Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for South Brighton Motor Camp.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
53 Valid Reviews
The South Brighton Motor Camp experience has a total of 58 reviews. There are 53 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 53 valid reviews:
The raw data average (mean) for all the South Brighton Motor Camp valid reviews is 79.06% and is based on 53 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
10 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 53 valid reviews, the experience has 10 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 10 face-to-face reviews:
The raw data average (mean) for all the South Brighton Motor Camp face-to-face reviews is 78.00% and is based on 10 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Keith & Kay Finlayson||6/10||536 days||48%|
|Janna Schneppenheim||10/10||689 days||33%|
|Bob C||9/10||717 days||29%|
|Stephen Lindsay||8/10||993 days||7%|
|Paul and Paula||8/10||1134 days||5%|
|Sanne Heil||8/10||1143 days||5%|
|Nora Tobies||7/10||1149 days||5%|
|Michael Talbot||5/10||1179 days||4%|
|Silvia Rissi||10/10||1186 days||5%|
|Howard Morris||6/10||1207 days||4%|
|Vanessa Stubbs||6/10||1231 days||4%|
|Tracey Tyson||10/10||1353 days||5%|
|Kate and Dom||8/10||1428 days||3%|
|Rebecca Lindsey||7/10||1477 days||4%|
|S Webb||10/10||1511 days||4%|
|Peter Passlack||9/10||1547 days||4%|
|Julia Mayerhoefer||8/10||1754 days||4%|
|Lisa Conradie||7/10||1813 days||3%|
|leo lionheart||10/10||2089 days||3%|
|Jean-Claude Escutary||9/10||2151 days||3%|
|Mark Angell||8/10||2223 days||3%|
|Bert Snel||9/10||2239 days||3%|
|Kane F||10/10||2330 days||3%|
|Mike Fricker||8/10||2515 days||2%|
|Jeanne Knights||9/10||2574 days||2%|
|Andy Karl||9/10||2574 days||2%|
|catherine welsh||7/10||2574 days||2%|
|Helen Buxton||9/10||2582 days||1%|
|Alan Blackburn||6/10||2605 days||2%|
|Trissy MP||5/10||2880 days||1%|
|Chantal Mortel||8/10||2885 days||1%|
|Andrew K||8/10||2939 days||1%|
|Lyn Deavin||7/10||3257 days||0%|
|Seraphim Karin||10/10||3271 days||0%|
|Sofie Dubillot||10/10||3614 days||0%|
|Marcus Kippner||5/10||3967 days||0%|
|Emily Walters||7/10||4002 days||1%|
|Laura Walters||8/10||4003 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The South Brighton Motor Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 46 days. However the South Brighton Motor Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The South Brighton Motor Camp experience has been adjusted for 8 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.