Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Amber Kiwi Holiday Park and Motels.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
97 Valid Reviews
The Amber Kiwi Holiday Park and Motels experience has a total of 98 reviews. There are 97 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 97 valid reviews:
The raw data average (mean) for all the Amber Kiwi Holiday Park and Motels valid reviews is 83.81% and is based on 97 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
29 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 97 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 29 face-to-face reviews:
The raw data average (mean) for all the Amber Kiwi Holiday Park and Motels face-to-face reviews is 82.41% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|RUTH AUSTIN||10/10||354 days||80.14||84%|
|James & Kerry||8/10||354 days||76.14||80%|
|helen reeve||9/10||385 days||76.51||80%|
|Bex & Jake||9/10||537 days||54.3||57%|
|Nadene Wheatley||6/10||715 days||23.14||24%|
|Stacey Cheong||9/10||725 days||26.69||28%|
|Oz Attia||7/10||743 days||22.42||24%|
|Vanessa Stubbs||8/10||775 days||20.17||21%|
|Sophie Holroyd||10/10||790 days||19.74||21%|
|Isabel See||7/10||809 days||16.35||17%|
|JOSEP CORTES||4/10||809 days||14.19||15%|
|Kathryn CANDY||10/10||908 days||10.54||11%|
|Judy Aspinall||10/10||911 days||10.36||11%|
|Kassandra Yarmoluk||10/10||937 days||8.96||9%|
|Frank Hofmann||10/10||958 days||7.97||8%|
|Dawn Dodd||10/10||1002 days||6.37||7%|
|Anita Diiksterhuis||9/10||1021 days||5.87||6%|
|Daniel Baeyens||9/10||1023 days||5.82||6%|
|Sheryl Hicks||9/10||1080 days||5.04||5%|
|Mike Guest||10/10||1102 days||4.99||5%|
|Michelle Klein||8/10||1114 days||4.72||5%|
|Cameron Page||9/10||1209 days||4.8||5%|
|María del Carmen Escandell||9/10||1260 days||4.72||5%|
|Kathy Hart||9/10||1267 days||4.71||5%|
|Marian K||10/10||1284 days||4.68||5%|
|John Archard-Jones||9/10||1300 days||4.65||5%|
|Ray Tombs||10/10||1315 days||4.62||5%|
|Erich Lackner||8/10||1319 days||4.39||5%|
|Daniel Pietzsch||9/10||1325 days||4.61||5%|
|Al Hindley||6/10||1327 days||3.82||4%|
|Phillippa McLernon||8/10||1354 days||4.33||5%|
|David From Switzerland||8/10||1398 days||4.26||4%|
|John Algeo||10/10||1421 days||4.44||5%|
|Paul Frost||9/10||1463 days||4.37||5%|
|Kirsty Longland||10/10||1504 days||4.3||5%|
|Andreas Knipper||10/10||1534 days||4.25||4%|
|Fabien Metro||8/10||1551 days||4.01||4%|
|Robert Warner||9/10||1722 days||3.93||4%|
|Frank Wijnands||7/10||1766 days||3.5||4%|
|Ara Moore-Tuwhangai||10/10||1967 days||3.51||4%|
|Fabian Rodriguez||4/10||1967 days||2.77||3%|
|Eva-Maria Krueger||5/10||2060 days||2.71||3%|
|Glyn and Karen Farlow||8/10||2076 days||3.15||3%|
|Michael Turek||8/10||2088 days||3.13||3%|
|Marc Schnelanburger||8/10||2112 days||3.1||3%|
|Pranom & Erhard||4/10||2119 days||2.56||3%|
|David Spindler||8/10||2119 days||3.08||3%|
|Eric and Nienke||7/10||2150 days||2.91||3%|
|hendrik king||10/10||2332 days||2.88||3%|
|Philip Gibbons||8/10||2453 days||2.54||3%|
|William Notcutt||3/10||2484 days||2.02||2%|
|Heather Macdonald||7/10||2484 days||2.39||3%|
|Moni Sangoi||9/10||2484 days||2.62||3%|
|David and Sally Wallis||9/10||2506 days||2.58||3%|
|D R Valentine||10/10||2813 days||2.06||2%|
|Volker Neumeyer||8/10||2814 days||1.95||2%|
|Graham Greentree||6/10||3133 days||1.25||1%|
|Sarah Haskell||8/10||3147 days||1.41||1%|
|Katie Mitchell||10/10||3156 days||1.47||2%|
|Bert Opdam||9/10||3166 days||1.45||2%|
|Matthias & Ceristiane||10/10||3508 days||0.87||1%|
|Pam & Norman||9/10||3514 days||0.86||1%|
|Siobhan Lorgena||1/10||3518 days||0.62||1%|
|Hans de Rijk||9/10||3531 days||0.83||1%|
|Michael and Tanja Kreugel||9/10||3558 days||0.78||1%|
|Melanie Bielefeld||10/10||3613 days||0.69||1%|
|Peter Jackie||9/10||3858 days||0.27||0%|
|Viktoria Stoffel||9/10||3862 days||0.26||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Amber Kiwi Holiday Park and Motels experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Amber Kiwi Holiday Park and Motels experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Amber Kiwi Holiday Park and Motels experience has been adjusted for 158 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.