Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tōtaranui Campground.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
78 Valid Reviews
The Tōtaranui Campground experience has a total of 80 reviews. There are 78 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 78 valid reviews:
The raw data average (mean) for all the Tōtaranui Campground valid reviews is 86.28% and is based on 78 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 78 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
The raw data average (mean) for all the Tōtaranui Campground face-to-face reviews is 83.02% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Paul Smith||9/10||726 days||32%|
|Sally Hodgson||10/10||1128 days||6%|
|Millka Pietikainen||10/10||1133 days||6%|
|Jan Hiltermann||9/10||1161 days||6%|
|Arslan Ahmad||10/10||1438 days||5%|
|Adrian Soldati||10/10||1482 days||5%|
|Romain Richardot||8/10||1550 days||5%|
|Rosanne van Dooren||10/10||1587 days||5%|
|Lynn Pateron||10/10||1623 days||5%|
|Chloe Cox||9/10||1668 days||5%|
|Daniel Pietzsch||10/10||1789 days||4%|
|Lizzie Sitton||9/10||1821 days||4%|
|David Sitton||8/10||1821 days||4%|
|Wout van Dijk||9/10||1909 days||4%|
|Sarah Gurney||8/10||1910 days||4%|
|Marty Dayle||8/10||1975 days||4%|
|K C Costonis||10/10||2097 days||4%|
|Yann Le Gac||10/10||2098 days||4%|
|Jan Suoboda||7/10||2379 days||3%|
|tim winders||8/10||2432 days||3%|
|Anna Grafenstein||7/10||2489 days||2%|
|Petra Albrchtoval||10/10||2516 days||3%|
|Philip Schumann||10/10||2520 days||3%|
|Nina Helmling||6/10||2522 days||2%|
|Radana Dlouha||6/10||2530 days||2%|
|Bernhard Fulterer||5/10||2540 days||2%|
|Tobias Gehring||9/10||2543 days||3%|
|Felix Brettner||9/10||2543 days||3%|
|Eugen Lehner||8/10||2543 days||2%|
|Max Stein||8/10||2543 days||2%|
|Sally Schist||10/10||2547 days||3%|
|Mike Majnik||10/10||2548 days||3%|
|Victor Puigserver||10/10||2548 days||3%|
|Jason MacLeod||9/10||2552 days||3%|
|Carina Borho||9/10||2558 days||3%|
|Markus Spitzmueller||9/10||2559 days||3%|
|Julia Bonisch||6/10||2567 days||2%|
|Sven Woelk||8/10||2853 days||2%|
|Annika Schmidt||10/10||2863 days||2%|
|Patrick Stoeit||9/10||2863 days||2%|
|Ann Furlong||7/10||2883 days||2%|
|Francis Ruige||10/10||2893 days||2%|
|Bev Stott||8/10||2895 days||2%|
|Tony and Helene||3/10||2897 days||1%|
|Arno Leleu||9/10||2898 days||2%|
|Nadine and Jan||9/10||2961 days||2%|
|Lotte Uneken||7/10||2991 days||1%|
|Roeland Driessen||10/10||3314 days||1%|
|Robert Voelkl||10/10||3351 days||1%|
|Boi Sagarra||7/10||3603 days||0%|
|Karsten Tannhauser||7/10||3603 days||0%|
|Bette Eh||10/10||3609 days||0%|
|Rosie NZ||9/10||3998 days||1%|
|Mike Kirchner||8/10||4009 days||1%|
|Fred Dagg||7/10||4035 days||1%|
|Mike Howe||8/10||4350 days||1%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tōtaranui Campground does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.