Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Christchurch TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
127 Valid Reviews
The Christchurch TOP 10 Holiday Park experience has a total of 127 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 127 valid reviews:
The raw data average (mean) for all the Christchurch TOP 10 Holiday Park valid reviews is 76.22% and is based on 127 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
75 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 127 valid reviews, the experience has 75 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 75 face-to-face reviews:
The raw data average (mean) for all the Christchurch TOP 10 Holiday Park face-to-face reviews is 78.93% and is based on 75 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Andrew Hammond||8/10||277 days||83.45||100%|
|Ray Tombs||9/10||795 days||19.26||23%|
|Michael McMahon||10/10||795 days||19.26||23%|
|Shira LA||9/10||854 days||14.2||17%|
|Claire Hodges||6/10||864 days||11.17||13%|
|Alecsandra Dimofte||6/10||898 days||9.25||11%|
|Emilie Krasowski||8/10||904 days||10.24||12%|
|Gary Prescot||7/10||979 days||6.49||8%|
|Vanessa Stubbs||8/10||1003 days||6.02||7%|
|c mccabe||8/10||1038 days||5.24||6%|
|Chris Nugent||6/10||1121 days||4.11||5%|
|Francis Williams||9/10||1234 days||4.73||6%|
|Luke Young||9/10||1394 days||4.41||5%|
|Aaron Gunning||5/10||1552 days||3.33||4%|
|Jane Louise Stokes||9/10||1570 days||4.07||5%|
|Glinys Weller||9/10||1596 days||4.02||5%|
|Jean marc Daubenfeld||8/10||1610 days||3.79||5%|
|Dennis Biedermann||5/10||1707 days||3.08||4%|
|Melissa Darlington||10/10||1713 days||3.79||5%|
|Erica b||5/10||1891 days||2.79||3%|
|Sam Smith||8/10||1922 days||3.21||4%|
|Andrew Cruickshank||9/10||1922 days||3.38||4%|
|Nina Müller||6/10||1950 days||2.76||3%|
|Kim Frey||6/10||1985 days||2.7||3%|
|Bjorn Privat||2/10||2003 days||2.42||3%|
|neil holdaway||6/10||2012 days||2.66||3%|
|Jacques Revel||6/10||2257 days||2.26||3%|
|Matusala Habtemariam||8/10||2311 days||2.49||3%|
|B D||6/10||2315 days||2.17||3%|
|Andrew Cattanach||6/10||2346 days||2.12||3%|
|Alan Blackburn||7/10||2377 days||2.27||3%|
|Stewart Littleford||9/10||2468 days||2.31||3%|
|Patrycja Polakowska||8/10||2662 days||1.84||2%|
|Willem de Jong||9/10||2673 days||1.91||2%|
|Michael Nolan||8/10||2680 days||1.8||2%|
|Fred and Carin||6/10||2731 days||1.49||2%|
|Urs Kloter||9/10||2733 days||1.79||2%|
|Toby Clark||9/10||3009 days||1.25||2%|
|Richard and Janet||7/10||3020 days||1.12||1%|
|Jim Addicott||4/10||3030 days||0.96||1%|
|Jim Delacruz||8/10||3032 days||1.15||1%|
|Horst Langstein||8/10||3039 days||1.14||1%|
|Frank Krivauek||5/10||3040 days||0.97||1%|
|Thyg Lingdal||9/10||3045 days||1.18||1%|
|Colin Jenkins||7/10||3057 days||1.06||1%|
|Jackie & Ray||10/10||3059 days||1.16||1%|
|Fred Saunders||10/10||3072 days||1.13||1%|
|Harry Simpson||6/10||3115 days||0.87||1%|
|Ruth & Derrick||6/10||3121 days||0.86||1%|
|Peter Spooner||9/10||3125 days||1.03||1%|
|Jason Ritenour||8/10||3199 days||0.84||1%|
|Ilse & Thys||7/10||3366 days||0.51||1%|
|Victoria Boolsen||10/10||3375 days||0.54||1%|
|Malin Emanuelsson||8/10||3386 days||0.49||1%|
|Brian Clothier||10/10||3387 days||0.51||1%|
|D Hoekstra||8/10||3406 days||0.45||1%|
|Gerry Nichols||9/10||3406 days||0.48||1%|
|Mr & Mrs Winter||9/10||3406 days||0.48||1%|
|H Schepers||8/10||3407 days||0.45||1%|
|hendrik king||7/10||3442 days||0.37||0%|
|Andrew Hammond||9/10||3534 days||0.23||0%|
|Zac Morris||10/10||3564 days||0.17||0%|
|Don & Geraldine||7/10||3723 days||0.0||0%|
|Brett & Tanille||10/10||3736 days||0.0||0%|
|Janny en Bert||8/10||3738 days||0.0||0%|
|Shirley C||8/10||3740 days||0.0||0%|
|Pam Know||5/10||3743 days||0.0||0%|
|Colin Daniels||5/10||3750 days||0.0||0%|
|Janny Meerdinnk Veldboow||8/10||3754 days||0.0||0%|
|Bert Tonwen||8/10||3757 days||0.0||0%|
|Dale King||7/10||3757 days||0.0||0%|
|Dieter Groscurth||8/10||3758 days||0.0||0%|
|Gordon and Joyce||10/10||3758 days||0.0||0%|
|Pascal Auber||10/10||3762 days||0.0||0%|
|Silvia Kern||9/10||3770 days||0.0||0%|
|R Gilge||9/10||3772 days||0.0||0%|
|Frances Hay||7/10||3775 days||0.0||0%|
|Paul Frew||7/10||3785 days||0.0||0%|
|Catherine Clavel||7/10||3785 days||0.0||0%|
|John J||8/10||3790 days||0.0||0%|
|Heino keyssler||10/10||3796 days||0.0||0%|
|Kirsty McGrath||8/10||3842 days||0.0||0%|
|Simon Bartholomew||9/10||3850 days||0.0||0%|
|Daniel Alonso||10/10||3850 days||0.0||0%|
|Ana Garcia||10/10||3851 days||0.0||0%|
|X Neils||8/10||3860 days||0.0||0%|
|Emily and Alex||8/10||3865 days||0.0||0%|
|Suzie Lechner||9/10||4102 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Christchurch TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 109 days. However the Christchurch TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Christchurch TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.