Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Cromwell Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Cromwell Holiday Park

Valid Reviews

33 Valid Reviews

The Cromwell Holiday Park experience has a total of 33 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 33 valid reviews:

Rating Count Percentage
10/10 5
9/10 7
8/10 6
7/10 5
6/10 4
5/10 2
4/10 0
3/10 0
2/10 3
1/10 1

71.82% Average

The raw data average (mean) for all the Cromwell Holiday Park valid reviews is 71.82% and is based on 33 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

13 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 33 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 13 face-to-face reviews:

Rating Count Percentage
10/10 3
9/10 4
8/10 3
7/10 1
6/10 1
5/10 1
4/10 0
3/10 0
2/10 0
1/10 0

83.08% Average

The raw data average (mean) for all the Cromwell Holiday Park face-to-face reviews is 83.08% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average


Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Henk Sjon 7/10 554 days 46.75 100%
Esther 6/10 737 days 21.01 45%
Charlesbrooksphotographer 6/10 768 days 18.21 39%
Tati Moron 7/10 802 days true 16.93 36%
Svetlana Shriyan 9/10 857 days 13.98 30%
Gary Prescot 7/10 982 days 6.39 14%
Louise Russell 7/10 1162 days 4.43 9%
Belinda Clarke 6/10 1167 days 4.03 9%
AusCampa 2/10 1864 days 2.62 6%
Paul Nebrich 10/10 1897 days 3.43 7%
Lenka Korinkova 10/10 1912 days true 3.4 7%
Jiri Benda 8/10 1912 days true 3.23 7%
Gethin Pearson 8/10 1946 days 3.17 7%
Rasmus Rantil 2/10 1988 days 2.44 5%
Sandy Goh 8/10 2441 days 2.25 5%
Grantygrant 7/10 2624 days 1.83 4%
M Booty 9/10 2732 days true 1.8 4%
N Zitscher 10/10 2748 days 1.77 4%
Tuibaby22 5/10 2836 days 1.29 3%
M Abbott 9/10 3034 days true 1.21 3%
Stephane 2/10 3111 days 0.79 2%
cruisysue 9/10 3233 days 0.82 2%
Melissa 9/10 3294 days 0.7 1%
cassie 8/10 3355 days 0.55 1%
Peter 9/10 3370 days true 0.55 1%
Maggie Leyland 8/10 3376 days true 0.51 1%
Lynda Hutchins 10/10 3380 days true 0.53 1%
harvey717 1/10 3445 days 0.29 1%
Jesper Sch 9/10 3733 days true 0.0 0%
Bob Kusesia 10/10 3752 days true 0.0 0%
Sievers 5/10 3754 days true 0.0 0%
niekv 6/10 3826 days true 0.0 0%
brendar 8/10 4085 days true 0.0 0%


Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Cromwell Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.33% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 111 days. However the Cromwell Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Cromwell Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.29%
198 -2.30%
199 -2.32%
200 -2.33%
201 -2.34%
202 -2.35%
203 -2.36%

Final Ranking Score


The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.