Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for All Seasons Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
All Seasons Holiday Park
Valid Reviews
47 Valid Reviews
The All Seasons Holiday Park experience has a total of 51 reviews. There are 47 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 47 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
55% |
| 9/10 | 9 |
|
19% |
| 8/10 | 8 |
|
17% |
| 7/10 | 1 |
|
2% |
| 6/10 | 2 |
|
4% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.28% Average
The raw data average (mean) for all the All Seasons Holiday Park valid reviews is 91.28% and is based on 47 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
81.18%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Clement | 8/10 | 134 days | 98% |
| Trevor Hobson-Frohock | 10/10 | 134 days | 100% |
| Carmen | 6/10 | 346 days | 81% |
| Mike | 5/10 | 650 days | 58% |
| Ashley Rainbird | 9/10 | 803 days | 63% |
| Christy | 8/10 | 1169 days | 29% |
| Felicity Nicolson | 8/10 | 1199 days | 27% |
| Szilveszter | 10/10 | 1230 days | 25% |
| Todd Caldwell | 6/10 | 1289 days | 18% |
| Laura Jarry | 8/10 | 1320 days | 19% |
| Mar | 8/10 | 1320 days | 19% |
| Gil Gurney | 10/10 | 1564 days | 9% |
| Ian and Judi | 10/10 | 1685 days | 6% |
| Dons | 10/10 | 1929 days | 5% |
| Toni | 10/10 | 1929 days | 5% |
| P, H & H | 8/10 | 2019 days | 4% |
| Verona | 10/10 | 2141 days | 4% |
| Josh | 10/10 | 2203 days | 4% |
| James Murphy | 10/10 | 2385 days | 4% |
| Grumpster | 10/10 | 2538 days | 3% |
| jofa972 | 9/10 | 3025 days | 2% |
| The swissies | 7/10 | 3084 days | 2% |
| Kimberley Timberlake | 9/10 | 3148 days | 2% |
| Tour Nz | 10/10 | 3236 days | 2% |
| Brooke Cooper | 10/10 | 3270 days | 2% |
| Mary Irvine | 10/10 | 3464 days | 2% |
| Rima | 10/10 | 3541 days | 1% |
| Barbara Blair | 9/10 | 3549 days | 1% |
| Jane Knowles | 10/10 | 3571 days | 1% |
| Elizabeth Braidotti | 10/10 | 3608 days | 1% |
| Lyn Pobke | 8/10 | 3724 days | 1% |
| Aaron wood | 10/10 | 3805 days | 1% |
| Jiri Lakosil | 10/10 | 3866 days | 1% |
| María del Carmen Escandell | 10/10 | 3976 days | 1% |
| Elles Janssen | 8/10 | 4241 days | 0% |
| Daniel Capener | 9/10 | 4395 days | 1% |
| Steven and Nikki De Vries | 9/10 | 4486 days | 1% |
| Malcolm & Susan | 9/10 | 4516 days | 1% |
| Mere Henry | 10/10 | 4698 days | 1% |
| Buzzcook | 10/10 | 4821 days | 1% |
| Sylvia Buckley | 10/10 | 4910 days | 1% |
| David Restell | 9/10 | 4910 days | 1% |
| Brittney Caird | 10/10 | 4941 days | 1% |
| Skye Adlam | 10/10 | 4941 days | 1% |
| FantasticNZ | 9/10 | 5155 days | 1% |
| krlekta | 10/10 | 5491 days | 1% |
| thornberrys | 10/10 | 5703 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The All Seasons Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.21% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the All Seasons Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The All Seasons Holiday Park experience has been adjusted for 121 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 118 | -1.18% |
| 119 | -1.19% |
| 120 | -1.20% |
| 121 | -1.21% |
| 122 | -1.22% |
| 123 | -1.23% |
| 124 | -1.24% |
| … | … |
Balancing Adjustment
3.01% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.