Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for South Brighton Motor Camp.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
51 Valid Reviews
The South Brighton Motor Camp experience has a total of 56 reviews. There are 51 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 51 valid reviews:
The raw data average (mean) for all the South Brighton Motor Camp valid reviews is 79.02% and is based on 51 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
10 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 51 valid reviews, the experience has 10 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 10 face-to-face reviews:
The raw data average (mean) for all the South Brighton Motor Camp face-to-face reviews is 78.00% and is based on 10 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Keith & Kay Finlayson||6/10||448 days||56.6||100%|
|Janna Schneppenheim||10/10||601 days||43.67||77%|
|Bob C||9/10||629 days||39.41||70%|
|Stephen Lindsay||8/10||905 days||10.18||18%|
|Paul and Paula||8/10||1046 days||5.11||9%|
|Sanne Heil||8/10||1055 days||4.99||9%|
|Nora Tobies||7/10||1061 days||4.72||8%|
|Michael Talbot||5/10||1091 days||4.05||7%|
|Silvia Rissi||10/10||1098 days||4.99||9%|
|Howard Morris||6/10||1119 days||4.11||7%|
|Vanessa Stubbs||6/10||1143 days||4.07||7%|
|Tracey Tyson||10/10||1265 days||4.67||8%|
|Kate and Dom||8/10||1340 days||4.29||8%|
|Rebecca Lindsey||7/10||1389 days||4.03||7%|
|S Webb||10/10||1423 days||4.36||8%|
|Peter Passlack||9/10||1459 days||4.29||8%|
|Julia Mayerhoefer||8/10||1666 days||3.69||7%|
|Lisa Conradie||7/10||1725 days||3.43||6%|
|leo lionheart||10/10||2001 days||3.23||6%|
|Jean-Claude Escutary||9/10||2063 days||3.11||5%|
|Mark Angell||8/10||2135 days||2.82||5%|
|Bert Snel||9/10||2151 days||2.93||5%|
|Kane F||10/10||2242 days||2.76||5%|
|Mike Fricker||8/10||2427 days||2.27||4%|
|Jeanne Knights||9/10||2486 days||2.28||4%|
|Andy Karl||9/10||2486 days||2.28||4%|
|catherine coombs||7/10||2486 days||2.07||4%|
|Helen Buxton||9/10||2494 days||2.26||4%|
|Alan Blackburn||6/10||2517 days||1.84||3%|
|Trissy MP||5/10||2792 days||1.36||2%|
|Chantal Mortel||8/10||2797 days||1.59||3%|
|Andrew K||8/10||2851 days||1.49||3%|
|Lyn Deavin||7/10||3169 days||0.86||2%|
|Seraphim Karin||10/10||3183 days||0.91||2%|
|Sofie Dubillot||10/10||3526 days||0.24||0%|
|Marcus Kippner||5/10||3879 days||0.0||0%|
|Emily Walters||7/10||3914 days||0.0||0%|
|Laura Walters||8/10||3915 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The South Brighton Motor Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 55 days. However the South Brighton Motor Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The South Brighton Motor Camp experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.