Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Hawea Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
79 Valid Reviews
The Lake Hawea Holiday Park experience has a total of 81 reviews. There are 79 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 79 valid reviews:
The raw data average (mean) for all the Lake Hawea Holiday Park valid reviews is 84.56% and is based on 79 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
25 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 79 valid reviews, the experience has 25 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 25 face-to-face reviews:
The raw data average (mean) for all the Lake Hawea Holiday Park face-to-face reviews is 85.20% and is based on 25 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Wen Xin Tan||9/10||72 days||100%|
|Belinda Clarke||7/10||209 days||94%|
|Hollie Procter||10/10||264 days||89%|
|Alan Brown||9/10||264 days||89%|
|Matthias Wohlgemuth||5/10||278 days||88%|
|Michael Jeffress||2/10||288 days||77%|
|S Webb||9/10||356 days||80%|
|Julia Hamblyn||10/10||387 days||76%|
|Margo Wiltens||10/10||393 days||76%|
|Rebecca Bowles||10/10||521 days||57%|
|W Donovan||9/10||546 days||52%|
|Ray Tombs||10/10||560 days||50%|
|Chadd Holland||10/10||572 days||48%|
|Averil Ford||5/10||601 days||43%|
|Paul Smith||7/10||609 days||42%|
|Felicity Fay||10/10||629 days||47%|
|Yung Ok Yoo||8/10||662 days||34%|
|Max Brunner||9/10||684 days||31%|
|Sarah Gurney||8/10||696 days||29%|
|Georgia Posar||10/10||899 days||9%|
|Soizic Vandermeersch||8/10||928 days||8%|
|Kurz Werner||8/10||936 days||7%|
|Andrew Cruickshank||10/10||967 days||6%|
|Jan Collins||6/10||997 days||5%|
|Roeland Driessen||9/10||1026 days||4%|
|Simon Wild||8/10||1036 days||4%|
|Philippe Tremblay||10/10||1050 days||3%|
|Michael Bird||8/10||1179 days||3%|
|Glyn and Karen Farlow||9/10||1348 days||4%|
|Tony Butcher||10/10||1360 days||3%|
|Monique Monique||9/10||1360 days||3%|
|Helene & Peter||8/10||1452 days||2%|
|shaynne thompson||10/10||1666 days||2%|
|Elizabeth Stenhouse||10/10||1666 days||3%|
|Melvin Groenhof||9/10||1702 days||3%|
|Phil & Laura||9/10||1725 days||2%|
|Hanneke P||7/10||1756 days||2%|
|Jon Barratt||9/10||1793 days||3%|
|Meryem Buchwitz||9/10||1800 days||3%|
|Carole Carter||5/10||2054 days||2%|
|Stephanie Spurr||8/10||2058 days||2%|
|Robert MacLeod-Smith||7/10||2087 days||2%|
|Melanie Wood||9/10||2169 days||2%|
|Wendy Ashmore||10/10||2169 days||2%|
|K Dahmer||10/10||2421 days||2%|
|Eddie Stevens||8/10||2422 days||2%|
|John Gray||7/10||2429 days||2%|
|Alexander & Stephanie||9/10||2433 days||2%|
|Phil Hunter||9/10||2447 days||2%|
|Leontine van Laar||8/10||2451 days||2%|
|San Ahuia||9/10||2812 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lake Hawea Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Lake Hawea Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Lake Hawea Holiday Park experience has been adjusted for 69 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.