Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Hawea Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
87 Valid Reviews
The Lake Hawea Holiday Park experience has a total of 90 reviews. There are 87 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 87 valid reviews:
The raw data average (mean) for all the Lake Hawea Holiday Park valid reviews is 84.02% and is based on 87 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
25 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 87 valid reviews, the experience has 25 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 25 face-to-face reviews:
The raw data average (mean) for all the Lake Hawea Holiday Park face-to-face reviews is 85.20% and is based on 25 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Jenny and Barry||9/10||273 days||88.19||100%|
|Vicki Hoskinson||10/10||456 days||67.05||76%|
|Jack James||8/10||908 days||10.01||11%|
|Tammy Schein||8/10||941 days||8.32||9%|
|Wen Xin Tan||9/10||1023 days||5.82||7%|
|Belinda Clarke||7/10||1160 days||4.43||5%|
|Hollie Procter||10/10||1214 days||4.77||5%|
|Alan Brown||9/10||1214 days||4.77||5%|
|Matthias Wohlgemuth||5/10||1229 days||3.84||4%|
|Michael Jeffress||2/10||1239 days||3.54||4%|
|S Webb||9/10||1306 days||4.59||5%|
|Julia Hamblyn||10/10||1337 days||4.53||5%|
|Margo Wiltens||10/10||1344 days||4.51||5%|
|Rebecca Bowles||10/10||1472 days||4.26||5%|
|W Donovan||9/10||1497 days||4.21||5%|
|Ray Tombs||10/10||1511 days||4.19||5%|
|Chadd Holland||10/10||1523 days||4.16||5%|
|Averil Ford||5/10||1551 days||3.33||4%|
|Paul Smith||7/10||1560 days||3.72||4%|
|Felicity Fay||10/10||1580 days||4.05||5%|
|Yung Ok Yoo||8/10||1613 days||3.79||4%|
|Max Brunner||9/10||1635 days||3.94||4%|
|Sarah Gurney||8/10||1647 days||3.72||4%|
|Georgia Posar||10/10||1850 days||3.52||4%|
|Soizic Vandermeersch||8/10||1879 days||3.29||4%|
|Kurz Werner||8/10||1886 days||3.28||4%|
|Andrew Cruickshank||10/10||1917 days||3.39||4%|
|Jan Collins||6/10||1948 days||2.76||3%|
|Roeland Driessen||9/10||1976 days||3.28||4%|
|Simon Wild||8/10||1987 days||3.09||4%|
|Philippe Tremblay||10/10||2001 days||3.23||4%|
|Michael Bird||8/10||2130 days||2.83||3%|
|Glyn and Karen Farlow||9/10||2299 days||2.64||3%|
|Tony Butcher||10/10||2311 days||2.62||3%|
|Monique Monique||9/10||2311 days||2.62||3%|
|Helene & Peter||8/10||2403 days||2.32||3%|
|shaynne thompson||10/10||2617 days||2.02||2%|
|Elizabeth Stenhouse||10/10||2617 days||2.02||2%|
|Melvin Groenhof||9/10||2653 days||1.95||2%|
|Phil & Laura||9/10||2676 days||1.91||2%|
|Hanneke P||7/10||2707 days||1.68||2%|
|Jon Barratt||9/10||2744 days||1.77||2%|
|Meryem Buchwitz||9/10||2751 days||1.76||2%|
|Carole Carter||5/10||3005 days||1.02||1%|
|Stephanie Spurr||8/10||3009 days||1.19||1%|
|Robert MacLeod-Smith||7/10||3038 days||1.09||1%|
|Melanie Wood||9/10||3120 days||1.04||1%|
|Wendy Ashmore||10/10||3120 days||1.04||1%|
|K Dahmer||10/10||3372 days||0.54||1%|
|Eddie Stevens||8/10||3373 days||0.51||1%|
|John Gray||7/10||3380 days||0.48||1%|
|Alexander & Stephanie||9/10||3384 days||0.52||1%|
|Phil Hunter||9/10||3398 days||0.49||1%|
|Leontine van Laar||8/10||3402 days||0.46||1%|
|San Ahuia||9/10||3763 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lake Hawea Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 106 days. However the Lake Hawea Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lake Hawea Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.