Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Amber Kiwi Holiday Park and Motels.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
109 Valid Reviews
The Amber Kiwi Holiday Park and Motels experience has a total of 110 reviews. There are 109 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 109 valid reviews:
The raw data average (mean) for all the Amber Kiwi Holiday Park and Motels valid reviews is 84.50% and is based on 109 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
29 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 109 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 29 face-to-face reviews:
The raw data average (mean) for all the Amber Kiwi Holiday Park and Motels face-to-face reviews is 82.41% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Suki O'Dea||9/10||216 days||92.61||98%|
|Tom Z.||9/10||216 days||92.61||98%|
|Liz Wade||8/10||216 days||87.98||93%|
|Tom McKernan||9/10||276 days||87.93||93%|
|Ute Gerwig||10/10||277 days||87.84||93%|
|Timothy Davies||9/10||277 days||87.84||93%|
|RUTH AUSTIN||10/10||642 days||37.52||40%|
|James & Kerry||8/10||642 days||35.64||38%|
|helen reeve||9/10||673 days||33.22||35%|
|Bex & Jake||9/10||826 days||16.47||17%|
|Nadene Wheatley||6/10||1003 days||5.26||6%|
|Stacey Cheong||9/10||1013 days||6.07||6%|
|Oz Attia||7/10||1031 days||5.14||5%|
|Vanessa Stubbs||8/10||1064 days||4.89||5%|
|Sophie Holroyd||10/10||1079 days||5.04||5%|
|Isabel See||7/10||1098 days||4.54||5%|
|JOSEP CORTES||4/10||1098 days||3.95||4%|
|Kathryn CANDY||10/10||1197 days||4.8||5%|
|Judy Aspinall||10/10||1200 days||4.79||5%|
|Kassandra Yarmoluk||10/10||1225 days||4.75||5%|
|Frank Hofmann||10/10||1246 days||4.7||5%|
|Dawn Dodd||10/10||1290 days||4.62||5%|
|Anita Diiksterhuis||9/10||1309 days||4.58||5%|
|Daniel Baeyens||9/10||1311 days||4.58||5%|
|Sheryl Hicks||9/10||1368 days||4.47||5%|
|Mike Guest||10/10||1390 days||4.42||5%|
|Michelle Klein||8/10||1402 days||4.18||4%|
|Cameron Page||9/10||1498 days||4.21||4%|
|María del Carmen Escandell||9/10||1549 days||4.11||4%|
|Kathy Hart||9/10||1555 days||4.1||4%|
|Marian K||10/10||1573 days||4.06||4%|
|John Archard-Jones||9/10||1588 days||4.04||4%|
|Ray Tombs||10/10||1603 days||4.01||4%|
|Erich Lackner||8/10||1607 days||3.8||4%|
|Daniel Pietzsch||9/10||1613 days||3.99||4%|
|Al Hindley||6/10||1615 days||3.31||3%|
|Phillippa McLernon||8/10||1642 days||3.73||4%|
|David From Switzerland||8/10||1686 days||3.65||4%|
|John Algeo||10/10||1709 days||3.8||4%|
|Paul Frost||9/10||1751 days||3.72||4%|
|Kirsty Longland||10/10||1793 days||3.63||4%|
|Andreas Knipper||10/10||1823 days||3.58||4%|
|Fabien Metro||8/10||1840 days||3.36||4%|
|Robert Warner||9/10||2010 days||3.21||3%|
|Frank Wijnands||7/10||2054 days||2.84||3%|
|Ara Moore-Tuwhangai||10/10||2256 days||2.73||3%|
|Fabian Rodriguez||4/10||2256 days||2.16||2%|
|Eva-Maria Krueger||5/10||2348 days||2.06||2%|
|Glyn and Karen Farlow||8/10||2364 days||2.39||3%|
|Michael Turek||8/10||2376 days||2.37||3%|
|Marc Schnelanburger||8/10||2400 days||2.32||2%|
|Pranom & Erhard||4/10||2407 days||1.92||2%|
|David Spindler||8/10||2407 days||2.31||2%|
|Eric and Nienke||7/10||2438 days||2.16||2%|
|hendrik king||10/10||2621 days||2.01||2%|
|Philip Gibbons||8/10||2741 days||1.69||2%|
|William Notcutt||3/10||2772 days||1.32||1%|
|Heather Macdonald||7/10||2772 days||1.56||2%|
|Moni Sangoi||9/10||2772 days||1.72||2%|
|David and Sally Wallis||9/10||2794 days||1.68||2%|
|D R Valentine||10/10||3101 days||1.07||1%|
|Volker Neumeyer||8/10||3102 days||1.02||1%|
|Graham Greentree||6/10||3421 days||0.37||0%|
|Sarah Haskell||8/10||3435 days||0.4||0%|
|Katie Mitchell||10/10||3444 days||0.4||0%|
|Bert Opdam||9/10||3454 days||0.38||0%|
|Matthias & Ceristiane||10/10||3796 days||0.0||0%|
|Pam & Norman||9/10||3802 days||0.0||0%|
|Siobhan Lorgena||1/10||3806 days||0.0||0%|
|Hans de Rijk||9/10||3819 days||0.0||0%|
|Michael and Tanja Kreugel||9/10||3846 days||0.0||0%|
|Melanie Bielefeld||10/10||3901 days||0.0||0%|
|Peter Jackie||9/10||4146 days||0.0||0%|
|Viktoria Stoffel||9/10||4150 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Amber Kiwi Holiday Park and Motels experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 121 days. However the Amber Kiwi Holiday Park and Motels experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Amber Kiwi Holiday Park and Motels experience has been adjusted for 15 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.