Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Hawea Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lake Hawea Holiday Park

Valid Reviews

81 Valid Reviews

The Lake Hawea Holiday Park experience has a total of 83 reviews. There are 81 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 81 valid reviews:

Rating Count Percentage
10/10 27
33%
9/10 19
23%
8/10 19
23%
7/10 7
9%
6/10 2
2%
5/10 5
6%
4/10 0
0%
3/10 1
1%
2/10 1
1%
1/10 0
0%

84.44% Average

The raw data average (mean) for all the Lake Hawea Holiday Park valid reviews is 84.44% and is based on 81 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

25 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 81 valid reviews, the experience has 25 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 25 face-to-face reviews:

Rating Count Percentage
10/10 7
28%
9/10 8
32%
8/10 5
20%
7/10 3
12%
6/10 0
0%
5/10 2
8%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.20% Average

The raw data average (mean) for all the Lake Hawea Holiday Park face-to-face reviews is 85.20% and is based on 25 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

82.07%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Jack James 8/10 48 days 100%
Tammy Schein 8/10 82 days 99%
Wen Xin Tan 9/10 163 days 96%
Belinda Clarke 7/10 300 days 86%
Hollie Procter 10/10 355 days 80%
Alan Brown 9/10 355 days 80%
Matthias Wohlgemuth 5/10 369 days 78%
Michael Jeffress 2/10 379 days 68%
S Webb 9/10 447 days 68%
Julia Hamblyn 10/10 478 days 63%
Margo Wiltens 10/10 484 days 62%
Rebecca Bowles 10/10 612 days 41%
W Donovan 9/10 637 days 37%
Ray Tombs 10/10 651 days 35%
Chadd Holland 10/10 663 days 33%
Averil Ford 5/10 692 days 29%
Paul Smith 7/10 700 days 28%
Felicity Fay 10/10 720 days 31%
Yung Ok Yoo 8/10 753 days 22%
Max Brunner 9/10 775 days 20%
Sarah Gurney 8/10 787 days 18%
Georgia Posar 10/10 990 days 5%
Soizic Vandermeersch 8/10 1019 days 4%
Rossco 7/10 1027 days 4%
Kurz Werner 8/10 1027 days 4%
Andrew Cruickshank 10/10 1058 days 3%
Jan Collins 6/10 1088 days 3%
Roeland Driessen 9/10 1117 days 3%
Simon Wild 8/10 1127 days 3%
Philippe Tremblay 10/10 1141 days 3%
Jay 10/10 1154 days 3%
Michael Bird 8/10 1270 days 3%
Glyn and Karen Farlow 9/10 1439 days 4%
Tony Butcher 10/10 1451 days 3%
Monique Monique 9/10 1451 days 3%
Helene & Peter 8/10 1543 days 2%
Grantygrant 9/10 1757 days 2%
shaynne thompson 10/10 1757 days 2%
Elizabeth Stenhouse 10/10 1757 days 3%
Helen 9/10 1788 days 2%
Abby 10/10 1788 days 2%
Melvin Groenhof 9/10 1793 days 3%
Phil & Laura 9/10 1816 days 2%
andrei797 5/10 1816 days 2%
Cmi 8/10 1847 days 2%
doepie277 6/10 1847 days 2%
Hanneke P 7/10 1847 days 2%
Jon Barratt 9/10 1884 days 3%
Christian 10/10 1890 days 3%
Meryem Buchwitz 9/10 1891 days 3%
davidtanks 10/10 1939 days 2%
LuisaAndDiana 10/10 1939 days 2%
hooijack 10/10 2061 days 2%
Kimothy 8/10 2122 days 2%
Carole Carter 5/10 2145 days 2%
Stephanie Spurr 8/10 2149 days 2%
Robert 8/10 2159 days 2%
Fries 10/10 2162 days 2%
Robert MacLeod-Smith 7/10 2178 days 2%
DrCamper 10/10 2244 days 1%
Melanie Wood 9/10 2260 days 2%
Wendy Ashmore 10/10 2260 days 2%
damaca 8/10 2335 days 1%
Jansen 8/10 2506 days 2%
K Dahmer 10/10 2512 days 2%
Eddie Stevens 8/10 2513 days 2%
John Gray 7/10 2520 days 2%
Alexander & Stephanie 9/10 2524 days 2%
Phil Hunter 9/10 2538 days 2%
Leontine van Laar 8/10 2542 days 2%
Jensen 10/10 2544 days 2%
chawker 8/10 2639 days 1%
rayfuge 10/10 2639 days 1%
lookout 9/10 2639 days 1%
Bandulu 10/10 2639 days 1%
Mikeminch 8/10 2639 days 1%
birdsong 3/10 2823 days 0%
San Ahuia 9/10 2903 days 1%
nigelst 5/10 2918 days 1%
John 7/10 3267 days 0%
carrie 10/10 3277 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lake Hawea Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.92% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Lake Hawea Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Lake Hawea Holiday Park experience has been adjusted for 46 days. Adjustments are according to the following table.

Days Adjustment
43 -0.86%
44 -0.88%
45 -0.90%
46 -0.92%
47 -0.94%
48 -0.96%
49 -0.98%

Final Ranking Score

81%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.