G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Farewell Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Farewell Walk
Valid Reviews
45 Valid Reviews
The Cape Farewell Walk experience has a total of 45 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 45 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
40% |
| 9/10 | 10 |
|
22% |
| 8/10 | 13 |
|
29% |
| 7/10 | 1 |
|
2% |
| 6/10 | 2 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.22% Average
The raw data average (mean) for all the Cape Farewell Walk valid reviews is 88.22% and is based on 45 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
44 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 45 valid reviews, the experience has 44 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 44 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
39% |
| 9/10 | 10 |
|
23% |
| 8/10 | 13 |
|
30% |
| 7/10 | 1 |
|
2% |
| 6/10 | 2 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.95% Average
The raw data average (mean) for all the Cape Farewell Walk face-to-face reviews is 87.95% and is based on 44 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.25%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jacques Scohy | 8/10 | 2856 days | 99% |
| Tereza Bulova | 10/10 | 2865 days | 100% |
| Ondres S | 9/10 | 2865 days | 99% |
| Bernd Giermann | 9/10 | 2884 days | 98% |
| Sammy Kerrod | 8/10 | 2915 days | 95% |
| Sean | 10/10 | 2928 days | 96% |
| Leonie Brabers | 8/10 | 2947 days | 92% |
| Christine | 8/10 | 2952 days | 92% |
| Franco Panizza | 8/10 | 3166 days | 78% |
| Nele Foerske | 10/10 | 3172 days | 79% |
| Leopold Kern | 9/10 | 3172 days | 78% |
| Katharina Miehling | 10/10 | 3172 days | 79% |
| Valentine de Beer | 8/10 | 3173 days | 77% |
| Jacquet Ombeline | 10/10 | 3173 days | 79% |
| Anika Danits | 9/10 | 3182 days | 78% |
| Heidi et Mat | 10/10 | 3188 days | 78% |
| Isabella Sinnesbickle | 8/10 | 3204 days | 75% |
| Lothen | 8/10 | 3210 days | 75% |
| Alice and James | 9/10 | 3236 days | 74% |
| Brandon Patton | 6/10 | 3241 days | 64% |
| Iris Kerbler | 10/10 | 3243 days | 74% |
| Sascha Kaffenberger | 8/10 | 3248 days | 72% |
| Claudia Hornig | 9/10 | 3253 days | 73% |
| Steffen & Steffen | 8/10 | 3276 days | 70% |
| gita feichtingerova | 10/10 | 3276 days | 72% |
| Carolin Siegert | 10/10 | 3907 days | 29% |
| Maxime Ripoche | 7/10 | 3939 days | 25% |
| Kristina | 10/10 | 3973 days | 24% |
| Hendrik Schanz | 4/10 | 3982 days | 14% |
| Philip Gosemann | 8/10 | 3982 days | 23% |
| Adrien Godeloup | 10/10 | 3987 days | 23% |
| Malgorzata | 10/10 | 4299 days | 2% |
| Przemystaw Tymizyszyn | 10/10 | 4299 days | 2% |
| Jim | 10/10 | 4306 days | 2% |
| Christina Rodewald | 9/10 | 4328 days | 0% |
| Sandra Dirk | 8/10 | 4652 days | 31% |
| Rainer Schnell | 10/10 | 4681 days | 31% |
| Alibeare | 10/10 | 4812 days | 31% |
| Anita Tonks | 9/10 | 5025 days | 31% |
| Meriel & Paul Best | 9/10 | 5050 days | 31% |
| Adam Gerrard | 6/10 | 5321 days | 27% |
| Senel | 10/10 | 5398 days | 31% |
| Ferth | 8/10 | 5405 days | 31% |
| Sandy Doodson | 9/10 | 5433 days | 31% |
| Peter Tres | 10/10 | 5434 days | 31% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Farewell Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.25% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.