Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Arrowtown Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
73 Valid Reviews
The Arrowtown Holiday Park experience has a total of 74 reviews. There are 73 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 73 valid reviews:
The raw data average (mean) for all the Arrowtown Holiday Park valid reviews is 72.47% and is based on 73 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
18 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 73 valid reviews, the experience has 18 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 18 face-to-face reviews:
The raw data average (mean) for all the Arrowtown Holiday Park face-to-face reviews is 82.22% and is based on 18 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Francois & Caroline||7/10||418 days||65.8||67%|
|chris marshall||5/10||418 days||58.57||59%|
|Yar Ni Ng||6/10||540 days||44.65||45%|
|Antony Lewis||9/10||693 days||30.61||31%|
|Bailey Dunne||6/10||724 days||22.25||23%|
|Simon Zimmermann||2/10||740 days||18.73||19%|
|Fedor Bezrukov||2/10||776 days||15.84||16%|
|Wen Xin Tan||9/10||925 days||9.58||10%|
|Gerry Boobis||8/10||1028 days||5.43||5%|
|Louise Russell||9/10||1057 days||5.23||5%|
|Vicky Moore||2/10||1069 days||3.83||4%|
|Sophie Ross||8/10||1097 days||4.75||5%|
|Andy Payne||8/10||1192 days||4.57||5%|
|Joost de Hond||2/10||1196 days||3.6||4%|
|Tom Relou||3/10||1232 days||3.64||4%|
|Maggy Kinniburgh||3/10||1258 days||3.6||4%|
|Michelle Klein||10/10||1270 days||4.66||5%|
|Wayne Jeskie||10/10||1410 days||4.38||4%|
|David Elliott||8/10||1423 days||4.14||4%|
|R Werder||8/10||1498 days||4.0||4%|
|Sarah Gurney||8/10||1551 days||3.9||4%|
|Penny King||9/10||1580 days||4.05||4%|
|Lesa Price||9/10||1604 days||4.0||4%|
|Steve Warren||10/10||1604 days||4.0||4%|
|Viki Ziemba||9/10||1636 days||3.94||4%|
|Kathy Hart||10/10||1759 days||3.7||4%|
|Chris Read||8/10||1764 days||3.51||4%|
|Nyla and Alan Ramsay||9/10||1819 days||3.58||4%|
|Jan Collins||10/10||1838 days||3.55||4%|
|Ron Clarke||7/10||1910 days||3.1||3%|
|Hol. M.||7/10||1910 days||3.1||3%|
|Andy Jobst||10/10||1910 days||3.41||3%|
|Joanne Robertson||8/10||1917 days||3.22||3%|
|Anthony Brown||5/10||2237 days||2.24||2%|
|Jonathan Meun||7/10||2580 days||1.91||2%|
|William Notcutt||5/10||2609 days||1.65||2%|
|Lindsay Berquist||7/10||2854 days||1.42||1%|
|Signe Kaspersen||9/10||2909 days||1.45||1%|
|Steve Goodyear||10/10||2936 days||1.4||1%|
|Andreas Kristiansen||8/10||2938 days||1.32||1%|
|John Heal||8/10||3020 days||1.17||1%|
|Judith & John Bishop||8/10||3250 days||0.74||1%|
|Tina Madsen||4/10||3267 days||0.59||1%|
|Lenny Appel||8/10||3282 days||0.68||1%|
|Tyson Burnett||8/10||3282 days||0.68||1%|
|Kevin & Chris||8/10||3579 days||0.13||0%|
|Chris Bil||9/10||3641 days||0.02||0%|
|Bert Tonwen||10/10||3655 days||0.0||0%|
|Ian E||9/10||3670 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Arrowtown Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Arrowtown Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Arrowtown Holiday Park experience has been adjusted for 49 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.