Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Leith Valley Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Leith Valley Holiday Park

Valid Reviews

89 Valid Reviews

The Leith Valley Holiday Park experience has a total of 92 reviews. There are 89 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 89 valid reviews:

Rating Count Percentage
10/10 19
21%
9/10 19
21%
8/10 25
28%
7/10 15
17%
6/10 5
6%
5/10 2
2%
4/10 1
1%
3/10 1
1%
2/10 1
1%
1/10 1
1%

80.45% Average

The raw data average (mean) for all the Leith Valley Holiday Park valid reviews is 80.45% and is based on 89 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

19 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 89 valid reviews, the experience has 19 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 19 face-to-face reviews:

Rating Count Percentage
10/10 2
11%
9/10 5
26%
8/10 2
11%
7/10 7
37%
6/10 1
5%
5/10 1
5%
4/10 0
0%
3/10 1
5%
2/10 0
0%
1/10 0
0%

75.79% Average

The raw data average (mean) for all the Leith Valley Holiday Park face-to-face reviews is 75.79% and is based on 19 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

77.14%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
camplover95 2/10 326 days 62.37 79%
Monica A 8/10 326 days 79.0 100%
Inge 8/10 570 days 46.24 59%
Renee 7/10 570 days 44.3 56%
Vicki Hoskinson 10/10 600 days 43.83 55%
Avivjones 10/10 660 days 34.99 44%
Richard 7/10 660 days 31.84 40%
André 7/10 660 days 31.84 40%
Demi Thompson 10/10 721 days 27.17 34%
Cindy 9/10 721 days 27.17 34%
Rob Mellor 7/10 752 days 21.52 27%
Trevor Wiseman 9/10 752 days 23.64 30%
Teb 6/10 844 days 12.44 16%
Stacey&Lindsay 10/10 874 days 12.74 16%
S Weslake 7/10 935 days 8.24 10%
Candy 9/10 935 days 9.06 11%
Michael McMahon 8/10 935 days 8.6 11%
Tati Moron 7/10 939 days true 8.06 10%
Maureen Barlow 8/10 966 days 7.26 9%
Clobby 9/10 994 days 6.62 8%
Hanneke van Dijk 7/10 999 days true 5.88 7%
Gillian Press 8/10 1015 days 5.71 7%
Karen Forsyth 9/10 1021 days 5.87 7%
Chris Ostrowski 10/10 1046 days 5.38 7%
Debbie Lesurf 10/10 1048 days 5.35 7%
Nora Tobies 8/10 1061 days 4.92 6%
Sophie Nightingale 9/10 1084 days 5.02 6%
Howard Morris 6/10 1118 days 4.11 5%
Michael Taing 1/10 1119 days 3.62 5%
Nathan Lal 9/10 1198 days 4.8 6%
Linn Niziak 10/10 1231 days 4.73 6%
Artemis 8/10 1296 days 4.38 6%
Walter Neff 8/10 1358 days 4.26 5%
Mike Guest 8/10 1469 days 4.05 5%
Lee Ling Koh 8/10 1526 days 3.95 5%
Luke Young 9/10 1534 days true 4.14 5%
Beth Goodrich 10/10 1555 days 4.1 5%
Wayne Jeskie 10/10 1649 days 3.92 5%
Andrik 5/10 1658 days 3.16 4%
Des Corner 8/10 1755 days 3.52 4%
Averil Ford 10/10 1755 days 3.71 5%
Helen Souloglou 9/10 1755 days 3.71 5%
Hannah-Luisa Behrendt 6/10 1762 days 3.07 4%
David From Switzerland 8/10 1769 days 3.5 4%
Helen B 8/10 1780 days 3.48 4%
Faye Livock 9/10 1817 days 3.59 5%
Jade Duncan 8/10 1835 days 3.37 4%
Karmen Bond 10/10 1843 days 3.54 4%
veda wills 8/10 1847 days 3.35 4%
Carsten Philipp 8/10 1860 days 3.33 4%
Ceri Davies 10/10 1890 days 3.44 4%
AusCampa 9/10 2000 days 3.23 4%
Stephanie Poppe 6/10 2036 days 2.62 3%
Mike Gornall 7/10 2061 days 2.83 4%
Adam Wight 6/10 2064 days true 2.58 3%
Kris Marinomunn 9/10 2067 days 3.1 4%
Mike Merrick 8/10 2069 days 2.94 4%
Gethin Pearson 9/10 2083 days 3.07 4%
Nell Hearle 8/10 2091 days 2.9 4%
Ron Clarke 8/10 2151 days 2.79 4%
Michele 10/10 2396 days 2.45 3%
Andrew Cattanach 7/10 2486 days 2.07 3%
Sandy Goh 8/10 2578 days 1.99 3%
Bertiethebus 7/10 2792 days 1.53 2%
Andrew K 8/10 2851 days 1.49 2%
Kathy_a 4/10 2912 days 1.14 1%
jenny 9/10 2943 days 1.38 2%
nireyor 8/10 3035 days 1.14 1%
Lindsay Berquist 9/10 3096 days 1.08 1%
Gillian Rowe 10/10 3167 days true 0.95 1%
Seiler 7/10 3167 days true 0.86 1%
Carel 7/10 3183 days true 0.83 1%
Mirando4ka 8/10 3186 days 0.86 1%
Lorraine Leonard 7/10 3500 days true 0.27 0%
Tom Shemp 3/10 3505 days true 0.22 0%
E Brockbank 9/10 3514 days true 0.27 0%
Raith 7/10 3522 days true 0.23 0%
Teum and Orselien 7/10 3539 days true 0.2 0%
EthanSmith 10/10 3766 days 0.0 0%
Smithy 10/10 3766 days 0.0 0%
deepujames 10/10 3827 days 0.0 0%
jenniferuk 5/10 3827 days true 0.0 0%
nztraveller11 10/10 3888 days 0.0 0%
Angela 10/10 3889 days true 0.0 0%
Nicky and Andy Prescott 9/10 3890 days true 0.0 0%
Geoff Renshaw 8/10 3989 days true 0.0 0%
bhb 9/10 4039 days true 0.0 0%
gerrys 8/10 4133 days true 0.0 0%
BrunoS 9/10 4257 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Leith Valley Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.71% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 55 days. However the Leith Valley Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Leith Valley Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.66%
198 -3.67%
199 -3.69%
200 -3.71%
201 -3.73%
202 -3.75%
203 -3.77%

Final Ranking Score

73%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.