smal 9/10 2900 days true 3.03 2%
Wouter Moui 8/10 2902 days true 3.03 2%
Ben Akin-Smith 7/10 2904 days true 3.03 2%
K & J Overton 9/10 2904 days true 3.03 2%
Estel la Prado 9/10 2904 days true 3.03 2%
Elise van Haastert 9/10 2909 days true 3.02 2%
Geert Van Tittelboom 9/10 2914 days true 3.01 2%
Carmel 10/10 2914 days true 3.01 2%
Janine Diehl 10/10 2915 days true 3.01 2%
Daniel Hammersley 9/10 2915 days true 3.01 2%
Becky Foley 10/10 2924 days true 2.99 2%
Van den Borne 9/10 2924 days true 2.99 2%
Angela Clarke 9/10 2925 days true 2.99 2%
Liz Foxwell-Canning 10/10 2925 days true 2.99 2%
Nataly Loewidt 9/10 2930 days true 2.98 2%
Sue Haward 9/10 2933 days true 2.98 2%
Christian Foerster 9/10 2938 days true 2.97 2%
dollimyxture 10/10 2969 days 2.43 1%
mnm 9/10 2969 days 2.43 1%
Ann Michle 9/10 3195 days true 2.55 1%
Victoria Slater 8/10 3249 days true 2.46 1%
Margie 10/10 3253 days true 2.45 1%
Inbar Yizhar Barnea 10/10 3263 days true 2.44 1%
Graeme + Jane Ryan 10/10 3265 days true 2.43 1%
Peter Brown 8/10 3271 days true 2.42 1%
David Hobson 10/10 3295 days true 2.38 1%
Ross & Catherine Litherland 8/10 3316 days true 2.35 1%
Primavesi 10/10 3377 days true 2.25 1%
Tim_P 8/10 3606 days true 1.87 0%
Thomas1646 10/10 3616 days true 1.86 0%
JuergenSchnitzer 10/10 3625 days true 1.84 0%
Gillian 9/10 3629 days true 1.83 0%
Mette 9/10 3653 days true 1.8 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Routeburn Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

93%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.