Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Hawea Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lake Hawea Holiday Park

Valid Reviews

81 Valid Reviews

The Lake Hawea Holiday Park experience has a total of 83 reviews. There are 81 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 81 valid reviews:

Rating Count Percentage
10/10 27
33%
9/10 19
23%
8/10 19
23%
7/10 7
9%
6/10 2
2%
5/10 5
6%
4/10 0
0%
3/10 1
1%
2/10 1
1%
1/10 0
0%

84.44% Average

The raw data average (mean) for all the Lake Hawea Holiday Park valid reviews is 84.44% and is based on 81 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

25 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 81 valid reviews, the experience has 25 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 25 face-to-face reviews:

Rating Count Percentage
10/10 7
28%
9/10 8
32%
8/10 5
20%
7/10 3
12%
6/10 0
0%
5/10 2
8%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.20% Average

The raw data average (mean) for all the Lake Hawea Holiday Park face-to-face reviews is 85.20% and is based on 25 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

81.71%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Jack James 8/10 169 days 95.47 100%
Tammy Schein 8/10 202 days 93.53 98%
Wen Xin Tan 9/10 284 days 87.22 91%
Belinda Clarke 7/10 421 days 71.91 75%
Hollie Procter 10/10 475 days 64.25 67%
Alan Brown 9/10 475 days 64.25 67%
Matthias Wohlgemuth 5/10 490 days 61.95 64%
Michael Jeffress 2/10 500 days 53.14 55%
S Webb 9/10 567 days 49.18 51%
Julia Hamblyn 10/10 598 days 44.14 45%
Margo Wiltens 10/10 605 days 43.05 44%
Rebecca Bowles 10/10 733 days 25.77 26%
W Donovan 9/10 758 days 23.0 23%
Ray Tombs 10/10 772 days 21.53 21%
Chadd Holland 10/10 784 days 20.33 20%
Averil Ford 5/10 812 days 17.69 17%
Paul Smith 7/10 821 days 16.9 16%
Felicity Fay 10/10 841 days true 18.27 18%
Yung Ok Yoo 8/10 874 days 12.74 12%
Max Brunner 9/10 896 days 11.28 10%
Sarah Gurney 8/10 908 days 10.54 9%
Georgia Posar 10/10 1111 days 4.98 3%
Soizic Vandermeersch 8/10 1140 days 4.94 3%
Rossco 7/10 1147 days 4.93 3%
Kurz Werner 8/10 1147 days 4.93 3%
Andrew Cruickshank 10/10 1178 days 4.89 3%
Jan Collins 6/10 1209 days 4.84 3%
Roeland Driessen 9/10 1237 days 4.81 3%
Simon Wild 8/10 1248 days 4.79 3%
Philippe Tremblay 10/10 1262 days 4.77 3%
Jay 10/10 1275 days 4.75 3%
Michael Bird 8/10 1391 days 4.59 3%
Glyn and Karen Farlow 9/10 1560 days true 5.24 4%
Tony Butcher 10/10 1572 days 4.35 3%
Monique Monique 9/10 1572 days 4.35 3%
Helene & Peter 8/10 1664 days 4.22 3%
Grantygrant 9/10 1878 days 3.93 2%
shaynne thompson 10/10 1878 days 3.93 2%
Elizabeth Stenhouse 10/10 1878 days true 4.71 3%
Helen 9/10 1909 days 3.88 2%
Abby 10/10 1909 days 3.88 2%
Melvin Groenhof 9/10 1914 days true 4.65 3%
Phil & Laura 9/10 1937 days 3.85 2%
andrei797 5/10 1937 days 3.85 2%
Cmi 8/10 1968 days 3.8 2%
doepie277 6/10 1968 days 3.8 2%
Hanneke P 7/10 1968 days 3.8 2%
Jon Barratt 9/10 2005 days true 4.5 3%
Christian 10/10 2011 days true 4.49 3%
Meryem Buchwitz 9/10 2012 days true 4.49 3%
davidtanks 10/10 2060 days 3.68 2%
LuisaAndDiana 10/10 2060 days 3.68 2%
hooijack 10/10 2182 days 3.51 2%
Kimothy 8/10 2243 days 3.43 2%
Carole Carter 5/10 2266 days true 4.08 2%
Stephanie Spurr 8/10 2270 days true 4.07 2%
Robert 8/10 2280 days true 4.05 2%
Fries 10/10 2283 days true 4.05 2%
Robert MacLeod-Smith 7/10 2299 days true 4.02 2%
DrCamper 10/10 2365 days 3.26 2%
Melanie Wood 9/10 2381 days true 3.89 2%
Wendy Ashmore 10/10 2381 days true 3.89 2%
damaca 8/10 2456 days 3.14 1%
Jansen 8/10 2627 days true 3.48 2%
K Dahmer 10/10 2633 days true 3.47 2%
Eddie Stevens 8/10 2634 days true 3.47 2%
John Gray 7/10 2641 days true 3.46 2%
Alexander & Stephanie 9/10 2645 days true 3.45 2%
Phil Hunter 9/10 2659 days true 3.43 2%
Leontine van Laar 8/10 2663 days true 3.42 2%
Jensen 10/10 2665 days true 3.42 2%
chawker 8/10 2760 days 2.72 1%
rayfuge 10/10 2760 days 2.72 1%
lookout 9/10 2760 days 2.72 1%
Bandulu 10/10 2760 days 2.72 1%
Mikeminch 8/10 2760 days 2.72 1%
birdsong 3/10 2944 days 2.25 0%
San Ahuia 9/10 3024 days true 2.83 1%
nigelst 5/10 3039 days true 2.8 1%
John 7/10 3388 days true 2.23 0%
carrie 10/10 3398 days 1.85 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lake Hawea Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.34% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Lake Hawea Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Lake Hawea Holiday Park experience has been adjusted for 167 days. Adjustments are according to the following table.

Days Adjustment
164 -3.28%
165 -3.30%
166 -3.32%
167 -3.34%
168 -3.36%
169 -3.38%
170 -3.40%

Final Ranking Score

78%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.