Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Routeburn Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Routeburn Track

Valid Reviews

137 Valid Reviews

The Routeburn Track experience has a total of 138 reviews. There are 137 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 137 valid reviews:

Rating Count Percentage
10/10 59
43%
9/10 43
31%
8/10 26
19%
7/10 6
4%
6/10 2
1%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.80% Average

The raw data average (mean) for all the Routeburn Track valid reviews is 90.80% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

131 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 137 valid reviews, the experience has 131 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 131 face-to-face reviews:

Rating Count Percentage
10/10 55
42%
9/10 42
32%
8/10 25
19%
7/10 6
5%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.61% Average

The raw data average (mean) for all the Routeburn Track face-to-face reviews is 90.61% and is based on 131 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.59%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Jan Christoph 10/10 532 days true 66.18 100%
Dorothy and Graham Glen 10/10 532 days true 66.18 100%
Laura Kudo 8/10 757 days true 27.72 40%
Melanie and Pascal 10/10 783 days true 24.51 35%
Remy and Rebecca Mans 10/10 786 days true 24.16 35%
Holloway 10/10 788 days true 23.92 34%
Fi 8/10 809 days true 21.55 31%
Simon 10/10 830 days true 19.35 27%
Mikkel Thomassen 10/10 881 days true 14.71 20%
Jannika Cao 10/10 881 days true 14.71 20%
Kat 8/10 882 days true 14.63 20%
Austin Jurgensmeyer 10/10 907 days true 12.72 17%
Susan H 10/10 924 days 9.63 12%
Hector 9/10 1112 days true 5.97 7%
Carlos 9/10 1112 days true 5.97 7%
Ivanova R 10/10 1113 days true 5.97 7%
Jenna Kuittinen 7/10 1125 days true 5.95 7%
Stephen Timko 10/10 1129 days true 5.94 7%
Jeeyoung Kim 10/10 1131 days true 5.94 7%
Marie 10/10 1133 days true 5.94 7%
Szu-Yi Hsu 8/10 1135 days true 5.93 7%
Chao Lai 9/10 1135 days true 5.93 7%
Virginia Fradin 8/10 1135 days true 5.93 7%
Dominique 10/10 1136 days true 5.93 7%
Derick Trotter 9/10 1136 days true 5.93 7%
Kathryn Nolan 10/10 1138 days true 5.93 7%
Molly Bogeberg 10/10 1139 days true 5.93 7%
Pierre Mathis 8/10 1141 days true 5.92 7%
Judy 9/10 1143 days true 5.92 7%
Lea Kisbye 7/10 1144 days true 5.92 7%
Max 7/10 1146 days true 5.92 7%
Manuel El-Amine 8/10 1147 days true 5.91 7%
Bernardo Galeazzo 8/10 1151 days 4.92 5%
Kim 8/10 1155 days true 5.9 7%
Stephanie Pope 9/10 1161 days true 5.89 7%
Maike Santelmann 9/10 1163 days true 5.89 7%
Remi Lopez 10/10 1164 days true 5.89 7%
Yarden Oliva 10/10 1166 days true 5.88 6%
Mia Gaynor 10/10 1167 days true 5.88 6%
Lisa 8/10 1168 days true 5.88 6%
Gonne Clasen 8/10 1188 days true 5.85 6%
Samantha Heim 10/10 1217 days true 5.8 6%
Iker Peeters 10/10 1236 days true 5.77 6%
Ixtaso Roncal 10/10 1269 days 4.76 5%
Sue Strebe 8/10 1529 days true 5.29 6%
Elisa Felising 10/10 1535 days true 5.28 6%
David McIntosh 9/10 1546 days true 5.26 6%
Dawn Mulligan 8/10 1552 days true 5.25 6%
Karolina Gren 9/10 1845 days true 4.77 5%
Moritz Lepple 9/10 1862 days true 4.74 5%
Simon Galpin 8/10 1874 days true 4.72 5%
Andreas Jung 9/10 1883 days true 4.7 5%
Maria = Moller Hansen 10/10 1887 days true 4.7 5%
Bjorn Houlberg 9/10 1887 days true 4.7 5%
Marinette 9/10 1891 days true 4.69 5%
Barbara 9/10 1891 days true 4.69 5%
Natalie Boehm 10/10 1892 days true 4.69 5%
Guillaim Terrangle 7/10 1892 days true 4.69 5%
Anna Guzewiez 7/10 1895 days true 4.68 5%
David Krasner 8/10 1901 days true 4.68 5%
Daryl 10/10 1930 days true 4.63 5%
Trish Pope 10/10 1939 days true 4.61 5%
Philipp Haass 10/10 1944 days true 4.6 5%
Christin Woelk 5/10 2205 days true 4.18 4%
Audrey Ripoche 9/10 2217 days true 4.16 4%
Stientje van den Heuvel 10/10 2227 days true 4.14 4%
Tom Somers 10/10 2227 days true 4.14 4%
Andy Cummins 10/10 2228 days true 4.14 4%
Cervenka Jaroslav 10/10 2233 days true 4.13 4%
Jitka Zenahlikova 10/10 2233 days true 4.13 4%
Katey Justice 9/10 2236 days true 4.12 4%
Kathryn Pisco 10/10 2247 days true 4.11 4%
Mike Pisco 10/10 2247 days true 4.11 4%
Patrick O'Connell 10/10 2251 days true 4.1 4%
Helen and Ogi 10/10 2254 days true 4.09 4%
Francis Runge 10/10 2255 days true 4.09 4%
Peter Moederer 8/10 2258 days true 4.09 4%
Tobias Sowade 9/10 2267 days true 4.07 4%
Liam Day 8/10 2317 days true 3.99 4%
Alexandra van den Brack 9/10 2328 days true 3.97 4%
Katharina Pape 9/10 2329 days true 3.97 4%
Debbie 10/10 2332 days true 3.97 4%
Michael Neumann 10/10 2593 days true 3.54 3%
Oliver Hardt 8/10 2595 days true 3.53 3%
Val Phillips 10/10 2599 days true 3.53 3%
D Esson 8/10 2600 days true 3.53 3%
Hanna Clement 8/10 2600 days true 3.53 3%
Keith Helen 10/10 2606 days true 3.52 3%
Fleming Lauridsen 9/10 2615 days true 3.5 3%
Siegfried Richter 8/10 2616 days true 3.5 3%
Beeny 9/10 2616 days true 3.5 3%
Carolin Haas 9/10 2616 days true 3.5 3%
Vincent & Lian 9/10 2616 days true 3.5 3%
Alan Findlay 10/10 2621 days true 3.49 3%
Lynn Robinson 10/10 2627 days true 3.48 3%
Francis Corrigan 10/10 2636 days true 3.47 3%
Jackie & Ray 9/10 2648 days true 3.45 3%
Alex 10/10 2666 days 2.85 2%
Rob O'Neill 9/10 2943 days true 2.96 2%
David Brown 9/10 2945 days true 2.96 2%
David Taylor 6/10 2946 days true 2.96 2%
R Tearle 9/10 2950 days true 2.95 2%
Helen Evans 6/10 2955 days true 2.94 2%
Helen 9/10 2962 days true 2.93 2%
Katherine and Pete Smal 9/10 2962 days true 2.93 2%
Wouter Moui 8/10 2964 days true 2.93 2%
Ben Akin-Smith 7/10 2966 days true 2.92 2%
K & J Overton 9/10 2966 days true 2.92 2%
Estel la Prado 9/10 2966 days true 2.92 2%
Elise van Haastert 9/10 2971 days true 2.92 2%
Geert Van Tittelboom 9/10 2976 days true 2.91 2%
Carmel 10/10 2976 days true 2.91 2%
Janine Diehl 10/10 2977 days true 2.91 2%
Daniel Hammersley 9/10 2977 days true 2.91 2%
Becky Foley 10/10 2986 days true 2.89 2%
Van den Borne 9/10 2986 days true 2.89 2%
Angela Clarke 9/10 2987 days true 2.89 2%
Liz Foxwell-Canning 10/10 2987 days true 2.89 2%
Nataly Loewidt 9/10 2992 days true 2.88 2%
Sue Haward 9/10 2995 days true 2.88 2%
Christian Foerster 9/10 3000 days true 2.87 2%
dollimyxture 10/10 3031 days 2.35 1%
mnm 9/10 3031 days 2.35 1%
Ann Michle 9/10 3257 days true 2.45 1%
Victoria Slater 8/10 3311 days true 2.36 1%
Margie 10/10 3315 days true 2.35 1%
Inbar Yizhar Barnea 10/10 3325 days true 2.33 1%
Graeme + Jane Ryan 10/10 3327 days true 2.33 1%
Peter Brown 8/10 3333 days true 2.32 1%
David Hobson 10/10 3357 days true 2.28 1%
Ross & Catherine Litherland 8/10 3378 days true 2.25 1%
Primavesi 10/10 3439 days true 2.15 1%
Tim_P 8/10 3668 days true 1.77 0%
Thomas1646 10/10 3678 days true 1.75 0%
JuergenSchnitzer 10/10 3687 days true 1.74 0%
Gillian 9/10 3691 days true 1.73 0%
Mette 9/10 3715 days true 1.69 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Routeburn Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

93%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch