Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Amber Kiwi Holiday Park and Motels.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
112 Valid Reviews
The Amber Kiwi Holiday Park and Motels experience has a total of 114 reviews. There are 112 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 112 valid reviews:
The raw data average (mean) for all the Amber Kiwi Holiday Park and Motels valid reviews is 84.64% and is based on 112 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
29 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 112 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 29 face-to-face reviews:
The raw data average (mean) for all the Amber Kiwi Holiday Park and Motels face-to-face reviews is 82.41% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Alex Tikonoff||7/10||234 days||91%|
|Suki O'Dea||9/10||478 days||70%|
|Tom Z.||9/10||478 days||70%|
|Liz Wade||8/10||478 days||66%|
|Tom McKernan||9/10||538 days||59%|
|Ute Gerwig||10/10||539 days||59%|
|Timothy Davies||9/10||539 days||59%|
|RUTH AUSTIN||10/10||904 days||11%|
|James & Kerry||8/10||904 days||11%|
|helen reeve||9/10||935 days||9%|
|Bex & Jake||9/10||1088 days||5%|
|Nadene Wheatley||6/10||1265 days||4%|
|Stacey Cheong||9/10||1275 days||5%|
|Oz Attia||7/10||1293 days||4%|
|Vanessa Stubbs||8/10||1326 days||4%|
|Sophie Holroyd||10/10||1341 days||4%|
|Isabel See||7/10||1360 days||4%|
|JOSEP CORTES||4/10||1360 days||3%|
|Kathryn CANDY||10/10||1459 days||4%|
|Judy Aspinall||10/10||1462 days||4%|
|Kassandra Yarmoluk||10/10||1487 days||4%|
|Frank Hofmann||10/10||1508 days||4%|
|Dawn Dodd||10/10||1552 days||4%|
|Anita Diiksterhuis||9/10||1571 days||4%|
|Daniel Baeyens||9/10||1573 days||4%|
|Sheryl Hicks||9/10||1630 days||4%|
|Mike Guest||10/10||1652 days||4%|
|Michelle Klein||8/10||1664 days||4%|
|Cameron Page||9/10||1760 days||4%|
|María del Carmen Escandell||9/10||1811 days||3%|
|Kathy Hart||9/10||1817 days||3%|
|Marian K||10/10||1835 days||3%|
|John Archard-Jones||9/10||1850 days||3%|
|Ray Tombs||10/10||1865 days||3%|
|Erich Lackner||8/10||1869 days||3%|
|Daniel Pietzsch||9/10||1875 days||3%|
|Al Hindley||6/10||1877 days||3%|
|Phillippa McLernon||8/10||1904 days||3%|
|David From Switzerland||8/10||1948 days||3%|
|John Algeo||10/10||1971 days||3%|
|Paul Frost||9/10||2013 days||3%|
|Kirsty Longland||10/10||2055 days||3%|
|Andreas Knipper||10/10||2085 days||3%|
|Fabien Metro||8/10||2102 days||3%|
|Robert Warner||9/10||2272 days||2%|
|Frank Wijnands||7/10||2316 days||2%|
|Ara Moore-Tuwhangai||10/10||2518 days||2%|
|Fabian Rodriguez||4/10||2518 days||1%|
|Eva-Maria Krueger||5/10||2610 days||1%|
|Glyn and Karen Farlow||8/10||2626 days||1%|
|Michael Turek||8/10||2638 days||2%|
|Marc Schnelanburger||8/10||2662 days||1%|
|Pranom & Erhard||4/10||2669 days||1%|
|David Spindler||8/10||2669 days||1%|
|Eric and Nienke||7/10||2700 days||1%|
|hendrik king||10/10||2883 days||1%|
|Philip Gibbons||8/10||3003 days||1%|
|William Notcutt||3/10||3034 days||0%|
|Heather Macdonald||7/10||3034 days||1%|
|Moni Sangoi||9/10||3034 days||1%|
|David and Sally Wallis||9/10||3056 days||0%|
|D R Valentine||10/10||3363 days||0%|
|Volker Neumeyer||8/10||3364 days||0%|
|Graham Greentree||6/10||3683 days||0%|
|Sarah Haskell||8/10||3697 days||0%|
|Katie Mitchell||10/10||3706 days||1%|
|Bert Opdam||9/10||3716 days||0%|
|Matthias & Ceristiane||10/10||4058 days||0%|
|Pam & Norman||9/10||4064 days||0%|
|Siobhan Lorgena||1/10||4068 days||0%|
|Hans de Rijk||9/10||4081 days||0%|
|Michael and Tanja Kreugel||9/10||4108 days||0%|
|Melanie Bielefeld||10/10||4163 days||0%|
|Peter Jackie||9/10||4408 days||0%|
|Viktoria Stoffel||9/10||4412 days||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Amber Kiwi Holiday Park and Motels experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 71 days. However the Amber Kiwi Holiday Park and Motels experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Amber Kiwi Holiday Park and Motels experience has been adjusted for 150 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.