Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Totaranui Campground.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
76 Valid Reviews
The Totaranui Campground experience has a total of 77 reviews. There are 76 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 76 valid reviews:
The raw data average (mean) for all the Totaranui Campground valid reviews is 86.05% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 76 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
The raw data average (mean) for all the Totaranui Campground face-to-face reviews is 83.02% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Paul Smith||9/10||112 days||98.01||100%|
|Sally Hodgson||10/10||514 days||58.14||59%|
|Millka Pietikainen||10/10||519 days||57.32||58%|
|Jan Hiltermann||9/10||547 days||52.59||53%|
|Arslan Ahmad||10/10||824 days||16.64||16%|
|Adrian Soldati||10/10||868 days||13.17||12%|
|Romain Richardot||8/10||936 days||10.81||10%|
|Rosanne van Dooren||10/10||973 days||7.36||6%|
|Lynn Pateron||10/10||1009 days||6.17||5%|
|Chloe Cox||9/10||1054 days||5.27||4%|
|Daniel Pietzsch||10/10||1175 days||5.87||5%|
|Lizzie Sitton||9/10||1207 days||5.82||5%|
|David Sitton||8/10||1207 days||5.82||5%|
|Wout van Dijk||9/10||1295 days||4.73||3%|
|Sarah Gurney||8/10||1296 days||4.72||3%|
|Marty Dayle||8/10||1360 days||4.64||3%|
|K C Costonis||10/10||1483 days||4.47||3%|
|Yann Le Gac||10/10||1483 days||4.47||3%|
|Jan Suoboda||7/10||1765 days||4.9||4%|
|tim winders||8/10||1818 days||4.01||3%|
|Anna Grafenstein||7/10||1875 days||4.72||3%|
|Petra Albrchtoval||10/10||1902 days||4.67||3%|
|Philip Schumann||10/10||1906 days||4.67||3%|
|Nina Helmling||6/10||1908 days||4.66||3%|
|Radana Dlouha||6/10||1916 days||4.65||3%|
|Bernhard Fulterer||5/10||1926 days||4.63||3%|
|Tobias Gehring||9/10||1929 days||4.63||3%|
|Felix Brettner||9/10||1929 days||4.63||3%|
|Eugen Lehner||8/10||1929 days||4.63||3%|
|Max Stein||8/10||1929 days||4.63||3%|
|Sally Schist||10/10||1933 days||4.62||3%|
|Mike Majnik||10/10||1934 days||4.62||3%|
|Victor Puigserver||10/10||1934 days||4.62||3%|
|Jason MacLeod||9/10||1938 days||3.85||3%|
|Carina Borho||9/10||1944 days||4.6||3%|
|Markus Spitzmueller||9/10||1945 days||4.6||3%|
|Julia Bonisch||6/10||1953 days||4.59||3%|
|Sven Woelk||8/10||2239 days||4.12||3%|
|Annika Schmidt||10/10||2249 days||4.1||3%|
|Patrick Stoeit||9/10||2249 days||4.1||3%|
|Ann Furlong||7/10||2269 days||4.07||3%|
|Francis Ruige||10/10||2279 days||4.05||3%|
|Bev Stott||8/10||2281 days||4.05||3%|
|Tony and Helene||3/10||2283 days||3.74||2%|
|Arno Leleu||9/10||2284 days||4.05||3%|
|Nadine and Jan||9/10||2347 days||3.94||3%|
|Lotte Uneken||7/10||2377 days||3.89||3%|
|Roeland Driessen||10/10||2700 days||2.8||1%|
|Robert Voelkl||10/10||2737 days||3.3||2%|
|Boi Sagarra||7/10||2989 days||2.89||2%|
|Karsten Tannhauser||7/10||2989 days||2.89||2%|
|Bette Eh||10/10||2995 days||2.88||2%|
|Rosie NZ||9/10||3384 days||2.24||1%|
|Mike Kirchner||8/10||3395 days||2.22||1%|
|Fred Dagg||7/10||3421 days||2.18||1%|
|Mike Howe||8/10||3736 days||1.38||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Totaranui Campground does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.