Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tōtaranui Campground.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
79 Valid Reviews
The Tōtaranui Campground experience has a total of 81 reviews. There are 79 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 79 valid reviews:
The raw data average (mean) for all the Tōtaranui Campground valid reviews is 86.46% and is based on 79 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 79 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
The raw data average (mean) for all the Tōtaranui Campground face-to-face reviews is 83.02% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Emma Utgaard||10/10||38 days||100%|
|Paul Smith||9/10||1042 days||5%|
|Sally Hodgson||10/10||1444 days||4%|
|Millka Pietikainen||10/10||1449 days||4%|
|Jan Hiltermann||9/10||1477 days||4%|
|Arslan Ahmad||10/10||1754 days||4%|
|Adrian Soldati||10/10||1798 days||4%|
|Romain Richardot||8/10||1866 days||3%|
|Rosanne van Dooren||10/10||1903 days||3%|
|Lynn Pateron||10/10||1939 days||3%|
|Chloe Cox||9/10||1984 days||3%|
|Daniel Pietzsch||10/10||2105 days||3%|
|Lizzie Sitton||9/10||2137 days||3%|
|David Sitton||8/10||2137 days||3%|
|Wout van Dijk||9/10||2225 days||3%|
|Sarah Gurney||8/10||2226 days||3%|
|Marty Dayle||8/10||2291 days||2%|
|K C Costonis||10/10||2413 days||2%|
|Yann Le Gac||10/10||2414 days||2%|
|Jan Suoboda||7/10||2695 days||2%|
|tim winders||8/10||2748 days||2%|
|Anna Grafenstein||7/10||2805 days||1%|
|Petra Albrchtoval||10/10||2832 days||2%|
|Philip Schumann||10/10||2836 days||2%|
|Nina Helmling||6/10||2838 days||1%|
|Radana Dlouha||6/10||2846 days||1%|
|Bernhard Fulterer||5/10||2856 days||1%|
|Tobias Gehring||9/10||2859 days||2%|
|Felix Brettner||9/10||2859 days||2%|
|Eugen Lehner||8/10||2859 days||1%|
|Max Stein||8/10||2859 days||1%|
|Sally Schist||10/10||2863 days||2%|
|Mike Majnik||10/10||2864 days||2%|
|Victor Puigserver||10/10||2864 days||2%|
|Jason MacLeod||9/10||2868 days||1%|
|Carina Borho||9/10||2874 days||1%|
|Markus Spitzmueller||9/10||2875 days||1%|
|Julia Bonisch||6/10||2883 days||1%|
|Sven Woelk||8/10||3169 days||1%|
|Annika Schmidt||10/10||3179 days||1%|
|Patrick Stoeit||9/10||3179 days||1%|
|Ann Furlong||7/10||3199 days||1%|
|Francis Ruige||10/10||3209 days||1%|
|Bev Stott||8/10||3211 days||1%|
|Tony and Helene||3/10||3213 days||1%|
|Arno Leleu||9/10||3214 days||1%|
|Nadine and Jan||9/10||3277 days||1%|
|Lotte Uneken||7/10||3307 days||1%|
|Roeland Driessen||10/10||3630 days||0%|
|Robert Voelkl||10/10||3667 days||1%|
|Boi Sagarra||7/10||3919 days||1%|
|Karsten Tannhauser||7/10||3919 days||1%|
|Bette Eh||10/10||3925 days||1%|
|Rosie NZ||9/10||4314 days||1%|
|Mike Kirchner||8/10||4325 days||1%|
|Fred Dagg||7/10||4351 days||1%|
|Mike Howe||8/10||4666 days||1%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tōtaranui Campground does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.