Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Leith Valley Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
89 Valid Reviews
The Leith Valley Holiday Park experience has a total of 92 reviews. There are 89 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 89 valid reviews:
The raw data average (mean) for all the Leith Valley Holiday Park valid reviews is 80.45% and is based on 89 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
19 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 89 valid reviews, the experience has 19 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 19 face-to-face reviews:
The raw data average (mean) for all the Leith Valley Holiday Park face-to-face reviews is 75.79% and is based on 19 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Monica A||8/10||180 days||90.12||100%|
|Vicki Hoskinson||10/10||455 days||67.19||75%|
|Demi Thompson||10/10||575 days||47.85||53%|
|Rob Mellor||7/10||606 days||39.03||43%|
|Trevor Wiseman||9/10||606 days||42.89||48%|
|S Weslake||7/10||789 days||18.05||20%|
|Michael McMahon||8/10||789 days||18.85||21%|
|Tati Moron||7/10||793 days||17.7||20%|
|Maureen Barlow||8/10||820 days||16.13||18%|
|Hanneke van Dijk||7/10||853 days||12.99||14%|
|Gillian Press||8/10||869 days||12.44||14%|
|Karen Forsyth||9/10||875 days||12.67||14%|
|Chris Ostrowski||10/10||900 days||11.03||12%|
|Debbie Lesurf||10/10||902 days||10.9||12%|
|Nora Tobies||8/10||915 days||9.63||11%|
|Sophie Nightingale||9/10||938 days||8.91||10%|
|Howard Morris||6/10||972 days||6.14||7%|
|Michael Taing||1/10||973 days||5.37||6%|
|Nathan Lal||9/10||1052 days||5.29||6%|
|Linn Niziak||10/10||1085 days||5.02||6%|
|Walter Neff||8/10||1213 days||4.53||5%|
|Mike Guest||8/10||1323 days||4.33||5%|
|Lee Ling Koh||8/10||1380 days||4.22||5%|
|Luke Young||9/10||1388 days||4.43||5%|
|Beth Goodrich||10/10||1409 days||4.39||5%|
|Wayne Jeskie||10/10||1503 days||4.2||5%|
|Des Corner||8/10||1610 days||3.79||4%|
|Averil Ford||10/10||1610 days||3.99||4%|
|Helen Souloglou||9/10||1610 days||3.99||4%|
|Hannah-Luisa Behrendt||6/10||1616 days||3.3||4%|
|David From Switzerland||8/10||1623 days||3.77||4%|
|Helen B||8/10||1634 days||3.75||4%|
|Faye Livock||9/10||1671 days||3.87||4%|
|Jade Duncan||8/10||1689 days||3.65||4%|
|Karmen Bond||10/10||1697 days||3.82||4%|
|veda wills||8/10||1702 days||3.62||4%|
|Carsten Philipp||8/10||1714 days||3.6||4%|
|Ceri Davies||10/10||1744 days||3.73||4%|
|Stephanie Poppe||6/10||1890 days||2.86||3%|
|Mike Gornall||7/10||1916 days||3.09||3%|
|Adam Wight||6/10||1918 days||2.81||3%|
|Kris Marinomunn||9/10||1921 days||3.38||4%|
|Mike Merrick||8/10||1923 days||3.21||4%|
|Gethin Pearson||9/10||1937 days||3.35||4%|
|Nell Hearle||8/10||1945 days||3.17||4%|
|Ron Clarke||8/10||2006 days||3.06||3%|
|Andrew Cattanach||7/10||2340 days||2.33||3%|
|Sandy Goh||8/10||2432 days||2.26||3%|
|Andrew K||8/10||2705 days||1.76||2%|
|Lindsay Berquist||9/10||2950 days||1.37||2%|
|Gillian Rowe||10/10||3021 days||1.23||1%|
|Lorraine Leonard||7/10||3354 days||0.53||1%|
|Tom Shemp||3/10||3359 days||0.44||0%|
|E Brockbank||9/10||3368 days||0.55||1%|
|Teum and Orselien||7/10||3393 days||0.46||1%|
|Nicky and Andy Prescott||9/10||3744 days||0.0||0%|
|Geoff Renshaw||8/10||3843 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Leith Valley Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 104 days. However the Leith Valley Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Leith Valley Holiday Park experience has been adjusted for 136 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.