Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for South Brighton Motor Camp.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
51 Valid Reviews
The South Brighton Motor Camp experience has a total of 56 reviews. There are 51 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 51 valid reviews:
The raw data average (mean) for all the South Brighton Motor Camp valid reviews is 79.02% and is based on 51 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
10 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 51 valid reviews, the experience has 10 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 10 face-to-face reviews:
The raw data average (mean) for all the South Brighton Motor Camp face-to-face reviews is 78.00% and is based on 10 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Keith & Kay Finlayson||6/10||179 days||78.79||95%|
|Janna Schneppenheim||10/10||332 days||82.53||100%|
|Bob C||9/10||360 days||79.46||96%|
|Stephen Lindsay||8/10||636 days||36.47||44%|
|Paul and Paula||8/10||777 days||19.97||24%|
|Sanne Heil||8/10||786 days||19.12||23%|
|Nora Tobies||7/10||792 days||17.79||22%|
|Michael Talbot||5/10||822 days||13.62||16%|
|Silvia Rissi||10/10||829 days||16.21||20%|
|Howard Morris||6/10||850 days||12.04||15%|
|Vanessa Stubbs||6/10||874 days||10.57||13%|
|Tracey Tyson||10/10||996 days||6.55||8%|
|Kate and Dom||8/10||1071 days||4.84||6%|
|Rebecca Lindsey||7/10||1120 days||4.51||5%|
|S Webb||10/10||1154 days||4.88||6%|
|Peter Passlack||9/10||1190 days||4.81||6%|
|Julia Mayerhoefer||8/10||1397 days||4.19||5%|
|Lisa Conradie||7/10||1456 days||3.91||5%|
|leo lionheart||10/10||1732 days||3.75||5%|
|Jean-Claude Escutary||9/10||1794 days||3.63||4%|
|Mark Angell||8/10||1866 days||3.32||4%|
|Bert Snel||9/10||1882 days||3.46||4%|
|Kane F||10/10||1973 days||3.28||4%|
|Mike Fricker||8/10||2158 days||2.77||3%|
|Jeanne Knights||9/10||2217 days||2.8||3%|
|Andy Karl||9/10||2217 days||2.8||3%|
|catherine coombs||7/10||2217 days||2.55||3%|
|Helen Buxton||9/10||2225 days||2.79||3%|
|Alan Blackburn||6/10||2248 days||2.28||3%|
|Trissy MP||5/10||2523 days||1.79||2%|
|Chantal Mortel||8/10||2528 days||2.09||3%|
|Andrew K||8/10||2582 days||1.99||2%|
|Lyn Deavin||7/10||2900 days||1.34||2%|
|Seraphim Karin||10/10||2914 days||1.44||2%|
|Sofie Dubillot||10/10||3257 days||0.77||1%|
|Marcus Kippner||5/10||3610 days||0.06||0%|
|Emily Walters||7/10||3645 days||0.01||0%|
|Laura Walters||8/10||3646 days||0.01||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The South Brighton Motor Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the South Brighton Motor Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The South Brighton Motor Camp experience has been adjusted for 157 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.